Meelectronics EDM Universe User Manual - Troubleshooting
Troubleshooting
Solution
Check that the audio or headset cable is plugged into the headphones completely and the other end
is plugged completely into an audio source, audio is playing, and the volume is loud enough to hear
Make sure the volume control is not at the minimum position; adjust both the volume on the device
and headset cable to a comfortable level
Check that the audio or headset cable is plugged into the headphones completely and the other end
is plugged completely into an audio source
If you are using the headset cable with a computer, laptop, media player, or airplane and the sound
improves when you hold the mic button, the 4-pin headset plug may not be compatible; see
meelec.com/phone for more details
Make sure the microphone/remote unit on the cable is closest to the headphones the microphone is
close to your mouth
Check the compatibility of your phone at meelec.com/phone
Try unplugging the headset cable and plugging it back in to your phone
If you are using a computer, you may need an adapter (Skype adapter on meelec.com) to separate
the microphone and audio signals
Make sure the microphone/remote unit on the cable is closest to the headphones
Check the compatibility of your device at meelec.com/phone; if the sound improves when you press
the remote button, the device is not compatible
Multitasking devices can stop the button presses from being recognized; make sure the application
you want to work with the remote is the active window
Problem
No sound
Poor audio
quality
During
phone calls the
person on the
other end can’t
hear me
The remote
button doesn’t
work