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Mediatrix 3621 Hardware Installation Manual - About This Manual
Mediatrix 3600 – Digital Gateway
vii
P
R E F A C E
P
About this Manual
Thank you for purchasing the Mediatrix 3600 Series from Media5 Corporation.
The Mediatrix 3600 Series ISDN VoIP Digital Gateways allow enterprises to lower communications costs over
any IP link. The Mediatrix 3600 units constitute an ideal solution for enterprise voice applications or for
connecting to a service provider’s broadband access.
Document Objectives
The
Mediatrix 3600 Hardware Installation Guide
provides technical information on how to physically install the
Mediatrix 3600. It also describes the cabling required for the Mediatrix 3600 device.
The information included in this guide consists of:
Hardware descriptions of the Mediatrix 3600 device
Hardware installation instructions
Installation scenarios examples
LED indications
Cabling and pin-out data
Please refer to the
Dgw v2.0 Software Configuration Guide
for software configuration information.
Use the
Mediatrix 3600 Hardware Installation Guide
in conjunction with the appropriate publications listed in
“Related Documentation” on page viii
Intended Audience
This guide is intended for the following audiences:
Technical staff who are familiar with electronic circuitry, networking theory and have experience
as an electronic technician.
System administrators with a basic networking background and experience, but who might not
be familiar with the Mediatrix 3600 device.
System administrators who are responsible for installing and configuring networking equipment
and who are familiar with the Mediatrix 3600 device.
Table 1:
Mediatrix 3600 Series Models
Model
Interfaces
VoIP Call Capacity
Mediatrix 3621
1xE1-PRI interface
up to 15
Mediatrix 3631
1xE1-PRI interface
up to 30
Mediatrix 3632
2xE1-PRI interface
up to 60
Note:
There are many flavours of the Mediatrix 3600 device. Because of this, some of the information
provided may not apply to your particular Mediatrix 3600 device model.
Summary of 3621
Page 1
Discover the power of 5 pb rohs compliant 2002/95/ec hardware installation guide mediatrix ® 3600 series digital gateways mediatrix 3621 / 3631 / 3632 (e1 pri) product version 2.0 document revision 15 march 2, 2012.
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Media5 corporation hardware installation guide media5 corporation 4229 garlock street sherbrooke, québec, canada j1l 2c8 mediatrix ® 3600 series hardware installation guide © 2012, media5 corporation all rights reserved. No part of this publication may be reproduced or used in any form or by any mea...
Page 3: Contents
Hardware installation guide mediatrix 3600 – digital gateway iii contents preface about this manual ............................................................................................................. Vii document objectives......................................................................
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Contents iv mediatrix 3600 – digital gateway wall-mounting ........................................................................................................................................................... 12 free standing unit ..................................................................
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Hardware installation guide mediatrix 3600 – digital gateway v appendix b cabling considerations .................................................................................................... 31 ethernet rj-45 cable .................................................................................
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Contents vi mediatrix 3600 – digital gateway.
Page 7: About This Manual
Mediatrix 3600 – digital gateway vii p r e f a c e p about this manual thank you for purchasing the mediatrix 3600 series from media5 corporation. The mediatrix 3600 series isdn voip digital gateways allow enterprises to lower communications costs over any ip link. The mediatrix 3600 units constitut...
Page 8: Related Documentation
Preface - about this manual related documentation viii mediatrix 3600 – digital gateway related documentation in addition to this manual, the mediatrix 3600 document set includes the following: dgw v2.0 software configuration guide describes how to configure and operate the mediatrix 3600. Mediatrix...
Page 9: Document Conventions
Document conventions hardware installation guide mediatrix 3600 – digital gateway ix document conventions the following information provides an explanation of the symbols that appear on the mediatrix 3600 and in the documentation for the product. Warning definition where to find translated warning d...
Page 10: Obtaining Documentation
Preface - about this manual obtaining documentation x mediatrix 3600 – digital gateway obtaining documentation these sections explain how to obtain documentation from media5. Media5 web site media5 offers the latest version of its products’ documentation on its web site. You will thus be able to acc...
Page 11: Overview
Mediatrix 3600 – digital gateway 1 c h a p t e r 1 overview this chapter describes the mediatrix 3600 connectors and indicators. Overview provider-specific profiles ensure that the mediatrix 3600 is a genuine plug and play solution. It offers a low total cost of ownership as it reduces installation ...
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Chapter 1 - overview mediatrix 3600 connectors and indicators 2 mediatrix 3600 – digital gateway mediatrix 3600 connectors and indicators this section provides an overview of the front and rear panels of the mediatrix 3600. The rear panel differs depending on the mediatrix 3600 model you have. Produ...
