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NEC PowerMate SPB-Boston User Manual

Summary of PowerMate SPB-Boston

  • Page 1

    First printing — october 1998 copyright 1998 nec computer systems division packard bell nec, inc. 1 packard bell way sacramento, ca 95828-0903 all rights reserved proprietary notice and liability disclaimer the information disclosed in this document, including all designs and related materials, is t...

  • Page 2: Contents

    Contents iii contents using this guide text conventions...................................................... Xiii related documents ................................................... Xiv 1 introducing your computer front features .......................................................... 1-2 syste...

  • Page 3

    Iv contents saving your work............................................... 2-11 backing up your work ....................................... 2-12 printing a document ............................................ 2-12 display properties .................................................... 2-13 system...

  • Page 4

    Contents v 4 system bios and utilities system bios and the setup utility............................ 4-1 the setup utility ................................................. 4-2 when to use setup ......................................... 4-2 how to start setup ...........................................

  • Page 5

    Vi contents memory upgrade...................................................... 5-13 removing a dimm.............................................. 5-16 installing a dimm............................................... 5-17 video upgrade.......................................................... 5-18 ...

  • Page 6

    Contents vii 8 if you have a problem problem checklist..................................................... 8-2 solutions to common problems................................. 8-3 system problems ................................................. 8-3 diskette drive problems ...............................

  • Page 7

    Viii contents second level cache............................................. B-2 memory............................................................... B-2 chipset ................................................................ B-5 intel 82443bx pci/agp controller (pac)..... B-5 intel 82371eb pci i...

  • Page 8

    Contents ix list of tables quick reference to information about your computer....................................................... 2-19 sample memory configurations................................ 5-15 system board jumper settings .................................. 6-2 acceptable dimm options .......

  • Page 9: Using This Guide

    Using this guide xi using this guide the nec direction sp b-series user’s guide provides a quick reference to information about your computer. This guide contains the following information: chapter 1, introducing your computer, provides a look at system components. See this chapter to familiarize yo...

  • Page 10: Warning

    Xii using this guide chapter 8, if you have a problem, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself. Appendix a, setting up a healthy work environment, contains guidelines to help you use your c...

  • Page 11: Warning

    Using this guide xiii text conventions this guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: ! Warning warnings alert you to situations that could result in serious personal injury or loss of life. ! Caution cautions indicate situations that can d...

  • Page 12

    Xiv using this guide related documents in addition to this guide, the following printed documentation ships with your nec direction sp b-series system: nec direction sp b-series quick setup quick setup contains information for quickly getting your system up and running. See this information to set u...

  • Page 13

    Using this guide xv neccsd faxflash sm service neccsd faxflash is an automated service that sends the latest information about neccsd and its products directly to a fax machine. The service is available 24 hours a day, 7 days a week. With faxflash, you can obtain product literature and technical inf...

  • Page 14: Introducing Your

    Introducing your computer 1-1 introducing your computer ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in appendix a, setting up a healthy work environment. Your nec ...

  • Page 15

    1-2 introducing your computer front features daily contact with your system is through the controls on the front panel. The following figures show the control features on the front of the system. Front features — desktop models.

  • Page 16

    Introducing your computer 1-3 front panel features — minitower models system controls and lamps system controls let you select specific system operations; the lamps let you know the status of system operation. Your computer has the following controls and lamps: power button turns the system on and o...

  • Page 17: Caution

    1-4 introducing your computer ! Caution resetting your system can result in the loss of data. Press the reset button only when all other methods of restarting your computer fail. System power lamp lights when the system is turned on. Disk lamp lights when the hard disk drive is active, reading or wr...

  • Page 18

    Introducing your computer 1-5 diskette drive eject button lets you remove a diskette from the diskette drive. Diskette drive features cd-rom reader/dvd drive your computer comes with a high-speed atapi cd-rom reader or a dvd drive. The cd-rom reader/dvd drive operates at different speeds depending o...

  • Page 19

    1-6 introducing your computer cd-rom reader/dvd drive features headphone jack allows the connection of an optional set of stereo headphones through a mini-jack plug. Volume control knob controls the volume of the optional headphones. Open/close button opens and closes the cd tray. Press this button ...

  • Page 20

    Introducing your computer 1-7 back features setting up your system is mainly done through external connectors on the back of the computer. The following figures show these connectors. Note that the minitower and desktop models differ only in orientation. Rear features — desktop models.

  • Page 21

    1-8 introducing your computer audio connectors — desktop models rear features — minitower models.

  • Page 22

    Introducing your computer 1-9 audio connectors — minitower models external connectors your peripheral components attach to connectors on the back of your computer. This is where you connect the monitor, keyboard, mouse, speakers, and printer. Note your system might have additional boards not shown i...

  • Page 23

    1-10 introducing your computer parallel port use this port to connect a parallel printer with a 25-pin connector to the system. Serial ports attach a serial device with a 9-pin connector to each serial port. Serial devices include a pointing device, serial printer, or modem. Universal serial bus (us...

  • Page 24

    Introducing your computer 1-11 video connector attach the signal cable from your monitor to this connector. This connection supports an nec c or cs series monitor or other video graphics array (vga)- compatible monitor with a 15-pin connector. The video board in your system depends on your system co...

  • Page 25: Caution

    1-12 introducing your computer power supply features the system power supply has the following features. Power supply fan keep this area clear for proper ventilation. The power supply fan cools system components and prevents them from overheating. Voltage selector switch sets the voltage for your sy...

  • Page 26: Caution

    Introducing your computer 1-13 ! Caution to prevent damage to your zip drive and data, do not turn off the system or remove a zip disk while the data lamp is lit. Zip drive features (on zip models only).

  • Page 27

    1-14 introducing your computer speakers your system’s integrated audio components include support for optional high-quality stereo speakers. If you ordered speakers, see the documentation that comes with your speakers to set them up and to adjust sound. See “back features” earlier in this chapter to...

