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- User Manual
Mace 10 Beta User Manual - page 131
Chapter 10 - Troubleshooting
This chapter will cover the remaining menu items and their role in troubleshooting
10.1 - Information Menu
The information menu helps troubleshoot various issues, below is an overview of the
functions found within this menu
10.1.1 - HDD Info
First, log into the DVR as described in 3.1 - Logging into the System menu
Click on
then
to enter the HDD Info menu
Continued on next page
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Summary of 10 Beta
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Dvr manual version 10 (beta).
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Copyright mace security international 2008.
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Table of contents introduction chapter 1 - initial setup. …………………………………………………………………………………… 1 1.1 - box contents…………………………………………………………………………………………………………1 1.2 - operating conditions……………………………………………………………………….....……………….2 1.3 - back panel introduction………………………………………………………………………………………..3 1.4 - specific...
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5.2 - backup menu………………………………………………………………………………………………………39 5.2.1 - rt3 style menu…………………………………………………………………………………..39 5.2.2 - hp/rt2 style menu…………………………………………………………………………….43 5.3 - mace player………………………………………………………………………………………………………..45 5.3.1 - player installation………………………………………………………………………..…….45 5....
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Chapter 9 - advanced settings…………………………………………………………102 9.1 - hdd management…………………………………………………………………………………………….102 9.2 - alarm output…………………………………………………………………………………………………….105 9.3 - alarm input………………………………………………………………………….…………………………...105 9.4 - manual record………………………………………………………………………………………………….106 ...
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Chapter 1 - initial setup 1.1 - box contents included in the accessory box of your dvr will be the following items: *400rt2, 800rt2 and 56mr models only **rt3 models only 1 software cd power cable usb mouse user manual ir remote control network cable mounting brackets ptz decoder* audio dongle video...
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1.2 - operating conditions working temperature 50 ° - 131 ° f working relative humidity 10% - 90% using a ups (uninterruptible power supply) with surge and battery backup is strongly recommended for dvrs and all associated devices (routers, modems, etc.) • avoid extreme heat • avoid direct sunlight ...
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1.3 - back panel introduction dvr-400hp, dvr-400rt2 and dvr-800rt2 only dvr-800hp, dvr-1600hp and dvr-1600rt2 only dvr manual initial setup 3 a b e d f g h i j k l a - power socket b - power switch c - vac switch d - rs-232, for use with the msp-kbd and troubleshooting only e - alarm/rs-485, use wit...
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Dvr manual initial setup 4 a b c d e f g h i j k l a - power socket b - power switch c - vac switch d - db-25 video loop out connection e - video inputs f - video output 1 g - video output 2 h - vga i - rs-232, for use with the msp-kbd and troubleshooting only j - alarm/rs-485 k - usb l - ethernet m...
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Dvr manual initial setup 5 mm series only a - audio inputs b - video inputs c - audio outputs d - video outputs e - aux audio f - vga g - rs-232 for use with the msp -kbd and troubleshooting only h - ethernet i - usb j - alarm/rs-485 k - 12v power input a b c d e f g h i j k.
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1.4 - specifications dvr manual initial setup 6 detail dvr-400rt2 dvr-800rt2 dvr-1600rt2 operating system embedded linux os interface usb mouse, ir remote, front panel gui video input 4/8 channel composite video (ntsc/pal) bnc (1.0vp-p, 75 ohms) 16 channel composite video (ntsc/pal) bnc (1.0vp-p , 7...
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Specifications (cont’d) dvr manual initial setup 7 detail dvr-400hp dvr-800hp dvr-1600hp operating system embedded linux os interface usb mouse, ir remote, front panel gui video input 4/8 channel composite video (ntsc/pal) bnc (1.0vp-p, 75 ohms) 16 channel composite video (ntsc/pal) bnc (1.0vp-p , 7...
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Specifications (cont’d) dvr manual initial setup 8 detail dvr-400rt3 dvr-800rt3 dvr-1600rt3 operating system embedded linux os interface usb mouse, ir remote, front panel gui video input 4\8\16 channel composite video (ntsc/pal) bnc (1.0vp-p, 75 ohms) video output 2 pal/ntsc composite video outputs,...
