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  4. Cirrus LT TZ-241G
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NCS Technologies Cirrus LT TZ-241G User Manual

Summary of Cirrus LT TZ-241G

  • Page 1

    Computing innovations. Tz-241g v1.2d june 25, 2015 cirrus lt user guide.

  • Page 2: Contents

    Contents safety instructions ...................................................................................................................................5 battery safety and tips......................................................................................................................

  • Page 3

    Chapter 4: navigating the on screen menu .......................................................................................36 on screen menu (osm) structure ............................................................................................................36 main menu ....................

  • Page 4

    Chapter 9: how to load and unload certificates on the cirrus lt ..............................................98 loading a certificate .................................................................................................................................... 98 unloading a certificate ........

  • Page 5: Safety Instructions

    5 cirrus lt user manual-1.2d-062515 safety instructions do not block the opening vents provided for ventilation. Blocking these vents may cause the computer processor to overheat. • do not place your notebook on an unstable or uneven surface. • do not place or drop heavy objects on your notebook. • ...

  • Page 6: Battery Safety and Tips

    6 cirrus lt user manual-1.2d-062515 battery safety and tips risk of explosion if battery is replaced by an incorrect type. Dispose of used battery ac- cording to the instructions. • do not disassemble, heat, or incinerate. • dispose of used battery according to the manufacturer’s instructions. Do no...

  • Page 7: Introduction

    7 cirrus lt user manual-1.2d-062515 introduction the cirrus lt is a zero client notebook that allows you to securely connect to any kind of network, remote host, or virtual machine. The cirrus lt has no local storage, so there is no vulnerability to viruses or malware, and no files or information wi...

  • Page 8: Chapter 1: Before You Start

    8 cirrus lt user manual-1.2d-062515 chapter 1: before you start package contents • cirrus lt • lithium-ion battery • 65 watt power adapter • cirrus lt quick start guide.

  • Page 9: Components

    9 cirrus lt user manual-1.2d-062515 1 built-in pc webcam (optional) 2 lcd screen 3 speakers 4 power button/led /connect/disconnect 5 keyboard 6 function (fn) key 7 touchpad & buttons 8 led indicators 9 fingerprint reader (optional) 9 1 3 4 6 7 8 2 3 5 components.

  • Page 10

    10 cirrus lt user manual-1.2d-062515 front view optional secondary smart card reader right view 1 microphone jack 2 headphones/headset jack 3 dedicated keyboard usb port 4 dedicated mouse usb port 5 primary smart card reader 2 3 4 5 1 6 1 security key lock 2 dc-in jack 3 mini displayport 4 charging ...

  • Page 11

    11 cirrus lt user manual-1.2d-062515 battery port replicator connector bottom view notebook leds 1 battery 2 wi-fi 3 pcoip 4 local 5 capslock 6 numlock 2 3 4 6 1 5 note: the docking station port may be covered with a rubber cover to keep dust and debris out of the connector when not in the docking s...

  • Page 12

    12 cirrus lt user manual-1.2d-062515 docking station 1 dc-in jack 2 headphones jack 3 microphone jack 4 dedicated mouse and keyboard usb ports 5 pcoip usb 2.0 ports 6 fiber sfp port 7 charging usb port 8 rj-45 lan jack 9 dvi-1 port 10 dvi-2 port 2 3 4 6 7 1 5 8 9 10 1 capslock 2 battery 3 pcoip sess...

  • Page 13

    13 cirrus lt user manual-1.2d-062515 laptop and docking station led status light indicators power led green led – normal operation – unit is powered on amber led – wake on lan is enabled/unit is off no led – unit is off (wake on lan is disabled) blinking green led – host pc is in low power (sleep st...

  • Page 14: Chapter 2: Getting Started

    14 cirrus lt user manual-1.2d-062515 chapter 2: getting started this chapter will guide you on how to use your notebook. It covers the following sections: • powering up your notebook • installing the battery • opening the display panel • starting your notebook • using the keyboard • using the touch ...

  • Page 15

    15 cirrus lt user manual-1.2d-062515 installing the battery to install the battery, follow the steps below: 1. Align and slide the battery into the battery compartment. 2. Push the battery into the compartment until the battery locks into place, and make sure the latches are locked into position. Th...

