Jacuzzi J - 415 Owner's Manual

Other manuals for J - 415: Owner's Manual, Owner's Manual
Manual is about: J-400 Collection

Summary of J - 415

  • Page 1

    • j-495™ • j-480™ • j-470™ • j-465™ • j-425™ • j-415™ j-400™ collection owner’s manual 2530-442d rev a.

  • Page 2: Attention New Spa Owner!

    Attention new spa owner! Congratulations on the purchase of your new jacuzzi® spa! The following is a list of automated functions performed by your spa. These functions are listed below in an attempt to suppress any operational concerns you may have during the first 24 hours of ownership! Also liste...

  • Page 3: J-400

    J-400 table of contents 1.0 important spa owner information .............................................. 1 2.0 fcc notice .................................................................................... 1 2.1 industry canada (ic) information .................................................. 1...

  • Page 4: J-400

    J-400 10.0 registration and start-up .......................................................... 41 10.1 start-up sequence ....................................................................... 41 10.2 register your new spa................................................................ 41 10.3 prot...

  • Page 5: J-400

    J-400 14.0 water quality maintenance ....................................................... 69 14.1 ph control.................................................................................... 70 14.2 sanitizing ........................................................................................

  • Page 6: J-400

    J-400

  • Page 7: J-400

    Page 1 j-400 1.0 important spa owner information your jacuzzi® spa is constructed to the highest standards and is capable of providing many years of trouble-free use. However, because heat reten- tive materials are utilized to insulate the spa for efficient operation, an uncovered spa surface and wa...

  • Page 8: J-400

    Page 2 j-400 3.0 important safety instructions for all spa owners read and follow all instructions carefully! This spa was manufactured to meet the standards and specifications outlined in the “virginia graeme baker pool and spa safety act” (vgb safety act). When installing and using this spa, basic...

  • Page 9: J-400

    Page 3 j-400 • a grounding wire connector is provided on this unit to connect a minimum no. 8 awg (8.4 mm²) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit. • never permit any el...

  • Page 10: J-400

    Page 4 j-400 6. ! Warning: risk of severe injury or death! • since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, if pregnant or possibly pregnant, consult your physician before using a spa. • pregnant or possibly pregnant women shou...

  • Page 11: J-400

    Page 5 j-400 9. ! Warning: in addition to maintenance of filters and water chemistry, proper ventilation is recommended to reduce the risk of contracting a waterborne illness (e.G. An infection, bacteria or virus) and/or respiratory ailments that could be present in the air or water. Consult a licen...

  • Page 12: J-400

    Page 6 j-400 3.1 entrapment risk the consumer products safety commission/usa has reported that users of pools and spas have become entrapped (stuck) to drain and/or suction fittings causing death, drowning, or serious injury (see diagram below). This spa was manufactured to meet the standards and sp...

  • Page 13: J-400

    Page 7 j-400 3. ! Danger: risk of severe injury or drowning! Body entrapment: may occur when part of the torso becomes entrapped, inserted or sucked into a suction or outlet opening. • never allow children to play or get near the suction fittings, suction covers, filter, filter lid or skimmer assemb...

  • Page 14: J-400

    Page 8 j-400 3.3 important csa safety instructions (canada only) when using this electrical equipment, basic safety precautions should always be followed, including the following: 1. Read and follow all instructions. 2. A green colored terminal or a terminal marked g, gr, ground, grounding or the sy...

  • Page 15: J-400

    Page 9 j-400 the spa must be installed in such a manner as to provide drainage away from it. Placing the spa in a depression without provisions for proper drainage could allow rain, overflow and other casual water to flood the equipment and create a wet condition in which it would sit in. For spas w...

  • Page 16: J-400

    Page 10 j-400 4.2 indoor location for indoor installations many factors need to be considered before installing a spa indoors. Warning: in addition to maintenance of filters and water chemistry, proper ventilation is recommended to reduce the risk of contracting a waterborne illness (e.G. An infecti...

