1. DL manuals
  2. NEC
  3. Telephone Accessories
  4. XEN IPK DIGITAL TELEPHONE
  5. Features & Specifications Manual

NEC XEN IPK DIGITAL TELEPHONE Features & Specifications Manual

Other manuals for XEN IPK DIGITAL TELEPHONE: Attendant User Manual, Manual, Installation Manual, Programming Manual
Manual is about: Phone System

Summary of XEN IPK DIGITAL TELEPHONE

  • Page 1

    Features & specifications manual nec business solutions ltd document no.: 8201 release 1.0 july 2003 xen ipk.

  • Page 2

    July 2003 nec business solutions ltd ii features & specifications manual a6-3240 00-642- 01 - r elea se 1.0 ju ly 2003 this page intentionally left blank.

  • Page 3: Preface & Disclaimer

    Features and specifications manual iii doc. No. 8201 - release 1.0 july 2003 preface & disclaimer general information the xen ipk system is a feature-rich key system that provides over 200 features including computer telephony integration, least cost routing, automatic call distribution, isdn trunks...

  • Page 4

    July 2003 nec business solutions ltd iv preface & disclaimer doc. No. 8 201 - re lease 1.0 july 2003 nec shall not be liable for any direct, indirect, consequential or incidental damages about the use of this equipment, manual or any related materials. The information in this technical manual is adv...

  • Page 5: Table of Contents

    Features and specifications manual v doc. No. 8201 - release 1.0 july 2003 table of contents chapter 1 regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 section 1 electromagnetic interference (emi) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 section ...

  • Page 6

    July 2003 nec business solutions ltd vi table of contents doc. No. 8 201 - re lease 1.0 july 2003 a-12 attendant camp-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 a-13 attendant positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 a-14 attendant s...

  • Page 7

    Xen ipk features and specifications manual features and specifications manual vii d oc. N o. 8201 - release 1.0 july 20 03 c-20 code restriction password override . . . . . . . . . . . . . . . . . . . 213 c-21 co/pbx, tie line digit restriction . . . . . . . . . . . . . . . . . . . . . 217 c-22 comp...

  • Page 8

    July 2003 nec business solutions ltd viii table of contents doc. No. 8 201 - re lease 1.0 july 2003 g-2 group listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 h-1 handset mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 h-2 handsfree...

  • Page 9

    Xen ipk features and specifications manual features and specifications manual ix d oc. N o. 8201 - release 1.0 july 20 03 p-4 power failure transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457 p-5 preset dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 10

    July 2003 nec business solutions ltd x table of contents doc. No. 8 201 - re lease 1.0 july 2003 s-23 synchronous ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 565 s-24 system data up/down load . . . . . . . . . . . . . . . . . . . . . . . . . 567 t-1 tandem switching of 4-wi...

  • Page 11: Regulatory Information

    Features and specifications manual chapter 1 - 1 doc. No. 8201 - release 1.0 july 2003 regulatory information chapter 1 s ection 1 e lectromagnetic i nterference (emi) warning this is a class a product. In a domestic environment this product may cause radio interference in which case the user may be...

  • Page 12

    July 2003 nec business solutions ltd 2 - chapter 1 regulatory information doc. No. 8 201 - re lease 1.0 july 2003 s ection 5 c ompliance i nformation this equipment has been tested to comply with all relevant aca technical standards. The d term series i telephones are compliant with all relevant aca...

  • Page 13

    Xen ipk features and specifications manual features and specifications manual chapter 1 - 3 d oc. N o. 8201 - release 1.0 july 20 03 s ection 9 b attery d isposal the xen ipk system includes the batteries listed below. When disposing of these batteries, ksus and/or etus, you must comply with applica...

  • Page 14

    July 2003 nec business solutions ltd 4 - chapter 1 regulatory information doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 15: Introduction

    Features and specifications manual chapter 2 – 5 doc. No. 8201 - release 1.0 july 2003 introduction chapter 2 s ection 1 g eneral i nformation d term series i (dtr telephones) and dtu-type multiline telephones can be used with the xen ipk system. S ection 2 m ultiline t erminals u sed w ith t he s y...

  • Page 16

    July 2003 nec business solutions ltd 6 – chapter 2 introduction doc. No. 8 201 - re lease 1.0 july 2003 the single line terminals are offered in two variations (dtr-1-1a and dtr-1hm-1a). Both have dtmf and pulse dialling compatibility, and offer flash and redial key functionality. These single line ...

  • Page 17

    Xen ipk features and specifications manual features and specifications manual chapter 2 – 7 d oc. N o. 8201 - release 1.0 july 20 03 one-touch keys one-touch keys can perform the same function as feature access keys. A multiline terminal has a fixed number of these keys. No system assignment is nece...

  • Page 18

    July 2003 nec business solutions ltd 8 – chapter 2 introduction doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 19: Features

    Features and specifications manual chapter 3 – 9 doc. No. 8201 - release 1.0 july 2003 features chapter 3 s ection 1 g eneral i nformation all features available with the xen ipk system are listed alphabetically by name and described in this document. The following information is provided, when appl...

  • Page 20

    July 2003 nec business solutions ltd 10 – chapter 3 doc. No. 8 201 - re lease 1.0 july 2003 service conditions – provides specific conditions that apply to the operation of this feature. Related features lists – lists any associated features. S ection 2 o perating p rocedures the operating procedure...

  • Page 21: Account Code Entry

    Features and specifications manual a1 – 11 doc. No. 8201 - release 1.0 july 2003 account code entry a-1 feature description the account code entry feature allows assignment of account codes up to 16 digits. Account codes are incorporated in the call records generated by the station message detail re...

  • Page 22

    July 2003 nec business solutions ltd 12 – a1 account code entry doc. No. 8 201 - re lease 1.0 july 2003 1. Press the hookswitch, and receive a new internal dial tone; the outside party is put on hold. 2. Dial account code entry access code ________ (not assigned at default). 3. Enter the account cod...

  • Page 23

    Xen ipk features and specifications manual features and specifications manual a1 – 13 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name a-2 account code - forced/unverified a-3 account code - forced/verified s-15 station message d...

  • Page 24

    July 2003 nec business solutions ltd 14 – a1 account code entry doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 25: Account Code -

    Features and specifications manual a2 – 15 doc. No. 8201 - release 1.0 july 2003 account code - forced/unverified a-2 feature description the forced/unverified account code feature forces the user to dial an access code and an account code before being able to select an outside line, but the account...

  • Page 26

    July 2003 nec business solutions ltd 16 – a2 account code - forced/unverified doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment use memory block 1-8-08 [class of service (station) feature selection 2], page 6 lk3 to allow (led on) or deny (default: led off) forced account co...

  • Page 27

    Xen ipk features and specifications manual features and specifications manual a2 – 17 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name a-1 account code entry a-3 account code - forced/verified s-15 station message detail recordin...

  • Page 28

    July 2003 nec business solutions ltd 18 – a2 account code - forced/unverified doc. No. 8 201 - re lease 1.0 july 2003 ¶ + as smdr print format 1-5-02 ¶ +as smdr telephone print selection 4-56 ¶ +css com port baud rate setting assignment 1-8-35 ¶ +bm start time selection 1-1-05 when the system is at ...

  • Page 29: Account Code -

    Features and specifications manual a3 – 19 doc. No. 8201 - release 1.0 july 2003 account code - forced/verified a-3 feature description the account code - forced/verified feature forces selected station users to dial an access code and a verified account code before making an outgoing call. The outg...

  • Page 30

    July 2003 nec business solutions ltd 20 – a3 account code - forced/verified doc. No. 8 201 - re lease 1.0 july 2003 1. Press the v (sys. Or sta softkey) to designate system or station speed dialling. 2. Press the v (up or down softkey) to view the names/numbers listed in the directory. - or - press ...

  • Page 31

    Xen ipk features and specifications manual features and specifications manual a3 – 21 d oc. N o. 8201 - release 1.0 july 20 03 restrictions existing restrictions and least cost routing (lcr) assignments are applied after forced account codes are entered. Emergency 000 (111 nz) calls cannot be made u...

  • Page 32

    July 2003 nec business solutions ltd 22 – a3 account code - forced/verified doc. No. 8 201 - re lease 1.0 july 2003 a is placed in front of the forced account codes on the smdr reports to distinguish them from other account code entries. Attendant positions can be used to program forced account code...

  • Page 33: Add-On Conference

    Features and specifications manual a4 – 23 doc. No. 8201 - release 1.0 july 2003 add-on conference a-4 feature description the add-on conference feature allows a conference call with a maximum of four parties with various combinations of outside lines and stations. This increases efficiency by allow...

  • Page 34

    July 2003 nec business solutions ltd 24 – a4 add-on conference doc. No. 8 201 - re lease 1.0 july 2003 service conditions restrictions a single line telephone cannot be used to originate a 2-party co conference. A multiline terminal user that is put on hold cannot enter into another conference. Gene...

  • Page 35: All Call Page

    Features and specifications manual a5 – 25 doc. No. 8201 - release 1.0 july 2003 all call page a-5 feature description the all call page feature allows simultaneous paging (internal and external) of all idle multiline terminals in a zone over their built-in speakers and over all external paging spea...

  • Page 36

    July 2003 nec business solutions ltd 26 – a5 all call page doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset, and receive internal dial tone or press the hookswitch if the user is already engaged in a call. 2. Dial access code e i (set as default) for all call page. 3. Page. 1. Lift the ha...

  • Page 37

    Xen ipk features and specifications manual features and specifications manual a5 – 27 d oc. N o. 8201 - release 1.0 july 20 03 simultaneous zone paging (internal zones a, b, and c) can be established at one time; however, all internal zone paging and internal emergency all call page cannot be perfor...

  • Page 38

    July 2003 nec business solutions ltd 28 – a5 all call page doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bp external speaker chime start time selection 1-7-09 ¶ +bp external paging timeout selection 1-7-06 order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 s...

  • Page 39: Alphanumeric Display

    Features and specifications manual a6 – 29 doc. No. 8201 - release 1.0 july 2003 alphanumeric display a-6 feature description each display multiline terminal is equipped with a 24-character by 3-line liquid crystal display (lcd). These displays provide information such as: date/time, elapsed call ti...

  • Page 40

    July 2003 nec business solutions ltd 30 – a6 alphanumeric display doc. No. 8 201 - re lease 1.0 july 2003 fnc lamp off reset fnc led current password ? Originator telephone password (1) new password ? Originator telephone password (2) enter password originator set password (co/pbx restriction) restr...

  • Page 41

    Xen ipk features and specifications manual features and specifications manual a6 – 31 d oc. N o. 8201 - release 1.0 july 20 03 service conditions french, spanish and japanese characters are also available for some displayed test. Rcl : 0 1 , 0 2 , 0 3 , 0 4 originator hold recall 120 destination rin...

  • Page 42

    July 2003 nec business solutions ltd 32 – a6 alphanumeric display doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk name/number assignment 3-00 ¶ +btt...

  • Page 43: Ancillary

    Features and specifications manual a7 – 33 doc. No. 8201 - release 1.0 july 2003 ancillary device connection a-7 feature description the ancillary device connection feature allows installation of selected peripheral (ancillary) devices such as an amplified handset, headset, analogue telephone device...

  • Page 44

    July 2003 nec business solutions ltd 34 – a7 ancillary device connection doc. No. 8 201 - re lease 1.0 july 2003 general the optional devices fit underneath the appropriate terminal. An ap(a)-r( ) or ap(r)-r( ) unit with hookflash enabled follows the same operating procedures as a single line termin...

  • Page 45: Answer Hold

    Features and specifications manual a8 – 35 doc. No. 8201 - release 1.0 july 2003 answer hold a-8 feature description the answer hold feature enables a multiline terminal user to press the flashing answer key to answer an incoming ringing call on a co line key. If the multiline terminal user is alrea...

  • Page 46

    July 2003 nec business solutions ltd 36 – a8 answer hold doc. No. 8 201 - re lease 1.0 july 2003 general co/pbx ringing transfer/camp-on calls may be answered. If multiple incoming calls activate the answer key led, the led continues to flash until all the calls are answered. Guide to feature progra...

  • Page 47: Answer Key

    Features and specifications manual a9 – 37 doc. No. 8201 - release 1.0 july 2003 answer key a-9 feature description multiline terminals are equipped with an answerkey and associated led. The answer key led flashes when the multiline terminal user receives an incoming co/pbx, tie/did transferred, and...

  • Page 48

    July 2003 nec business solutions ltd 38 – a9 answer key doc. No. 8 201 - re lease 1.0 july 2003 general the answer key led functions for incoming co/pbx calls, co/pbx transfer/camp-on calls, and transferred/camped-on tie/did calls. Incoming co/pbx ringing calls to other tenants, with the co/pbx line...

  • Page 49: Assigned Night Answer

    Features and specifications manual a10 – 39 doc. No. 8201 - release 1.0 july 2003 assigned night answer (ana) a-10 feature description the assigned night answer (ana) feature is a direct inward termination programmed to ring directly at a selected station when the system or tenant is in the night mo...

  • Page 50

    July 2003 nec business solutions ltd 40 – a10 assigned night answer (ana) doc. No. 8 201 - re lease 1.0 july 2003 ana calls can be assigned to ring on voice mail ports. A hunt group can be assigned by using the internal master hunt number assignments. When a station, programmed for ana, receives an ...

  • Page 51

    Xen ipk features and specifications manual features and specifications manual a10 – 41 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +btt call forward - busy immediately/delay selection 4-42 ¶ +bm call forward - no answer time selection 1-2-22 when the system is at default this memory block must be pro...

  • Page 52

    July 2003 nec business solutions ltd 42 – a10 assigned night answer (ana) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 53: Attendant Add-On Console

    Features and specifications manual a11 – 43 doc. No. 8201 - release 1.0 july 2003 attendant add-on console a-11 feature description the attendant add-on console functions in conjunction with a multiline terminal programmed as an attendant. This console provides access to a maximum of 48 stations and...

  • Page 54

    July 2003 nec business solutions ltd 44 – a11 attendant add-on console doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset and receive internal dial tone. 2. Press the dss/blf key for the desired station. Hear ringback tone or voice announce the station. 3. Called party answers. 1. Press the...

