- DL manuals
- Neatech
- Scooter
- EVO3
- Service Manual
Neatech EVO3 Service Manual
Summary of EVO3
Page 1
Service manual rev d 2014-10-11.
Page 3: Declaration Of Conformity
Declaration of conformity the manufacturer neatech.It 4/a, a. De curtis, 80040, cercola (na), italy under its responsibility, states that the wheelchair evo3 satisfies the conditions laid down by the european directive 93/42 and its subsequent updates; according to the criteria for classification of...
Page 5
1 wheelchair presentation................................................................................................. 9 2 user information ............................................................................................................. 10 2.1 warnings .................................
Page 6
2.10.4 legrest cover .......................................................................................................... 40 2.10.5 backrest cover ........................................................................................................ 41 2.10.6 tire of traction (with tube) ......
Page 7
5.2 wiring diagram .............................................................................................................. 69 5.3 software ......................................................................................................................... 71 5.3.1 software of the rnet sy...
Page 8
Service manual is intended for technical personnel to maintain and repair wheelchairs. It is important to follow the instructions contained in this manual in order to professionally work with the wheelchair. The qualified personnel who works with wheelchairs must comply with all provisions of occupa...
Page 9
Www.Neatech.It 9 1 wheelchair presentation thank you for purchasing evo3 electronic wheelchair. Evo3 is a battery powered wheelchair. Its intended use is to provide indoor mobility to person limited to seated position that are capable to operate and drive an electronic wheelchair. Though evo3 was de...
Page 10: 2 User Information
Www.Neatech.It 10 2 user information 2.1 warnings tipping hazard any transport on a slope greater than the maximum security slope can be dangerous. Electromagnetic radiation danger the behavior of the wheelchair while driving may be affected by electromagnetic fields created by transceivers such as:...
Page 11
Www.Neatech.It 11 pinch hazards – warning make sure your feet do not “hang up” or get caught in the space between the footrests. In general, make sure you have proper space in areas you will travel through to minimize pinching or entrapment of body parts. Do not use an escalator to move the wheelcha...
Page 12
Www.Neatech.It 12 2.2 checks to be made on delivery check for the integrity of the original packaging. Check for any anomalies on the shipping documents. Check for the functionality and integrity of the device in all its parts, at the time of delivery or immediately thereafter, to ensure that no dam...
Page 13
Www.Neatech.It 13 2.3.1 remove the evo3 from the pallet figure 2 figure 3 unlock the engine with the lever on the left and right side as shown in figure 2 and figure 3 and slide gently down the evo3 from the pallet. After positioning the evo3 in a safe place, return the lever to its original positio...
Page 14
Www.Neatech.It 14 2.6 adjustments evo 3 wheelchair has the possibility of many adjustments to best suit the specific user. To perform these adjustments they are required a 4 mm allen wrench, a 5 mm allen wrench and a 8 mm open-end wrench. These adjustments can be made by the vendor or by an assistan...
Page 15
Www.Neatech.It 15 for the horizontal angle, lift the armrest that you want to modify and unscrew the bolt indicated in figure 7; after this you can set the right armrest angle, screwing the bolt to fixing the correct angle. For this operation use the 4 mm allen wrench figure 7 for the vertical angle...
Page 16
Www.Neatech.It 16 figure 10 it is possible to adjust separately the height of right and left footrest. After loosen the bolts you can adjust the height of footrest, moving it up or down. To move it down it is required to push it towards the chassis and that push it down as it is shown in the figure ...
Page 17
Www.Neatech.It 17 footrest width and angle you can adjust separately right and left paddle. Loosening two bolts for one paddle as shown in figure 12 (with the 4 mm allen wrench) you can move it in the chosen position as shown in figure 13. Figure 12 figure 13 loosening the bolt shown in figure 14 (w...
Page 18
Www.Neatech.It 18 2.6.3 backrest to perform the adjustment of the backrest for different type of height, you have to screw off the nuts positioned over the four different bolts as it is possible to see in figure 15. To screw off the nuts, it is necessary an 8 mm open-end wrench. Figure 15 after scre...