  • Page 17: J-400

    Page 11 j-400 4.3 location for the optional prolink™ remote monitoring system important! Choose an installation site with the front control panel side pointing towards your home’s wi-fi router. Caution: you must make sure that the spa control panel side has a clear unobstructed line-of-site of the h...

  • Page 18: J-400

    Page 12 j-400 5.0 general electrical safety instructions your new jacuzzi® spa is equipped with the protouch™ system. It contains the most advanced safety and self- protective equipment in the industry. Nonetheless, this spa must be installed properly to ensure dependable usage. Please contact your ...

  • Page 19: J-400

    Page 13 j-400 4. The electrical supply for this product must include a suitably rated switch or circuit breaker to open all ungrounded supply conductors to comply with section 422-20 of the national electrical code/usa, ansi/nfpa 70. The disconnecting means must be readily accessible to the spa’s oc...

  • Page 20: J-400

    Page 14 j-400 figure 6.0b terminal block connection f1 10a 250vac f7 30a 30a f6 k12 k1 k9 k15 k14 t1 tb1 4 3 2 1 k5 j22 n/a n/a j43 j2 k13 j65 j51 j3 j52 j4 j61 j62 j49 k11 k10 j59 j44 j48 j39 2a 250vac f5 30a f4 j28 j30 j27 j34 j29 j50 j56 j57 j63 j37 k8 k4 k6 k7 1/4at 250vac f2 j16 j17 j18 on j1 j...

  • Page 21: J-400

    Page 15 j-400 figure 6.0c (terminal block 230v/50z wire connection) [refer to pages 83 and 84 for wiring diagram] *important note: wire connections on controller board must be changed depending on the number of breakers being used, pages 89 and 90. Blu brn (n1) (l1) tb1 tb3 green blu blu brn brn gre...

  • Page 22: J-400

    Page 16 j-400 7.0 power requirements jacuzzi® spas are designed to provide optimum performance and flexibility of use when connected to their maximum electrical service. They are configured at the factory. The most common electrical connections are listed below: • all north american 60 hz models onl...

  • Page 23: J-400

    Page 17 j-400 • all export 50 hz models: export 50 hz (1 breaker connection) single breaker service 1 (including heater)* single breaker service 1 (including heater)** voltage: 230 vac 230 vac max. Current draw: 1-pump system 2-pump system 3-pump system 15a 17a 29a 22a 29a 36a wattage: 1-pump system...

  • Page 24: J-400

    Page 18 j-400 8.0 spa fill up procedure for best results, read each step in its entirety before proceeding with this procedure. Make sure that all drains and drain plugs are closed, page 13. 1. Prepare the spa for filling • clear all debris from the spa. (although the spa shell has been polished at ...

  • Page 25: J-400

    Page 19 j-400 2. Fill spa • place the end of your garden hose into empty skimming filter fitting as you stand next to the spa. Fill spa half way, then place the garden hose into the opposite filter fitting while adding the remaining fill water. Caution: to decrease build up on components and minimiz...

  • Page 26: J-400

    Page 20 j-400 6. Establish a stable sanitizer reading establish a stable sanitizer reading of no less than 1.0 ppm free chlorine or 2.0 ppm bromine. To ensure healthy water conditions, always maintain a constant sanitizer reading within the levels recommended on the inside cover of this manual. If s...

  • Page 27: J-400

    Page 21 j-400 decontamination procedure steps 1-7 below are only required when sanitizer levels are unstable after performing spa fill up procedures steps 1-6. Disregard steps 1-7 below if sanitizer levels remain stable after performing steps 1-6 above (refer to the inside cover of the manual). 1. A...

  • Page 28: J-400

    Page 22 j-400 4. Refill spa with clean tap water from garden hose until water covers all jets but does not touch the bottom of the lowest headrest with all headrests in their lowest position (do not overfill!) caution: to decrease build up on components and minimize acrylic damage. Never fill with w...

