Magma Roben-3TM User Manual - page 63
Magma
Roben 3 | Chapter 6 Troubleshooting / FAQ
63
Q: How can I determine if the driver for my PCIe card is Thunderbolt Compatible?
A: Thunderbolt Tunneling is required for MacOS. In Apple System Profile, click on the specific PCIe card in
question to see if it is Thunderbolt Tunnel Compatible. If it shows “Yes” then Thunderbolt tunneling has been
enabled and it is compatible. If it shows “No”, then the driver does not work through Thunderbolt and it is
not compatible. Even if the driver is not thunderbolt compatible, the 3
rd
party PCIE card is still visible (as
shown from the picture below).
Q. My PCIe card is not being detected when installed in 1st PCIE slot, what should I do?
A. Turn off the Laptop computer. Disconnect the Magma thunderbolt expansion unit form Laptop by
disconnecting the thunderbolt cable. Remove power cord from Magma. Remove and reseat PCIe card.
Reconnect the thunderbolt cable to Laptop. Plug-in power cord to Magma. Turn on the Laptop. This should
automatically turn on the Magma thunderbolt expansion unit. Check Apple System profiler or Windows
Device Manager to see if the PCIe card is detected or not.
Q: Can I daisy chain Roben-3with another Roben-3?
A: Yes, but realize that aggregate bandwidth is limited to 10Gbps through the Thunderbolt port and PCI
address and IO space can be limited so the type of cards installed in the chassis may limit the number that
can be daisy chained successfully.
If a daisy chain device does not work, check to see if the Thunderbolt Cable is connected firmly into the
thunderbolt port (on the Magma Thunderbolt Card of Roben-3) and the power supply is turned ON. Also,
make sure each Thunderbolt Roben-3 is working and functional before attempting to daisy chain them
together.
Q: Will Roben-3show up in Apple System Profiler or Windows Device Manager without any PCIe cards
installed?
Yes.