  • Page 55

    Xen ipk features and specifications manual features and specifications manual a11 – 45 d oc. N o. 8201 - release 1.0 july 20 03 depending on system programming (dss call voice/tone signal selection), the called party rings or receives a voice announcement when an attendant makes a call using the att...

  • Page 56

    July 2003 nec business solutions ltd 46 – a11 attendant add-on console doc. No. 8 201 - re lease 1.0 july 2003 message waiting/station outgoing lockout status indications at the attendant add-on console are: the attendant, with an attendant add-on console, can set a message to a single line telephon...

  • Page 57

    Xen ipk features and specifications manual features and specifications manual a11 – 47 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs telephone type assi...

  • Page 58

    July 2003 nec business solutions ltd 48 – a11 attendant add-on console doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 59: Attendant Camp-On

    Features and specifications manual a12 – 49 doc. No. 8201 - release 1.0 july 2003 attendant camp-on a-12 feature description the attendant camp-on feature, used at an attendant position with an attendant add-on console, allows a call to be transferred to a busy station. Press the transferkey on the ...

  • Page 60

    July 2003 nec business solutions ltd 50 – a12 attendant camp-on doc. No. 8 201 - re lease 1.0 july 2003 1. The user is engaged in a call. 2. Receive a camp-on tone. 3. Hang up or put the call on system call park. 4. Go off-hook, and talk with the co/pbx incoming caller. Service conditions data assig...

  • Page 61

    Xen ipk features and specifications manual features and specifications manual a12 – 51 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts system transfer/ca...

  • Page 62

    July 2003 nec business solutions ltd 52 – a12 attendant camp-on doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 63: Attendant Positions

    Features and specifications manual a13 – 53 doc. No. 8201 - release 1.0 july 2003 attendant positions a-13 feature description any number of stations can be designated an attendant position. These stations have access to distinct attendant-type features; up to four attendants can support attendant a...

  • Page 64

    July 2003 nec business solutions ltd 54 – a13 attendant positions doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to related programming feature number feature name a-18 automated attendant c-1 call alert notification c-7 caller id - outgoing d-14 do not disturb (dnd) n-4 night t...

  • Page 65: Attendant Station

    Features and specifications manual a14 – 55 doc. No. 8201 - release 1.0 july 2003 attendant station outgoing lockout a-14 feature description the attendant station outgoing lockout feature allows an attendant position with an attendant add-on console to set a predetermined code restriction class ass...

  • Page 66

    July 2003 nec business solutions ltd 56 – a14 attendant station outgoing lockout doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment at default, when a station with attendant station outgoing lockout is set, the station is outgoing restricted. This can be changed (system-wide)...

  • Page 67

    Xen ipk features and specifications manual features and specifications manual a14 – 57 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btd attendant add-on c...

  • Page 68

    July 2003 nec business solutions ltd 58 – a14 attendant station outgoing lockout doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 69: Attendant Transfer

    Features and specifications manual a15 – 59 doc. No. 8201 - release 1.0 july 2003 attendant transfer a-15 feature description the attendant transfer feature permits efficient call transfers in the system using an attendant multiline terminal equipped with one to four attendant add-on console(s). Tra...

  • Page 70

    July 2003 nec business solutions ltd 60 – a15 attendant transfer doc. No. 8 201 - re lease 1.0 july 2003 general when a transfer/camp-on is denied, the call remains on hold at the attendant position multiline terminal. The outside line key led flashes green on the station receiving the transfer/camp...

  • Page 71: Authorisation Code

    Features and specifications manual a16 – 61 doc. No. 8201 - release 1.0 july 2003 authorisation code a-16 feature description authorisation code permits a station to dial outside numbers that would otherwise be restricted. When an access code plus authorisation code is dialled, the station code rest...

  • Page 72

    July 2003 nec business solutions ltd 62 – a16 authorisation code doc. No. 8 201 - re lease 1.0 july 2003 5. Press n to enter the information. The next account number is displayed. Repeat steps 4~5 until all desired account codes are entered. 6. Press p to stop entering forced account codes/authorisa...

  • Page 73

    Xen ipk features and specifications manual features and specifications manual a16 – 63 d oc. N o. 8201 - release 1.0 july 20 03 existing restrictions (permitted by the temporary change to code restriction class) and least cost routing (lcr) assignments are applied after forced account codes/authoris...

  • Page 74

    July 2003 nec business solutions ltd 64 – a16 authorisation code doc. No. 8 201 - re lease 1.0 july 2003 ¶ +as printer connected selection 1-5-13 ¶ +as printer line feed control selection 1-5-14 ¶ +as smdr incoming/outgoing print selection 1-5-26 ¶ +as smdr valid call time assignment 1-5-25 ¶ +as sm...

  • Page 75: Automatic Answer With

    Features and specifications manual a17 – 65 doc. No. 8201 - release 1.0 july 2003 automatic answer with delay message a-17 feature description the automatic answer with delay message feature answers incoming co/ pbx calls and plays a specified message to the outside caller while still ringing design...

  • Page 76

    July 2003 nec business solutions ltd 66 – a17 automatic answer with delay message doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Dial ha . 3. Dial the incoming trunk number ( 00 ~ fd ). [ 00 = all co/ pbx lines]. Note: dialling 00 sets or cancels the automated attendant mode for all trunks ...

  • Page 77

    Xen ipk features and specifications manual features and specifications manual a17 – 67 d oc. N o. 8201 - release 1.0 july 20 03 1. Receive an incoming co/pbx call. 2. The automatic answer with delay message answers the call and sends a greeting. 3. The outside party hears ringback tone or moh (syste...

  • Page 78

    July 2003 nec business solutions ltd 68 – a17 automatic answer with delay message doc. No. 8 201 - re lease 1.0 july 2003 general the automatic answer with delay message features uses the automated attendant message to play to the outside caller. Dit/ana assigned to the same trunk has higher priorit...

  • Page 79

    Xen ipk features and specifications manual features and specifications manual a17 – 69 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +au automated attendant delay announcement assignment 1-4-18 ¶ +au automated attendant 1 st to 2 nd delay announcement interval time 1-4-19 ¶ +au automated attendant dela...

  • Page 80

    July 2003 nec business solutions ltd 70 – a17 automatic answer with delay message doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 81: Automated Attendant

    Features and specifications manual a18 – 71 doc. No. 8201 - release 1.0 july 2003 automated attendant a-18 feature description the automated attendant answers incoming co/pbx calls and sends a greeting message for calling parties. When the caller enters a station number or a 1- or 2-digit number fro...

  • Page 82

    July 2003 nec business solutions ltd 72 – a18 automated attendant doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Dial ha . 3. Dial the incoming trunk number ( 00 ~ fd ). [ 00 = all co/ pbx lines.] 4. Dialling 00 sets or cancels the automated attendant mode for all trunks when the trunks are...

  • Page 83

    Xen ipk features and specifications manual features and specifications manual a18 – 73 d oc. N o. 8201 - release 1.0 july 20 03 1. Receive an incoming co/pbx call. 2. The automated attendant answers the call and sends a greeting. 3. A dtmf tone is received. (each tone is assigned to a station number...

  • Page 84

    July 2003 nec business solutions ltd 74 – a18 automated attendant doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment a maximum of two vrs(4)-u( ) etu’s, four channels per card, can be used for automated attendant. Each channel has 240 recording seconds that can be subdivided ...

  • Page 85

    Xen ipk features and specifications manual features and specifications manual a18 – 75 d oc. N o. 8201 - release 1.0 july 20 03 use memory block 1-8-08 [class 0f service (station) feature selection 2] page 2 lk6 to allow (default: led on) or deny (led off) a station to record, verify, or erase an au...

  • Page 86

    July 2003 nec business solutions ltd 76 – a18 automated attendant doc. No. 8 201 - re lease 1.0 july 2003 if an incoming caller is transferred to a busy station, the following options are available to this caller: after recording a new automated attendant message, verify its operation by placing a c...

  • Page 87

    Xen ipk features and specifications manual features and specifications manual a18 – 77 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +bti slt or automated attendant/disa to pbr selection 1-8-01 ¶ +bct trunk incoming answer mode selection 3-05 ¶ +au automated attendant function selection 3-59 ¶ +au auto...

  • Page 88

    July 2003 nec business solutions ltd 78 – a18 automated attendant doc. No. 8 201 - re lease 1.0 july 2003 ¶ +au automated attendant transfer ring pattern 1-1-54 ¶ +au automated attendant no answer disconnect time selection 1-4-03 ¶ +au automated attendant delay announcement hold tone selection 1-4-1...

  • Page 89: Automatic Callback

    Features and specifications manual a19 – 79 doc. No. 8201 - release 1.0 july 2003 automatic callback a-19 feature description after receiving a call waiting tone from a busy station, a user can set an automatic callback. When both stations are idle, the system signals the automatic callback originat...

  • Page 90

    July 2003 nec business solutions ltd 80 – a19 automatic callback doc. No. 8 201 - re lease 1.0 july 2003 general any station can be used for setting an automatic callback. An automatic callback can be set to multiple stations regardless of tenants. If the user that set an automatic callback receives...

  • Page 91: Automatic Call

    Features and specifications manual a20 – 81 doc. No. 8201 - release 1.0 july 2003 automatic call distribution (acd) a-20 feature description the automatic call distribution (acd) feature permits any incoming calls (dit, ana, did, and co ring transfer) to a prearranged acd group of agents. An incomin...

  • Page 92

    July 2003 nec business solutions ltd 82 – a20 automatic call distribution (acd) doc. No. 8 201 - re lease 1.0 july 2003 night service when the acd group is placed in night mode, the system can route all incoming acd calls to one of the following: internal station, night announcement, transfer to the...

  • Page 93

    Xen ipk features and specifications manual features and specifications manual a20 – 83 d oc. N o. 8201 - release 1.0 july 20 03 the following maximum assignments for programming acd groups and agents are: z up to 32 agents can be programmed per system. Z up to four acd groups can be assigned per sys...

  • Page 94

    July 2003 nec business solutions ltd 84 – a20 automatic call distribution (acd) doc. No. 8 201 - re lease 1.0 july 2003 answer/release-headset this feature allows an agent, that is using a headset, to answer or release an acd call. This feature uses the headset on/off key that is assigned on a line ...

  • Page 95

    Xen ipk features and specifications manual features and specifications manual a20 – 85 d oc. N o. 8201 - release 1.0 july 20 03 any agent in an acd group can busy their station out by pressing the logoff key on the multiline terminal. When log off is activated, station users can receive calls direct...

  • Page 96

    July 2003 nec business solutions ltd 86 – a20 automatic call distribution (acd) doc. No. 8 201 - re lease 1.0 july 2003 ¶ +btm extension line key ring assignment (night mode) 4-38 ¶ +aa acd hunt time 1-8-40 when the system is at default this memory block must be programmed for the feature to be used...

  • Page 97: Automatic Call Distribution

    Features and specifications manual a21 – 87 doc. No. 8201 - release 1.0 july 2003 automatic call distribution (acd plus) a-21 feature description the nec acd plus is an automatic call distribution etu that supports up to 40 agents and 12 supervisors. This feature allows any incoming dit, ana, did, o...

  • Page 98

    July 2003 nec business solutions ltd 88 – a21 automatic call distribution (acd plus) doc. No. 8 201 - re lease 1.0 july 2003 call transfer to acd group queue co trunk calls that terminate to a normal station, acd agent, or supervisor can be transferred to an acd group queue. Night service the admini...

  • Page 99

    Xen ipk features and specifications manual features and specifications manual a21 – 89 d oc. N o. 8201 - release 1.0 july 20 03 general: calls are answered first in-first out calls are distributed to the longest-idle agent or according to the priority level assigned to an agent. Acd plus can be prog...

  • Page 100

    July 2003 nec business solutions ltd 90 – a21 automatic call distribution (acd plus) doc. No. 8 201 - re lease 1.0 july 2003 headset volume control an agent can control the volume of the headset independently of the volume of the handset. Control of night mode the supervisor can activate or deactiva...

  • Page 101

    Xen ipk features and specifications manual features and specifications manual a21 – 91 d oc. N o. 8201 - release 1.0 july 20 03 general description automated attendant function restrictions supervisors can record aa and acd queue messages again using the telephone. The maximum message length is 90 s...

  • Page 102

    July 2003 nec business solutions ltd 92 – a21 automatic call distribution (acd plus) doc. No. 8 201 - re lease 1.0 july 2003 numbers message this message shared by all groups can be recording by the supervisor using a telephone and contains the numbers played for queue depth. During recording by tel...

  • Page 103

    Xen ipk features and specifications manual features and specifications manual a21 – 93 d oc. N o. 8201 - release 1.0 july 20 03 general if all agents in the acd group where a call is terminated are busy, the call waits in queue until an agent is available. The caller receives announcements, queue de...

  • Page 104

    July 2003 nec business solutions ltd 94 – a21 automatic call distribution (acd plus) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 105: Automatic Carrier Routing

    Features and specifications manual a22 – 95 doc. No. 8201 - release 1.0 july 2003 automatic carrier routing a-22 feature description automatic carrier routing (acr) allows an outgoing line to be seized using a trunk group or route advance block (rab) for each number dialled by the user. The acr feat...

  • Page 106

    July 2003 nec business solutions ltd 96 – a22 automatic carrier routing doc. No. 8 201 - re lease 1.0 july 2003 only a single route assignment can be specified for each dialling assignment entry. When acr is set to yes (allow) using memory block 1-14-00 (acr allow/deny selection), the mifm lcr is di...

  • Page 107

    Xen ipk features and specifications manual features and specifications manual a22 – 97 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-...

  • Page 108

    July 2003 nec business solutions ltd 98 – a22 automatic carrier routing doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 109: Automatic Day/night Mode

    Features and specifications manual a23 – 99 doc. No. 8201 - release 1.0 july 2003 automatic day/night mode switching a-23 feature description this feature allows the system to be programmed to switch automatically in or out of the night mode at a preprogrammed time. This eliminates the need to manua...

