Summary of WorkPad

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    Handbook for the workpad ® c3 pc companion.

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    Page ii copyright copyright © 1998 3com corporation or its subsidiaries. All rights reserved. 3com, the 3com logo, palm computing, graffiti, and hotsync are registered trademarks, and palm os, palm, the palm computing platform logo, and the hotsync logo are trade- marks of palm computing, inc., 3com...

  • Page 3: Contents

    Contents page iii contents about this book ......................................................................................... 1 chapter 1: introducing your workpad c3 companion getting to know your workpad c3 companion ................................3 what is a workpad c3 companion? ...........

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    Page iv handbook for the workpad c3 pc companion categorizing applications .............................................................. 39 changing the applications launcher display ............................ 40 choosing preferences ..................................................................

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    Contents page v chapter 5: communicating using your companion managing desktop e-mail away from your desk .........................111 setting up mail on the desktop ...................................................112 synchronizing mail with your e-mail application ..................114 opening t...

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    Page vi handbook for the workpad c3 pc companion formats preferences ......................................................................... 154 country default ............................................................................. 155 time, date, week start, and numbers formats ..............

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    Contents page vii hardware warranty summary ...................................................194 before you call for service ..........................................................194 getting customer support and service .....................................195 purchasing additional services .....

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    Page viii handbook for the workpad c3 pc companion.

  • Page 9: About This Book

    About this book page 1 about this book welcome to the ibm ® workpad ® c3 pc companion. This handbook describes all you need to know about how to use your workpad c3 companion and the applications that come with it. It walks you through viewing and entering data, using your workpad c3 companion with ...

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    Page 2 about this book.

  • Page 11: Chapter 1

    Chapter 1 page 3 chapter 1 introducing your workpad c3 companion this chapter explains the physical buttons and controls on your workpad c3 pc companion, how to use your workpad c3 companion for the first time, and how to use hotsync ® technology to synchronize your workpad c3 companion and palm™ de...

  • Page 12: System Requirements

    Page 4 introducing your workpad c3 companion system requirements to install and operate palm desktop for ibm workpad, your computer system must meet the following requirements: minimum requirements ■ windows 98, windows 95, or windows nt 4.0 ■ ibm-compatible 486 computer or higher ■ 8 mb ram (memory...

  • Page 13: Workpad C3 Components

    Chapter 1 page 5 workpad c3 components locating front panel controls workpad c3 companion screen displays the applications and information stored in your workpad c3 companion. It is touch-sensitive and responds to the stylus. Graffiti ® writing area the area where you write letters and numbers using...

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    Page 6 introducing your workpad c3 companion using the onscreen contrast control even with the backlight on, you may need to make further adjustments by changing the amount of contrast on the screen. To adjust the contrast: 1. Press the contrast control button. 2. To change the contrast in small inc...

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    Chapter 1 page 7 using the backlight if you have difficulty seeing the information on your workpad c3 companion, you can use the backlight to illuminate your screen. To activate the backlight: ■ press the power button and hold it down for about two seconds. Release the button when the backlight turn...

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    Page 8 introducing your workpad c3 companion locating back panel components side channels hold the stylus or front cover, which slide in and out of either side channel and click into place. To use the stylus, remove it from the side channel and hold it as you would a pen or pencil. Ir port uses infr...

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    Chapter 1 page 9 serial connector connects your companion to the cradle, which in turn connects to the back of your computer and through the ac adapter to the wall current. This allows you to recharge your workpad c3 companion as well as update the information between your companion and computer usi...

  • Page 18: Recharging The Battery

    Page 10 introducing your workpad c3 companion recharging the battery the workpad c3 companion contains a lithium-ion battery that is recharged each time you place the companion in the cradle. You never need to replace the battery. Just place your workpad c3 companion in the cradle for three hours fo...

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    Chapter 1 page 11 viewing data while in the cradle you can set a preference so that you can continue to view data while your companion is in the cradle and while the battery is being recharged. See “general preferences” in chapter 7 for more information. Palm desktop software for ibm workpad palm de...

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    Page 12 introducing your workpad c3 companion installing palm desktop for ibm workpad the following instructions guide you through installing palm desktop for ibm workpad. After installation, refer to the online help in palm desktop for ibm workpad for information about how to use the software. To e...

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    Chapter 1 page 13 4. Follow the onscreen instructions to complete the installation. During installation you will be asked to insert your companion into the cradle. Using your companion with another pim if you prefer to use a personal information manager (pim) other than palm desktop for ibm workpad ...

  • Page 22: Tapping And Typing

    Page 14 introducing your workpad c3 companion tapping and typing tap with the stylus to get things done like using a mouse to click elements on a computer screen, using the stylus to tap elements on your companion screen is the basic action that gets things done on your companion. The first time you...

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    Chapter 1 page 15 elements of the companion interface menu bar a set of commands that are specific to the application. Not all applications have a menu bar. Command buttons tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens. Icons tap t...

  • Page 24: Opening Applications

    Page 16 introducing your workpad c3 companion opening applications you can use the applications launcher to open any application installed on your companion. You can also open the four main applications — date book, address book, to do list, and memo pad — with the application buttons on the front p...

  • Page 25: Using Menus

    Chapter 1 page 17 in addition to providing a way for you to open applications, the applications launcher displays the current time, battery level, and application category. To open an application: 1. Tap the applications icon . 2. Tap the icon of the application that you want to open. If you have ma...

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    Page 18 introducing your workpad c3 companion in this example, three menus are available: record, edit, and options. The record menu is selected and contains the commands new memo, delete memo, and beam memo. Choosing a menu after you open the menu bar for an application, tap the menu that contains ...

  • Page 27: Three Ways To Enter Data

    Chapter 1 page 19 draw the command stroke anywhere in the graffiti area, and immediately write the corresponding command letter in the graffiti letter area. When you draw the command stroke, the word “command” appears just above the graffiti writing area to indicate that you are in command mode. For...

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    Page 20 introducing your workpad c3 companion onscreen keyboard when you create or edit a record in an application such as address book, you can open the onscreen alphabetic and numeric keyboards to enter data. After a keyboard is open, you can tap to open any of the other keyboards, including the i...

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    Chapter 1 page 21 your workpad c3 companion also includes giraffe, a game you can use to practice graffiti writing. See “installing and removing applications” in chapter 3 for installation instructions. The memo pad application is ideal for practicing graffiti writing. This section explains how to o...

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    Page 22 introducing your workpad c3 companion using palm desktop for ibm workpad if you have new records you want to add to your workpad c3 companion and prefer to use the computer keyboard rather than graffiti writing or the onscreen keyboard, enter the data in the palm desktop for ibm workpad or t...

  • Page 31: Customizing Your Companion

    Chapter 1 page 23 customizing your companion you can customize your companion by using the preferences application. You can enter your personal information such as your name and address; change the time and date; view different date and time formats when you travel; turn off sounds; and configure yo...

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    Page 24 introducing your workpad c3 companion to set the current date: 1. Tap the set date box. 2. Tap the arrows to select the current year. 3. Tap a month. 4. Tap the current date. Tap arrows to select year tap to select month tap to select date.

  • Page 33: Chapter 2

    Chapter 2 page 25 chapter 2 entering data in your workpad c3 companion this chapter explains how to enter data into your workpad c3 companion, by writing with the stylus in the graffiti ® writing area, by using the onscreen keyboard, by using the computer keyboard, or by importing data from another ...

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    Page 26 entering data in your workpad c3 companion ■ most characters require only a single stroke. When you lift the stylus from the graffiti writing area, your companion recognizes and displays the text character immediately. To accomplish single strokes, some graffiti strokes are portions of the r...

  • Page 35: Graffiti Tips

    Chapter 2 page 27 4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the tables. 5. Lift the stylus from the screen at the end of the stroke shape. That is all there is to it! When you lift the stylus from the screen, your companion recognizes your stroke immediately an...