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Mediatrix 3600 connectors and indicators hardware installation guide mediatrix 3600 – digital gateway 3 front connectors table 5 describes the connectors on the front panel of the mediatrix 3600. Rear panel the following are the rear connectors and indicators of the mediatrix 3621 / 3631 / 3632 mode...
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Chapter 1 - overview mediatrix 3600 connectors and indicators 4 mediatrix 3600 – digital gateway figure 2: pri models slot sections figure 3 shows the rear panel of the mediatrix 3600. Figure 3: pri models rear panel connectors table 6: pri models rear panel connectors connector description 1. On/of...
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Mediatrix 3600 connectors and indicators hardware installation guide mediatrix 3600 – digital gateway 5 rear indicators all leds located on the front panel are also duplicated on the rear of the mediatrix 3600, which allows you to rack-mount the unit with the front or rear facing forwards. See “loca...
Page 16: Port Numbering Convention
Chapter 1 - overview port numbering convention 6 mediatrix 3600 – digital gateway port numbering convention the following describes the port numbering conventions of the slot sections. Wan/lan slot – ethernet connectors the following describes the port numbering conventions of the ethernet connector...
Page 17: Installation
Mediatrix 3600 – digital gateway 7 c h a p t e r 2 installation this chapter describes the installation of the mediatrix 3600. Planning the installation before installing the mediatrix 3600, you should complete the following tasks: create a network diagram (see section “network diagram” on page 8 )....
Page 18: Safety Recommendations
Chapter 2 - installation safety recommendations 8 mediatrix 3600 – digital gateway site log media5 recommends that you maintain a site log to record all actions relevant to the mediatrix 3600, such as: installation: print a copy of the installation checklist and insert it into the site log. Upgrades...
Page 19: Unpacking and Inspection
Required mounting tools and equipment hardware installation guide mediatrix 3600 – digital gateway 9 general safety practices follow these guidelines to ensure personal safety and protect the equipment: keep the mediatrix 3600 clear and dust-free during and after installation. Locate the emergency p...
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Chapter 2 - installation location and mounting requirements 10 mediatrix 3600 – digital gateway you may also need additional 10/100 baset ethernet rj-45 cables. Location and mounting requirements the mediatrix 3600 is suitable for use in an office environment where it can be placed in the same room ...
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Location and mounting requirements hardware installation guide mediatrix 3600 – digital gateway 11 rack-mounting the mediatrix 3600 fits in most standard 48.26 cm (19 in.) racks. Media5 recommends to use a rack compliant eia-310-d. All leds located on the front panel are also duplicated on the rear ...
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Chapter 2 - installation location and mounting requirements 12 mediatrix 3600 – digital gateway the following guidelines are provided to ensure your safety: • mount the mediatrix 3600 at the bottom of the rack if it is the only unit in the rack. • when mounting the mediatrix 3600 in a partially fill...
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Location and mounting requirements hardware installation guide mediatrix 3600 – digital gateway 13 6. Repeat steps 3 to 5 for the bracket on the other side of the mediatrix 3600. Media5 recommends to place the second bracket in the opposite corner to the first bracket for increased stability. 7. Pos...
Page 24: Hardware Installation
Chapter 2 - installation hardware installation 14 mediatrix 3600 – digital gateway hardware installation this section describes how to set the connectors of the mediatrix 3600. See “appendix b - cabling considerations” on page 31 for more details on the cables the mediatrix 3600 uses. Connecting cab...
Page 25
Mediatrix 3600 – digital gateway 15 c h a p t e r 3 powering on the mediatrix 3600 this chapter describes the initial provisioning of the mediatrix 3600. Ip address discovery or configuration this section describes how to contact the mediatrix 3600's management interface to start with unit configura...
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Chapter 3 - powering on the mediatrix 3600 ip address discovery or configuration 16 mediatrix 3600 – digital gateway to start the mediatrix 3600 with a dynamic ip address: 1. If you need to discover the ip address of the mediatrix 3600, install and start your network packet sniffer. 2. Power on the ...
Page 27
Ip address discovery or configuration hardware installation guide mediatrix 3600 – digital gateway 17 the corresponding link-local ipv6 address is also available and printed on the sticker under the mediatrix 3600. You can now access the mediatrix 3600 web interface. Refer to the software configurat...
Page 28: Indicators (Leds)
Chapter 3 - powering on the mediatrix 3600 indicators (leds) 18 mediatrix 3600 – digital gateway these procedures assume that you know the ip address of the mediatrix 3600 you want to verify. If the mediatrix 3600 does not respond, do the following: verify that the lan and wan cables are securely co...
