1. DL manuals
  2. IBM
  3. Network Hardware
  4. TotalStorage 201
  5. User Reference Manual

IBM TotalStorage 201 User Reference Manual

Manual is about: Network Attached Storage 200

Summary of TotalStorage 201

  • Page 1

    Ibm totalstorage ® network attached storage 200 models 201 and 226 user’s reference release 2 ga27-4263-01.

  • Page 2

    Note before using this information and the product it supports, be sure to read the general information in “appendix a. Notices” on page 81. First edition (november 2001) this edition applies to release 2 of the ibm 5194 totalstorage network attached storage 200 (models 201 and 226) (product numbers...

  • Page 3: Contents

    Contents figures . . . . . . . . . . . . . . . . . . . . . . . . . . . Vii tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ix about this book . . . . . . . . . . . . . . . . . . . . . . . . Xi who should read this book . . . . . . . . . . . . . . . . . . . . . Xi frequently used terms...

  • Page 4

    Defining local windows users and groups . . . . . . . . . . . . . . 27 giving storage access to windows domain users and groups . . . . . . . 28 defining unix users and groups . . . . . . . . . . . . . . . . . . 28 using a local unix name space . . . . . . . . . . . . . . . . . 29 using the unix nam...

  • Page 5

    Power-on self-test (post). . . . . . . . . . . . . . . . . . . . . 87 post beep code descriptions . . . . . . . . . . . . . . . . . . 87 post beep codes . . . . . . . . . . . . . . . . . . . . . . 89 post error messages . . . . . . . . . . . . . . . . . . . . . 92 event/error logs . . . . . . . . . ...

  • Page 6

    Vi nas 200 user’s reference.

  • Page 7: Figures

    Figures 1. Diagnostics panel leds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 2. Boot block jumper location . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 3. Battery removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 4. Battery replacement. . . . . . . ...

  • Page 8

    Viii nas 200 user’s reference.

  • Page 9: Tables

    Tables 1. Summary of configuration and administration tools for the nas 200 . . . . . . . . . . . . 6 2. Standard features of serveraid-4lx and serveraid-4h . . . . . . . . . . . . . . . . 23 3. Power-supply leds. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 4. Descriptions of light-...

  • Page 10

    X nas 200 user’s reference.

  • Page 11: About This Book

    About this book this book provides information necessary to configure and administer the software for the ibm 5194 totalstorage network attached storage 200 (models 201 and 226). Hereafter, this product is referred to as the nas 200, unless otherwise noted. Who should read this book this book is for...

  • Page 12

    This book describes such operational and administrative activities as: – using the configuration utilities – administering the nas 200 – troubleshooting – using the recovery and supplementary cds v storage unit installation and user’s guide ga27-4259 this book provides instructions for installing an...

  • Page 13: Chapter 1. Introduction

    Chapter 1. Introduction with the ibm totalstorage network attached storage (nas) 200 (5194 models 201, 226, and exp), your enterprise will gain scalable, network-attached storage devices that deliver excellent value, state-of-the-art systems management capabilities, and task-optimized operating syst...

  • Page 14

    Microsoft windows 2000 for network attached storage enables remote administration of the appliance using a web-based graphical user interface (gui) microsoft windows terminal services enables remote administration of the appliance using its windows desktop microsoft services for unix provides file a...

  • Page 15

    V windows 2000 for nas, a web-based gui for those not familiar with the windows desktop v ibm advanced appliance configuration utility (iaacu) for setup and configuring multiple devices or other appliances on a single network having determined how you will manage the nas 200, you can begin setup and...

  • Page 16

    4 nas 200 user’s reference.

  • Page 17

    Chapter 2. Configuration and administration tools attention changing the preloaded software configuration of this product, including applying or installing unauthorized service packs or updates to preinstalled software, or installing additional software products that are not included in either the p...

  • Page 18

    Table 1. Summary of configuration and administration tools for the nas 200 administration tool main functions windows domain controller (not nas appliance) users and user groups may be defined and authenticated by a windows domain controller, although this is not required. Ibm advanced appliance con...

  • Page 19

    Administer the appliance using the nas 200 desktop. If you are familiar with administrative tasks using a windows desktop, you can use terminal services. See “terminal services and the ibm nas administration console” on page 8 for more information. Ibm advanced appliance configuration utility (iaacu...

