Magenta HD1-LX Quick Reference & Setup Manual - page 7
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CHAPTER 4: Troubleshooting
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4. Troubleshooting
4.1 Common Problems
THERE ARE NO USER CONFIGURABLE SETTINGS FOR HD1-LX UNITS
In most cases, nearly every issue with the HD1-LX Series can be resolved by checking
the Category cable termination and making sure that it’s pinned to the T568B wiring
specification. However, there may be other problems that cause the system to not
perform as it’s designed. Below are solutions to the most common installation errors.
Problem:
No video or poor video quality.
Solution:
• Check that both units are powered.
• Power units in the sequence noted in section 3.2.1.
• Make sure the Category cable is terminated correctly per the
T568B wiring specification.
• Is the display device powered on and functioning?
• Some HDMI sources can take up to 5 minutes to initialize and will
not output video signals during this time.
• Cell phones may cause interference at close range (3 ft) and cause
the video signal to be interrupted or lost. All devices may need to be
power cycled if video is lost.
Appendix A. Cabling Pinouts
Table A-1. T568B CAT5 pinout