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Karel MS128 Easy To Use Owner's Manual

Other manuals for MS128: Installation & Maintenance Manual

Summary of MS128

  • Page 1

    Karel ms128 t e l e p h o n e s y s t e m easy to use owner’s guide edition 3.2.

  • Page 3: Contents

    I contents section code page introduction 1 user’s guide i. General definitions 3 i.1. Hook-flash 3 i.2. Hang up 4 ii. How to make calls 5 ii.1. Calling an extension 5 ii.2. Calling the operator (0) 5 ii.3. Making external calls (9 or 7) 5 ii.4. Marked external calls (790) 6 ii.5. Account coded exte...

  • Page 4

    Ii section code page iv. How to handle calls 19 iv.1. Call hold / retrieve (#) 19 iv.2. Inquiry call 20 iv.3. Call transfer 21 iv.4. Call park (#4) 22 iv.5. Parked call retrieve (4 or 44) 22 iv.6. Multiple parked call retrieve (4) 23 iv.7. Three party conference 23 iv.8. Line-line connection 25 iv.9...

  • Page 5

    Iii section code page operator’s guide i. Serial call transfer (#0) 41 ii. Multiple call park (#4) 42 iii. Multiple parked call retrieve (4) 42 iv. Music on hold (832) 43 v. Time setting (88) 44 vi. Date setting (833) 44 vii. Night mode (879/878) 45 viii. Common pool entry (834) 45 ix. Wake-up servi...

  • Page 7: &21*5$78/$7,216

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  • Page 8: '66'Luhfw6Wdwlrq6Hohfw0Rgxoh

    ☛ tired of dialing? What about one touch access? '66'luhfw6wdwlrq6hohfw0rgxoh lvhvshfldoo\xvhixoiruwkhshrsohzkrqhhgwrxvhwkhluwhohskrqhvyhu\ iuhtxhqwo\ 7khprgxohlwvhoilvolnhdsurjudppdeohnh\sdg8vhupd\dfwlydwhdq\ idflolw\dvvljqhgwrdqh\vlpso\e\rqhwrxfk (dfknh\kdvd/('wrvkrzwkhvwdwxvriwkhidflolw\dvvljqh...

  • Page 9: 56,qwhuidfh

    56,qwhuidfh lvdqrwkhufdoouhfruguhsruwlqjlqwhuidfhdqgohwv\rxxvhdq\vhuldosulqwhu dvwkhrxwsxwghylfhiruolvwlqjwkhfdoouhfrugv ☛ and the rest... 3.3&&rqvroh lviruwkhrshudwruvdqgxvhgwrprqlwruwkhvwdwhvriwkhv\vwhpdvzhoodvwr fkhfndqghglwdoowkhsurjudppdeohsdudphwhuvriwkhv\vwhpxwlol]lqjwkh fdsdelolwlhvrid3& ' o...

  • Page 11: Introduction

    Introduction this easy to use owner's guide provides an overall reference on the facilities of karel ms128 telephone system. This guide is formed up of three main chapters: 1) user's guide: all the facilities that can be used by any extension user having a standard telephone set are given. Many feat...

  • Page 13

    User's guide.

  • Page 15: I. General Definitions

    Karel ms128 easy to use owner’s guide edition 3.2 3 i. General definitions in this guide the explanations of the features are given in a fixed format; header name and default code of the feature is given. Description brief description of the feature as well as frequently used applications, as approp...

  • Page 16: I.2.    Hang Up

    Karel ms128 easy to use owner’s guide edition 3.2 4 i.2. Hang up hang up is required to terminate some features (e.G. An external call, call transfer) described in the following pages. Various ways to hang up depending on the telephone set of the user are given below: • all users can hang up: ⇒ by p...

  • Page 17: II. How To Make Calls

    Karel ms128 easy to use owner’s guide edition 3.2 5 ii. How to make calls ii.1. Calling an extension • a ctivate lift handset. Dial extension number. Ii.2. Calling the operator (0) • a ctivate lift handset. • n otes the operator may also be called by the extension number. Ii.3. Making external calls...

  • Page 18: (790)

    Karel ms128 easy to use owner’s guide edition 3.2 6 • n otes this feature is subject to external call authority level of the extension, defined by the system supervisor. Ii.4. Marked external calls (790) allows marking an external call to discriminate from other calls in call record listing. This fa...

