User guide fixed wireless connection please refer to this guide, and to the important safety warnings on the back cover before attempting to perform maintenance on your equipment. For installations after july 1st 2013 includes information about your nbn equipment.
2 nbn user guide contents your new nbn equipment 4 connecting the nbn connection box to your own equipment 5 maintaining your equipment 6 troubleshooting checklist 8 nbn connection box indicator lights 9 frequently asked questions 10 important safety warnings back cover.
© 2014 nbn co ltd. 3 congratulations on connecting to the national broadband network (nbn) through your chosen service provider. Services delivered over the nbn have the potential to transform many aspects of our lives including healthcare, education, business and government services. Your new fixed...
4 nbn user guide the equipment installed is comprised of three components: the outdoor antenna and cable that connects the outdoor antenna into your property, the wall outlet and the nbn connection box – which is the hand off point between nbn co’s network and your internal wiring and connected equi...
© 2014 nbn co ltd. 5 your broadband services will be delivered through the data (uni-d) ports on the nbn connection box. Your service provider(s) should advise you which data (uni-d) ports have been designated for your services, and how to connect any necessary equipment to the correct port for each...
6 nbn user guide maintaining your equipment keep the nbn connection box plugged directly in to the mains power at all times and turned on. The nbn equipment in your premises should require very little maintenance if properly cared for. Here are some important do’s and don’ts to ensure the nbn connec...
© 2014 nbn co ltd. 7 do not cover or paint any part of the equipment. The outdoor antenna is a professionally installed fixed wireless modem with an antenna specifically pointed in the direction of the fixed wireless facility. The height and direction of the antenna is specially tuned to your premis...
8 nbn user guide trouble shooting checklist if any services provided through your nbn connection box stop working, please check the following: 1. Power check check the ‘odu ’ led indicator light on the nbn connection box. It should show a steady or blinking green light. Check the ‘status’ led indica...
© 2014 nbn co ltd. 9 no power no light check the nbn connection box is plugged in and switched on. Indicator power indic ator action meaning power on green no action is required. Device is in test mode green no action is required. There is a system fault red contact your service provider for assista...
10 nbn user guide frequently asked questions what if i damage the equipment? You are responsible for the nbn connection box and outdoor antenna on your property, just as you are responsible for connection equipment for other services such as power, phone and gas. If you accidentally damage any of th...
© 2014 nbn co ltd. 11 this may affect the signal performance of the outdoor antenna. Before starting any renovation work you may need to have the outdoor antenna moved to a more suitable physical position. Your service provider can arrange this. If the renovation is internal to the premises, and is ...
March 2014 copyright © 2014 nbn co limited. All rights reserved. Not for general distribution. For more information freecall: 1800 our nbn (1800 687 626) visit: www. Nbnco .Com.Au email: info@nbnco.Com.Au.
