1. DL manuals
  2. Magiglo
  3. Indoor Fireplace
  4. Custom 16
  5. User, Installation & Servicing Instructions

Magiglo Custom 16 User, Installation & Servicing Instructions

Summary of Custom 16

  • Page 1

    Users, installation & servicing instructions must be left with the user custom bespoke gas fires models: custom 16 and l16 custom 18 and l18 fuel effect options: coal effect – ng and lpg pebble effect - ng only control options: manual bm control remote control total control detached control for use ...

  • Page 2

    Manufacturer contact details: burley appliances ltd lands end way oakham, rutland, le15 6rb tel: +44 (0)1572 725570 fax: +44 (0)1572 724390 general e-mail: info@magiglo.Co.Uk web site: www.Magiglo.Co.Uk technical support: direct dial on (01572) 725570 or email: technical@magiglo.Co.Uk magiglo docume...

  • Page 3: Contents

    Page 1 contents 1. G eneral i nformation ........................................................................................................ 2 1.1 ventilation requirements ............................................................................................... 3 1.2 important note about ...

  • Page 4: 1. G

    Page 2 1. G eneral i nformation introduction 1. This appliance is suitable for installation in gb and ie and should be installed in accordance with the rules in force. In gb, the installation must be carried out by a gas safe registered installer registered for working on this type of appliance. It ...

  • Page 5: 1.1 Ventilation Requirements

    Page 3 1.1 ventilation requirements 1. For models with heat inputs not exceeding 6.9kw additional ventilation is not normally required in the room that the fire is fitted. However, if spillage is detected during spillage test additional ventilation may be required. In gb reference should be made to ...

  • Page 6: 1.3. Fire Fret Dimensions

    Page 4 1.3. Fire fret dimensions all models can be used with the magiglo range of frets or any other fire fret that falls within the dimensions shown below the fireplace opening must be suitable in size to accommodate the custom fire being installed. If the appliance is to be used with other firepla...

  • Page 7: 2.0  Lighting Procedure

    Page 5 2.0 lighting procedure your fire will be fitted with one of the three different types of gas control valves. Identify the control system on your fire as shown and follow the appropriate operating instructions in the appropriate section. Control valve operation control type + manual = manual b...

  • Page 8

    Page 6 2.1.1 lighting procedure (manual bm control) 1. Ensure that the arrow on the control knob is pointing towards the off position as shown in figure 2. Press in the knob and slowly turn anti-clockwise until a click is heard. The spark should now light the pilot. On first lighting, it may require...

  • Page 9

    Page 7 2.1.2 lighting procedure (remote control) 1. Press the bottom button on the remote handset until clicking is heard on the valve, and the gas rate adjustment knob is at the off position. 2. With gas available at the valve press the ignition knob in and turn it anticlockwise to the pilot flame ...

  • Page 10

    Page 8 2.1.3 lighting procedure (total control) 1. Ensure that gas is available at the valve and the on/off switch in the on position (–). (see figure 8). 2. Simultaneously press and hold the (red circle) and (large flame) buttons until a short acoustic signal confirms the start sequence has begun, ...

  • Page 11

    Page 9 2.1.4 manual operation (total control) in emergency the appliance can be operated manually as follows: 1. Turn the gas rate adjusting knob fully clockwise to the off position. A clicking sound will be audible, but this is perfectly alright. 2. Turn the manual knob clockwise to man position (s...

  • Page 12: Total Control

    Page 10 2.2 battery replacement (remote control and total control handset 1. On the reverse of the handset remove the battery cover by pressing down at the top of the cover and sliding down. 2. Remove and unclip the old battery and replace with a new pp3 9v battery. 3. Replace the cover. Press here ...

  • Page 13: 2.3 Fuel Effect Layout

    Page 11 2.3 fuel effect layout you fire has been supplied with either coal or pebble effect. Please refer to the relevant section for instructions on how to arrange the imitation fuels. Fuel effect tray type refer to coal effect natural gas & lpg (propane) section 2.4 coal effect natural gas or lpg ...

  • Page 14: 2.4 Coal Effect Layout

    Page 12 2.4 coal effect layout note: due to the nature of the product, the burner tray shape and therefore the coal layouts will vary. Therefore the following examples demonstrate the principles of the fuel layouts that should be followed and should not be regarded as literal. This fire is supplied ...

  • Page 15

    Page 13 2.4.1 example coal effect layouts figure 14 – bowed tray - coals layer 1 figure 15 - bowed tray - coals layer 2 figure 16 - oval tray - coals layer 1 figure 17 - bowed tray - coals layer 2 figure 18 - rectangular tray - coals layer 1 figure 19 - rectangular tray - coals layer 2.