  • Page 28: Using Your Computer

    Using your computer 2-1 using your computer this chapter provides the information you need to start using your computer. Information includes: system operation productivity video display properties system care moving or shipping your system online documentation. Note check the additional documentati...

  • Page 29

    2-2 using your computer using system features such as the cd-rom reader/dvd drive using power management and security features. Starting up press the power button to start up your system. The power lamp lights green to indicate that the system is on. Several configuration messages appear on the scre...

  • Page 30: Caution

    Using your computer 2-3 shutting down follow these steps to shut down (power off) your computer. 1. Save your work. See the documentation that comes with your application. 2. Exit the application program. 3. Close any open applications. If you have programs in the taskbar, click on them and close th...

  • Page 31

    2-4 using your computer note if you are unable to exit using the windows start button, you can use the power button on the front of the system to power off. Press and hold in the power button for about ten seconds to shut down the system manually. Setting the date and time use the following steps to...

  • Page 32: Caution

    Using your computer 2-5 note if your diskette did not come formatted, you must format it before storing information on it. See your operating system documentation for information about formatting a diskette. ! Caution do not format your hard drive. Formatting the hard drive erases all preinstalled a...

  • Page 33

    2-6 using your computer handling compact discs to protect your cds from damage, use the following guidelines when you handle them. Always pick up the disc by its edges. Do not touch the surfaces of the disc. Handle it by the edges and, if necessary, by putting your finger through the hole. Handling ...

  • Page 34: Caution

    Using your computer 2-7 cleaning a cd ! Caution do not use benzene, paint thinner, record cleaner, static repellent, or any other chemical on the disc. Chemicals and cleaners can damage the disc. Loading a cd to insert a cd into the cd-rom reader/dvd drive, follow these steps: 1. Press the open/clos...

  • Page 35

    2-8 using your computer removing a cd to remove a cd, simply press the open/close button and remove the cd when the tray slides out. Press the open/close button again to close the tray. Using your system’s audio functions multimedia systems come with all the audio functions and components you need t...

  • Page 36

    Using your computer 2-9 6. Select “exit saving changes.” press enter . 7. At the prompt, to confirm exiting setup, press enter . Exit the setup utility. Note when you want to resume work after your computer has entered power-saving mode, just move your mouse or press a key, and your computer is acti...

  • Page 37

    2-10 using your computer 4. Select “set supervisor password” or “set user password” with the arrow keys and press enter . Note enabling the supervisor password feature requires that a password be entered before entering the setup utility. Setup displays a dialog box with the following prompts: enter...

  • Page 38

    Using your computer 2-11 note for security, characters you enter do not appear on your screen. Enter your password carefully. If you enter the password incorrectly, your system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot ...

  • Page 39

    2-12 using your computer backing up your work back up your work on a regular basis! Backup procedures are important for the efficient and effective use of your computer. Protect your program and data files with regular backup procedures. Make backup copies of your program and data files that are on ...

  • Page 40

    Using your computer 2-13 2. Be sure you have paper in your printer. See your printer documentation to load paper. 3. Check that the printer is “online” or “selected.” see your printer documentation for information about choosing the online mode. 4. Select “print” from the file menu of your windows a...

  • Page 41

    2-14 using your computer note the appearance of your desktop may vary slightly from the one shown. Display properties window note both the screen resolution and the color palette were set at the factory for optimum performance. Before you change these settings, be sure that your monitor and video ad...

  • Page 42

    Using your computer 2-15 3. Use the slide bar in the display area section of the screen to select the screen resolution. 4. Select the number of colors you want to display from the color palette section of the screen. Note if you are using windows nt, you can click on list all modes. You get a list ...

  • Page 43

    2-16 using your computer avoid repeated power-on cycles. These subject the system components to temperature variations and stress. Disconnect your system from telephone and power lines when an electrical storm threatens. If you have a fax/modem, lightning can travel in on the phone line and damage b...

  • Page 44: Warning

    Using your computer 2-17 ! Warning for safety, turn off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the computer with a soft clean cloth. You can remove stubborn stains with a cloth slightly dampened with a mild detergent. Never use a strong c...

  • Page 45

    2-18 using your computer 2. Remove any diskette from the diskette drive. If you have a cd in the cd-rom reader/dvd drive, remove the cd. If you have a zip disk in a zip drive, remove the disk. 3. Turn off the system unit and any external options connected to it. 4. Unplug the system unit power cable...

  • Page 46

    Using your computer 2-19 quick reference to information about your computer what you want to find where to find it basic information about my computer “introducing your computer,” chapter 1 setting a password “setting a password” in this chapter loading a cd “loading a cd” in this chapter adding opt...

  • Page 47: Understanding System

    Understanding system features 3-1 understanding system features your direction sp b-series computer is a 350- or 400-mhz intel ® pentium ® ii-based system with mmx technology and 512 kb of burst pipelined synchronous cache memory. Standard features all models come with the following features: 3.5-in...

  • Page 48

    3-2 understanding system features software installed on the hard disk includes: microsoft ® windows nt ® or windows ® 95 or windows 98 ms office 97 small business edition internet explorer appropriate drivers for your hardware mcafee ® virusscan ® , mcafee webscan™ adobe ® acrobat ® reader. System c...

  • Page 49

    Understanding system features 3-3 ports your computer’s system board includes the following connectors on the rear panel: ps/2-style keyboard and mouse ports two universal serial bus (usb) ports two serial ports (9-pin “d” style) one parallel port audio — microphone in, line in, line out, midi/game ...

  • Page 50

    3-4 understanding system features facilitates adopting new technology while maintaining corporate standards gives network administrators company-wide control of bios revisions. Information on how to use the flash utility is provided in chapter 4, system bios and utilities. Plug and play the bios is ...

