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  5. Administrator's Manual

KAPERSKY ANTI-VIRUS 5.7 - FOR LINUX FILE SERVER Administrator's Manual

Other manuals for ANTI-VIRUS 5.7 - FOR LINUX FILE SERVER: Administrator's Manual

Summary of ANTI-VIRUS 5.7 - FOR LINUX FILE SERVER

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    Kaspersky lab kaspersky anti-virus ® 5.7 for linux file server administrator's guide.

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    K a s p e r s k y a n t i - v i r u s ® 5 . 7 f o r l i n u x f i l e s e r v e r administrator's guide  kaspersky lab ltd. Http://www.Kaspersky.Com/ revision date: september, 2008.

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    Contents chapter 1. Introduction .................................................................................. 6 1.1. Computer viruses and malware ........................................................................ 6 1.2. Purpose and major functionality of kaspersky anti-virus ...............

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    4 kaspersky anti-virus 5.7 for linux file server 4.2.6. Additional capabilities: using script files .................................................... 30 4.2.6.1. Disinfection of infected objects in an archive ...................................... 30 4.2.6.2. Sending notifications to the administ...

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    Contents 5 6.3.2.4. Specifying additional parameters ....................................................... 61 chapter 7. Uninstalling kaspersky anti-virus...................................... 62 chapter 8. Verifying the anti-virus operation ..................................... 63 appendix a. Add...

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    Chapter 1.Introduction the constant growth in both the number of computer users, and the volume of e- mail and internet traffic, increases the threat of virus infections and data corruption or theft by malicious computer programs (malware). The most dangerous sources of malware are: internet the glo...

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    Introduction 7 nel from one computer to another, using networks, e-mail and other channels. This ability allows worms to proliferate extremely quickly. Worms propagate by penetrating a computer, determining the ip ad- dresses of other nearby computers, and send copies of themselves to these computer...

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    8 kaspersky anti-virus 5.7 for linux file server  scan objects on demand: search infected and suspicious files (including files within specified scan scopes); analyze files, and disinfect or delete infected objects.  quarantine suspicious and corrupted objects: save suspicious files in the quarant...

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    Introduction 9  100 mb free hard drive space for installation of the application and storage of temporary files.  software requirements:  one of the following operating systems for 32-bit platforms: o red hat enterprise linux 5.2 server; o fedora 9; o suse linux enterprise server 10 sp2; o novel ...

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    10 kaspersky anti-virus 5.7 for linux file server 1.6. Distribution kit you can purchase kaspersky anti-virus online (for example, visit http://www.Kaspersky.Com and follow the e-store link). If you buy kaspersky anti-virus online, you will download the application from kaspersky lab's website; in t...

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    Introduction 11 1.7. Conventions used in this document various formatting features and icons are used throughout this document, depending on the purpose and the meaning of the text. The table below lists the conventions used in the text. Format feature meaning/usage bold font titles of menus, menu i...

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    Chapter 2. How it works to understand how kaspersky anti-virus works, it is useful to know that it comprises a number of application modules, each with a specific function in providing anti-virus protection for your computer. Kaspersky anti-virus includes:  on-demand anti-virus scan component kavsc...

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    How it works 13 4. Based on the object's status, the kavmonitor component either allows or blocks access to the file. If access is blocked, the application requesting access to the file will receive an error code indicating that access has been denied. The file status assigned during scanning and pr...

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    Chapter 3.Installing kaspersky anti-virus we recommend that you perform this system check before installing kaspersky anti-virus:  make sure that your system meets the hardware and software require- ments for kaspersky anti-virus (see 1.5 on p. 8).  configure your internet connection.  log in as ...

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    Installing kaspersky anti-virus 15 3. Registration of required services depending upon the host system. 4. Setting up default parameters in configuration files of the product compo- nents. 3.3. Post-install configuration post-install configuration is the second part of kaspersky anti-virus setup. To...

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    16 kaspersky anti-virus ® 5.7 for linux file server where [path] stands for the path to the kernel source code. 3.4. Installing network agent if you plan to manage the application remotely using kaspersky administration kit, the network agent has to be installed. To initiate network agent installati...

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    Installing kaspersky anti-virus 17 3.6. Updating the application to version 5.7 the upgrading procedure works correctly for version 5.5-27. The kavmonitor service has to be stopped before upgrading. To do that, enter the following in the command line: # /etc/init.D/kav4fs stop to initiate kaspersky ...

