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NCR 5932–66 Series User Manual

Manual is about: USB Compact Alphanumeric Keyboard

Summary of 5932–66 Series

  • Page 1

    Ncr 5932–66xx usb compact alphanumeric keyboard release 1.0 user guide b005–0000–2180 issue b.

  • Page 2

    The product described in this book is a licensed product of ncr corporation. Ncr is a registered trademark of ncr corporation. Ncr realpos, ncr realprice, ncr realscan, ncr easypoint and ncr fastlane are either registered trademarks or trademarks of ncr corporation in the united states and/or other ...

  • Page 3: Preface

    I preface audience this book is written for hardware installers/service personnel, system integrators, and field engineers. Notice: this document is ncr proprietary information and is not to be disclosed or reproduced without consent. Safety requirements the ncr 5932–66xx usb compact alphanumeric ke...

  • Page 4: References

    Ii references  ncr 5932–6xxx ps/2 104–key programmable pos keyboard (b005–0000–1569)  ncr 5932 keyboards parts identification manual (buf0–0637–a).

  • Page 5: Table of Contents

    Iii table of contents chapter 1: introduction overview ................................................................................................................. 1‐1 available models .................................................................................................... 1‐2 featu...

  • Page 6

    Iv gui configuration software ................................................................................. 3‐5 launching gui configuration software ...................................................... 3‐5 main window ...............................................................................

  • Page 7

    V chapter 4: service and troubleshooting safety reminders .................................................................................................... 4‐1 cleaning ............................................................................................................ 4‐2 troubleshooting...

  • Page 8: Revision Record

    Vi revision record issue date remarks a jan 2011 first issue b apr 2015 added 5932–6674 and 5932–6680 as new pids added new features updated images to reflect changes on keyboard layout and features updated configuration chapter added device firmware upgrade procedures.

  • Page 9: Introduction

    Chapter 1: introduction overview the ncr 5932–66xx usb compact alphanumeric keyboard is a point–of–sale (pos) keyboard that provides maximum flexibility through its complete set of alpha, numeric and programmable function keys. It also provides superior compatibility through its support of the lates...

  • Page 10: Available Models

    1-2 chapter 1: introduction available models model description 5932–6670 compact alphanumeric usb keyboard no keylock, no msr, no cable (charcoal) 5932–6680 compact alphanumeric usb keyboard no keylock, no msr, no cable (black) 5932–6674 compact alphanumeric usb keyboard with msr and keylock, no cab...

  • Page 11: Features

    Chapter 1: introduction 1-3 5932–6674 33060b glide pad filler (msr) msr 32 programmable function keys status indicator keylock features the keyboard includes the following features:  32 programmable function keys  key clicks and error tones  external universal serial bus (usb) port  keyboard sta...

  • Page 12: Key Clicks and Error Tones

    1-4 chapter 1: introduction key clicks and error tones the frequency and the volume of the tones can be changed through the configuration utility. The tone indicator includes the following the characteristics: characteristics 5932–6674 resonant frequency: 100 hz to 10 khz power rating: 200 mw sound ...

  • Page 13: Keyboard Status Indicator

    Chapter 1: introduction 1-5 keyboard status indicator the keyboard status indicator displays the current state of the keyboard. The indicator is composed of light–emitting diodes (leds) with the following functions:  num lock indicator—emits green light when the number pad is in number mode.  caps...

  • Page 14: Keylock

    1-6 chapter 1: introduction keylock the keyboard is equipped with a 4–position keylock switch. The keylock switch can be rotated between specific positions by using 3 keys. The positions are explained in the following table. Abbreviation position description ex exception allows customer or service r...

  • Page 15: Dimensions

    Chapter 1: introduction 1-7 dimensions 185mm (7.28 in) 371mm (14.60 in) 44mm (1.73in) 29329 weight keyboard–1.1 kg (2.4 lbs).

  • Page 17: Installation

    Chapter 2: installation environmental conditions physical environment this section lists the physical and electrical environments required for the ncr 5932–66xx usb compact alphanumeric keyboard. Warning: condensation may occur when keyboard is transferred from cold areas to warm areas during shipme...

  • Page 18: Electrical Environment

    2-2 chapter 2: installation electrical environment the electrical environment required for the keyboard module is listed as follows: parameter symbol max supply voltage v in 5.25 v (5932–6674) supply current i in 150 ma note: the keyboard is not sensitive to power supply rise time..

  • Page 19: Cable Connection

    Chapter 2: installation 2-3 cable connection the ncr 5932–66xx usb compact alphanumeric keyboard connects to the pos terminal through a usb interface. A usb cable with standard a plug on one end and standard b plug on the other end is required for use with this keyboard. 29330 the standard a plug is...

  • Page 20: Keyboard Connector Pin Outs

    2-4 chapter 2: installation keyboard connector pin outs 29332 4 3 2 1 standard a 29332 1 2 3 4 standard b pin signal name 1 +5v dc power supply 2 data – 3 data + 4 ground shell shield.

