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Intergraph InterRAID-12 Hardware User's Manual

Summary of InterRAID-12

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    Interraid hardware user’s guide january 1997 dha018210

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    Warranties and liabilities the information and the software discussed in this document are subject to change without notice and should not be considered commitments by intergraph corporation. Intergraph corporation assumes no responsibility for any errors in this document. The software discussed in ...

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    Fcc compliance this equipment has been tested and found to comply with the limits for a class a digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Th...

  • Page 5: Contents

    V contents preface............................................................................................................................... Xi about this document ......................................................................................................... Xi document conventions ....

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    Vi expanding the system ........................................................................................................18 unpacking ............................................................................................................18 placing cabinets ..................................

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    Vii error conditions ................................................................................................................ 70 installation aborted errors ................................................................................... 70 nvram/flash configuration mismatch errors .........

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    Viii view log............................................................................................................118 diagnostics .........................................................................................................118 enclosure management ....................................

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    Ix raid scsi bus.................................................................................................. 146 components..................................................................................................................... 146 i960 risc processor.................................

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    X c led status codes and resource failures................................................................161 interraid leds ..............................................................................................................161 power on led....................................................

  • Page 11: Preface

    Xi preface the interraid hardware user’s guide provides user and technical information about the interraid-6, interraid-8, and interraid-12 disk array cabinet. It provides instructions for installing and expanding the disk array cabinets for use with intergraph’s servers. This guide provides hardwar...

  • Page 12: Document Conventions

    Xii u chapter 10, “configuring the disk array for performance,” discusses the various raid hard disk drive configurations and their effects on performance. U appendix a, “specifications,” includes product specifications. U appendix b, “troubleshooting,” includes troubleshooting guidelines for the di...

  • Page 13: Getting Telephone Support

    Xiii getting documentation and training you can purchase additional product documentation from intergraph. U in the united states, contact your sales account representative, call the intergraph order desk at 1-800-543-1054, or send a fax to 1-800-548-3318 to place an order. If you call or fax the or...

  • Page 14: Using The Intergraph Faxlink

    Xiv using the intergraph bulletin board service available 24 hours a day, 7 days a week, the intergraph bulletin board service (ibbs) is an electronic forum for intergraph customers to exchange information with intergraph’s technical and marketing staff, and with other intergraph customers. You can ...

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    Xv finding intergraph on the internet you can find intergraph on the internet in the following ways: u if you have a world wide web browser, connect to intergraph online, intergraph’s world wideweb server, at http://www.Intergraph.Com. From the home page, follow the links to customer services for in...

  • Page 16: 1 Getting Started

    1 1 getting started the interraid-6, interraid-8, and interraid-12 disk array cabinets are easy to set up and connect to an intergraph desktop or deskside system. This document assumes the system base unit is already set up. Note to unpack and connect the rack-mount interraid-8 cabinet, refer to the...

  • Page 17: Selecting A Location

    2 retain all packaging materials. Equipment returned for repair must be in the original packaging to obtain warranty service, if provided under your contract agreement. Note if any of the listed parts ar e missing or damaged, call the intergraph customer response center at 1-800-633-7248. Identifyin...

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    3 raid controller board the raid controller board incorporates a 32-bit risc processor to control all functions including scsi bus transfers, raid processing, configuration, data striping, error recovery, and drive building. Smart cabinet monitoring the cabinet uses an intelligent interface (micropr...

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    4 the following tables list current interraid cabinets, systems, controllers, and applicable software. Interraid-6 intergraph system controller/software cabinet software single-channel tower dtp server (td-40) interserve 21 interserve 32 td-30, td-40 tdz-600, tdz-610 dac960xx with daccf, dacadm, and...

  • Page 20: Identifying System Pci Slots

    5 intergraph does not recommend striping a 2-pack or logical drive across smart cabinets and saf-te cabinets. For more information on striping, refer to the appropriate chapter in this guide for the installed controller and the applicable software utility. Dac960xx with daccf, dacadm, and dacmon uti...

  • Page 21: Connecting The Cabinet

    6 determining the raid controller you can determine which raid controller is installed in your system by viewing the bios banner during the boot process. Chapters 5 and 6 provide examples of the bios banner for the appropriate raid controller. Refer to chapter 5 for either a dac960p or dac960pd cont...

  • Page 22: 2 Setting Up and Expanding

    7 2 setting up and expanding interraid-6 to set up the interraid-6 disk array with a system base unit, you will perform the following tasks: u connect the interraid-6 cabinet to the system base unit. U expand the system (if installing additional disk arrays). U install the raid disk drives. U power ...

  • Page 23: Expanding The System

    8 connecting remaining cabinets and cables to connect the remaining cabinets and cables: 1. Choose the proper power cord for the cabinet. Refer to the power supply cord selection instruction sheet included in the accessory pack. 2. Connect the power cord to the interraid-6 cabinet. Lift the power co...

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    9 u dtp server u td-xx (desktop and deskside) the following describes unpacking, setting up, and connecting the interraid-6 expansion solution to your system. Unpacking carefully unpack the interraid-6 expansion solution equipment, and verify that you have the following items: u interraid-6 cabinet ...

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    10 to set up the host for use with interraid-6: 1. If your expansion solution came with a raid controller board, install it into the appropriate pci slot in the system’s base unit. Refer to chapter 1, “getting started,” for pci slot designations. Refer to your system’s documentation for instructions...

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    11 2. Remove the raid disk drives from the carton labeled, “this box contains disk drives loaded with operating system software....” for td-xx desktop and deskside systems, the first three drives (id 0, 1, 2) contain the operating system. For the dtp server systems, all six disk drives contain the o...

  • Page 27

    12 5. If necessary, fill in the label information for each raid disk drive. Refer to the drive labeling instruction sheet. The disk drive label has blank spaces for you to apply the appropriate numbers to indicate the raid controller board number (adp x), channel number (chn y), and scsi id number (...

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    13 u always power off the system base unit before powering off the interraid-6 cabinet. If you power off the cabinet first, the raid controller board will read the drives as dead the next time you power on the system. Refer to chapter 5 “using dac interraid utilities,” or chapter 6 “using megaraid b...