  • Page 20

    Terminal services and the ibm nas administration console if you are familiar with windows operating systems, you can use terminal services. In some cases, you must use terminal services to complete administrative tasks. You can access terminal services in two ways: 1. Through the um services browser...

  • Page 21

    Ibm nas administration console the ibm nas administration console contains all of the standard functions that are contained in the standard computer management console available on any windows 2000 desktop, plus the following functions specific to the nas 200, as described in “chapter 6. Additional ...

  • Page 22

    The built-in ethernet controller. Be sure to connect the built-in ethernet connector to the same physical network as your systems management console. 2. The advanced appliance configuration utility must be running to configure newly installed appliances automatically. 3. The system running the advan...

  • Page 23

    V the tree view pane the tree view pane, located on the left side of the iaacu console window, presents a list of all discovered nas 200 appliances and includes any families you have previously defined. The tree view pane also includes groups for appliances that do not fit any of the defined familie...

  • Page 24

    Appliances that are running the iaacu agent, but that have a network configuration that was not set by the iaacu agent or console, will appear in the orphaned externally configured appliances group. If an appliance is contained in the orphaned externally configured appliances group, you can use the ...

  • Page 25

    Families tree view and moving downward. Appliances are automatically added to the first defined family that matches the appliance purpose. Therefore, the order in which families appear is important. To adjust this search order, right-click on a family and then select move up or move down to adjust i...

  • Page 26

    Max ip address the highest ip address in a range of ip addresses that can be assigned to an appliance that is a member of this family subnet mask the subnet mask value that will be used by appliances that are members of this family default gateway the ip address of the default gateway that will be u...

  • Page 27

    V add an orphaned externally configured appliance to an appropriate family. Appliances that have been configured without using the iaacu tool and that do not meet the rules for any existing family are automatically added to the orphaned externally configured appliances group. If, after the orphaned ...

  • Page 28

    Notes: 1. You must install the optional java virtual machine (vm) support to access a client system running um services. 2. If you reinstall internet explorer after installing um services, you must reapply the microsoft vm update. The um services client requires microsoft vm build 3165 or later. Dow...

  • Page 29

    Nas. The other selectable view in the appliances tab is windows 2000 terminal services, which displays a terminal services web connection page. To start windows 2000 for nas, click administer this server appliance in the right pane of the um services browser. To connect to the nas 200 and manage it ...

  • Page 30

    While you can perform most administrative tasks using windows 2000 for nas, there are some advanced tasks for which you must use terminal services client. See “terminal services and the ibm nas administration console” on page 8 for more information. You can start windows 2000 for nas in one of three...

  • Page 31

    Chapter 3. Getting started this chapter presents a recommended minimal procedure to quickly set up, configure, and administer your appliance. These instructions refer specifically to a base configuration as shipped and do not cover the setup of additional storage units, which are purchased separatel...

  • Page 32

    After you have installed the advanced appliance configuration console application, the following steps will take you to the point where you can administer the appliance. 1. Start the advanced appliance configuration console application by clicking its icon. 2. On the left pane of the advanced applia...

  • Page 33

    V “network setup” although you can modify multiple appliance and network attributes in each task group, the information given here is the minimum you need to know to administer the appliance and network. You can find more information on administration elsewhere in this book and in the online help. N...

  • Page 34

    V french v german v japanese v spanish using windows 2000 for nas, open the maintenance task group, select language, pick one of the four languages noted above, and then restart the machine. Using the desktop, select: start → settings → control panel → regional settings. 22 nas 200 user’s reference.

  • Page 35

    Chapter 4. Storage configuration this chapter gives the details for setting up and configuring the nas 200 storage. Serveraid configuration this section gives details on configuring the serveraid adapter. Raid technology raid technology allows you to group several physical drives into an array that ...

  • Page 36

    V failover v clustering v other operating systems solving serveraid problems for a complete description of how to diagnose serveraid problems see chapter 18, “solving serveraid problems” in the serveraid-4x ultra160 scsi controller publication. If you need help on your nas 200, you should follow the...

  • Page 37

    1. It is recommended that all arrays used for data drives are raid-5, though other raid levels are supported. 2. All disk drives in a single array must be of the same size (36.4 gb and 72.8 gb disk drives are supported by the nas 200, but the two sizes cannot be mixed in a single array). 3. The prec...

