NEC POWERMATE CT 815 - RELEASE NOTES Manual

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Summary of POWERMATE CT 815 - RELEASE NOTES

  • Page 1

    First printing — february 2001 copyright 2001 nec computers inc. 15 business park way sacramento, ca 95828 all rights reserved proprietary notice and liability disclaimer the information disclosed in this document, including all designs and related materials, is the valuable property of nec computer...

  • Page 2: Contents

    Contents iii contents using this guide text conventions ........................................................................................... X related documents ....................................................................................... Xi 1 reviewing system features front feature...

  • Page 3

    Iv contents 2 setting up the system chassis orientation......................................................................................2-2 cable connections.......................................................................................2-2 startup ..........................................

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    Contents v 4 installing options general rules .............................................................................................. 4-2 safety precautions ....................................................................................... 4-3 system unit covers.............................

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    Vi contents 5 solving system problems solutions to common problems ..................................................................5-2 system problems.................................................................................5-2 diskette drive problems ..........................................

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    Contents vii b system specifications models........................................................................................................ B-2 system board ............................................................................................. B-2 storage devices.........................

  • Page 7: Using This Guide

    Using this guide ix using this guide the powermate ® ct 815 user’s guide provides a comprehensive reference to information about your system. The guide contains the following information: ! Chapter 1, reviewing system features, provides a look at the front, back, and inside features of the system. I...

  • Page 8: Text Conventions

    X using this guide prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in appendix a, setting up a healthy work environment. Text conventions this guide uses the following text conv...

  • Page 9: Related Documents

    Using this guide xi related documents in addition to this guide, the following printed documentation ships with your system. ! Nec powermate ct 815 quick setup/quick reference the quick setup shows how to quickly get the system connected and powered on. The quick reference briefly describes the docu...

  • Page 10: Reviewing System Features

    1 reviewing system features ! Front features ! Rear features ! Inside features ! Chassis ! Speakers ! System overview.

  • Page 11: Front Features

    1-2 reviewing system features prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in appendix a, “setting up a healthy work environment.” this chapter highlights system hardware and ...

  • Page 12

    Reviewing system features 1-3 powermate ct 815 desktop front features a – power/sleep button f – 3 1/2-inch accessible device bracket b – cd-rom or dvd-rom drive g – 3 1/2-inch accessible device bay c – 5 1/4-inch bay h – diskette drive d – power/sleep lamp i – usb port e – disk activity lamp system...

  • Page 13

    1-4 reviewing system features ! Power/sleep lamp the power/sleep lamp indicates whether system power is on or off. It also lets you know if the system is operating in a power-saving mode. A steady green lamp indicates that the power is on to all system components. An unlit lamp indicates that power ...

  • Page 14

    Reviewing system features 1-5 cd-rom drive systems come with a 48x max or higher variable speed compact disc read-only memory (cd-rom) drive. Use the cd-rom drive to load and start programs from a cd. You can also use the cd-rom drive to play your audio cds. The cd-rom drive operates at different sp...

  • Page 15: Rear Features

    1-6 reviewing system features rear features on the rear of your system, you’ll find the power supply socket, a monitor power socket, a voltage switch, external connectors, and expansion board slots. The following figures show these features. Powermate ct 815 minitower rear features a – ac power conn...

  • Page 16

    Reviewing system features 1-7 powermate ct 815 minitower rear connector locations a – keyboard port g – line in b – mouse port h – line out c – usb port i – vga connector d – parallel port j – serial port 1 e – midi/game port k – usb port f – microphone in.

  • Page 17

    1-8 reviewing system features powermate ct 815 desktop rear features a – power supply e – system board connectors b – keyboard/mouse anti-theft bracket f – monitor power socket c – cover locking tab g – voltage switch d – expansion slots h – ac power connector powermate ct 815 desktop rear connector...

  • Page 18

    Reviewing system features 1-9 external connectors external connectors let you attach peripheral devices, such as a monitor, keyboard, mouse, and printer to your system. Your system has the following external connectors. ! Mouse port attach the mouse that comes with your system to this port. The mous...

  • Page 19

    1-10 reviewing system features ! Audio connectors the system comes with sound integrated on the system board. The following audio connectors are at the rear of the system (see the preceding figure for locations). — microphone in jack use this jack to connect a microphone for recording audio informat...

  • Page 20: Inside Features

    Reviewing system features 1-11 ! Voltage switch sets the voltage for your system to 115 volts or 230 volts. Set the switch correctly for the voltage in your area. Most wall outlets in the united states and canada are 115 volts. Outlets in europe are 230 volts. Inside features see the following figur...

  • Page 21

    1-12 reviewing system features system board the system processor, memory, system battery, internal connectors, and most external connectors are on the system board. For information on the external connectors, see “external connectors” earlier in this chapter. Internal connectors on the system board ...

  • Page 22

    Reviewing system features 1-13 instantly available technology features the acpi sleep mode which maximizes power savings. When in the sleep mode, your system appears to be off. The power supply and fans are off and the power lamp is amber. Pressing a key or moving the mouse instantly wakes up your s...

  • Page 23: Chassis

    1-14 reviewing system features agp video board some systems come with an agp 4x video board. Connect your monitor to the vga connector on this board. Chassis the nec convertible chassis conforms to the intel atx form factor specification. The chassis has the following features: ! Standardized chassi...