  • Page 29: J-400

    Page 23 j-400 spa features subject to change without notice 9.0 spa features 9.1 j-495 spa features 100 6:45p on 3 3 3 3 3 7 7 4 4 4 4 24 24 24 24 8 8 8 8 8 9 9 9 8 11 12 11 15 15 13 13 13 13 13 13 13 13 14 14 14 14 10 17 17 17 17 17 17 18 21 6 6 5 5 5 5 2 20 22 16 19 23 1 1. Protouch™ control panel...

  • Page 30: J-400

    Page 24 j-400 9.2 j-495 massage/waterfall selector diagram 100 6:45p on b 3 3 5 4 1b 4 4 4 4 5 5 4 1b 1b 1b 1a 2a 2b 2b a 2 2a 1a 1a 1a 1 b a massage selectors (1-2) • massage selector 1 diverts jets pump nº 2 output between jets groups 1a-1b. • massage selector 2 diverts jets pump nº 1 output betwe...

  • Page 31: J-400

    Page 25 j-400 9.3 j-495 air controls diagram 100 6:45p on 3 3 3 3 5 4 5 5 5 4 5 6 5 4 5 1 2 2 2 2 2 1 1 1 1 air controls operation • rotate air controls 1-5 to add air to designated jet groups. • center footwell ix jet (6) draws air at all times when jets pump nº 3 is running. This jet has no air co...

  • Page 32: J-400

    Page 26 j-400 9.4 j-480 spa features 100 6:45p on 1 2 3 4 5 14 9 9 12 7 3 4 5 13 14 14 8 8 5 5 4 4 3 7 6 6 6 6 15 15 19 19 19 19 17 16 22 3 23 18 18 18 10 10 10 9 9 21 18 11 11 11 11 20 1. Protouch™ control panel 2. Waterfall control valve 3. Air control valves (4 ea.) introduce air to specified jet...

  • Page 33: J-400

    Page 27 j-400 9.5 j-480 massage/waterfall selector diagram 100 6:45p on 1a 1b 1b 2b 2b 2b 2a 2a 1 3 3 5 5 5 2 b a b a 4 4 massage selectors (1-2) • massage selector 1 diverts jets pump nº 1 output between jet groups 1a-1b. • massage selector 2 diverts output jets pump nº 2 between jet groups 2a-2b. ...

  • Page 34: J-400

    Page 28 j-400 9.6 j-480 air controls diagram 100 6:45p on 1 1 1 2 2 2 2 2 3 3 4 4 4 4 4 5 4 3 air controls operation • rotate air controls 1-4 to add air to designated jet groups. • center footwell ix jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operatio...

  • Page 35: J-400

    Page 29 j-400 9.7 j-470 spa features 100 6:45p on 2 3 4 5 9 10 7 3 4 5 11 12 13 12 8 5 5 4 4 7 6 6 6 6 14 14 19 3 22 21 18 18 18 23 3 16 16 16 15 15 15 18 1 17 17 17 17 20 1. Protouch™ control panel 2. Waterfall control valve 3. Air control valves (4 ea.) introduce air to specified jet groups 4. Opt...

  • Page 36: J-400

    Page 30 j-400 9.8 j-470 massage/waterfall selector diagram 100 6:45p on 1a 1a 1b 2b 2b 2a 2a b a b a 1 2 4 4 3 3 5 5 5 5 massage selectors (1-2) • massage selector 1 diverts jets pump nº 1 output between jet groups 1a-1b. • massage selector 2 diverts jets pump nº 2 output between jet groups 2a-2b. W...

  • Page 37: J-400

    Page 31 j-400 9.9 j-470 air controls diagram 100 6:45p on 1 1 1 2 2 3 3 4 4 4 3 1 1 5 air controls operation • rotate air controls 1-4 to add air to designated jet groups. • center footwell ix jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operation subjec...