Page 19
Www.Neatech.It 19 2.6.5 drive profile as default in the wheelchair they are saved some different drive profile for the use indoor and outdoor. Additional profiles should be the result of customization for the individual user. Use the button “profile” of the joystick to change different types of prof...
Page 20
Www.Neatech.It 20 2.7 use of the wheelchair 2.7.1 rnet control console the user interface is a joystick with a lever, buttons and a display. Figure 18 for the use of joystick please refer to the following instructions. Figure 19.
Page 21
Www.Neatech.It 21 on-off button this button turns on and off the wheelchair. Don’t use this button to stop the wheelchair unless it is an emergency. Horn button when this button is pressed the horn will sound mode button this button allow the user to navigate through the available function of the wh...
Page 22
Www.Neatech.It 22 the installation menu allows the user to access a range of setting: set time a right joystick inclination will enter the menu for the clock adjustment display time left and right the joystick to change between 12h, 24h, off distance you can enter a screen where you can see the tota...
Page 23
Www.Neatech.It 23 default position default position mean a safe position for the seat system of the wheelchair: o height of the seat = 0 cm o angle of seat = 0° o angle of legrest = 90° o angle of backrest = 90° obstacle climbing when facing with an obstacle it is recommended to set the position of ...
Page 24
Www.Neatech.It 24 driving on side slopes when facing with side slopes, always drive the wheelchair with great caution and at minimum speed turning with the wheelchair don’t turn with the wheelchair at high speed. Driving in dark environments driving in dark environments can only be done if the wheel...
Page 25
Www.Neatech.It 25 2.7.3 manual brake release lever in case of necessity it is possible to manually move the wheelchair. First of all you have to turn off the wheelchair acting on the specific button of the joystick. Then you can act on the release lever shown in figure 22 and figure 23. When the bra...
Page 26
Www.Neatech.It 26 2.7.4 powered function depending on the configuration of your own evo3 some of this function should be not available or different. Warning operating these functions changes the center of gravity and increases the risk of tipping over. Always drive in low speed and only use these fu...
Page 27
Www.Neatech.It 27 backrest biomechanical recline figure 26 powered reclining of the backrest (range 90°-170°) helps to improve the posture. It is also useful to facilitate personal care. To best fit physiological movement as the backrest recline, it also slides down. The point of rotation of the bac...
Page 28
Www.Neatech.It 28 2.7.5 battery charging to recharge the batteries use only the provided charger or one recommended by neatech.It. The manufacturer is not responsible for damage to person or property resulting from the use of non-original product. For a list of recommended charger please contact you...
Page 29
Www.Neatech.It 29 shock hazard check if charger data sheet matches with the network power (voltage, frequency). Only use the charger supplied with the wheelchair. Release danger any impact to the batteries could cause a loss of fluids. Pay attention environmental hazard it is recommended to properly...
Page 30
Www.Neatech.It 30 2.7.6 use as seat in motor vehicle hooks for local travel (four-point tie-down) the wheelchair was tested when used as a front-facing seat in a motor vehicle, meeting the requirements of iso 7176-19 the way of access to the motor vehicle and handling within it is influenced by the ...
Page 31
Www.Neatech.It 31 remove and assure inside the vehicle any accessory from the wheelchair in order to reduce the potential risk of injury. If the wheelchair has been involved in some type of collision between vehicles, it must be tested by the manufacturer before re-use. Don’t make any alteration or ...
Page 32
Www.Neatech.It 32 2.8 maintenance regular maintenance help to preserve functionality and safety of the evo3. The lack or inadequacy of care and maintenance implies a limitation of the warranty from the manufacturer. To clean the chair don’t use any device to spray water at high pressure and in any c...
Page 33
Www.Neatech.It 33 2.8.1 tire puncture in case of tire puncture please see following instruction: casters puncture disassemble the punctured caster unscrewing the bolt shown in figure 33 by locking the nut (1) with an open-end wrench of 13 mm and unscrew the bolt (2) with an allen wrench of 6 mm. Fig...
Page 34
Www.Neatech.It 34 2.8.2 checks to be made on the wheelchair check period note battery charge level before each utilize check the battery charge level on the indicator located on the joystick. (see figure 20) electric cables obstacle before each utilize check that the wires do not interface with the ...