  • Page 51

    Understanding system features 3-5 video support your system comes with an accelerated graphics port video board installed. For more information about your video board see its documentation. Audio your system’s integrated audio chips, the crystal semiconductor cs4611 3d with cs4236b wavetable, and op...

  • Page 52

    3-6 understanding system features multimode bidirectional parallel port with standard mode compatibility enhanced parallel port (epp) mode with driver support high-speed extended capabilities port (ecp) mode diskette drive controller keyboard and mouse controller. Usb ports the two universal serial ...

  • Page 53

    Understanding system features 3-7 in setup, you can adjust how long a period of inactivity will elapse before the energy-saving standby mode takes effect. This is a convenient way to save power when you need to be away from your computer for a short period of time. Press a key or move the mouse and ...

  • Page 54

    3-8 understanding system features keyboard windows 95 104-key enhanced nec keyboard optional microsoft natural keyboard video diamond viper ® v330 agp voodoo2 gaming board audio altec lansing acs-90 speakers altec lansing acs-45 speakers with subwoofer altec lansing acs-410 dolby ® surround sound st...

  • Page 55: System Bios and

    System bios and utilities 4-1 system bios and utilities your nec direction sp b-series computer system is made up of many different components that work together to keep the system operating normally. This chapter provides information on the neccsd utilities available for your system: setup utility ...

  • Page 56

    4-2 system bios and utilities the setup utility the setup utility program allows you to enter system configuration information in the bios and control special features of the system. Note we recommend that you print out or write down your current setup parameters and store the information in a safe ...

  • Page 57

    System bios and utilities 4-3 customize your system with security features such as passwords set system parameters in the event that you need to replace the cmos battery. How to start setup to start the setup utility, follow these steps: 1. Turn on or reboot the system. 2. Press f2 after post begins...

  • Page 58

    4-4 system bios and utilities use the esc key to return to a previous menu or to “escape” from the setup program without changing any settings. When exiting and the menu asks if you want to discard configuration changes and exit now, be sure the menu’s “yes” field is highlighted. If you make a mista...

  • Page 59

    System bios and utilities 4-5 main menu various menu options are available; others cannot be changed. Brief explanations of each menu entry follow. Bios version this field displays your system’s bios version number. Processor type this field displays your computer’s processor type. Processor speed t...

  • Page 60

    4-6 system bios and utilities system memory and memory banks 0 - 2 this field displays the total amount of memory installed on your system board and in which banks the memory is installed. Language this field displays the current default language used by the bios. English (us) — (default) italiano f...

  • Page 61

    System bios and utilities 4-7 advanced menu this menu features the following information fields or options: advanced menu plug & play o/s this option lets you specify whether a plug and play-compatible operating system is being used in your system. Choose “yes” or “no” (default). Reset configuration...

  • Page 62: Caution

    4-8 system bios and utilities numlock this option controls whether the numlock key on the keyboard is on or off at boot-up. The choices are “auto” (default), “on,” or “off.” peripheral configuration submenu this submenu can be used to configure your system’s ports or peripheral devices. To enter the...

  • Page 63: Caution

    System bios and utilities 4-9 parallel port this option configures the system’s parallel port. Choose “auto,” “enabled,” (default) or “disabled.” the “enabled” setting assigns bidirectional, 378h, irq7. Note if you select the enabled option, you’ll see additional options that allow you to specify th...

  • Page 64

    4-10 system bios and utilities audio this option configures the onboard audio subsystem. Select “enabled” (default) or “disabled.” legacy usb support this option configures support for legacy usb devices. Select “enabled” or “disabled” (default). To return to the advanced menu, press esc . Ide confi...

  • Page 65

    System bios and utilities 4-11 hard disk pre-delay this option sets the time delay to allow the hard disk to spin up. The choices in seconds are “3,” “6,” “9,” “12,” “15,” “21,” and “30.” these entries let you check or change the following hard disk drive parameters. They are not available if “auto”...

  • Page 66: Caution

    4-12 system bios and utilities lba mode control this option specifies the ide translation mode. Lba causes logical block addressing to be used in place of cylinders/heads/sectors. You can enable or disable (default) this option. This option cannot be changed when “auto” is selected. ! Caution do not...

  • Page 67

    System bios and utilities 4-13 ultra dma this option sets the ultra dma mode for the hard drive. This option cannot be changed when “auto” is selected. The options include: mode 0 mode 1 mode 2 disabled (default). To return to the advanced menu, press esc . Floppy options submenu this submenu can be...

  • Page 68

    4-14 system bios and utilities floppy write protect this option enables or disables write protection for the diskette drive(s). Choose the desired setting to enable or disable (default) this option. To return to the advanced menu, press esc . Dmi event logging submenu this submenu can be used to vie...

  • Page 69

    System bios and utilities 4-15 video configuration submenu this submenu can be used to configure specific video features. To enter the submenu, highlight the field, then press the enter key on your keyboard. The following option appears: palette snooping this option controls the ability of a primary...

  • Page 70: Caution

    4-16 system bios and utilities irq reservation this option lets you reserve specific irqs (interrupt requests) for use by legacy isa devices. To do so, highlight this field, then press enter . Use the arrow (cursor) keys to highlight the specified irq, then press enter . Select “available” (default)...

  • Page 71

    System bios and utilities 4-17 security menu security menu the security menu can be used to set a user password and/or an administrator password. A user password controls access to the system and setup utility program at boot up. If the user password feature has been enabled, you’ll need to enter yo...

  • Page 72: Caution

    4-18 system bios and utilities ! Caution when an administrator password is enabled, access to many features in the setup utility program is restricted. How to set a password use the following steps to select the password feature you want to set. 1. Highlight the “set user password” or “set administr...

