Legend LPRVC User Manual - Troubleshooting

TROUBLESHOOTING

TROUBLESHOOTING

69

Problem

Possible cause

Solution to the problem

You have forgotten your PIN 

code.

Contact your authorized 

service company or the 

customer service of your 

network operator.

The recording failed.

The loop-through has not 

been installed or the HDD is 

full.

Install the loop-through. 

Remove files from the HDD.

No display LED on the front 

panel / No power supply

Power cord not plugged in 

correctly.

Plug in the power cord 

correctly.

Poor picture quality.

Signal strength too low.

Check the signal strength in 

the [Installation] menu, check 

the cable signal from the 

cable network. 

Software upgrading does not 

automatically start once the 

receiver has been turned on 

again.

Choose [Factory 1] in 

[Software upgrade] menu and 

choose [Start].

No picture on the screen.

Receiver in Standby mode

Set the receiver to [ON]

AV Output not tightly 

connected to the TV’s video 

output

Connect the connector 

correctly.

Incorrect input channel 

selected on the TV.

Turn it to the right channel.

No Sound

Audio cord connected 

incorrectly.

Volume level is 0.

Mute active.

Check connection and correct.

Increase volume on the TV 

set.

Press MUTE.

Remote Control does not 

control the receiver.

Incorrect usage

Batteries dead or inserted 

incorrectly.

Point remote control towards 

the receiver.

Replace batteries or insert 

them correctly.

The smartcard is not working.

The smartcard is not installed 

properly.

Check that the smartcard has 

been correctly inserted.