  • Page 21: Configuration

    Chapter 3: configuration system requirements before configuring the ncr 5932–66xx usb compact alphanumeric keyboard, ensure that it is connected to the pos terminal and ensure that the requirements listed below are met. Keyboard connection the ncr 5932–66xx usb compact alphanumeric keyboard requires...

  • Page 22: Configuration Access

    3-2 chapter 3: configuration configuration access the ncr 5932–66xx usb compact alphanumeric keyboard is configured using the windows® graphical user interface (gui) configuration software. The gui interface configuration software permits users to do the following during configuration:  detect ncr ...

  • Page 23: Keyboard Physical Layout

    Chapter 3: configuration 3-3 keyboard physical layout the ncr 5932–66xx usb compact alphanumeric keyboard has the following physical layout:  default configuration—uses a double–wide zero key  optional configuration—uses two single–wide zero keys (“0” and “00”) default configuration f1 f3 f5 f7 f2...

  • Page 24: Key Position Number

    3-4 chapter 3: configuration key position number p0 p1 p2 p3 p4 p8 p5 p9 p6 p10 p7 p11 num lock caps lock scroll lock 33061 p12 p13 p14 p15 p16 p17 p18 p19 p20 p21 p22 p23 p24 p25 p26 p27 p28 p29 p30 p31 1 2 3 4 5 6 7 8 9 10 11 15 16 17 18 19 20 21 22 23 24 25 26 29 30 31 32 33 34 35 36 37 38 39 43 ...

  • Page 25: Gui Configuration Software

    Chapter 3: configuration 3-5 gui configuration software launching gui configuration software 1. Locate sjkbcfg_win32.Exe file specified during the configuration software download. 2. Select sjkbcfg_win32.Exe file. The ncr 5932–66xx usb compact alphanumeric keyboard main window displays. Main window.

  • Page 26

    3-6 chapter 3: configuration note: the program version 1.32(h) is the current version for 5932–6674. The program version for 5932–6670 is 1.1b(e)..

  • Page 27

    Chapter 3: configuration 3-7 information the configuration software automatically obtains data from the ncr 5932–66xx usb compact alphanumeric keyboard when connected. The information section of the main window provides the following information:  application information—indicates the current versi...

  • Page 28

    3-8 chapter 3: configuration keyboard select the keyboard checkbox to activate the keyboard window. Deselect the checkbox to hide the keyboard window. For more information, refer to the “keyboard window” section in this chapter. Keymapping table value definition select the keymapping table value def...

  • Page 29

    Chapter 3: configuration 3-9 file the file section of the main window permits users to browse and save different keyboard files. Browse select the (“browse”) button to locate a configuration data file from the pos terminal . Save select save to save the current configurations and key mappings to the...

  • Page 30: Speaker Control Window

    3-10 chapter 3: configuration speaker control window 5932‐6670 5932‐6674.

  • Page 31

    Chapter 3: configuration 3-11 speaker information control code the control code field permits users to change speaker control parameters such as frequency, volume and duration of key–click sound, error beep sound, and immediate tone generations. Do one of the following actions to change speaker cont...

  • Page 32

    3-12 chapter 3: configuration duration users may manually enter values from“0” to “255”for duration parameter input, “0” having no sound duration and “255”having a sound duration 1.02 seconds. Duration is measured in 250 ths of a second in this configuration utility. Note: values entered should be i...

  • Page 33

    Chapter 3: configuration 3-13 keyboard configuration window this window provides tabs that permit keyboard configuration modifications. General parameters tab this tab permits users to define options for the following parameters:  keylock data mode  numeric keypad layout  double key error detecti...

  • Page 34

    3-14 chapter 3: configuration 5932–6674.

  • Page 35

    Chapter 3: configuration 3-15 msr control tab this tab permits users to define options for msr control. Note: there is no need to define these options for 5932–6674. 5932–6670 note: this keyboard has provisions for a single msr but does not currently contain an msr..

  • Page 36

    3-16 chapter 3: configuration blocking keys tab this tab permits users to define options for blocking keys. Note: disable the auto detection blocking keys before defining the blocking keys options. The blocking keys option is only applicable when the auto detection of blocking keys option is disable...

  • Page 37

    Chapter 3: configuration 3-17 control get keyboard configuration select get keyboard configuration to prompt the program to read and display the current keyboard configuration. Set keyboard configuration select set keyboard configuration to apply the set configuration to the keyboard. The keyboard c...

  • Page 38: Programmable Key Window

    3-18 chapter 3: configuration programmable key window description table the description table displays modifier keys and usage codes for the 32 pos specific programmable keys. The right modifier keys and left modifier keys sections of the description table permit users to select the combination of m...

  • Page 39

    Chapter 3: configuration 3-19 control get programmable key select get programmable key to prompt the program to read and display the current programmable keys information. Set programmable key select set programmable key to apply the set programmable keys information to the keyboard. The programmabl...