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    14 5. If necessary, configure the raid controller board to your preferences. Refer to chapter 5 “using dac interraid utilities,” or chapter 6 “using megaraid bios” and chapter 7, “using power console.” 6. Use disk administrator in windows nt to partition and format the disk space not used by the ope...

  • Page 30: 3 Setting Up and Expanding

    15 3 setting up and expanding interraid-8 to set up the interraid-8 disk array with a system base unit, you will perform the following tasks: u connect the interraid-8 cabinet to the system base unit. U expand the system (if installing additional disk arrays). U install the raid disk drives. U power...

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    16 2. Connect the other end of the raid scsi cable to the channel 0 port on the raid controller board in the system base unit. Dual-channel to connect the dual-channel interraid-8 cabinet: 1. Connect a raid scsi cable to the channel 0 port on the raid controller in the base unit, and to the channel ...

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    17 connecting remaining cabinets and cables to connect the remaining cabinets and cables: 1. Choose the proper power cord for the cabinet. Refer to the power supply cord selection instruction sheet included in the accessory pack. 2. Connect the power cord to the interraid-8 cabinet. 3. Connect the o...

  • Page 33: Expanding The System

    18 for interserve 650, 660 systems, use the following table as a guide to install any secondary raid controller boards. Number of raid controllers primary secondary secondary secondary one pci slot 7 - - - two pci slot 7 pci slot 6 - - three pci slot 7 pci slot 6 pci slot 5 - four pci slot 7 pci slo...

  • Page 34

    19 caution do not remove the raid disk drives from the antistatic bags until you are ready to install the drives in the cabinet. Do not handle the raid disk drives unless you connect an antistatic wrist strap to your wrist and to a bare metal surface on the cabinet. Retain all packaging materials. Y...

  • Page 35

    20 setting up host the following provides instructions for installing the internal expansion cable in the host to use channel 2 of the secondary raid controller board. To set up host for use with interraid-8: 1. Connect the internal expansion cable to the channel 2 connector of the secondary raid co...

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    21 4. Remove the blanking plate from an available isa i/o slot. 5. Install the raid connector bracket of the internal expansion cable into the isa i/o slot. 6. Replace the isa i/o lock bracket. 7. For each additional internal expansion you want to add, refer to chapter 1, “getting started,” for pci ...

  • Page 37

    22 adding a third expansion is not shown, but is discussed later. Notes 1. Installing the “a” expansion with a secondary raid controller board in pci slot 2 supports three new disk arrays. Two arrays connect to the raid controller and one array connects to the raid connector in the isa i/o slot. 2. ...

  • Page 38

    23 installing the raid disk drives the interraid-8 cabinet contains up to eight 1.0-inch or 1.6-inch high, 3.5-inch form factor raid disk drives. Supported capacities include 2 gb, 4 gb, 9 gb, and higher as the disk drives become available. Contact an intergraph sales representative for drive availa...

  • Page 39

    24 4. Install the remaining raid disk drives without labels into the primary cabinet. You can install them in any order as long as the slots are filled sequentially upward (for example, do not install drives in slots 5 and 7, leaving slot 6 empty). 5. If necessary, fill in the label information for ...

  • Page 40

    25 in a dual-channel interraid-8 cabinet, the lower four raid disk drives connect to channel 0; the upper four raid disk drives connect to channel 1. Use the following table to label the drives: disk drive label interraid-8 slots adp x chn 1 id 4 slot 8 (top, if deskside; left-hand, if rack-mount) a...

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    26 u the raid controller board has two types of write caching: write-back and write- through. Write-through caching reduces the risk of data loss in the event of a power failure. Write-back caching improves performance, but the drawback is potential data loss if power fails. Intergraph recommends co...

  • Page 42: 4 Setting Up and Expanding

    27 4 setting up and expanding interraid-12 to set up the interraid-12 disk array with a system base unit, you will perform the following tasks: u connect the interraid-12 cabinet to the system base unit. U expand the system (if installing additional disk arrays). U install the raid disk drives. U po...

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    28 2. Connect a raid scsi cable to the channel 1 port on the raid controller board in the base unit, and to the channel 1 port on the interraid-12 cabinet. Connecting remaining cabinets and cables to connect the remaining cabinets and cables: 1. Choose the proper power cord for the cabinet. Refer to...

  • Page 44: Expanding The System

    29 expanding the system this section provides instructions to expand your interserve 6x system or interserve 6xx system with additional interraid-12 disk arrays. The following describes unpacking, placing cabinets, setting up, and connecting the interraid-12 expansion solution to your system. Unpack...

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    30 to stack the cabinets: 1. If existing interraid cabinets are not already stacked, remove the raid disk drives from them and place the drives on an antistatic surface. Caution keep track of the drive locations. You must install the drives in the same cabinets and slots from which you remove them. ...

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    31 − on interserve 6xx systems, the primary raid controller is installed in pci slot 3. Install additional (secondary) controllers in pci slots 2, 1, and 6 (in that order). If pci slot 6 is not available, use pci slot 5. − for intergraph deskside systems with internal raid, the internal raid subsyst...

  • Page 47

    32 3. Install the boot disk drives in the primary interraid-12 cabinet. To insert a drive, extend the drive latching clips and slide the drive into the slot. Push between the latching clips until the drive connects. Close the drive latching clips until they snap into place, locking the drive into th...

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    33 use the following table to label the drives: disk drive label interraid-12 slots adp x chn 1 id 6 slot 12 (top) adp x chn 1 id 5 slot 11 adp x chn 1 id 4 slot 10 adp x chn 1 id 2 slot 9 adp x chn 1 id 1 slot 8 adp x chn 1 id 0 slot 7 adp x chn 0 id 6 slot 6 adp x chn 0 id 5 slot 5 adp x chn 0 id ...

  • Page 49

    34 important software notices u you must complete the windows nt server installation before using the system. U the raid controller board has two types of write caching: write-back and write- through. Write-through caching reduces the risk of data loss in the event of a power failure. Write-back cac...

  • Page 50: Updating The Dac960 Driver

    35 5 using dac interraid utilities this chapter pertains only to systems containing either the dac960p or dac960pd controller. If your system contains the megaraid controller, refer to chapter 6. Note chapter 1 describes how to determine which raid controller shipped with your system. This chapter d...

