Naxa NAS-3058 Instruction Manual - page 11
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Page 11
Troubleshooting Guide
This guide lists common problems and their solutions.
Please refer to this guide before requesting service.
If you need further assistance, please contact Naxa
Technical Support (www.naxa.com/naxa_support/).
Symptom
Possible Cause
Possible Solution
There is no
power.
The battery is
exhausted.
Connect the unit to a
USB power source to
charge it.
The speakers aren’t
on.
Press and hold the
POWER button [5] until
the Status LED [4] lights
up.
The device
is unable to
connect to the
speaker.
The speakers are
not in pairing
mode.
Turn the speakers off,
then press and hold
the POWER button [5]
until the Status LED [4]
flashes blue.
Bluetooth
®
may be
disabled on your
device.
Make sure Bluetooth is
enabled on your device.
Turn it on if it isn’t.
Symptom
Possible Cause
Possible Solution
The device is
connected but
there is no
sound.
The AUX connector
may be in use.
Disconnect all cables
from the AUX input
connector [7] on the
back of the speaker.
Your device may be
beyond the effec-
tive range of the
speakers.
Move closer to the
speakers. Range may
be affected adversely
by environmental
conditions.
Your device may
not be in playback
mode.
Ensure that your device
is operating correctly.
Start playback on your
device.