  • Page 16

    16 cirrus lt user manual-1.2d-062515 using battery power install a charged battery in the battery compartment by removing the ac adapt- er (if plugged in). Your notebook will automatically use the battery power. Charging the battery the lithium-ion battery is not fully-charged upon purchase. To char...

  • Page 17: Starting Your Notebook

    17 cirrus lt user manual-1.2d-062515 starting your notebook opening the display panel the notebook lid is secured with small magnets while closed and is easily opened. • to open, simply lift the cover lid up to the upright position. • to close, carefully place the cover lid down. Do not slam it shut...

  • Page 18: Using The Keyboard

    18 cirrus lt user manual-1.2d-062515 turning on your notebook • press the power button until the power led lights up. Note: to force a hard shut down, press and hold the power button for more than four seconds. Using the keyboard function keys the function keys allow you perform certain tasks on you...

  • Page 19: Touchpad

    19 cirrus lt user manual-1.2d-062515 touchpad the touch pad is a cursor-pointing device. You can point, select, or drag items or objects on the screen. For more details on the touchpad, see device manager section in chapter 4. Point slide your finger on the touch pad to point the cursor to an item o...

  • Page 20: Using The Fingerprint Reader

    20 cirrus lt user manual-1.2d-062515 using the fingerprint reader shown below is the optional scanning fingerprint reader. There is also an option for a swipe fingerprint reader or for no fingerprint reader at all. Note: you will need to load your appropriate drivers on your virtual machine or remot...

  • Page 21

    21 cirrus lt user manual-1.2d-062515 chapter 3: making connections this chapter will guide you on installing peripheral devices to maximize the use of your notebook. It covers the following sections: • connecting external display devices • connecting usb devices • connecting headphones • connecting ...

  • Page 22: Connecting Usb Devices

    22 cirrus lt user manual-1.2d-062515 connecting usb devices you can connect your notebook to other usb devices, such as a mouse, keyboard, digital camera, printer, or an external hard disk drive. Connect one end of a usb cable to the usb port of your notebook. Connect the other end to the usb device...

  • Page 23

    23 cirrus lt user manual-1.2d-062515 connecting to a mouse and keyboard using a mouse in the dedicated mouse port ensures full functionality when con- nected to a remote host and when you pull up the onscreen menu. The same ap- plies for the dedicated keyboard port. To connect to an external mouse: ...

  • Page 24: Connecting Headphones

    24 cirrus lt user manual-1.2d-062515 connecting headphones note: this port is located on the right side of the notebook. Headphones/headset jack you can connect either headphones or external speakers to the cirrus lt notebook via its headphones/headset port (see above). This headphones/headset port ...

  • Page 25

    25 cirrus lt user manual-1.2d-062515 connecting the docking station caution: you must connect the 90 watt ac adapter (19v, 4.74a) to the docking station in order for the cirrus lt to function correctly while in the docking sta- tion. You can connect your notebook to a docking station. The docking st...

  • Page 26

    26 cirrus lt user manual-1.2d-062515 2. Ensure the notebook docking station port cover is removed before you try to dock the notebook into the docking station..

  • Page 27

    27 cirrus lt user manual-1.2d-062515 note: there is also a handy storage location for this port cover. See the high- lighted area shown below. 3. Notice the two small triangles on the notebook lid; these match up with the triangles on the docking station. Line these up, and then firmly press down on...

  • Page 28

    28 cirrus lt user manual-1.2d-062515 • to disconnect your notebook from the docking station: 1. Pull up the black lever on the back right side of the port connector..

  • Page 29

    29 cirrus lt user manual-1.2d-062515 2. Lift the notebook out of the docking station. Note: the notebook and docking station use different ac adapters. Make sure you are using the 90 watt adapter (19v - 4.74a) with the docking station. While the notebook is docked in the docking station, the dedicat...

  • Page 30

    30 cirrus lt user manual-1.2d-062515 configuring the audio for remote hosts connecting to teradici host pc headset port or built-in speaker configuration: 1. Open the control panel > sound > playback tab. 2. In the playback tab, select headphones: 3-high definition audio device as the default commun...

  • Page 31

    31 cirrus lt user manual-1.2d-062515 docking station line out port: 1. Open the control panel > sound > playback tab. 2. In the playback tab, select headphones: 3-high definition audio device as the default device. Connecting to vmhost 1. Download and install the latest pcoip audio driver provided b...