  • Page 38: J-400

    Page 32 j-400 9.10 j-465 spa features 100 6:45p on 2 4 9 10 10 10 11 3 4 5 13 8 5 5 5 4 4 7 7 6 6 6 16 17 18 21 20 18 18 1 3 23 22 12 12 12 19 14 15 14 14 3 13 12 14 1. Protouch™ control panel 2. Waterfall control valve 3. Air control valves (3 ea.) introduce air to specified jet groups 4. Optional ...

  • Page 39: J-400

    Page 33 j-400 9.11 j-465 massage/waterfall selector diagram massage selectors (1-2) • massage selector 1 diverts jets pump nº 1 output between jet groups 1a-1b. • massage selector 2 diverts jets pump nº 2 output between jet groups 2a-2b. Waterfall selector (3) • waterfall selector 3 controls circula...

  • Page 40: J-400

    Page 34 j-400 9.12 j-465 air controls diagram 100 6:45p on 3 1 2 1 2 2 2 2 2 2 3 3 4 1 1 2 air controls operation • rotate air controls 1-3 to add air to designated jet groups. • center footwell ix jet (4) draws air at all times when jets pump is running. This jet has no air control. Spa operation s...

  • Page 41: J-400

    Page 35 j-400 9.13 j-425 spa features 100 6:45p on 3 3 3 7 7 7 3 4 4 4 4 8 10 13 13 14 12 12 9 18 23 16 17 17 17 17 20 6 6 6 6 5 5 11 11 12 5 5 5 2 21 15 19 1 22 1. Protouch™ control panel 2. Waterfall control valve 3. Optional audio system speakers (4 ea.) 4. Adjustable pillows (4 ea.) 5. Fx jets (...

  • Page 42: J-400

    Page 36 j-400 9.14 j-425 massage/waterfall selector diagram 100 6:45p on 1a 1b 1b 4 4 a b 4 4 4 1 3 3 2 2 massage selector (1) • massage selector 1 diverts jets pump nº 1 output between jet groups 1a-1b. Ix jet flow control valve (2) • valve (2) controls output to footwell ix jet when jets pump nº 1...

  • Page 43: J-400

    Page 37 j-400 9.15 j-425 air controls diagram 100 6:45p on 4 4 5 1 1 3 2 2 2 1 2 4 3 air controls operation • rotate air controls 1-4 to add air to designated jet groups. • center footwell ix jet (5) draws air at all times when jets pump is running. This jet has no air control. Spa operation subject...

  • Page 44: J-400

    Page 38 j-400 9.16 j-415 spa features 100 6:45p on 4 8 8 4 5 19 9 11 13 12 10 16 14 15 17 7 6 6 2 18 14 1 2 3 3 2 2 1. Protouch™ control panel 2. Fx jets (9 ea.) 3. Fx rotational jets (4 ea.) 4. Air control valves (2 ea.) introduce air to specified jet groups 5. Massage selector (1 ea.) controls spe...

  • Page 45: J-400

    Page 39 j-400 9.17 j-415 massage/waterfall selector diagram 100 6:45p on 2 1a 1a 1a 1a 1b 1b 2 b a 1 massage selector (1) • massage selector 1 diverts output between jet groups 1a-1b. Waterfall selector (2) • waterfall selector 2 controls circulation pump output to waterfall. Spa operation subject t...

  • Page 46: J-400

    Page 40 j-400 9.18 j-415 air controls diagram 100 6:45p on 1 2 1 1 1 1 2 2 air controls operation • rotate air controls 1-2 to add air to designated jet groups. Spa operation subject to change without notice.

  • Page 47: J-400

    Page 41 j-400 10.0 registration and start-up 10.1 start-up sequence during the start-up sequence, the welcome screens will appear, figure 10.1a. Then a blow out cycle will begin, page 54. After the cycle ends, the hot tub will either display the registration menu or the home menu. Note: the start up...

