Karcher G 2401 OH Operator's Manual - Troubleshooting –
13
TROUBLESHOOTING –
continued
Garden hose connection leaks.
• Loose fittings.
- Tighten fittings.
• Missing/worn rubber washer.
- Insert new washer.
Spray wand leaks.
• Spray wand not properly attached.
- Slide the spray wand into the gun.
Turn the wand collar clockwise onto
the gun threads until tight.
• Broken o-ring.
- Call Kärcher customer service hotline
and order an o-ring.
Pump is noisy.
• Pump is sucking air.
- Check that hoses and fittings are air
tight. Turn off machine and
purgepump by squeezing trigger gun
until a steady flow of water emerges
through the nozzle.
Water leaks from pump.
• Loose fittings.
- Check that all fittings are tight.
• Water seals are damaged or worn.
- Call service center.
• Thermal protection device is
activated.
- Thermal protection device will auto
reset.
Oil Drip.
• Oil seals are damaged or worn.
Call service center.
If you encounter any additional
difficulties not listed, please call our
customer support for help.
WARRANTY USA
See enclosed warranty card.
WARRANTY CDN
Kärcher Canada Inc. warrants to the origi-
nal owner that this product shall be free from
defects in material and workmanship for
two years from the date of its original
purchase. If such a defect appears during
the warranty period, upon presentation of
proof of purchase, Kärcher Canada Inc. will
repair or replace (at its option) your product
without charge.
This warranty does not cover accidental
damage, unreasonable use, normal wear
and tear, loss of use or other consequential
damages, nor does it cover repairs made
or attempted by unauthorized persons.
Trigger gun, hose, spray wands and other
accessories are warranted for 3 months.
Please note that no returns will be accepted
without prior authorization from our
customer service department.
It is the owners responsibility to file claims
for damage caused by public transportation
carriers directly with the carrier concerned.
Kärcher Customer Support USA
Call: 1-800-537-4129 for help
or visit our website:
www.karcher-usa.com
Kärcher Customer Service CDN
Call: 1-800-465-4980 for help
or visit our website:
www.karcher.ca