  • Page 32

    32 cirrus lt user manual-1.2d-062515 2. Open the control panel > sound > playback tab. 3. Ensure that the teradici virtual audio driver is selected as the default driver. The speakers setting will work for both the headset port and dock line-out port..

  • Page 33

    33 cirrus lt user manual-1.2d-062515 docking station audio subsystem the cirrus lt docking station has a line-out port which is intended to be con- nected to desktop speakers (see below). Microphone jack speaker jack the docking station microphone jack is a replica of cirrus lt microphone jack to su...

  • Page 34: Installing A Sfp Module

    34 cirrus lt user manual-1.2d-062515 installing a sfp module the sfp module goes into the fiber sfp port on the docking station and allows you to use fiber optic cable for more secure networking. The sfp module is pictured below. To install the sfp module: 1. Place the sfp module into the fiber sfp ...

  • Page 35

    35 cirrus lt user manual-1.2d-062515 2. Push the module all the way into the port. 3. You will know the module is securely installed when you hear a click when you push it into place. Push up the lever back into place, as shown below..

  • Page 36

    36 cirrus lt user manual-1.2d-062515 chapter 4: navigating the on screen menu use the on screen menu (osm) to configure various parameters on your cirrus lt. To invoke the osm you press fn-f10. You can navigate through the osm with the touchpad or with an external mouse connected to the dedicated us...

  • Page 37: Main Menu

    37 cirrus lt user manual-1.2d-062515 main menu the main menu has the following items: • network: for changing network connectivity settings • display: for changing the display options and modes • power management: for configuring osm, low power mode, and sleep timing preferences. • device manager: f...

  • Page 38: Network

    38 cirrus lt user manual-1.2d-062515 network this network submenu lets you configure wired and wireless settings and al- lows you to enable and disable both ethernet and wi-fi connections. Ethernet to enable the ethernet: 1. Click the network submenu. 2. Select ethernet. 3. Click the enable ethernet...

  • Page 39

    39 cirrus lt user manual-1.2d-062515 to disable the ethernet: 1. Click the network submenu. 2. Select ethernet. 3. Click the enable ethernet selection box. A gray “x” signifies that ether- net has been disabled. Wi-fi all wireless configuration is done in these menus. You can enable or disable wirel...

  • Page 40

    40 cirrus lt user manual-1.2d-062515 to disable wireless: 1. Click the network submenu. 2. Select wi-fi. 3. Click the enable wi-fi selection box. A gray “x” signifies that wi-fi has been disabled. Note: if both a wired and a wireless network are present, wired will take prior- ity based on its bette...

  • Page 41

    41 cirrus lt user manual-1.2d-062515 available networks you can see all the available wi-fi networks with this option. You can click on the wlan you would like to connect to and then enter the password for the wlan. Remember to check the “save connection” check box if you would like to save this inf...

  • Page 42

    42 cirrus lt user manual-1.2d-062515 4. Choose the network you wish to connect to. Note: networks that do not broadcast their ssid will be placed at the bot- tom of the list and labeled as “join other network.” you will then have to provide the ssid, password, and security protocol..

  • Page 43

    43 cirrus lt user manual-1.2d-062515 5. Choose the network type from the top drop down list. When selecting a network from the available networks list, the osm will automatically detect the proper network type. You only need to select the network type of hidden networks. Note: when making wireless c...

  • Page 44

    44 cirrus lt user manual-1.2d-062515 6. Type in your authentication credentials, and click connect, as shown be- low. Important: the maximum password length is 64 characters. Important: you cannot use certain characters in the wireless net- work name (ssid) and you cannot use certain characters in y...

  • Page 46

    46 cirrus lt user manual-1.2d-062515 note: if for some reason this section is always blank, you need to enable “al- low saving wi-fi password” in the system admin section. This will add a new check box when signing onto wi-fi networks labeled “save”. By checking this check box you will be adding thi...

  • Page 47

    47 cirrus lt user manual-1.2d-062515 auto connect to enable an automatic connection: 1. Click the network submenu. 2. Select wi-fi. 3. Click the box next to auto connection. A blue check mark indicates that an automatic connection has been enabled. Enhanced roaming to enable enhanced roaming: 1. Cli...