  • Page 48: J-400

    Page 42 j-400 5. Click warranty and manuals 6. Click warranty registration 7. Enter your serial number. 8. Once registered you will be given a passcode that will need to be entered into the control panel (north american models only). Keep a record of your serial number and passcode for any future re...

  • Page 49: J-400

    Page 43 j-400 10.3 protouch™ control panel the new j400 protouch system makes operating your spa a breeze. You can navigate through the menus and sub-menus with ease. Simply touch the icons on the lcd display to begin operating your new jacuzzi spa. A. Home menu control buttons the home menu, figure...

  • Page 50: J-400

    Page 44 j-400 = error indicator icon: displays when there is an error message that needs to be addressed. The icon will also appear under the temperature reading as a reminder, page 74. Tap to view the condition that requires attention. = invert button: tap to invert the display image. = heater on i...

  • Page 51: J-400

    Page 45 j-400 = jets pump 1 button = jets pump 2 button (if applicable) = jets pump 3 button (if applicable) = back button: tap to go back to the previous menu. = invert button: tap to invert the display image. 1. Tap the jets 1 button to turn the pump on and off. 2. Tap the jets 2 button to turn th...

  • Page 52: J-400

    Page 46 j-400 = intensity indicator: displays the current intensity level of the lights by the number of bars filled in. This will only work with the solid color option. If the blending mode is on, the light bulb is grayed out. The range is from 0 to 5. = speed control button (increase): tap to incr...

  • Page 53: J-400

    Page 47 j-400 = power button: tap to turn the stereo on and off. = bluetooth settings: tap to use your bluetooth device with the stereo. This is the default setting. = auxiliary settings: tap to use your auxiliary device with the stereo. = volume up: tap to increase the volume. The range is from 0 t...

  • Page 54: J-400

    Page 48 j-400 11.5 connecting the bluewave® system with your bluetooth® device to bridge a connection between the bluewave 2.0 wireless audio system and your bluetooth® device, follow the steps below. Note: the bt icon cannot be selected manually unless a bluetooth con- nection is established with y...

  • Page 55: J-400

    Page 49 j-400 = pop preset: tap to activate the “pop” music audio setting. “pop” has a -1 bass and -2 treble preset setting. When not in use it will be grayed out; if it is in use the button will be highlighted, figure 11.6b. = classical preset: tap to activate the “classical” music audio setting. “...

  • Page 56: J-400

    Page 50 j-400 11.12 air controls certain jet systems have their own air control. Each control introduces air into the water lines that supply that specific jet group (pages 23-40). Simply rotate any air control clockwise to open or rotate counterclockwise to close. To minimize heat loss, all air con...

  • Page 57: J-400

    Page 51 j-400 heat & filter = heat and filter: provides access to the heating and filtration programming, page 51. Water care = water care: provides access to the water care programming, page 54. Wifi = wi-fi: provides access to the wi-fi programming, page 57. Lock = lock: provides access to the spa...

  • Page 58: J-400

    Page 52 j-400 b. Econo heating: 1. This is an energy saving heating program that allows the spa to heat during non-peak hours. When programmed to “econo,” the spa will only be allowed to heat the water between 5:00 pm to 7:00 am every day of the week. The hours cannot be adjusted. 2. To select this ...

  • Page 59: J-400

    Page 53 j-400 3. Tap end to program the end time for the cycle. 4. Tap the hour block to change the end time. 5. Tap or to change the hour in 1-hour increments. To switch from “am” to “pm” you must round a 12-hour period. 6. Tap to confirm and save your changes. 7. Tap to return to the heat & filter...

  • Page 60: J-400

    Page 54 j-400 3. Frequent mode: activates two cycles at 8:00 pm and 8:00 am every day . Each cycle will last 10 minutes for a total of 20 minutes every day. To activate this mode, tap next to “frequent.” time and duration cannot be altered. 4. Tap to return to the heat & filter menu. Tap again to re...

