LaCie Rugged Thunderbolt User Manual - Getting Help

Rugged Thunderbolt™ | USB 3.0 User Manual

24

GETTING HELP

If you are having problems with your LaCie product, consult the table below for a list of available resources.

Order Source

Description

Location

1

Quick

Install

Guide

Concise steps to

follow for getting your

product up and

running

Either a printed leaflet or accessory box and included in the

product box, or download PDF from the product page

2

Support

Pages

Includes interactive

troubleshooting

topics for most

common problems

www.lacie.com/support/

, select your product, then click the

“Troubleshooting” tab

3

User

Manual

Includes common

troubleshooting

topics

See Troubleshooting Topics below

4

Customer

Support

Create an account on

lacie.com, register

your product, and fill

out a support ticket

Create an account here:

www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff

Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help

LaCie offer the best customer support, we encourage you to create an account and register your product at

www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff

. You can give us important feedback as well as

receive updated information on your LaCie device.