  • Page 48

    48 cirrus lt user manual-1.2d-062515 ssl vpn to enable ssl vpn: 1. Click the network submenu. 2. Select ssl vpn. 3. Click the enable vpn selection box. A green check mark signifies that vpn has been enabled, as shown below. To disable ssl vpn: 1. Click the network submenu. 2. Select ssl vpn. 3. Clic...

  • Page 49

    49 cirrus lt user manual-1.2d-062515 web portal • some public wi-fi networks will require you to confirm or authenticate to the wi-fi network via a web page. If this is the case you need to enable the web portal (also known as a captive portal) feature under the administrator settings in order for a...

  • Page 50

    50 cirrus lt user manual-1.2d-062515 • just ensure you have connected to the open wi-fi network and then once you are sure you have an ip address, then click on web portal selection in the network menu. • if for some reason the network you are on does not have a web portal, cirrus lt will take you t...

  • Page 51: Display Settings

    51 cirrus lt user manual-1.2d-062515 display settings in the display settings menu, you can select the display configuration of the notebook and adjust display brightness. You can even disable the native lcd..

  • Page 52

    52 cirrus lt user manual-1.2d-062515 native display off this feature allows you to turn off the native display. To turn off the native display: 1. Click the display settings submenu. 2. Click the box next to native display on. The native display will then turn off. Note: you can also turn off the na...

  • Page 53

    53 cirrus lt user manual-1.2d-062515 brightness to increase or decrease screen brightness: 1. Click the display settings submenu. 2. Toggle the brightness slide left or right until you reach your desired screen brightness. Moving the slide to the right will increase the bright- ness, and moving the ...

  • Page 54

    54 cirrus lt user manual-1.2d-062515 to change the status bar visibility: 1. Click the status bar submenu. 2. Under the status bar visible section, choose on or off. To change the status bar position: 1. Click the status bar submenu. 2. Under the status bar position section, choose upper left, upper...

  • Page 55

    55 cirrus lt user manual-1.2d-062515 display options important – these settings are to enable the ports to support the following display modes. Further configuration is done with the teradici firmware. The image above corresponds to the numbered configurations below. Here are the following display c...

  • Page 56

    56 cirrus lt user manual-1.2d-062515 option 1: use native lcd display only this is the default choice that the cirrus lt is set to, in order to only use the cirrus lt’s notebook display. Option 2: clone native lcd on display 1 of docking station 1. In order to clone your display with a docking stati...

  • Page 57

    57 cirrus lt user manual-1.2d-062515 option 3: turn off native lcd; use display 1 of docking station, and display 2 of the minidp port or docking station this option allows you to close the notebook lid and use display 2, or have one display plugged into the docking station and a second minidp port ...

  • Page 58

    58 cirrus lt user manual-1.2d-062515 option 5: use lcd and display2 of the minidp port or docking station there are two options to choose from here, including: cloning displays without a docking station or how to make minidp the primary display. Cloning displays without a docking station 1. In order...

  • Page 59

    59 cirrus lt user manual-1.2d-062515 2. Then on the teradici firmware configuration options. Navigate to the display tab and check the following boxes: • enable attached display override • enable display cloning 3. Next, click apply and ok to close the teradici firmware screen, as shown below..

  • Page 60

    60 cirrus lt user manual-1.2d-062515 how to make minidp the primary display (without docking station) 1. On the osm menu, navigate to the display settings and select the fol- lowing option, as shown below. 2. In the teradici firmware options, under user settings, navigate to the display topology tab...

  • Page 61: Power Management

    61 cirrus lt user manual-1.2d-062515 power management the power management section allows you to customize the cirrus lt’s on screen menu (osm) timeout, determine when low power mode should be enabled, and to choose when sleep mode should be enabled..

  • Page 62

    62 cirrus lt user manual-1.2d-062515 changing the duration of the on screen menu (osm) timeout there are two ways to set the osm timeout interval. The first way can be set within the osm itself, under power management > power settings > osm time- out . The second way is via teradici’s firmware menu....

  • Page 63

    63 cirrus lt user manual-1.2d-062515 2. The menu display time out section will appear, as shown below. You may choose between do not sleep, 1 minute, 5 minutes, 15 minutes, 30 minutes, or 60 minutes (5 minutes is the default setting) . 3. Select the desired interval and click on ‘settings’ to return...