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Specifications (cont’d) dvr manual initial setup 9 detail dvr-56mr dvr-400mm operating system embedded linux os interface usb mouse, ir remote, front panel gui video input 4 channel composite video (ntsc/pal) bnc (1.0vp-p, 75 ohms) video output 1 pal/ntsc composite video outputs, bnc (1.0vp-p 75 ohm...
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Dvr manual system navigation.
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Chapter 2 - system navigation 2.1 - front panel operation ( rt2/hp/rt3 series ) 10 key name symbol function usb connection connecting a usb mouse or usb device for backup (usb disk, external cd/dvd burner) power button press once to turn on dvr; press and hold for 3 seconds to turn off dvr cd/dvd dr...
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System navigation (cont’d) dvr manual system navigation 11 key name symbol function record press to display the record menu for manual start/stop recording function fn press in single-channel mode to enter ptz or color setting menu; press to select region in motion detection menu; backspace key when...
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System navigation (cont’d) dvr manual system navigation 12 key name symbol function esc esc press to return to previous menu, exit menu or cancel playback mult mult press to select single, quad, 8, 9 and 16-channel display modes recording leds indicates channel is recording enter enter press once to...
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( 56mr series ) dvr manual system navigation 13 key name symbol function shift shift press to shift between numbers, letters, caps and symbols when entering system password directional arrows ▲▼◄► see page 12 for a full description esc esc press to return to previous menu, exit menu or cancel playba...
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System navigation (cont’d) ( 400mm series ) dvr manual system navigation 14 key name symbol function play/pause play or pause playback fast forward press for 4x, 8x and 12x normal playback speed next file press during playback to play next file in search list shift shift press to shift between numbe...
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2.2 - usb mouse left key functions ♦ click once to bring up the system menu login screen ♦ click once on value to shift between numbers, letters, caps and symbol in password or name field ♦ click once in password field to bring up numeric keypad ♦ click to open any highlighted menu ♦ click to show c...
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Right key functions ◊ select single, quad, 8, 9 or 16 channel display modes ◊ select pan tilt zoom control in single-channel mode ◊ select color setting menu in single-channel mode ◊ select search menu ◊ select record menu for manual or schedule recording ◊ enable or disable alarm outputs ◊ enable o...
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2.3 - ir remote control dvr manual system navigation 17.
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Dvr manual system navigation 18 key name symbol function add add press and input dvr address ( 008 is default ) and press enter to program remote mult mult selects single, quad, 8, 9 and 16-channel display modes numeric keypad 0-9 number and alphanumeric input record record brings up the record menu...
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Dvr manual basic settings.
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Chapter 3 - basic settings 3.1 - logging into the system menu enter the system menu by doing one of the following: ⇒ left-clicking once on the screen ⇒ pressing enter on the front panel ⇒ press the enter/menu key on the ir remote this will bring up the system login screen using the numerical pad or ...
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3.2 - system settings a mouse will be used to navigate the system menu, please press “enter” wherever a “click” is specified the system menu (figure 3.21) gives you access to all of the dvrs settings. Click on “setting” to continue. Figure 3.21 once in the settings menu, you will have many items to ...
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For this chapter we will be focusing on the general, encode, schedule and display menus. Click on general to continue figure 3.22 dvr manual basic settings 21.
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3.3 - general system time - make sure that the system time matches the local time where the system is located. After changing system time click the “save” next to the time. This will save the time to a on-board battery that keeps the time even when the system is turned off. Date format/separator - y...
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Figure 3.31 to save your settings, click on at the bottom of the screen to default settings, click on at the bottom of the screen dvr manual basic settings 23.
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3.4 - encode from the system menu, click on then to enter the menu. Settings can be individually assigned to each channel figure 3.41 channel - select channel 1-16 or “all” for setting to be applied to compression - by default set to h.264, this setting may also include mp4 in certain versions dvr m...
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Resolution - the resolution of the recording is very important to the overall quality. The resolution is made up of horizontal and vertical lines, which when multiplied gives us the “total active pixels.” below is a table to use as a reference figure 3.42 bit rate - determines whether the dvr is wri...
