Keithley KUSB-488B Quick Start Manual - page 7
KUSB-488B-903-01 Rev. A / March 2010
3
Model KUSB-488B USB to GPIB Converter Quick Start Guide
Repacking for return shipment
If you need to return the Model KUSB-488B for repair, carefully pack the unit in its original packing
carton (or equivalent), and follow these instructions:
•
Request a Return Material Authorization (RMA) number either by calling the Keithley
Instruments U.S. Service Center (toll-free in the U.S. or Canada only at 1-800-552-1115), or by
submitting a request through the Keithley Instruments website at
www.keithley.com/company/
rma_number
. Contact information for worldwide offices is available at
www.keithley.com
.
•
Identify the warranty status of the Model KUSB-488B.
•
Write “ATTENTION REPAIR DEPARTMENT” and the RMA number on the shipping label.
Software and hardware installation
CAUTION
Please read through all installation instructions before installing the Model
KUSB-488B; you must perform the following procedures in a specific order to avoid
possible system problems.
Important installation requirements
You must complete Model KUSB-488B
installation in this order:
Step 1: Driver installation
Step 2: Hardware installation
NOTE
Review the following list of important requirements that must be
noted before you install the Model KUSB-488B:
•
The Model KUSB-488B is not compatible with Dynamic Link Libraries
(DLL) from other IEEE interface board suppliers.
•
In order to maintain the Model KUSB-488B converter’s command
compatibility with National Instruments™ and Capital Equipment
Corporation (CEC), the installation program for the Model KUSB-488B will
install a DLL that has the same name as those provided by National
Instruments (GPIB-32.DLL), CEC, and earlier Keithley Instruments
interfaces (IEEE_32M.DLL).
•
For proper installation of the Model KUSB-488B hardware and software,
you must remove any existing GPIB interfaces from your computer and
uninstall any currently installed GPIB drivers.
•
Failure to uninstall any existing GPIB drivers before installing the Model
KUSB-488B command-compatible drivers may cause system problems.