  • Page 16: Aeration Tubes)

    Page 14 2.5 coal effect layout (models supplied without aeration tubes) for when the depth of the fire tray is not sufficient to allow use of aeration tubes note: due to the nature of the product, the burner tray shape and therefore the coal layouts will vary. Therefore the following examples demons...

  • Page 17

    Page 15 2.6 pebble effect layout (natural gas) note: as the burner tray shape and therefore the pebble layouts may vary, ensure that the principles of the layouts below are followed. The burley magiglo custom fires come supplied with aeration tubes and different sizes of pebbles which are grouped an...

  • Page 18

    Page 16 mainly in the centre of the tray while using pebbles a and b around the sides and back of the tray. 5. Place the remaining a and b pebbles at the rear of the tray on top of the pebbles laid in step 4 (see figures indicating ‘front and third layer’). 6. Unpack the bag of medium pebbles (marke...

  • Page 19

    Page 17 typical pebble layout for small custom 16 tray k k k k k k k k k g pebbles top layer front and rear layer second layer first layer aeration tubes all e pebbles h pebbles e& j pebbles k, a & b pebbles c, d & f pebbles.

  • Page 20

    Page 18 typical pebble layout for shallow custom 16 and custom 18 trays k k k k k k c d d c c d c c d d c c d c d d e & j pebbles equally placed h pebbles aeration tubes k, a & b pebbles first layer second layer c,d &f pebbles g pebbles front and surrounding layer top layer.

  • Page 21

    Page 19 typical pebble layout for bow shaped custom 16 or custom 18 trays front pebbles (j or e) aeration tubes flat pebbles (h) pilot first layer k k k k a b a b second layer large pebbles b a b a d medium pebbles (c, d & f) large pebbles front and third layers b d d d medium pebbles (c, d & f) sma...

  • Page 22

    Page 20 typical pebble layout for custom 16 or small custom 18 first layer second layer top & frontlayer flat pebbles (h) front pebbles (e or j) aeration tubes front pebbles (e or j) large pebbles (k) medium pebbles (c, d & f) medium pebbles (c, d & f).

  • Page 23

    Page 21 typical pebble layout for custom 18 first layer second layer front and third layer top layer front pebbles (e or j) equally spaced h h h h aeration tubes large pebbles(k) large pebbles (a & b) on sides of tray large pebbles (a & b) medium pebbles (c, d & f) pilot medium pebbles (c, d & f) sm...

  • Page 24: 2.7 Home Improvements

    Page 22 2.7 home improvements warning: if after installation of this fire any home improvements (e.G. Double glazing, secondary double glazing, draught proofing, fitting extractor fans, etc.) are carried out to the property it is essential to carry out a spillage test on the fire to ensure that the ...

  • Page 25: 2.8. Cleaning Instructions

    Page 23 2.8. Cleaning instructions caution: ensure that the appliance is off (including the pilot light) and has completely cooled (off for at least 2 hours) before carrying out any cleaning or maintenance. Rcf advice: this product may use components (coals, pebbles & ceramic backs) containing refra...

  • Page 26

    Page 24 2.8.1. Cleaning the pilot the oxygen depletion sensing pilot fitted to your burley magiglo fire is a highly reliable safety device which causes the fire to shut down in the unlikely event of a reduction of oxygen in the room where the fire is fitted. After a period of time, it is possible fo...

  • Page 27: Nstallation

    Page 25 3. I nstallation i nstructions before installation, ensure that the local distribution conditions (identification of the type of gas and pressure) and the adjustment of the appliance are compatible) 3.1. General safety requirements before commencing installation, ensure that the intended ins...

  • Page 28

    Page 26 8. If any terminals, cowls or chimney pots are fitted on the flue, ensure that they are suitable use with a decorative gas fire and do not restrict the cross sectional area of the flue. Please consult the manufacturer of the terminal/cowl/chimney pot for guidance. 3.2.2. Installation of burl...

  • Page 29

    3.2.4. Installation example using existing building opening (custom 16 & l16, 6.9kw models only) register plate 125mm (5”) flexible liner section through masonry chimney 90 m m mi n figure 26 3.2.5. Installation example using existing milner (clay) fireback (custom 16 & l16, 6.9kw models only) 125mm...

  • Page 30: 3.3 Technical Data

    Page 28 3.3 technical data natural gas models up to 14.5” burner width 14.5” to 18” burner width nominal maximum heat input 6.9 kw (gross) 8.25kw (gross) setting pressure (cold) 5.6 mbar ±0.2 mbar 7.4 mbar ±0.2 mbar minimum heat input 4.0 kw (gross) 4.0 kw (gross) minimum setting pressure 1.9 mbar ±...