  • Page 36: The Graffiti Alphabet

    Page 28 entering data in your workpad c3 companion the graffiti alphabet letter strokes letter strokes a n b o c p d q e r f s g t h u i v j w k x l y m z space back space carriage return period tap twice.

  • Page 37: Writing Capital Letters

    Chapter 2 page 29 writing capital letters you make capital letters with the same stroke shapes as the basic alphabet characters. To make capital letters, you must first “shift” to caps — just as you press the shift key on a keyboard — and then write the character strokes. Note: graffiti writing incl...

  • Page 38: Graffiti Numbers

    Page 30 entering data in your workpad c3 companion graffiti numbers writing punctuation marks graffiti writing can create any punctuation symbol that you can enter from a standard keyboard. All punctuation marks begin with a single tap on the graffiti writing area. When you make this tap, you activa...

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    Chapter 2 page 31 additional graffiti punctuation writing symbols and extended characters all symbols and extended characters begin with the stroke in the graffiti writing area of your companion: when the symbol shift is active, a slanted shift symbol appears in the lower-right corner of the screen....

  • Page 40: Writing Accented Characters

    Page 32 entering data in your workpad c3 companion writing accented characters to create accented characters, draw the stroke normally used to create the letter, followed by an accent stroke. Graffiti writing then adds the accent to the letter. For example, the following diagram shows the strokes re...

  • Page 41: Navigation Strokes

    Chapter 2 page 33 navigation strokes in addition to character symbols, graffiti writing includes special strokes that you can use to navigate within text or fields in your applications. Graffiti shortcuts graffiti shortcuts make entering commonly used words or phrases quick and easy. Shortcuts are s...

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    Page 34 entering data in your workpad c3 companion your companion includes the following predefined graffiti shortcuts: entry shortcut date stamp ds time stamp ts date / time stamp dts meeting me breakfast br lunch lu dinner di.

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    Chapter 2 page 35 using the onscreen keyboard you can open the onscreen keyboard anytime you need to enter text or numbers on your companion. Note that you cannot enter graffiti characters while using the onscreen keyboard. To use the onscreen keyboard: 1. Open any application (such as memo pad). 2....

  • Page 44: Importing Data

    Page 36 entering data in your workpad c3 companion importing data if you have data stored in computer applications such as spreadsheets and databases, or if you want to import data from another companion, you can transfer the data to your workpad c3 companion without having to key it in manually. Sa...

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    Chapter 2 page 37 7. To import data into the correct palm desktop fields, drag fields in the left-hand column so that they are opposite the corresponding imported field on the right. 8. If you do not want to import a field, deselect the check box for that field. 9. Click ok. The imported data is hig...

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    Page 38 entering data in your workpad c3 companion.

  • Page 47: Chapter 3

    Chapter 3 page 39 chapter 3 managing your applications this chapter explains how to switch between applications on your workpad c3 companion, how to change application settings so they are personalized to your work methods, and how to categorize applications so you view them in related groups. Using...

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    Page 40 managing your applications to categorize an application: 1. Tap the applications icon . 2. Tap the menu icon . 3. Tap app, and then tap category. 4. Tap the pick list next to each application to select a category. Tip: to create a new category, tap edit categories from the pick list. Tap new...

  • Page 49: Choosing Preferences

    Chapter 3 page 41 to change the applications launcher display: 1. Tap the applications icon . 2. Tap the menu icon . 3. Tap options, and then tap preferences. 4. Tap the view by pick list and select list. 5. Tap ok. To open the applications launcher to the last opened category: 1. Tap the applicatio...

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    Page 42 managing your applications installing and removing applications this section explains how to install and remove applications on your workpad c3 companion and how to remove palm™ desktop for ibm workpad from your computer. Installing add-on applications your workpad c3 companion comes with th...

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    Chapter 3 page 43 3. Click install. Tip: you can also access the install tool dialog by selecting install tool from the palm desktop for ibm workpad program group or by double-clicking any file with a prc file extension..

  • Page 52: Installing Games

    Page 44 managing your applications 4. In the user drop-down list, select the name that corresponds to your workpad c3 companion. 5. Click add. 6. Select the application(s) you want to install on your companion. 7. Click open. Note: review the list of applications you selected in the install tool dia...

  • Page 53: Removing Applications

    Chapter 3 page 45 removing applications in the event that you run out of memory or decide that you no longer need an application you installed, you can remove applications from your companion. You can remove only add-on applications, patches, and extensions that you install; you cannot remove the ap...

  • Page 54: Security

    Page 46 managing your applications security your companion comes with a security application so that unauthorized users cannot view the entries you wish to protect. In security, you can do the following: ■ turn off and lock your companion so that it does not operate until you enter the correct passw...

  • Page 55: Locking Your Companion

    Chapter 3 page 47 changing or deleting a password once you define a password for your companion, you can change or delete it at any time. You must enter the current password before you can change or delete it. To change or delete your password: 1. Tap the password box. 2. Enter the current password....

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    Page 48 managing your applications to lock your companion with a password: 1. Perform a hotsync operation to synchronize the data between your companion and your computer. See “exchanging and updating data: hotsync operations” in chapter 4 for information on synchronizing your data. 2. Assign a pass...

  • Page 57: Chapter 4

    Chapter 4 page 49 chapter 4 using your basic applications your workpad c3 pc companion includes these basic applications: ■ date book ■ address book ■ to do list ■ memo pad ■ calculator ■ expense this chapter is divided into three sections: ■ “overview of basic applications” briefly describes each a...

  • Page 58: Date Book

    Page 50 using your basic applications overview of basic applications date book date book lets you quickly and easily schedule appointments or any kind of activity associated with a time and date. In date book, you can do the following: ■ enter a description of your appointment and assign it to a spe...

  • Page 59: Address Book

    Chapter 4 page 51 address book address book enables you to keep names, addresses, phone numbers, and other information about your personal or business contacts. In address book, you can do the following: ■ quickly look up or enter names, addresses, phone numbers, and other information. ■ enter up to...

  • Page 60: To Do List

    Page 52 using your basic applications to do list to do list is a convenient place to create reminders and prioritize the things that you have to do. In to do list, you can do the following: ■ make a quick and convenient list of things to do. ■ assign a priority level to each task. ■ assign a due dat...

  • Page 61: Memo Pad

    Chapter 4 page 53 memo pad memo pad provides a place to take notes that are not associated with records in date book, address book, or to do list. In memo pad, you can do the following: ■ take notes or write any kind of message on your pc companion. ■ drag and drop memos into popular computer applic...

  • Page 62: Expense

    Page 54 using your basic applications to open calculator: ■ tap the calculator icon next to the graffiti ® writing area. Expense expense lets you keep track of your expenses and then transfer the information to a spreadsheet on your computer. In expense, you can do the following: ■ record dates, typ...

  • Page 63: Common Tasks

    Chapter 4 page 55 common tasks the tasks described in this section use the term “records” to refer to an individual item in any of the basic applications: a single date book event, address book entry, to do list item, memo pad memo, or expense item. Creating records you can use the following procedu...

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    Page 56 using your basic applications entering text for information on how to enter text using graffiti writing, the onscreen keyboard, or the keyboard attached to your computer, see chapter 2. Edit menu the edit menu is available with any screen where you enter or edit text. In general, commands av...

  • Page 65: Deleting Records

    Chapter 4 page 57 deleting records to delete a record in any of the basic applications: 1. Select the record you want to delete. 2. Tap the menu icon . 3. Tap record, and then tap the delete command: date book: delete event address book: delete address to do list: delete item memo pad: delete memo e...

  • Page 66: Purging Records

    Page 58 using your basic applications purging records over time, as you use date book, to do list, and expense, you will accumulate records in these applications that have outlived their usefulness. For example, events that occurred months ago remain in the date book, and to do list items that you m...

