JBL Northridge N26II Owner's Manual - Troubleshooting
If there is no sound from any of
the speakers:
• Check that receiver/amplifier is
on and that a source is playing.
• Review proper operation of your
receiver/amplifier.
If there is no sound coming from
one speaker:
• Check the “Balance” control on
your receiver/ amplifier.
• Check all wires and connections
between receiver/amplifier and
speakers.
• Make sure no wires are
touching other wires or terminals
and creating a short circuit.
• Make sure all wires are
connected. Make sure none of
the speaker wires are frayed, cut
or punctured.
• In Dolby* Digital or DTS
®
modes, make sure that the
receiver/processor is configured
so that the speaker in question is
enabled.
• Turn off all electronics and
switch the speaker in question
with one of the other speakers
that is working correctly. Turn
everything back on, and determine
whether the problem is in the
same place, i.e., the speaker that
was working previously now has
no sound and the speaker that
was not working now sounds
fine; or whether it has moved, i.e.,
the speaker that was not working
still has no sound and the
speaker that was working is still
fine. If the problem is in the same
place, the source of the problem
is most likely with your receiver
or amplifier, and you should
consult the owner’s manual for that
product for further information. If
the problem has followed the
speaker, consult your dealer for
further assistance or, if that
is not possible, visit our Web site
at www.jbl.com for further
information.
If the system plays at low
volumes but shuts off as volume
is increased:
• Check all wires and connections
between receiver/amplifier
and speakers.
• Make sure all wires are
connected. Make sure none of
the speaker wires are frayed, cut
or punctured.
• If more than one pair of main
speakers is being used, check
the minimum impedance
requirements of your
receiver/amplifier.
If there is no (or low) bass
output:
• Make sure the polarities
(+ and –) of the left and right
“Speaker Inputs” are connected
properly.
• Consider adding a powered
subwoofer to your system for use
with digital “.1” surround formats.
If there is no sound from the
surround speakers:
• Check all wires and
connections between receiver/
amplifier and speakers. Make
sure all wires are connected.
Make sure none of the speaker
wires are frayed, cut or
punctured.
• Review proper operation of your
receiver/amplifier and its
surround sound features.
• Make sure the movie or TV
show you are watching is
recorded in a surround sound
mode. If it is not, check to see if
your receiver/amplifier has other
surround modes you may use.
• In Dolby Digital or DTS modes,
make sure your receiver/
processor is configured so that the
surround speakers are enabled.
• Review the operation of your
DVD player and the jacket of your
DVD to make sure that the DVD
features the desired Dolby Digital
or DTS mode, and that you have
properly selected that mode
using both the DVD player’s menu
and the DVD disc’s menu.
TROUBLESHOOTING
Declaration of Conformity
We, Harman Consumer International
2, route de Tours
72500 Chateau-du-Loir
France
declare in own responsibility that the products
described in this owner’s manual are in compliance
with technical standards:
EN 61000-6-3:2001
EN 61000-6-1:2001
Gary Mardell
Harman Consumer International
Chateau-du-Loir, France 4/04