  • Page 61: J-400

    Page 55 j-400 1. From the “water care” menu you can to set the clear ray uv bulb timer, figure 12.6c. 2. Tap or to change the days in 10-day increments. The range is from off to 365 days. The clear ray uv timer counts down by days not usage. Note: note: it is not recommended that this fea- ture be t...

  • Page 62: J-400

    Page 56 j-400 c. Programming the proclarity/proclear filter timer a programmable filter timer can be set to remind you when to clean or replace the filters and skimmer bag. Tap proclarity 60 (figure 12.6b) to enter the programming menu. 1. From the “water care” menu you can to set the “proclarity” t...

  • Page 63: J-400

    Page 57 j-400 12.7 optional wi-fi setup from the settings menu, tap or to highlight the “wi-fi” menu tab in orange. Tap wi-fi to enter the programming options, figures 12.7a and 12.7b. Make sure you have downloaded the wi-fi app for this setup. 1. You need to follow the instructions from the app in ...

  • Page 64: J-400

    Page 58 j-400 a. Temp lock (figure 12.8b): 1. Tap to lock the temperature feature. 2. Tap (the first block) to select a number. Use or to select a number from 0-9. Then move on to the next number until a four-digit code has been selected. 3. Tap to activate the locking feature. 4. The adjust tempera...

  • Page 65: J-400

    Page 59 j-400 12.9 programming the time and date from the settings menu, tap or to highlight the “time & date” menu tab in orange. Tap time & date to enter the programming options, figures 12.9a and 12.9b. A. To set the time: the default time setting is a 12-hour configuration. To choose the 24-hour...

  • Page 66: J-400

    Page 60 j-400 12.10 programming the language from the settings menu, tap or to highlight the “language” menu tab in orange. Tap language to enter the language options, figures 12.10a and 12.10b. 1. There are 4 languages to select from: english, french, deutsch, and español. To select a language, tap...

  • Page 67: J-400

    Page 61 j-400 13.0 spa maintenance proper and regular maintenance of your spa will help it retain its beauty and performance. Your authorized jacuzzi dealer can supply you with all the information, supplies, and accessory products you will need to accomplish this. Danger: risk of severe injury or dr...

  • Page 68: J-400

    Page 62 j-400 a. Cleaning the filters and filter bag to ensure optimum performance: 1. The proclarity™ filter cartridge (a) must be cleaned every month and replaced every 18 months. 2. The proclarity depth filter (b) must be replaced every 3 months. 3. The proclarity filter canister (c) can be rinse...

  • Page 69: J-400

    Page 63 j-400 e lift unthreaded filter cartridge from skimmer well. F cartridge 1 if used, remove the chemical feeder as instructed prior to rinsing the filter cartridge. Rinse debris from filter pleats using a garden hose and high-pressure nozzle. Start at the top and work downward towards handle. ...

  • Page 70: J-400

    Page 64 j-400 k trapped air bubbles cartridge 1 cartridge 2 submerge both filter cartridges in spa. Tilt threaded end upward to remove trapped air bubbles, then keep cartridges submerged to prevent air entrapment during installation. L place each cartridge back into skimmer well, then rotated each c...

  • Page 71: J-400

    Page 65 j-400 13.2 draining and refilling about every 3 months, you will want to replace the spa’s water. The frequency depends on a number of variables including the amount of use, number of users, attention paid to water quality maintenance, etc. During this time, it is also recommended that you u...

  • Page 72: J-400

    Page 66 j-400 b. To drain your spa, perform the following steps (quickdrain): note: to avoid any injuries, more than one indi- vidual must perform these steps. 1. Turn off power to hot tub at the breaker. 2. Locate the door’s retractable push button on the top of the front panel, figure 13.2e. 3. Pr...

  • Page 73: J-400

    Page 67 j-400 13.4 pillow care clean the headrests in your spa as needed by wiping them with a cloth with soapy water. It is not necessary to remove the headrests for cleaning. To remove headrests for long term storage or replacement, grasp both ends of each headrest and gently pull inward towards t...