  • Page 38

    26 nas 200 user’s reference.

  • Page 39

    Chapter 5. Completing setup this chapter gives the details for setting up the nas 200 so clients and servers on your network can access the storage. V if windows clients and servers will access your storage, follow the steps in “defining windows users and groups”. V if unix and unix-based clients an...

  • Page 40

    6. Click ok. The new group name should appear in the list of group names. 7. Repeat steps 1 on page 27 through 6 for each new local group you wish to add. If your storage is also going to be accessed by unix or unix-based clients and servers, continue with “defining unix users and groups”. Otherwise...

  • Page 41

    If you are going to define a local unix name space, continue with “using a local unix name space”. If you are going to use a unix name space defined on a nis domain, continue with “using the unix name space on an nis domain” on page 31. Using a local unix name space this procedure should only have t...

  • Page 42

    15. In the group file path and name field, enter c:\winnt\system32\drivers\etc\group, then click apply. 16. Click maps. 17. On the maps page, you can configure simple maps or advanced maps. Configure simple maps if the windows user name and unix user name is the same for each unix user to be mapped,...

  • Page 43

    7) click add to add the mapping between the unix group name and windows group name to the list of maps. 8) if multiple windows group names are mapped to one unix group name, you must select one windows group name to be the primary group name. Select the mapping corresponding to the primary group nam...

  • Page 44

    6) enter a windows user name, or select one from the list of windows user names. 7) enter a unix user name to be mapped to the windows user name you specified, or select one from the list of unix user names. 8) click add to add the mapping between the unix user name and windows user name to the list...

  • Page 45

    V windows clients and servers, then click cifs sharing and specify access permissions as desired. (note that by default, every user has full access to all files and directories under the shared folder.) v unix clients and servers, then click nfs sharing and specify access permissions as desired. (no...

  • Page 46

    34 nas 200 user’s reference.

  • Page 47

    Chapter 6. Additional administrative functions this chapter describes the additional administrative functions that you can do on the nas 200. The following functions are available: v “nas backup assistant”, accessed through ibm nas admin icon v “persistent images” on page 36, accessed through the wi...

  • Page 48

    V if you are restoring a backup that you created using persistent images in the nas backup assistant, the nt backup file (*.Bkf) was created for the persistent image virtual drive letter instead of the original drive letter. For example, if you selected drive c for backup, a persistent image was cre...

  • Page 49

    Persistent images as one-time events or regularly repeated events. You can access the psm tasks in the disks/persistent storage manager task group within the windows 2000 for network attached storage user interface, in one of two ways: v by going to the ibm nas admin console on the appliance desktop...

  • Page 50

    Persistent images this panel lists all of the persistent images that exist on all volumes. On this panel you can: v create a new persistent image immediately (without scheduling it via the schedules panel). V delete an existing persistent image. V modify properties of an existing persistent image, i...

  • Page 51

    Schedules use this panel to schedule persistent images to be taken at specific times (this is independent of the scheduled backup function via nas backup assistant described earlier). Each psm schedule entry defines a set of persistent images to be taken starting at a specified time and at a specifi...

  • Page 52

    The recovery enablement diskette and recovery cd set” on page 77 to restore the nas 200 to its original (factory) configuration. Backing up the system drive on the disaster recovery panel you will find status information for backup operations, both scheduled and immediate, as well as buttons for sta...

  • Page 53

    Then you must configure the recovery diskette so that it will use a static ip address and subnet mask when accessing the network. On the recovery diskette, edit the file a:et_sets.Bat. Near the top of this file are two lines that begin with rem (comment lines) that, when you uncomment them, set th...

  • Page 54

    2. Insert the recovery diskette in the diskette drive of the nas 200, and restart the nas 200. 3. The recovery process begins. The recovery diskette software will locate the first backup image it can find, based on the backup locations specified on the disaster recovery settings panel in microsoft w...

  • Page 55

    Note: the share settings are maintained in a persistent image. Therefore, granting access to all end-users only permits those users to access files and directories within the persistent image that they would have been able to access originally on the actual drive. Psm notes 1. As mentioned, you can ...

