Mackie SA1521 User Manual - Sa1521 Limited Warranty

11

SA1521 LIMITED WARRANTY

4. If the Authorized Mackie Service Center is lo-

cated in another city, pack the loudspeaker in its

original shipping carton. More information on

packing can be found in the Service section of

this manual.

5. Contact the Authorized Mackie Service Center

to arrange service or bring the loudspeaker to them.

F. LOUD Technologies and Authorized Mackie Ser-

vice Centers reserve the right to inspect any

products that may be the subject of any warranty

claims before repair or replacement is carried out.

LOUD Technologies and Authorized Mackie Service

Centers may, at their option, require proof of the

original date of purchase in the form of a dated copy

of the original dealer’s invoice or sales receipt. Final

determination of warranty coverage lies solely with

LOUD Technologies or its Authorized Service Centers.

G. Mackie loudspeakers returned to LOUD Tech-

nologies and deemed eligible for repair or

replacement under the terms of this warranty will be

repaired or replaced within thirty days of receipt by

LOUD Technologies. LOUD Technologies may use

refurbished parts for repair or replacement of any

product. Products returned to LOUD Technologies

that do not meet the terms of this Warranty will be

repaired and returned C.O.D. with billing for labor,

materials, return freight, and insurance. Products re-

paired under warranty at the factory will be returned

freight prepaid by LOUD Technologies to any loca-

tion within the boundaries of the USA.

H. LOUD Technologies warrants all repairs per-

formed on Mackie products for 90 days or for the

remainder of the original warranty period. LOUD

Technologies assumes no responsibility for the qual-

ity or timeliness of repairs performed by Authorized

Mackie Service Centers.

I. This warranty is extended to the original purchaser

and to anyone who may subsequently purchase this

product within the applicable warranty period.

J. This is your sole warranty. LOUD Technologies

does not authorize any third party, including any

dealer or sales representative, to assume any liability

on behalf of LOUD Technologies or to make any

warranty for LOUD Technologies Inc.

K. THE WARRANTY GIVEN ON THIS PAGE IS THE

SOLE WARRANTY GIVEN BY LOUD TECHNOLOGIES

AND IS IN LIEU OF ALL OTHER WARRANTIES,

EXPRESS AND IMPLIED, INCLUDING THE

WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE. THE

WARRANTY GIVEN ON THIS PAGE SHALL BE

STRICTLY LIMITED IN DURATION TO FIVE YEARS

FROM THE DATE OF ORIGINAL PURCHASE FROM

AN AUTHORIZED MACKIE DEALER. UPON

EXPIRATION OF THE APPLICABLE WARRANTY

PERIOD, LOUD TECHNOLOGIES INC. SHALL

HAVE NO FURTHER WARRANTY OBLIGATION

OF ANY KIND. LOUD TECHNOLOGIES INC.

SHALL NOT BE LIABLE FOR ANY INCIDENTAL,

SPECIAL, OR CONSEQUENTIAL DAMAGES

THAT MAY RESULT FROM ANY DEFECT IN THE

MACKIE PRODUCT OR ANY WARRANTY CLAIM.

Some states do not allow exclusion or limitation

of incidental, special, or consequential damages

or a limitation on how long warranties last, so

some of the above limitations and exclusions may

not apply to you. This warranty provides specific

legal rights and you may have other rights which

vary from state to state.

Please keep your sales receipt in a safe place.

A. LOUD Technologies Inc. warrants all materials,

workmanship and proper operation of this Mackie

SA1521 for a period of five years from the original

date of purchase, with the following exception:

warranty on all its loudspeaker components includ-

ing woofers and compression drivers are only

warranted for two years. If any defects are found in

the materials or workmanship or if the product fails

to function properly during the applicable warranty

period, LOUD Technologies, at its option, will repair

or replace the product. This warranty applies only

to equipment sold and delivered within the U.S. by

LOUD Technologies Inc. or its authorized dealers.

B. Failure to register online or return the product

registration card will not void the five-year warranty.

C. Service and repairs of Mackie products are to be

performed only at the factory (see D below) OR at

an Authorized Mackie Service Center (see E below).

Unauthorized service, repairs, or modification will

void this warranty.

D. To obtain factory service:

1. Call Mackie Service at 800/898-3211, 7 AM

to 5 PM Monday through Friday (Pacific Time)

to get a Return Authorization (RA). Products re-

turned without an RA number will be refused.

2. Pack the SA1521 in its original shipping car-

ton. If you do not have the carton, just ask for

one when you get your RA number, and we’ll

send a shipping carton out promptly. More infor-

mation on packing can be found in the Service

section of this manual. Also include a note ex-

plaining exactly how to duplicate the problem, a

copy of the sales receipt with price and date

showing, and your return street address (no P.O.

boxes or route numbers, please!). If we cannot

duplicate the problem or establish the starting

date of your Limited Warranty, we may, at our

option, charge for service time.

3. Ship the product in its original shipping car-

ton, freight prepaid to:

MACKIE

SERVICE DEPARTMENT

One Main Street

Whitinsville, MA, 01588, USA

IMPORTANT: Make sure that the RA number is

plainly written on the shipping carton.

E. To obtain service from an Authorized Mackie

Service Center:

1. Call Mackie Service at 800/898-3211, 7 AM

to 5 PM Monday through Friday (Pacific Time)

to get: 1) The name and address of your nearest

Authorized Mackie Service Center and 2) A re-

turn authorization (RA). You must have an RA

number before taking your unit to a service

center.

2. Make sure that you have a copy of your

loudspeaker’s sales receipt from the store where

you bought the product. It is necessary to establish

purchase date and thus determine whether or not

your loudspeaker is still under warranty. If you can’t

find it, the Authorized Service Center may charge

you for repairs even if your loudspeaker is still

covered by the Five-Year Limited Warranty.

3. Make sure that the problem can be duplicated.

If you bring your loudspeaker to an Authorized

Service Center and they can’t find anything

wrong with it, you may be charged a service fee.