  • Page 51: Dacadm and Dacmon Utilities

    36 8. Insert the diskette containing dac960 nt driver into the floppy disk drive, and select ok. The select oem option dialog displays with the dac960 adapter highlighted. 9. Select ok. Setup displays the select scsi adapter option dialog. 10. Select install. Setup displays a message that the driver...

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    37 the following windows nt 3.5x and 4.00 drivers and utilities are provided in the dac960 disk array driver and utilities: dac960nt.Sys main dac960 driver file for windows nt dacadm.Exe raid controller board administration utility dacmon.Exe utility for monitoring the raid controller board to insta...

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    38 before running dacadm under windows nt 4.00, create an icon in the program group. To create an icon, and start dacadm using windows nt 4.00: 1. Select start => settings => taskbar 2. Click start menu programs. 3. Click add. 4. In the command line box, type c:\winnt40\system32\dacadm.Exe. 5. Click...

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    39 commands are executed only on the selected board. If a raid controller board is not found, the message “not installed” appears in the box. Drive information use this option to provide information about the disk drives connected to the selected raid controller board in a system. The horizontal bar...

  • Page 55: Raid Bios Setup

    40 dacmon overview the dacmon utility monitors the activities of the raid controller board in the system and records the activities in the event viewer. Dacmon will fail to run if the raid controller board is not present. Dacmon displays the status of the raid controller board, the disk drives, and ...

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    41 startup sequence during power up, the raid controller board’s bios displays a sign-on message with its version number and date. The sign-on message looks similar to the following: dac960p(d) bios version x.Xx-- thereafter, the bios tries to locate the raid disk array controller. Once located, the...

  • Page 57: Overview Of Daccf

    42 adapter cannot recover from mirror race! Some system drives are inconsistent! If the firmware fails to respond to the bios inquiry within two minutes, the following message displays: dac960 not responding--no drives installed. The bios then inquires for the firmware version and other information,...

  • Page 58: Starting Daccf

    43 the following table defines the terms you will see while running daccf and configuring drives. Rdy disk drive ready for configuration cdr cd-rom drive tap tape drive unf unformatted drive pak configured packs drvs number of drives in a pack size size of the packs (in megabytes) onl drive online (...

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    44 mylex disk array controller-configuration utility version x.Xx x/xx/xx initializing tables, please wait... Inquiring the devices connected to the adapter channel # x target id x the daccf main menu displays if there is only one board installed, as described in the “main menu” section. If you have...

  • Page 60: Main Menu

    45 for dtp server and td-xx deskside systems, the following table identifies the scan order of the pci slots containing the primary and secondary raid controller boards (dac960). Daccf dac960 selection menu raid controller board system pci slot scan order - - slot 4 1 dac960 #1 primary slot 3 2 dac9...

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    46 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx main menu 01. Automatic configuration 02. New configuration 03. View/update configuration 04. Rebuild 05. Initialize system drive 06. Consistency check 07. Tools 08. Select...

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    47 2. Select yes in the confirmation window to proceed. Select no to return to the main menu. After selecting yes, the raid controller examines the total capacity of each drive connected to the controller. If all the drives are the same, this message displays: do you want to have write caching enabl...

  • Page 63

    48 7. To partition the disk drive space, reboot the system into windows nt and run disk administrator. 02. New configuration use the new configuration option in the daccf main menu to configure the drives in the disk array for the first time, or to establish a new configuration. This option overwrit...

  • Page 64

    49 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx pack definition 1. Create pack 2. Cancel pack 3. Arrange pack 4. Device information pak drvs size (mb) tgt channel number id 0 1 0 rdy 1 rdy 2 rdy 3 5 rdy 4 rdy 6 rdy cdr t...

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    50 4. When you have included all of the desired disk drives for this pack, press esc to return to the pack definition menu. The drives in the pack are labeled online (onl), and identified by the pack label and stripe order. For example, a-0 stands for pack a, drive 0; b-3 stands for pack b, drive 3....

  • Page 66

    51 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx pack definition 1. Create pack 2. Cancel pack 3. Arrange pack 4. Device information pak drvs size (mb) a 4 4052 b 2 2026 tgt channel number id 0 1 0 a-0 onl 1 a-1 onl 2 a-2...

  • Page 67

    52 define system drive define system drive of the new configuration menu allows you to create one or more system drives, and change the write policy for the selected system drive. You can define a maximum of eight (8) system drives per dac960 raid controller. When you select define system drive, a d...

  • Page 68

    53 dac960 system drive size limit if your system has interraid disk arrays that use a dac960p or dac960pd raid controller board with version 2.X (or previous) firmware, be aware of the following limitations: u you cannot create a system (logical) drive larger than 32,768 mb. U you can create a pack ...

  • Page 69

    54 the following table briefly describes the supported raid levels. Raid level description 0 data is striped across several physical drives, yielding higher performance than is possible with individual drives. This level does not provide redundancy. 1 drives are paired and mirrored. All data is 100 ...

  • Page 70

    55 4. Select yes to create the system drive as defined. The system drive information displays in the sys drv column. Write-through caching reduces the risk of data loss in the event of a power failure. Write-back caching improves performance, but the drawback is potential data loss if power fails. I...

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    56 03. View/update configuration use the view/update configuration option in the daccf main menu to view, edit, or update an existing configuration, add more disk drives, or use existing standby drives as normal drives. You can change the write policy of any system disk drive at any time by selectin...

  • Page 72

    57 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx pack definition 1. Create pack 2. Cancel pack 3. Arrange pack 4. Device information pak drvs size (mb) a 3 3039 tgt channel number id 0 1 0 a-0 onl 1 a-1 onl 2 a-2 onl 3 5 ...

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    58 pak/drvs size (mb) pak/drvs size(mb) a/3 3039 sys drv size (mb) raid write mode 0 2026 1 write thru use cursor keys for selection, hit to select, to previous menu system drive definition 1. Create system drive 2. Toggle write policy mylex disk array controller-configuration utility version x.Xx x...

  • Page 74

    59 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx tgt channel number id 0 1 select a drive using cursor keys, hit to rebuild, to quit rebuild 0 a-0 onl 1 a-1 onl 2 a-2 onl 3 4 a-3 ded 5 b-0 onl 6 b-1 onl cdr 2. Select the ...