  • Page 73: Caution

    System bios and utilities 4-19 ! Caution if the user password is clear field (or administrator password is clear) appears in the security menu, the corresponding password feature is disabled. (your system is not password protected.) how to disable password protection 1. From the security menu, highl...

  • Page 74

    4-20 system bios and utilities unattended start by enabling this feature and the user password feature, the system boots up and runs, but the keyboard and mouse are locked and your keyboard leds flash on and off. To use the keyboard and mouse, you need to enter the user password first. (a password i...

  • Page 75

    System bios and utilities 4-21 power management this feature lets you enable or disable bios power management. Inactivity timer the inactivity timer lets you set the length of time that the system needs to be inactive before entering its low- power or standby mode. The low-power mode powers down var...

  • Page 76: Caution

    4-22 system bios and utilities boot menu the boot menu can be used to adjust the system’s boot features. The following information describes boot menu options. ! Caution setting some items in any menu to incorrect values can cause your system to malfunction. Boot menu quickboot mode this option conf...

  • Page 77

    System bios and utilities 4-23 scan user flash area this option configures the bios to scan the flash memory for user binary files that are executed at boot time. The choices are “enabled” and “disabled” (default). After power failure this option specifies whether or not to restore power to the syst...

  • Page 78

    4-24 system bios and utilities hard drive submenu this submenu lists the system’s available hard drives. Your computer tries to boot to the operating system on the first device listed on the hard drive submenu. If no operating system is found, the system continues trying the drives in the order they...

  • Page 79

    System bios and utilities 4-25 exit menu exit saving changes this option exits the setup program and saves your changes to the bios. Exit discarding changes this option exits the setup program without saving your changes to the bios. Load setup defaults this option loads the setup program’s default ...

  • Page 80

    4-26 system bios and utilities save custom defaults this option saves your changes to custom default settings. Discard changes this option loads previous values from cmos ram for all bios settings. Note if your system’s cmos fails, the bios loads custom default settings (if you saved them) or factor...

  • Page 81

    System bios and utilities 4-27 4. When the flash upgrade menu appears, choose “update flash memory area from a file.” 5. When the menu asks you to enter a path/filename, use the arrow keys to select the .Bio file, and press enter . 6. The utility asks for a confirmation that you want to load the new...

  • Page 82

    4-28 system bios and utilities additional vga drivers are available for a variety of software applications through the neccsd bbs (see “neccsd bulletin board service” in chapter 7). Note a multifrequency monitor, such as an nec multisync ® monitor, is required to access the extended graphics mode..

  • Page 83: Installing Options

    Installing options 5-1 installing options your direction sp b-series system supports a variety of industry-standard and nec expansion options. You can customize your computer with: monitors − your system supports the connection of a vga-compatible monitor such as the multisync xe and xp series and n...

  • Page 84: Warning

    5-2 installing options video memory upgrade — see the documentation for your video board data storage devices external options. Installation of all options (except external options) requires access cover removal. Procedures for removing the cover are explained in this chapter. Safety precautions bef...

  • Page 85

    Installing options 5-3 if possible, use anti-static devices, such as wrist straps and floor mats. Always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circu...

  • Page 86: Caution

    5-4 installing options removing the access cover the following procedure describes how to remove the system access cover. 1. Turn off the computer. 2. Disconnect the keyboard, mouse, monitor, and any other external options (such as a printer) from the rear of the computer. Label all cables to make r...

  • Page 87

    Installing options 5-5 loosening the screw and pressing the tabs 4. Slide the cover toward the rear until it stops. (if it is very tight, you can also carefully insert a screwdriver into the slot adjacent to the fans at the back side of the cover, and very gently rock the cover loose, taking care no...

  • Page 88

    5-6 installing options replacing the access cover 1. Gently set the access cover inside the edge of the case, taking care not to bend the metal tabs as follows. Align the tabs on the access cover with their corresponding slots on the system. Insert the tabs on the edge of the access cover into their...

  • Page 89

    Installing options 5-7 note the cover fits tightly. If it does not slide all the way to the front panel, place one hand on the front of the unit while you slide the cover forward from the rear. 4. Reconnect all external peripherals. Expansion boards your computer’s system board features several expa...

  • Page 90

    5-8 installing options the option board slot configuration accommodates the following devices: note the furthest-right slot (as seen from the front) on the desktop model or highest slot on the minitower is not used. Slot 1 — not used. Slot 2 — accommodates a video board. Slot 3 — accommodates an opt...

  • Page 91

    Installing options 5-9 locating expansion slots installing an expansion board although plug and play boards are detected by the system, and potential conflicts are resolved automatically, boards which are not plug and play may require you to change settings. Before installing the new board, check it...

  • Page 92: Caution

    5-10 installing options 3. Remove the screw securing an expansion slot cover and remove the cover. Removing the slot cover save the screw for installing the expansion board. Be sure to save the slot cover for future use. ! Caution a slot cover can damage the system board or any option board if it fa...

  • Page 93

    Installing options 5-11 4. Hold the board by its edges and insert it into the expansion slot. 5. Press the board firmly into the expansion slot connector. Gently rock the board from side-to-side to seat it into the connector. Installing the board 6. Insert the screw removed in step 3 to secure the e...

  • Page 94

    5-12 installing options removing an expansion board follow these steps to remove a board. 1. Remove the access cover (see “removing the access cover). 2. Label and remove any cables connected to the board. 3. Remove the screw that secures the board to the support bracket. 4. Pull the board out of th...

  • Page 95

    Installing options 5-13 memory upgrade your system comes with 32 mb to 384 mb of main system memory factory-installed in up to three 168-pin sockets on the system board. The sockets support dual in-line memory modules (dimms). You can install memory in one, two, or three sockets. The size and speed ...

  • Page 96

    5-14 installing options determine the dimm configuration needed to increase memory identify dimm sockets. Note if any cables block access to the dimm sockets, label and disconnect them. If any boards block access to the sockets, remove them. 1. Locate the three dimm sockets: j7j1–bank 0, j6j2–bank 1...