Page 35
Www.Neatech.It 35 rnet system fault when the control system is triggered and the wheelchair can’t be used, a diagnostic screen is displayed in the display of the joystick. First switch off the wheelchair and leave it off for some minutes. Then reboot the wheelchair. If the fault still continues, con...
Page 36
Www.Neatech.It 36.
Page 37
Www.Neatech.It 37 2.9 spare part list code description type of service note r042-001 antitip castor a r042-002 backrest actuator b r042-003 legrest actuator b r042-004 front cover a r042-005 rh cover b r042-006 lh cover b r042-007 back cover a r042-008 legrest cover a r042-009 backrest cover a r042-...
Page 38
Www.Neatech.It 38 type of service code a parts that the final user can buy at an authorized service center and substitute by himself. B parts that need the intervention of an authorized service center for the maintenance use of unapproved aftermarket accessories and parts may make the wheelchair uns...
Page 39
Www.Neatech.It 39 2.10 instruction for replacing parts 2.10.1 antitip castor unscrew the screw indicated in figure 36 using a ph2 star head screwdriver positioned from the internal side of the castor. Remove the castor. Figure 36 to mount the new part screw again the screw using the same tool still ...
Page 40
Www.Neatech.It 40 2.10.3 back cover unscrew the screws indicated in figure 38 and remove the cover. For this operation use a 3 mm allen wrench. Figure 38 to mount the new part repeat the operations in reverse order. 2.10.4 legrest cover take the two lower side of the legrest cover and pull them out....
Page 41
Www.Neatech.It 41 2.10.5 backrest cover remove the backrest cover first removing the lower part and then pulling it upward. Figure 41 to mount the new part repeat the operations in reverse order. 2.10.6 tire of traction (with tube) remove the screws (1) shown in figure 42 and remove the wheel of tra...
Page 42
Www.Neatech.It 42 2.10.7 tire of castor wheel (with tube) disassemble the castor unscrewing the bolt shown in figure 44 by locking the nut (1) with an open-end wrench of 13 mm and unscrew the bolt (2) with an allen wrench of 6 mm. Figure 44 remove the screws (1) shown in figure 45 and take away the ...
Page 43
Www.Neatech.It 43 2.10.8 armrest pad unscrew the screws indicated in figure 46 and substitute the armrest pad with a 4 mm allen wrench. Figure 46 to mount the new part repeat the operations in reverse order. 2.10.9 joystick switch off the wheelchair using the power button on the joystick, see figure...
Page 44
Www.Neatech.It 44 3 instructions for replacing parts 3.1 backrest actuator first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position...
Page 45
Www.Neatech.It 45 3.2 legrest actuator first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer re...
Page 46
Www.Neatech.It 46 3.3 lateral cover first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer first...
Page 47
Www.Neatech.It 47 3.4 traction wheel first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer choc...
Page 48
Www.Neatech.It 48 3.6 motor for the motor substitution it is necessary to send back the wheelchair to the manufacturer. Part number description r042-014 rh motor r042-015 lh motor first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). Switch of...
Page 49
Www.Neatech.It 49 3.7 armrest first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer seeing figu...
Page 50
Www.Neatech.It 50 3.8 battery replacement ensure that the wheelchair is on a level surface. Raise the legrest till the maximum elevation is reached. Lift the wheelchair at the maximum height. If the wheelchair has any problem at the seating system for which it is not possible to reach the desired po...
Page 51
Www.Neatech.It 51 seeing figure 57, remove the back cover unscrewing the screws indicated. Figure 57 seeing figure 58, unscrew the screws indicated and move upward the panel with electronic modules so that it doesn’t hinder with the movement of batteries. Figure 58 pay special attention to the cable...
Page 52
Www.Neatech.It 52 pull the battery set till the first battery is out of the wheelchair chassis. Because of the weight of the battery set, at this point it is recommended to unscrew the screws indicated in figure 59 and disconnect the wires in order to completely remove one battery. Then pull the oth...
Page 53
Www.Neatech.It 53 3.9 light on traction wheel first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufact...