  • Page 110

    July 2003 nec business solutions ltd 100 – a23 automatic day/night mode switching doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bm automatic day/night mode ...

  • Page 111: Automatic Hold

    Features and specifications manual a24 – 101 doc. No. 8201 - release 1.0 july 2003 automatic hold a-24 feature description the automatic hold feature works when an attendant with an attendant add-on console presses a dss key programmed for station or page access while engaged in an outside call or w...

  • Page 112

    July 2003 nec business solutions ltd 102 – a24 automatic hold doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming this page intentionally left blank order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btd attendant...

  • Page 113: Automatic Redial

    Features and specifications manual a25 – 103 doc. No. 8201 - release 1.0 july 2003 automatic redial a-25 feature description the automatic redial feature simplifies repetitive dialling to a busy or unanswered outgoing call. When receiving a busy tone or no answer while attempting to make a co/pbx ca...

  • Page 114

    July 2003 nec business solutions ltd 104 – a25 automatic redial doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment automatic redial timeout options are programmable as follows: restrictions the station retains sole use of the outside line during automatic redial. If an intern...

  • Page 115

    Xen ipk features and specifications manual features and specifications manual a25 – 105 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bm automatic redial t...

  • Page 116

    July 2003 nec business solutions ltd 106 – a25 automatic redial doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 117: Automatic Release

    Features and specifications manual a26 – 107 doc. No. 8201 - release 1.0 july 2003 automatic release a-26 feature description the automatic release feature releases the outside line circuit when an outside party has abandoned the call. For this feature to work with loop start trunks, the co/pbx prov...

  • Page 118

    July 2003 nec business solutions ltd 108 – a26 automatic release doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 119: Automatic Trunk-to-Trunk

    Features and specifications manual a27 – 109 doc. No. 8201 - release 1.0 july 2003 automatic trunk-to-trunk transfer a-27 feature description this feature allows an incoming co/pbx call to connect to another co/pbx trunk and dial a predetermined telephone number. This is especially useful for forwar...

  • Page 120

    July 2003 nec business solutions ltd 110 – a27 automatic trunk-to-trunk transfer doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Dial fa . 3. Dial the incoming trunk number ( 0a ~ fd,00 ) 4. Press t . Note: dialling 00 sets or cancels the automated attendant mode for all trunks when the trun...

  • Page 121

    Xen ipk features and specifications manual features and specifications manual a27 – 111 d oc. N o. 8201 - release 1.0 july 20 03 service conditions data assignment: by class of service (attendant) assignment, attendants are allowed to set or cancel the automatic trunk-to-trunk transfer feature. Auto...

  • Page 122

    July 2003 nec business solutions ltd 112 – a27 automatic trunk-to-trunk transfer doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk incoming answer mod...

  • Page 123: Background Music -

    Features and specifications manual b1 – 113 doc. No. 8201 - release 1.0 july 2003 background music - multiline speaker b-1 feature description music on hold provides station background music through the station speaker when the station is idle. A coi port can be used as an alternate background music...

  • Page 124

    July 2003 nec business solutions ltd 114 – b1 background music - multiline speaker doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bcs bgm port assignment 1-1...

  • Page 125: Background Music Over

    Features and specifications manual b2 – 115 doc. No. 8201 - release 1.0 july 2003 background music over external speakers b-2 feature description background music over external speakers is integrated with the three-zone paging system that is provided by the ecr-u( ) etu. The connection is extremely ...

  • Page 126

    July 2003 nec business solutions ltd 116 – b2 background music over external speakers doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot a...

  • Page 127: Barge-In

    Features and specifications manual b3 – 117 doc. No. 8201 - release 1.0 july 2003 barge-in b-3 feature description this programmable feature allows selected multiline terminal users in the system to override another station user’s conversation with an audible alert to that station user. System avail...

  • Page 128

    July 2003 nec business solutions ltd 118 – b3 background music over external speakers doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment multiline terminals, specified in system programming, can be used to interrupt the privacy status of conversations on outside lines. Barge-...

  • Page 129

    Xen ipk features and specifications manual features and specifications manual b3 – 119 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service (...

  • Page 130

    July 2003 nec business solutions ltd 120 – b3 background music over external speakers doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 131: Battery Backup -

    Features and specifications manual b4 – 121 doc. No. 8201 - release 1.0 july 2003 battery backup - system memory b-4 feature description a battery is provided on the cpui( )-u( ) etu, to retain system program memory if power fails. When fully charged, the battery maintains backup power for approxima...

  • Page 132

    July 2003 nec business solutions ltd 122 – b4 battery backup - system memory doc. No. 8 201 - re lease 1.0 july 2003 battery backup on the cpui( )-u( ) etu unit retains memory for the following functions: 1. System program 2. Night transfer status 3. Call forwarding 4. Callback request 5. Speed dial...

  • Page 133: Battery Backup - System

    Features and specifications manual b5 – 123 doc. No. 8201 - release 1.0 july 2003 battery backup - system power b-5 feature description a built-in battery provides complete system operating power for approximately 30 minutes during commercial power outages. If optional locally provided batteries are...

  • Page 134

    July 2003 nec business solutions ltd 124 – b5 battery backup - system power doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 135: Busy Lamp Field On

    Features and specifications manual b6 – 125 doc. No. 8201 - release 1.0 july 2003 busy lamp field on multiline terminals b-6 feature description the busy lamp field (blf) feature indicates station status with leds. The leds light for feature access keys and one-touch keys (when applicable) programme...

  • Page 136

    July 2003 nec business solutions ltd 126 – b6 busy lamp field on multiline terminals doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Press q . 3. Press the one-touch key. 4. Dial a . 5. Dial the station number. 6. Dial a (optional step, toggles call between voice and tone). 7. Press t . Serv...

  • Page 137

    Xen ipk features and specifications manual features and specifications manual b6 – 127 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +be speed dial buffer a...

  • Page 138

    July 2003 nec business solutions ltd 128 – b6 busy lamp field on multiline terminals doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 139: Call Alert Notification

    Features and specifications manual c1 – 129 doc. No. 8201 - release 1.0 july 2003 call alert notification c-1 feature description the call alert notification feature allows station users to receive an alert tone, flashing icm, large led, and lcd identification when an incoming caller has called whil...

  • Page 140

    July 2003 nec business solutions ltd 130 – c1 call alert notification doc. No. 8 201 - re lease 1.0 july 2003 restrictions if a station that has set dnd receives a second call, no call alert notification tone is provided. A station does not receive call alert notification if the automatic redial fea...

  • Page 141

    Xen ipk features and specifications manual features and specifications manual c1 – 131 d oc. N o. 8201 - release 1.0 july 20 03 the following are the maximum incoming calls that can wait at a station: z dit, did, and tie lines: no limitation z internal and automated attendant transferred calls: no l...

  • Page 142

    July 2003 nec business solutions ltd 132 – c1 call alert notification doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 143: Call Appearance

    Features and specifications manual c2 – 133 doc. No. 8201 - release 1.0 july 2003 call appearance keys (cap) c-2 feature description the call appearance key feature automatically places an outside call onto a call appearance key when the system is operated as a hybrid (multifunction) system. These k...

  • Page 144

    July 2003 nec business solutions ltd 134 – c2 call appearance keys (cap) doc. No. 8 201 - re lease 1.0 july 2003 service conditions restrictions a conference call involving two outside lines cannot reside on one call appearance key. General when a trunk call is originated or answered at a multiline ...

  • Page 145

    Xen ipk features and specifications manual features and specifications manual c2 – 135 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name c-3 call arrival keys (car) order and shortcut system data name memory block function 1-8-07 ...

  • Page 146

    July 2003 nec business solutions ltd 136 – c2 call appearance keys (cap) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 147: Call Arrival Keys (Car)

    Features and specifications manual c3 – 137 doc. No. 8201 - release 1.0 july 2003 call arrival keys (car) c-3 feature description call arrival keys (cars) are software extensions available as part of the 120 possible station numbers for the xen ipk expanded system. The ipk basic system provides 40 c...

  • Page 148

    July 2003 nec business solutions ltd 138 – c3 call arrival keys (car) doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming the xen ipk expanded system can contain up to 112 call arrival keys. This number is shared with a maximum of 120 station ports. If 112 cars are assigned, the rem...

  • Page 149

    Xen ipk features and specifications manual features and specifications manual c3 – 139 d oc. N o. 8201 - release 1.0 july 20 03 go off-hook, press the speaker key if ringing line preference is assigned, press the flashing call arrival key, or press the answer key to answer calls ringing into a call ...

  • Page 150

    July 2003 nec business solutions ltd 140 – c3 call arrival keys (car) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 151: Callback Request

    Features and specifications manual c4 – 141 doc. No. 8201 - release 1.0 july 2003 callback request c-4 feature description a callback request can be set to any multiline terminal to notify the user that another station wants a call returned. Users of multiline terminals can receive a maximum of thre...

  • Page 152

    July 2003 nec business solutions ltd 142 – c4 callback request doc. No. 8 201 - re lease 1.0 july 2003 1. Press p or lift the handset. 2. Dial the number to be called back, or assigned access code (not set in default). 3. Lift the handset to talk when the party answers. 4. Hang up. 1. Press p or lif...

  • Page 153

    Xen ipk features and specifications manual features and specifications manual c4 – 143 d oc. N o. 8201 - release 1.0 july 20 03 a callback request can be set to a single line telephone (slt), but there is no indication at the slt. The slt can still go off-hook and dial l to complete the callback. To...

  • Page 154

    July 2003 nec business solutions ltd 144 – c4 callback request doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 155: Caller Id Call Return

    Features and specifications manual c5 – 145 doc. No. 8201 - release 1.0 july 2003 caller id call return c-5 feature description the caller id call return feature allows the voice mail system to use caller id information captured with the message to call and connect the person that left the message w...

  • Page 156

    July 2003 nec business solutions ltd 146 – c5 caller id call return doc. No. 8 201 - re lease 1.0 july 2003 1. Dial the xenmail extension. 2. During message playback, xenmail displays caller id name and/or number only depending on system programming. To change display between name and number, press ...

  • Page 157

    Xen ipk features and specifications manual features and specifications manual c5 – 147 d oc. N o. 8201 - release 1.0 july 20 03 service conditions data assignment: use memory block 1-8-08 [class of service (station) feature selection] page 4, lk3 to allow (led on) or deny (default: led off) capture ...

  • Page 158

    July 2003 nec business solutions ltd 148 – c5 caller id call return doc. No. 8 201 - re lease 1.0 july 2003 general: a caller using a telephone without softkeys, calling from outside the system, or from a remote system is prompted to hear caller id information and return a call. Return call is avail...

  • Page 159

    Xen ipk features and specifications manual features and specifications manual c5 – 149 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot...

  • Page 160

    July 2003 nec business solutions ltd 150 – c5 caller id call return doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 161: Caller Id - Incoming

    Features and specifications manual c6 – 151 doc. No. 8201 - release 1.0 july 2003 caller id - incoming c-6 feature description caller id displays the calling party telephone number and/or name on the lcd of the multiline terminal for co incoming calls. Up to 16 multiline terminals that have co ringi...

  • Page 162

    July 2003 nec business solutions ltd 152 – c6 caller id - incoming doc. No. 8 201 - re lease 1.0 july 2003 for multiline terminals without automatic caller id display but which have an appropriate class of service assigned, the following key sequences will also display caller id indication: feature ...

  • Page 163

    Xen ipk features and specifications manual features and specifications manual c6 – 153 d oc. N o. 8201 - release 1.0 july 20 03 use memory block 3-53 (caller name indication selection) to allow the name (nam) (default: num) to be displayed when system speed dial buffers are assigned number and name ...

  • Page 164

    July 2003 nec business solutions ltd 154 – c6 caller id - incoming doc. No. 8 201 - re lease 1.0 july 2003 when a call transferred to a station goes unanswered and is transferred again, caller id information is not stored in the scrolling bin at that station. Due to variations in the caller id infor...

  • Page 165

    Xen ipk features and specifications manual features and specifications manual c6 – 155 d oc. N o. 8201 - release 1.0 july 20 03 when a multiline terminal is busy, the caller id is displayed for an incoming call. When a multiline terminal is set for do not disturb, the caller id is displayed for inco...

  • Page 166

    July 2003 nec business solutions ltd 156 – c6 caller id - incoming doc. No. 8 201 - re lease 1.0 july 2003 scrolling caller id with return call when the scroll key is used, a maximum of 50 caller ids can be stored in system memory. When 50 caller ids are stored and an additional call is answered, th...

  • Page 167: Caller Id - Outgoing

    Features and specifications manual c7 – 157 doc. No. 8201 - release 1.0 july 2003 caller id - outgoing c-7 feature description this feature allows extensions to present a specific caller id number to the called party via the isdn network. This number is assigned per extension in system programming a...

  • Page 168

    July 2003 nec business solutions ltd 158 – c7 caller id - outgoing doc. No. 8 201 - re lease 1.0 july 2003 general isdn (prt or brt) trunk types must be assigned as did in memory block 3-91 for memory block 4-62 to provide the number to the isdn network. A maximum of 13 digits may be entered as the ...

  • Page 169

    Xen ipk features and specifications manual features and specifications manual c7 – 159 d oc. N o. 8201 - release 1.0 july 20 03 figure a7-1: flow chart.

  • Page 170

    July 2003 nec business solutions ltd 160 – c7 caller id - outgoing doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 171: Call Forward - All Calls

    Features and specifications manual c8 – 161 doc. No. 8201 - release 1.0 july 2003 call forward - all calls c-8 feature description the call forward - all calls feature forwards all calls directed to one station, to another station, voice mail system, or to the attendant. This permits more efficient ...

  • Page 172

    July 2003 nec business solutions ltd 162 – c8 call forward - all calls doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset or press p . 2. Dial access code da (set as default). 3. Dial the station number or hunt group master number where incoming calls are to be forwarded. 4. Receive the con...