  • Page 75

    60 simultaneous initialization of two or more drives can be done. Using cursor keys, move the required system drive box and hit to select. After selecting the required system drive(s), move to the ‘start’ box and hit to proceed with the initialization. !!Warning: initialization of the system drives ...

  • Page 76

    61 note restoring consistency could mean loss of data in the blocks that were found inconsistent. 4. After restoring consistency, select another drive to check, or exit to the daccf main menu. 07. Tools use the tools option in the daccf main menu to perform many useful operations on the raid system....

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    62 select view write back bbt for information about the bad blocks detected during write back operations. This information includes the location on the system drive where the disk error occurred, its block number, and the number of consecutive blocks where the disk errors occurred. Press any key to ...

  • Page 78

    63 4. Select yes. The following message displays: do you really want to format selected drives? 5. Select yes to start formatting. The following message displays: formatting all the selected drives. Please wait... Once complete, the disk drives return to their original states, except for the drives ...

  • Page 79

    64 3. Press the cursor keys to highlight a drive, and then press enter . A confirmation message displays: do you really want to kill the drive? 4. Select yes. The drive state changes to ded. 5. After selecting all the drives to be killed, press esc . Backup/restore conf use the backup/restore conf o...

  • Page 80

    65 caution the restored configuration file must match the hardware configuration. Daccf assumes the number of physical drives installed in the interraid cabinet is the same as the number of drives configured in the configuration file. 5. Select yes and then press enter . The following message displa...

  • Page 81

    66 6. To print a hardcopy, use the editor’s print command. 7. Remove the diskette from the floppy disk drive. 08. Select dac960 when you have multiple raid controller boards in the system, the select dac960 option in the daccf main menu allows you to select the raid controller that needs to be confi...

  • Page 82

    67 mylex disk array controller-configuration utility version x.Xx x/xx/xx 2 channel - 7 target dac960p #1 firmware version x.Xx choose this option to view or edit the controllers hardware features like battery backup. Use cursor keys for selection, hit to select, to exit edit/view parameters hardwar...

  • Page 83

    68 physical parameters when you select physical parameters, a menu similar to the following displays. The three physical parameters that can be set are default rebuild rate, the stripe size (k bytes), and controller read ahead. Use the arrow keys to select a parameter, and press enter to toggle the ...

  • Page 84

    69 scsi xfr parameters data transfer rate 10 mhz command tagging enabled scsi data bus width 16 bit note the default scsi xfr parameters are: data transfer rate = 10 mhz, command tagging = enabled, scsi data bus width = 16 bit. The data transfer rate option sets the default scsi negotiation rate for...

  • Page 85: Error Conditions

    70 10. Diagnostics the last option in the daccf main menu is for performing system level diagnostics on the selected raid controller. Diagnostics are reserved for intergraph field engineer use only. An engineer can access the diagnostics with an uppercase y as supported under daccf version 3.10. Not...

  • Page 86

    71 nvram/flash configuration mismatch errors if detecting a mismatch between the configurations saved in the nvram and flash eeprom, the following message displays: the nvram and flash configurations do not match. Proceeding further will allow selection between nvram and flash configurations. The ca...

  • Page 87: Common Daccf Procedures

    72 3. Wait at least 30 seconds; then, restart the interraid cabinet and restart the system with the daccf diskette in the floppy disk drive. 4. At the command prompt, key in daccf. 5. When the daccf main menu displays, select the tools option. 6. Select the backup/restore conf option, then select re...

  • Page 88

    73 8. Toggle the array encl mgmt i/f option to enable. 9. Press esc twice to save the automatic rebuild setting. 10. Select yes to save the configuration. 11. Exit daccf, remove the diskette, and then restart the system. Changing the write policy follow these steps to change the write policy of syst...

  • Page 89

    74 5. At the command prompt, key in daccf. 6. If you have multiple raid controller boards installed in the system, select the controller to be configured. 7. From the daccf main menu, select the automatic configuration option (which defaults to raid level 5). 8. If a warning window displays, you hav...

  • Page 90

    75 to recover a ded disk drive: 1. Ensure the boot sequence for the system is a:, c:. 2. Insert the daccf diskette into the floppy disk drive. 3. Restart the system. 4. At the command prompt, key in daccf. 5. If you have multiple raid controller boards installed in the system, select the controller ...

  • Page 91

    76 14. Press esc to exit the tools menu. 15. Press esc to exit daccf, and then select yes at the confirmation window. 16. Remove the daccf diskette and restart the system..

  • Page 92: 6 Using Megaraid Bios

    77 6 using megaraid bios this chapter pertains only to systems containing the megaraid controller. If your system contains either the dac960p or dac960pd controller, refer to chapter 5. Note chapter 1 describes how to determine which controller was shipped with your system. This chapter describes ho...

  • Page 93

    78 3. From the options menu, select add/remove scsi adapters. 4. Select the megaraid driver; then, select remove. 5. Select ok at the warning dialog; then, select ok again. 6. At the warning dialog, select add; then, select ok. Windows nt setup displays a list of adapters. 7. Scroll to other (requir...

  • Page 94: Startup Sequence

    79 startup sequence when the system boots, press ctrl + m when the following appears: megaraid controller bios version x.Xx aug 1, 1996 host adapter-1 firmware version x.Xx dram size 8 mb 0 logical drives found on the host adapter 0 logical drives handled by bios press to run megaraid bios configura...

  • Page 95: Management Menu Tree

    80 exiting megaraid bios configuration utility to exit the megaraid bios configuration utility, press esc while the management menu is displayed. Choose yes at the prompt. You must then reboot the system. The megaraid bios message displays again. Press esc when the bios configuration utility prompt ...

  • Page 96

    81 configure menu choose the configure option from the managementsetup main menu to select a method for configuring arrays and logical drives. Option description easy configuration select this option to perform a basic logical drive configuration where every physical array you define is automaticall...

  • Page 97

    82 u under objects/adapter/chip set type, ensure others is selected. U under objects/adapter/alarm control, ensure disable is selected. U under objects/adapter/spinup timings/spinup parameters, set to two drives every six seconds. U under objects/adapter/ultra scsi, set to disabled. Adapter if your ...

  • Page 98

    83 option description rebuild rate choose this option to change the rebuild rate for the controller. You can also display the firmware version number. Alarm control choose this option to enable, disable, or silence the onboard alarm tone generator. Default is disable. Ultra scsi choose this option t...