  • Page 56

    V once the cache file usage exceeds the automatic deletion threshold (also configured in the psm volumes panel for the drive; the default value is 90 percent), psm automatically selects a persistent image on the volume and deletes it to reduce the cache file usage. It selects the persistent image wi...

  • Page 57

    Load balancing in load balancing mode, all adapters in the team are active, increasing the total transmission throughput over the common ip subnetwork. If any adapter in the team fails (link failure or complete failure), the other adapters in the team continue to share the network transmission load,...

  • Page 58

    Fast etherchannel (fec) is a proprietary technology developed by cisco. With fec, you can create a team of two to four ports on the quad-port 10/100 ethernet pci adapter in to increase transmission and reception throughput. This feature may also be referred to as load balancing, port aggregation, or...

  • Page 59: Chapter 7. Troubleshooting

    Chapter 7. Troubleshooting this chapter provides basic troubleshooting information to help you resolve some common problems that might occur with your nas 200. The chapter is divided into: v “engine troubleshooting and diagnostics” v “adapter troubleshooting and diagnostics” on page 62 if you cannot...

  • Page 60

    Identifying problems using leds the leds are part of the light-path diagnostics built into the nas 200 engine. The leds help you identify the type of system error that occurred. See the following sections for more information. Power-supply leds the ac and dc power leds on the power supply provide st...

  • Page 61

    Table 3. Power-supply leds ac good led dc good led description fru/action off off no power to system or ac problem. 1. Check ac power to system. 2. Power supply on off standby mode or dc problem. 1. Check system board cable connectors j32, j33, and j35. Move jumper on j32’s extension cable to pins 2...

  • Page 62

    Light-path diagnostics you can use the light-path diagnostics built into the nas 200 engine to identify the type of system error that occurred. Any leds that are illuminated remain illuminated during a shutdown as long as the ac power source is good and the power supplies can supply +5v dc current t...

  • Page 63

    Table 4. Descriptions of light-path diagnostics leds led meaning ps1 power supply 1 failure ps2 power supply 2 failure ps3 power supply 3 failure non non-redundant power over the system has exceeded the power capabilities of the installed power supplies nmi non-maskable-interrupt occurred temp syste...

  • Page 64

    Engine troubleshooting charts you can use table 5 to find solutions to problems that have the described symptoms. If you cannot find the problem in the table, go to “starting the diagnostic programs” on page 98 to test the appliance. If you have run the diagnostic test programs or if running the tes...

  • Page 65

    Table 5. Engine troubleshooting symptoms and suggested actions (continued) device/problem symptom suggested action intermittent problems a problem occurs only occasionally and is difficult to detect. Verify that: 1. All cables and cords are connected securely to the rear of the appliance and attache...

  • Page 66

    Table 5. Engine troubleshooting symptoms and suggested actions (continued) device/problem symptom suggested action monitor testing the monitor. Some ibm monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting ...

  • Page 67

    Table 5. Engine troubleshooting symptoms and suggested actions (continued) device/problem symptom suggested action option problems an ibm option that was just installed does not work. Verify that: 1. The option is designed for the appliance. Refer to the hardware installation guide that came with th...

  • Page 68

    Table 5. Engine troubleshooting symptoms and suggested actions (continued) device/problem symptom suggested action a serial device does not work. Verify that: 1. The device is compatible with the appliance. 2. The serial port is enabled and is assigned a unique address. 3. Make sure that the device ...

  • Page 69

    Power problems power problems can be difficult to troubleshoot. For example, a short circuit can exist anywhere on any of the power distribution busses. Usually a short circuit causes the power subsystem to shut down because of an overcurrent condition. Table 6 lists the power error messages that yo...

  • Page 70

    Table 6. Power error messages (continued) message action system under recommended voltage on 3.3 v (level-warning; 3.3 volt supply under nominal value) 1. Check connections to power subsystem 2. Replace power supply 3. Replace power backplane system under recommended x current (level-non-critical; s...

  • Page 71

    9. You will be asked to choose the language you wish to use. Select your language (0-7) and press enter to accept your choice. You will be prompted to remove the diskette and press enter to restart the system. Remove the flash diskette from the diskette drive. 10. Power off the nas 200. 11. Remove t...

  • Page 72

    Caution: when replacing the lithium battery, use only ibm part number 10l6432 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium...