  • Page 173

    Xen ipk features and specifications manual features and specifications manual c8 – 163 d oc. N o. 8201 - release 1.0 july 20 03 1. Lift the handset or press p . 2. Dial access code dh (set as default). 3. Dial the station number where forwarding is to be cancelled. 4. Receive the confirmation tone, ...

  • Page 174

    July 2003 nec business solutions ltd 164 – c8 call forward - all calls doc. No. 8 201 - re lease 1.0 july 2003 general if a station with call forward assigned receives a second call, and call forward is set to a busy station, the second incoming call does not follow the forwarding assignment unless ...

  • Page 175

    Xen ipk features and specifications manual features and specifications manual c8 – 165 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-...

  • Page 176

    July 2003 nec business solutions ltd 166 – c8 call forward - all calls doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 177: Call Forward -

    Features and specifications manual c9 – 167 doc. No. 8201 - release 1.0 july 2003 call forward - busy/no answer c-9 feature description the call forward - busy/no answer feature is used to forward calls directed to one station, to another station, voice mail system, or to the attendant position for ...

  • Page 178

    July 2003 nec business solutions ltd 168 – c9 call forward - busy/no answer doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment at default, the system-wide cancel of call forward - all calls, busy/no answer, and do not disturb from an attendant position is not allowed. The abi...

  • Page 179

    Xen ipk features and specifications manual features and specifications manual c9 – 169 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name c-1 call alert notification c-7 caller id - outgoing c-8 call forward - all calls c-11 call f...

  • Page 180

    July 2003 nec business solutions ltd 170 – c9 call forward - busy/no answer doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 181: Call Forward - Display

    Features and specifications manual c10 – 171 doc. No. 8201 - release 1.0 july 2003 call forward - display c-10 feature description when a call is forwarded from one multiline terminal to another, the forwarding indication and forward station number are shown on the multiline terminal display. System...

  • Page 182

    July 2003 nec business solutions ltd 172 – c10 call forward - display doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 183: Call Forward - Off-Premise

    Features and specifications manual c11 – 173 doc. No. 8201 - release 1.0 july 2003 call forward - off-premise c-11 feature description the call forward - off-premise allows a station to forward an internal or outside call to an off-premise destination, using various trunk types in the xen ipk system...

  • Page 184

    July 2003 nec business solutions ltd 174 – c11 call forward - off-premise doc. No. 8 201 - re lease 1.0 july 2003 a winking t led indicates the station is in forward - all calls mode. - or - the feature access or one-touch key led (if equipped) steadily lights if this setting is assigned on the key....

  • Page 185

    Xen ipk features and specifications manual features and specifications manual c11 – 175 d oc. N o. 8201 - release 1.0 july 20 03 1. Press call forward - busy/no answer on/off key. 2. Receive confirmation tone, and restore handset or press p . 1. Lift the handset or press p . 2. Dial access code de =...

  • Page 186

    July 2003 nec business solutions ltd 176 – c11 call forward - off-premise doc. No. 8 201 - re lease 1.0 july 2003 restrictions a maximum of 24 digits, including pauses can be stored as the destination outside number. (the trunk access code is not counted as part of the 24-digit number.) when call fo...

  • Page 187

    Xen ipk features and specifications manual features and specifications manual c11 – 177 d oc. N o. 8201 - release 1.0 july 20 03 z direct inward dialling (did) z tie line z automated attendant (aa) if the outside party, where the call is forwarded, is busy or does not answer, the call is terminated ...

  • Page 188

    July 2003 nec business solutions ltd 178 – c11 call forward - off-premise doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2- or 3-digit) a...

  • Page 189: Call Forward - Split

    Features and specifications manual c12 – 179 doc. No. 8201 - release 1.0 july 2003 call forward - split c-12 feature description the call forward - split feature allows a station to forward internal or external calls to different locations, such as voice mail, off site, attendant position or another...

  • Page 190

    July 2003 nec business solutions ltd 180 – c12 call forward - split doc. No. 8 201 - re lease 1.0 july 2003 1. Lift handset or press p . 2. Dial the call forward - all split set access code _______ (default not assigned). 3. Dial a for internal or k for external. 4. Dial the trunk access code and th...

  • Page 191

    Xen ipk features and specifications manual features and specifications manual c12 – 181 d oc. N o. 8201 - release 1.0 july 20 03 1. Lift handset or press p . 2. Dial the cancel access code for all or busy/no answer split from destination _______ (default not assigned). 3. Dial a for internal or k fo...

  • Page 192

    July 2003 nec business solutions ltd 182 – c12 call forward - split doc. No. 8 201 - re lease 1.0 july 2003 related features guide to feature programming feature number feature name c-8 call forward - all calls c-9 call forward - busy/no answer c-11 call forward - off-premise order and shortcut syst...

  • Page 193: Call Park - System

    Features and specifications manual c13 – 183 doc. No. 8201 - release 1.0 july 2003 call park - system c-13 feature description the call park - system feature allows the user to place a call into one of 10 common call park - system locations. This can be done from any station in the system. This feat...

  • Page 194

    July 2003 nec business solutions ltd 184 – c13 call park - system doc. No. 8 201 - re lease 1.0 july 2003 1. Go off-hook, and receive internal dial tone. 2. Dial the call park retrieve access code dl (set as default). 3. Dial the call park location number ( 0 ~ i ) of the call to be retrieved. 4. Ta...

  • Page 195

    Xen ipk features and specifications manual features and specifications manual c13 – 185 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2...

  • Page 196

    July 2003 nec business solutions ltd 186 – c13 call park - system doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 197: Call Pickup Direct

    Features and specifications manual c14 – 187 doc. No. 8201 - release 1.0 july 2003 call pickup direct c-14 feature description this feature allows station users to answer any calls directed at another station from their station. This permits efficient handling of calls that are directed to unattende...

  • Page 198

    July 2003 nec business solutions ltd 188 – c14 call pickup direct doc. No. 8 201 - re lease 1.0 july 2003 the call pickup direct feature cannot be used to answer the following calls: z car extension number z call alert z a station that is in dnd mode z calls to private lines if no private line is as...

  • Page 199

    Xen ipk features and specifications manual features and specifications manual c14 – 189 d oc. N o. 8201 - release 1.0 july 20 03 station message detail recording prints the call pickup originating station number. Call pickup direct is allowed between different tenants. A station that does not have t...

  • Page 200

    July 2003 nec business solutions ltd 190 – c14 call pickup direct doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 201: Call Pickup Group

    Features and specifications manual c15 – 191 doc. No. 8201 - release 1.0 july 2003 call pickup group c-15 feature description any station user can answer a call intended for another station user either in their programmed call pickup group (tenant assignment) or another tenant group, depending on th...

  • Page 202

    July 2003 nec business solutions ltd 192 – c15 call pickup group doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment other types of call pickups that can be assigned but do not have an access code at default are: z call pickup (pbx only) in same tenant. Z call pickup (co only)...

  • Page 203

    Xen ipk features and specifications manual features and specifications manual c15 – 193 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2...

  • Page 204

    July 2003 nec business solutions ltd 194 – c15 call pickup group doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 205: Centralised Voice Mail

    Features and specifications manual c16 – 195 doc. No. 8201 - release 1.0 july 2003 centralised voice mail c-16 feature description centralised voice mail allows two or more systems that are connected by tie lines to share one voice mail (vm) system. This feature allows vm box access from intercom (i...

  • Page 206

    July 2003 nec business solutions ltd 196 – c16 centralised voice mail doc. No. 8 201 - re lease 1.0 july 2003 restrictions each system must have a voice mail quick transfer master hunt number assigned, but voice mail call back indication is not supported in the system without voice mail. The closed ...

  • Page 207

    Xen ipk features and specifications manual features and specifications manual c16 – 197 d oc. N o. 8201 - release 1.0 july 20 03 greetings yes yes group yes yes held message yes yes interview box yes yes introduction yes yes live record yes no live monitoring yes no message box integration yes yes m...

  • Page 208

    July 2003 nec business solutions ltd 198 – c16 centralised voice mail doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming spelled name yes yes subscriber yes yes system manager yes yes two-way message yes yes transaction box yes yes voice detect yes yes voice field yes yes voice nam...

  • Page 209

    Xen ipk features and specifications manual features and specifications manual c16 – 199 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +ba intercom feature access code assignment 1-2-24 007 ¶ +bts class of service (station) feature selection 2 1-8-08 3-5,5-4 ¶ +av voice mail quick transfer master hunt n...

  • Page 210

    July 2003 nec business solutions ltd 200 – c16 centralised voice mail doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bct ana assignment 3-43 ¶ +bct dit/ana delay answer time selection 3-61 ¶ +bct dit tenant assignment 3-62 ¶ +bct dit weekend mode selection 3-63 ¶ +bct dit night mode delay answer selecti...

  • Page 211: Class of Service

    Features and specifications manual c17 – 201 doc. No. 8201 - release 1.0 july 2003 class of service c-17 feature description the class of service assigns and controls access to features. Various class of service combinations can be programmed. Stations are then assigned according to the features the...

  • Page 212

    July 2003 nec business solutions ltd 202 – c17 class of service doc. No. 8 201 - re lease 1.0 july 2003 general the following attendant features can be allowed or denied in each class for class of service assignment (attendant) feature selection 1: features default values (station ports 01 & 02) nig...

  • Page 213

    Xen ipk features and specifications manual features and specifications manual c17 – 203 d oc. N o. 8201 - release 1.0 july 20 03 the following features can be allowed/denied in each class level for class of service (station) feature selection 2 assignment. Features default value (all stations) set/c...

  • Page 214

    July 2003 nec business solutions ltd 204 – c17 class of service doc. No. 8 201 - re lease 1.0 july 2003 at default for class of service (station) feature selection 2, station class 00 is set to allow most features. Station classes 01~15 are set to deny all features. At default for class of service (...

  • Page 215

    Xen ipk features and specifications manual features and specifications manual c17 – 205 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service ...

  • Page 216

    July 2003 nec business solutions ltd 206 – c17 class of service doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 217: Clock/calendar Display

    Features and specifications manual c18 – 207 doc. No. 8201 - release 1.0 july 2003 clock/calendar display c-18 feature description the clock/calendar display is available on multiline display terminals. This feature displays the time and day of the week on the lcd. It is programmable from the first ...

  • Page 218

    July 2003 nec business solutions ltd 208 – c18 clock/calendar display doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment the clock can be assigned to display 12 hours (12:00 to 11:59 am, 12:00 to 11:59 pm) or 24 hours (00:00 to 23:59) system-wide via system programming (defau...

  • Page 219: Code Restriction

    Features and specifications manual c19 – 209 doc. No. 8201 - release 1.0 july 2003 code restriction c-19 feature description the code restriction feature is an advanced system of restricting outgoing calls based on the first eight digits dialled. Code restriction denies outside calls based on number...

  • Page 220

    July 2003 nec business solutions ltd 210 – c19 code restriction doc. No. 8 201 - re lease 1.0 july 2003 when the system is installed behind a pbx or centrex, the pbx/ centrex trunk access codes can be programmed in the system and this code is ignored in the restriction table. The system automaticall...

  • Page 221

    Xen ipk features and specifications manual features and specifications manual c19 – 211 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ac code restriction c...

  • Page 222

    July 2003 nec business solutions ltd 212 – c19 code restriction doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bts class of service (station) feature selection 2 1-8-08 3-7 ¶ +btt station to class of service feature assignment 4-17 ¶ +ac co feature code service for code restriction 1-1-82 when the syste...

  • Page 223: Code Restriction

    Features and specifications manual c20 – 213 doc. No. 8201 - release 1.0 july 2003 code restriction password override c-20 feature description by entering a password, the code restriction settings at a station can be overridden and dialling allowed according to new code restriction settings associat...

  • Page 224

    July 2003 nec business solutions ltd 214 – c20 code restriction password override doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset to receive internal dial tone. 2. Dial the "confirm id password" access code (not set at default). 3. Dial your id number. 4. Current id password is displayed...

  • Page 225

    Xen ipk features and specifications manual features and specifications manual c20 – 215 d oc. N o. 8201 - release 1.0 july 20 03 use memory block 1-9-03 (id code restriction class assignment - day mode) and 1-9-04 (id code restriction class assignment - night mode) to specify the day and night mode ...

  • Page 226

    July 2003 nec business solutions ltd 216 – c20 code restriction password override doc. No. 8 201 - re lease 1.0 july 2003 when an override call is originated, the code restriction settings in mb 1-9-03 and mb 1-9-04 take precedence over the settings in mb 4-07 and mb 4-08, for the next call only. Co...

  • Page 227: Co/pbx, Tie Line

    Features and specifications manual c21 – 217 doc. No. 8201 - release 1.0 july 2003 co/pbx, tie line digit restriction c-21 feature description the co/pbx, tie line digit counting feature restricts the number of digits that can be dialled from a station on an outside line. This can be used to elimina...

  • Page 228

    July 2003 nec business solutions ltd 218 – c21 co/pbx, tie line digit restriction doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name c-19 code restriction order and shortcut system data name memory block function 1-8-07 attendant pa...

  • Page 229: Computer Telephony

    Features and specifications manual c22 – 219 doc. No. 8201 - release 1.0 july 2003 computer telephony integration (cti) c-22 feature description cti is an advanced terminal feature that allows a pc and its tapi compliant software application to connect to the xen ipk system. The xen ipk system provi...

  • Page 230

    July 2003 nec business solutions ltd 220 – c22 computer telephony integration (cti) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 231: Consecutive Speed Dial

    Features and specifications manual c23 – 221 doc. No. 8201 - release 1.0 july 2003 consecutive speed dial c-23 feature description the consecutive speed dial feature provides for the use of system speed dial, station speed dial, and manual dialling for all stations consecutively. Complicated diallin...

  • Page 232

    July 2003 nec business solutions ltd 222 – c23 consecutive speed dial doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 233: Cordless Telephone

    Features and specifications manual c24 – 223 doc. No. 8201 - release 1.0 july 2003 cordless telephone connection c-24 feature description with an ap(r) or ap(a) adapter installed, a cordless telephone can be connected to a multiline terminal. System programming defines whether or not the cordless te...