  • Page 74: J-400

    Page 68 j-400 5. Do not drag or use the flaps/skirt or the cover lock straps to remove the cover. 6. Use only recommended cover lift systems. 7. Use only chemicals and cleaners recommended by jacuzzi. 8. Remember to keep spa covered when not in use. Maintaining proper water levels assures efficient ...

  • Page 75: J-400

    Page 69 j-400 note: approximately one to two gallons will be released during this procedure. Use a wet/dry vacuum or other means to keep this from flooding the equipment compartment. Replace the drain plugs. 8. Loosen hose clamp at bottom of heater (figure 6.0a, page 13) and pull hose off of heater ...

  • Page 76: J-400

    Page 70 j-400 warning: failure to maintain water quality will: • increase risk of contracting a waterborne illness (e.G. An infection bacteria or virus) and/or respiratory ailments. • damage the equipment, components and spa shell, which are not covered under the hot tub’s warranty. ! Caution: never...

  • Page 77: J-400

    Page 71 j-400 warning: risk of personal injury, drowning or entrapment! Never leave your hot tub unattended for any reason while the cover is open and accessible, especially to small children and animals! Caution: risk of personal injury or spa damage! Never add chlorine tablets (trichlor) or acid t...

  • Page 78: J-400

    Page 72 j-400 14.5 clearray® bulb replacement and quartz tube maintenance important: it is mandatory that the clear ray uv bulb is replaced and the quartz tube be cleaned every 12 months to maintain optimum performance. ! Danger: turn the spa breaker to the off position! ! Warning : drain the spa if...

  • Page 79: J-400

    Page 73 j-400 2. Once the uv bulb has cooled off remove the clear ray system enclosure cover (2) by removing the four screws (1). This will expose the uv bulb and connections, figure 14.5b. 3. Disconnect uv bulb socket (6) from the power cord socket (4), figure 14.5c. 4. Slowly remove the uv bulb (7...

  • Page 80: J-400

    Page 74 j-400 13. System test 2: reconnect the clear ray unit to the controller. Turn breaker back on. Turn on the pump to circulate the water through the clear ray system. Wait for 5 minutes and assure no water is dripping. If water is visible, stop, fix the leak by repeating quartz tube maintenanc...

  • Page 81: J-400

    Page 75 j-400 1. Open flow switch: (heater is deactivated. The filter/circulation may also be deactivated.) the flow switch is malfunctioning open, the circulation pump’s filter cartridge is excessively dirty or an air lock condition has occurred at the circulation pump intake. Contact your authoriz...

  • Page 82: J-400

    Page 76 j-400 11. Cool warning: spa water is more than 20°f/11°c cooler than the temperature set point, the circulation pump and heater will automatically activate to provide freeze protection. The spa will stay in this mode until the water temperature reaches 15°f/8°c below the set temperature. No ...

  • Page 83: J-400

    Page 77 j-400 17. Panel com error: the topside controller is having trouble communicating to your spa. Contact your authorized dealer or service organization. 18. Stereo com error: the stereo is having trouble communicating to your spa. Contact your authorized dealer or service organization. 19. Wi-...

  • Page 84: J-400

    Page 78 j-400 16.0 troubleshooting procedures in the unlikely event your spa is not working the way you believe it should, please first review all the installation and operating instructions in this manual and check the message on the panel display; second, if you are still not satisfied it is worki...

  • Page 85: J-400

    Page 79 j-400 poor jet action 1. Make certain the jets pump is turned on. 2. Check position of massage selectors. 3. Open air control for selected jet system. 4. Check for adequate water level. 5. Check for dirty filter (page 61). Water is too hot 1. Reduce thermostat setting. 2. Switch hot tub to “...

  • Page 86: J-400

    Page 80 j-400 17.0 typical spa wiring diagrams 17.1 wiring diagram for north american 60 hz models only red (l2) pigtail neutral bus ground black (l1) green main service panel with gfci 2-pole gfci breaker ground/bonding lug 2-pole circuit breaker with 2-wire grounded load connection (3 wires to hot...