  • Page 99

    84 the following table defines some terms you will see while configuring drives and running the megaraid bios configuration utility. Ready disk drive ready for configuration online disk drive ready for use rebuild disk drive to be replaced offline unformatted drive pack configured pack drives number...

  • Page 100

    85 option description synchronous negotiation choose this option to enable or disable synchronous negotiation for the selected physical device. The default is enabled. Scsi-2 command tagging choose this option to set the number of queue tags per command to 2, 3, or 4, or to disable command tagging. ...

  • Page 101

    86 since most scsi disk drives are low-level formatted at the factory, this step is usually not necessary. You must format a disk only if one of the following applies: u the disk drive was not low-level formatted at the factory u there are an excessive number of media errors detected on the disk dri...

  • Page 102

    87 when the consistency check is finished, press any key to clear the progress display and press esc to return to the main menu. Select adapter menu this menu item displays only if more than one megaraid controller is installed in the system. The following displays when you choose the select adapter...

  • Page 103

    88 6. Initialize the new logical drives. Choosing the configuration method easy configuration in easy configuration, each physical array you create is associated with exactly one logical drive, and you can modify the following parameters: u raid level u stripe size u cache write policy u read policy...

  • Page 104

    89 designating drives as hot spares hot spares are physical drives that are powered up with the raid drives, and usually stay in a standby state. If a disk drive used in a raid logical drive fails, a hot spare will automatically take its place and the data on the failed drive is reconstructed on the...

  • Page 105

    90 press the arrow keys to select make hotspare and press enter . The indicator for the selected drive changes to hotsp. Using easy configuration in easy configuration, each array is associated with exactly one logical drive. Follow the steps below to create arrays using easy configuration. You can ...

  • Page 106

    91 the number of physical drives in a specific array determines the raid levels that can be implemented with the array. Raid 0 requires one or more physical drives per array. Raid 1 requires two to eight physical drives per array. Raid 3 requires at least three physical drives per array. Raid 5 requ...

  • Page 107

    92 the advanced menu options are as follows: option description stripe size this option sets the stripe size from 2 kb to 128 kb. Write policy this option sets the caching method to write-back or write-through. In write-back caching, the controller sends a data transfer completion signal to the host...

  • Page 108

    93 9. Repeat steps 3 through 8 to configure another array and logical drive. Megaraid supports up to eight logical drives per controller. If you are finished configuring logical drives, press esc to exit easy configuration. A list of the currently configured logical drives displays: after you respon...

  • Page 109

    94 hot key information appears at the bottom of the screen. The hot key functions are as follows: f2 display the manufacturer data and megaraid error count for the highlighted drive. F3 display the logical drives that have been configured. F4 designate the highlighted drive as a hot spare . F10 disp...

  • Page 110

    95 the window at the top of the screen shows the logical drive that is currently being configured as well as any existing logical drives. The column headings are as follows: ld the logical drive number raid the raid level size the logical drive size #stripes the number of stripes (physical drives) i...

  • Page 111

    96 the spanning options are: configuring raid 10, raid 30, or raid 50 logical drives. Configure raid 10 by spanning two to eight contiguous raid 1 logical drives. The raid 1 logical drives must have the same stripe size. For example, you can use the span option to configure up to four pairs of raid ...

  • Page 112

    97 using view/add configuration view/add configuration allows you to associate logical drives with partial and/or multiple physical arrays (this is called spanning of arrays). The existing configuration is left intact, so you can also use view/add configuration simply to look at the current configur...

  • Page 113

    98 the number of physical drives in a specific array determines the raid levels that can be implemented with the array. Raid 0 requires one or more physical drives per array. Raid 1 requires two to eight physical drives per array. Raid 3 requires at least three physical drives per array. Raid 5 requ...

  • Page 114

    99 7. Set the spanning mode for the current logical drive. Highlight span from the bottom window of the logica drive configuration screen and press enter . The choices are: canspan array spanning is enabled for the current logical drive. The logical drive can occupy space in more than one array. Nos...

  • Page 115

    100 11. When you finish defining the current logical drive, highlight accept from the bottom window of the logical drive configuration screen, and press enter . If there is space remaining in the arrays, the next logical drive ready to be configured displays. 12. To configure another logical drive, ...

  • Page 116

    101 to use individual initialization: 1. Choose the objects option from the management menu. Choose the logical drive option from the objects menu. The following displays. 2. Select the logical drive to be initialized. The following menu displays: 3. Choose the initialize option from the action menu...

  • Page 117

    102 to use batch formatting: 1. Choose format from the management menu. A device selection window displays as shown below, showing the devices connected to the current controller: 2. Press the arrow keys to highlight all drives. Press the spacebar to select the highlighted physical drive for formatt...

  • Page 118

    103 2. Press the arrow keys to highlight the physical drive to be formatted and press enter . The following action menu displays: 3. Choose the format option from the action menu and respond to the confirmation prompt. Formatting can take some time, depending on the drive capacity. 4. When formattin...

  • Page 119

    104 2. Press the arrow keys to highlight the physical drive to be rebuilt and press enter . The following action menu displays: 3. Choose the rebuild option from the action menu and respond to the confirmation prompt. Rebuilding can take some time, depending on the drive capacity. 4. When rebuild co...

  • Page 120

    105 using a pre-loaded scsi drive “as-is” caution to use a pre-loaded drive in the manner described here, you must make it the first logical drive defined (for example: ld1) on the controller to which it is connected. You may have a scsi disk drive that is already loaded with software. The drive may...

  • Page 121

    106.

  • Page 122: 7 Using Power Console

    107 7 using power console this chapter pertains only to systems containing the megaraid controller. If your system contains the dac960p or dac960pd controller, refer to chapter 5. Note chapter 1 describes how to determine which controller was shipped with your system. This chapter describes how to i...

  • Page 123: Overview

    108 6. Remove the diskette containing the megaraid power console utility from the disk drive. 7. Reboot the system. 8. To run power console, select the power console icon. Overview power console allows you to control and monitor the status of hard disk drives and raid enclosure and to store informat...

  • Page 124: Power Console Icons

    109 power console icons power console includes several toolbox buttons at the right side of the main dialog. These buttons provide easy access to power console features. You can remove the toolbox from the dialog by clicking on hide toolbox in the adapter menu. The buttons are described below. Confi...

