Nady Systems DKW-duo Owner's Manual - 90-Days Limited Warranty

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90-Days Limited Warranty

Nady Systems, Inc. warrants to the original consumer purchaser (U.S.A. only) that the unit is free from 

any defects in material or workmanship for a period of 90 days from the date of original retail purchase. 

If any such defect is discovered within the warranty period, Nady Systems, Inc. will repair or replace the 

unit free of charge, subject to verification of the defect or malfunction upon return to Nady Systems. 

Please do not return your Nady product to the store where it was purchased as Nady Systems handles 

your warranty service directly. Communication with our Service Department is the most efficient means 

of servicing your unit and we are dedicated to keeping you a satisfied customer.

To the extent permitted by law, any applicable implied warranties, including warranties of merchantability 

and fitness are hereby limited to 90 days from the date of purchase. Consequential or incidental 

damages resulting from a breach of any applicable express or implied warranties are hereby excluded. 

This warranty is in lieu of all other agreements and warranties, general or special, express or implied 

and no representative or person including a Nady dealer, agent, or employee is authorized to assume 

for us any other liability in connection with the sale or use of this Nady Systems’ product.

Whereas some states do not allow limitations on how long implied warranties last, and do not allow 

exclusion of incidental or consequential damages, the above limitations and exclusions may not apply 

to you. This warranty gives you specific legal rights and you may also have other rights which may vary 

from state to state.

This warranty is subject to the following conditions:

1) This system must have been purchased from an authorized Nady dealer and all warranty 

service must be performed by Nady’s service department. Any service not performed by Nady 

will automatically void this warranty.

2) Items not covered: physical damage resulting from improper handling of the unit in transit from the 

factory by the shipper (Nady Systems is not responsible for such damage and all such claims must be 

made against the shipping company by the consignee); defects caused by normal wear of the product 

(expendable parts are typically connectors, cables, potentiometers, switches and similar components); 

damage or defects caused by abuse, neglect, accident, failure to connect or operate the unit in any way 

that does not comply with applicable technical or safety regulations, or improper repair, excessive heat 

or humidity, alteration or unreasonable use of the unit, causing cracks, broken cases/housings or parts; 

damage caused by leaking batteries; finish or appearance items; items damaged in shipment en route to 

Nady Systems, Inc. for repair. The warranty is null and void if any Nady serial number has been removed 

or defaced.

How To Obtain service:

1) If factory service is required, please contact our Service Department at (510) 652-2411 for a return 

authorization (R/A) number. Make sure the R/A number is clearly marked on the outside of your package. 

(Please note: if an R/A number is not included, our Shipping Department cannot accept your package.)

2) Send the unit back to Nady Systems, 6701 Shellmound Street, Emeryville, CA, 94608, freight pre-paid. 

You must include proof of date and place of purchase (i.e., photocopy of your bill of sale) or Nady cannot 

be responsible for repair or replacement. Nady Systems, Inc. will not repair, nor be held responsible, 

for any units returned without proper identification, return address, and R/A number clearly marked 

on the package.

3) Per the above, Nady will perform all warranty service and return the unit to you at no charge. 

Nady Systems will inform the buyer if product sent in does not meet the terms of this warranty 

and will provide a quote for fixing the unit and/or shipping it back exclusively at the buyer’s expense.