Page 54
Www.Neatech.It 54 3.10 light on castor wheel first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufactu...
Page 55
Www.Neatech.It 55 3.11 joystick support first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer s...
Page 56
Www.Neatech.It 56 part number description r042-024 rh joystick support r042-025 lh joystick support substitute the support and mount the new part following instruction in reverse order. When connecting again the joystick ensure that the cable is properly connected. Figure 66.
Page 57
Www.Neatech.It 57 3.12 power module first assure that the wheelchair is on a level surface. Lift the seat to the maximum height. Recline the backrest at 90°. If the wheelchair has any problem at the seating system for which it is not possible to reach the desired position, please contact the manufac...
Page 58
Www.Neatech.It 58 figure 68 3.13 light module for the light module substitution it is necessary to send back the wheelchair to the manufacturer. Part number description r042-027 light module first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 )...
Page 59
Www.Neatech.It 59 3.14 seating module first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer see...
Page 60
Www.Neatech.It 60 unscrew the two screws indicated in figure 71 and take away the seating module. Figure 71 part number description r042-028 seating module to mount the new part follow instructions in reverse order. To plug again cables please see figure 72 and figure 73. For more information please...
Page 61
Www.Neatech.It 61 3.15 advanced seating module first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufac...
Page 62
Www.Neatech.It 62 unscrew the two screws indicated in figure 76 and take away the seating module. Figure 76 part number description r042-028 seating module to mount the new part follow instructions in reverse order. To plug again cables please see figure 77 and figure 78. For more information please...
Page 63
Www.Neatech.It 63 3.16 footplate first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer seeing f...
Page 64
Www.Neatech.It 64 3.17 complete legrest first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer r...
Page 65
Www.Neatech.It 65 3.18 legrest belt first assure that the wheelchair is on a level surface and it is at the default position (see section 2.7.2 ). If the wheelchair has any problem at the seating system for which it is not possible to reach the default position, please contact the manufacturer remov...
Page 66
Www.Neatech.It 66 3.19 cables in case of damage to any cables or wires of the wheelchair please contact the manufacturer..
Page 67: 4 Maintenance
Www.Neatech.It 67 4 maintenance 4.1 punctured wheels when the user calls for assistance for a punctured wheel, according to the entity of the damage, choose the replacement of tube or complete tire with tube. To replace the tube or the tire, see section 2.10.6 or 2.10.7 . Part number description r04...
Page 68
Www.Neatech.It 68 5 electronics maintenance 5.1 hardware code description quantity per 1 wheelchair r042-026 power module 1 r042-027 light module 1 (as accessory) r042-028 seating module 1 r042-029 advanced seating module 1 r042-023 joystick 1.
Page 69
Www.Neatech.It 69 5.2 wiring diagram figure 82.
Page 70
Www.Neatech.It 70 figure 83.
Page 71
Www.Neatech.It 71 5.3 software the software of the wheelchair can be classified into these classes: kernel software of the rnet system. There is no required access, modification or customization of this part of the software. In the case a reprogramming of the wheelchair is required, please contact t...
Page 72
Www.Neatech.It 72 5.3.1 software of the rnet system – on board programming programming must be conducted only by qualified personnel with in-depth knowledge of the wheelchair and rnet system. Any change to this part of the software may result in a hazardous situation for the user. To manage this par...
Page 73
Www.Neatech.It 73 maximum forward deceleration minimum forward deceleration maximum reverse acceleration minimum reverse acceleration maximum reverse deceleration minimum reverse deceleration maximum turn acceleration minimum turn acceleration maximum turn deceleration minimum turn deceleration powe...
Page 74
Www.Neatech.It 74 joystick right throw: sets the amount of joystick movement required to reach full speed in this direction joystick deadband: size of neutral position invert left right js axis invert fwd rev js axis swap joystick axis. Swaps the joystick’s fwd/rev and left/right axes change mode wh...
Page 75
Www.Neatech.It 75 5.4 software of rnet system – changing parameters to arrange the programming of special seating position, it is possible to use a special version of the rnet software. Programming must be conducted only by qualified personnel with in-depth knowledge of the wheelchair and rnet syste...