  • Page 24: System Overview

    Reviewing system features 1-15 system overview your system hardware and software deliver the performance and technologies you need for all your challenging tasks today and into the future. See the following sections for information about your system’s hardware, software, and security features. Hardw...

  • Page 25

    1-16 reviewing system features software necc provides a variety of applications and hardware utilities with your system to let you take advantage of your hardware capabilities. Preloaded software your system comes preloaded with the microsoft ® windows ® 98 operating system or the windows 2000/windo...

  • Page 26

    Reviewing system features 1-17 nec os restore cd your system comes with an nec os restore cd and bootable diskette. Should a problem occur that causes data loss or corruption, you can use the nec os restore cd to restore your system to its original factory state or you can restore just the operating...

  • Page 27

    1-18 reviewing system features ! Keyboard/mouse anti-theft bracket secure the mouse and keyboard cables within the anti-theft bracket to make it difficult to remove them from your system. See “cover removal” in chapter 4 for procedures on securing the cables in the anti-theft bracket. ! Cover lockin...

  • Page 28: Setting Up The System

    2 setting up the system ! Chassis orientation ! Cable connections ! Startup ! Shutdown ! Power-saving operation ! System care ! More information.

  • Page 29: Chassis Orientation

    2-2 setting up the system this chapter provides the basic information you need to set up and use your system. This includes cable connections, system startup procedures, system shutdown procedures, and system care. The chapter also includes a chart showing where to find additional information about ...

  • Page 30: Startup

    Setting up the system 2-3 ! For all other boards (cnr, dvi, agp, sound), see the documentation provided with the board. ! Set the voltage switch correctly for your area. The correct setting for the u.S. And canada is 115v. Set the voltage switch correctly for your area. ! Connect system power cables...

  • Page 31: Shutdown

    2-4 setting up the system note if the system displays a message indicating that system settings have changed, run the bios setup utility (see chapter 3, “configuring the system”). On systems with windows 2000, enter your password at the log-on box. On systems loaded with the windows nt 4.0 operating...

  • Page 32: Power-Saving Operation

    Setting up the system 2-5 power-saving operation if the system is running windows 98 or windows 2000, you can put it in sleep mode (a power-saving state) by pressing and immediately releasing the power button on the front of the system unit. The sleep mode is a way of conserving energy if you are aw...

  • Page 33

    2-6 setting up the system protecting your system from damage there are several ways that you can protect your system from possible damage. Necc strongly recommends the following protective measures. ! Connect a surge suppressor between your system and a grounded wall outlet. A surge suppressor prote...

  • Page 34

    Setting up the system 2-7 ! Be sure that nothing is placed on top of your system power cables. ! Prevent dust from entering your system by covering it when it is not in use. Keeping your system in good condition maintain the condition of your system by periodically using the following procedures. Fo...

  • Page 35: More Information

    2-8 setting up the system 2. Remove all removable media from your drives, including cds, dvds, cd-rw discs, diskettes, zip disks, and tape cartridges. 3. Turn off the system unit and any external options connected to it. 4. Unplug the system unit power cable from the wall outlet or surge suppressor,...

  • Page 36

    Setting up the system 2-9 quick reference to information about your system information where to find it accessing the world wide web chapter 6 adding system upgrades chapter 4 configuring your system chapter 3 converting the system to a desktop configuration “converting from minitower to desktop” in...

  • Page 37: Configuring The System

    3 configuring the system ! Configuration tools and utilities ! Bios setup utility ! Hard drive security ! Flash utility ! Nec info center ! Nec application and driver cd ! Nec os restore cd ! System board jumper settings ! Intel processor serial number control utility.

  • Page 38

    3-2 configuring the system this chapter provides information on configuring your system. The chapter includes information on: ! American megatrends inc. (ami) bios setup utility for configuring your system ! Hard drive security for password protection of the internal hard drive ! Flash utility for b...

  • Page 39

    Configuring the system 3-3 configuration tools and utilities configuration method, tool, or utility drivers for necc hardware, installing nec application and driver cd hard drive, setting a pre-delay bios setup (advanced menu) hard drive, setting password protection bios setup (security menu) inacti...

  • Page 40: Bios Setup Utility

    3-4 configuring the system bios setup utility the ami bios setup utility program is used to configure the main components of your system. Your system ships from the factory with the correct system parameters for your configuration. Unless you add optional hardware, you do not need to run the bios se...

  • Page 41

    Configuring the system 3-5 how to use setup the setup utility has a main menu window and four top-level menus with submenus. The menu bar at the top of the main menu window lists the following top-level menus. ! Main use the main menu for basic system configuration. For example, select main to set t...

  • Page 42

    3-6 configuring the system navigation keys key function left or right arrow keys selects next menu. + /pgup increases numeric values or makes changes. –/pgdn decreases numeric values or makes changes. To select one of the four menus from the menu bar, use the left and right arrow keys. Use the up or...

  • Page 43

    Configuring the system 3-7 setting items on this menu to incorrect values can cause your system to malfunction. Main menu items menu item settings (default is bold) system date set system date in this field. Press tab or enter to move between month, date, and year fields. Example: 10/20/2000 system ...

  • Page 44

    3-8 configuring the system main menu items menu item settings (default is bold) primary ide master primary ide slave secondary ide master secondary ide slave auto, user type, not installed auto, user type, not installed auto, user type, not installed auto, user type, not installed each device menu i...