  • Page 64

    64 cirrus lt user manual-1.2d-062515 option 2: via teradici’s firmware menu > options > power to change the timeout duration via the teradici power menu: 1. From the teradici main window, select options in the upper left hand corner to open the teradici firmware options menu..

  • Page 65

    65 cirrus lt user manual-1.2d-062515 2. Click on the power tab. 3. Enter the new duration of the osm screen-saver timeout in seconds, not minutes. For example, if you wanted to set the duration to 10 minutes, you would enter 600 seconds (teradici’s firmware osm screen-saver timeout default is set to...

  • Page 66

    66 cirrus lt user manual-1.2d-062515 low power mode enabling low power mode enabling this mode enables the sleep mode and auto power off. If this is disabled these options disappear and the unit will not enter sleep mode to turn on low power mode: 1. Click the power management submenu. 2. Click the ...

  • Page 67

    67 cirrus lt user manual-1.2d-062515 enable in session enabling this mode will put the unit to sleep within the selected amount of time of inactivity even if in a remote session. To enable in session mode: 1. Click the power management submenu. 2. Click the box next to enable in session. When the gr...

  • Page 68

    68 cirrus lt user manual-1.2d-062515 enabling plugged in mode with this mode enabled, the unit will go to sleep in the selected time of inactiv- ity even with the power cord plugged into an ac outlet. To enable plugged in mode: 1. Click the power management submenu. 2. Click the box next to plugged ...

  • Page 69

    69 cirrus lt user manual-1.2d-062515 timing preferences sleep mode timeout to change duration of the sleep mode timeout: 1. Click the power management submenu, then click the sleep mode time- out submenu, as shown below. 2. The sleep mode timeout’ section will appear, as shown below. You may choose ...

  • Page 70

    70 cirrus lt user manual-1.2d-062515 auto power off to change duration of the auto power off mode: 1. Click the power management submenu, then click the auto power off submenu, as shown below. 2. The ‘auto power off’ menu will appear, as shown below. You may choose between do not shutdown, 1 minute,...

  • Page 71: Device Manager

    71 cirrus lt user manual-1.2d-062515 device manager the device manager allows you to do a number of things, including muting or con- trolling the speaker volume, determine what the notebook does when you close the lid, turning the touchpad on or off, and enabling or disabling the webcam. Speakers yo...

  • Page 72

    72 cirrus lt user manual-1.2d-062515 on lid close you can determine what the notebook does when you close the lid. You can ei- ther: turn off the screen only, enter sleep mode or power down. To configure the on lid close settings: 1. Click the display settings submenu. 2. Select on lid closed action...

  • Page 73

    73 cirrus lt user manual-1.2d-062515 touchpad/keyboard settings you can lock/unlock the touchpad, which can be useful if you want to use a mouse (or any other pointer device) instead of the touchpad. Locking the touch- pad can also help prevent unwanted cursor movement (that may occur when inadverte...

  • Page 74

    74 cirrus lt user manual-1.2d-062515 to unlock the touchpad: 1. Click the device management submenu > touchpad/keyboard settings. 2. Click the box next to lock touchpad. When the gray ‘x’ is selected, the touchpad will be enabled. Tap and gesture when this feature is enabled you will be able to tap ...

  • Page 75

    75 cirrus lt user manual-1.2d-062515 to disable tap and gesture: 1. Click the device management submenu > touchpad/keyboard settings. 2. Click the box next to tap and gesture. When the gray ‘x’ is selected, the touchpad will be disabled. Adjusting touchpad sensitivity/mouse cursor speed settings you...

  • Page 76

    76 cirrus lt user manual-1.2d-062515 to change the touchpad sensitivity (aka mouse cursor speed) via the teradici power menu: 1. From the teradici main window, select options in the upper left hand corner to open the teradici firmware options menu..

  • Page 77

    77 cirrus lt user manual-1.2d-062515 2. Click on the mouse tab. 3. Use the slider to decrease or increase the cirrus lt’s touchpad sensitiv- ity. 4. When you are done click the ‘apply’ button, then ‘ok’ to exit back to the teradici main window. Webcam you can enable or disable the webcam by clicking...