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    18 kaspersky anti-virus ® 5.7 for linux file server kav4fs-licensemanager – executable file of the license keys manage- ment component. /lib/ – directory containing auxiliary files of kaspersky anti-virus. /setup/ – directory containing the scripts required for application configu- ration: postinsta...

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    Installing kaspersky anti-virus 19 klnagchk – this utility checks the manual connection to the administra- tion server (see the kaspersky administration kit reference book for more information on using this utility). /lib/ – directory containing auxiliary files of the network agent. /bin/setup – dir...

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    Chapter 4.Using kaspersky anti-virus kaspersky anti-virus allows you to specify the anti-virus protection system of your computer, at the level either of individual files or of the entire file system. The application‟s functionality can be packaged into tasks that the administrator can perform using...

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    Using kaspersky anti-virus 21 in the [updater.Options] section of the application configuration file. In this case the keepup2date component starts choosing the update servers, marked as belonging to the specified region. If the update cannot be performed from the address selected, the component swi...

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    22 kaspersky anti-virus ® 5.7 for linux file server task: configure automatic anti-virus database updates to be performed every hour. Only record application errors in the system log. Maintain the general log for all tasks started, and do not print any information to the screen. Solution: to perform...

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    Using kaspersky anti-virus 23 task: configure the component to download updates to the anti-virus database from a specified url. If the download cannot be performed from this url, update the database from the urls specified in the list included in the keepup2date component. Solution: to perform this...

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    24 kaspersky anti-virus ® 5.7 for linux file server 1. Specify the corresponding values for the settings in the application's configuration file: [updater.Options] updateserverurl=/home/bases useupdateserverurl=yes useupdateserverurlonly=no 2. Enter at the command line: # /opt/kaspersky/kav4fs/bin/k...

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    Using kaspersky anti-virus 25 2. Make sure that the proxyaddress setting in the [updater.Options] section of the configuration file contains the url of the proxy server. The address must be specified in the format http://username:password@ip_address:port.The values ip address and port are mandatory,...

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    26 kaspersky anti-virus ® 5.7 for linux file server  as a one-time task - from the command line (see 4.2.4 on p. 29).  according to the schedule using the cron application (see 4.2.5 on p. 29). An anti-virus scan of the entire computer is a process that requires considerable resources. It should b...

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    Using kaspersky anti-virus 27  turn off the recursive scan of the catalogs ([scanner.Options] section, the recursion setting or command line parameter -r).  create an alternative configuration file and specify this file to be used us- ing the command line parameter -c at component startup. The def...

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    28 kaspersky anti-virus ® 5.7 for linux file server  curefailed – the object could not be disinfected. Files with this status will be processed according to rules specified for infected objects.  error – error occurred during the object scan. 4.2.3. Actions to be performed on objects the actions t...

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    Using kaspersky anti-virus 29 if no configuration file is specified in the command line at the component startup, the operating settings will be taken from the kav4fs.Conf file. The use of this file at startup does not have to be specified!  you can specify them for the current work session using c...

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    30 kaspersky anti-virus ® 5.7 for linux file server task: run an anti-virus scan of the /home directory every day at 0:00, using the scan settings specified in the configuration file /etc/kav/scanhome.Conf. Solution: to perform this task, do the following: 1. Create the configuration file /etc/kav/s...

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    Using kaspersky anti-virus 31 solution: to perform this task, do the following: enter at the command line: # /opt/kaspersky/kav4fs/share/contrib/vox.Sh hive-path> 4.2.6.2. Sending notifications to the administrator using standard unix tools, you can specify that notifications are sent to the adminis...

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    32 kaspersky anti-virus ® 5.7 for linux file server 4.3. Real-time anti-virus protection real-time anti-virus protection of the computer's file system is performed by the kavmonitor component. All settings of the kavmonitor component are contained in the [moni- tor.*] sections of the application's c...

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    Using kaspersky anti-virus 33 you can also configure additionalsettings:  use the settings excludedirs and excludemask todefine directories that will be excluded from the scan.  use the heuristic code analyzer and the ichecker technologies.  reduce the server load, by defining the maximum number ...

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    34 kaspersky anti-virus ® 5.7 for linux file server apart from this, kaspersky anti-virus provides a special licensemanager component that allows you to view not only the full information about the keys, but also receive some analytical data. All information will be printed to the screen. To view in...