  • Page 45

    Configuring the system 3-9 main menu items menu item settings (default is bold) write precompensation when type is auto, value in the write precompensation field is auto-detected and field is read only. Sectors when type is auto, value in the sectors field is auto-detected and field is read only. Ma...

  • Page 46

    3-10 configuring the system main menu items menu item settings (default is bold) front side bus speed xxx mhz not selectable, displays information only. Memory size xxx mb not selectable, displays information only. Memory speed xxx mhz not selectable, displays information only. Bios version axxxxxx ...

  • Page 47

    Configuring the system 3-11 advanced menu - advanced cmos setup menu item settings (default is bold) view dmi event log status only. Press enter to view. Clear all dmi events logs no, yes selecting no prevents clearing out the dmi events logs. Event logging enabled, disabled selecting enabled permit...

  • Page 48

    3-12 configuring the system advanced menu - advanced configuration menu item settings (default is bold) try other boot devices yes, no select yes to cause the system to try to boot from other boot devices if there is a boot failure. Selecting no causes the boot to be carried out from selected device...

  • Page 49

    Configuring the system 3-13 advanced menu - advanced chipset setup menu item settings (default is bold) usb function enabled, disabled select enabled to enable use of usb functions for usb devices. Usb keyboard/mouse legacy support enabled,disabled, select enabled to enable the usb functions for a u...

  • Page 50

    3-14 configuring the system advanced menu - power management setup menu item settings (default is bold) acpi standby state s1/pos, s3/str select s1/pos for a low wake-up latency sleeping state. In the s3/str mode, the cpu, cache, and chipset contexts are lost. Usb keyboard wakeup from s3 disabled, e...

  • Page 51

    Configuring the system 3-15 advanced menu - power management setup menu item settings (default is bold) resume on lan disabled, enabled the enabled setting automatically reboots the system when a signal is sent through a lan. Resume on rtc alarm disabled, enabled when enabled, you can choose the tim...

  • Page 52

    3-16 configuring the system advanced menu - plug and play setup menu item settings (default is bold) plug and play aware o/s no, yes select no to allow the bios to initialize any add-on boards. Select yes to allow the operating system to initialize any add-on boards. Clear nvram no, yes select no to...

  • Page 53

    Configuring the system 3-17 advanced menu - peripheral setup menu item settings (default is bold) ac’97 audio controller enabled,disabled the enabled setting allows use of onboard sound. Ac’97 modem controller enabled, disabled the enabled setting allows use of onboard telephony. Onboard serial port...

  • Page 54

    3-18 configuring the system advanced menu - peripheral setup menu item settings (default is bold) parallel port mode dma channel 0, 1, 3, auto allows you to choose dma channel for the onboard parallel port in ecp mode. Displays only when parallel port is enabled and in ecp mode. Onboard midi port di...

  • Page 55

    Configuring the system 3-19 advanced menu - hardware monitor setup menu item settings (default is bold) case status opened, closed cpu temperature cpu fan speed chassis fan speed power fan speed cpu vid vcore vtt vcc3 +5.000v +12.000v -12.000v -5.000v battery +5v sb the bios detects the value for ea...

  • Page 56

    3-20 configuring the system security menu items menu item settings (default is bold) set supervisor password [enter] use this field to set or change the supervisor password. Press enter to bring up a dialog box where the password can be entered and confirmed. Set user password [enter] use this field...

  • Page 57: Hard Drive Security

    Configuring the system 3-21 exit menu choose the exit menu by selecting exit in the legend bar on the main menu. Other exit menu options are available by selecting submenus. Use the arrow keys to select one of the exit menu options and press enter to display the submenu. Explanations of each exit me...

  • Page 58

    3-22 configuring the system if you set the master and user password on a hard drive, you can never remove the passwords. You can change the passwords. If you forget the master password and install the drive in another system, you cannot access the data on the hard drive. Once you set these passwords...

  • Page 59

    Configuring the system 3-23 3. Highlight assign hdd password and press enter . ! If you enter the current master password, you are prompted to enter a new master password. ! If you enter the current user password, you are prompted to enter the new user password. ! If you do not want to establish a n...

  • Page 60: Flash Utility

    3-24 configuring the system moving the hard drive when a password protected hard drive is moved from its original system and installed in another system, error messages appear indicating that the drive is locked. Next, the security setup screen appears requiring the user to enter the master password...

  • Page 61: Nec Info Center

    Configuring the system 3-25 8. Reboot the system and start the setup program. Press f9 to reset the bios defaults. Use the recorded setup selections you made at the beginning of this procedure to set the parameters. Nec info center the online nec info center provides quick access to information abou...

  • Page 62

    3-26 configuring the system nec info center opening screen to uninstall the nec info center, use these steps: 1. Access the c:ec info directory on your system. 2. Double click the unwise.Exe icon to remove all files related to the nec info center and the c:ec info directory. Alternately, you can...

  • Page 63

    Configuring the system 3-27 you can also use the nec application and driver cd at any time to restore an application, driver, or utility. Note if you perform a full system restore using the nec os restore cd, the full restore process loads all the factory-installed software that came with your syste...

  • Page 64: Nec Os Restore Cd

    3-28 configuring the system nec os restore cd use the nec os restore cd to restore your system to its original factory state if a problem occurs that causes data loss or corruption. The nec os restore cd provides options for a full system restore with factory- installed software or for a restore wit...