  • Page 78: Administrator

    78 cirrus lt user manual-1.2d-062515 administrator once you have logged in, the administrator submenu lets you adjust the administra- tor settings and view the system information. Admin login to login as an administrator: 1. Click the administrator submenu. 2. Click admin login. 3. Type in your user...

  • Page 79

    79 cirrus lt user manual-1.2d-062515 administrator settings the administrator settings enable you to allow or disallow saving wi-fi pass- words and web portals, change the asset tag, change admin and user credentials, and view system info. Allow saving wi-fi password to allow or disallow the saving ...

  • Page 80

    80 cirrus lt user manual-1.2d-062515 allow web portal since this system has no real browser, the web portal enables you to connect to open or public wi-fi networks that require you to accept an agreement or enter in additional information via a web portal, for example, a hotel may require a room num...

  • Page 81

    81 cirrus lt user manual-1.2d-062515 change user credentials to change a user’s name and password: 1. Click the administrator submenu. 2. Click change user credentials. 3. Type in your new user login name, your new password, and, lastly, retype the new password. 4. Click accept. Note: you can only h...

  • Page 82

    82 cirrus lt user manual-1.2d-062515 system info the system info shows you the system serial number, the asset tag, the wi-fi mac address, the ethernet mac address, the system ip address, the firmware version, and the bios firmware version. Restore factory defaults to remove all saved wi-fi and user...

  • Page 83: Teradici Firmware Menu

    83 cirrus lt user manual-1.2d-062515 chapter 5: opening and configuring the teradici firmware menu note: teradici will continually revise their firmware. As a result, some screens are sub- ject to change. To configure the teradici firmware: 1. From the teradici main window, select options in the upp...

  • Page 84

    84 cirrus lt user manual-1.2d-062515 note: for advanced teradici firmware options, refer to the pcoip zero client and host administrator guide, downloadable from teradici.Com 3. Press ok when done with the configuration. 4. Press the connect button to establish your pcoip session. Note: you can also...

  • Page 85

    85 cirrus lt user manual-1.2d-062515 chapter 6: making remote connections you can connect to a remote machine using the teradici firmware. Basic directions are included below, but you can find more detailed information in the teradici pcoip zero client and host administrator guide.* connecting to re...

  • Page 86

    86 cirrus lt user manual-1.2d-062515 chapter 7: using the cirrus lt web interface there are two purposes to using the cirrus lt web interface. The first is to recover the admin password. The second is to update the firmware. Downloading and logging onto the cirrus lt web interface downloading you ca...

  • Page 87

    87 cirrus lt user manual-1.2d-062515 logging on 1. Open a browser on the pc and type the ip address plus the port 8081 into the address bar. 2. In the example shown below, it is https://192.168.2.146:8081 3. You will be asked to type in the admin user name and password. By de- fault this is user nam...

  • Page 88: Admin Password Recovery

    88 cirrus lt user manual-1.2d-062515 admin password recovery 1. If you forget the cirrus lt admin password, call the ncs help desk 1-888-ring-ncs (746-4627), and press option #4. Make sure you have the serial number of the unit in question. 2. The ncs help desk will send you a recovery file that you...

  • Page 89

    89 cirrus lt user manual-1.2d-062515 8. Choose file to locate the recovery file and select the file that the ncs help desk sent you and you downloaded. 9. Upload file. 10. The cirrus lt will restart automatically 11. The password has been changed back to default “password”..

  • Page 90: Updating The Firmware

    90 cirrus lt user manual-1.2d-062515 updating the firmware to update the firmware on your cirrus lt first you will need the following: • the cirrus lt • latest firmware file downloaded from ncs website • pc/notebook on same network as the cirrus lt to be updated or access to the cirrus lt management...

  • Page 91

    91 cirrus lt user manual-1.2d-062515 2. Once you know the ip address of the cirrus lt unit to upgrade, you need to then go to the pc that you will be upgrading from. Refer to the previous sec- tions ‘downloading’ and ‘logging on’ of this chapter, ‘chapter 7: using the cirrus lt web interface ’. This...

  • Page 92

    92 cirrus lt user manual-1.2d-062515 5. Note: if you are updating a unit that is connected via wireless, you won’t get as much information back from the unit as you will if it is wired. Note: this progress bar will only be displayed on the lcd of the note- book. If you have the lid closed and extern...