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    Chapter 4 page 59 desktop for ibm workpad appear in both places after a hotsync operation. Hotsync technology synchronizes only the needed portions of files, thus reducing synchronization time. You can synchronize your data by connecting your companion directly to your computer with the cradle or in...

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    Page 60 using your basic applications 2. If the hotsync manager is not running, start it: click the windows start button, choose programs, choose the palm desktop for ibm workpad program group, and then choose hotsync manager. Alternatively, you can start palm desktop for ibm workpad which automatic...

  • Page 69: Categorizing Records

    Chapter 4 page 61 categorizing records categorize records in the address book, to do list, memo pad, and expense applications so that they are grouped logically and are easy to review. (you can also categorize applications. See “using the applications launcher” in chapter 3 for more information.) wh...

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    Page 62 using your basic applications to display a category of records: 1. Tap the category pick list in the upper-right corner of the list screen. 2. Select the category you want to view. The list screen now displays only the records assigned to that category. Tip: pressing an application button on...

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    Chapter 4 page 63 4. Enter the name of the new category, and then tap ok. 5. Tap ok. You can assign any of your records to the new category. To rename a category: 1. Tap the category pick list in the upper-right corner of the screen. 2. Tap edit categories. 3. Select the category that you want to re...

  • Page 72: Finding Records

    Page 64 using your basic applications 4. Enter the new name for the category, and then tap ok. 5. Tap ok. Tip: you can group the records in two or more categories into one category by giving the categories the same name. For example, if you change the name of the personal category to business, all r...

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    Chapter 4 page 65 to look up an address book record: 1. Display the address list screen. 2. Enter the first letter of the name you want to find. The list scrolls to the first entry that begins with that letter. If you write another letter, the list scrolls to the first entry that starts with those t...

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    Page 66 using your basic applications as your companion searches for the text, you can tap stop at any time. You may want to do this if the entry you want ap- pears before your companion finishes the search. To continue the search after you tap stop, tap find more. 4. Tap the text that you want to r...

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    Chapter 4 page 67 5. Tap add. The name you selected, along with the other information associated with it, is pasted into the record you selected in step 1. Phone lookup tips write the graffiti command stroke “/l” to activate the phone lookup feature. You can also activate it in the following circums...

  • Page 76: Sorting Lists Of Records

    Page 68 using your basic applications 3. Tap who. 4. Tap lookup. The attendees lookup screen displays all the names in your address book that have data in the company field. 5. Select the name you want to add, and then tap add. The name appears in the attendees screen. 6. Repeat steps 4 and 5 to add...

  • Page 77: Making Records Private

    Chapter 4 page 69 3. Tap options, and then tap preferences. Address book : memo pad: 4. Do one of the following: address book: tap the setting you want. Memo pad: tap the sort by pick list and select alphabetic or manual. 5. Tap ok. To sort the memo list manually, tap and drag a memo to a new locati...

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    Page 70 using your basic applications to hide private records: 1. Tap the applications icon . 2. Tap security. 3. Tap hide. 4. Tap hide to confirm that you want to hide private records. To display private records: 1. Tap the applications icon . 2. Tap security. 3. Tap show. If you do not have a pass...

  • Page 79: Attaching Notes

    Chapter 4 page 71 to make a record private: 1. Display the entry that you want to make private. 2. Tap details. 3. Tap the private check box to select it. 4. Tap ok. Attaching notes in all basic applications except memo pad, you can attach a note to a record. A note can be up to several thousand cha...

  • Page 80: Choosing Fonts

    Page 72 using your basic applications choosing fonts in all basic applications except expense, you can change the font style to make text easier to read. You can choose a different font style for each application. To change the font style: 1. Open an application. 2. Tap the menu icon . 3. Tap option...

  • Page 81: Application-Specific Tasks

    Chapter 4 page 73 application-specific tasks date book when you open date book, the screen shows the current date and a list of times for a normal business day. Scheduling an event a record in date book is called an “event.” an event can be any kind of activity that you associate with a day. You can...

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    Page 74 using your basic applications 2. Enter a description of the event. You can enter up to 255 characters. 3. If the event is one hour long, skip to step 7. If the event is longer or shorter than an hour, tap the time of the event to open the set time dialog box. Tip: you can also open the set t...

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    Chapter 4 page 75 to schedule an event for another day: 1. Select the date you want for the event by doing one of the following: ■ tap the day of the week that you want in the date bar at the top of the screen. If necessary, tap the previous week or next week scroll arrows to move to another week. T...

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    Page 76 using your basic applications to schedule an untimed event: 1. Select the date that you want for the event as described in “to schedule an event for another day.” 2. Tap new. 3. Tap ok, so that no start or end times are defined for the new event. Tip: you can also create a new untimed event ...

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    Chapter 4 page 77 rescheduling an event you can easily make changes to your schedule with your companion. To reschedule an event: 1. Tap the event you want to reschedule. 2. Tap details. 3. To change the time, tap the time box and select a new time. 4. To change the date, tap the date box and select...

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    Page 78 using your basic applications alarm for untimed events: you can set a silent alarm for an untimed event. In this case, the alarm triggers at the specified period of minutes, hours, or days before midnight (beginning) of the day of the untimed event. No audible alarm sounds for an untimed eve...

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    Chapter 4 page 79 5. Enter a number that corresponds to how often you want the event to repeat on the every line. For example, if you select month and enter the number 2, the event repeats every other month. 6. To specify an end date for the repeating or continuous event, tap the end on pick list an...

  • Page 88

    Page 80 using your basic applications to display the current time: ■ tap the date in the date bar to display the current time. After a few seconds, the date reappears. Working in week view: week view shows the calendar of your events for an entire week. This view lets you quickly review your appoint...

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    Chapter 4 page 81 3. Tap an event to show a description of the event. Tips for using week view: keep the following points in mind. ■ to reschedule an event, tap and drag the event to a different time or day. ■ tap a blank time on any day to move to that day and have the time selected for a new event...

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    Page 82 using your basic applications working in month view the month view screen shows which days have events scheduled. Dots and lines in the month view indicate events, repeating events, and untimed events. You can control the dots and lines that appear in the month view. See “options menu” later...

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    Chapter 4 page 83 date book menus, preferences, and display options date book menus are shown here for your reference, and date book features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. Record menu opt...

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    Page 84 using your basic applications display options allows you to change date book’s appearance and which events display. ■ show time bars. Activates the time bars that appear in the day view. The time bars show the duration of an event and illustrate event conflicts. ■ compress day view. Controls...

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    Chapter 4 page 85 preferences ■ start/end time. Defines the start and end times for date book screens. If the time slots you select do not fit on one screen, you can tap the scroll arrows to scroll up and down. ■ alarm preset. Automatically sets an alarm for each new event. The silent alarm for unti...

  • Page 94: Address Book

    Page 86 using your basic applications address book address book is the application in which you store name and address information about people or businesses. Creating an address book entry a record in address book is called an “entry.” you can create entries on your companion, or you can use palm d...

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    Chapter 4 page 87 4. Use the next field graffiti stroke to move to the first name field. Tip: you can also move to any field by tapping it directly. 5. Enter the person's first name in the first name field. 6. Enter the other information that you want to include in this entry. 7. Tap the scroll arro...

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    Page 88 using your basic applications 3. Tap the pick list next to the label you want to change. 4. Select a new label. Changing address entry details the address entry details dialog box provides a variety of options that you can associate with an entry. To open the address entry details dialog box...

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    Chapter 4 page 89 see “using menus” in chapter 1 for information about choosing menu commands. The record and options menus differ depending on whether you are displaying the address list screen or the address view screen. Record menus options menus preferences ■ remember last category. Determines h...

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    Page 90 using your basic applications rename custom fields these custom fields appear at the end of the address edit screen. Rename them to identify the kind of information you enter in them. The names you give the custom fields appear in all entries. About address book shows version information for...