  • Page 73

    5. Reinstall the appliance cover and connect the cables. Note: wait approximately 20 seconds after you plug the power cord of your appliance into an electrical outlet for the power control button to become active. 6. Turn the appliance on. 7. Start the configuration/setup utility program and set con...

  • Page 74

    Adapter troubleshooting and diagnostics this section presents information on troubleshooting and diagnosing the following engine adapters: v 10/100 integrated ethernet adapter v ibm 10/100 pci ethernet adapter v ibm gigabit ethernet sx adapter v intel pro 1000 xt server adapter v alacritech quad-por...

  • Page 75

    Integrated ethernet adapter troubleshooting chart use table 7 to find solutions to 10/100 mbps integrated ethernet adapter problems that have definite symptoms. Table 7. Integrated ethernet adapter troubleshooting chart ethernet adapter problem suggested action ethernet link status light is not on. ...

  • Page 76

    Troubleshooting the 10/100 pci ethernet adapter you can use table 8 to find solutions to 10/100 mbps ethernet adapter problems that have definite symptoms. See “testing the ethernet adapters with intel proset ii” on page 65 for information on testing the adapter. Table 8. 10/100 pci ethernet adapter...

  • Page 77

    Table 8. 10/100 pci ethernet adapter troubleshooting chart (continued) ethernet adapter problem suggested action the lnk led is not on. Check the following: 1. Ensure that you loaded the correct network drivers. 2. Check all connections at the adapter and the switch. 3. Try another port on the switc...

  • Page 78

    For additional information about intel proset, please refer to the online help that accompanies the utility. Gigabit ethernet sx adapter use table 9 to find solutions to gigabit ethernet adapter problems that have definite symptoms. See “testing the ethernet adapters with intel proset ii” on page 65...

  • Page 79

    Table 9. Gigabit ethernet sx adapter troubleshooting chart (continued) gigabit adapter problem suggested action link led is not on check the following: 1. Ensure that you have loaded the adapter driver 2. Check all connections at the adapter and the buffered repeater or switch 3. Try another port on...

  • Page 80

    Table 10. Intel pro 1000 xt server adapter troubleshooting chart (continued) adapter problem suggested action adapter unable to connect to switch at 1000 mbps, instead connects at 100 mbps note: this is applicable only to copper-based connections. V check the cable type. V try another cable. V make ...

  • Page 81

    Table 10. Intel pro 1000 xt server adapter troubleshooting chart (continued) adapter problem suggested action for windows 2000 or xp: unable to remove proset in safe mode if the computer hangs (blue screen) after configuring network adapters with proset, try the following: v start windows in safe mo...

  • Page 82

    Table 11. Alacritech quad-port 10/100 ethernet adapter led definitions led indication meaning lnk off either the adapter or the switch (or both) are not receiving power, or the cable connection between them is faulty. Green the adapter and switch are receiving power. The cable connection between the...

  • Page 83

    __________________________________ ibm serveraid bios copyright ibm corp. 1994, 2001. All rights reserved. Bios ver: 4.70.17 __________________________________ controller 1 slot 3, logical drive=3, other=0, firmware=4.70.17, status=ok > initializing serveraid controller 1 in slot 1. Power-on self-te...

  • Page 84

    Procedures to help you solve serveraid problems when servicing the computer. A complete list of error codes is in table 12 on page 73. Ef 10 default ispr. No ispr error present. 9zxx thru bzxx scsi bus error caused either by cables, termination, defective drives, and so on. 1. Isolate the error betw...

  • Page 85

    Note: do not replace any controllers until you have followed the post (ispr) error procedures (see “post (ispr) error procedures” on page 71).). Replace a serveraid controller only when indicated to do so in the post (ispr) error procedures. Xxx in table 12 is used as a placeholder and may be any le...

  • Page 86

    The ibm pc serveraid adapter diagnostics test program runs independently of the operating system and is run from diskette. You can obtain a copy from the serverguide diskette factory or download it from ibm’s web site. To back up the serveraid configuration: 1. From the main menu, select advanced fu...

  • Page 87

    I2c interface test: passed main application checksum: passed boot sector checksum: passed current system management adapter status current bist results: sram memory test: passed serial port 1 test : passed serial port 2 test: passed nvram memory test passed realtime clock test passed programmable ga...