  • Page 93

    93 cirrus lt user manual-1.2d-062515 6. If you would like to confirm that the firmware has been upgraded successfully, you can check the firmware version in the ncs osm under administrator > system information > firmware version. You will be asked to type in the admin user name and password. By defa...

  • Page 94: Management Console

    94 cirrus lt user manual-1.2d-062515 chapter 8: accessing the cirrus lt management console the management console allows you to manage all the cirrus lt units on your network and do various tasks like uploading firmware to multiple units, send groups of units cer- tain wi-fi settings, etc. There is ...

  • Page 95

    95 cirrus lt user manual-1.2d-062515 2. The following window will open up. You may find it convenient to keep it minimized. 3. Open the google chrome browser. 4. Type “https://localhost:444” into the browser’s address field, as shown below. 5. Click on advanced, as shown below..

  • Page 96

    96 cirrus lt user manual-1.2d-062515 6. Click on proceed to localhost (unsafe), as shown below. 7. You will be asked to type in the admin user name and password. By default the user name is “admin” and the password is “password”. Then click the “log in” button, as shown below..

  • Page 97

    97 cirrus lt user manual-1.2d-062515 8. The management console screen will then appear, as shown below. You are now ready to manage your company’s cirrus lt devices..

  • Page 98: Cates On The Cirrus Lt

    98 cirrus lt user manual-1.2d-062515 chapter 9: how to load and unload certifi- cates on the cirrus lt in order to load a certificate onto the cirrus lt, you will need the following: • cirrus lt firmware 1.1.0 or newer • mobile zero client management console 0.26c or newer • google chrome browser – ...

  • Page 99

    99 cirrus lt user manual-1.2d-062515 2. Click on discover under the control tab. Note: you will need to enter the ip address range to detect the devices you want to add the software certificates to. 3. Click the apply found devices to the device list button as shown below..

  • Page 100

    100 cirrus lt user manual-1.2d-062515 4. Navigate to the devices tab and use the check box to select the unit you want to update, as shown below. Note: you can select multiple units to update simultaneously by selecting the relevant check boxes as needed. 5. Navigate to the control tab, then locate ...

  • Page 101

    101 cirrus lt user manual-1.2d-062515 6. Browse to the location of the certificates and select the certificate. Select the certificate type. 7. You may also name the certificate (anything you wish, or in accordance with your company’s naming conventions) so it will be uniquely identifiable, but this...

  • Page 102

    102 cirrus lt user manual-1.2d-062515 8. Click the upload certificate to selected devices button, as shown below. 9. A pop-up window will then appear, as shown below. Click “ok” to confirm the operation. 10. If the certificate uploads successfully, you will see the following pop-up win- dow. Click “...

  • Page 103

    103 cirrus lt user manual-1.2d-062515 11. Go back to the devices tab. Under the last operation column, confirm the selected device’s status displays the “apply_certificate successful” message, as shown below. Note: if you are unsuccessful, go back to step #6 and try again. 12. You may also want to v...

  • Page 104

    104 cirrus lt user manual-1.2d-062515 13. Confirm the certificate is there, as shown below..

  • Page 105: Unloading A Certificate

    105 cirrus lt user manual-1.2d-062515 unloading a certificate in order to unload certificates: 1. Follow steps #1-6 in the previous section of this chapter, ‘loading a certifi- cate’ , to access this screen under the security certificates bar. Make sure the devices you want to remove the certificate...

  • Page 106

    106 cirrus lt user manual-1.2d-062515 5. If the certificate uploads successfully, you will see the following pop-up win- dow. Click “ok”. 6. Go back to the devices tab. Under the last operation column, confirm the selected device’s status displays the “remove_certificate successful” message, as show...

  • Page 107: Roaming

    107 cirrus lt user manual-1.2d-062515 chapter 10: configuring advanced wi-fi roaming if you are using cirrus lt in an environment that has one large wi-fi network with many access points (aps) and you expect the cirrus lt to quickly roam from one ap to the next within the same wi-fi network (with sa...

  • Page 108

    108 cirrus lt user manual-1.2d-062515 2. Click the box next to enhanced roaming. When the green ‘check mark’ is selected, enhanced roaming will be enabled. To disable enhanced roaming from the osm main menu: 1. Click on network > wi-fi. 2. Click the box next to enhanced roaming. When the gray ‘x’ is...