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Encode (cont’d) cover area - in the “overlay” section, you can select a privacy mask by using “cover area.” simply use the mouse to click and drag privacy mask where needed figure 3.43 channel/time display - you can also move the channel name to a desired position on the video channel (figure 3.44) ...
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Figure 3.45 to save your settings, click on at the bottom of the screen to copy your settings to a different channel, click at the bottom of the screen to paste copied settings to a different channel, click at the bottom of the screen to default your settings, click on at the bottom of the screen dv...
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3.5 - schedule from the system menu, click on then to enter the menu. Schedules can be made by channel and day of the week in 6 different periods. Channel - select channel 1-16 or “all” for setting to be applied week day* - select day of the week or “all” to apply schedule setting prerecord - select...
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Figure 3.51 to save your settings, click on at the bottom of the screen to copy your settings to a different channel, click at the bottom of the screen to paste copied settings to a different channel, click at the bottom of the screen to default your settings, click on at the bottom of the screen dv...
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3.6 - display from the system menu, click on then to enter the menu. Figure 3.61 to save your settings, click on at the bottom of the screen to default settings, click on at the bottom of the screen dvr manual basic settings 30
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Transparency - set the menu transparency, 128 being the lowest and 255 the highest channel name - modify the channel names (figure 3.62) figure 3.62 time display - enable or disable the system time from displaying channel display - enable or disable channel names from real time monitor view overlay ...
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Dvr manual searching video.
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Chapter 4 - searching video 4.1 - search menu first, log into the dvr as described in 3.1 - logging into the system menu click on to continue, the search window will appear. Continue on next page 32.
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Searching video (cont’d) figure 4.11 overview the search menu gives you a quick and easy to way search, playback and backup video files to a cd or usb disk. The other features available on our systems include: ♦ digital zoom ♦ single and dual-channel playback ♦ calendar view with recorded dates high...
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A. Search date/time - input the desired date when the event occurred, you can also use the calendar, which will highlight any date with recorded video. Enter the desired time and click on search (d) click on to bring up the calendar screen (figure 4.12) figure 4.12 b. Record type - choose between al...
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4.2 - playback bar overview the playback bar is used to control the video that is being displayed during search figure 4.21 (from left to right) *speeds may vary depending on software version dvr manual searching video 35 function symbol description start playback click to play highlighted file (or ...
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4.3 - advanced search features from the search menu you can perform a backup, and also digitally zoom on playback select the desired files from the search list by checking them, then click on to bring up the backup menu figure 4.31 from this screen you can select the backup device and then backup du...
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Advanced search features (cont’d) figure 4.32 then click once in the selected area to digitally zoom (figure 4.33). Right-click to return to normal viewing size figure 1.33 dvr manual searching video 37.
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Dvr manual searching video.
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Dvr manual backup video.
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Chapter 5 - backup video this chapter will teach you how to backup video, along with the different types of media that can be used to perform a backup 5.1 - backup media all of our dvrs are designed for “on-demand” backup. Backup of weeks worth of video onto these types of media is not recommended 3...
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5.2 - backup menu overview here we will show the 2 different types of backup menus, the rt3 and hp/rt2 style menu first, log into the dvr as described in 3.1 - logging into the system menu click on to continue, the backup window will appear. 5.2.1 - rt3 style menu figure 5.21 note - the cd/dvd/usb c...
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A. Device number - displays the number assigned by the dvr to the backup device. By default the cd/dvd drive will be displayed as “1,” any additional device (like a usb drive) will be shown in the same manner b. Device type - shows the type of backup device that is available. A cd/dvd burner will ap...
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Figure 5.22 a. Selected device - the device drop-down list allows you to choose from any de- tected devices for backup b. Type - selects the type of records you can search from, this includes all, md and alarm c. Channel - selects which channel to search in the backup results, you can change this an...
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Rt3 style menu (cont’d) d. Start time - the earliest time that you need to backup should be entered here, if the exact time is not available, the dvr will display the earliest file recorded e. End time - the latest date/time you need should be entered. F. Remove - first, check any files in the searc...