  • Page 97

    Installing options 5-15 sample memory configurations bank 0 bank 1 bank 2 total ram 1 mx64 (8) empty (0) empty (0) 8 mb (minimum) empty (0) 4 mx64 (32) 8 mx64 (64) 96 mb 16 mx64 (128) empty (0) 2 mx64 (16) 144 mb 2 mx72 (16) 2 mx72 (16) 4 mx72 (16) 64 mb (ecc) 2 mx64 (16) empty (0) 2 mx64 (16) 32 mb...

  • Page 98: Caution

    5-16 installing options removing a dimm use the following procedure to remove a dimm. ! Caution reduce static discharge by touching the system’s metal chassis. 1. Remove the access cover (see “removing the access cover”). 2. Locate the dimm sockets. 3. To remove a dimm from its socket, press the pla...

  • Page 99: Caution

    Installing options 5-17 installing a dimm use the following procedure to install a dimm. 1. Remove the access cover (see “removing the access cover”). 2. Locate the dimm sockets. 3. Remove any currently-installed dimms that are not needed. See the previous section, “removing a dimm.” ! Caution befor...

  • Page 100

    5-18 installing options 5. Insert the dimm into the socket. Close the plastic clips at both ends of the socket. Installing a dimm 6. Replace any cables or boards that may have been removed. 7. Replace the access cover (see “replacing the access cover”). Your system automatically detects the memory a...

  • Page 101: Caution

    Installing options 5-19 data storage devices the system board in your computer supports the following storage devices: the standard 1.44-mb diskette drive and an optional tape backup unit up to four ide drives. ! Caution reduce static discharge by touching the system's metal chassis. Locating device...

  • Page 102

    5-20 installing options locating device slots preparing the device before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following: ide device check the jumper settings on the device before installing it. See the d...

  • Page 103

    Installing options 5-21 the standard ide hard disk is set as the master device on the primary ide connector. The standard cd-rom reader/dvd drive is the master device on the secondary ide connector. Scsi device — the last scsi device connected to the system (internally or externally) must have a ter...

  • Page 104

    5-22 installing options diskette drive signal cable a two-connector diskette drive signal cable comes attached to the system board and to the standard 1.44-mb diskette drive. If your system comes standard with an iomega ditto tape backup unit, the signal cable has three connectors. Installation of a...

  • Page 105

    Installing options 5-23 ide signal cables each system comes with a three-connector ide interface cable attached to the primary ide connector, and another ide cable joining the cd-rom reader/dvd drive to the secondary ide connector. Each ide connector on the system board supports two devices. The add...

  • Page 106

    5-24 installing options system power cables power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations. Power cable connectors are keyed to fit o...

  • Page 107

    Installing options 5-25 cabling an ide device the following procedure explains ide device cabling. 1. Connect the signal cable connector to the matching pins on the device. Take care to prevent bending drive connector pins. Align the cable connector to the matching pins on the drive. 2. Locate an av...

  • Page 108

    5-26 installing options 4. If you are installing an ide cd-rom reader, also connect the audio cable (see the instructions that came with the reader). Cabling an accessible 5 1/4-inch device 1. Connect the diskette drive signal cable connector to the appropriate connector on the device as shown in th...

  • Page 109

    Installing options 5-27 installing storage devices the following subsections describe how to install 3 1/2-inch and 5 1/4-inch devices. Note the left side cover (as seen from the rear) on either system only needs to be removed when replacing the cd-rom reader/dvd drive. The installation procedures i...

  • Page 110

    5-28 installing options removing the front panel 1. Locate the two plastic tabs at the front of the chassis. They are indicated by two arrows engraved on the chassis. 2. Press down on the two tabs and press in a third tab at the end of the panel to release the panel. Releasing the front panel 3. Pul...

  • Page 111

    Installing options 5-29 installing a 3 1/2-inch device use the following procedure to install a 3 1/2-inch device. 1. Follow the preinstallation instructions that came with the device, such as setting jumpers and switches. 2. Remove the access cover (see “removing the access cover”). 3. Remove and l...

  • Page 112

    5-30 installing options 5. Choose the slot for the device being installed. If you are installing the device in the second 3 1/2-inch internal device slot, remove the two screws securing the 3 1/2-inch hard disk bracket to the front of the system unit. Removing the bracket screws slide the 3 1/2-inch...

  • Page 113

    Installing options 5-31 aligning the holes and tabs lay the hard disk into the bracket and secure with the screw. Securing the disk slide the bracket into the molded plastic and secure to the front panel with the two screws..

  • Page 114

    5-32 installing options if you are installing the device in the 3 1/2-inch internal device slot, simply insert the drive into the opening until it is secured by the clips. Secure the drive with the two screws through the front panel. Inserting the device if you are installing the device in an access...

  • Page 115

    Installing options 5-33 6. Remove the plastic blank panel from the selected slot by pressing the panel tab and swinging the blank panel out. Removing the blank panel 7. Remove the metal slot cover by carefully pressing it until it breaks away from the chassis. Be careful of sharp edges! 8. Slide the...

  • Page 116

    5-34 installing options installing the 5 1/4-inch device install an accessible device into the device slot as follows. 1. Follow the preinstallation instructions that came with the device, such as setting jumpers and switches. Note if your 5 1/4-inch device comes with drive rails, do not attach them...

  • Page 117

    Installing options 5-35 8. Connect the device cables (see “cabling storage devices”). 9. Align the holes in the device with the holes in the chassis. 10. Secure the device with the screws that came with the device. Installing the device note if you removed the side cover on your minitower or the acc...

  • Page 118

    5-36 installing options 13. Replace the access cover (see “replacing the access cover”). Accessing the cd-rom reader/dvd drive if you need to access the cd-rom reader/dvd drive, you need to remove the side cover on the minitower or the accessible device cage on the desktop. For the minitower, press ...