  • Page 234

    July 2003 nec business solutions ltd 224 – c24 cordless telephone connection doc. No. 8 201 - re lease 1.0 july 2003 1. Single line telephone user goes off-hook (at this time, the call is automatically connected to the single line telephone). 2. Multiline terminal user goes on-hook. Refer to operati...

  • Page 235

    Xen ipk features and specifications manual features and specifications manual c24 – 225 d oc. N o. 8201 - release 1.0 july 20 03 the multiline terminal lcd displays normal information for multiline terminal when a cordless terminal is used. If the multiline terminal user goes off-hook before the cor...

  • Page 236

    July 2003 nec business solutions ltd 226 – c24 cordless telephone connection doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 237: Customised Message

    Features and specifications manual c25 – 227 doc. No. 8201 - release 1.0 july 2003 customised message c-25 feature description a station with do not disturb set can select a customised message that is displayed at any other multiline display terminal when an internal call is made to the dnd station....

  • Page 238

    July 2003 nec business solutions ltd 228 – c25 customised message doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Dial gi . 3. Press t . Service conditions data assignment a maximum of 10 messages can be programmed in system programming. General six messages are provided in default, however,...

  • Page 239

    Xen ipk features and specifications manual features and specifications manual c25 – 229 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bi customised message...

  • Page 240

    July 2003 nec business solutions ltd 230 – c25 customised message doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 241: Data Line Security

    Features and specifications manual d1 – 231 doc. No. 8201 - release 1.0 july 2003 data line security d-1 feature description the data line security feature protects any station port from receiving audible tones (such as camp-on or override tones) and denies a station from barging in while busy. It p...

  • Page 242

    July 2003 nec business solutions ltd 232 – d1 data line security doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btt slt data line security assignment 4-90 ¶ ...

  • Page 243: Delay Announcement

    Features and specifications manual d2 – 233 doc. No. 8201 - release 1.0 july 2003 delay announcement d-2 feature description the delay announcement feature activates when an incoming call to an automatic call distribution (acd) or uniform call distribution (ucd) group encounters all acd/ucd stations...

  • Page 244

    July 2003 nec business solutions ltd 234 – d2 delay announcement doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment the announcements each have predetermined programmable times. Each delay announcement start timer and release timer are also programmable. 1. First delay announ...

  • Page 245

    Xen ipk features and specifications manual features and specifications manual d2 – 235 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page- line key ¶ +bs card interface slo...

  • Page 246

    July 2003 nec business solutions ltd 236 – d2 delay announcement doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 247: Delayed Ringing

    Features and specifications manual d3 – 237 doc. No. 8201 - release 1.0 july 2003 delayed ringing d-3 feature description the delayed ringing feature allows a secondary answering positions to ring on incoming calls after a programmed time interval. This feature applies to co/pbx lines, secondary inc...

  • Page 248

    July 2003 nec business solutions ltd 238 – d3 delayed ringing doc. No. 8 201 - re lease 1.0 july 2003 single line telephone users can receive co/pbx delayed ringing. Delayed ringing is provided to a terminal that is off-hook and is assigned for off-hook ringing. Single line telephones assigned delay...

  • Page 249: Dial 9 For Attendant

    Features and specifications manual d4 – 239 doc. No. 8201 - release 1.0 july 2003 dial 9 for attendant d-4 feature description stations can access a system attendant position by dialling 9. System availability terminal type all terminals. Required components none. Operating procedures 1. Lift the ha...

  • Page 250

    July 2003 nec business solutions ltd 240 – d4 dial 9 for attendant doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name a-11 attendant add-on console a-13 attendant positions order and shortcut system data name memory block function 1...

  • Page 251: Dialled Number

    Features and specifications manual d5 – 241 doc. No. 8201 - release 1.0 july 2003 dialled number identification service (dnis) d-5 feature description the dialled number identification service (dnis) feature allows the display of name, extension number and caller id (if available) for an incoming di...

  • Page 252

    July 2003 nec business solutions ltd 242 – d5 dialled number identification service (dnis) doc. No. 8 201 - re lease 1.0 july 2003 when a forwarding destination is set with memory block 1-1-23 (did forward station number for busy station or undefined digit), dnis is displayed only when the forwardin...

  • Page 253

    Xen ipk features and specifications manual features and specifications manual d5 – 243 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +bts class of service (station) feature selection 2 1-8-08 4-3,4-4, 5-7 ¶ +al caller id display assignment for system mode 1-1-78 ¶ +ai caller id display for car key assi...

  • Page 254

    July 2003 nec business solutions ltd 244 – d5 dialled number identification service (dnis) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 255: Digit Insertion

    Features and specifications manual d6 – 245 doc. No. 8201 - release 1.0 july 2003 digit insertion d-6 feature description the digit insertion feature provides user friendly operation when the system is installed behind a pbx or centrex central office. When a system user originates an outgoing call, ...

  • Page 256

    July 2003 nec business solutions ltd 246 – d6 digit insertion doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-, 3-digit) assignment 1-1-...

  • Page 257: Digital Voice Mail

    Features and specifications manual d7 – 247 doc. No. 8201 - release 1.0 july 2003 digital voice mail d-7 feature description the vms(2/4/8)-u( ) etu or fms(2/4)-u( ) etu provides digital voice mail service, automated attendant (aa), audiotext, fax detection, message notification, live recording and ...

  • Page 258

    July 2003 nec business solutions ltd 248 – d7 digital voice mail doc. No. 8 201 - re lease 1.0 july 2003 system availability terminal type all stations (available for all features except live recording). Multiline terminals (available for all features). Required components vms(2/4/8)-u( ) etu fms(2/...

  • Page 259

    Xen ipk features and specifications manual features and specifications manual d7 – 249 d oc. N o. 8201 - release 1.0 july 20 03 5. Dial the live recording feature code. Feature codes are: 00 = record 0a = pause 0b = rerecord 0c = erase 0d = end 0e = urgent page 0f = address 6. Press t . 1. Lift hand...

  • Page 260

    July 2003 nec business solutions ltd 250 – d7 digital voice mail doc. No. 8 201 - re lease 1.0 july 2003 live recording 1. To record an incoming co/pbx conversation, go off-hook to answer the call or, to record an outgoing co/pbx conversation, place the call lon hold and retrieve the call. Live reco...

  • Page 261

    Xen ipk features and specifications manual features and specifications manual d7 – 251 d oc. N o. 8201 - release 1.0 july 20 03 a feature access key or one-touch key can be assigned for easy message access. If a call transferred from a voice mail port is not answered in three minutes (fixed timer), ...

  • Page 262

    July 2003 nec business solutions ltd 252 – d7 digital voice mail doc. No. 8 201 - re lease 1.0 july 2003 an alert tone is provided for live recording. The alert tone is heard by both the outside party and the multiline terminal user when the recording starts or at specified intervals during recordin...

  • Page 263

    Xen ipk features and specifications manual features and specifications manual d7 – 253 d oc. N o. 8201 - release 1.0 july 20 03 only co/pbx, tie, and did calls can be recorded using live recording. Internal calls cannot be recorded by the live recording feature. The record key led is on when all con...

  • Page 264

    July 2003 nec business solutions ltd 254 – d7 digital voice mail doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming digital voice mail (installation) order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card int...

  • Page 265

    Xen ipk features and specifications manual features and specifications manual d7 – 255 d oc. N o. 8201 - release 1.0 july 20 03 digital voice mail (caller id display with call return) order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page- line k...

  • Page 266

    July 2003 nec business solutions ltd 256 – d7 digital voice mail doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 267: Direct Inward Dialling

    Features and specifications manual d8 – 257 doc. No. 8201 - release 1.0 july 2003 direct inward dialling (did) d-8 feature description direct inward dialling lines can be connected to the system. With did, incoming calls from the co can reach any station in the system without attendant intervention....

  • Page 268

    July 2003 nec business solutions ltd 258 – d8 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 change the ringing pattern (default: a) for an incoming did call. Use memory block 2-09 (did limit to tenant assignment) to specify the number of calls allowed to ring at a specified te...

  • Page 269

    Xen ipk features and specifications manual features and specifications manual d8 – 259 d oc. N o. 8201 - release 1.0 july 20 03 incoming calls on direct inward dialling lines follow call forward and station hunting. Direct inward dialling calls can be routed to an acd or ucd hunt group. A did call d...

  • Page 270

    July 2003 nec business solutions ltd 260 – d8 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 the following did calls are counted against the number of total calls: z a call that is placed on hold, transferred or conferenced. Z a call received by one tenant and transferred to an...

  • Page 271

    Xen ipk features and specifications manual features and specifications manual d8 – 261 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page- line key ¶ +bs card interface slo...

  • Page 272

    July 2003 nec business solutions ltd 262 – d8 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 ¶ +aln did digit conversion table 1-1-22 ¶ +bts class of service (station) feature selection 2 1-8-08 4-3, 4-4 5-7 ¶ +btt station to class of service feature assignment 4-17 ¶ +bn did l...

  • Page 273: Direct Inward System

    Features and specifications manual d9 – 263 doc. No. 8201 - release 1.0 july 2003 direct inward system access (disa) d-9 feature description direct inward system access allows an outside caller to access the system from an outside line without attendant or station assistance. The outside user may or...

  • Page 274

    July 2003 nec business solutions ltd 264 – d9 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 1. Go off-hook. 2. Dial the disa password set access code _______ (default not assigned). 3. Enter the id code (station number is default). 4. Enter the disa password (default: 00000000...

  • Page 275

    Xen ipk features and specifications manual features and specifications manual d9 – 265 d oc. N o. 8201 - release 1.0 july 20 03 service conditions data assignment a disa access code is entered using system programming. General dtmf signalling is required from the outside caller. When the disa featur...

  • Page 276

    July 2003 nec business solutions ltd 266 – d9 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page- line key ¶ +ba access codes (1-, 2-, 3-digit) ...

  • Page 277

    Xen ipk features and specifications manual features and specifications manual d9 – 267 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +au automated attendant no answer disconnect time selection 1-4-03 ¶ +btt co/pbx ring assignment (day mode) 4-01 ¶ +btt co/pbx ring assignment (night mode) 4-02 ¶ +bi ton...

  • Page 278

    July 2003 nec business solutions ltd 268 – d9 direct inward dialling (did) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 279: Direct Inward Termination

    Features and specifications manual d10 – 269 doc. No. 8201 - release 1.0 july 2003 direct inward termination (dit) d-10 feature description direct inward termination (dit) allows co/pbx lines to be programmed to ring directly at stations (bypassing the attendant). A separate assigned night answer (a...

  • Page 280

    July 2003 nec business solutions ltd 270 – d10 direct inward termination (dit) doc. No. 8 201 - re lease 1.0 july 2003 when a busy station programmed for dit receives an incoming dit call, the system provides camp-on tone for the busy station. The calling party receives ringback tone until the call ...

  • Page 281: Direct Paging Access

    Features and specifications manual d11 – 271 doc. No. 8201 - release 1.0 july 2003 direct paging access d-11 feature description the attendant add-on console direct station selection/busy lamp field (dss/blf) keys allow direct access to each of the internal, external, and all call paging. The progra...

  • Page 282

    July 2003 nec business solutions ltd 272 – d11 direct paging access doc. No. 8 201 - re lease 1.0 july 2003 restrictions all internal/external page access cannot be programmed to a key on the attendant add-on console. General if a direct paging access key for all internal zone or internal zone page ...

  • Page 283: Direct Station Selection

    Features and specifications manual d12 – 273 doc. No. 8201 - release 1.0 july 2003 direct station selection d-12 feature description the direct station selection (dss) feature allows all multiline terminal users to make station calls by pressing only one key. System availability terminal type all mu...

  • Page 284

    July 2003 nec business solutions ltd 274 – d12 direct station selection doc. No. 8 201 - re lease 1.0 july 2003 service conditions general when station numbers are assigned to feature access or one-touch keys on a multiline terminal, the user can press the dss key to call the station. When a station...

  • Page 285: Distinctive Ringing

    Features and specifications manual d13 – 275 doc. No. 8201 - release 1.0 july 2003 distinctive ringing d-13 feature description the distinctive ringing feature distinguishes between internal and incoming outside calls. This feature provides distinct ring audible signals and patterns. Distinctive rin...

  • Page 286

    July 2003 nec business solutions ltd 276 – d13 distinctive ringing doc. No. 8 201 - re lease 1.0 july 2003 general incoming outside calls and internal calls provide flexible ringing tones and patterns. Distinctive ringing patterns are as follows: 1. Internal ring tone provides a distinctive ringing ...

  • Page 287

    Xen ipk features and specifications manual features and specifications manual d13 – 277 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming incoming trunk call priority? M.B. 4-57 call? Dit, aa, or did m.B. 4-55? M.B. 3-67? Co tel yes no call? Dit, aa, or did – (none) m.B. 3-67? A~...

  • Page 288

    July 2003 nec business solutions ltd 278 – d13 distinctive ringing doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bts distinctive ringing by telephone or co selection 1-1-28 ¶ +bct co/pbx ringing variation selection 3-07 ¶ +btm telephone ringing variation selection 4-91 ¶ +bcs co line ringing pattern se...

  • Page 289: Do Not Disturb (Dnd)

    Features and specifications manual d14 – 279 doc. No. 8201 - release 1.0 july 2003 do not disturb (dnd) d-14 feature description the do not disturb (dnd) feature temporarily eliminates all audible signals for incoming calls to the station. This temporarily isolates the station from others in the sys...

  • Page 290

    July 2003 nec business solutions ltd 280 – d14 do not disturb (dnd) doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset or press p . 2. Dial dnd cancel; db (set at default). 3. Go on-hook or press p . 1. Press t . 2. Dial access code fh . 3. Press t . Service conditions data assignment at de...

  • Page 291

    Xen ipk features and specifications manual features and specifications manual d14 – 281 d oc. N o. 8201 - release 1.0 july 20 03 when dnd is set, a customised message is displayed in the lcd (if equipped) of the multiline terminal. The user can select any of the 10 messages assigned in system progra...