  • Page 65

    Configuring the system 3-29 5. At the warning screen, click c to continue (or x to exit the program). A restore selection screen appears, with a prompt asking if you want a full restore or an operating system and driver restore. 6. At the restore selection screen, click f for full restore or o for a...

  • Page 66

    3-30 configuring the system use the following figure to locate the jumpers on the system board. Locating the system board jumpers a – cmos clear (jp18) d – ps/2 keyboard power on (jp3) b – bios recovery (jp15) e – front usb keyboard wake up (jp31) c – rear usb device wake up (jp1) f – save to ram (j...

  • Page 67

    Configuring the system 3-31 set the jumpers as follows. 1. Power off and unplug the system and any external options. Remove the system cover (see “removing the cover” in chapter 4). 2. Locate the appropriate jumper on the system board (see the previous figure “locating the system board jumpers”). 3....

  • Page 68

    3-32 configuring the system setting system board jumpers function jumper setting description cmos clear jp18 1-2 2-3 factory setting. Maintains system board configuration in cmos ram with onboard battery. To clear cmos, turn off the system, remove the jumper from pins 1-2, and place the jumper on pi...

  • Page 69

    Configuring the system 3-33 setting system board jumpers function jumper setting description front usb keyboard wakeup jp31 2-3 1-2 factory setting. Disables system wakeup from the usb keyboard connected to the front usb port. Enables system wakeup from the usb keyboard connected to the front usb po...

  • Page 70: Utility

    3-34 configuring the system intel processor serial number control utility the intel processor serial number control utility is a windows program that enables or disables the reading of the pentium iii processor serial number by software. This function lets you control which software programs or webs...

  • Page 71

    Configuring the system 3-35 processor serial number the intel processor serial number, a feature of the pentium iii processor, is an identifier for the processor. The processor serial number is unique, and when used in conjunction with other identification methods, can be used to identify the system...

  • Page 72

    3-36 configuring the system can a website read my serial number without my knowledge? No, generally not. Websites cannot read serial numbers unless you allow them to download a program that can read the processor serial number. Almost all browsers are configured to warn users whenever they download ...

  • Page 73: Installing Options

    4 installing options ! General rules ! Safety precautions ! System unit covers ! Expansion boards ! System board options ! Data storage devices ! Minitower and desktop setup options.

  • Page 74: General Rules

    4-2 installing options this chapter provides installation instructions for a variety of industry- standard and necc expansion options that you can add to your system. Included in the chapter are procedures for ! Expansion board installation ! Memory module upgrade ! Processor upgrade ! Data storage ...

  • Page 75: Safety Precautions

    Installing options 4-3 safety precautions observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning. Before removing system covers, turn off the power and unplug the system power cable. Power ...

  • Page 76: System Unit Covers

    4-4 installing options system unit covers the following sections describe how to remove and replace the system cover and the front panel. Remove the system cover to access the interior of the system (see “removing the cover,” next). Remove the front panel to install or replace a 3 1/2-inch accessibl...

  • Page 77

    Installing options 4-5 5. Remove the two thumbscrews holding the cover to the rear of the chassis. Locating the cover screws a – cover c – locking tab b – cover screws 6. Grasp the indent on the cover and slide the cover towards the rear of the chassis about an inch. 7. Lift the cover off the system...

  • Page 78

    4-6 installing options replacing the cover replace the cover as follows. Ensure that all cables inside the chassis are positioned to prevent crimping, abrasion, or cutting while installing the cover. Check that the ribbon cables are folded along their fold lines and out of the direct path of the cov...

  • Page 79

    Installing options 4-7 4. Firmly press the cover against the chassis and slide the cover towards the front of the chassis until it locks in place. Note if the cover does not slide all the way to the front of the chassis, check that the cover tabs at the front of the cover are properly inserted into ...

  • Page 80

    4-8 installing options removing the front panel a – chassis slots b – locking tabs 4. On the right side of the front panel, at the top corner, press in on the panel to release the top. 5. Pull out the top of the front panel while pulling up on the panel to release it from the chassis. Set the panel ...

  • Page 81

    Installing options 4-9 replacing the front panel replace the front panel as follows. 1. Align the three tabs on the inside edge of the front panel with their corresponding slots on the lower edge of the chassis (see the following figure). 2. Insert the tabs into their slots and press the front panel...

  • Page 82: Expansion Boards

    4-10 installing options expansion boards your system supports 32-bit pci plug and play expansion boards, an agp expansion board, a dvi-capable expansion board, and a cnr expansion board. With plug and play expansion boards, you can install a board without changing the hardware settings. There are no...

  • Page 83

    Installing options 4-11 removing the expansion board retainer bar expansion boards and slot covers are held in place by an expansion board retainer bar. Remove the retainer bar as follows. 1. Remove the cover (see “removing the cover” earlier in this chapter). 2. Press down on the two tabs on the re...

  • Page 84

    4-12 installing options installing an expansion board you can install up to three optional pci expansion boards or up to two optional pci boards and one optional cnr board. Install an expansion board in the system as follows. 1. Remove the cover (see “removing the cover”). 2. Follow any preinstallat...

  • Page 85

    Installing options 4-13 6. Hold the new expansion board by its edges or its bracket and insert it into the expansion slot. Installing an expansion board a – expansion board 7. Firmly press the board into the expansion slot connector on the system board. 8. If you installed a network board with wake-...