  • Page 119

    Installing options 5-37 4. After securing your system, reboot it and run the setup program to set the new configuration. External options this subsection includes installation procedures for the following external options: parallel printer serial devices connecting a parallel printer note before con...

  • Page 120

    5-38 installing options 4. Connect the other end of the cable to the printer. 5. Turn on the printer and the computer. Locating the parallel port connecting a serial device note before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructi...

  • Page 121

    Installing options 5-39 5. Turn on the serial device and the computer. Locating the serial ports.

  • Page 122: Setting System

    Setting system board jumpers 6-1 setting system board jumpers the system board provides a configuration jumper setting for overriding current bios settings or recovering the bios. When you override the bios settings, setup’s maintenance menu appears allowing you to set the processor speed and disabl...

  • Page 123

    6-2 setting system board jumpers the following table summarizes the system board jumper settings. System board jumper settings function jumper j8a1 configuration normal mode 1-2 factory setting. Sets the system for normal operation. The bios uses current configuration information and passwords for b...

  • Page 124: Warning

    Setting system board jumpers 6-3 ! Warning turn off the system before you change any jumper settings. 2. Remove the access cover (see “removing the access cover” in chapter 5). 3. Locate the configuration jumper (j8a1) on the system board (see “locating the jumper” in the previous subsection). 4. If...

  • Page 125: Warning

    6-4 setting system board jumpers 11. If you removed any expansion boards, replace them (see “installing an expansion board” in chapter 5). 12. Replace the access cover. Reconnect the system power cables and peripheral devices. 13. Power on the system. 14. Run setup (see chapter 4, system bios and ut...

  • Page 126

    Setting system board jumpers 6-5 6. Replace the access cover (see “replacing the access cover” in chapter 5). 7. Connect system power cables and monitor. 8. Power on the system. The system attempts to recover the bios. A recovery diskette is needed. 9. Power off, unplug the system and monitor, and r...

  • Page 127: 24-Hour Information

    24-hour information services 7-1 24-hour information services neccsd has made it easy for you to get information and help when you need it. We offer the following 24-hour information services: neccsd web and ftp sites neccsd faxflash sm service neccsd bulletin board service e-mail to neccsd technica...

  • Page 128

    7-2 24-hour information services neccsd web site if you have a modem, you can access the neccsd web site. You can do this through a commercial online service or through your internet account.The neccsd web site contains general information about neccsd and its products, an online store, press releas...

  • Page 129

    24-hour information services 7-3 neccsd ftp site you can use the internet to access the neccsd ftp (file transfer protocol) site to download various files (video drivers, printer drivers, bios updates, and setup disk files). The files are essentially the same files as on the neccsd web site and the ...

  • Page 130

    7-4 24-hour information services catalog 3, neccsd computer product specifications, warranty policy, ultracare sm guidelines, and sales information catalog 5, nec proserva™ and express server product information catalog 6, nec ready consumer desktop systems catalog 7, nec powermate ® commercial desk...

  • Page 131

    24-hour information services 7-5 4. When prompted, enter your fax number and name. The information you requested is automatically sent to your fax machine. Please wait for the order to arrive at your fax machine before calling to order more documents. If faxflash attempts to send the second order be...

  • Page 132

    7-6 24-hour information services stop bits: 1 flow control: xon/xoff (select hardware if using 14.4 bps or higher) 5. Following the hyperterminal instructions, enter the bbs phone number (916-379-4499). Your phone system and/or location might require a 9 1 or 1 prefix. Note the first time that you u...

  • Page 133: Caution

    24-hour information services 7-7 ! Caution executable files automatically format your diskette when you download files from the bbs. Formatting destroys any data on the diskette. Before you download files from the bbs, check that you do not have information on the diskette that you need. After you c...

  • Page 134

    7-8 24-hour information services printer notebook. You should provide as much specific information about your questions as possible. Also, if you are sending a fax, please include your voice telephone number and your fax number with the question. You will receive a response to your questions within ...

  • Page 135: If You Have A Problem

    If you have a problem 8-1 if you have a problem your nec direction sp b-series system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions ...

  • Page 136

    8-2 if you have a problem problem checklist if you have a problem, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Are the computer and its peripherals connected...

  • Page 137

    If you have a problem 8-3 does your system fail to recognize the cd-rom reader/dvd drive? Your drive designation may be incorrect. Solutions to common problems see the following sections to match your problem area and view the possible causes and solutions. When trying to solve problems, you should ...

  • Page 138

    8-4 if you have a problem system does not maintain date, time, system configuration information replace the battery (see “battery replacement” in this chapter). System does not boot from hard disk the system tries to start from the diskette drive before it starts from the hard drive. Remove the disk...

  • Page 139

    If you have a problem 8-5 diskette drive problems check the following problems to see the possible cause and solution. Diskette won’t load check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette ...

  • Page 140

    8-6 if you have a problem monitor problems check the following problems to see the possible cause and solution. Monitor screen is dark check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contra...

  • Page 141

    If you have a problem 8-7 keyboard/mouse problems check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard check that the keyboard or mouse cable connection is snug. If this does not help, turn off the system, ...

  • Page 142

    8-8 if you have a problem speaker problems check the following problems to see the possible cause and solution. No sound from the speakers check that the speaker power is on. Check the connection between the line out jack on the system and the speaker. Speaker volume is too low adjust the volume con...

  • Page 143

    If you have a problem 8-9 getting help from your company if you are in a company, the best source of help may be internal. Your company may have designated central support personnel to whom you can go when you have problems. Getting help from your neccsd dealer the neccsd dealer from whom you purcha...

  • Page 144: Caution

    8-10 if you have a problem neccsd warranty/non-warranty repair service the neccsd repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, w...

