MAG Design PocketVJ Manual Manual - Troubleshooting
MAG Design
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CH-3007 Bern
info@magdesign.ch
079 651 44 59
www.magdesign.ch
Page 21
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MAG Design PocketVJ
Troubleshooting
Movie plays, but stutters
- Check if it is really a h.264 compressed movie
I dont get an IP adress from the pocketvj
- Sometimes there are power peaks which can cause that the Wifi signal is not strong enough.
Known are some issues with Hdmi to VGA adaptors with old VGA devices who suck a lot of power.
Also after plugging in some USB sticks.
If you want to plugin a hard drive, make sure to use a separate powered usb hub!
USB-Stick does not work anymore on my computer
- Plug it back into the PocketVJ and Click UNMOUNT in the control panel.
Make sure to always mount and unmount your USB devices!
Movie is not playing
- Make sure that there is no space or special character in the filename and it is not longer than 16 characters.
- Make sure your video is converted with the h264 codec.
- Make sure your data is in the correct folder.
- Make sure your PocketVJ is not configured to ‘Slideshow’ mode
- Make sure there are no empty spaces in the naming: my_video_file.mp4 (not: my video file.mp4)
Sync Mode errors
- Slave jumps after 5s to the start again
Make sure the RJ45 cable is connected properly
Make sure there are only movie files in the storage (no images, texte files etc.)
- Connected several PocketVJs over a router
Check the Gateway settings of your router, in original mode the pocketvj runs in 192.168.2.1
- The player syncs but its constantly running asynchron
Change the SYNC_WINDOW in omxplayer-sync with any text editor and upgrade it