  • Page 19: Calls

    Karel ms128 easy to use owner’s guide edition 3.2 7 • n otes some of the account codes may be reserved for forced account coded calls. Consult the system supervisor. Ii.6. Forced account coded external calls (797) allows using a 5-digit forced account code to make external calls without any authorit...

  • Page 20: (84)

    Karel ms128 easy to use owner’s guide edition 3.2 8 ii.8. Private pool entry (84) an external number can be stored in the private pool. • a ctivate lift handset. Dial private pool no (1,…,9). Dial external number. Hang up. • n otes 1. Up to nine external numbers can be stored in the private pool of ...

  • Page 21: (5)

    Karel ms128 easy to use owner’s guide edition 3.2 9 ii.10. Calling from common pool (5) allows calling an external number stored in the common pool of the system. • a ctivate lift handset. Dial common pool no (00,…,99). The system starts dialing the external number. • n otes consult the operator for...

  • Page 22: (77)

    Karel ms128 easy to use owner’s guide edition 3.2 10 • n otes 1. This feature is subject to permission to be given by the system supervisor. 2. If you are engaged in a conversation when the system attempts to connect the line, you will be warned by short beeps through the earphone. In such a case, y...

  • Page 23: (78/77)

    Karel ms128 easy to use owner’s guide edition 3.2 11 3. The system keeps calling the external number up to the limit determined by the local authorities. If the called party cannot be reached during these attempts, the facility is cancelled automatically. Ii.13. Auto-dial (common pool) (78/77) activ...

  • Page 24: II.14.

    Karel ms128 easy to use owner’s guide edition 3.2 12 ii.14. Hot line any one of the following hot line options may be pre-programmed for the extension. • a ctivate ( immediate intercom ) • a ctivate ( delayed intercom ) lift handset. Lift handset. System dials the extension number automatically. Wai...

  • Page 25: II.15.     Call Back

    Karel ms128 easy to use owner’s guide edition 3.2 13 ii.15. Call back (81) activates the system to call you back when the called busy extension or line gets idle or once the non-answering extension telephone is used. • a ctivate • c ancel you are receiving busy tone (or ring- back tone for non-answe...

  • Page 26: (1)

    Karel ms128 easy to use owner’s guide edition 3.2 14 ii.17. Busy extension signaling (1) allows signaling the busy extension by sending a short “beep” through the earphone. • a ctivate you are receiving busy tone upon dialing extension number. • n otes the busy extension hears a beep each time "1" i...

  • Page 27: (867)

    Karel ms128 easy to use owner’s guide edition 3.2 15 ii.19. Paging an extension (867) allows paging an extension with a karel handsfree phone. • a ctivate lift handset. Dial extension number. Make announcement after the “beep”. Ii.20. Paging-group (865) allows paging all extensions with karel handsf...

  • Page 28: II.21.     Paging-All

    Karel ms128 easy to use owner’s guide edition 3.2 16 ii.21. Paging-all (866) allows paging all extensions with karel handsfree phones. • a ctivate lift handset. Make announcement after the “beep”. Ii.22. Calling the doorphone (110) • a ctivate lift handset. Converse..

  • Page 29: III. How To Answer Calls

    Karel ms128 easy to use owner’s guide edition 3.2 17 iii. How to answer calls iii.1. Answering calls • a ctivate your telephone rings. Lift handset. Converse. • n otes 1. External calls and internal calls ring with different cadences. 2. If you are engaged in a conversation when there is an incoming...

  • Page 30: (82)

    Karel ms128 easy to use owner’s guide edition 3.2 18 iii.3. Selective call pick up (82) allows picking up the call ringing at any extension. • a ctivate lift handset. Dial ringing extension number. Converse. Iii.4. Group call pick up (5) allows picking up the calls ringing at an extension in the sam...

  • Page 31: IV. How to Handle Calls

    Karel ms128 easy to use owner’s guide edition 3.2 19 iv. How to handle calls iv.1. Call hold / retrieve (#) allows holding and retrieving an ongoing call. • a ctivate you have an ongoing call. Hold the call. Receive special dial tone. Retrieve the call. Go on conversing. • n otes while a call is on ...

  • Page 32: IV.2.    Inquiry Call

    Karel ms128 easy to use owner’s guide edition 3.2 20 iv.2. Inquiry call allows calling another extension during an ongoing call. • a ctivate you have an ongoing call. Hold the call. Receive special dial tone. Dial the other extension number. Complete your inquiry call. Retrieve original call. Contin...