  • Page 99: To Do List

    Chapter 4 page 91 to do list a to do list item is a reminder of some task that you have to complete. A record in to do list is called an “item.” to create a to do list item: 1. Press the to do list application button on the front of your companion to display the to do list. 2. Tap new. 3. Enter the ...

  • Page 100

    Page 92 using your basic applications to set the priority of a to do list item: 1. Tap the priority number on the left side of the to do list item. 2. Tap the priority number that you want to set (1 is most important). Checking off a to do list item you can check off a to do list item to indicate th...

  • Page 101

    Chapter 4 page 93 to display the to do item details dialog box: 1. Tap the text of the item whose details you want to change. 2. Tap details. Setting a due date you can associate a due date with any to do list item. You can also sort the items that appear in the list based on their due date. To set ...

  • Page 102

    Page 94 using your basic applications to do show options the show options dialog box enables you to control the appearance of to do list. To change the show options settings: 1. In to do list, tap show. 2. Select any of the following settings: show completed items displays your completed items in th...

  • Page 103

    Chapter 4 page 95 3. Tap ok. To do list menus to do list menus are shown here for your reference, and to do list features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. Record menu options menu show due d...

  • Page 104: Memo Pad

    Page 96 using your basic applications memo pad a memo can contain up to 4,000 characters. The number of memos you can store is dependent only on the memory available on your companion. A record in memo pad is called a “memo.” to create a new memo: 1. Press the memo pad application button on the fron...

  • Page 105

    Chapter 4 page 97 to review a memo: 1. In the memo list, tap the text of the memo. 2. Review or edit the text in the memo. 3. Tap done. Memo pad menus memo pad menus are shown here for your reference, and memo pad features that are not explained elsewhere in this book are described here. See “using ...

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    Page 98 using your basic applications go to top of page moves to the top (first) line of the memo. Go to bottom of page moves to the bottom (last) line of the memo. Preferences displays the memo preferences dialog box, where you define the sort order for memos. About memo pad shows version informati...

  • Page 107: Calculator

    Chapter 4 page 99 calculator the calculator includes several buttons to help you perform calculations. Recent calculations the recent calculations command enables you to review the last series of calculations and is particularly useful for confirming a series of “chain” calculations. To display rece...

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    Page 100 using your basic applications 3. After you finish reviewing the calculations, tap ok. Calculator menus calculator menus are shown here for your reference, and calculator features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information...

  • Page 109: Expense

    Chapter 4 page 101 expense expense enables you to record the date, expense type, and the amount that you spent. A record in expense is called an “item.” you can sort your expense items into categories or add other information that you want to associate with the item. To create an expense item: 1. Ta...

  • Page 110

    Page 102 using your basic applications tip: a quick way to create a new expense item is to make sure that no expense item is selected in the expense list, write the first letter(s) of the expense type, and then write the numerical amount of the expense item. This technique takes advantage of the aut...

  • Page 111

    Chapter 4 page 103 3. Select any of the following options: 4. Tap ok. Customizing the currency pick list you can select the currencies and symbols that appear in the currency pick list. Category see “categorizing records” earlier in this chapter. Type opens a pick list of expense types. Payment lets...

  • Page 112

    Page 104 using your basic applications to customize the currency pick list: 1. Tap the currency pick list in the receipt details dialog box, and then select edit currencies. 2. Tap each currency pick list and select the country whose currency you want to display on that line. 3. Tap ok to close the ...

  • Page 113

    Chapter 4 page 105 5. Tap ok to close the currency properties dialog box. 6. Tap ok. Note: if you want to use your custom currency symbol as the default for all expense items, select the symbol in the preferences dialog box. If you want to use your custom currency symbol only for a particular expens...

  • Page 114

    Page 106 using your basic applications transferring your data to microsoft excel after you enter your expenses into the expense application on your companion, palm desktop for ibm workpad enables you to view and print the data with your computer. Note: you need microsoft excel version 5.0 (or later)...

  • Page 115

    Chapter 4 page 107 4. If you want to define an end date for the expense report, enter the date in the end date box. Note: if you do not specify an end date, all expense entries for the selected categories appear — up to the date of the last hotsync operation. 5. Do one of the following: click print ...

  • Page 116

    Page 108 using your basic applications if you want to streamline or customize your expense reports, you can change these templates. For example, you can add your company name to a template. See appendix c for information on changing templates..

  • Page 117

    Chapter 4 page 109 to view your expense data using a microsoft excel template: 1. Display your expense data in a microsoft excel spreadsheet as described in the previous procedure. 2. Click options. 3. Enter name, department, and other information as necessary for your expense report. 4. Click the t...

  • Page 118

    Page 110 using your basic applications options menu preferences ■ use automatic fill. Lets you select an expense type by writing the first letter of an expense type in the graffiti writing area. For example, if you write the letter “t,” it enters the “taxi” expense type. Writing “t” and then “e” ent...

  • Page 119: Chapter 5

    Chapter 5 page 111 chapter 5 communicating using your companion the previous chapter described the features of your workpad c3 companion that help you stay organized. This chapter describes the features that help you stay connected. ■ managing desktop e-mail : using your companion, you can read, rep...

  • Page 120

    Page 112 communicating using your companion in mail, you can do the following: ■ view, delete, file, and reply to incoming mail. ■ create outgoing e-mail items and drafts of e-mail items. ■ create simple or complex filters, which allow you to decide the type of e-mail that your companion retrieves f...

  • Page 121

    Chapter 5 page 113 to select hotsync options: 1. Click the hotsync icon in the windows system tray (bottom- right corner of the taskbar). 2. Choose custom. Tip: you can also choose custom from the hotsync menu in palm desktop for ibm workpad. 3. Select mail in the list box. 4. Click change. 5. Click...

  • Page 122: Viewing E-Mail Items

    Page 114 communicating using your companion tip: to turn off mail, select do nothing and then select the set as default check box. To change your mail setup options: 1. Click the hotsync icon in the windows system tray. 2. Choose custom. Tip: you can also choose custom from the hotsync menu in palm ...

  • Page 123: Creating E-Mail Items

    Chapter 5 page 115 to open an e-mail item: ■ tap an e-mail item to open it. To close an e-mail item: ■ tap done to close the e-mail item. Displaying full header information by default, mail displays abbreviated header information, which comprises only the from: and subj: fields. The full header prov...

  • Page 124

    Page 116 communicating using your companion to create an e-mail item: 1. Tap new. Tip: you can also create an e-mail item by tapping new from the message menu. 2. Enter the e-mail address of the recipient. Note: enter the address as if you were entering it from your desktop e-mail application. For e...

  • Page 125

    Chapter 5 page 117 tip: if the address, cc, subject, or body exceeds the capacity of the screen display, tap the name of the field (for example, tap “to:”) to expand that field. Tap the done button to return to the new message screen. To reply to an e-mail item: 1. Tap an e-mail item in the message ...

  • Page 126: Looking Up An Address

    Page 118 communicating using your companion looking up an address to identify the recipient of an e-mail item, you need to enter that person’s e-mail address. You can do this either by entering the data directly into the field or by using the look up command to access the information in your address...

  • Page 127

    Chapter 5 page 119 adding details to e-mail items before you send your e-mail item, you can attach additional attributes to it, such as a signature or a priority level. These features are dependent on the desktop e-mail application you use. If your application does not support the attribute you sele...

  • Page 128

    Page 120 communicating using your companion setting a priority to set a priority for your e-mail item: 1. In the new message screen, tap details. 2. Tap the priority pick list and select the priority you want. 3. Tap ok. Tip: your companion can flag e-mail items with a specific priority only if your...

  • Page 129

    Chapter 5 page 121 4. Tap the bcc: field and enter an address. Adding a signature to your e-mail item a signature consists of information about yourself that is appended to your e-mail item as its closing. For example, a signature can contain your name, address, phone and fax numbers, and any other ...