  • Page 125

    110 print; click on this icon to make a hardcopy of the current configuration. Auto configuration; click on this icon to allow megaraid to configure the raid subsystem. Custom configuration; click on this icon to allow you to configure the raid subsystem. Reset; click on this icon to clear the raid ...

  • Page 126

    111 rescan; when you click on this icon, the currently selected megaraid controller rescans its scsi channels to make sure that all drive configuration information is current. Enclosure management; click on this icon to display the enclosure management dialog. Enclosure management displays the drive...

  • Page 127

    112 - failed physical drive: drive degraded to optimal logical drive - online physical drive: removing a physical drive from logical drive. In the above cases, reconstruction of the logical drive starts after the drop operation is finished. For more details, refer to help => adapter menu => toolbox,...

  • Page 128

    113 the channel indicator light on each channel icon indicates the status of that channel. The deactivate option lasts for 60 seconds when invoked. Defining power console menu options the power console menu options are as follows: option description adapter choose this option for the megaraid contro...

  • Page 129: Adapter Menu

    114 in interserve 615, 625, 635, 645 systems, the bios and power console assign controller numbers as follows: u bios lists the controllers starting from pci slot 3 to pci slot 1, and then pci slot 6 (or 5), and counts them incrementally from 0 to 3. U power console counts the controllers incrementa...

  • Page 130

    115 the following table defines some terms you will see while configuring drives and running power console. Ready disk drive ready for configuration optimal disk drive ready for use online disk drive ready for use rebuild disk drive to be replaced offline unformatted drive pack configured pack drive...

  • Page 131

    116 option description object identification on/off select this option to turn the object identification feature on if it is not already on. Select this option to turn it off if it is on. Object identification is a power console feature that identifies all objects displayed on the dialog. Enable/dis...

  • Page 132

    117 option description custom configuration select this option to delete existing configuration information and configure new arrays and logical drives into different groups. You can perform logical drive configuration functions and associate logical drives with multiple or partial arrays. You must ...

  • Page 133

    118 configure raid 10 by spanning two to four pairs of contiguous raid 1 logical drives. The raid 1 logical drives must have the same stripe size. Configure raid 30 by spanning two contiguous raid 3 logical drives. The raid 3 logical drives must have the same stripe size. Configure raid 50 by spanni...

  • Page 134

    119 note click on any device displayed on the enclosure management dialog to display device information, as shown: properties select this option to display the adapter properties. A dialog similar to the following appears:.

  • Page 135

    120 hide/show toolbox the raid configuration toobox can be removed from the dialog by clicking on hide toolbox in the adapter menu. The option will then change to display toolbox. Performance monitor click the left mouse button on a logical drive icon and select performance monitor to display a grap...

  • Page 136: Physical Drv Menu

    121 enable/disable sound choose this option to enable or disable the onboard tone generator. To silence a sounding alarm, choose disable sound and disable alarm control. Enable/disable alarm control choose this option to enable or disable the audible alarms and warnings. Exit choose this item to lea...

  • Page 137

    122 a raid 1, 3, or 5 configuration has built-in redundancy. If a drive in a raid group fails, the raid subsystem continues to work but no additional redundancy is provided. Another drive failure will bring the system down. The failed drive can be replaced and added into the raid system by rebuildin...

  • Page 138: Logical Drv Menu

    123 logical drv menu the power console logical drv (drive) menu is as follows: create choose the create option to create arrays. A dialog such as the following appears. You can select the raid type, stripe size, write policy, read policy, and cache policy..

  • Page 139

    124 select the array to be created by clicking on arr1 - arr8 at the top of the dialog. Select the drives to be included in the array by clicking on the device icons displayed in the middle of the dialog. You can include scsi devices from more than one channel in the new array. You can define a maxi...

  • Page 140

    125 you can also initialize a drive by dragging the drive icon to the format icon and dropping it. Check parity choose check parity from the logical drv menu to make sure that parity is correct for the selected drives. A dialog such as the following appears. Click on the drive to be checked (d1 - d8...

  • Page 141

    126 properties choose properties from the logical drv menu to display the logical drive properties of the selected logical drive. A dialog such as the following appears. Each logical drive can be displayed by selecting the previous or next buttons. Logical drive menu when you click the right mouse b...

  • Page 142

    127 note the trash can icon in the lower right corner of the megaraid power console dialog is available for you to use. To delete a physical drive from a raid logical drive, just drag and drop a physical drive over it. Other options also appear in the advanced menu pulldown after you select a logica...

  • Page 143

    128 change policy you can select change policy from the logical drive pulldown menu to change the write, read, and cache policies of a selected array. To change a raid policy: 1. From megaraid power console, place the cursor on the logical drive for which you want to change the raid policy, and clic...

  • Page 144

    129 you can change raid levels without degrading the raid subsystem. For example, you can convert a degraded raid 1, raid 3, or raid 5 logical drive to an optimal raid 0 logical drive. After you select the degraded logical drive to be optimized, the software reconstructs the raid subsystem without h...

  • Page 145

    130 4. Select apply. The reconstructing dialog displays as follows: 5. Click on the info button of the reconstructing dialog to display detailed information about the reconstruction operation being performed, as shown:.

  • Page 146

    131 6. Review the changes that have been made and select ok when finished. Adding a drive add drive from the advanced menu of the logical drive pulldown menu allows you to add a physical drive to a configured logical drive. U the logical drive state must be optimal. The physical drive state must be ...

  • Page 147

    132 3. Select the physical drive(s) to be added using the left button (a check appears on the drive). Select apply. The reconstructing dialog displays as follows: 4. Click on the info button of the reconstructing dialog to display detailed information, as shown below, about the reconstruction operat...

  • Page 148: Removing A Drive

    133 5. Review the changes that have been made and select ok when finished. 6. Reboot the system to use the added capacity unless flexible (dynamic) sizing is enabled. Removing a drive you can change the configuration of any logical drive by removing a physical drive from the configured logical drive...

  • Page 149: Securing Power Console

    134 2. Select the raid level that will allow the new raid configuration to become optimal. Select apply and the reconstructing dialog display. Designating drives as hot spares hot spares are physical drives that are powered up along with the raid drives and usually are placed in a standby state. Hot...

