La Pavoni BD-BDL Operating Instructions Manual - page 42
41
English
16 – TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The
machine
does not work
and the ON light
does not turn on
1. No electricity
2. The main cable is not properly plug-
ged in
3. The main cables damaged
1. Restore electrical power
2. Plug the main cable in correctly
3. Contact the nearest SERVICE CENTER
for a replacement cable
The ON light is
on but the water
does not heat
1. Thermostat malfunction, or the manual
reset thermostat is active
2. Heating element malfunction
1. Contact the nearest SERVICE CENTER
2. Contact the nearest SERVICE CENTER
No coffee pro-
duced during the
coffee cycle
1. Too little water in tank
2. Coffee too finely ground
3. Too much coffee in the filter
4. Coffee too firmly pressed
5. Steam switch on
6. The lines are not primed
7. Shower plate obstructed
1. Fill tank
2. Use a coarser grind
3. Put less coffee in the filter
4. Press the coffee more gently
5. Turn off the steam switch
6. See section 11.1 – Starting the machi-
ne
7. Clean or replace shower plate
Loud pump ope-
ration
1. Too little water in tank
2. Pump not primed
1. Fill tank
2. See section 11.1 – Starting the machi-
ne
Coffee produced
too quickly
1. Coffee too coarsely ground
2. Too little coffee in the filter
3. Coffee not pressed enough
4. Coffee old or unsuitable
1. Use a finer grind
2. Put more coffee in the filter
3. Press coffee more firmly
4. Use different coffee
Coffee is produ-
ced in drips
1. Coffee too finely ground
2. Too much coffee in the filter
3. Coffee too firmly pressed
1. Use a coarser grind
2. Put less coffee in the filter
3. Press the coffee more gently
Coffee
leaks
between the cof-
fee group and
the filter-holder
1. Filter-holder not properly inserted
2. Too much coffee in the filter
3. Edge of the filter-holder not clean
4. The douche seal is worn or dama-
ged
1. Insert the filter-holder correctly
2. Put less coffee in the filter
3. Clean the edge of the filter-holder
4. Contact the nearest SERVICE CENTER