Page 29
Indicators (leds) hardware installation guide mediatrix 3600 – digital gateway 19 led patterns – default behaviour when no specific condition matches those described in table 10 , the leds behave individually according to the following rules: rescue network enabled triggered after the user has perfo...
Page 30: Reset/default Button
Chapter 3 - powering on the mediatrix 3600 reset/default button 20 mediatrix 3600 – digital gateway reset/default button the reset/default button allows you to: cancel an action that was started. Revert to known factory settings if the mediatrix 3600 refuses to work properly for any reason or the co...
Page 31
Reset/default button hardware installation guide mediatrix 3600 – digital gateway 21 in a partial reset, the following services and parameters are also affected: aaa service: user(s) from profile are restored with their factory password. Snmp service: resets the enablesnmpv1 , enablesnmpv2 , enables...
Page 32: Management Choices
Chapter 3 - powering on the mediatrix 3600 management choices 22 mediatrix 3600 – digital gateway this procedure can also be performed at run-time. Management choices congratulations for properly installing the mediatrix 3600. You can now configure the software parameters of the unit. The mediatrix ...
Page 33: Standards Compliance and
Mediatrix 3600 – digital gateway 23 a p p e n d i x a standards compliance and safety information this appendix lists the various standards compliance of the mediatrix 3600. Standards supported the mediatrix 3600 complies to the following standards: table 14: standards compliance category specificat...
Page 34: Disclaimers
Appendix a - standards compliance and safety information disclaimers 24 mediatrix 3600 – digital gateway disclaimers the following are the disclaimers related to the mediatrix 3600. Federal communications commission (fcc) part 15 this equipment has been tested and found to comply with the limits for...
Page 35
Disclaimers hardware installation guide mediatrix 3600 – digital gateway 25 rohs china.
Page 36
Appendix a - standards compliance and safety information translated warning definition 26 mediatrix 3600 – digital gateway translated warning definition the following information provides an explanation of the symbols which appear on the mediatrix 3600 and in the documentation for the product. Waars...
Page 37: Safety Warnings
Safety warnings hardware installation guide mediatrix 3600 – digital gateway 27 safety warnings this section lists the following safety warnings: circuit breaker (15a) warning tn power warning product disposal warning no. 26 awg warning lan connector warning socket outlet warning circuit breaker (15...
Page 38: Advertencias De Seguridad
Appendix a - standards compliance and safety information advertencias de seguridad 28 mediatrix 3600 – digital gateway advertencias de seguridad en esta sección se enumeran las siguientes advertencias de seguridad: disyuntor (15a) advertencia tn potencia advertencia eliminación de productos adverten...
Page 39: Safety Recommendations
Safety recommendations hardware installation guide mediatrix 3600 – digital gateway 29 safety recommendations to insure general safety follow these guidelines: do not open or disassemble this product. Do not get this product wet or pour liquids into it. Do not perform any action that creates a poten...
Page 40
Appendix a - standards compliance and safety information safety recommendations 30 mediatrix 3600 – digital gateway.
Page 41: Cabling Considerations
Mediatrix 3600 – digital gateway 31 a p p e n d i x b cabling considerations this appendix describes the pin-to-pin connections for cables used with the mediatrix 3600. Ethernet rj-45 cable the rj-45 connector is commonly used for network cabling and for telephony applications. It is used to wire bo...
Page 42
Appendix b - cabling considerations ethernet rj-45 cable 32 mediatrix 3600 – digital gateway straight through cable a rj-45 straight through cable is used to connect a computer to a network device. For instance, you must use straight through cables to connect a computer to a network hub, switch, and...
Page 43: E1 Pri Rj-45 Cable
E1 pri rj-45 cable hardware installation guide mediatrix 3600 – digital gateway 33 crossover cable a rj-45 crossover cable is used when only two systems are to be connected to each other, peer to peer, at the ethernet cards by “crossing over” (reversing) their respective pin contacts. An example wou...
Page 44: Rj-11 (Telephone) Cable
Appendix b - cabling considerations rj-11 (telephone) cable 34 mediatrix 3600 – digital gateway rj-11 (telephone) cable the rj-11 cable is commonly used for telephone connection. Wiring conventions for telephone connections, a cable requires one pair of wires. Each wire is identified by different co...
Page 45: Serial Console (Rs-232)
Serial console (rs-232) hardware installation guide mediatrix 3600 – digital gateway 35 serial console (rs-232) dte or dce a device that communicates over a synchronous serial interface is either a dte (data terminal equipment) or dce (data communications equipment) device. Dte devices usually conne...