  • Page 150

    135 to secure the power console utility: 1. Log in as administrator. 2. Run file manager. 3. Select the path containing the power console executable. 4. Pull down the security menu in file manager and choose permissions. 5. When the permission dialog box appears, assign the list permission to all gr...

  • Page 151

    136 5. Choose another option, or press 5 to exit. To restore a configuration: 1. At the megaraid pci adapter configuration manager menu, key in 2 to restore a configuration from a file. 2. Key in the filename for the configuration file. Do not include directory paths. If you used a .Meg extension as...

  • Page 152: 8 Servicing The Disk Array

    137 8 servicing the disk array this chapter provides instructions for replacing the following parts: u raid controllers u disk drives u power supplies u cooling fans u cabinets note always purchase replacement parts from intergraph to maintain proper specifications. If replacing the raid controller ...

  • Page 153

    138 if replacing a raid controller board in a desktop system, be sure to install the board in the same slot that was used for the old board. Refer to your system documentation to open the base unit and replace an option board. Use this section to replace a failed raid controller board (dac960p, dac9...

  • Page 154: Replacing Disk Drives

    139 note the existing primary raid controller board supports two external disk arrays using channel 0 and channel 1. Channel 2 supports the internal raid subsystem through internal connection. 4. Secure the raid controller board(s) with the screw removed previously. 5. Close the system’s base unit a...

  • Page 155: Replacing Cooling Fans

    140 to replace an interraid-8 or interraid-12 power supply: 1. Locate the failed power supply at the back of the cabinet. The led for the power supply will be off. 2. Grasp the handle of the power supply and pull the supply out of the cabinet. 3. Slide the new power supply into the cabinet until it ...

  • Page 156: Replacing Cabinets

    141 replacing cabinets follow these instructions to replace the interraid-6, interraid-8, or interraid-12 cabinet. To replace a cabinet: 1. Remove the new cabinet from the shipping carton and inspect the shipment. Save the packaging material. 2. Open the door of the old cabinet. Note the position of...

  • Page 157

    142.

  • Page 158: Board

    143 9 identifying the raid controller board the raid controller board is a high-performance pci scsi controller that manages the disk array of the host server. Three versions of the raid controller board are used in conjunction with intergraph’s host servers: dac960p, dac960pd, and megaraid. Dac960p...

  • Page 159: Dac960Pd Controller

    144 dac960pd controller dac960pd has three independent raid scsi bus channels (0, 1, and 2), each using a separate 53c720 scsi controller. This allows the system to read or write data on several disk drives simultaneously. The dac960pd raid controller board is shown in the following figure. Channel ...

  • Page 160: Megaraid Controller

    145 megaraid controller megaraid has three independent raid scsi bus channels (0, 1, and 2), each using a separate 53c770 scsi controller. This allows the system to read or write data on several disk drives simultaneously. The megaraid raid controller board is shown in the following figure. Channel ...

  • Page 161: Components

    146 pci bus interface the raid controller interfaces to its host system through the pci bus. The pci bus allows 32-bit high speed transfers and supports a burst data rate of over 130 mb per second. At compatible bios the raid controller has an advanced technology (at) compatible bios containing a se...

  • Page 162

    147 cache memory the cache memory subsystem on the raid controller board has a total of 8 mb of dram. Pci connector the pci connector inserts into the pci slot of the server system board. This connector carries all the pci bus signals between the raid controller board and the system board. Flash eep...

  • Page 163

    148.

  • Page 164: Performance

    149 10 configuring the disk array for performance this chapter discusses raid performance and configuration methods of the hard disk drives. Included are examples for striped, mirrored, and other performance options and a brief discussion of database applications. Also included are the differences i...

  • Page 165: Mirrored Raid Performance

    150 performance will benefit because the separate channels work independently of each other. Multiple i/o requests can occur simultaneously since they are on separate channels of the controller. An extension of this technique is to stripe not only across multiple scsi channels on a single controller...

  • Page 166: Database Applications

    151 tagged command queuing intelligently orders the seeks which improves performance for random accesses. Controller write back and read ahead caching allow files to be read and written most efficiently for those applications accessing large, sequential data and striping across multiple disks and ra...

  • Page 167: Differences

    152 for maximum performance in a database, log or redo log access is sequential i/o data; you should separate sequential i/o data from random i/o data. Data access is usually random for on-line transaction processing (oltp) applications. The optimal performance strategy is to stripe the data across ...

  • Page 168: A Specifications

    153 a specifications this appendix provides the specifications for interraid-6, interraid-8, and interraid-12 disk array cabinets. The specifications are subject to change without notice. Note refer to the system’s documentation for the system base unit specifications. Interraid-6 the following spec...

  • Page 169: Interraid-8

    154 interraid-8 the following specifications apply to the interraid-8 cabinet. Power requirements: 100 - 240 vac, 50 - 60 hz, 2 amperes mean time between data loss: 5,000,000 hours dimensions (h x w x l): 18.75 inches x 7.00 inches x 23.25 inches weight (disk drives not installed): 65.0 pounds numbe...

  • Page 170: Interraid-12

    155 interraid-12 the following specifications apply to the interraid-12 cabinet. Power requirements: 100 - 240 vac, 50 - 60 hz, 2 amperes mean time between data loss: 5,000,000 hours dimensions (h x w x l): 18.75 inches x 7.00 inches x 23.25 inches weight (disk drives not installed): 59.0 pounds num...

  • Page 171

    156.

  • Page 172: B Troubleshooting

    157 b troubleshooting this appendix provides the troubleshooting solutions for various problems that might occur with the interraid-6, interraid-8, or interraid-12 disk arrays. If problems persist, or are not covered in this appendix, call the customer response center at 1-800-633-7248. General this...

  • Page 173

    158 error: system hangs while loading operating system reason solution data pattern may be causing the operating system to hang. Format at least one disk drive. Clear configuration. Re-create logical drive(s). Initialize the logical drive(s). Install the operating system. Error: system hangs when sc...

  • Page 174: Interraid-8 and Interraid-12

    159 error: hdd blinking amber, chm blinking amber reason solution failed disk drive. Disk array not in a fault-tolerant state. Replace the disk drive, rebuild the disk array. Error: hdd blinking green, chm steady green reason solution disk drive not assigned into a pack. Assign the disk drive to a p...