  • Page 87: J-400

    Page 81 j-400 18.0 circuit board wiring diagrams 18.1 j415/j425/j465/j470/j480 domestic 60hz wiring diagram 30a f6 f2 f5 f4 k12 k9 k14 t1 3 2 tb1 d c b a j22 main panel connections av uv pump 2 j43 fuse pump2/av/uv red blk 240v single service 5.5kw heater j51 j49 k11 k10 j59 j44 2a 250vac 30a fuse p...

  • Page 88: J-400

    Page 82 j-400 18.2 j495 domestic 60hz wiring diagram 30a 30a f7 k12 k9 k15 k14 t1 3 2 tb1 d c b a j22 main panel connections pump 3 av uv pump 2 j43 fuse pump 2/av/uv fuse pump 3 red blk 240v single service 5.5kw heater j65 j51 j52 j61 j49 k11 k10 j59 j44 2a 250vac 30a fuse pump1 pump 1 ozone circ p...

  • Page 89: J-400

    Page 83 j-400 18.3 j415/j425/j465/j470/j480 export 50hz wiring diagram single service connection is the factory default. Note: for a single service connection use tb1 locations b and c. Additionally, the extra white wire must be installed. See section 18.5 for dip switch settings 30a k12 k9 k14 t1 3...

  • Page 90: J-400

    Page 84 j-400 18.4 j495 export 50hz wiring diagram 30a 30a k12 k9 k15 k14 t1 3 2 tb1 d c b a j22 main panel connections pump 3 av uv pump 2 j43 fuse pump2/av/uv fuse pump 3 5.5 kw heater j65 j51 j61 j49 k11 k10 j59 j44 2a 250vac 30a fuse pump1 pump 1 ozone circ pump j27 j34 j29 j50 j56 j57 j63 f7 f6...

  • Page 91: J-400

    Page 85 j-400 18.5 dip switch settings the dip switches are at the s1 location on the board. A. Switch settings for domestic 60hz models breaker dip switch number 1 2 3 4 5 6 7 8 9 10 40a off off off off off off off off off off 50a* off off on off off off off off off off 60a off off off on off off o...

  • Page 92: J-400

    Page 86 j-400 b. Switch settings for export 50hz models export dip switch settings s1 location 1x16a 1x20a 1x32a 1 2 3 4 5 6 7 8 9 10 on off off on on off off off off off on off 2x16a 1 2 3 4 5 6 7 8 9 10 on off on off off off off off off off on off 1 2 3 4 5 6 7 8 9 10 on off on on off off off off ...

  • Page 93: J-400

    Page 87 j-400 c. Configuration settings for j415-j480 models single service (default setting): 1x16a (j415 only) this setting will turn the heater off any time the jets pump is activated. 1x20a this setting will turn the heater off any time either one of the pumps are activated on two pump models. 1...

  • Page 94: J-400

    Page 88 j-400 18.6 single service 50hz connection wiring for export models with a single service breaker. The jumper wiring is shown below. The included extra white wire (1*) must be installed. This is the factory default. Tb1 d c b a j51 j49 j59 j44 j37 j38 j53 j45 j46 j47 j41 j58 j42 j31 j32 j33 j...

  • Page 95: J-400

    Page 89 j-400 18.7 dual service 50hz connection wiring for export models with dual service breakers. The jumper wiring is shown below. Breaker terminal connections l1 = heater and transformer l2 = all other components breaker terminal connections l1 = heater and transformer l2 = all other components...

  • Page 96

    18.8 three service 50hz connection wiring for export models with three service breakers. The jumper wiring is shown below. J495 three service jumper wiring wire from to 1 j37 j36 2 j53 j51 3 j59 j41 4 j61 j38 5 j65 j40 j425/j465/j470/j480 three service jumper wiring wire from to 1 j37 j36 2 j53 j51 ...