  • Page 130: Editing Unsent E-Mail

    Page 122 communicating using your companion to add a signature to your e-mail item: 1. In the new message screen, tap details. 2. Tap the signature check box to select it and add your signature to the e-mail item. Note: the check box stays selected, so all subsequent e-mail items you create will als...

  • Page 131: Draft E-Mail

    Chapter 5 page 123 to retrieve an e-mail item: 1. In the message list, tap outbox from the pick list in the upper- right corner. 2. Tap the e-mail item you want to retrieve. 3. Tap edit. Draft e-mail sometimes you may not want to send an e-mail item immediately; for example, you may want to add addi...

  • Page 132: Filing E-Mail

    Page 124 communicating using your companion to save an e-mail item as a draft: 1. Create an e-mail item. 2. Tap the menu icon . 3. Tap message, and then tap save draft. To edit an e-mail item saved as a draft: 1. In the message list, tap draft from the pick list in the upper-right corner. 2. Tap the...

  • Page 133: Deleting E-Mail

    Chapter 5 page 125 to remove e-mail from the filed folder: 1. In the message list, tap filed from the pick list in the upper-right corner. 2. Tap the e-mail item you want to restore. 3. Tap edit to display and modify the item. Tip: after you display and modify the e-mail item, you can send it, save ...

  • Page 134: Purging Deleted E-Mail

    Page 126 communicating using your companion purging deleted e-mail because your companion stores deleted e-mail in the deleted folder until you perform a hotsync operation, deleted e-mail can monopolize storage space. To avoid or correct this problem, purge your deleted folder. E-mail that you purge...

  • Page 135

    Chapter 5 page 127 date column the date column is optional in the message list. By default, the date column is hidden to increase the available screen space. To show the date column: 1. In the message list, tap show. 2. Tap the show date check box to select it. 3. Tap ok. Sorting the message list yo...

  • Page 136: Hotsync Options

    Page 128 communicating using your companion hotsync options hotsync options enable you to manage your e-mail more effectively by selecting which e-mail items download when you synchronize your computer and your companion. You can define different settings for local and remote synchronization. For ex...

  • Page 137: Creating Special Filters

    Chapter 5 page 129 note: the all setting does not mean that all information included in each e-mail item downloads to your companion. Truncation settings (explained in a following section) for long e-mail items still apply. Also, mail never downloads any attachments to your companion. The e- mail it...

  • Page 138

    Page 130 communicating using your companion to access the special filter settings: ■ tap the filter box in the hotsync options dialog box. Ignoring or receiving e-mail the first step in establishing a special filter is to determine whether you want to ignore or retrieve e-mail that matches the infor...

  • Page 139

    Chapter 5 page 131 defining filter strings e-mail items are filtered based on the information contained in their to:, from:, and subj: fields. The information that defines what your companion is looking for is called a filter string . You create a filter string by listing the words you want your com...

  • Page 140

    Page 132 communicating using your companion to define a filter string: 1. Tap a header field in the hotsync options dialog box. 2. Enter your filter string, using commas or spaces to separate the words. Do not add connectors, such as and or or, between words in a string. 3. If your string exceeds th...

  • Page 141: Truncating E-Mail Items

    Chapter 5 page 133 2. Tap the retrieve all high priority check box to select it. 3. Tap ok. Note: this setting is applicable only if your e-mail application has the capacity to flag high-priority e-mail items. Truncating e-mail items the truncate feature lets you set a point at which long e-mail ite...

  • Page 142: Mail Menus

    Page 134 communicating using your companion mail menus mail menus are shown here for your reference, and mail features that are not explained elsewhere in this book are described here. See “using menus” in chapter 1 for information about choosing menu commands. Message menus the message menu varies ...

  • Page 143: Beaming Information

    Chapter 5 page 135 beaming information your workpad c3 companion is equipped with an ir (infrared) port that you can use to beam information to another workpad pc companion that is close by and also has an ir port. The ir port is located at the top of the companion, behind the small dark shield. You...

  • Page 144

    Page 136 communicating using your companion 5. Wait for the beam status dialog box to indicate that the transfer is complete before you continue working on your companion. To beam an application: 1. Open the applications launcher. 2. Tap the menu icon . 3. Tap app, and then tap beam. 4. Tap the appl...

  • Page 145: Chapter 6

    Chapter 6 page 137 chapter 6 advanced hotsync ® operations hotsync ® technology enables you to synchronize data between one or more workpad pc companions and palm™ desktop for ibm workpad or another pim such as microsoft outlook. To synchronize data, you must connect your workpad c3 companion and pa...

  • Page 146

    Page 138 advanced hotsync® operations tip: if you are not sure which option to use, keep the default setting: always available. 4. Click the local tab to display the settings for the connection between your computer and the companion cradle, and adjust the following options as needed. Always availab...

  • Page 147

    Chapter 6 page 139 5. Click the modem tab to display the modem settings and adjust the options as needed. See “conducting a hotsync operation via modem” later in this chapter for more information. 6. If you are attached to a network, click the network tab to display the network settings and adjust t...

  • Page 148

    Page 140 advanced hotsync® operations customizing hotsync application settings for each application, you can define a set of options that determines how records are handled during synchronization. These options are called a “conduit.” by default, a hotsync operation synchronizes all files between th...

  • Page 149

    Chapter 6 page 141 6. Click the direction in which you want to write data, or click do nothing to skip data transfer for an application. Note: changing the hotsync setting from the default affects only the next hotsync operation. Thereafter, the hotsync actions revert to their default settings. To u...

  • Page 150: Preparing Your Computer

    Page 142 advanced hotsync® operations conducting a hotsync operation via modem you can use a modem to synchronize your companion when you are away from your computer. Note: the first hotsync operation must be local, using the cradle. After that, you can perform a modem hotsync operation. To perform ...

  • Page 151: Preparing Your Companion

    Chapter 6 page 143 4. Click ok. Preparing your companion there are a few steps you must perform to prepare your companion for a modem hotsync operation. Serial port identifies the port for the modem. If you are unsure of the port assignment, look at the modem properties in the windows control panel....

  • Page 152

    Page 144 advanced hotsync® operations to prepare your companion for a modem hotsync operation: 1. Tap the applications icon . 2. Tap the hotsync icon . 3. Tap the enter phone # field. Note: if you plan to connect to your company’s dial-in server (network modem) instead of connecting to a computer mo...

  • Page 153

    Chapter 6 page 145 selecting the conduits for a modem hotsync operation the conduit setup dialog box on your companion enables you to define which files and/or applications synchronize during a modem hotsync operation. You can use these settings to minimize the time required to synchronize data with...

  • Page 154: Via A Network

    Page 146 advanced hotsync® operations performing a hotsync operation via a modem after you prepare your computer and your companion, and select your conduit setup options, you are ready to perform a modem hotsync operation. To perform a modem hotsync operation: 1. Tap the applications icon . 2. Tap ...

  • Page 155

    Chapter 6 page 147 to prepare your computer for a network hotsync operation: 1. Click the hotsync manager icon in the windows system tray. Tip: the windows system tray is usually in the lower-right corner on your computer display. The location may vary depending on the location of the taskbar and th...

  • Page 156: Using File Link

    Page 148 advanced hotsync® operations to prepare your companion for a network hotsync operation: 1. Tap the applications icon . 2. Tap the hotsync icon . 3. Tap the menu icon . 4. Tap options, then tap modem sync prefs. 5. Tap network. 6. Tap ok. Note: see “network preferences and tcp/ip software” i...

  • Page 157

    Chapter 6 page 149 to create a user profile: 1. Open palm desktop for ibm workpad. 2. From the tools menu, choose users. 3. Click profiles. 4. Click new. 5. Enter a unique name for the profile, and click ok. 6. Repeat steps 3 and 4 for each profile that you want to create, and then click ok to retur...