  • Page 86

    4-14 installing options removing an expansion board use the following steps to remove an expansion board. 1. Remove the cover (see “removing the cover”). 2. Label and unplug any cables connected to the board. 3. Remove the retainer bar (see “removing the expansion board retainer bar”). 4. Pull the b...

  • Page 87

    Installing options 4-15 installing the expansion board retainer bar install the expansion board retainer bar as follows. 1. Hold the retainer bar at an angle and insert the ends into the slots in the chassis (see the following figure). 2. Push the bar into the slots and under the edge of the chassis...

  • Page 88: System Board Options

    4-16 installing options system board options this section describes how to install upgrade options on the system board. Procedures described in this section include: ! Adding memory modules ! Upgrading the processor. The following figure shows the locations of the dimm and processor sockets on the s...

  • Page 89

    Installing options 4-17 memory upgrade memory upgrades are installed into three dimm sockets on the system board. The sockets support up to 512 mb of high-speed sdram memory. The system supports sdram dimm modules in 32-, 64-, 128-, 256-, and 512-mb (when available) memory configurations. Use the fo...

  • Page 90

    4-18 installing options sample dimm upgrade paths total memory* dimm 1 dimm 2 dimm 3 512 mb 256 mb 128 mb 128 mb 512 mb 256 mb 256 mb empty 512 mb 512 mb empty empty *the information in this table shows sample dimm upgrade paths. It does not represent every combination of dimms supported in the syst...

  • Page 91

    Installing options 4-19 3. Grasp the new module in the middle and align the notches on the new module with the keys in an empty dimm socket. Installing a dimm module a – plastic clip (2) b – notches 4. Press the module firmly into the socket. 5. Make sure the plastic clips at both ends of the module...

  • Page 92

    4-20 installing options removing a dimm module if your memory configuration requires the removal of a dimm module, use the following steps. Before opening the system and before handling boards or dimm modules, reduce static discharge by touching the chassis. 1. Remove the cover (see “removing the co...

  • Page 93

    Installing options 4-21 processor upgrade the system board has a socket 370 for mounting the pentium iii processor. Necc recommends that you contact your necc service center for assistance in upgrading your processor. Incorrect installation of the processor, fan, and heat sink can damage the process...

  • Page 94

    4-22 installing options 4. Remove the fan, heat sink, and retention clip from the processor. ! Simultaneously press down on the flange on the end of the retention clip while carefully pulling out the end to unhook it from the tab on the processor socket. ! Unhook the retention clip from the tab on t...

  • Page 95

    Installing options 4-23 installing an upgrade processor install the upgrade processor as follows. 1. Remove the processor from your system (see “removing the processor” in the previous section). Before picking up the processor, reduce static discharge by touching the metal chassis. 2. Align the notc...

  • Page 96

    4-24 installing options 5. Install a replacement heat sink and fan as follows and in accordance with any procedures contained in the heat sink kit. ! If the kit includes a thermal pad, center it on top of the processor. ! Align the heat sink and fan assembly with the processor and set it down on the...

  • Page 97: Data Storage Devices

    Installing options 4-25 data storage devices the system board supports the following storage devices: ! One diskette drive ! Up to four ide drives, such as an ide hard drive, ide cd-rom drive, dvd-rom drive, cd-rw drive, and ide zip drive. In addition, the system can support other storage devices (s...

  • Page 98

    4-26 installing options depending on your system configuration, the accessible device bays might contain a cd-rom drive, dvd-rom drive, cd-rw drive, zip drive, or other storage device. The accessible bays are not limited to devices with removable media. For example, you can install a hard drive with...

  • Page 99

    Installing options 4-27 use the following figure and table to determine ide device cabling configurations for the primary and secondary ide connectors on the system board. Locating system board cable connectors a – cd audio in c – secondary ide connector (ide2) b – primary ide connector (ide1) d – d...

  • Page 100

    4-28 installing options ide connector configurations configuration primary connector secondary connector 1 device (hard drive) master - hard drive slave - none master - none slave - none 2 devices (hard drive, cd-rom) master - hard drive slave - none master - cd-rom slave - none 2 devices (hard driv...

  • Page 101

    Installing options 4-29 5 1/4-inch accessible device upgrade the following sections describe how to install or remove a 5 1/4-inch accessible device (such as a dvd-rom drive) in the 5 1/4-inch accessible device bay. If you are installing a 5 1/4-inch device in an empty bay, use the following procedu...

  • Page 102

    4-30 installing options ! Save the rails and bay cover for later use. They are used to cover an empty bay. Note always keep unused nec rails and bay covers. The bay cover cannot be replaced if there are no rails. Removing a 5 1/4-inch device bay cover 3. Install the rails on the 5 1/4-inch device if...

  • Page 103

    Installing options 4-31 locating the device rails and screws a – screw or locking pin b – device rail 4. Determine if the device being installed is a master device or a slave device on the primary or secondary channel (see “preparing the device”). Set the device jumpers accordingly. 5. Position the ...

  • Page 104

    4-32 installing options 6. Slide the device into the empty bay until it clicks in place. 7. Connect the signal and power cables to the back of the device. ! Locate an unused signal connector on the primary or secondary interface cable and plug the connector into the connector on the back of the devi...

  • Page 105

    Installing options 4-33 removing a 5 1/4-inch device 4. Remove the two rails from the device by removing the screws securing the rails to the sides of the device (see the figure “locating the device rails and screws” earlier in this section). Save the rails. Note always keep unused nec rails for ins...

