- DL manuals
- Javelin
- Printer
- J420i
- User Manual
Javelin J420i User Manual
Summary of J420i
Page 1
General information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 user's manual j420i www.Nbstech.Com nbs technologies - december 2005 c r.
Page 2
General information getting started operation starting to print cards cleaning trouble shooting technical specifications a rev. 1.3 quick start! Before starting to work with your new javelin card printer, please refer to this quick start guide. For more complete information regarding all aspects of ...
Page 3
B general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 4. Loading cards first shuffle a stack of new cards to reduce any electrostatic charge. Always handle cards by their edges. Refer to printer user’s manual chapter 2 for...
Page 4: J420I (X) (X)
I getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 introduction thank you for choosing the javelin j420i plastic card printer. These printers produce cards ideal for personalised identification, access control, visitor, membership, promoti...
Page 5
Ii getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 icons throughout this manual, different icons highlight important information, as follows: important general information mechanical hazard, such as one associated with moving parts, capab...
Page 6
Table of contents 1 getting started ....................................................... 1 1.1 unpacking your card printer 1 1.2 indicators and controls 3 1.3 printer installation 4 2 operation 5 2.1 printer features 5 2.2 loading ribbons 6 2.3 loading cards 8 a- card feeder 8 b- card cleaning ca...
Page 7
Magnetic card stripe encoder ...................... 39 introduction 39 a- media loading orientation ......................................................... 40 b- magnetic encoder cleaning ....................................................... 41 appendix b - smart card contact station ..............
Page 8
1 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 getting started your j420i printer ships in a carton and protective anti-static bag. Keep all packing material in case you need to move or re-ship the printer. While un...
Page 9
2 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 getting started power cable user manual & printer driver cd quick start guide interface cable* cleaning cartridge card output hopper cleaning kit in addition to user do...
Page 10: 1.2 Indicators and Controls
3 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 getting started your j420i printer has an lcd display, two leds and two panel buttons. Lcd display : the 16 character lcd display is used for : ● showing the printer's ...
Page 11: 1.3 Printer Installation
4 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 getting started the following will guide you through the installation of your j420i printer. 1.3 printer installation caution : limit ac power supplied to the j420i pri...
Page 12: 2.1 Printer Features
5 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation 2 operation 2.1 printer features standard features 1. Printhead 2. Printhead unlock lever 3. Card output hopper 4. Card thickness control 5. Card cartridge 6....
Page 13: 2.2 Loading Ribbons
6 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation 2.2 loading ribbons the j420i printer requires approved ribbons (see appendix d). The resin thermal transfer and dye sublimation ribbons are specifically desi...
Page 14
7 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation 3. Load ribbon onto the supply spindle (under printhead carriage) and empty core (with tape attached) onto the take-up spindle. Make sure the ribbon comes off...
Page 15: 2.3 Loading Cards
8 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation 2.3 loading cards a - card cartridge this item is used for loading cards. 1. Rotate clear cover down 2. Install cards as shown. 3. Close clear cover..
Page 16
9 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation do not bend cards or touch print surfaces as this can reduce print quality. The surface of the cards must remain clean and dust free. Always store cards in an...
Page 17
10 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation b - install card cleaning cartridge this item is used to clean the cards entering the printer and must be fitted before using the printer. 1. Remove card cle...
Page 18
11 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation c- card thickness control lever this item is operated by the user to prevent more than one card feeding into the printer at the same time and causing a jam. ...
Page 19: 2.4 Reject Card Box
12 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 the j420i printer is equipped with a reject card box. When an encoding can not be completed, the card is ejected into the reject card box. The j420i printer counts the...
Page 20
13 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 3. Swing up the reject card box door and press the top. An audible "click" signals the locked position. 4. Press the clear button on the front panel to re-start the cu...
Page 21
14 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 a manual feed slot is available on the rear of the card cartridge cover for feeding single cards. Cleaning cards are fed manually through this slot. For one-at-a-time ...
Page 22: 2.6 Printing A Test Card
15 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 with ribbon and cards loaded, your j420i printer is ready to print. To check the operation of the printer you should print a test card. 2.6 printing a test card front ...
Page 23
16 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 the printer is equipped with a lcd display and two key buttons which gives access to printer menus. Select the menu button to enter the menu mode. The top line display...
Page 24
17 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 operation printer model number printer firmware version number of impressions reject box status to show the number of cards remaining in the reject box go to main menu...
Page 25
18 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 printing a sample card 3 printing a sample card printing with the j420i printer requires the windows printer driver, your card design/issuing software or printer comma...
Page 26
19 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 printing a sample card the wizard will: - automatically launch when the driver cd is inserted. - check to see which operating system you are using. - delete previous v...
Page 27
20 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 printing a sample card 3.2 set printer driver options: the j420i printer screen appears. Change the options as follows: 1. On the device settings tab the magnetic enco...
Page 28: 3.3 Printing A Sample Card:
21 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 printing a sample card 3.3 printing a sample card: follow the steps below to print your first card. 1. Go to the microsoft word software. 2. If the printer was not sel...
Page 29
22 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 cleaning 4 cleaning protect your factory warranty ! The recommended maintenance procedures must be performed to maintain your factory warranty. Other than the recommen...