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    Using kaspersky anti-virus 35 4.4.2. Renewing your license renewal of your kaspersky anti-virus license grants you the right for to restore the application‟s full functionality: that is, to update the anti-virus database, and resume the additional services listed in 4.3 on p. 32. The license period ...

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    36 kaspersky anti-virus ® 5.7 for linux file server to remove a license key, enter at the command line: # /opt/kaspersky/kav4fs/bin/kav4fs-licensemanager –da to remove the active license key, or # /opt/kaspersky/kav4fs/bin/kav4fs-licensemanager –dr to remove the additional license key..

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    Chapter 5. Additional settings this chapter contains information about additional settings of kaspersky anti- virus. These additional settings can extend the functionality of the application and its adaptation to the conditions of a specific company. 5.1. Configuration of product interaction with we...

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    38 kaspersky anti-virus ® 5.7 for linux file server 5.2. Optimization of kaspersky anti- virus operation to reduce the load on the computer‟s processor, and increase the speed of anti- virus processing, kaspersky anti-virus offers effective optimization methods. This section gives a detailed discuss...

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    Additional settings 39 if information about the requested file is not detected in either the ichecker database or the cache, a full anti-virus scan of the file will be performed. If you switched the anti-virus database set while working with kas- persky anti-virus, you will have to manually delete i...

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    40 kaspersky anti-virus ® 5.7 for linux file server 5.3. Moving objects into quarantine you can configure kaspersky anti-virus so that all infected objects will be moved to a separate quarantine directory. This ability can be used, for example, if the object could not be disinfected, but the file it...

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    Additional settings 41 oninfected=exec mv %fullpath%/%filename% /tmp/infected/%filename%; chmod –x /tmp/infected/%filename% task: scan all files for which access is attempted, and disinfect in- fected objects. If disinfection is not successful, move the infected ob- jects with full paths into the di...

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    42 kaspersky anti-virus ® 5.7 for linux file server 5.5. Localization of the date and time format during its operation, kaspersky anti-virus generates reports for each of its components and sends notifications to its users and administrators. This information is always stamped with the date and the ...

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    Additional settings 43 successive level includes information of the previous level complemented by some additional information. The table below lists the possible levels of the report detail. Level level descrip- tion explanation 0 critical errors information about critical errors only. For example,...

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    44 kaspersky anti-virus ® 5.7 for linux file server by default, logging to a file is disabled for the on-demand scan or up- date tasks launched via the kaspersky administration kit. Specify the report detail level and report storage directory via the re- portlevel and reportsdir parameters in the [m...

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    Chapter 6.Administering the program with kaspersky administration kit the kaspersky administration kit enables central management of the key administrative tasks in operating a company network‟s security system. Kaspersky anti-virus 5.7 is one of the suite of kaspersky lab products which can be mana...

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    46 kaspersky anti-virus ® 5.7 for linux file server figure 1. Kaspersky administration kit administration console when administering the application centrally through kaspersky administration kit, the administrator determines settings for policies, tasks, and for the application. Protection is desig...

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    Administering the program with kaspersky administration kit 47 a policy allows you to manage the complete functionality of the application, since it contains both application settings and settings for all types of tasks, except for settings that are specified individually for a specific computer (fo...

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    48 kaspersky anti-virus ® 5.7 for linux file server figure 2. List of kaspersky lab applications 6.1.1. Configuring application settings to view or modify application settings: 1. Open the properties window for the client computer on the applications tab (see figure 2). 2. Select kaspersky anti-viru...

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    Administering the program with kaspersky administration kit 49 figure 3. Configuring kaspersky anti-virus settings. Settings tab if a policy prevents alteration to some settings (see 6.3.1 on pg. 57) the corresponding controls will be disabled. On the settings tab, you can configure general protecti...

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    50 kaspersky anti-virus ® 5.7 for linux file server  configure application performance settings (the number of simultaneously scanned files, number of files preserved in kernel and userspace cache). 6.1.1.2. Settings tab, real-time protection: protection scope section on the protection: protection ...

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    Administering the program with kaspersky administration kit 51 figure 4. List of application tasks when working with the application through kaspersky administration kit, you can create:  local tasks, configured for individual computers  group tasks, configured for computers which are all members ...

