Summary of Spa
Page 1
Owner’s manual.
Page 2: Technical Assistance
2 for technical assistance or warranty service requests, please call a technical support representative at 877-722-4097. Factory trained technical support representatives are available monday - friday from 8:30 am to 5 pm est. You may be asked to email pictures of your area of concern to the technic...
Page 3: Index
3 technical support contact information................................................................2 warnings children and pets....................................................................................................4 electrical component installation.....................................
Page 4: Important Information
Read and carefully follow instructions ! Basic safety precautions must be followed including: hazardous to unattended children! Risk of children drowning. Extreme caution must be used to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they ar...
Page 5: Important Information
Avoiding the risk of electrocution laguna bay spas recommends that your spa be installed by a licensed electrician. To ensure the spa functions properly and to ensure your warranty is not compromised by improper installation, you must have a licensed electrician install all electrical components. Co...
Page 6: Important Information
Manner, there may be an electrical malfunction and with it, the possibility of an electric shock. Disconnect the power until the problem has been corrected. Please note this action will automatically reset the filter cycle of the spa. 220 volt, permanently installed models: a ground terminal is prov...
Page 7: Avoidable
Avoidable risks risk of injury suction fittings: keep all loose articles of clothing, hair or hanging jewelry away from suction fittings, rotating jets or other moving components. The suction fittings in this spa are sized to match the specific water flow created by the pump. If it is necessary to r...
Page 8: Important Information
Maintenance of water chemistry always shower before and after using a spa. To reduce the possibility of contracting a waterborne illness, always maintain water chemistry within the parameters in this manual. If other bathers are affected by such a condition, discontinue use and consult a physician. ...
Page 9: Important Information
To reduce the risk of injury: the consumer products safety commission has stated that the water in the spa should never exceed 104ºf (40ºc). Water temperatures between 100ºf (38ºc) and 104ºf (40ºc) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (ex...
Page 10: Important Information
Clean the vinyl with approved, non-alcohol based cleaner. Alcohol based vinyl cleaners will break down the vinyl and stitching over time. Use only approved and recommended accessories, chemicals and cleaners. Don’t: leave the spa exposed to the sun or other elements without water or the vinyl cover ...
Page 11: Important Information
1. Rearrange or relocate the receiving antenna; 2. Increase the separation between equipment and receiver; 3. Connect the equipment into an outlet on a circuit different from the circuit connected. 4. Consult the dealer or an experienced radio/tv technician for help. Any changes or modifications not...
Page 12: Site Selection
Site selection choosing a location proper placement of your spa is key not only to enjoying it, but also taking care of it. Wherever you choose to place you spa, there are some basics that must be followed. Make sure the location is free of obstacles that may interfere with delivery. A clear pathway...
Page 13: Site Selection
Site selection if you choose to place your spa on a deck, ask a licensed contractor or engineer to determine the deck’s maximum load bearing capacity. The weight per square foot must not exceed that limit or the result will be serious structural damage to the deck and the spa. If you are considering...
Page 14: Electrical Information
Avoid the risk of electrocution. All electrical connections must be performed by a qualified licensed electrician in accordance with the national electric code (nec) and with state and local electrical codes in effect at the time of the installation. Connecting the spa to an improperly wired circuit...
Page 15: Electrical Information
Nfpa/70 and in compliance with underwriters laboratories, inc.. This might be used as a shut off switch, which must be installed so that it is accessible to the spa occupants, but not within 5 feet (1.5m) of the spa. All connections should be made using copper conductors only. Do not use aluminum wi...
Page 16: Electrical Information
220v installation if your electrician has questions about the wiring instructions, please call laguna bay spas technical assistance prior to starting installation at (877) 722-4097. Factory trained technical service specialists are available to answer questions during their normal business hours mon...
Page 17: Electrical Information
To allow the 220v gfci to function properly, connect the white neutral wire from the spa to the neutral terminal on the gfci breaker, not the neutral bus in the gfci breaker box. An improperly connected neutral causes the gfci breaker to trip. Wiring the spa controls a green colored terminal is prov...
Page 18: Getting Started
Getting started for replacement parts or service, please call laguna bay spas technical assistance at (877) 722-4097. Factory trained technical service specialists are available during their normal business hours monday through friday from 8:30 am to 5 pm est. The spa pack is the computer that contr...
Page 19: Getting Started
Getting started open the valve and inward to close the valve. After attaching a water hose to the drain valve, pull the valve gently outward 1 1/2”, remove the cap and attach a water hose. Push the drain inward 1/2” and allow the spa to drain completely. Gently pull the valve outward, remove the hos...
Page 20: Getting Started
Getting started the slice valves should always be locked in the “up” position when power is applied to the spa. If the spa is allowed to operate when the slice valves are closed it will damage the spa. Each time you change the water in the spa, you should check to be sure the locks on the slice valv...
Page 21: Getting Started
Getting started risk of drowning. Keep hair, clothing and children away from the suction drains when using the spa. Do not use the spa if they need to be replaced. You should avoid contact with the suction drain covers when the gfci is powered “on”. The diverter valve is a large rotating dial on the...
Page 22: Getting Started
Preparing the spa for use your new laguna bay spa has been put through rigorous testing during the manufacturing process. It is not uncommon that some water may remain in the plumbing after testing and may leave spots on the acrylic finish or cabinet. Wipe the spa and cabinet with a clean soft rag. ...
Page 23: Getting Started
Getting started place a garden hose into the empty filtration canister and turn the water on. Water will begin filling the low lying plumbing lines inside the spa cabinet. When the plumbing lines are full, water will begin to fill the spa from foot well, upward filling the spa in this manner will al...