  • Page 292

    July 2003 nec business solutions ltd 282 – d14 do not disturb (dnd) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 293: Door Lock Release Relays

    Features and specifications manual d15 – 283 doc. No. 8201 - release 1.0 july 2003 door lock release relays d-15 feature description door lock release relays are provided by the dph(4)-u( ) etu. While a station user is talking to a doorphone, an access code can be dialled to operate the relay associ...

  • Page 294

    July 2003 nec business solutions ltd 284 – d15 door lock release relays doc. No. 8 201 - re lease 1.0 july 2003 the relay is controlled by the last entry. For example, 5 was dialled (8 seconds) then 9 is dialled. One can expect the relay to remain active for 15 more seconds. Related features list gu...

  • Page 295: Door/monitor Telephone

    Features and specifications manual d16 – 285 doc. No. 8201 - release 1.0 july 2003 door/monitor telephone d-16 feature description the xen ipk system supports up to four door/monitor telephones. A doorphone can be called by a station or a station (or number of stations) can be signalled when a doorp...

  • Page 296

    July 2003 nec business solutions ltd 286 – d16 door/monitor telephone doc. No. 8 201 - re lease 1.0 july 2003 doorphone user. Service conditions restrictions doorphone ringing cannot be assigned to single line telephones. This includes single line telephones supported by analogue port adapters. Gene...

  • Page 297: Dp to Dtmf Switching

    Features and specifications manual d17 – 287 doc. No. 8201 - release 1.0 july 2003 dp to dtmf switching d-17 feature description this feature is used for systems connected to dial pulse (dp) trunks that require communication with computers that demand dtmf signalling. System availability terminal ty...

  • Page 298

    July 2003 nec business solutions ltd 288 – d17 dp to dtmf switching doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming this page intentionally left blank feature number feature name e-3 e&m tie lines (4-wire) s-6 single line telephone access order and shortcut...

  • Page 299: Drop Key

    Features and specifications manual d18 – 289 doc. No. 8201 - release 1.0 july 2003 drop key d-18 feature description the drop key abandons a call while retaining the pbx/centrex line for originating another call. The drop key is provided by programming a feature access or one-touch key. This feature...

  • Page 300

    July 2003 nec business solutions ltd 290 – d18 drop key doc. No. 8 201 - re lease 1.0 july 2003 1. Press the feature access or one-touch key programmed as a drop key. 2. Receive new co/pbx dial tone. 3. Dial the desired number. Service conditions restrictions the drop key provides a timed disconnect...

  • Page 301: Dterm Series I Multiline

    Features and specifications manual d19 – 291 doc. No. 8201 - release 1.0 july 2003 dterm series i multiline terminals d-19 feature description the d term series i multiline terminals provide ergonomic form and user- friendly functions. With advanced digital circuitry, these terminals consist of dist...

  • Page 302

    July 2003 nec business solutions ltd 292 – d19 dterm series i multiline terminals doc. No. 8 201 - re lease 1.0 july 2003 operating procedures service conditions general the d term series i multiline terminals with an adjustable display offer soft key operation. The lcd panel has three lines of disp...

  • Page 303

    Xen ipk features and specifications manual features and specifications manual d19 – 293 d oc. N o. 8201 - release 1.0 july 20 03 the dial pad is detachable allowing for easy customisation for a foreign language or for automatic call distribution (acd) applications. With the dtr-16ld-1a( ) tel, the 1...

  • Page 304

    July 2003 nec business solutions ltd 294 – d19 dterm series i multiline terminals doc. No. 8 201 - re lease 1.0 july 2003 up to two adapters can be installed in a d term series i multiline terminal (except dtr-2dt-1a). For compatibility of multiple adapter units, refer to the following table. The ac...

  • Page 305

    Xen ipk features and specifications manual features and specifications manual d19 – 295 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs telephone type ass...

  • Page 306

    July 2003 nec business solutions ltd 296 – d19 dterm series i multiline terminals doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 307: Dtu-Type Multiline

    Features and specifications manual d20 – 297 doc. No. 8201 - release 1.0 july 2003 dtu-type multiline terminal migration d-20 feature description dtu-type multiline terminal migration allows an xen axis/master customer to protect their investment in terminals when purchasing xen ipk system. Dtu-type...

  • Page 308

    July 2003 nec business solutions ltd 298 – d20 dtu-type multiline terminal migration doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming s-9 softkeys feature number feature name order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station p...

  • Page 309: Elapsed Call Timer

    Features and specifications manual e1 – 299 doc. No. 8201 - release 1.0 july 2003 elapsed call timer e-1 feature description the elapsed call timer feature provides each multiline terminal with an indication on the lcd showing how long the station has been connected to an outside line. System availa...

  • Page 310

    July 2003 nec business solutions ltd 300 - e1 elapsed call timer doc. No. 8 201 - re lease 1.0 july 2003 the elapsed call timer display clears when receiving a tone override. During a conference call that includes one outside party and two internal parties, the elapsed call timer shows on the displa...

  • Page 311: Electronic Volume Control

    Features and specifications manual e2 – 301 doc. No. 8201 - release 1.0 july 2003 electronic volume control e-2 feature description electronic volume control is provided on all multiline terminals. This allows for easy changes to the lcd contrast on multiline display terminals, off- hook ringing vol...

  • Page 312

    July 2003 nec business solutions ltd 302 - e2 electronic volume control doc. No. 8 201 - re lease 1.0 july 2003 1. Go off-hook by pressing p . 2. Dial access code f0 (default). 3. Dial a from the dial pad. 4. Press m ( ^ = higher) or ( v = lower) during ringing to increase/decrease ringing volume. 5...

  • Page 313

    Xen ipk features and specifications manual features and specifications manual e2 - 303 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page- line key 1-8-08 station page- line key ¶ +btt access code (1-,...

  • Page 314

    July 2003 nec business solutions ltd 304 - e2 electronic volume control doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 315: E&m Tie Lines (4-Wire)

    Features and specifications manual e3 – 305 doc. No. 8201 - release 1.0 july 2003 e&m tie lines (4-wire) e-3 feature description e&m tie lines (4-wire) can be connected to the system. Tie lines provide access to and from remote systems and facilities. The system can receive and/or transmit dtmf or d...

  • Page 316

    July 2003 nec business solutions ltd 306 - e3 e&m tie lines (4-wire) doc. No. 8 201 - re lease 1.0 july 2003 internal and external transmit and receive pad adjustments (volume levels) are programmable in system programming. An unanswered tie/did call can be switched to a different ringing pattern an...

  • Page 317

    Xen ipk features and specifications manual features and specifications manual e3 - 307 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot...

  • Page 318

    July 2003 nec business solutions ltd 308 - e3 e&m tie lines (4-wire) doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bct trunk internal receive pad selection 3-30 ¶ +bct trunk external transmit pad selection 3-31 ¶ +bct trunk external receive pad selection 3-32 ¶ +alt tie line dial tone selection 3-27 ¶ ...

  • Page 319: Equal Access

    Features and specifications manual e4 – 309 doc. No. 8201 - release 1.0 july 2003 equal access accommodation e-4 feature description the equal access accommodation feature permits speed dial memories and code restriction to be applied to co/pbx lines that provide access to specialised common carrier...

  • Page 320

    July 2003 nec business solutions ltd 310 - e4 equal access accommodation doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name c-19 code restriction c-21 co/pbx, tie line digit restriction order and shortcut system data name memory blo...

  • Page 321: External Tone Ringer

    Features and specifications manual e5 – 311 doc. No. 8201 - release 1.0 july 2003 external tone ringer e-5 feature description the external tone ringer provides a common audible tone signal with relay contacts for control when incoming co/pbx calls are received in day and night mode. The relay conta...

  • Page 322

    July 2003 nec business solutions ltd 312 - e5 external tone ringer doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot assignment 7-1 ¶ +bp...

  • Page 323: External Zone Paging

    Features and specifications manual e6 – 313 doc. No. 8201 - release 1.0 july 2003 external zone paging (meet-me) e-6 feature description the external zone paging (meet-me) feature allows for up to three zones of external zone paging plus all zone external paging. This feature allows the user to loca...

  • Page 324

    July 2003 nec business solutions ltd 314 - e6 external zone paging (meet-me) doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset. 2. Dial the meet-me access code ( ej , if the page is an internal/ external page, or el , if the page is only an external page, as set in default). Service condit...

  • Page 325

    Xen ipk features and specifications manual features and specifications manual e6 - 315 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name b-2 background music over external speakers order and shortcut system data name memory block ...

  • Page 326

    July 2003 nec business solutions ltd 316 - e6 external zone paging (meet-me) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 327: Feature Access – User

    Features and specifications manual f1 – 317 doc. No. 8201 - release 1.0 july 2003 feature access – user programmable f-1 feature description the user programmable - feature access keys and one-touch keys on the multiline terminals can be used for system/station speed dial and many system features. S...

  • Page 328

    July 2003 nec business solutions ltd 318 – f1 feature access – user programmable doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Press q . 3. Press the feature access key. 4. Dial a . 5. Dial the feature code 6. Press t . 1. Press t . 2. Press q . 3. Press the feature access key. 4. Dial l ....

  • Page 329

    Xen ipk features and specifications manual features and specifications manual f1 – 319 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name d-12 direct station selection f-2 flexible line assignment n-1 nesting dial o-3 one-touch/fea...

  • Page 330

    July 2003 nec business solutions ltd 320 – f1 feature access – user programmable doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 331: Flexible Line Assignment

    Features and specifications manual f2 – 321 doc. No. 8201 - release 1.0 july 2003 flexible line assignment f-2 feature description each multiline terminal has complete flexibility of line key assignments to meet individual needs. Functions can be programmed on flexible line keys, including dss numbe...

  • Page 332

    July 2003 nec business solutions ltd 322 – f2 flexible line assignment doc. No. 8 201 - re lease 1.0 july 2003 10. Scroll key for caller id indication 11. Call forward - busy/no answer 12. Call forward - all calls 13. Do not disturb/break on/off 14. Log on/off 15. Background music on/off 16. Icm key...

  • Page 333: Flexible Numbering Plan

    Features and specifications manual f3 – 323 doc. No. 8201 - release 1.0 july 2003 flexible numbering plan f-3 feature description a flexible numbering plan is automatically assigned by the resident system program when the system power is first turned on. The station numbering plan may be changed via...

  • Page 334

    July 2003 nec business solutions ltd 324 – f3 flexible numbering plan doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs 2-, 3-, or 4-digit station numbering ...

  • Page 335: Flexible Ringing

    Features and specifications manual f4 – 325 doc. No. 8201 - release 1.0 july 2003 flexible ringing assignment f-4 feature description flexible ringing assignments for incoming outside calls and secondary incoming extension appearances can be programmed to ring at specified multiline terminals. Separ...

  • Page 336

    July 2003 nec business solutions ltd 326 – f4 flexible ringing assignment doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btm line key selection for telephone...

  • Page 337: Flexible Timeouts

    Features and specifications manual f5 – 327 doc. No. 8201 - release 1.0 july 2003 flexible timeouts f-5 feature description the flexible timeouts feature provides a variety of timeouts in the resident system program to allow the system to operate without initial programming. The system timeouts can ...

  • Page 338

    July 2003 nec business solutions ltd 328 – f5 flexible timeouts doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bcm pause time selection 1-1-00 ¶ +bct automatic release signal detection time selection 3-40 ¶ +bct disconnect recognition time selection 3-33 ¶ +bct trunk dtmf duration/interdigit selection 3...

  • Page 339

    Xen ipk features and specifications manual features and specifications manual f5 – 329 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +alm tie line release detect time selection 3-18 ¶ +alm tie line wink/delay signal detect timeout selection 3-25 ¶ +bm attendant add-on console transfer/camp-on recall ti...

  • Page 340

    July 2003 nec business solutions ltd 330 – f5 flexible timeouts doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 341: Full Duplex Handsfree

    Features and specifications manual f6 – 331 doc. No. 8201 - release 1.0 july 2003 full duplex handsfree f-6 feature description the hfu-u( ) unit is an add-on device to the dtu-type multiline terminals that provides full duplex speakerphone ability. An external microphone is also provided with the h...

  • Page 342

    July 2003 nec business solutions ltd 332 – f6 full duplex handsfree doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btm hfu selection 4-29 when the system is ...

  • Page 343: Full Handsfree Operation

    Features and specifications manual f7 – 333 doc. No. 8201 - release 1.0 july 2003 full handsfree operation f-7 feature description a built-in handsfree ability is included with all multiline terminals for internal and outside calls. A mic on/off key or feature access code allows the microphone to be...

  • Page 344

    July 2003 nec business solutions ltd 334 – f7 full handsfree operation doc. No. 8 201 - re lease 1.0 july 2003 service conditions general one override can be received during handsfree conversation. The microphone must be on to answer calls handsfree. A flexible line key can be assigned as a mic on/o...

  • Page 345: General Purpose Relays

    Features and specifications manual g1 – 335 doc. No. 8201 - release 1.0 july 2003 general purpose relays g-1 feature description two relays located on the ecr-u( ) etu are designated for use as an application dictates. These relays are either off or on, and do not change state until a station user m...

  • Page 346

    July 2003 nec business solutions ltd 336 - g1 general purpose relays doc. No. 8 201 - re lease 1.0 july 2003 to toggle the relay from on to off (or off to on): 1. Press t + 0 . 2. Dial the relay number 0 or a (for gpr0 or gpr1). 3. Press t . Service conditions the rating of the general purpose relay...

  • Page 347: Group Listening

    Features and specifications manual g2 – 337 doc. No. 8201 - release 1.0 july 2003 group listening g-2 feature description the group listening feature allows user to press the speaker key so others in the room can listen to a conversation over the built-in speaker of a multiline terminal. While group...

  • Page 348

    July 2003 nec business solutions ltd 338 - g2 group listening doc. No. 8 201 - re lease 1.0 july 2003 when the user goes on-hook during group listening, the call is automatically placed in handsfree monitor/speakerphone mode and group listening is cancelled. Off-hook ringing is provided with this fe...

  • Page 349: Handset Mute

    Features and specifications manual h1 – 339 doc. No. 8201 - release 1.0 july 2003 handset mute h-1 feature description the handset mute feature is provided to most terminals connected to the xen ipk system. While talking on the multiline terminal handset, a station user can dial a feature code or pr...