  • Page 33: IV.3.    Call Transfer

    Karel ms128 easy to use owner’s guide edition 3.2 21 iv.3. Call transfer allows transferring a call to another extension. There are two methods to transfer a call. • a ctivate ( announced ) • a ctivate ( screened ) you have an ongoing call. You have an ongoing call. Hold the call. Hold the call. Rec...

  • Page 34: IV.4.    Call Park

    Karel ms128 easy to use owner’s guide edition 3.2 22 iv.4. Call park (#4) allows parking an ongoing external call so that the telephone can be used at discretion. • a ctivate you have an ongoing external call. Park the call. Receive internal dial tone. • n otes 1. One external call can be parked at ...

  • Page 35: (4)

    Karel ms128 easy to use owner’s guide edition 3.2 23 iv.6. Multiple parked call retrieve (4) allows retrieving an external call parked by the operator. • a ctivate lift handset. Retrieve parked call by dialing the line number. Converse. Iv.7. Three party conference allows establishing a call with th...

  • Page 36

    Karel ms128 easy to use owner’s guide edition 3.2 24 • a ctivate ( extension and external line ) you have an ongoing external call. Hold the call. Dial extension number. Announce conference. Establish conference. Converse with both parties. • n otes 1. If one of the parties in the conference hangs u...

  • Page 37

    Karel ms128 easy to use owner’s guide edition 3.2 25 iv.8. Line-line connection allows connecting two external parties to each other. • a ctivate you have an ongoing external call. Park the call. Call second external number. Announce connection. Connect two parties. Receive internal dial tone. • n o...

  • Page 38: IV.9.    Line Flash

    Karel ms128 easy to use owner’s guide edition 3.2 26 iv.9. Line flash (#9) allows making hook-flash on the line. This feature is useful for the following applications: - if your c.O. Supports supplementary services that require flash, this feature may be used. - if two or more systems are connected ...

  • Page 39: V. Password Services

    Karel ms128 easy to use owner’s guide edition 3.2 27 v. Password services v.1. Password define (836) allows defining a password for an extension. • a ctivate • c ancel lift handset. Lift handset. Dial password (000,..,250). Dial your password. Receive internal dial tone. Hang up. V.2. Password updat...

  • Page 40: V.3.    Phone Lock

    Karel ms128 easy to use owner’s guide edition 3.2 28 v.3. Phone lock (837) prohibits other people from using a telephone for external calls. If the telephone is locked, the system waits for the password for the external calls. • a ctivate • c ancel lift handset. Lift handset. Dial your password. Dia...

  • Page 41: Extension

    Karel ms128 easy to use owner’s guide edition 3.2 29 • n otes you can also use other features (calling from private pool, calling from common pool, auto-dial and so on) to make calls from locked telephone. In such a case, you should follow the same procedure in the relevant section, and dial the pas...

  • Page 42: (9)

    Karel ms128 easy to use owner’s guide edition 3.2 30 v.6. Remote line access (9) allows making an external call via a disa line of the system, within your external call authority level, when you are away. This facility may be useful to establish long distance business calls from elsewhere so as to c...

  • Page 43: VI. Other User Services

    Karel ms128 easy to use owner’s guide edition 3.2 31 vi. Other user services vi.1. Temporary reminder service (838) allows setting a time to ring your telephone. • a ctivate • c ancel lift handset. Lift handset. Dial hour (00,…,23) and minute (00,...,59). Hang up. Receive internal dial tone. • n ote...

  • Page 44: VI.3.    Do Not Disturb

    Karel ms128 easy to use owner’s guide edition 3.2 32 • n otes 1. Once this feature is activated, your telephone rings with a special reminder ring cadence, everyday at the reminder time and after lifting the handset, the “ding-dong” tone is received. Otherwise, the telephone continues ringing for 2 ...

  • Page 45: VI.4.    Follow Me

    Karel ms128 easy to use owner’s guide edition 3.2 33 vi.4. Follow me (85) allows forwarding all calls to another extension. • a ctivate • c ancel lift handset. Lift handset. Dial the other extension number. Hang up. Receive internal dial tone. • n otes 1. Follow me extension numbers can be defined s...

  • Page 46: (889/888)

    Karel ms128 easy to use owner’s guide edition 3.2 34 • c ancel • c ancel lift handset of any extension. Lift handset of your telephone. Dial your extension number. Hang up. Hang up. • n otes 1. Follow me extension numbers can be defined separately for the day mode and for the night mode. (consult th...