  • Page 88

    Programmable gate array test: passed i2c interface test: passed main application checksum: passed boot sector checksum: passed onboard ethernet hardware test: passed pci eeprom initialization test: passed 5. When you are finished viewing this information, press esc to return to the main option menu....

  • Page 89

    Chapter 8. Using the recovery and supplementary cds this chapter describes the applications included on the supplementary and recovery cds, and how and when you should use them. Attention: changing the preloaded software configuration of this product, including applying or installing unauthorized se...

  • Page 90

    Important the recovery enablement diskette enables the nas 200 to start from the cd-rom drive. You will not be able to restore the preload image from the recovery cd set without first restarting the appliance using the recovery enablement diskette. 3. Remove the recovery enablement diskette from the...

  • Page 91

    Using the supplementary cd the supplementary cd contains documentation and copies of key software applications that are preinstalled on your nas 200. Table 13 includes the names of the directories found on the supplementary cd and a description of the contents of the directory. Table 13. Supplementa...

  • Page 92

    Table 13. Supplementary cd directories (continued) directory name contents services for unix sfu 2.2 installation files, zipped into a self-extracting executable, sfu22.Exe. If you add features that are not preloaded, you will be prompted for these installation files. You will need to extract the in...

  • Page 93: Appendix A. Notices

    Appendix a. Notices this information was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm representative for information on the products and services currently availab...

  • Page 94

    Any references in this information to non-ibm web sites are provided for convenience only and do not in any manner serve as an endorsement of those web sites. The materials at those web sites are not part of the materials for this ibm product and use of those web sites is at your own risk. Trademark...

  • Page 95

    Appendix b. Getting help, service, and information if you need help, service, technical assistance, or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. Ibm maintains pages on the world wide web where you can get information abou...

  • Page 96

    V description of the problem v exact wording of any error messages v hardware and software configuration information if possible, be at your computer when you call. A compatible monitor, keyboard, and mouse may be required for some service activities. The following items are not covered: v replaceme...

  • Page 97

    Getting help by telephone during the warranty period, you can get help and information by telephone through the ibm support center. Expert technical-support representatives are available to assist you with questions you might have on the following: v setting up your network attached storage applianc...

  • Page 98

    86 nas 200 user’s reference.

  • Page 99

    Appendix c. Engine post messages this appendix identifies and describes post messages that you might encounter, and gives corrective actions where applicable. Note: the information in this appendix applies to each engine in the appliance. For example, when the text reads, “when a monitor and keyboar...

  • Page 100

    Two short beeps post encountered an error. The configuration/setup utility program will display additional information; follow the instructions that appear on the screen. See “post error messages” on page 92 for descriptions of the text messages that might appear. Three short beeps a system memory e...

  • Page 101

    Post beep codes table 15. Post beep codes symptom fru/action 1-1-2 (processor register test failed) processor 1-1-3 (cmos write/read test failed) 1. Battery 2. System board 1-1-4 (bios eeprom checksum failed) system board 1-2-1 (programmable interval timer failed) system board 1-2-2 (dma initializat...

  • Page 102

    Table 15. Post beep codes (continued) symptom fru/action 3-1-1 (timer tick interrupt failed) system board 3-1-2 (interval timer channel 2 failed) system board 3-1-3 (ram test failed above address offffh) 1. Dimm 2. System board 3-1-4 (time-of-day clock failed) 1. Battery 2. System board 3-2-1 (seria...

  • Page 103

    Table 15. Post beep codes (continued) symptom fru/action one long and two short beeps 1. Video adapter (if present) 2. System board two long and two short beeps video adapter table 16. Post no-beep codes no beep symptom fru/action no beep and the system operates correctly. 1. Check speaker cables 2....

  • Page 104

    Post error messages table 17 provides information about the post error messages that can appear during startup. Note that these diagnostic error messages require the attachment of a monitor, keyboard, and mouse (before you power on the system) to enable you to see them. In the following error messag...

  • Page 105

    Table 17. Post error messages (continued) error code/symptom meaning fru/action 176 computer cover or cable cover was removed without a key being used 1. Run configuration/setup 2. System board 3. C2 security switch 177, 178 security hardware error 1. Run configuration/setup 2. System board 184 powe...