  • Page 350

    July 2003 nec business solutions ltd 340 – h1 handset mute doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 351: Handsfree Answerback

    Features and specifications manual h2 – 341 doc. No. 8201 - release 1.0 july 2003 handsfree answerback h-2 feature description each multiline terminal is equipped with a microphone for handsfree answerback during internal voice calls. Microphone status is indicated by a mic led located on each multi...

  • Page 352

    July 2003 nec business solutions ltd 342 – h2 handsfree answerback doc. No. 8 201 - re lease 1.0 july 2003 general multiline terminal mic led must be turned on. The calling station controls the voice announcement or ringing signal. Multiline terminal users can receive voice calls from single line te...

  • Page 353: Handsfree Dialling

    Features and specifications manual h3 – 343 doc. No. 8201 - release 1.0 july 2003 handsfree dialling and monitoring h-3 feature description the handsfree dialling and monitoring feature enables all multiline terminal users to dial and monitor calls without using the handset. This feature frees the u...

  • Page 354

    July 2003 nec business solutions ltd 344 – h3 handsfree dialling and monitoring doc. No. 8 201 - re lease 1.0 july 2003 when a multiline terminal user lifts the handset, the monitoring condition is automatically released, and the speaker led goes off. The multiline terminal must remain in monitor mo...

  • Page 355: Headset Connection

    Features and specifications manual h4 – 345 doc. No. 8201 - release 1.0 july 2003 headset connection (built in) h-4 feature description a headset can be connected directly to a d term series i or dtu-type multiline terminal. This eliminates the need for an external headset switch. In addition, a hea...

  • Page 356

    July 2003 nec business solutions ltd 346 – h4 headset connection (built in) doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bn line key selection 2-05 ¶ +bn l...

  • Page 357: Hold With Recall

    Features and specifications manual h5 – 347 doc. No. 8201 - release 1.0 july 2003 hold with recall (exclusive & non- exclusive) h-5 feature description station users can place a call on hold, to free the station for other calls. Multiline terminal users can use exclusive hold (a held line can only b...

  • Page 358

    July 2003 nec business solutions ltd 348 – h5 hold with recall (exclusive & non- exclusive) doc. No. 8 201 - re lease 1.0 july 2003 1. Momentarily press the hookswitch; the call is placed on exclusive hold. If the handset is returned to the cradle, the call recalls immediately. 2. To retrieve a held...

  • Page 359

    Xen ipk features and specifications manual features and specifications manual h5 – 349 d oc. N o. 8201 - release 1.0 july 20 03 hold recall provides a timed reminder to the user that a call was placed on hold. When a held line recalls, multiline terminals equipped with an lcd receive the following i...

  • Page 360

    July 2003 nec business solutions ltd 350 – h5 hold with recall (exclusive & non- exclusive) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 361: Hot Line

    Features and specifications manual h6 – 351 doc. No. 8201 - release 1.0 july 2003 hot line h-6 feature description the hot line feature enables a station user to automatically dial an outside number or another station when the station goes off-hook. This feature is provided for multiline terminals a...

  • Page 362

    July 2003 nec business solutions ltd 352 – h6 hot line doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-, or 3-digit) assignment 1-1-46/4...

  • Page 363: Howler Tone Service

    Features and specifications manual h7 – 353 doc. No. 8201 - release 1.0 july 2003 howler tone service h-7 feature description the howler tone service feature provides a howler tone when a station remains off-hook after a call is completed or when a station is off-hook and digits are not dialled in a...

  • Page 364

    July 2003 nec business solutions ltd 354 – h7 howler tone service doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 365: I-Hold Indication

    Features and specifications manual i1 – 355 doc. No. 8201 - release 1.0 july 2003 i-hold indication i-1 feature description the i-hold indication feature provides a green led line key indication for calls held at a multiline terminal. Calls held at other stations provide a red led line key indicatio...

  • Page 366

    July 2003 nec business solutions ltd 356 – i1 i-hold indication doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bm hold recall time selection (non-exclusive h...

  • Page 367: Incoming Call

    Features and specifications manual i2 – 357 doc. No. 8201 - release 1.0 july 2003 incoming call identification i-2 feature description the incoming call identification feature identifies incoming calls on multiline terminals with an lcd. Internal calls are identified by showing the caller name and s...

  • Page 368

    July 2003 nec business solutions ltd 358 – i2 incoming call identification doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk name/number assignment 3-...

  • Page 369: Intercom By-Pass Co Call

    Features and specifications manual i3 – 359 doc. No. 8201 - release 1.0 july 2003 intercom by-pass co call i-3 feature description this feature allows a multiline telephone user to bypass a ringing trunk call and make an intercom call instead when the station is assigned with ringing line preference...

  • Page 370

    July 2003 nec business solutions ltd 360 – i3 intercom by-pass co call doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 371: Internal Voice/tone

    Features and specifications manual i4 – 361 doc. No. 8201 - release 1.0 july 2003 internal voice/tone signalling i-4 feature description the internal voice/tone signalling feature allows multiline terminal users to be signalled on incoming internal calls by voice announcement or by ringing, dependin...

  • Page 372

    July 2003 nec business solutions ltd 362 – i4 internal voice/tone signalling doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment voice/tone or tone/voice is assigned in system programming system- wide (default: voice/tone call). Restrictions single line telephone users can voi...

  • Page 373: Intercom Function

    Features and specifications manual i5 – 363 doc. No. 8201 - release 1.0 july 2003 intercom function i-5 feature description this feature allows all internal extensions to call each other without accessing the telephony network. There are three ways to generate an intercom call. 1. Using speaker key ...

  • Page 374

    July 2003 nec business solutions ltd 364 – i5 intercom function doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset or press p . 2. Press the pre-programmed icm key. 3. Receive intercom dial tone. 4. Dial extension number . 1. Lift the handset or press t . 2. Press p . 3. Receive intercom di...

  • Page 375

    Xen ipk features and specifications manual features and specifications manual i5 – 365 d oc. N o. 8201 - release 1.0 july 20 03 with a call in progress (internal or trunk call) the user can terminate the existing call and start an intercom call by pressing t , p or the pre-programmed intercom key. A...

  • Page 376

    July 2003 nec business solutions ltd 366 – i5 intercom function doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 377: Internal Zone Paging

    Features and specifications manual i6 – 367 doc. No. 8201 - release 1.0 july 2003 internal zone paging (meet me) i-6 feature description the internal zone paging feature allows for up to three zones of internal paging. The zones, consisting of multiline terminals, can be paged individually or all zo...

  • Page 378

    July 2003 nec business solutions ltd 368 – i6 internal zone paging (meet me) doc. No. 8 201 - re lease 1.0 july 2003 1. Press p or lift the handset. 2. Dial access code ej (set as default). 3. Use the handset to talk with party. Service conditions data assignment internal zone page times out after 9...

  • Page 379

    Xen ipk features and specifications manual features and specifications manual i6 – 369 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-...

  • Page 380

    July 2003 nec business solutions ltd 370 – i6 internal zone paging (meet me) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 381: Isdn-Bri Trunk

    Features and specifications manual i7 – 371 doc. No. 8201 - release 1.0 july 2003 isdn-bri trunk connections i-7 feature description isdn-bri (integrated service digital network - basic rate interface) is a public switched telephone network (pstn) service that provides two b channels (2b + d) for vo...

  • Page 382

    July 2003 nec business solutions ltd 372 – i7 isdn-bri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 use memory block 3-72 (isdn brt connection configuration) to assign the brt interface as point to point or point to multipoint (default: point to multipoint). Use memory block 4-47 (isdn ...

  • Page 383

    Xen ipk features and specifications manual features and specifications manual i7 – 373 d oc. N o. 8201 - release 1.0 july 20 03 for bri firmware version 1.35 or higher, malicious call trace is possible provided the class of service is set in the system and is subscribed with the telstra network. If ...

  • Page 384

    July 2003 nec business solutions ltd 374 – i7 isdn-bri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming co line service order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slo...

  • Page 385

    Xen ipk features and specifications manual features and specifications manual i7 – 375 d oc. N o. 8201 - release 1.0 july 20 03 calling party number (cpn) service order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interfac...

  • Page 386

    July 2003 nec business solutions ltd 376 – i7 isdn-bri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 387: Isdn-Pri Trunk

    Features and specifications manual i8 – 377 doc. No. 8201 - release 1.0 july 2003 isdn-pri trunk connections i-8 feature description this feature allows the system to connect directly to esti primary rate isdn lines. The prt(1)-u( ) etu is required for this facility and allows one connection. Each p...

  • Page 388

    July 2003 nec business solutions ltd 378 – i8 isdn-pri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 use memory block 3-91 (trunk type selection) to specify each isdn- pri trunk as co or did. Co sets isdn trunks for co services. Did sets isdn trunks for did services. Use memory block 3-2...

  • Page 389

    Xen ipk features and specifications manual features and specifications manual i8 – 379 d oc. N o. 8201 - release 1.0 july 20 03 use memory block 1-8-08 [class of service (station) feature selection 2] page 5 lk7 to allow (led on) or deny (default: led off) display of both name and number. Page 4 lk4...

  • Page 390

    July 2003 nec business solutions ltd 380 – i8 isdn-pri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 xen ipk restrictions two prt(1)-u( ) etus can be installed in a system. Up to 60 isdn trunks (b channels) can be assigned in a system. The prt(1)-u( ) etu can be installed in any slot (1-...

  • Page 391

    Xen ipk features and specifications manual features and specifications manual i8 – 381 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming isdn – pri installation co line service order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station...

  • Page 392

    July 2003 nec business solutions ltd 382 – i8 isdn-pri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 did line service calling party number (cpn) service order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk type...

  • Page 393

    Xen ipk features and specifications manual features and specifications manual i8 – 383 d oc. N o. 8201 - release 1.0 july 20 03 calling party number (cpn) presentation from station order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶...

  • Page 394

    July 2003 nec business solutions ltd 384 – i8 isdn-pri trunk connections doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 395: Isdn Supplementary

    Features and specifications manual i9 – 385 doc. No. 8201 - release 1.0 july 2003 isdn supplementary services i-9 feature description this feature allows a multiline telephone user to access the various supplementary services which may be available on your isdn network. The types of supplementary se...

  • Page 396

    July 2003 nec business solutions ltd 386 – i9 isdn supplementary services doc. No. 8 201 - re lease 1.0 july 2003 before termination of the call; 1. Press t fb t , or the assigned feature access key. If allowed in class of service, the mlt lcd displays "mct initiated". However, if the facility is no...

  • Page 397: I-Use Indication

    Features and specifications manual i10 – 387 doc. No. 8201 - release 1.0 july 2003 i-use indication i-10 feature description the i-use indication feature provides a green led line key indication for the line being used on multiline terminals. Other busy line keys are shown with red leds. This quickl...

  • Page 398

    July 2003 nec business solutions ltd 388 – i10 i-use indication doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 399: Key Function/multifunction

    Features and specifications manual k1 – 389 doc. No. 8201 - release 1.0 july 2003 key function/multifunction registration k-1 feature description the system can be registered as either a key function (kf) or a multifunction (mf) telephone system. This feature is set via a switch on the cpui( )-u( ) ...

  • Page 400

    July 2003 nec business solutions ltd 390 – k1 key function/multifunction registration doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 401: Large Led Indication

    Features and specifications manual l1 – 391 doc. No. 8201 - release 1.0 july 2003 large led indication l-1 feature description all multiline terminals are equipped with a large led to indicate incoming calls or messages that have been sent from the attendant or a voice mail system. System availabili...

  • Page 402

    July 2003 nec business solutions ltd 392 – l1 large led indication doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 403: Last Number Redial

    Features and specifications manual l2 – 393 doc. No. 8201 - release 1.0 july 2003 last number redial l-2 feature description the last number redial feature is used to redial the last outside number the user dialled by pressing the redial key and l . This is useful when a busy or no answer is receive...

  • Page 404

    July 2003 nec business solutions ltd 394 – l2 last number redial doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment the last number redial access code (default #) can be changed in system programming. Restrictions internal calls do not apply to this feature. General last numb...

  • Page 405: Least Cost Routing (Lcr)

    Features and specifications manual l3 – 395 doc. No. 8201 - release 1.0 july 2003 least cost routing (lcr) l-3 feature description the least cost routing feature routes outside calls to the least expensive route available. The mifm-u( ) etu and kmm( )ua provides cost effective call routing based on ...

  • Page 406

    July 2003 nec business solutions ltd 396 – l3 least cost routing (lcr) doc. No. 8 201 - re lease 1.0 july 2003 general lcr access is assigned per station in lcr class selection. Lcr is programmed via a personal computer and diskette through the mifm-u( ) etu. This connection is the same as the pc pr...

  • Page 407

    Xen ipk features and specifications manual features and specifications manual l3 – 397 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot...

  • Page 408

    July 2003 nec business solutions ltd 398 – l3 least cost routing (lcr) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 409: Live Monitoring

    Features and specifications manual l4 – 399 doc. No. 8201 - release 1.0 july 2003 live monitoring l-4 feature description xen multiline terminal users can listen to voice mail messages as the message is being recorded by the xenmail vms/fms. The live monitoring feature is password protected and can ...

  • Page 410

    July 2003 nec business solutions ltd 400 – l4 live monitoring doc. No. 8 201 - re lease 1.0 july 2003 press the cancel soft key. - or - press the live monitoring feature access key. Press the live monitoring feature access key. Pick up the handset. - or - press p . Service conditions data assignment...

  • Page 411

    Xen ipk features and specifications manual features and specifications manual l4 – 401 d oc. N o. 8201 - release 1.0 july 20 03 if dnd, call forward - all call, or station outgoing lockout is set during live monitoring mode, the live monitoring mode is cancelled. If required, a station user must set...

  • Page 412

    July 2003 nec business solutions ltd 402 – l4 live monitoring doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 413: Loop Start Trunks

    Features and specifications manual l5 – 403 doc. No. 8201 - release 1.0 july 2003 loop start trunks l-5 feature description loop start trunks can be connected to the xen ipk system via the coi ( )- u( ) etu or coid( )-u( ) etu. System availability terminal type not applicable . Required components c...