  • Page 106

    4-34 installing options installing the device rail a – front of chassis c – tab b – device rail ! Position the bay cover in front of the empty bay so the arrow on each side points up for the minitower position or to the right for the desktop configuration. ! Insert one tab on the cover into its slot...

  • Page 107

    Installing options 4-35 3 1/2-inch accessible device upgrade the following sections describe how to install or remove a 3 1/2-inch accessible device (such as a zip drive) in a 3 1/2-inch accessible device bay. If you are installing a 3 1/2-inch device in an empty bay, use the following procedure. If...

  • Page 108

    4-36 installing options 2. Remove the two-device bracket from the chassis. ! Tag and unplug the power and signal cables from the device in the bracket. ! Press in on the tab on each side of the bracket to unlatch it from the chassis (see the following figure). ! Pull the bracket out the front of the...

  • Page 109

    Installing options 4-37 removing the bracket cover a – bracket cover side tabs c – access for unlatching bracket cover b – metal panel d – blank panel 4. Slide the new device into the front of the bracket, under the diskette drive, connector end first. Be sure to orient the device so that any labels...

  • Page 110

    4-38 installing options securing the zip drive a – zip drive b – screws removing a 3 1/2-inch accessible device if you are removing a 3 1/2-inch accessible device, either to replace it with another device or to leave the bay empty, use the following procedure. 1. Remove the system unit cover and fro...

  • Page 111

    Installing options 4-39 6. If you are installing a new device in the bay, see “installing a 3 1/2-inch accessible device.” 7. If the bay is to remain empty, install the bay cover and bracket front cover as follows. ! Press the bay cover into the empty slot in the bracket front cover. ! Position the ...

  • Page 112

    4-40 installing options install a 3 1/2-inch hard drive as follows. 1. Remove the system cover and front panel (see “system unit covers”). Before removing the cover, turn off system power and unplug the system power cable. Power is removed only when the power cable is unplugged. 2. Locate the intern...

  • Page 113

    Installing options 4-41 locating the internal drive bracket screws a – screws 4. Slide the new drive into the bracket, with the connector end facing towards the inside of the chassis (same direction as existing devices). 5. Align the four mounting holes in the drive with four mounting holes in the b...

  • Page 114

    4-42 installing options 7. Secure the bracket to the chassis with the previously removed screws. 8. Connect the signal and power cables to all the drives in the bracket. 9. Replace the front panel and the cover (see “system unit covers”). Removing a 3 1/2-inch internal hard drive if you are removing...

  • Page 115

    Installing options 4-43 minitower and desktop setup options you can use your system as a minitower system by placing it in a vertical position, or you can convert it to a horizontal position for use as a desktop system. You can also convert the system back to a vertical position. The accessible devi...

  • Page 116

    4-44 installing options 6. Reinstall the 5 1/4-inch two-device bracket in the bottom bay by sliding the bracket into the bay until it latches in place. (see the following figure for bracket and device placement.) 7. Reinstall all other 5 1/4-inch devices by sliding each into its bay until it latches...

  • Page 117

    Installing options 4-45 converting from desktop to minitower if the system has been used as a desktop, you can convert it to a minitower system with the following steps. Before converting the system, turn off system power and unplug the system power cable. Power is removed only when the power cable ...

  • Page 118

    4-46 installing options 6. Reinstall the 5 1/4-inch two-device bracket in the bottom bay by sliding the bracket into the bay until it latches in place. (see the following figure for bracket placement.) 7. Reinstall all other 5 1/4-inch devices by sliding each into its bay until it latches in place. ...

  • Page 119

    Installing options 4-47 11. Install the front panel and system cover (see “system unit covers”). 12. Set the system in a vertical position. 13. Connect any external options (such as a keyboard and monitor) to the front or rear of the system unit. 14. Connect the system unit and peripheral power cord...

  • Page 120: Solving System Problems

    5 solving system problems ! How to get help ! Solutions to common problems ! How to clean the mouse ! How to replace the cmos battery.

  • Page 121

    5-2 solving system problems you may occasionally encounter a problem with the system. In most cases, the problem is one that you can solve yourself. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an...

  • Page 122

    Solving system problems 5-3 ! Operating system not found error message displays when the system is started. If you left a cd in the cd-rom drive, your system might not be able to boot. Try removing the cd and rebooting. ! System does not boot and error message displayed on screen. Run the bios setup...

  • Page 123

    5-4 solving system problems ! System shuts off instead of going into sleep mode. You pressed and held in the power/sleep button for more than four seconds. For sleep mode, press in the button and immediately release. ! System does not shut off after pressing the power/sleep button. You might not hav...

  • Page 124

    Solving system problems 5-5 monitor problems check the following problems to see the possible cause and solution. ! Monitor screen is dark or the display is hard to read. Check that the monitor is on. Check that the monitor power cable is connected to the monitor and a power outlet, the monitor sign...

  • Page 125

    5-6 solving system problems keyboard/mouse problems check the following problem to see the possible cause and solution. ! Mouse or keyboard does not respond. You might have connected the mouse and keyboard after turning on your system. Turn the system off, make sure the mouse and keyboard are connec...

  • Page 126

    Solving system problems 5-7 ! The drive is not reading a disc. Check that the disc is inserted in the disc tray with the printed label side up. Check that the disc is a data disc, not a music disc. Clean the non-label side of the disc with a soft lint-free cloth. Gently brush from the center of the ...