Page 76
Www.Neatech.It 76 backrest up: move the backrest up till the angle of backrest is more than a customizable value. Down: move the backrest down till the angle of backrest is less than a customizable value. The angle of the backrest is calculated respect the chassis inclination, not respect the seatin...
Page 77
Www.Neatech.It 77 the parameter pg6 sets the initial length of the legrest when it is completely closed. It is in cm and the admissibility range is 30-50 cm. Figure 85 lift up: lift the seat up. For security reasons, if the seat is tilted forward, first it straightens the seat. Down: lift the seat d...
Page 78
Www.Neatech.It 78 if the seat is horizontal: up: incline forward the seat till the maximum customizable position. Down: incline downward the seat till 45° if the seat is rearward inclined: up: incline forward the seat till the horizontal position. Down: incline downward the seat till 45° when tiltin...
Page 79
Www.Neatech.It 79 figure 87.
Page 80
Www.Neatech.It 80 assist (axes 5) this position is useful to facilitate movement in and out the wheelchair. It is possible to set the angle of backrest, the angle of legrest and the height of the seat, setting the parameters pa1, pa2 and pa3 figure 88 semistanding (axes 6) this position is useful to...
Page 81
Www.Neatech.It 81 stand up (axes 7) this position is useful to stay on the wheelchair with a little negative tilt and legrest totally opened. It is possible to set the angle of backrest, the angle of legrest, the height of the seat and the angle of the seat setting the parameter pa1, pa2, pa3 and pa...
Page 82
Www.Neatech.It 82 reset when using the functions assist, semistanding, stand up with the joystick in direction down the wheelchair will return to the zero position. First it will be straighten the seat, then the seat will come down and backrest and legrest will totally close..
Page 83
Www.Neatech.It 83 5.5 electronic troubleshooting problems possible cause action the wheelchair doesn’t start batteries discharged charge the batteries any rnet cable not properly inserted check all rnet cables the wheelchair cannot be driven battery charger connected disconnect the battery charger b...
Page 84
Www.Neatech.It 84 trip code possible cause action center joystick the most common cause of this trip is if the joystick is deflected away from center before and during the time the control system is switched on. The joystick displaced screen will be displayed for 5 s. If the joystick is not released...
Page 85
Www.Neatech.It 85 motor error 3b00 m1 3c00 m2 this occurs when the control system detects that a motor has become disconnected check the motors, cables and connections to the control system. If the trip is still present after the above checks have been mane, then the power module may be defective. S...
Page 86
Www.Neatech.It 86 over current this occurs when the control system detects an excessive amount of current in an actuator channel. This may be due to a faulty actuator motor, cables or connections check the movement of the actuator is not obstructed. If the trip is still present after above checks ha...
Page 87
Www.Neatech.It 87 pm memory error this is a specific power module based trip. Check all cables and connections. Reboot the wheelchair. Reprogram the rnet system. See section 5.3. If the trip is still present after the above checks have been made, then the power module may be defective. See section 3...
Page 88
Www.Neatech.It 88 5.7 magneto hydraulic protection use the switch, see figure 93 and figure 94 to turn on and off the evo3. The switch also has the function of protecting the wheelchair from overloaded current and short circuit. Figure 93 figure 94 if the power chair suddenly stops, use the switch t...
Page 89: 6 Specifications
Www.Neatech.It 89 6 specifications general feature value product code - name s042 – evo3 class (en 12184) class b enclosure class ipx4 performance feature value maximum user weight 80 kg range 25 km obstacles climbing 50 mm maximum safe slope static stability 6° 9° maximum speed rwd: 10 km/h fwd: 6 ...
Page 90
Www.Neatech.It 90 6.1 dimensions.
Page 91: 7 Warranty Terms
Www.Neatech.It 91 7 warranty terms evo3 is a product globally guaranteed for 24 months with the exception of batteries that are guaranteed for six months. The warranty covers defects in materials or workmanship. The warranty doesn’t cover parts subject to usury or damaged parts by: overload, misuse,...
Page 93: Service Manual
Service manual evo3 www.Neatech.It.