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Karel evm224 Owner's Manual

Manual is about: auto attendant & voice mail

Summary of evm224

  • Page 1

    Karel evm224 auto attendant & voice mail easy to use owner’s guide edition 3. 1.

  • Page 2: &217(176

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  • Page 3: Introduction

    Introduction this easy to use owner's guide provides an overall reference on the evm224 auto attendant facilities of karel ms224 telephone system. Optionally, evm224 may have voice mail facilities. Auto attendant facilities mainly serve the external callers by guiding them throughout their calls wit...

  • Page 5: I. Extension Services

    Karel evm224 easy to use owner’s guide edition 3.1 3 i. Extension services i.1. Temporary absent message (8648) allows leaving a temporary message to be read to the calling parties. The message is cleared at the next use of the extension telephone. • a ctivate • c lear lift handset. Lift handset. Di...

  • Page 6: I.3.   Leaving A Message

    Karel evm224 easy to use owner’s guide edition 3.1 4 • a ctivate • c ancel when you are leaving: when you are back: lift handset. Lift handset. The message is first read and then activated. Receive internal dial tone. Receive internal dial tone. • n otes 1. Themessage is automatically activated just...

  • Page 7: (8646)

    Karel evm224 easy to use owner’s guide edition 3.1 5 i.4. Listening to the new messages (8646) allows listening to the new messages left at your extension. The operator can use this facility to listen to the messages left at the system in night mode as well. When there are new messages, the system w...

  • Page 8: (8645)

    Karel evm224 easy to use owner’s guide edition 3.1 6 i.5. Listening to all the messages (8645) allows listening to the new messages left at your extension as well as the messages previously listened to if they are not cleared yet. The operator can use this facility to listen to the messages left at ...

  • Page 9

    Karel evm224 easy to use owner’s guide edition 3.1 7 i.6. Recording external calls ( #### ) • s tart r ecording • s top r ecording you are conversing with an external party. You are recording your external call. Hold the call. Hang up, or hold the call. Dial your extension number. Retrieve the call....

  • Page 10

    Karel evm224 easy to use owner’s guide edition 3.1 8 i.7. Processing messages while listening to the messages or recorded external calls using any of the relevant features that are explained throughout this guide, the system facilitates certain operations by pressing certain digits. • a ctivate you ...

  • Page 11: (8389)

    Karel evm224 easy to use owner’s guide edition 3.1 9 i.8. Temporary reminder message (8389) allows setting a reminder time and entering a message to be read at this time. • a ctivate • c ancel lift handset. Lift handset. Dial hour (00..23) and minute (00..59). Hang up. Record message within 30 secon...

  • Page 12: (83879)

    Karel evm224 easy to use owner’s guide edition 3.1 10 i.9. Permanent reminder message (83879) allows setting a time to ring the telephone everyday and entering a message to be read at this time. • a ctivate • c ancel lift handset. Lift handset. Dial hour (00..23) and minute (00..59) hang up. Record ...

  • Page 13

    Karel evm224 easy to use owner’s guide edition 3.1 11 ii. Services for external callers ii.1. Leaving a message at an extension an external caller who calls an extension directly through an auto attendant or disa (direct inward subscriber access) line can leave a message at that extension if the ext...

  • Page 14: Calling From Outside

    Karel evm224 easy to use owner’s guide edition 3.1 12 ii.2. Listening to the messages calling from outside provided that you have a password and a temporary absent message and there is a line programmed to ring at your extension, you can listen to the messages by calling the system through this line...

  • Page 15: Calling From Outside

    Karel evm224 easy to use owner’s guide edition 3.1 13 ii.3. Changing the temporary absent message calling from outside provided that you have a password and a temporary absent message and there is a line programmed to ring at your extension, you can change your temporary absent message by calling th...

  • Page 16: Calling From Disa Lines

    Karel evm224 easy to use owner’s guide edition 3.1 14 ii.4. Listening to the messages calling from disa lines allows listening to the messages left at your extension calling the system through a disa line. The operator can use this facility to listen to the messages left at the system at night mode ...

  • Page 17: III. Operator Only Services

    Karel evm224 easy to use owner’s guide edition 3.1 15 iii. Operator only services iii.1. Wake-up message (83889) allows setting a time to ring any extension telephone and entering a message to be read at this time. • a ctivate • c ancel lift handset. Lift handset. Dial extension number. Dial extensi...

  • Page 18: III.2.  Night Mode

    Karel evm224 easy to use owner’s guide edition 3.1 16 iii.2. Night mode (879 or 858) provided that evm224 offers voice mail facilities and the night mode greeting message is recorded, night mode can be activatedin two ways. • a ctivate ( answer & record message ) lift handset. The night mode greetin...

  • Page 19

    Karel evm224 easy to use owner’s guide edition 3.1 17 iii.3. Listening to the messages calling from outside in night mode allows listening to the messages left at your extension and at the system by calling from outside in night mode, provided that you have a password. • a ctivate call the system. R...

  • Page 20: (8649)

    Karel evm224 easy to use owner’s guide edition 3.1 18 iii.4. Clearing the messages (8649) allows clearing the voice mail messages in case there are erroneous operations related to the voice mail facility. • a ctivate lift handset. All voice mail messages except for wake-up messages, permanent & temp...

  • Page 21

    Karel evm224 easy to use owner’s guide edition 3.1 19 iii.5. Guiding the extensions calling from outside to listen to their messages allows guiding the extensions calling from outside to listen to the messages left at their own extension telephone. • a ctivate the extension user calls you from outsi...

  • Page 22: To Leave Messages

    Karel evm224 easy to use owner’s guide edition 3.1 20 iii.6. Guiding the external callers to leave messages allows guiding the external callers to leave messages to the extensions they are calling. • a ctivate while talking to the external party tell him that he can leave a private message to the ex...

  • Page 23: (874)

    Karel evm224 easy to use owner’s guide edition 3.1 21 iii.7. Auto attendant activation (874) allows activating the auto attendant facilities and thus setting the evm224 to guide the external parties by the auto attendant messages throughout their calls. • a ctivate • c ancel lift handset. Lift hands...

  • Page 24

    Karel evm224 easy to use owner’s guide edition 3.1 22 • n otes 1. The auto attendant messages with their numbers are as below: 00 : auto attendant greeting message. 01 : missing digit message. 02 : busy extension message. 03 : no answer message. 04 : invalid number message. 05 : wait message. 06 : i...