  • Page 127: How to Clean The Mouse

    5-8 solving system problems ! No sound from the speakers. If the speaker set has a volume control, check that the volume control is turned up. If using a headphone, check that it is plugged in. Check that the speaker power is on. Check that all speaker cable connections are correct and secure. Check...

  • Page 128

    Solving system problems 5-9 typical mouse ball cover a – mouse ball cover 3. Rotate the ball cover counterclockwise and remove the cover. 4. Turn the mouse over so that the cover and ball fall into your palm. 5. Clean the mouse as follows. ! Use tap water, or tap water and a mild detergent, to clean...

  • Page 129

    5-10 solving system problems how to replace the cmos battery the system board uses a cmos battery to maintain system configuration information. The battery is a coin-cell battery mounted on the system board (see the following figure). If the battery fails to maintain system configuration information...

  • Page 130

    Solving system problems 5-11 locating the battery on the system board a – battery 5. Press down on the battery clip to release the battery from its socket on the system board. Removing the battery a – battery b – clip 6. Remove the battery and discard in accordance with the manufacturer’s instructio...

  • Page 131

    5-12 solving system problems 7. With the positive (+) side of the new battery facing up, press the battery into the socket. 8. Replace any expansion boards that might have been removed (see “installing an expansion board” in chapter 4). 9. Replace the system cover (see “replacing the cover”). 10. Co...

  • Page 132: Getting Services and Support

    6 getting services and support ! Necc website ! Necc ftp site ! Email/fax technical support service ! Necc technical support services.

  • Page 133: Necc Website

    6-2 getting services and support if you tried correcting problems yourself or within your company and were not successful, you may want to try one or more of the following necc 24-hour services for answers to your questions. (some services require a connection to the internet or a fax machine.) ! Ne...

  • Page 134: Necc Ftp Site

    Getting services and support 6-3 necc ftp site you can use the internet to access the necc ftp (file transfer protocol) site to download various files (video drivers, printer drivers, bios updates, and setup disk files). The files are essentially the same files as on the necc website. To access the ...

  • Page 135

    6-4 getting services and support necc technical support services necc also offers direct technical support through its technical support center. (necc technical support is for u.S. And canadian customers only; international customers should check with their sales provider.) direct assistance is avai...

  • Page 136: Setting Up A Healthy Work

    A setting up a healthy work environment ! Making your computer work for you ! Arrange your equipment ! Adjust your chair ! Adjust your input devices ! Adjust your monitor ! Vary your workday ! Pre-existing conditions and psychosocial factors ! Checking your comfort: how do you measure up?.

  • Page 137

    A-2 setting up a healthy work environment prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burnin...

  • Page 138: Arrange Your Equipment

    Setting up a healthy work environment a-3 arrange your equipment arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the ta...

  • Page 139: Adjust Your Chair

    A-4 setting up a healthy work environment adjust your chair your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: ! Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. ! Use the en...

  • Page 140

    Setting up a healthy work environment a-5 ! Extend your lower legs slightly so that the angle between your thighs and lower legs is 90° or more. ! Place your feet flat on the floor. Only use a footrest when attempts to adjust your chair and workstation fail to keep your feet flat. ! Be sure that you...

  • Page 141: Adjust Your Input Devices

    A-6 setting up a healthy work environment adjust your input devices follow these points in positioning your keyboard and mouse. ! Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. ! If you use a mouse, position it at the same height as the keyboard an...

  • Page 142

    Setting up a healthy work environment a-7 ! Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. ! Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reac...

  • Page 143: Adjust Your Monitor

    A-8 setting up a healthy work environment adjust your monitor correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. ! Adjust the monitor height so that the top of the screen is at or slightly below eye level. Yo...

  • Page 144

    Setting up a healthy work environment a-9 ! Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. ! If reflected light makes it hard for you to see your screen, use an an...

  • Page 145: Vary Your Workday

    A-10 setting up a healthy work environment vary your workday if you use your computer for prolonged periods, follow these instructions. ! Vary your tasks throughout the day. ! Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints t...

  • Page 146: Factors

    Setting up a healthy work environment a-11 note for more information on workstation setup, see the american national standard for human factors engineering of visual display terminal workstations. Ansi/hfs standard no. 100-1988. The human factors society, inc., p.O. Box 1369, santa monica, californi...

  • Page 147

    A-12 setting up a healthy work environment checking your keyboard ! Is your keyboard angled so your wrists are straight when you type? ! Is your keyboard directly in front of you? ! Do you avoid resting your wrists on sharp edges? ! Do you press the keys gently and not bang on them? Checking your mo...

  • Page 148

    Setting up a healthy work environment a-13 for more information on workstation setup, see the american national standard for human factors engineering of visual display terminal workstations. Ansi/hfs standard no. 100-1988. The human factors society, inc., p.O. Box 1369, santa monica, california 904...

  • Page 149: System Specifications

    B system specifications ! Models ! System board ! Storage devices ! Input/output devices ! Expansion ! Power management ! System management ! Operating system software ! Operating environment ! Compliance.

  • Page 150: Models

    B-2 system specifications models powermate ct 815 minimum configuration intel ® pentium iii processor, 64-mb sdram, 10-gb ultra dma/66/100 eide hard drive, diskette drive, cd-rom drive, keyboard, mouse, microsoft ® windows 98 ® , windows 2000, or windows nt 4.0. System board processor intel pentium ...