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5.22 - hp/rt2 style menu first, log into the dvr as described in 3.1 - logging into the system menu click on to continue, the backup window will appear the first selection will be the menu (figure 5.23) figure 5.23 from this menu you should press if you are using a usb drive, this will prevent any e...
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After doing a right-click to return to the previous menu, click to perform a backup for instruction please refer to 5.21 - rt3 style menu dvr manual backup video 44.
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5.3 - mace player overview the mace player version 1.8.10.4 was used for this manual. To download the latest ver- sion of the player please visit www.Macepro.Com/support/software the mace player is a powerful tool for viewing your dvr’s video files, and is compatible with any version video file down...
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Click next and select the directory where you would like to install the player. By default the location is c:\program files\mace security\mace player after clicking next you will be asked to select the location of the program in the start menu dvr manual backup video 46.
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Installation (cont’d) click close to complete the installation figure 5.36 dvr manual backup video 47.
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5.3.2 - using the mace player after installation, open the player by going to start menu> all programs> mace security> mace player. On first run, the program will ask you if you want to “associate file types?,” to which you want to click ok there are 3 ways to open dvr files with the player 1. Doubl...
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During playback you can click the button to full screen the image (or double-click) switch between shuffle and repeat by clicking the button clicking on the button next to the mace logo allows you to change the parameter settings of the player (figure 5.39) figure 5.39 note the settings in this menu...
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5.4 - advanced player features by popular demand we have added a tool to the mace player that allows you to easily convert files from *.Dav and *mp4 format to a *.Avi file click on the button to open the avi conversion tool browse for the desired file and then click on the “convert” button in the ce...
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Dvr manual networking.
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Chapter 6 - networking this chapter will cover the dvr’s network configuration for both local and remote access, installing and using the client software along with common troubleshooting tips 6.1 - network menu overview first, log into the dvr as described in 3.1 - logging into the system menu clic...
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Networking (cont’d) figure 6.11 a. Ip address - this is the local address of the dvr, this number should be unique and no other device on your network can have this ip otherwise an ip conflict occurs b. Subnet mask - defines the subnet that is being used on the local network, wherever there is a “ 2...
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D. Service port - this port is responsible for all video and configuration data transmission over the network interface, this can be changed if needed e. Http port - this port is responsible for loading the web interface in internet explorer. Note if changing from pot 80 to a different port, you mus...
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Figure 6.13 enable ddns - used to connect to the dvr using a dynamic domain name server, an external server is required for this function enable pppoe - you can use this feature to configure the dvr directly to a dsl provider’s modem dvr manual networking 54.
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6.2 - networking 101 this section teaches you the basics of networking. The example is a modem, router, pc and dvr identify your network networking requires that you know and understand all the devices that are on or “attached” to your network. This illustration is a perfect example of how a beginne...
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In windows xp go to start>run (vista users press and hold the windows key + r) and type “cmd” , this will bring up the run dialog step 2 - in the run dialog type the letters “cmd” and click ok. The command prompt screen will appear step 3 - type “ipconfig” and press enter. The information displayed ...
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Networking 101 (cont’d) figure 6.24 ip address - this is the ip address that the router automatically assigned to the pc. You want to make sure that the dvr does not use the same ip as this or any other pc on the same network subnet mask - use the same subnet in the dvr’s settings default gateway - ...
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Networking 101 (cont’d) now that the dvr has been configured correctly, let’s take a look at how our local network can now be interpreted note the modem’s ip address is not mentioned because the modem should be in “bridged mode” and therefore the modem will not have a local ip dvr manual networking ...
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Step 5 - test the connection by using internet explorer, type the ip address dvr manual networking 59.
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6.3 - port forwarding/nat this section will explain port forwarding ion a basic router, for detailed information on your router, please visit www.Portforward.Com/routers port forwarding is a setting used in routers to allow remote access of a network using specific ports our dvrs use 2 ports to tran...
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Step 2 - make sure that all firewalls in the router are disabled, these settings are usually located under the “security” or “firewall” menu. Refer to the router’s manual for more information on where this is located. Spi (stateful packet inspection) must also be dis- abled; this setting is usually ...