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    52 kaspersky anti-virus ® 5.7 for linux file server 6.2.1.1. Creating local tasks to create a local task: 1. From the groups list (see figure 1), select the group which contains the client computer for which you want to create a local task. 2. Select the target computer from the list of group‟s comp...

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    Administering the program with kaspersky administration kit 53 configuring settings for an on-demand scan task for on-demand scanning tasks, you must specify:  the types of objects to be scanned  the scan scope specified as a colon-delimited list of paths to the objects to scan  the actions that ...

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    54 kaspersky anti-virus ® 5.7 for linux file server 6.2.1.2. Creating group tasks to create a group task: 1. Select the group for which you want to create a task from the console tree (see figure 1). 2. Select the group‟s list of tasks, open the context menu, and select the createtask command, or u...

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    Administering the program with kaspersky administration kit 55 2. Select the task from the list and click the properties button. The task settings window will open (see figure 5). Figure 5. Configuring task settings the following tabs are the same for all tasks:  general – view general information ...

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    56 kaspersky anti-virus ® 5.7 for linux file server  the trusted zone – a list of objects and objects‟ name masks excluded from scanning  whether to scan local file systems only  whether to scan directories recursively  whether to resolve symbolic links during scan  whether the current task sho...

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    Administering the program with kaspersky administration kit 57 6.3. Managing policies setting up policies allows you to apply universal application and task settings to a group of client computers. This section includes information on creating and configuring policies for kaspersky anti-virus. 6.3.1...

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    58 kaspersky anti-virus ® 5.7 for linux file server you can create several policies for a single application within a group, but only one of them can be active. Step 3. Configuring policy settings application settings are subdivided in two categories:  general settings  the settings of protection ...

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    Administering the program with kaspersky administration kit 59 6.3.2. Viewing and editing policy settings at the editing stage, you can modify the policy, and also block modification to settings in nested group policies and in application and task settings. 1. Select the computer group for which set...

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    60 kaspersky anti-virus ® 5.7 for linux file server figure 6. Configuring policy settings when editing policy settings, use the button to lock data entered for the policy. In future, blocked settings will not be available for alteration in the application or task properties.. 6.3.2.1. Configuring th...

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    Administering the program with kaspersky administration kit 61 6.3.2.2. Specifying object types to be protected you can specify which object types will be protected in the protection: scope and objects’ types section of the settings tab. You can choose to scan:  packed executables  archives  self...

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    62 kaspersky anti-virus ® 5.7 for linux file server chapter 7.Uninstalling kaspersky anti-virus to uninstall kaspersky anti-virus you will need:  privileged user rights (root). If you are going to uninstall the application and do not have such rights, you will have to log in to the system as the ro...

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    Chapter 8.Verifying the anti-virus operation after kaspersky anti-virus is installed and configured, you are advised to verify the correctness of its operation using a test "virus" and its modifications. This test "virus" was specially designed by (the european institute for computer antivirus resea...

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    64 kaspersky anti-virus ® 5.7 for linux file server prefix object type erro– not analyzed due to an error. Cure– disinfected. The object will be disinfected; the text of the “virus” body will be replaced with the word "cure" dele– the object will be automatically deleted the first table column lists...

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    Appendix a. Additional information about the application this appendix contains the description of the directory tree of kaspersky anti- virus after installation, the configuration file and the command line parameters of the components and their return codes. The script file for disinfecting archive...

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    66 kaspersky anti-virus ® 5.7 for linux file server section [network] contains kavmidware connection settings: you should not change this parameter value during regular application use. Middlewareaddress=/var/run/kav4fs/kavmidware.Socket – configuration of the kavmidware connection to network agent ...

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    Appendix a 67 contained in the standard set, signatures of riskware, including adware and remote administration programs. Section [monitor.Path] includes settings that define paths to most important files without which the kavmonitor module will not function. Backuppath= path – full path to the dire...

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    68 kaspersky anti-virus ® 5.7 for linux file server the following values can be passed as the exec action parameters:  %virusname% – name of the detected threat or the error name.  %list% – filename or the list of infected, suspicious and cor- rupted files found in the container. The file format i...

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    Appendix a 69 mailplain=yes – scan e-mail messages in plain text format. To disable this mode assign value no to this setting. Packed=yes – packed files scan mode. To disable this mode assign value no to this setting. Recursion=yes – mode for recursive scanning of directories during the anti- virus ...