  • Page 47: (86)

    Karel ms128 easy to use owner’s guide edition 3.2 35 3. Executives with different secretaries can call each other directly, if their intrusion authority levels are set accordingly by the system supervisor. Consult the system supervisor. 4. Activated / canceled executive-secretary mode will be valid ...

  • Page 48: (859)

    Karel ms128 easy to use owner’s guide edition 3.2 36 vi.8. Programmable facility keys (859) allows programming the functions of the rightmost four keys of a telephone set if a dtmf telephone with 4x4 keypad is used. The numeric codes of the keys are listed below: 1 : key a (uppermost key) 2 : key b ...

  • Page 49: (857)

    Karel ms128 easy to use owner’s guide edition 3.2 37 vi.9. Background music (857) allows listening to the music transmitted by the music source connected to the system, on your handsfree telephone. • a ctivate • c ancel lift handset. Lift handset. Hang up. Hang up. Lift handset. • n otes hang up. 1....

  • Page 50: (858)

    Karel ms128 easy to use owner’s guide edition 3.2 38 vi.11. Room monitoring (858) allows listening to your room via the telephone of another extension. This facility may be used for baby room monitoring. • a ctivate ( setting your phone ) • a ctivate ( to listen to the room ) lift handset. Lift hand...

  • Page 51: VI.13.    Headset User

    Karel ms128 easy to use owner’s guide edition 3.2 39 vi.13. Headset user (742) allows using your telephone with the headset efficiently. • a ctivate • c ancel you are receiving the internal dial tone. You are receiving silence or the internal dial tone. Receive silence. Hang up. • n otes 1. If this ...

  • Page 52: VI.15.   Beeper Control

    Karel ms128 easy to use owner’s guide edition 3.2 40 • a ctivate ( while talking to the doorphone ) you are conversing through the doorphone. Open the door. Continue conversing. Vi.15. Beeper control (741/740) allows activating the beeper of the extension. • a ctivate • c ancel lift handset. Lift ha...

  • Page 53

    Operator's guide.

  • Page 55: (#0)

    Karel ms128 easy to use owner’s guide edition 3.2 41 i. Serial call transfer (#0) allows receiving the external calls transferred to an extension back. Especially useful for transferring the same external call to other extensions. There are two methods for serial call transfer. • a ctivate ( announc...

  • Page 56: (#4)

    Karel ms128 easy to use owner’s guide edition 3.2 42 ii. Multiple call park (#4) allows parking several external calls at a time. • a ctivate you have an ongoing external call. Park the call. Receive internal dial tone. Iii. Multiple parked call retrieve (4) allows retrieving one of the multiple par...

  • Page 57: IV.   Music On Hold

    Karel ms128 easy to use owner’s guide edition 3.2 43 iv. Music on hold (832) allows selecting the music source of the system. The selected music is transmitted to the parties parked or put on-hold and the users who activate background music. • a ctivate ( internal music generator ) lift handset. Rec...

  • Page 58: V.    Time Setting

    Karel ms128 easy to use owner’s guide edition 3.2 44 v. Time setting (88) • a ctivate lift handset. Dial hour (00,…,23) and minute (00,...,59). Receive internal dial tone. • n otes 1. The current system time can be checked from karel consoles or feature phones. 2. After using this facility, the foll...

  • Page 59: Vii.   Night Mode

    Karel ms128 easy to use owner’s guide edition 3.2 45 vii. Night mode (879/878) night mode is the mode of operation, which increases the efficiency of the system, by defining some of the user and system parameters separately for the day mode (normal mode) and the night mode. - the users can activate ...

  • Page 60: Ix.    Wake-Up Service

    Karel ms128 easy to use owner’s guide edition 3.2 46 • n otes 1. Up to hundred external numbers can be stored in the common pool of the system. 2. The number to be stored can be at most 16 digits. 3. By pressing "#" a pause can be inserted between the digits. Each time "#" is pressed a pause of 1 se...

  • Page 61: X.    Parallel Operators

    Karel ms128 easy to use owner’s guide edition 3.2 47 6. When wake-up service facility is canceled, the following message is sent to the output device: date time ↑ ↑ # i 28/12/98 12:12:00 112 wake-up service canceled (wake-up service for extension 112 is canceled). 7. When the extension lifts his han...

  • Page 62: (835)

    Karel ms128 easy to use owner’s guide edition 3.2 48 xi. External call diversion (835) allows forwarding incoming calls from a certain line when the system is in night mode to an external number. Useful for receiving business calls at home during night time. • a ctivate • c ancel lift handset. Lift ...