  • Page 31: 3.4. Burner Tray Layouts

    Page 29 3.4. Burner tray layouts figure 28 – burner tray layouts burner board pilot control valve pressure test point silencer chamber grub screw pilot control valve silencer chamber pressure test point grub screw example of lpg model with bm valve example of natural gas model with bm valve burner b...

  • Page 32: 3.5. Appliance Location

    Page 30 3.5. Appliance location the fire must be fitted on a flat non-combustible base. In addition a non-combustible hearth or physical barrier with minimum dimensions shown in figures belowshould be provided in front of the fireplace opening where relevant. However, with hole in the wall fire inst...

  • Page 33: 3.6. Ventilation

    Page 31 3.5.1. Floor level and raised fireplace openings hearth construction: the hearth material must be non-combustible and a minimum of 12mm thick, when laid on the floor. Either a 50mm upstand above the finished floor level must be created or a fixed fender must be used. 3.5.2. Independent canop...

  • Page 34: 3.7. Contents Checklist

    Page 32 3.7. Contents checklist before proceeding with installation of the fire check the contents as follows: basic kit (applicable to all control options) quantity item 1 gas fire 1 imitation coal or pebble set 1 isolating valve additional items for remote control and total control models quantity...

  • Page 35: 3.8. Installation Procedure

    Page 33 3.8. Installation procedure before commencing installation, ensure that the intended installation will comply with details in general information on page 2. Carefully unpack the contents of the carton and check them against the checklist given on the previous page. Make sure that the firepla...

  • Page 36

    Page 34 3.8.2. Continuation of installation - total control model 1. Unpack the box containing the receiver and the hand set. 2. Fit four aa (1.5v) batteries into the receiver unit and the pp3 (9v) battery into the transmitter (hand set). 3. Feed the cables from the valve through the heat shield and...

  • Page 37

    Page 35 3.8.3. Continuation of installation - detached control model 1. Ensure that the gas pipes are routed such that they do not get accidentally damaged. 2. Do not add any other controls to the fire. Only use the controls supplied. 3. Ensure that the control valve is not fitted in areas where it ...

  • Page 38

    Page 36 3.8.4. Commissioning 1. Turn on the gas supply to the fire and purge the gas line. Check all the gas joints for gas soundness. 2. Remove the pressure test point screw located as shown in figure 28 and connect a pressure gauge. 3. Ignite the pilot in accordance with the user instructions. 4. ...

  • Page 39

    Page 37 3.8.5. Checking for spillage 1. Close all doors and windows. 2. Turn the fire on to its full rate and leave it burning for 5 minutes. 3. Test for spillage using a smoke match (in a ‘blume tube’) at the top of the appliance, fireplace opening or under the canopy at the centre, with the smoke ...

  • Page 40: Ervicing

    Page 38 4. S ervicing i nstructions 4.1. General requirements all repairs and servicing must be carried out by a qualified registered gas installer (e.G. Member of gas safe in gb) in accordance with the current gas safety (installation and use) regulations and these instructions. Before any servicin...

  • Page 41: 4.3. Replacing Parts

    Page 39 4.3. Replacing parts for any spare parts that are required, please contact either your supplier or the manufacturer directly. You will need the model name i.E. Custom 16 or 18, the gas type, the type of control and serial number. Only approved parts should be used. 1.1.1. Pilot assembly repl...

  • Page 42

    Page 40 4.3.3. Motor replacement (remote control) the gas rate adjusting motor is replaceable in situ. 1. Remove the batteries from the receiver unit to prevent the risk of short circuit. 2. Remove the two motor connection tags from the valve. 3. Remove the valve cover securing screw (see figure 35)...

  • Page 43

    Page 41 4.3.4. Replacing mertik gv60 valve (total control) referring to figure 38:- 1. Remove all the gas connections on the valve including the pilot feed pipe. 2. Remove the thermocouple connection from the interrupter block at the rear of the valve. 3. Pull out the tc cable with the red tab from ...

  • Page 44

    Mf280.14 5. Installation and operational troubleshooting the table below is intended for problems related to the fire and its gas controls. It is a guide only and does not take into account every eventuality. Servicing must be carried out in accordance with the current gas safety (installation and u...

  • Page 45

    Page 43 remote control, optimum control & total models symptom cause remedy main burner will not come on when required even though the drive motor is heard to be operating ignition knob incorrectly set set the ignition knob at the 9 o’clock position. Motor not functioning when buttons are pressed a)...

  • Page 46

    Mf280.14 burley magiglo fires are protected by uk patents 2193802, 2240620 and 2256920 other patents pending magiglo is a registered trademark of burley appliances ltd. Burley appliances ltd, lands end way oakham, rutland, le15 6rb tel: 01572 725570 fax: 01572 724390 www.Magiglo.Co.Uk email: info@ma...