  • Page 145: Warning

    If you have a problem 8-11 ! Warning the battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous comb...

  • Page 146

    8-12 if you have a problem locating the battery 4. Carefully pull the battery upward until there is sufficient space to slide the battery out of the socket. You can lift the battery with a plastic screwdriver or orange wood stick; however, be careful to avoid scratching the system board. 5. Remove t...

  • Page 147: Setting Up A Healthy

    Setting up a healthy work environment a-1 setting up a healthy work environment ! Warning prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if y...

  • Page 148

    A-2 setting up a healthy work environment although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keybo...

  • Page 149

    Setting up a healthy work environment a-3 arrange your equipment arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the ta...

  • Page 150

    A-4 setting up a healthy work environment adjust your chair your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire...

  • Page 151

    Setting up a healthy work environment a-5 your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is...

  • Page 152

    A-6 setting up a healthy work environment adjust your input devices follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and ne...

  • Page 153

    Setting up a healthy work environment a-7 type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach ke...

  • Page 154

    A-8 setting up a healthy work environment adjust your monitor correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your...

  • Page 155

    Setting up a healthy work environment a-9 rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect o...

  • Page 156

    A-10 setting up a healthy work environment vary your workday if you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that ...

  • Page 157

    Setting up a healthy work environment a-11 use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. Preexisting conditions and psychosocial factors preexisting conditions that may cause o...

  • Page 158

    A-12 setting up a healthy work environment checking your comfort: how do you measure up? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking your chair do you sit in an upright position with the backrest supporting your lower back? When sitting,...

  • Page 159

    Setting up a healthy work environment a-13 checking you is your work area set up to promote a natural and relaxing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day...

  • Page 160: System

    System specifications b-1 system specifications standard features the nec direction sp b-series computer uses a high-performance atx system board outfitted with a pentium ii processor. System specifications are listed by component. Processor 350-mhz or 400-mhz, depending on the system you purchased ...

  • Page 161

    B-2 system specifications second level cache the second level cache (l2) consists of 512kb of burst pipelined synchronous static ram (bsram). Also called external cache memory, it is part of the sec cartridge and cannot be expanded. Memory with three dual in-line memory module (dimm) sockets, memory...

  • Page 162

    System specifications b-3 acceptable dimm options dimm size non-ecc configuration ecc configuration 8 mb 1 mbit x 64 1 mbit x 72 16 mb 2 mbit x 64 2 mbit x 72 32 mb 4 mbit x 64 4 mbit x 72 64 mb 8 mbit x 64 8 mbit x 72 128 mb 16 mbit x 64 16 mbit x 72 note: do not mix non-ecc and ecc dimms use of 8-...

  • Page 163

    B-4 system specifications sample memory configurations bank 0 bank 1 bank 2 total ram 1 mx64 (8) empty (0) empty (0) 8 mb (minimum) empty (0) 4 mx64 (32) 8 mx64 (64) 96 mb 16 mx64 (128) empty (0) 2 mx64 (16) 144 mb 2 mx72 (16) 2 mx72 (16) 4 mx72 (16) 64 mb (ecc) 2 mx64 (16) empty (0) 2 mx64 (16) 32 ...

  • Page 164

    System specifications b-5 chipset the intel 440bx chipset was designed for the pentium ii processor. It consists of the intel 82443bx pci/agp controller (pac) and the intel 82371eb pci/isa ide xccelerator (piix4e) bridge chip. Intel 82443bx pci/agp controller (pac) the pac provides bus-control signa...

  • Page 165

    B-6 system specifications pci bus interface asynchronous coupling to the host-bus frequency supports six pci bus masters in addition to the host and pci-to-isa i/o bridge data streaming support from pci-to-dram pci parity generation support supports concurrent host, pci, and agp transactions to main...

  • Page 166

    System specifications b-7 usb controller supports two usb ports supports legacy keyboard and mouse supports uhci design guide, revision 1.1 interface integrated dual-channel enhanced ide interface supports up to four ide devices supports pio mode 4 transfers at up to 16 mb/second supports ultra dma/...

  • Page 167

    B-8 system specifications 16-bit counters/timers based on 82c54. Accelerated graphics port (agp) the agp is a high-performance interface for intensive graphics programs, such as 3d applications. Independent of the pci bus, the agp is intended for exclusive use with graphical display devices. The agp...

  • Page 168

    System specifications b-9 note use shielded cable that meets the fcc class b requirements to connect any usb device. Ide support two independent bus mastering pci ide interfaces support pio modes 3 and 4, ata-33 (ultra dma/33)and atapi devices. The bios supports logical block addressing (lba) and ex...

  • Page 169

    B-10 system specifications parallel port external 25-pin d-sub parallel port connector multimode standard (compatible) enhanced parallel port (epp) high-speed extended capabilities port (ecp) modes diskette drive controller supports 360-kb, 720-kb, 1.2-mb, 1.25-/1.44-mb and 2.88-mb settings. Keyboar...

  • Page 170

    System specifications b-11 interrupt requests (irqs) interrupt assignments irq normal assignment nmi i/o channel check 0 reserved, interval timer 1 reserved, keyboard controller 2 reserved, cascade interrupt from slave pic 3 com2* 4 com1* 5 lpt2 (plug and play option)/audio/user available 6 diskette...

  • Page 171

    B-12 system specifications audio support your system is equipped with the crystal audio subsystem. The wavetable synthesizer is available as an upgrade. With the wavetable synthesizer upgrade installed, the onboard sound must be disabled. Details follow. Crystal audio subsystem cs4236b audio codec c...

  • Page 172

    System specifications b-13 expansion slots three pci expansion slots one isa expansion slot one pci/isa shared expansion slot one agp video slot supports plug and play compatible devices bios stored in 2mbit flash memory supports dmi (desktop management interface)/advanced power management incorpora...