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Step 4 - now we can test the connection from outside the local network. Check in your router’s “home” or “status” page for your internet or wan ip address. Then you can have some one remotely attempting to connect to that ip using internet explorer the result will be the same as the local test in 6....
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6.4 - pro surveillance system the new mace pro surveillance system lets you view live video, search and playback files and configure the dvr over the network key features ♦ connect to multiple dvrs ♦ view up to 25 cameras simultaneously ♦ auto-record function with network drive capability note this ...
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6.4.1 - pro surveillance system installation insert the dvr software cd to install the pro surveillance system (if you do not have a software cd please contact support@mace.Com for a copy of the latest version) step 1 - open the installation file and click next to continue step 2 - select the destin...
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Step 3 - choose which folder in the start menu you would like the program step 4 - once the installation is complete, click close to exit dvr manual networking 65.
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6.4.2 - using the pro surveillance system once the software is installed, you must first add a device the program will ask you to select a language for operation highlight “english” then click ok to continue you may be asked to add the program to the firewall’s allowed programs dvr manual networking...
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If you do not allow the program access through the firewall you will have connection issues the software will require you to login, the default username and password is “admin” (you can change this password in the system, this is only for accessing the software) click the device management icon to a...
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Using the pro surveillance system (cont’d) enter the dvr’s login information, then click “save” to add to the list after saving you will see the dvr in the device list, close to continue dvr manual networking 68.
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Highlight the dvr in the list then click the connect/disconnect button click on an empty screen division, then double-click on any of the available cameras in the list to display. The system will support up to 25 simultaneous cameras from any number dvrs (based on cpu speed) dvr manual networking 69.
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6.5 - remote client the remote client software is not compatible with the rt3 series dvr, using the software may cause issues with the dvr’s settings with the remote client you can easily store multiple dvrs for easy access, searching video and changing settings. The latest version is available on o...
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6.5.1 - remote client installation step 1 - open the installation file and click next to continue step 2 - select the destination folder and click next dvr manual networking 71.
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Step 3 - choose which folder in the start menu the program will be located, click next step 4 - installation complete, click close to exit dvr manual networking 72.
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6.5.2 - using the remote client once the system is installed you must add a device click “login,” select “network login” then click ok click on “add” to add a device dvr manual networking 73.
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Enter a name for the dvr (user specified), ip address and port, by default the port is 37777 ( for more information see 6.1 - network menu overview ) then click ok double-click on the dvr’s information to login, entire the login username and password dvr manual networking 74.
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Using the remote client (cont’d) click on a channel number below, or right-click and select a view dvr manual networking 75.
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6.6 - troubleshooting for troubleshooting please contact our technical support @ 1 (866) 392 - mace dvr manual networking 76.
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Dvr manual networking 77.
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Dvr manual ptz installation.
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Chapter 7 - ptz installation this chapter will provide connection diagrams for all model dvrs, how to control the ptz using both the dvr and the ptz controller, and cover all the features available when using the mace protocol 7.1 - connections the rt# series, 800hp and 1600hp all have the same type...
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The 400hp, 400rt2, 800rt2 and 56mr all use a ptz decoder for control the 400mm is unique in its connection for rs-485 control dvr manual ptz installation 79.
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Connections (cont’d) cable requirements we recommend that you use 24awg cat5 shielded twisted pair or better for rs-485 communication from any ptz to the dvr. The maximum distance you can run without any repeaters is 1,000 meters, or 3,280 feet dvr manual ptz installation 80
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7.2 - ptz menu overview before continuing, reboot each ptz camera you need to configure, during boot up copy the address, protocol and baud rate for easy configuration* first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the ptz menu a. Channel - select ...
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C. Address - input the camera’s address* d. Baud rate - the speed at which the camera transmits data, measured in bits e. Data bits - by default 8, only change this if your installation requires it f. Stop bits - default is 1, change if necessary g. Parity - none by default note if you are using mor...
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7.3 - ptz control the dvr has 3 different “control points” from which you can use the ptz functions 7.3.1 - using the dvr’s gui you can gain control of the dvr from the dvr each of the following 2 ways: method #1 - using the mouse step 1 - double-click on the desired channel name so that it is full ...
