La Crosse 809-905 Instruction Manual - Service Procedure:
809-905 www.lacrosseclock.com/support
pg.
4
of the possibility of such damages. La Crosse McCormick, LLC’s liability for
damages in no event shall exceed the amount paid for this product.
Service Procedure:
Please follow the procedures below to ensure the radio is properly serviced
and returned. Failing to follow the procedures may result in delays or loss of
product.
1. PROOF-OF-PURCHASE: Enclose some form of proof-of-purchase for
warranty repair.
2. RADIO: Enclose the 809-905 Handheld AM/FM Weather Radio.
3. PROPER PACKING: Pack the radio securely to prevent damage during
transit. Use the original packing material if possible.
4. PROBLEM DESCRIPTION: Enclose a detailed, written or typed
description of the problem.
5. CONTACT INFORMATION: Enclose a typed or clearly printed name,
address, and phone number where you can be contacted during the day
(M-F).
6. PREPAID / INSURED / TRACEABLE CARRIER: Ship the package with
the contents listed above, prepaid and insured by way of a traceable
carrier (to avoid loss in transit).Manufacturer is not responsible for units
not received if the package has not been properly insured.
Mail to:
La Crosse McCormick
Attn: Warranty Department
2830 South 26
th
Street
La Crosse WI 54601
7. REPAIR / EXCHANGE: The radio will be repaired or exchanged upon its
receipt if it is under warranty.
NOTE: If the radio is out of warranty, we will notify you of the repair
charge or replacement charge using the contact information that you
supply in the package with the radio.
8. SERVICE TIMELINE: Please allow approximately 2 to 4 weeks for the
radio to be serviced under warranty.
SUPPORT INFORMATION:
Contact Support: 1-608-782-1610
Online Support: www.lacrosseclock.com/support