Page 24: Topside Controls
Topside controls when you receive your new laguna bay spa, it will arrive with factory programmed settings with the clock set to eastern standard time, in standard mode, with a filtration cycle to begin at 6 pm (18:00) and ending at 8 pm (20:00) if the water temperature drops 3°f below the desired w...
Page 25: Topside Controls
Topside controls spa controls pump 1 button: pump 1 is a two speed pump. Press this button once to turn the pump on low speed. The pump 1 “low” icon will be displayed on the led. Press the pump 1 button again to turn the pump onto high speed. The pump 1 “high” icon will be displayed on the led press...
Page 26: Topside Controls
Topside controls aux button: if your spa is equipped with optional surroundwave audio system, this button controls the built in audio components. Press this button to turn surroundwave “on”. Aux will be displayed on the led. Press this button again to turn surroundwave “off”. The aux button turns th...
Page 27: Topside Controls
Topside controls changing operating modes pressing this button changes the modes. The led will display the mode the spa is currently in. Your laguna bay spa is set at the factory in standard mode “std”. When the spa is in standard mode, the backlighting on the led will is blue and the led will displ...
Page 28: Topside Controls
Topside controls setting the clock press and hold the “m” button for 6 seconds; the water temperature will flash on the led display followed by “rtc” (real time clock). Use the “up” arrow key to change the hours. Use the “down” arrow key to adjust the minutes. In the example shown, the clock is set ...
Page 29: Topside Controls
Topside controls when servicing your spa, always manually power “off” the gfci. On occasion, error codes appear when there is not a problem with the spa, but to indicate the spa needs the opportunity to reset. After severe weather, which may include power surges that you do not notice, your spa may ...
Page 30: Topside Controls
30 topside controls troubleshooting error codes “esa” : temperature sensor error. Check to be sure the cable is properly connected and that there is no damage to the connector or the cable. If this does not correct the problem call technical support at 877-722-4097. “esb” : water flow sensor error. ...
Page 31: Water Chemistry Basics
The manufacturer recommended replacement chemicals can be ordered from laguna bay spas. To place an order visit lagunabayspas.Com and click on the link for “spa supplies” the importance of good water chemistry for your health and safety, it is imperative to have clean, clear, water. Water maintenanc...
Page 32: Water Chemistry Basics
Warning: high levels of sanitizer can cause discomfort to eyes, lungs and skin. Always allow sanitizer levels to fall to the recommended levels before using the spa. Water chemistry basics breaking down the basics each step of a water maintenance program is dependent of the previous steps. Omission ...
Page 33: Water Chemistry Basics
Water chemistry basics normally remains stable. Adding more water with a low or high calcium content will raise or lower the ch reading of the water. When the calcium hardness is within recommended range, proceed to the next step. Step 3.) balancing the ph the ph level is the measure of the acidity ...
Page 34: Water Chemistry Basics
Water chemistry basics during the decontamination process, excessive chemical vapors are produced. Keep children and pets away from the spa. Wear gloves and a protective mask during the decontamination process. Remove the spa cover, all pillows from the spa and protect the plastic valves. If your sp...
Page 35: Water Chemistry Basics
Water chemistry basics in short, more water used by more people for more hours means more chemicals. Whether you use the spa or not, you should test your water twice a week. Regularly testing water allows you to make adjustments before levels are out of control. When it comes to chemicals, more is n...
Page 36: Water Chemistry Basics
Water chemistry basics temperatures or bright light. This may cause them to become less potent. Allow anyone in the spa while adding chemicals. Inhaling fumes or allowing chemicals to come in contact with your eyes, nose or mouth is very dangerous. Use swimming pool chemicals, muratic acid or househ...
Page 37: Troubleshooting Guide
Problem may be caused by might be solved by spa not working power is off reset gfci and main service spa won’t turn off spa is heating lower temperature spa is filtering normal function of spa spa leaking loose unions hand tighten unions gfci tripping improper wiring check with electrician pump(s) n...
Page 38: Troubleshooting Guide
Improper line voltage have an electrician check voltage problem might be caused by might be solved by heats, but not high enough thermostat turned down raise thermostat dirty filter change filter slice valve closed open slice valves (instructions on page 19) spa cover not in place reposition spa cov...
Page 39: Warranty Information
Warranty information six month limited manufacturer’s warranty spa warranty policies and procedures important notice: the following are not actual warranties, but detailed descriptions of our warranty policies and procedures. Certain exclusions and disclaimers may apply to these descriptions. Always...
Page 40: Warranty Information
Warranty information normally, problems associated with material and workmanship can and will be repaired. If the spa surface is repaired, the repair is limited to the affected area only, and there is no guarantee against discoloration or fading. The decision to repair will be made by the manufactur...
Page 41: Warranty Information
Warranty information under any circumstances be covered by the manufacturer. It is the responsibility of the spa owner to insure that the spa is accessible for repairs. Manufacturer is not responsible for any cost associated with making spa accessible for repairs. If parts are required for repair, m...
Page 42: Warranty Information
Warranty information components and plumbing warranty procedures the laguna bay spas technical support department will work with you to make sure that process is as simple and easy as possible. To ensure the efficient processing of components and plumbing claims, please follow these steps: 1. The te...
Page 43: Warranty Information
Void all warranties. If an alteration is approved by the manufacturer, verify that this alteration is covered under warranty. Not all alterations are considered a warranty call. For example, moving the tub to access the problem is not considered a warranty call. The manufacturer understands that som...