  • Page 63: Xii.   Hotel Room Vacancy

    Karel ms128 easy to use owner’s guide edition 3.2 49 xii. Hotel room vacancy (730) allows setting the state of a room provided that the extension is defined as a hotel room by programming. State parameter of the room = 0: vacant = 1 : occupied = 2 : reserved = 3 : out of service • a ctivate lift han...

  • Page 64

    Karel ms128 easy to use owner’s guide edition 3.2 50 optional steps: the states displayed are sent to the output device and the next hotel room extension number is displayed. The states of the second hotel room extension are displayed. “2” can repetitively be pressed until the states of all hotel ro...

  • Page 65: (732)

    Karel ms128 easy to use owner’s guide edition 3.2 51 xiv. Hotel room check-in/check-out (732) allows setting check-in and check-out state of a room provided that the extension is defined as a hotel room by programming. A checked-in hotel room extension is given full authorization both in day and nig...

  • Page 66: Xv.   Meet Me Call

    Karel ms128 easy to use owner’s guide edition 3.2 52 xv. Meet me call (738) this feature is especially useful in a hotel to follow up the staff who is dealing with the hotel rooms. Each staff is given a meet me code from 0 to 9 and when he enters a room he activates meet me (staff). When this staff ...

  • Page 67: (739)

    Karel ms128 easy to use owner’s guide edition 3.2 53 xvi. System error query (739) when there is an error with the system “er“ leds of the karel consoles turn on. This facility allows querying the system and seeing the following types of error: error code problem er 00 all the lines are out of servi...

  • Page 68: (744)

    Karel ms128 easy to use owner’s guide edition 3.2 54 xvii. System parameter update (744) allows restoring the system parameters to the volatile memory from non-volatile memory. • a ctivate lift handset. Receive internal dial tone. • n otes 1. During operation, the system periodically checks the vola...

  • Page 69

    Call record listing guide.

  • Page 71: I.1.     Call Listing

    Karel ms128 easy to use owner’s guide edition 3.2 55 i. Call record listing features i.1. Call listing (8766) allows listing call records of a specific extension or line via the output device connected to the system. • a ctivate lift handset. Dial extension number, or 0 + line number. Receive intern...

  • Page 72: (8767/8768)

    Karel ms128 easy to use owner’s guide edition 3.2 56 2:04 : duration of the call 112 : starting extension 115 : ending extension 03 : line number through which the call is established y : additional call type information : u for missed calls. P for password dialing from another extension m for marke...

  • Page 73: (8764)

    Karel ms128 easy to use owner’s guide edition 3.2 57 i.3. Total cost listing (8764) allows listing the total cost of a specific extension’s calls. • a ctivate lift handset. Dial extension number. Receive internal dial tone. • n otes 1. The cost information is sent to the output device in the followi...

  • Page 74: I.4.   Call Record Clear

    Karel ms128 easy to use owner’s guide edition 3.2 58 i.4. Call record clear (8765) allows clearing all call records and resetting the metering pulse register of a specific extension or line. • a ctivate lift handset. Dial extension number, or 0 + line number. Receive internal dial tone. • n otes onc...

  • Page 75: (839)

    Karel ms128 easy to use owner’s guide edition 3.2 59 i.6. Parameter listing (839) allows having a list of some basic parameters of a specific extension or line. • a ctivate ( specific extension / line ) • a ctivate ( all ) lift handset. Lift handset. Dial extension number, or 0 + line number. The pa...

  • Page 76: (869)

    Karel ms128 easy to use owner’s guide edition 3.2 60 is on service (for lines that are in service) status ← is out of service (for lines that are in service for incoming calls only) is off service (for lines that are out of service) dialing = dp → signaling type or dtmf or isdn disa line ← did auto ...

  • Page 77: II. Ky16 Only Features

    Karel ms128 easy to use owner’s guide edition 3.2 61 ii. Ky16 only features ii.1. Form feed (8763) allows advancing the ky16 paper so that the latest printed record can be seen. • a ctivate lift handset. Receive internal dial tone. Ii.2. Line feed (8762) allows advancing the ky16 paper by one line. ...

  • Page 78: II.4.     On Line

    Karel ms128 easy to use owner’s guide edition 3.2 62 ii.4. On line (8761) allows restarting the previously paused listing on ky16. • a ctivate lift handset. Receive internal dial tone..

  • Page 80

    Design and specifications subject to change without notice..