  • Page 106

    Table 17. Post error messages (continued) error code/symptom meaning fru/action 604 diskette-drive error 1. Run configuration/setup and diagnostics 2. Diskette drive 3. Drive cable 4. System board 605 unlock failure 1. Diskette drive 2. Drive cable 3. System board 662 diskette-drive configuration er...

  • Page 107

    Table 17. Post error messages (continued) error code/symptom meaning fru/action 1600 the service processor is not functioning 1. Ensure that a jumper is not installed on j-51 2. Remove the ac power to the system, wait 20 seconds and then reconnect the ac power. Wait 30 seconds; then, power-on the ap...

  • Page 108

    Table 17. Post error messages (continued) error code/symptom meaning fru/action 00019501 processor 1 is not functioning 1. Check vrm and processor leds 2. Vrm 1, vrm 2 3. Processor 1 4. Processor board 5. System board 00019502 processor 2 is not functioning 1. Check vrm and processor leds 2. Vrm 2 3...

  • Page 109

    Table 17. Post error messages (continued) error code/symptom meaning fru/action 01298002 no update data for processor 2 1. Ensure that all processors are the same stepping level and cache size. 2. Processor 2 01298101 bad update data for processor 1 1. Ensure that all processors are the same steppin...

  • Page 110

    The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs. The error code format is as follows: fff-ttt-iii-date-cc-text message where: fff is the three-digit function code that indicates the function being tested w...

  • Page 111

    Notes: a. When you do not have a monitor, keyboard, and mouse attached and the nas 200 engine passes post, one long and three short beeps sound. B. When you have a monitor, keyboard, and mouse attached and the nas 200 engine passes post, one beep sounds. If the nas 200 fails post, a series of beeps ...

  • Page 112

    Viewing the test log the test log will not contain any information until after the diagnostic program has run. Note: if you already are running the diagnostic programs, begin with step 4 to view the test log: 1. Ensure a monitor, keyboard, and mouse is connected to the nas 200. 2. Power on the nas 2...

  • Page 113

    Table 18. Diagnostic error messages (continued) error code meaning fru/action 014-xxx-000 failed parallel port test system board 015-xxx-001 failed usb test system board 015-xxx-015 failed usb external loopback test 1. Make sure parallel port is not disabled 2. Re-run usb external loopback test 3. S...

  • Page 114

    Table 18. Diagnostic error messages (continued) error code meaning fru/action 166-198-000 system management aborted: (unable to communicate with the remote supervisor adapter. It may be busy. Run the test again). (communication with the remote supervisor adapter has failed). 1. Re-run the diagnostic...

  • Page 115

    Table 18. Diagnostic error messages (continued) error code meaning fru/action 166-342-000 system management failed: remote supervisor adapter bist indicate failed tests). 1. Ensure that the latest firmware levels for the remote supervisor adapter and bios 2. Disconnect all server and option power co...

  • Page 116

    Table 18. Diagnostic error messages (continued) error code meaning fru/action 217-xxx-000 failed bios hard disk drive test note: if raid is configured, the hard disk drive number refers to the raid logical array. Hard disk drive 1 217-xxx-001 failed bios hard disk drive test note: if raid is configu...

  • Page 117

    Table 18. Diagnostic error messages (continued) error code meaning fru/action 405-xxx-00n failed ethernet test on adapter in pci slot n 1. Adapter in pci slot n. 2. System board 415-xxx-000 failed modem test suspected part: 1. Cable 2. Modem note: ensure that the modem is present and attached to app...

  • Page 118

    106 nas 200 user’s reference.

  • Page 119: Numerics

    Ibm glossary of storage networking terms this glossary includes terms and definitions from: v the american national standard dictionary for information systems, ansi x3.172-1990, copyright 1990 by the american national standards institute (ansi). Copies can be purchased from the american national st...

  • Page 120

    Active dispatcher node. The engine within a load-balancing group that functions as the load balancer for that group. Because each nas engine can have multiple physical and bonded interfaces, there can be more than one load-balancing engine per set of engines. Each load-balancing engine acts as an ac...

  • Page 121

    Attention (attn). An occurrence external to an operation that could cause an interruption of the operation. Aui (see attachment unit interface). Authentication. In computer security, verification of the identity of a user or the user’s eligibility to access an object. Auto-removal. The removal of a ...