Page 30: 4.1 Cleaning System
23 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 4.1 cleaning system your j420i printer includes a simple cleaning system using the pre-saturated cleaning cards provided. The regular use of these cards will clean and...
Page 31: 4.2 Cleaning The Printhead
24 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 cleaning 4.2 cleaning the printhead cleaning the printer using the cleaning system with cards usually suffices. However, cleaning the printheads using swabs can remove...
Page 32: 4.3 Card Cleaning Cartridge
25 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 cleaning 4.3 card cleaning cartridge your j420i printer also has a card cleaning cartridge. This item cleans the cards entering the printer. To ensure print quality, t...
Page 33
26 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 cleaning 3.Remove the adhesive cleaning roller from cartridge and discard. 4.Install new cleaning roller into cartridge*. To avoid contamination, always hold the clean...
Page 34: 5.1
27 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 5 troubleshooting troubleshooting this section offers solutions to potential problems you may experience with your j420i printer. The table below lists the screen mess...
Page 35
28 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 screen message printing black printing varnish print hologram clean printer clean mag head cleaning remove ribbon out of ribbon mechanical error out of card rotation e...
Page 36
29 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 screen message encoding error reading error reject box full magnetic error flash error no access meaning data cannot be written or read from the card's magnetic stripe...
Page 37
30 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 magnetic encoding errors: check that the cards are inserted correctly in the printer. Ensure that the cards are low or high coercivity as required, and are set-up corr...
Page 38: 5.2 Print Quality Issues
31 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 5.2 print quality issues troubleshooting this section will help you resolve print quality problems. The print quality is dependent on several factors. The two most imp...
Page 39
32 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 troubleshooting • printing shows very pale or inconsistent results. Possible cause a. Ribbon may have been stored improperly or is damaged. B. Cards may not meet speci...
Page 40
33 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 • no printing on the card. Possible cause a. Ribbon may not be installed in the printer b. Cards may not meet specifications. C. Cable on printhead may be disconnected...
Page 41
34 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 6 technical specifications ● high speed printing, over 102 cards/hour edge to edge in full colour (ymckoki) throughput ● small footprint ● windows drivers for 98, nt 4...
Page 42
35 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 card dimensions iso standard dimensions for plain card iso standard dimensions for magnetic stripe card chip position for smart card technical specifications 0.01 in (...
Page 43
36 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 technical specifications ● monochrome: 1000 cards/roll monochrome colours: black, red, blue, green, silver, gold, white, scratch-off ● monochrome: 1500 cards/roll (bla...
Page 44
37 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 options & accessories ● centronics cable (1.8 or 3.0 metres) ● rs-232c serial port ● large input stacker: up to 350 cards (0.76mm) ● smart card contact station (0.76mm...
Page 45
38 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix a javelin i series: intelligent printing system fequently asked questions 1 what is the javelin i series? The i series is a new line of javelin plastic card p...
Page 46
39 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 4 what are the printer features of the new i series intelligent printing system? - image data processing: uses a method of data processing in the printer firmware to o...
Page 47
40 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 7 how do i know if i have an i series ribbon? The i series designation is part of the ribbon description. I series truecolours' ribbons are packaged in blue boxes and ...
Page 48
41 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix b magnetic card stripe encoder this section contains information on the additional operations of the j420i printers with magnetic card stripe encoder. (see ch...
Page 49
42 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 a. Media loading orientation the magnetic encoder is a factory installed item with the read/write head positioned below the card path, available with hico encoding or ...
Page 50
43 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 b. Magnetic encoder cleaning there exists two different processes to clean the magnetic stripe encoder. The first process consists of a standard cleaning of the printe...
Page 51
44 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix c smart card contact station this section contains information on the additional operations of the j420i printers with smart card contact stations. (see chapt...
Page 52
45 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 a. Media loading orientation position the cards with the smart card chip at the top of the card and towards the printer. B. Smart card contact station interface when a...
Page 53
46 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix d appendix d please contact your javelin dealer to place an order for accessories and supplies. Ribbons intelligent javelin encoded ribbons new rich colour fo...
Page 54
47 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix d cards the following plain white plastic cards are available for use in the j420i printer: many other card types are also available; ask your dealer for more...
Page 55
48 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix d accessories accessories available for j420i printer are listed below: description nbs part number 2 33 11 001 2 33 13 000 2 33 12 000 6 11 00 914 6 11 00 91...
Page 56
49 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 printers nbs javelin printers (excluding printhead) are warranted against defects in material or workmanship. Proof of purchase or shipment date is required to validat...
Page 57
50 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 spare parts all parts, maintenance kits, options kits, and accessories are warranted to be free of defects in material and workmanship. This warranty becomes void if t...
Page 58
51 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix f only complete goods in their original packaging with a valid returned materials advice (rma) number clearly marked on the outside can be accepted for return...
Page 59
52 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 appendix g declorations of conformity model: j420i conforms to the following specification: fcc part 15, subpart a, section 15.107(a) and section 15.109(a) class a dig...
Page 60
53 general information getting started operation starting to print cards cleaning trouble shooting technical specifications rev. 1.3 trademarks javelin is a registered trademark of nbs technologies. Windows and ms-dos are registered trademarks of microsoft corp. All other marks are trademarks or reg...