  • Page 158

    Page 150 advanced hotsync® operations to use a profile for the first-time hotsync operation: 1. Place the new companion in the cradle. 2. Press the hotsync button on the cradle. 3. Click profiles. 4. Select the profile that you want to load on the companion, and click ok. 5. Click yes to transfer al...

  • Page 159: Chapter 7

    Chapter 7 page 151 chapter 7 setting preferences for your companion the preferences screens enable you to customize the configuration options on your workpad c3 companion. In the preferences screens, you can do the following: viewing preferences to open the preferences screens: 1. Tap the applicatio...

  • Page 160: Buttons Preferences

    Page 152 setting preferences for your companion buttons preferences the buttons preferences screen enables you to associate different applications with the buttons on the front of the companion. For example, if you find that you seldom use to do list and often use expense, you can assign the to do l...

  • Page 161

    Chapter 7 page 153 to change the pen preferences: 1. Tap pen. 2. Tap the pick list and select one of the following settings for the full- screen pen stroke: 3. Tap ok. Backlight turns on the backlight of your companion. Keyboard opens the onscreen keyboard for entering text characters. Graffiti help...

  • Page 162: Hotsync Buttons Preferences

    Page 154 setting preferences for your companion hotsync buttons preferences the buttons preferences screen also enables you to associate different applications with the hotsync button on the cradle and the hotsync button on the optional workpad c3 modem. Any changes that you make in the hotsync butt...

  • Page 163: Country Default

    Chapter 7 page 155 country default the country default sets date, time, week start day, and number conventions based on geographic regions where you might use your companion. For example, in the united kingdom, time often is expressed using a 24-hour clock. In the united states, time is expressed us...

  • Page 164: General Preferences

    Page 156 setting preferences for your companion general preferences the general preferences screen enables you to set the time, date, auto shutoff interval, and sounds for your companion. See chapter 1 for information on setting the time and date. Auto-off delay your companion has an automatic shuto...

  • Page 165: Beam Receive

    Chapter 7 page 157 system, alarm, and game sounds your companion uses a variety of sounds. The system, alarm, and game sound settings enable you to turn the sounds on or off, and to adjust the volume level. To set the system and alarm sounds: 1. Tap the system sound pick list and select the sound le...

  • Page 166: Modem Preferences

    Page 158 setting preferences for your companion modem preferences the modem preferences screen enables you to define the settings for a modem that is directly connected to your companion. These settings are for applications that activate and use the modem. To define the modem preferences: 1. Tap tou...

  • Page 167: Selecting A Service

    Chapter 7 page 159 network preferences and tcp/ip software the network preferences settings enable you to use the tcp/ip software that is included in the companion operating system. You can use the tcp/ip software to connect with internet service providers (isps) or dial-in (remote access) servers. ...

  • Page 168: Entering A User Name

    Page 160 setting preferences for your companion to select a service: 1. Tap the service pick list. 2. Tap the predefined service template you want to use. Entering a user name the user name setting identifies the name you use when you log into your internet service provider or your dial-in server. A...

  • Page 169: Entering A Password

    Chapter 7 page 161 entering a password the password box identifies the password you use to log into your server or isp. Your entry in this field determines whether your companion prompts you to enter a password each time you log into your network: ■ if you do not enter a password, your companion dis...

  • Page 170: Adding Telephone Settings

    Page 162 setting preferences for your companion adding telephone settings when you select the phone field, your companion opens a dialog box in which you define the telephone number you use to connect with your isp or dial-in server. In addition, you can also define a prefix, disable call waiting, a...

  • Page 171

    Chapter 7 page 163 to enter a prefix: 1. Tap the dial prefix check box to select it. 2. Enter the prefix. 3. Tap ok. Disabling call waiting call waiting can cause your session to terminate if you receive a call while you are connected. If your telephone has call waiting, you need to disable this fea...

  • Page 172

    Page 164 setting preferences for your companion using a calling card the use calling card field enables you to use your calling card when dialing your isp or intranet server. Keep in mind that there is usually a delay before you enter your calling card number. When you define your calling card numbe...

  • Page 173: Connecting To Your Service

    Chapter 7 page 165 connecting to your service after you set your modem and network preferences, establishing a connection to your internet service provider (isp) or your company’s network (dial-in server) is easy. Note: if you are connecting to an isp, you need a third-party application, such as a w...

  • Page 174

    Page 166 setting preferences for your companion adding detailed information to a service template if you are using one of the predefined service templates, you probably only need to enter your user name and telephone number. If you are creating a new service template, you may need to provide additio...

  • Page 175

    Chapter 7 page 167 2. Tap ok. Defining primary and secondary dns the domain naming system (dns) is a mechanism in the internet for translating the names of host computers into ip addresses. When you enter a dns number (or ip address), you are identifying a specific server that handles the translatio...

  • Page 176

    Page 168 setting preferences for your companion ip address everyone who logs on to the internet needs to have a unique identifier (an ip address), whether permanent or temporary. Some networks dynamically assign a temporary ip address when clients log in. The ip address field lets you identify wheth...

  • Page 177: Creating A Login Script

    Chapter 7 page 169 creating a login script a login script is a series of commands, similar to an autoexec.Bat file, that automates logging into your isp. You can create login script files by selecting commands from the command pick list in the login script dialog. Some commands from the command pick...

  • Page 178

    Page 170 setting preferences for your companion 4. Repeat steps 2 and 3 until the login script is complete. 5. Tap ok. Deleting a service template there is only one way to delete a service template: use the delete command from the service menu. To delete a service template: 1. Tap the service pick l...

  • Page 179: Tcp/ip Troubleshooting

    Chapter 7 page 171 network preferences menu commands the network preferences screen includes menu commands to make it fast and easy to create and edit service templates. Tcp/ip application menus are show here for your reference. See “using menus” in chapter 1 for more information about choosing menu...

  • Page 180

    Page 172 setting preferences for your companion to view the network log: 1. Tap options, and then tap view log. 2. Tap the up and down arrows of the scroll bar to see the entire network log. 3. Tap done. Adding a dns number if your isp or dial-in server requires a dns number and you did not enter th...

  • Page 181: Owner Preferences

    Chapter 7 page 173 owner preferences the owner preferences screen enables you to record a name, company name, phone number, or any other information that you want to associate with your companion. If you use the security application to turn off and lock your companion with a password, information th...

  • Page 182: Shortcuts Preferences

    Page 174 setting preferences for your companion shortcuts preferences the shortcuts preferences screen enables you to define abbreviations for entering text with graffiti strokes. This section describes how to create, edit, and delete a shortcut. See chapter 2 for more information on the use of shor...

  • Page 183: Editing A Shortcut

    Chapter 7 page 175 editing a shortcut after you create a shortcut, you can modify it at any time. To edit a shortcut: 1. Tap the shortcut you want to edit. 2. Tap edit. 3. Make the changes you want and tap ok. Deleting a shortcut if you no longer need a shortcut, you can delete it from the list of s...

  • Page 184

    Page 176 setting preferences for your companion.

  • Page 185: Appendix A

    Appendix a page 177 appendix a maintaining your companion this chapter provides information on the following: ■ proper care of your companion ■ prolonging battery life ■ resetting your companion caring for your companion your companion is designed to be rugged and reliable and to provide years of tr...

  • Page 186: Battery Considerations

    Page 178 maintaining your companion battery considerations please note the following considerations for the battery in your companion: ■ under normal conditions, your companion battery should remain charged by placing it in the cradle for just a few minutes each day. You can conserve battery life by...

  • Page 187: Resetting Your Companion

    Appendix a page 179 resetting your companion under normal circumstances, you will not have to use the reset button. On rare occasions, however, your companion may no longer respond to buttons or the screen. In this case, you need to perform a reset to get your companion running again. Performing a s...