  • Page 122

    Broadcast topology. A network topology in which all attaching devices are capable of receiving a signal transmitted by any other attaching device on the network. Buffer storage. (1) a special-purpose storage or storage area allowing, through temporary storage, the data transfer between two functiona...

  • Page 123

    Connection-oriented network. A network which requires that a setup procedure be executed to establish an information channel between two logical nodes before they can interchange information. Control port. An alternate port that you can use to access the configuration when the data ports are not ava...

  • Page 124

    Direct access storage device (dasd). A mass-storage medium on which a computer stores data. Contrast with random access memory (ram). Direct memory access (dma). A technique in which an adapter bypasses a computer’s cpu, and handles the transfer of data between itself and the system’s memory directl...

  • Page 125

    Engine. The unit that contains the processors that respond to requests for data from clients. This is where the operating software for the totalstorage model 200 appliance resides. Equivalent paths. A collection of paths to the storage device. The paths have no switchover time penalty when changing ...

  • Page 126

    Fic (see file image capture). Field-replaceable unit (fru). An assembly that is replaced in its entirety when any one of its components fails. In some cases, a field replaceable unit may contain other field replaceable units. Contrast with customer-replaceable unit (cru). File image capture (fic). F...

  • Page 127

    Higher level. In the hierarchical structure of a data station, the conceptual level of control or processing logic, above the data link level that determines the performance of data link level functions such as device control, buffer allocation, and station management. Host. (1) in tcp/ip, any syste...

  • Page 128

    Ipx. Internetwork packet exchange irq. Interrupt request. Iscsi. A technology that enables the scsi transport protocol over an ip network by connecting clients (initiators) and servers to storage. Iscsi client. A device that creates and sends scsi commands to the target ibm ip storage appliance. Isc...

  • Page 129

    Nodes in the lgb to share the file serving load. A unique ip address and dns host name combination identify each load-balancing group. Depending on the front-end connectivity, you can configure a node to be a member of more than one load-balancing group. Locally administered address. In a local area...

  • Page 130

    Modulation. (1) the process by which a characteristic of a carrier is varied in accordance with a characteristic of an information-bearing signal (t). (2) the process by which a message signal is impressed upon a carrier signal so that the carrier is altered to represent the message signal. Multicas...

  • Page 131

    Optical cable. A fiber, multiple fibers, or a fiber bundle in a structure built to meet optical, mechanical, and environmental specifications (e). Optical fiber. Any filament made of dielectric materials that guides light, regardless of its ability to send signals. Optical fiber coupler. (1) a devic...

  • Page 132

    Psm (see persistent storage manager). Q qos. Quality of service. R raid (see redundant array of independent disks). Raid-5. The raid method used by the high-performance models of the ibm 9337 disk array subsystem. See redundant array of independent disks and device parity protection. Ram (see random...

  • Page 133

    Snmp (see simple network management protocol). Splitter. In a local area network (lan), a passive device used at a node to connect two or more branches (t). Standby hot-spare disk. A physical disk that is automatically mapped to a logical drive when no suitable hot-spare disk is available. Storage a...

  • Page 134

    Timeout. A time interval that is allotted for certain operations to occur, for example, a response to polling or addressing before system operation is interrupted and must be restarted. Tivoli storage manager (tsm). A client/server product that provides storage management and data access services in...

  • Page 135

    W windows internet name service (wins). Program that provides a distributed database for registering and querying dynamic netbios names to ip address mapping in a routed network environment.* wins (see windows internet naming service). Windows networking. Networking file-system protocol for the wind...

  • Page 136

    124 nas 200 user’s reference.

  • Page 137: Index

    Index a adapter troubleshooting and diagnostics 62 administering the appliance 5 administrative functions, additional 35 advanced appliance configuration utility 7 alacritech slicuser 2 b battery, replacing 59 beep codes 87 bios recovering 58 boot block jumper 59 c cds, recovery and supplementary 77...

  • Page 138

    P persistent images (creating and preserving images of drives) 36 post beep codes 87 error messages 92 messages 92 post (power-on self-test) description 87 power-on self-test (post) 87 preloaded software columbia data products persistent storage manager (psm) 1 ibm director agent 1 intel proset ii 1...

  • Page 140

    Printed in the united states of america on recycled paper containing 10% recovered post-consumer fiber. Ga27-4263-01.