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    70 kaspersky anti-virus ® 5.7 for linux file server section [scanner.Container] includes settings that determine actions to be performed on archives during the anti-virus protection of the server's file systems. Oncorrupted=action – actions to be performed in case of a detection of a corrupted conta...

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    Appendix a 71 onprotected=action – actions to be performed in case of the detection of a password-protected object. Such objects cannot be scanned. Onerror=action – actions to be performed if an error occurred during the object scan. Syntax of the actions that are performed with the objects listed a...

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    72 kaspersky anti-virus ® 5.7 for linux file server reportlevel=4 – report detail level (see 5.6 on p. 42). Section [updater.Options] contains the settings of the keepup2date component operation: keepsilent=no – mode for printing information about operation of the kee- pup2date component to the scre...

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    Appendix a 73 section [middleware.Options] contains the settings of the kavmidware service: you should not change these parameters‟ values during regular appli- cation use. Scannerexe=/opt/kaspersky/kav4fs/bin/kav4fs-kavscanner – path to the executable file of the kavscanner component. Keepup2dateex...

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    74 kaspersky anti-virus ® 5.7 for linux file server –f ignore corrupted signature of the kavscanner component and attempt to disinfect the component. Scanning options: –e change the default scan option. The following modes may be used as an : p/p enable/disable the scan of packed files; a/a enable/d...

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    Appendix a 75 2 enable display of information messages; 3 enable display of messages about scan; –x specify detail level for the scan report printed to the screen. The following detail level may be used as an : o/o short/extended format for messages about scan of a sim- ple object; С/с short/extende...

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    76 kaspersky anti-virus ® 5.7 for linux file server w save the list of object the code of which resembles the code of a know virus to file . –@ > scan objects which are specified in the file . File processing options (the use of these parameters in the command line cancels the execution of actions d...

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    Appendix a 77 25 infected files detected; 30 system error occurred during the file scan; 50 unable to load the anti-virus database (path specified in the configuration file was not found); 55 the anti-virus database has been corrupted; 60 the anti-virus database date stamp is beyond the license key ...

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    78 kaspersky anti-virus ® 5.7 for linux file server a.5. Command line parameters for component licensemanager help options: –h display help information about the licensemanager component to the screen; –v display the application version. License key management options: –s display information about a...

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    Appendix a 79 65 unable to load configuration file; 66 invalid configuration file option. 70 component licensemanager is corrupted..

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    80 kaspersky anti-virus ® 5.7 for linux file server a.7. Command line parameters for component keepup2date help options: –v print to the screen the version of the application and close the component. –h print to the screen help information about the command line parameters supported by the component...

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    Appendix a 81 –l log the results of the component‟s operation in file . A.8. Return codes of the keepup2date component during its operation the keepup2date component may return the following codes: a.9. Command line parameters for component kavmidware Опции помощи: –v print to the screen the version...

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    Appendix b.Frequently asked questions this chapter is devoted to questions most frequently asked by users regarding the installation, setup, and operation of kaspersky anti-virus. We will try to answer them here in detail. Question: can kaspersky anti-virus be used with other vendors‟ anti- virus so...

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    Appendix b 83 kaspersky anti-virus can detect over 700 formats of archived and com- pressed files. This is very important for the anti-virus security as each detectable file format may contain executable malicious code. However, each new version of the product works faster than the previous version,...

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    84 kaspersky anti-virus ® 5.7 for linux file server computer. Select this drive as the license key source drive during the kaspersky anti-virus installation. You can also read the content of the floppy disk on another computer equipped with a floppy drive and send the license key file to your e-mail...

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    Appendix b 85 cedure starting with creation of updates at kaspersky lab through file updates at the user's side. The advantages of the new update service are as follows:  resuming downloading in case of a disconnection. Now you do not have to download over again those updates that you al- ready rec...

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    86 kaspersky anti-virus ® 5.7 for linux file server kaspersky anti-virus 5.7 was tested for operation under redhat, debian and suse and mandriva linux os and the kaspersky anti-virus distri- bution packages were issued exactly for these flavors of linux. Details on the supported operating systems se...

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    Appendix b 87 text_file – full path to the file in which the information will be stored. For example, # /opt/kaspersky/kav4fs/bin/kav4fs-keepup2date > ./updater.Log 2>&1 in this case, standard output messages and error messages of the kee- pup2date component will be logged into file updater.Log. Que...