  • Page 40: Sentinel Table Window

    3-20 chapter 3: configuration sentinel table window warning: this section is for advanced users and developers. Improper settings may cause an unexpected keyboard operation. Description table the left side of the description table displays the offset address and the length of msr and keylock sentine...

  • Page 41

    Chapter 3: configuration 3-21 control get sentinel table select get sentinel table to prompt the program to read the sentinel table from keyboard and display it on the table window. Set sentinel table select set sentinel table to apply the set sentinel information to the keyboard. The sentinel infor...

  • Page 42: Key Mapping Table Window

    3-22 chapter 3: configuration key mapping table window warning: this section is for advanced users and developers. Improper settings may cause an unexpected keyboard operation. Description table the description table displays the key mapping status of key matrix table in the keyboard. This table per...

  • Page 43

    Chapter 3: configuration 3-23 control get key mapping table select get key mapping table to prompt the program to read and display the current key mapping information. Set key mapping table select set key mapping table to apply the set key mapping information to the keyboard. The key mapping informa...

  • Page 44: Keyboard Window

    3-24 chapter 3: configuration keyboard window view option the view option section provides the following view modes:  key position number—displays the keyboard layout with key position number on each cap. The key position number always keeps its original position regardless of key mapping modificat...

  • Page 45

    Chapter 3: configuration 3-25 single–wide zero  layout—displays the keyboard layout with the key name on each cap. The key name changes depending on the key mapping modifications..

  • Page 46

    3-26 chapter 3: configuration  usage id—displays the keyboard layout with usage id value on each cap. The usage id value changes depending on the key mapping modifications. Double–wide zero single–wide zero.

  • Page 47

    Chapter 3: configuration 3-27 numeric option the view option section permits users to set the numeric pad mode and the “0” configuration. Numeric pad mode select one of the following numeric pad modes:  telephone—sets the numeric pad in a telephone keypad layout mode.  calculator—sets the numeric ...

  • Page 48

    3-28 chapter 3: configuration zero configuration select one of the following zero configuration modes:  single–wide zero—sets the key positions #99 and #n7 as two separate single– wide keys. This option sets the keyboard to generate separate key codes from each key. 5532–6670 5932–6674 note: this o...

  • Page 49

    Chapter 3: configuration 3-29  double–wide zero—sets the key positions #99 to “0” and #n7 to “undefined” for a double–wide key. Note: this option only works when the auto detection of blocking keys option is disabled. The configuration software automatically disables the auto detection of blocking ...

  • Page 50

    3-30 chapter 3: configuration control apply select apply to set key mapping information to the keyboard. The following configurations are also applied to the keyboard:  programmable keys information for the upper 32 programmable pos keys  calculator and telephone numeric keypad layout  double and...

  • Page 51

    Chapter 3: configuration 3-31 2. Select one of the following key blocking pattern:  0000—defines the keys on the row as four single–height keys.  100—defines the upper two keys on the row as one double–height key and the lower two keys on the row as two single–height keys.  010—defines the middle...

  • Page 52

    3-32 chapter 3: configuration  001—defines the lower two keys on the row as one double–height key and the upper two keys on the row as two single–height keys.  11—defines the upper two keys on the row as one double–height key and the lower two keys on the row as one double–height key..

  • Page 53

    Chapter 3: configuration 3-33 key mapping value definition window the key mapping definition window displays the hexadecimal table value, hid usage id and the key (usage) name of each key..

  • Page 55: Service and Troubleshooting

    Chapter 4: service and troubleshooting safety reminders carefully follow these safety requirements before servicing the keyboards. The keyboard does not contain any user serviceable parts and should only be serviced by a qualified service technician. Before servicing the keyboard, plug the ground st...

  • Page 56: Cleaning

    4-2 chapter 4: service and troubleshooting cleaning perform the following actions to clean ncr 5932–66xx usb compact alphanumeric keyboard: 1. Turn off the pos terminal properly. 2. Unplug the cable from the keyboard. 3. Spray liquid cleaner (such as window cleaner spray or a product designed for cl...

  • Page 57: Troubleshooting Tips

    Chapter 4: service and troubleshooting 4-3 troubleshooting tips ncr offers both on–site and mail–in service for the ncr 5932–66xx usb compact alphanumeric keyboard. Before calling for service or mailing in the unit for repair, read the following troubleshooting tips to ensure the keyboard needs repa...

  • Page 59: Device Firmware Upgrade

    Appendix a: device firmware upgrade device firmware upgrade (dfu) application can perform firmware upgrade directly through usb cable, without reconnection device, by taking some simple steps. Downloading the dfu application 1. Go to the ncr support website http://www5.Ncr.Com/support/support_driver...

  • Page 60: Using The Dfu Application

    1-2 appendix a: device firmware upgrade using the dfu application 1. Locate the dfu.Exe file specified during the firmware update software download. 2. Select the dfu.Exe file. The dfu main window is then displayed. 3. As soon as the dfu application starts, it automatically detects ids (pid/vid). To...