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From this point on the dvr has several different control screens to work with page 1 - standard control speed setting - increasing this number will make the camera more sensitive to ptz movement (pan/tilt/zoom) directional arrows - you can use the 8-directional pad to move to the desired position. C...
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Use the “sit” feature by pressing the “sit” button. This allows you to easily highlight an area that you want to zoom in on (figure 7.34). Additionally, you can do the reverse and zoom out (figure 7.35) figure 7.34 figure 7.35 right-click once to return to the previous screen note this feature is on...
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Ptz control (cont’d) zoom, focus and iris - adjusts these settings in the camera set - brings up a menu from which you can add presets, add presets to tours and pat- terns along with a border (left/right) control for easy preset assignment click on “page switch” to view the next page of functions pa...
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No. - enter the number you wish to call (preset, tour, pattern) preset, tour and pattern - calls the number specified by clicking on each function aux on/off - if you are using the ptz camera’s aux you can enable/disable it from this screen autoscan/pan - starts the default scan or pan function page...
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Ptz control (cont’d) enter/exit menu - enter or exit the ptz menu directional arrows - allows you to browse and change setting sin the ptz menu esc/enter - esc will return you to the previous page in the ptz menu, enter confirms a settings change note these functions use the default protocol command...
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This will bring up the ptz control window (figure 7.40), from this window you have full control of the ptz camera. Similar to the dvr’s control point, you can use the “set” function to program presets, tours etc (figure 7.41) figure 7.40 figure 7.41 clicking “page switch” will bring up a second page...
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7.3.3 - using pro surveillance system the pro surveillance system software allows you to easily control ptzs from multiple dvrs after connecting to the dvr, full screen the desired channel then click on the “ptz” bar to open the ptz control menu (figure 7.44) figure 7.44 figure 7.45 by clicking on y...
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7.4 - troubleshooting ptz issues common ptz issues are no control, constant rebooting or video loss. Troubleshooting these issues requires a systematic approach. Below is a simple step-by-step guide that solves most of these issues there are 5 major factors that should be considered 1) bad addressin...
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Verify that the following information matches in the dvr’s configuration: address, baud rate and protocol. If changes need to be made in the camera’s settings, check the dipswitch settings in the camera’s manual. A reboot is required for the changes to take into effect step 2 - check polarities veri...
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Dvr manual other settings.
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Chapter 8 - other settings this chapter discusses display, motion detection and rs-232 settings 8.1 - display first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the display menu continued on next page 93.
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A. Transparency - select the level of transparency for the menu, with ranges from 128 - 255, with 128 being the most transparent b. Channel name - modify the channel names by clicking on and then using the mouse you can modify each channel’s name (figure 8.12) c. Time/channel display - enable or dis...
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Other settings (cont’d) figure 8.12 d. Overlay info - enables or disables the overlay info from dvr display e. Enable tour - enabling this will perform a tour of the channel views selected f. Interval - the amount of dwell time between every selected tour view 8.2 - motion detection first, log into ...
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Channel - select an individual channel or “all” type - there are 3 different types of recording triggers: “video loss” will start recording on multiple channels when video is completely lost, “mask detect” will start recording on multiple channels when the dvr senses a camera is being covered, will ...
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Other settings (cont’d) latch - the amount of time (in seconds) that the dvr will trigger recording once motion is detected. Once this amount of time passes with no motion detected, the dvr shuts down recording enable tour - elect this function if you would like to have the dvr automatically full sc...
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Sensitivity - the higher the sensitivity, the less motion is required to trigger recording alarm out - allows you to set triggers on connected alarm devices period 1/2 - specifies up to 2 different periods during with alarm devices will be used 8.3 - alarm i/o first, log into the dvr as described in...
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Other settings (cont’d) alarm in - selected which alarm input you would like to configure source of alarm - choose between a local and net input type - “normal open” or “normal close” enable tour - this automatically full screens the channel when an alarm is triggered record channel - the system wil...
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8.4 - rs-232 first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the rs-232 menu function - select the function of the rs-232 connection of the dvr, there are multiple settings including “keyboard "which is used when controlling the dvr with the msp-kbd ...