Page 46
Appendix b - cabling considerations serial console (rs-232) 36 mediatrix 3600 – digital gateway.
Page 47: Industry Standard Protocols
Mediatrix 3600 – digital gateway 37 a p p e n d i x c standard hardware information the specifications and information regarding this product are subject to change without notice. Every effort is made to ensure the accuracy of this document. Because of ongoing product improvements and revisions, med...
Page 48: Hardware Features
Appendix c - standard hardware information hardware features 38 mediatrix 3600 – digital gateway hardware features interfaces 1 x rj-45 wan connector, 10/100 baset ethernet access 4 x rj-45 lan connectors, 10/100 baset ethernet access 30 or 60 simultaneous calls one or two isdn pri ports software co...
Page 49: Audio Specifications
Real time fax router technical specifications hardware installation guide mediatrix 3600 – digital gateway 39 real time fax router technical specifications automatic selection between voice and fax. Audio specifications software-adjustable dynamic and static jitter buffer protection. Programmable by...
Page 50: Power Consumption
Appendix c - standard hardware information power consumption 40 mediatrix 3600 – digital gateway power consumption mtbf value the mean time before failure (mtbf) value of the mediatrix 3600 models is estimated as follows: mediatrix 3621/3631: 160,000 hours mediatrix 3632: 180,000 hours these values ...
Page 51: Dimensions and Weight
Dimensions and weight hardware installation guide mediatrix 3600 – digital gateway 41 dimensions and weight warranty all media5 products carry media5 corporation's standard three-year hardware and software warranty. An extended warranty is available. Table 25: dimensions and weight parameter descrip...
Page 52
Appendix c - standard hardware information warranty 42 mediatrix 3600 – digital gateway.
Page 53: Interface Card Installation
Mediatrix 3600 – digital gateway 43 a p p e n d i x d interface card installation instructions this appendix describes how to install interface cards in a mediatrix 3600 unit. General information this assembly instruction is generic to any model of interface card. Some of the steps are optional, dep...
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Appendix d - interface card installation instructions interface card installation instructions 44 mediatrix 3600 – digital gateway 6. Align the 4x21 pins header connector of the card to the receptacle on the motherboard. Make sure that the card header is well inserted onto its mating receptacle. Fig...
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Interface card installation instructions hardware installation guide mediatrix 3600 – digital gateway 45 10. Screw the top casing at all 8 locations (torque: 3 inch pounds). There are three screws located on the top side, three screws located on the bottom side, and one screw located on each side. 1...
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Appendix d - interface card installation instructions interface card installation instructions 46 mediatrix 3600 – digital gateway.
Page 57: Glossary
Mediatrix 3600 – digital gateway 47 a p p e n d i x e glossary 10 baset an ethernet local area network that works on twisted pair wiring. 100 baset a newer version of ethernet that operates at 10 times the speed of a 10 baset ethernet. Domain name server (dns) internet service that translates domain...
Page 58
Appendix e - glossary local area network (lan) 48 mediatrix 3600 – digital gateway local area network (lan) data-only communications network confined to a limited geographic area, with moderate to high data rates. See also wan. Media access control (mac) address a layer 2 address, 6 bytes long, asso...
Page 59
Subnet hardware installation guide mediatrix 3600 – digital gateway 49 subnet an efficient means of splitting packets into two fields to separate packets for local destinations from packets for remote destinations in tcp/ip networks. Transmission control protocol/internet protocol (tcp/ip) the basic...
Page 60
Appendix e - glossary wide area network (wan) 50 mediatrix 3600 – digital gateway.
Page 61: List of Acronyms
Mediatrix 3600 – digital gateway 51 a p p e n d i x f list of acronyms awg american wire gauge ce cummunauté européenne (french) db decibel dce data communications equipment dhcp dynamic host configuration protocol dns domain name server dte data terminal equipment esd electrostatic discharge etsi e...
Page 62
Appendix f - list of acronyms 52 mediatrix 3600 – digital gateway.
Page 63: Index
Mediatrix 3600 – digital gateway 53 index numerics 10 baset 3 , 4 , 5 , 14 , 31 defined 47 see also cabling 100 baset 3 , 4 , 5 , 14 , 31 defined 47 see also cabling a acronyms 51 audience, intended vii auto mdi/mdix 31 c cables, connecting 14 cabling rj-11 34 rj-45 crossover 33 pin name 32 pinout i...
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Index 54 mediatrix 3600 – digital gateway mdi/mdix, auto 31 media5 download portal x mediatrix download portal x mounting on a rack 11 on a wall 12 o objectives of document vii operating temperature 10 overview of the product 1 p partial reset 20 see also factory reset port numbering convention ethe...