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    Appendix c.Kaspersky lab founded in 1997, kaspersky lab has become a recognized leader in information security technologies. It produces a wide range of data security software and delivers high-performance, comprehensive solutions to protect computers and networks against all types of malicious prog...

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    Appendix c 89 c.1. Other kaspersky lab products kaspersky lab news agent the news agent is intended for timely delivery of news published by kaspersky lab, notifications about the current status of virus activity, and fresh news. The program reads the list of available news feeds and their content f...

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    90 kaspersky anti-virus ® 5.7 for linux file server kaspersky anti-virus ® 6.0 kaspersky anti-virus 6.0 is designed to safeguard personal computers against malicious software as an optimal combination of conventional methods of anti- virus protection and new proactive technologies. The program provi...

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    Appendix c 91 look, microsoft outlook express/windows mail, and the bat!) and sup- ports disinfection of their e-mail databases.  real-time anti-virus scanning of internet traffic transferred via http.  file system protection: anti-virus scanning of individual files, folders or drives. In addition...

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    92 kaspersky anti-virus ® 5.7 for linux file server real-time scanning – all incoming and outgoing files are automatically scanned, as well as files when attempts are made to access them protection from text message spam kaspersky anti-virus for file servers this software package provides reliable p...

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    Appendix c 93  log detailed reports;  automatically update program databases. Kaspersky open space security kaspersky open space security is a software package withal new approach to security for today's corporate networks of any size, providing centralized protection information systems and suppo...

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    94 kaspersky anti-virus ® 5.7 for linux file server  rescue disk creation tools that enable you to restore your system after a virus outbreak;  an extensive reporting system on protection status;  automatic database updates;  full support for 64-bit operating systems;  optimization of program p...

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    Appendix c 95  automatic database updates. Kaspersky enterprise space security this program includes components for protecting linked workstations and servers from all today's internet threats. It deletes viruses from e-mail, keeping information safe while providing secure access to network resourc...

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    96 kaspersky anti-virus ® 5.7 for linux file server this solution monitors all inbound and outbound data streams (e-mail, internet, and all network interactions). It includes components for protecting workstations and mobile devices, keeps information safe while providing secure access for users to ...

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    Appendix c 97  self-defense from malicious programs;  full support for 64-bit operating systems;  automatic database updates. Kaspersky security for mail servers this program is for protecting mail servers and linked servers from malicious programs and spam. The program includes application for p...

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    98 kaspersky anti-virus ® 5.7 for linux file server kaspersky security for internet gateways this program provides secure access to the internet for all an organization's employees, automatically deleting malware and riskware from the data incoming on http/ftp. The solution includes: kaspersky admin...

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    Appendix c 99 kaspersky ® anti-spam‟s high performance is ensured by daily updates to the content filtration database, adding samples provided by the company‟s linguistic laboratory specialists. Databases are updated every 20 minutes. Kaspersky anti-virus ® for mimesweeper kaspersky anti-virus ® for...

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    Appendix d.License agreement end user license agreement notice to all users: carefully read the following legal agreement ("agreement") for the license of specified software ("software") produced by kaspersky lab ("kaspersky lab"). If you have purchased this software via the internet by clicking the...

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    Appendix d 101 the right to return and refund extends only to the original purchaser. All references to "software" herein shall be deemed to include the software activation key ("key identification file") with which you will be provided by kaspersky lab as part of the software. 1. License grant. Sub...

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    102 kaspersky anti-virus ® 5.7 for linux file server 1.1.4 you shall not make error corrections to, or otherwise modify, adapt, or translate the software, nor create derivative works of the software, nor permit any third party to copy the software (other than as expressly permitted herein). 1.1.5 yo...

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    Appendix d 103 may terminate this agreement at any point by destroying all copies of the software and the documentation. 3. Support. (i) kaspersky lab will provide you with the support services ("support services") as defined below for a period of one year following: (a) payment of its then current ...

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    104 kaspersky anti-virus ® 5.7 for linux file server information, but without limitation to the foregoing shall use best endeavours to maintain the security of the key identification file. 6. Limited warranty. (i) kaspersky lab warrants that for six (6) months from first download or installation the...

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    Appendix d 105 (a) loss of revenue; (b) loss of actual or anticipated profits (including for loss of profits on contracts); (c) loss of the use of money; (d) loss of anticipated savings; (e) loss of business; (f) loss of opportunity; (g) loss of goodwill; (h) loss of reputation; (i) loss of, damage ...