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Data bits - 8 by default, only change if installation requires it stop bits - 1 by default, change if necessary parity - non by default dvr manual other settings 101.
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Dvr manual advanced settings.
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Chapter 9 - advanced settings this chapter will cover many of the advanced settings in detail 9.1 - hdd management first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the menu continued on next page 102.
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Ide - displays all the available ide channels on the dvr master - an “o” is displayed where there is a working drive in the system, master means that the drive is set as the master on the ide channel slave - slave means that there is a drive configured as a slave on the same ide channel as a master ...
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Advanced settings (cont’d) hdd no. - select any available hard drive from the drop-down list set to - this allows you to assign different drive functions like: ⇒ read/write - drives set to this setting will store new video and overwrite when necessary ⇒ read only - drive will let you search but does...
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9.2 -alarm output first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the alarm output menu this screen shows you which alarm outputs are being used 9.3 - alarm input first, log into the dvr as described in 3.1 - logging into the system menu click on the...
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9.4 - manual record first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the manual record menu choose between schedule or manual start/stop recording dvr manual advanced settings 106.
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9.5 - accounts first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the accounts menu add user - add new users to the system and set the desired permissions (figure 9.51) add group - create new groups in the system and give them specific permissions (figu...
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Figure 9.51 figure 9.52 dvr manual advanced settings 108.
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Modify user - change user permissions and what group they are in modify group - change group permissions dvr manual advanced settings 109.
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Advanced settings (cont’d) modify password - use to change account passwords dvr manual advanced settings 110
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9.6 - auto maintenance first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the maintenance menu the auto maintenance feature can perform a scheduled reboot of the system once a week to ensure system stability, you can also set the dvr to auto-delete vide...
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Deflate - increasing this will increase the amount of padding on the corresponding side, this is especially helpful for when the screen is not centered note you can also see these adjustments in real time if you are using a usb mouse 9.8 - color setting to adjust a channel’s individual color setting...
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This will bring up the color setting menu you can adjust each channel’s color setting and make 2 different periods for day/night purposes. You can also adjust the gain control to boost a weak video signal dvr manual advanced settings 113.
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Dvr manual advanced settings.
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Dvr manual troubleshooting.
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Chapter 10 - troubleshooting this chapter will cover the remaining menu items and their role in troubleshooting 10.1 - information menu the information menu helps troubleshoot various issues, below is an overview of the functions found within this menu 10.1.1 - hdd info first, log into the dvr as de...
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Ide - displays the available ide ports master - lists any drive that is set to master on the corresponding ide channel with a “o” slave - lists any drive that is set to slave on the corresponding ide channel this menu will display total and free space on all drives, along with a detailed analysis of...
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Troubleshooting (cont’d) in order to see the available times on the dvr, click the second page of the hdd info menu will appear here you can see the available search times that are on the dvr, with individual times shown per hard drive 10.1.2 - bps first, log into the dvr as described in 3.1 - loggi...
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This menu screen displays the speed at which video is being stored on the dvr. The wave will give you a visual representation of this usage kb/s - kilobytes per second mb/h - megabytes per hour 10.1.3 - system log first, log into the dvr as described in 3.1 - logging into the system menu click on th...
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Troubleshooting (cont’d) you can view many different things in the log, like what users have logged in to the system, irregular reboots, settings changed etc. You can also sort the events by type and also all events from the system dvr manual troubleshooting 118.
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10.1.4 - system version first, log into the dvr as described in 3.1 - logging into the system menu click on then to enter the system version menu channels - max amount of channels the system supports alarm in - total available alarm inputs alarm out - max available alarm outputs system - software ve...
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Web - software version for the web interface serial no. - dvr’s serial information mac - physical address of the nic (network interface card) note have your system version ready when contacting technical support to ensure the most efficient troubleshooting 10.1.5 - online users first, log into the d...
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Dvr manual faqs.
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Faqs how do i see my system over the internet? Se e section 6.2 - networking 101 ( page 52 ) how do i playback video files on the dvr? See chapter 4 - searching video ( page 32 ) how do i backup recorded video files? See chapter 5 - backup video ( page 38 ) how can i setup and control a ptz camera? ...