MEGAFLO 400L Product Manual - page 33
Unvented Hot Water Cylinder
33
Lifetime Warranty*
The MEGAFLO Lifetime Warranty provides unrivalled levels of customer support and peace of mind in the unlikely event
that a problem arises from a manufacturing defect. It is supported by a large nationwide team of company-employed
field-based engineers and our own call centre, which is open 363 days a year.
This Lifetime Warranty applies in relation to the following MEGAFLO products:
• MEGAFLO cylinders
• MEGAFLO calorifiers
The MEGAFLO Domestic Lifetime* Warranty
The MEGAFLO Domestic Lifetime* Warranty covers MEGAFLO cylinders installed in domestic properties† against corrosion
for the lifetime* of the owner.
The cold water combination valve (and expansion vessel, where supplied) is covered by a five year warranty from the date
of purchase of the MEGAFLO product that includes both parts and labour. All other components, including any other
valves, fittings and controls are covered by a two year warranty from the date of purchase of the MEGAFLO product that
includes both parts and labour.
In the case of the Megaflo Systemready, Megaflo Systemfit and Megaflo SolaReady units the supplied pumps and
motorized valves ( where fitted ) are also covered by this two year warranty.
Incalloy immersion heaters ( where fitted ) are covered by a two year warranty.
Titanium Immersion heaters ( where fitted ) are covered by a five year warranty.
The MEGAFLO Commercial Lifetime* Warranty
The MEGAFLO Commercial Lifetime Warranty covers MEGAFLO cylinders and calorifiers installed in non-domestic
properties^ against corrosion for a period of 30 years from the date of purchase.
All other components, including valves, expansion vessels, immersion heaters, fittings and controls are covered by a two
year warranty from the date of purchase of the MEGAFLO product that includes both parts and labour.
Accessories
Shower heat recovery units are covered against manufacturing defects for a period of two years. Flat plate solar collectors
are covered against manufacturing defects for a period of 10 years from the date of purchase of the MEGAFLO product.
Evacuated tube solar collectors are covered against manufacturing defects for a period of five years from the date of
purchase of the MEGAFLO product. All other solar accessories are covered against manufacturing defects for a period of
two years from the date of purchase of the MEGAFLO product.
Outside of the UK
These warranties are valid for installations within the United Kingdom.
For installation in the Republic of Ireland please contact Potterton Myson (Ireland) Limited on 00353 (0) 1 4590870
For installations outside of the United Kingdom and the Republic of Ireland, please telephone MEGAFLO Export on +44
1603 420271 for further details of the warranty terms and conditions applicable.
These guarantees are valid provided that:
• The MEGAFLO product has been installed by a competent installer in accordance with the instructions contained in the
installation instructions and in compliance with all relevant laws, guidance, codes of practice and regulations in force at
the time of installation.
• The MEGAFLO product has not been modified or tampered with in any way, other than by a Heatrae Sadia or Baxi
Customer Support approved engineer.
• The MEGAFLO product has not been subject to damage by scale.
• The MEGAFLO product and any part or parts of the MEGAFLO product (whether factory fitted or otherwise) have not
been repaired or replaced other than by a Baxi Customer Support approved engineer and any replacement parts used on