  • Page 173

    B-14 system specifications this equipment has a 3-wire, grounded power cord. To prevent electrical hazards, do not remove or defeat the ground prong on the power cord if it gets damaged. Contact your dealer or authorized service provider for a replacement. In the u.S.A. And canada, the power cord mu...

  • Page 174

    System specifications b-15 dc voltage dc voltage—acceptable tolerance +3.3v ±4 % +5v ± 5% –5v ± 5% +12v ± 5% –12v ± 5% environmental specifications ambient temperature operating: 5 ° to 35 ° c (41 ° to 95 ° f) non-operating: –40 ° to 70 ° c (–4 ° to 158 ° f) humidity operating: 85% relative humidity...

  • Page 175: System Board,

    System board, connectors, and error messages c-1 system board, connectors, and error messages this chapter contains illustrations of the direction sp b-series system board, a list of connectors, and list of error messages. System board your system is equipped with a pentium ii processor that runs at...

  • Page 176

    C-2 system board, connectors, and error messages if you do not have a grounding strap, you can ground yourself and dissipate any electrostatic buildup by doing the following: 1. Connect the computer’s power cord between the computer and a three-pronged, grounded electrical outlet. 2. Be sure power t...

  • Page 177

    System board, connectors, and error messages c-3 rear panel connectors the following table lists the external connectors on the rear panel. System board external connectors name function ps/2 keyboard connects to your keyboard ps/2 mouse connects to your mouse usb (universal serial bus) reserved for...

  • Page 178

    C-4 system board, connectors, and error messages internal connectors the following connectors and jumper are located inside your computer. System board internal connectors connector function j4e1 agp video connector j2f2 auxiliary line-in connector j1f1 cd-rom audio connector j2f1 telephony connecto...

  • Page 179

    System board, connectors, and error messages c-5 system board internal connectors connector function j4j1 pentium ii cpu socket (slot 1) j7l1 power supply connector j1c1 wake on lan j1a1 wake on ring the following figures show the system board internal connectors and jumper. System board slots and c...

  • Page 180

    C-6 system board, connectors, and error messages system board connectors and jumper error messages when your computer’s power is switched on, the system automatically goes through initialization, which includes running the power-on self test (post). Fatal errors are those that prevent the system fro...

  • Page 181

    System board, connectors, and error messages c-7 message extended ram failed at offset: nnnn. Cause extended memory not working or not configured properly at offset: nnnn. Message fixed disk 0 or fixed disk 1 failure, or fixed disk controller failure. Cause fixed (hard) disk drive is not working or ...

  • Page 182

    C-8 system board, connectors, and error messages message keyboard error. Cause the keyboard is not working. The keyboard may need to be replaced. Message keyboard error nn. Cause bios discovered a stuck key and displays the scan code nn for the key. Message keyboard locked—unlock key switch. Cause u...

  • Page 183

    System board, connectors, and error messages c-9 message operating system not found. Cause the operating system cannot be found in either drive a or drive c. Solution run the setup program and make sure the fixed disk and drive a are properly identified. Message press to resume, to enter setup. Caus...

  • Page 184

    C-10 system board, connectors, and error messages message system cache error – cache disabled. Cause ram cache failed the bios test. Bios disabled the cache. Message system ram failed at offset: nnnn. Cause system ram failed at offset: nnnn of the 64k block at which the error was detected. Message s...

  • Page 185

    System board, connectors, and error messages c-11 beep codes beeps 80h code description 1-2 98h search for options roms 1-2-2-3 16h bios rom checksum 1-3-1-1 20h test dram refresh 1-3-1-3 22h test keyboard controller 1-3-3-1 28h autosize dram 1-3-3-2 29h initialize post memory manager 1-3-3-3 2ah cl...

  • Page 186: Index

    Index-1 2 24-hour information services, 7-1 a access cover removal, 5-4 access cover replacement, 5-6 advanced power management, 2-8 audio connectors features, 1-10 line in jack, 1-10 line out jack, 1-10 microphone in jack, 1-10 midi/game port, 1-10 audio features, 2-8 b backing up, 2-12 battery, 8-...

  • Page 187

    Index-2 diskette drive busy lamp, 1-4, 2-5 eject button, 1-5 features, 1-4 using, 2-4 diskettes, 2-4 display properties, 2-13 video drivers, 2-13 documentation, xiv–xv online, 2-18 printed, 2-1, 2-18 drivers downloading, 7-2 video, 4-27 e e-mail support, 7-7 emergency eject hole, 1-6 expansion slots...

  • Page 188

    Index-3 information services, 7-1 e-mail support, 7-7 fax support, 7-7 neccsd technical support, 7-8 neccsd bulletin board service, 7-5 neccsd faxflash, 7-3 neccsd ftp site, 7-3 installation options, 5-1 j jumper location, 6-1 jumper settings, 6-2 k keyboard port, 1-9 l line in jack, 1-10 line out j...

  • Page 189

    Index-4 microphone, 8-8 monitor, 8-6 speakers, 8-8 system, 8-3 what to do, 8-2 productivity, 2-11 protecting your system, 2-15 r rear panel audio ports, 1-10 fax/modem ports, 1-11 features, 1-7 keyboard port, 1-9 mouse port, 1-9 parallel port, 1-10 serial ports, 1-10 usb ports, 1-10 video connector,...

  • Page 190

    Index-5 video drivers checking, 2-13 video upgrade, 5-18 voltage selector switch, 1-12 w warranty repair service, 8-10 z zip drive release button/data lamp, 1-12 using, 1-12.

  • Page 191

    (for united states use only) federal communications commission radio frequency interference statement warning: changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: this equipment has been ...

  • Page 192

    Battery replacement a lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, neccsd recommends that you replace the battery. See “battery replacement” in chapter 8 of this guide for battery repla...