  • Page 151: Storage Devices

    System specifications b-3 system board chipset intel 815e chipset: graphics and memory controller hub processor host/bus support agp4x, tv/fpd, vga interface pc100 and pc133 sdram support power management i/o controller hub pci support ac97 audio integrated 10/100 networking integrated ide controlle...

  • Page 152: Input/output Devices

    B-4 system specifications input/output devices disk interface 32-bit pci bus mastering ide interface. Support for ata-66/100 (ultra dma), pio mode 4, and atapi devices. Dual channels support up to 4 pci/ide devices. Keyboard nec mouse logitech 3d mouse i/o connectors mouse port keyboard port vga con...

  • Page 153: Power Management

    System specifications b-5 power management power supply power: 235 watts voltage: 115/230 volts with mechanical switch features: remote power on through wake on lan/ring apm/acpi advanced power management (apm) 1.2 with support for ide drive power down, vesa video power down, inactivity timer, and a...

  • Page 154: Compliance

    B-6 system specifications compliance general year 2000 compliant (go to www.Neccomp.Com for details) domestic fcc cfr 47 part 15, subpart b canadian c-ul c22.2 no. 950-95 icvt-003 issue 2, revision 1 european cd emc directive 89/336 eec en55022: 1993 class b en50082-1: 1997 ce lvd directive 73/23 ee...

  • Page 155: Index

    Index-1 3 3 1/2-inch accessible device installation, 4-35 locating, 1-2, 4-25 removal, 4-38 3 1/2-inch internal hard drive installation, 4-40 locating, 4-25 removal, 4-42 5 5 1/4-inch accessible device installation, 4-29 locating, 1-2, 4-25 removing, 4-32 a acrobat reader, 1-16 advanced menu (bios s...

  • Page 156

    Index-2 features, 1-14 locking tab, 4-5, 4-7 specifications, b-4 chassis intrusion notification, 1-18 checking system memory, 4-18 chipset i815e, b-3 cleaning computer exterior, 2-7 keyboard, 2-7 monitor, 2-7 mouse, 5-8 compliance, b-6 configuration, 3-2 bios setup utility, 3-4 flash utility, 3-24 c...

  • Page 157

    Index-3 exterior, cleaning, 2-7 external connectors, 1-9 f fan, 1-10 fax/modem board, 1-10, 1-13, 2-2 lightning protection, 2-6 port, 1-10 setup, 2-2 features front, 1-2 hardware, 1-15 inside, 1-11 security, 1-17 software, 1-16 flash diskette, 3-24 rom, b-2 front panel removing, 4-4, 4-7 replacing, ...

  • Page 158

    Index-4 problems, 5-6 setup, 2-2 l l1 cache, b-2 l2 cache, b-2 lamps, 1-3 disk activity, 1-4 power, 1-4 sleep, 1-4 lan board connector, 1-10 landesk client manager, 1-16 line in, 1-10 line out, 1-10 locking tab, 4-4, 4-5, 4-6, 4-7 cover, 1-18 m main menu (bios setup), 3-4, 3-6 master ide device, 4-2...

  • Page 159

    Index-5 p padlock slot, 4-4, 4-6, 4-7 panel (front) installing, 4-4 removing, 4-4, 4-7 replacing, 4-4, 4-9 parallel port, 1-9 password security hard drive, 1-18 pc99 compliance, 1-15 pci bus architecture, b-2 port, usb, 1-4 post message, 2-3 power button, 1-3 cables, 4-26 lamp, 1-4 management, 1-12,...

  • Page 160

    Index-6 keyboard/mouse anti-theft bracket, 1-18 menu (bios setup), 3-19 password, 1-17 serial port, 1-9 service direct assistance, 6-4 email/fax, 6-3 setup desktop conversion, 4-45 fax/modem, 2-2 keyboard, 2-2 minitower conversion, 4-43 mouse, 2-2 navigation keys, 3-5 network, 2-2 power, 2-3 shutdow...

  • Page 161

    Index-7 data storage devices, 4-25 dimms, 4-17 memory, 4-16, 4-17 processor, 4-16 usb port, 1-4, 1-9 utilities, 3-2 bios setup, 3-4 nec os restore, 1-17 norton antivirus, 1-16 software, 1-16 v virus protection, 1-16 voltage switch, 1-11 setup, 2-3 w website, necc, 6-2 z zip drive, 1-5 cables, 4-26 c...

  • Page 162: Regulatory Statements

    Regulatory statements 1 regulatory statements the following regulatory statements include the federal communications commission (fcc) radio frequency interference statement, compliance statements for canada and europe, battery disposal and replacement information, and the declaration of conformity. ...

  • Page 163

    2 regulatory statements canadian department of communications compliance statement this class b digital apparatus meets all requirements of the canadian interference-causing equipment regulations (pursuant to ices-003 issue 2, revision 1). Avis de conformité aux normes du ministere des communication...

  • Page 164

    Regulatory statements 3 battery disposal the cmos battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Mini-pci fcc registration numbers if your system has a built-in ...

  • Page 165: Declaration of Conformity

    Nec computers inc. Declaration of conformity we, the responsible party nec computers inc. 15 business park way sacramento, ca 95828 declare that the product nec powermate ct 815 is in compliance with fcc cfr47 part 15 for class b digital devices..