  • Page 188: Performing A Hard Reset

    Page 180 maintaining your companion performing a hard reset with a hard reset, all records and entries stored in your companion are erased. Never perform a hard reset unless a soft reset does not solve your problem. Note: you can restore any data previously synchronized with your computer during the...

  • Page 189

    Appendix a page 181 3. Select the appropriate user name from the list. 4. Select an application in the conduit list. 5. Click change. 6. Select desktop overwrites handheld. Note: changing the hotsync setting from the default affects only the next hotsync operation. Thereafter, the hotsync actions re...

  • Page 190

    Page 182 maintaining your companion.

  • Page 191: Appendix B

    Appendix b page 183 appendix b frequently asked questions if you encounter a problem with your workpad c3 companion, do not call technical support until you have reviewed the following list of frequently asked questions, and you have also reviewed the following: ■ the readme file and helpnotes locat...

  • Page 192: Operating Problems

    Page 184 frequently asked questions operating problems problem solution my companion will not turn on. Try each of these in turn: ■ press the contrast control button and adjust the contrast. ■ recharge the unit. If your companion still does not operate, try a soft reset. See “resetting your companio...

  • Page 193: Tapping and Writing Problems

    Appendix b page 185 tapping and writing problems problem solution when i tap the buttons or screen icons, my companion activates the wrong feature. Calibrate the screen. See “digitizer preferences” in chapter 7. When i tap the menu icon , nothing happens. Not all applications or screens have menus. ...

  • Page 194: Application Problems

    Page 186 frequently asked questions application problems problem solution i tapped the today button, but it does not show the correct date. Your companion is not set to the current date. Make sure the set date box in the general preferences screen displays the current date. See “general preferences”...

  • Page 195: Hotsync Problems

    Appendix b page 187 hotsync problems problem solution i cannot do a hotsync operation; what should i check to make sure i am doing it correctly? ■ check the windows system tray to make sure the hotsync manager is running. If it is not, open palm desktop for ibm workpad. ■ click the hotsync manager, ...

  • Page 196

    Page 188 frequently asked questions i tried to do a local hotsync operation, but it did not complete successfully. Try each of these in turn: ■ make sure hotsync manager is running. If hotsync manager is running, exit and restart it. ■ make sure you selected local from the hotsync manager menu or th...

  • Page 197

    Appendix b page 189 i tried to do a modem hotsync operation, but it did not complete successfully. Check the following on your computer: ■ make sure your computer is turned on and that it does not shut down automatically as part of an energy- saving feature. ■ make sure the modem connected to your c...

  • Page 198

    Page 190 frequently asked questions i tried to do a modem hotsync operation, but it did not complete successfully. (continued) check the following on your companion: ■ confirm that the telephone cable is securely attached to your modem. ■ make sure the dialing instruction dials the correct phone num...

  • Page 199: Beaming Problems

    Appendix b page 191 beaming problems problem solution i cannot beam data to another workpad pc companion. ■ confirm that your workpad companion and the other workpad companion are between ten centimeters (approximately 4") and one meter (approximately 39") apart, and that the path between the two de...

  • Page 200: Recharging Problems

    Page 192 frequently asked questions recharging problems problem solution when i place my workpad companion in the cradle, the cradle light does not go on. ■ confirm that your companion is well seated in the cradle. ■ confirm that your recharger cable is properly connected to the back of the cradle’s...

  • Page 201: Password Problems

    Appendix b page 193 password problems problem solution i forgot the password, and my companion is not locked. You can use security to delete the password. If you do this, your companion deletes all entries marked as private. You can, however, perform a hotsync operation before you delete the passwor...

  • Page 202: Hardware Warranty Summary

    Page 194 frequently asked questions getting help, service, and information if you need help, service, technical assistance, or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. See the ibm workpad home page at: http://www.Pc.Ibm....

  • Page 203

    Appendix b page 195 to find version and memory information: 1. Tap the applications icon . 2. Tap the menu icon . 3. Tap app, and then tap info. Note: thousands of third-party add-on applications have been written for the palm computing platform. Unfortunately, we are not able to support such a larg...

  • Page 204

    Page 196 frequently asked questions country name phone number language hours days asia pacific australia 131-426 english 7:00 am -6:00 pm monday - friday new zealand 0800-472-435 english 9:00 am -5:00 pm monday - friday japan 0120-141-666 japanese 10:00 am -6:00 pm 7 days/week canada canada 800-565-...

  • Page 205

    Appendix b page 197 ecuador (2) 565-130 spanish 8:30 am -6:00 pm monday - friday el salvador 503-298-5011 spanish 8:00 am -12:00 pm 1:30 pm -5:30 pm monday - friday guatemala 502-331-5859 spanish 8:00 am -5:00 pm monday - friday honduras 504-332-2319 spanish 8:00 am -5:00 pm monday - friday mexico 3...

  • Page 206

    Page 198 frequently asked questions.

  • Page 207: Appendix C

    Appendix c page 199 appendix c creating a custom expense report this section explains how to modify existing expense application templates and how to create your own custom expense report templates for use with the expense application. Note: this section assumes that you are familiar with microsoft ...

  • Page 208

    Page 200 creating a custom expense report customizing existing sample templates four sample expense report templates come with palm desktop for ibm workpad. These templates are stored in the template folder (which is in the same folder as the palm desktop for ibm workpad application). If the layout ...

  • Page 209: Labels

    Appendix c page 201 4. From the file menu, choose save as. 5. Click the save as type drop-down list and choose template (*.Xlt). 6. Navigate to the template folder (in the palm desktop for ibm workpad directory). Note: if you do not need to change the maptable.Xls file, save the template file with i...

  • Page 210: Sections

    Page 202 creating a custom expense report sections a section is an area of the report that has common formatting. It is common for an expense report to have more than one section. For example, the following sample expense report named sample3.Xlt contains several sections. Because your expense data ...

  • Page 211

    Appendix c page 203 analyzing your custom expense report if you already have a custom excel expense report, you can use it with a modified mapping table. However, before you can create a maptable.Xls file that corresponds to your custom expense report, you must first analyze the characteristics of y...

  • Page 212

    Page 204 creating a custom expense report programming the mapping table once you have analyzed the components of your custom expense report, you can program the mapping table to fill the report with data from the companion. To program a new custom mapping table: 1. Open a copy of the maptable.Xls fi...

  • Page 213

    Appendix c page 205 5. Scroll down to a blank area of the maptable.Xls file (below the rows used for sample4.Xlt), and click on a row number to select a blank row. 6. From the edit menu, choose paste. A copy of the rows you selected in step 3 is pasted into the maptable.Xls file. 7. Name the table. ...

  • Page 214

    Page 206 creating a custom expense report 10. Define the dimensions of the section. The dimensions of the section appear in the green columns (10–13). 11. Define the dates and intervals. The dates and intervals between dates appears in the light blue columns (14–17). In the date cell, enter the row ...

  • Page 215

    Appendix c page 207 12. Define whether the section is in list format. This setting appears in the light purple columns (18–19). If the section will present the data in a list format, enter the word “yes”. Otherwise, enter the word “no”. The following diagram shows data presented in a list format: on...

  • Page 216: Expense File Details

    Page 208 creating a custom expense report 16. Repeat steps 9 through 15 for each section that you have defined for your custom expense report. 17. Map expense report options dialog (magenta section). The expense report options dialog has five fields where you can fill in data for the header on your ...

  • Page 217: Appendix D

    Appendix d page 209 appendix d non-ascii characters for login scripts the following information enables you to create custom login scripts that require non-ascii characters. It is provided for advanced users who understand the use and requirements of such characters in a custom login script. Use of ...

  • Page 218: Literal Characters

    Page 210 non-ascii characters for login scripts literal characters the backslash ( \ ) character defines that the next character is transmitted as a literal character, and is not subject to any special processing ordinarily associated with that character. Examples: \^ includes a caret as part of the...