  • Page 109

    109 cirrus lt user manual-1.2d-062515 configuring enhanced roaming via the management console (mc) to change the roaming aggressiveness setting you will need to first open the management console – it is assumed you already have some basic knowledge of the mc. It is assumed you already have some basi...

  • Page 110

    110 cirrus lt user manual-1.2d-062515 2. Click on discover under the control tab. Note: you will need to enter the ip address range to detect the devices on which you want to change enhanced roaming aggressiveness on. 3. Click the apply found devices to the device list button..

  • Page 111

    111 cirrus lt user manual-1.2d-062515 4. Navigate to the devices tab and select the unit (by ticking the checkbox) you wish to configure, as shown below. Note: you can select multiple units to update simultaneously by selecting the relevant check boxes as needed. 5. Once you add the detected devices...

  • Page 112

    112 cirrus lt user manual-1.2d-062515 6. The device details of the selected device will then appear (please note that the device details table has been repositioned for the screenshot. The actual placement of the device details table in the management con- sole may vary), as shown below..

  • Page 113

    113 cirrus lt user manual-1.2d-062515 7. Scroll to the bottom of the device details table and you will see a slider labeled wi-fi aggressiveness. 8. Click the small check mark next to the slider then you can adjust this set- ting to any –rssi value from -50 to -90 rssi. This is the value at which th...

  • Page 114

    114 cirrus lt user manual-1.2d-062515 10. Another parameter when roaming is the number of wi-fi channels being used in the wi-fi environment. In a typical 2.4 ghz wi-fi environment administrators will use channels 1, 6, and 11 since these do not overlap. If you specify the channels to scan and limit...

  • Page 115: Chapter 11: Troubleshooting

    115 cirrus lt user manual-1.2d-062515 chapter 11: troubleshooting in the event of a failure, please call ncs help desk. The first thing to try to remedy any issue is to restart the machine by pressing and holding the power button for 5 seconds to force a hard power cycle. The quality of end user exp...

  • Page 116

    116 cirrus lt user manual-1.2d-062515 • i am unable to use the smart card reader in my vmware virtual machine. What should i do? During the vmware view agent installation, you must enable the support for pcoip smart card. It is disabled by default – see below screenshot. • my ip address does not sho...

  • Page 117

    117 cirrus lt user manual-1.2d-062515 • when using the webcam, i get poor video performance. Can i improve this some- how? Unfortunately, when using the webcam, performance can be limited by the teradici processor with slower usb connection speeds back to the remote host. Usb 1.1 con- nection speeds...

  • Page 118

    118 cirrus lt user manual-1.2d-062515 chapter 12: wake-on-lan (wol) the wake-on-lan feature allows you to wake your notebook from a low power state by sending a wake-up network packet to the network from either a third party software or the ncs cirrus lt management console. To configure the wake-on-...

  • Page 119: Ncs Help

    119 cirrus lt user manual-1.2d-062515 ncs help to access information about your system from the ncs website go to: http://www.Ncst. Com. If you have any specific questions about your system, contact ncs customer service at 1 (888) ring ncs (746-4627). Ncs customer service is available monday through...

  • Page 120: Appendix: Specifications

    120 cirrus lt user manual-1.2d-062515 appendix: specifications processor teradici pcoip processor tera2321 storage n/a - no local storage memory 512mb ddr3 display 14” hd 16:9 lcd, 1366x768 with anti-glare, led-backlight imaging performance 50mpps (vdi) 130mpps (workstation)* audio integrated realte...

  • Page 121: Fcc Compliance Information

    121 cirrus lt user manual-1.2d-062515 appendix: regulatory and legal information fcc compliance information this device complies with part 15 of the fcc rules. Operation is subject to the fol- lowing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept ...

  • Page 122: Notice

    122 cirrus lt user manual-1.2d-062515 notice ncs may make changes to specifications and product descriptions at any time and without notice. The information in this manual is furnished for informational use only and is subject to change without notice. Ncs assumes no responsibility or liability for ...

  • Page 123

    123 cirrus lt user manual-1.2d-062515 • reorient or relocate the receiving antenna. • increase the separation between the equipment and receiver. • connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • consult the dealer or an experienced radio t...

  • Page 124: Fcc Test Report

    124 cirrus lt user manual-1.2d-062515 fcc test report.