  • Page 175: Interraid-8 Only

    160 error: temperature threshold exceeded reason solution cooling fan failed. Identify the failed fan using the information control panel. Refer to chapter 8 for details on replacing the fan. Cooling fan vent blocked, inadequate ventilation. Remove blockage to allow air flow, or move system to locat...

  • Page 176: C Led Status Codes and

    161 c led status codes and resource failures this appendix lists status conditions for the disk array leds and describes failures that might occur during the disk array’s power-on self test (post). It also provides other hardware and software failures and solutions. Interraid leds the following figu...

  • Page 177

    162 information control panel power on led channel mode led power supply led fan led power on led channel mode led power supply led fan led disk drive leds.

  • Page 178

    163 power on led when green, the power on led indicates the system normal operating mode. Power supply led the power supply led indicates the status of the power supplies in the cabinet. Condition led normal operation steady green one power supply fails steady amber both power supplies fail off note...

  • Page 179: Power-On Self Test

    164 disk drive leds the led at each disk drive slot indicates the status of the disk drive installed in the slot. Condition led disk drive ready steady green disk drive not assigned to a pack, or hot spare present blinking green disk drive failed blinking amber disk drive rebuild occurring blinking ...

  • Page 180

    165 failure description ram read/write one or more bytes of the microprocessor ram failed a read and write test. Rom checksum the microprocessor rom failed to generate the proper checksum. Register read/write one or more of the microprocessor’s registers are defective. Ram checksum failure if post d...

  • Page 181

    166 hardware and software failures this section contains some miscellaneous interraid cabinet and system related failures encountered and solved by intergraph. Interraid-8 power supply failures the following power supply failures apply only to the interraid-8 disk arrays. The messages display on the...

  • Page 182

    167 because of firmware limitations, some interraid disk arrays indicate a disk drive rebuild in progress by changing the disk drive led, the channel mode led, or both to blinking amber. This may lead you to confuse a disk drive rebuild in progress with a disk drive failure. To avoid any confusion, ...

  • Page 183

    168 to enable file manager to recognize a removable media drive: 1. Start the registry editor (regedt32.Exe) to open the registry. 2. Open the following subkey in the registry: hkey_local_machine\system\currentcontrolset\services\scsiall\ parameters 3. From the edit menu, select add value. 4. Type e...

  • Page 184: Index

    177 index # #stripes, 91, 95, 98 a abort rebuild, 122 about this document, xi adapter, 82 objects menu, 82 adding a drive, 131 advanced functions daccf utility, 66 hardware parameters, 67 physical parameters, 68 scsi xfr parameters, 68 startup parameters, 69 advanced menu, 128 advanced technology (a...

  • Page 185

    178 raid policy, 128 write policy daccf utility, 55, 73 channel, 169 icon, 112 mode led, 163 check consistency, 83 management menu, 86 check parity, 125 chip set type, 82 clear configuration, 81, 82 daccf utility, 65 command tagging scsi xfr parameter, 69 common procedures daccf utility, 72 componen...

  • Page 186

    179 dac960 driver updating, 35 dacadm icon creating for windows nt 3.51, 37 creating for windows nt 4.00, 38 options, 38 starting, 37 utility starting, 37 dacadm and dacmon utilities, 36 installing, 37 dacadm options change/add device, 39 drive information, 39 make standby, 39 rebuild drive, 39 sele...

  • Page 187

    180 disconnect/reconnect, 170 disk array servicing, 137 spin-up timings, 82 disk array, 170 default parameters, 67, 68, 69 features, 2 door lock, 3 raid controller board, 3 saf-te cabinet monitoring, 3 smart cabinet monitoring, 3 disk array controller administrator (dacadm), 170 disk array controlle...

  • Page 188

    181 expansion slot, 171 f fail drive, 84 failed drive rebuilding, 103 failure disk drive rebuild and disk drive, 166 post microprocessor, 164 ram checksum, 165 scsi bus access, 165 power supply interraid-8, 166 removable media drive, 167 windows nt server, 167 fan led, 163 fault-tolerant, 171 faxlin...

  • Page 189

    182 icon, 111 individual, 100 management menu, 81 system drive daccf utility, 59 installation aborted errors, 70 installing raid disk drives interraid-6, 10 installing megaraid power console utility, 107 installing multiple expansions interraid-8, 21 installing raid disk drives interraid-12, 31 inte...

  • Page 190

    183 important operating notices, 25 important software notices, 25 installing multiple expansions, 21 placing cabinets, 19 power on and configure system, 25 setting up and expanding, 15 setting up host, 20 specifications, 154 unpacking the expansion solution, 18 interraid-8 power supply failures, 16...

  • Page 191

    184 daccf utility, 48 define pack, 48 define system drive, 52 nospan, 95, 99 nvram/flash configuration mismatch errors, 71 o object identification, 120 on/off, 116 objects management menu, 81 operating notices interraid-12, 33 system information, xii operating notices interraid-12, 33 interraid-6, 1...

  • Page 192

    185 failure microprocessor, 164 ram checksum, 165 scsi bus access, 165 precautions, 137 pre-loaded scsi drive using, 105 primary raid controller, 172 print configuration, 117 daccf utility, 65 print icon, 110 properties, 115, 119, 122, 126 r raid level change paths, 129 changing, 128 number of drive...

  • Page 193

    186 removable media drive failure, 167 removing a physical drive from a logical drive, 133 replacement disk, 173 replacement table, 173 replacement unit, 174 replacing cabinet, 141 cooling fans, 140 disk drives, 139 power supplies, 139 raid controllers, 137 rescan icon, 111 reset configuration, 117 ...

  • Page 194

    187 starting dacadm, 37 daccf, 43 dacmon, 40 startup parameters daccf utility, 69 default, 69 startup sequence megaraid bios utility, 79 state of scsi drive, 175 storage works fault management hardware parameter, 67 stripe order, 175 width, 175 stripe size, 92 physical parameter, 68 striped raid per...

  • Page 195

    188 view/update parameters, 83 view/update configuration daccf utility, 56 define pack, 56 define system drive, 57 w warnings, iii windows nt information, xii windows nt server failure, 167 write policy, 83, 92, 128 changing, 128 daccf utility, 55 write-back cache, 176 write-back caching, 92, 151 wr...