  • Page 219: Warranty and

    Page 211 warranty and other product information product warranties the following product warranties are included in this handbook. ■ ibm u.K. Statement of warranty ■ ibm u. S., canada, and puerto rico statement of limited warranty additional translations of the product warranties are included on the...

  • Page 220: Part 1 - General Terms

    Page 212 ibm u.K. Statement of warranty part 1 - general terms this statement of warranty includes part 1 - general terms and part 2 - country- unique terms. The terms of part 2 may replace or modify those of part 1. The warran- ties provided by ibm in this statement of warranty apply only to machin...

  • Page 221

    Page 213 these warranties are your exclusive warranties and replace all other warranties or conditions, express or implied, includ- ing, but not limited to, the implied warranties or conditions of merchantability and fitness for a particular purpose. These warranties give you specific legal rights a...

  • Page 222

    Page 214 2. Obtain authorisation from the owner to have ibm or your reseller service a machine that you do not own; and 3. Where applicable, before service is provided a. Follow the problem determination, problem analysis, and service request procedures that ibm or your reseller provides, b. Secure ...

  • Page 223

    Page 215 ibm u.K. Statement of warranty part 2 - country-unique terms asia pacific australia: the ibm warranty for machines: the following paragraph is added to this section: the warranties specified in this section are in addition to any rights you may have under the trade practices act 1974 or oth...

  • Page 224

    Page 216 europe, middle east, africa (emea) the following terms apply to all emea countries. The terms of this statement of warranty apply to machines purchased from an ibm re- seller. If you purchased this machine from ibm, the terms and conditions of the appli- cable ibm agreement prevail over thi...

  • Page 225

    Page 217 in case ibm or your reseller are unable to repair an ibm machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired ma- chine or ask for a cancellation of the respective agreement for such machine and get your money refunded. Extent of...

  • Page 226

    Page 218 the following replaces the second paragraph of this section: unless otherwise provided by mandatory law, ibm and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if ibm or your reseller is informed of their possibility. South africa,...

  • Page 227: Of Limited Warranty

    Page 219 ibm u.S., canada, and puerto rico statement of limited warranty part 1 - general terms this statement of limited warranty includes part 1 - general terms and part 2 - coun- try-unique terms. The terms of part 2 may replace or modify those of part 1. The warranties provided by ibm in this st...

  • Page 228

    Page 220 these warranties are your exclusive warranties and replace all other warranties or conditions, express or implied, includ- ing, but not limited to, the implied warranties or conditions of merchantability and fitness for a particular purpose. These warranties give you specific legal rights a...

  • Page 229

    Page 221 2. Obtain authorization from the owner to have ibm or your reseller service a machine that you do not own; and 3. Where applicable, before service is provided a. Follow the problem determination, problem analysis, and service request pro- cedures that ibm or your reseller provides, b. Secur...

  • Page 230

    Page 222 ibm u.S. Statement of limited warranty part 2 - country-unique terms asia pacific australia: the ibm warranty for machines: the following paragraph is added to this section: the warranties specified in this section are in addition to any rights you may have un- der the trade practices act19...

  • Page 231

    Page 223 europe, middle east, africa (emea) the following terms apply to all emea countries. The terms of this statement of warranty apply to machines purchased from an ibm re- seller. If you purchased this machine from ibm, the terms and conditions of the appli- cable ibm agreement prevail over thi...

  • Page 232

    Page 224 in case ibm or your reseller are unable to repair an ibm machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired ma- chine or ask for a cancellation of the respective agreement for such machine and get your money refunded. Extent of...

  • Page 233

    Page 225 the following replaces the second paragraph of this section: unless otherwise provided by mandatory law, ibm and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if ibm or your reseller is informed of their possibility. South africa,...

  • Page 234: Notices

    Page 226 notices references in this publication to ibm products, programs, or services do not imply that ibm intends to make these available in all countries in which ibm operates. Any refer- ence to an ibm product, program, or service is not intended to state or imply that only that ibm product, pr...

  • Page 235: Trademarks

    Page 227 trademarks the following terms are trademarks or service marks of the ibm corporation in the united states and other countries: ibm workpad helpcenter other company, product, and service names may be trademarks or service marks of oth- ers. Electronic emissions notices federal communication...

  • Page 236: Canadian Ices-003 Statement

    Page 228 responsible party: palm computing, inc., a subsidiary of 3com corporation 5400 bayfront plaza po box 58007 santa clara, ca 95052-8007 united states of america telephone: 408-326-5000 canadian ices-003 statement this class b digital apparatus meets all of the requirements of the canadian int...

  • Page 237: Ul/csa Statement

    Page 229 ul/csa statement for your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a prop- erly grounded outlet. Power cords used in the united states and canada are listed by underwriter’s ...

  • Page 238

    Page 230

  • Page 239: Index

    Index page 231 index a aba (address book archive file) 36 ac adapter for recharging battery 10 accented characters graffiti writing 32 onscreen keyboard 35 add-on applications 42–45 address book *if found call* entry 87 adding custom fields 90 archive files (.Aba) 36 business card for beaming 135 ca...

  • Page 240

    Page 232 index c calculator buttons explained 99 memory 99 opening 54 overview 53 recent calculations 53, 99 calibration 14, 154, 185 call waiting, disabling 144, 163 calling card, using in phone settings 144, 164 capital letters (graffiti writing) 29 caring for the companion 177 categories applicat...

  • Page 241

    Index page 233 d data entry. See entering data date book adding address book data to records 66–67 alarm 77 archive files (.Dba) 36 changing event time 77 changing event to untimed 76 conduit for synchronizing 140 conflicting events 81 continuous events 78–79 creating records 55, 73–77 day view 79 d...

  • Page 242

    Page 234 index entering data 19–22 importing from other applications 36–37 problems with 185 using graffiti writing 25–34 using the computer keyboard 35 using the onscreen keyboard 35 entries. See address book eudora 112 events. See date book excel, transferring expense data to 106–109 exchange 112 ...

  • Page 243

    Index page 235 help graffiti 57 online tips 19 hiding records 69 high priority e-mail filter 132 hotsync buttons preferences 154 conduits for synchronizing applications 140–141, 181 customizing 140 defined 58 first-time operation 59–60, 148–150 for managing desktop e-mail 113–114 hotsync manager 59 ...

  • Page 244

    Page 236 index m mail address lookup 118–119 attachments 129 bcc (blind carbon copy) 119, 120 changing setup 114 closing 115 confirm delivery 119, 122 confirm read 119, 122 creating 115–117 deleting e-mail 125 desktop configuration 112–114 draft e-mail 123 editing unsent e-mail 122 filing e-mail 124...

  • Page 245

    Index page 237 phone settings 162 preferences 159–172 primary dns 167 secondary dns 167 selecting service 159 tcp/ip 159 user name 160 network hotsync operation 146 notes, attaching to records 71 numbers decimal point and thousands separator 155 graffiti writing 29 onscreen keyboard 16, 20, 35 o 1-2...

  • Page 246

    Page 238 index purging deleted e-mail 126 records 58 see also deleting q quattro pro, for expense reports 208 r range of times in day view 85 reading e-mail on companion 114 receipts, recording in expense 102 receiving data. See beaming information recharging the battery 10, 156 records address book...

  • Page 247

    Index page 239 serial connector 9 serial port 9, 139, 142 service templates 165, 170 service, selecting for network 159 settings. See preferences shortcuts backing up 140 managing 174–175 menu commands 18 predefined 34 using 33 showing dates in mail list 127 side channels for stylus and front cover ...

  • Page 248

    Page 240 index truncating e-mail 133 turning off companion automatically 156 pen stroke for 153 problems with 184 turning on companion application buttons 5 displaying owner’s name 173 power button 6 problems with 184 2000, year 226 u undoing actions 56 uninstalling desktop software 45 unresponsive ...