  • Page 414

    July 2003 nec business solutions ltd 404 – l5 loop start trunks doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 415: Message Waiting

    Features and specifications manual m1 – 405 doc. No. 8201 - release 1.0 july 2003 message waiting m-1 feature description a locally provided music source or an internal music source can be used to supply music to parties on hold, to assure them that they are still connected to the system. System sof...

  • Page 416

    July 2003 nec business solutions ltd 406 – m1 message waiting doc. No. 8 201 - re lease 1.0 july 2003 service conditions general a message waiting indication can be identified on the large led on the recipient multiline terminal. Message waiting indications from the attendant add-on console flash gr...

  • Page 417: Microphone Control

    Features and specifications manual m2 – 407 doc. No. 8201 - release 1.0 july 2003 microphone control m-2 feature description the microphone control feature allows microphone control with on/off status indication on all multiline terminals. A flexible line key or one-touch key programmed for micropho...

  • Page 418

    July 2003 nec business solutions ltd 408 – m2 microphone control doc. No. 8 201 - re lease 1.0 july 2003 when the mic led is off 1. Press t . 2. Dial access code a . 3. The mic led goes on. When the mic led is on 1. Press t . 2. Dial access code a . 3. The mic led goes off. Service conditions genera...

  • Page 419

    Xen ipk features and specifications manual features and specifications manual m2 – 409 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btm line key selection...

  • Page 420

    July 2003 nec business solutions ltd 410 – m2 microphone control doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 421: Multiline Conference

    Features and specifications manual m3 – 411 doc. No. 8201 - release 1.0 july 2003 multiline conference bridge m-3 feature description the multiline conference bridge allows any intercom or outside caller to call the cnf(8)-u( ) etu to place a multiparty conference call. Each cnf(8)-u( ) etu supports...

  • Page 422

    July 2003 nec business solutions ltd 412 – m3 multiline conference bridge doc. No. 8 201 - re lease 1.0 july 2003 1. Call the conference bridge extension number and wait for the voice prompt. 2. Dial the default supervisor password ( kkkk ), then l . 3. Skip options until the customised greeting opt...

  • Page 423

    Xen ipk features and specifications manual features and specifications manual m3 – 413 d oc. N o. 8201 - release 1.0 july 20 03 1. Call a trunk that is set as automated attendant. 2. Select the option for an extension connected to the conference bridge. 3. When the voice prompt is heard, enter the c...

  • Page 424

    July 2003 nec business solutions ltd 414 – m3 multiline conference bridge doc. No. 8 201 - re lease 1.0 july 2003 restrictions the supervisor must perform the setting procedures before the conference bridge can be used. Up to 16 analogue voicemail ports are available. The cnf(8)-u( ) etu reduces thi...

  • Page 425: Multilingual Lcd

    Features and specifications manual m4 – 415 doc. No. 8201 - release 1.0 july 2003 multilingual lcd indication m-4 feature description the multilingual lcd indication feature provides the option for english, french, spanish or japanese characters on multiline terminals that have an lcd. Language sele...

  • Page 426

    July 2003 nec business solutions ltd 416 – m4 multilingual lcd indication doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 427: Multiple Trunk Groups

    Features and specifications manual m5 – 417 doc. No. 8201 - release 1.0 july 2003 multiple trunk groups m-5 feature description a maximum of 32 trunk groups may be assigned. Each group can have a separate trunk group access code. Assigning trunk groups provides access to different types of outside t...

  • Page 428

    July 2003 nec business solutions ltd 418 – m5 multiple trunk groups doc. No. 8 201 - re lease 1.0 july 2003 general dial access is provided only on systems registered as multifunction. At default, co/pbx/isdn lines 01~ 08 are assigned in trunk group 1, all tie lines are assigned in trunk group 2, an...

  • Page 429: Multi-Zone Digital Cordless

    Features and specifications manual m6 – 419 doc. No. 8201 - release 1.0 july 2003 multi-zone digital cordless m-6 feature description the phs multi-zone digital cordless system is essential for busy people on the move. Using a series of internally placed micro cellular repeater stations, you can mov...

  • Page 430

    July 2003 nec business solutions ltd 420 – m6 multi-zone digital cordless doc. No. 8 201 - re lease 1.0 july 2003 call forwarding when a d term drover is powered off or out of zone, a call directed to it is forwarded to a vms, and a message can be recorded to the vms and checked from the d term drov...

  • Page 431

    Xen ipk features and specifications manual features and specifications manual m6 – 421 d oc. N o. 8201 - release 1.0 july 20 03 ps authorization the d term drover user can confirm the identity to prevent an unauthorized d term drover from accessing the system. Identity is confirmed between the syste...

  • Page 432

    July 2003 nec business solutions ltd 422 – m6 multi-zone digital cordless doc. No. 8 201 - re lease 1.0 july 2003 if the phs phone is set with cfa, all calls go immediately to the personal vm greeting message. A maximum of four ps handsets should be programmed with the same call arrival key (car). A...

  • Page 433

    Xen ipk features and specifications manual features and specifications manual m6 – 423 d oc. N o. 8201 - release 1.0 july 20 03 either a line key or call appearance key (cap key) must be programmed for each ps handset port to enable line seizure and to allow dit, did and transferred co calls to be a...

  • Page 434

    July 2003 nec business solutions ltd 424 – m6 multi-zone digital cordless doc. No. 8 201 - re lease 1.0 july 2003 ¶ + btt station to class of service feature assignment 4-17 ¶ + btm ringing line preference selection 4-11 order and shortcut system data name memory block function 1-8-07 attendant page...

  • Page 435: Music On Hold

    Features and specifications manual m7 – 425 doc. No. 8201 - release 1.0 july 2003 music on hold m-7 feature description a locally provided music source or an internal music source can be used to supply music to parties on hold, to assure them that they are still connected to the system. Co ports can...

  • Page 436

    July 2003 nec business solutions ltd 426 – m7 music on hold doc. No. 8 201 - re lease 1.0 july 2003 when connecting an external music source to a spare port of a coi( )- u( ) etu or coid( )-u( ) etu, a powered line isolation unit with a telecommunications compliance label is required to provide line...

  • Page 437

    Xen ipk features and specifications manual features and specifications manual m7 – 427 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ + au automated attendan...

  • Page 438

    July 2003 nec business solutions ltd 428 – m7 music on hold doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 439: Nesting Dial

    Features and specifications manual n1 – 431 doc. No. 8201 - release 1.0 july 2003 draft 3 nesting dial n-1 feature description multiline terminal users may store up to four speed dial (system or station speed dial) buffer numbers in one station speed dial buffer. All four buffers can then be consecu...

  • Page 440

    July 2003 nec business solutions ltd 432 – n1 nesting dial doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Press q . 3. Press the feature access key. 4. Dial (function) code 0 . 5. Dial the trunk or trunk group access code (maximum four digits). 6. Press o . 7. Dial the speed dial buffer num...

  • Page 441

    Xen ipk features and specifications manual features and specifications manual n1 – 433 d oc. N o. 8201 - release 1.0 july 20 03 key function 1. Press the desired co/pbx line key. 2. Press q . 3. Dial the speed dial buffer number ( 00~ii ) with nested buffer(s). 4. Use handsfree answerback or lift th...

  • Page 442

    July 2003 nec business solutions ltd 434 – n1 nesting dial doc. No. 8 201 - re lease 1.0 july 2003 service conditions restrictions a maximum of 24 digits can be programmed into a speed dial buffer. A maximum of 22 digits can be programmed into a feature access key. A maximum of 16 digits can be prog...

  • Page 443: Night Call Pickup

    Features and specifications manual n2 – 435 doc. No. 8201 - release 1.0 july 2003 draft 3 night call pickup n-2 feature description the night call pickup feature functions when the system is in night mode and an incoming call rings in. When the night chime is ringing, station users are able to answe...

  • Page 444

    July 2003 nec business solutions ltd 436 – n2 night call pickup doc. No. 8 201 - re lease 1.0 july 2003 general the night call pickup access code is valid when any tenant is in the night mode and the night chime feature has been assigned for that tenant in system programming. When several incoming c...

  • Page 445: Night Chime

    Features and specifications manual n3 – 437 doc. No. 8201 - release 1.0 july 2003 draft 3 night chime n-3 feature description the night chime feature provides a common audible tone signal with one relay contact for control when incoming co/pbx calls are received in night mode. The relay contact clos...

  • Page 446

    July 2003 nec business solutions ltd 438 – n3 night chime doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name n-2 night call pickup n-4 night transfer order and shortcut system data name memory block function 1-8-07 attendant page-li...

  • Page 447: Night Transfer

    Features and specifications manual n4 – 439 doc. No. 8201 - release 1.0 july 2003 draft 3 night transfer n-4 feature description attendant positions (with or without attendant add-on consoles) can place the system in or out of night mode. This provides a change in the ring assignment of co/pbx lines...

  • Page 448

    July 2003 nec business solutions ltd 440 – n4 night transfer doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Dial access code he . 3. Enter the tenant number ( 00~dg ). 4. Press t . 1. Press t . 2. Dial access code he . 3. Enter the tenant number ( 00~dg ). 4. Press t . Service conditions da...

  • Page 449

    Xen ipk features and specifications manual features and specifications manual n4 – 441 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service (...

  • Page 450

    July 2003 nec business solutions ltd 442 – n4 night transfer doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 451: Off-Hook Ringing

    Features and specifications manual o1 – 443 doc. No. 8201 - release 1.0 july 2003 off-hook ringing o-1 feature description the off-hook ringing feature alerts a multiline terminal user that an incoming outside call is ringing to that station while the user is engaged on another call. Off-hook ringin...

  • Page 452

    July 2003 nec business solutions ltd 444 – o1 off-hook ringing doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name d-14 do not disturb (dnd) order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8...

  • Page 453: Off-Premise Extension

    Features and specifications manual o2 – 445 doc. No. 8201 - release 1.0 july 2003 off-premise extension o-2 feature description this feature allows single line telephones (slts) located remotely, up to 6km away, to access the xen ipk system with the same ability as an on- site single line telephone....

  • Page 454

    July 2003 nec business solutions ltd 446 – o2 off-premise extension doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming this page intentionally left blank order and shortcut system data name memory block function 1-8-07 attendant page- line key 1-8-08 station page- line key ¶ +bs ca...

  • Page 455: One-Touch/feature

    Features and specifications manual o3 – 447 doc. No. 8201 - release 1.0 july 2003 one-touch/feature access key o-3 feature description one-touch/feature access keys are provided with multiline terminals to allow a multiline terminal user to press a single, flexible feature access key or one-touch ke...

  • Page 456

    July 2003 nec business solutions ltd 448 – o3 one-touch/feature access key doc. No. 8 201 - re lease 1.0 july 2003 when programming feature access or one-touch keys, the conf key can be used to backspace and erase an entry. Each one-touch key can store up to 16 digits. Nesting dial is allowed under ...

  • Page 457: Pc Attendant Console

    Features and specifications manual p1 – 449 doc. No. 8201 - release 1.0 july 2003 pc attendant console p-1 feature description the xenmail pc attendant is a powerful windows application that integrates the major features of the traditional attendant position with the power of a pc to form a robust d...

  • Page 458

    July 2003 nec business solutions ltd 450 – p1 pc attendant console doc. No. 8 201 - re lease 1.0 july 2003 service conditions pc attendant has three main components: 1. Pc attendant application software: this application runs on a pc and provides the pc based gui (graphical user interface) and featu...

  • Page 459

    Xen ipk features and specifications manual features and specifications manual p1 – 451 d oc. N o. 8201 - release 1.0 july 20 03 pc attendant supports a maximum of 24 lines. However, each additional dss/blf programmed beyond the value in the maximum number of dss/blf buttons wizard auto-programs colu...

  • Page 460

    July 2003 nec business solutions ltd 452 – p1 pc attendant console doc. No. 8 201 - re lease 1.0 july 2003 message pad with e-mail option click the take msg button and a message pad pops up with the name or number of the caller and date and time already filled in. Enter the message and either print ...

  • Page 461: Pc Programming

    Features and specifications manual p2 – 453 doc. No. 8201 - release 1.0 july 2003 pc programming p-2 feature description the mifm-u( ) etu and maintenance access terminal (mat) software allows the system to be programmed from a personal computer (pc). System data can be transferred to/from a diskett...

  • Page 462

    July 2003 nec business solutions ltd 454 – p2 pc programming doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot assignment 7-1 ¶ +bs mif (...

  • Page 463: Pooled Line (Outgoing)

    Features and specifications manual p3 – 455 doc. No. 8201 - release 1.0 july 2003 pooled line (outgoing) p-3 feature description the pooled line feature allows multiline terminal users to seize an outside line on one pooled line key. One pooled line key can accommodate a trunk group or route advance...

  • Page 464

    July 2003 nec business solutions ltd 456 – p3 pooled line (outgoing) doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk-to-trunk group assignment 3-03 ...

  • Page 465: Power Failure Transfer

    Features and specifications manual p4 – 457 doc. No. 8201 - release 1.0 july 2003 power failure transfer p-4 feature description the power failure transfer feature ensures that a customer has access to the central office network during a power outage. The co/pbx tip and ring are automatically transf...

  • Page 466

    July 2003 nec business solutions ltd 458 – p4 power failure transfer doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot assignment 7-1.

  • Page 467: Preset Dialling

    Features and specifications manual p5 – 459 doc. No. 8201 - release 1.0 july 2003 preset dialling p-5 feature description the preset dialling feature enables a multiline terminal user to originate an outgoing call by predialling digits on the keypad. After dialling the number, the user can go off-ho...

  • Page 468

    July 2003 nec business solutions ltd 460 – p5 preset dialling doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service (station) feature selection...

  • Page 469: Prime Line Assignment

    Features and specifications manual p6 – 461 doc. No. 8201 - release 1.0 july 2003 prime line assignment p-6 feature description prime line assignment allows a station user to go off-hook and originate an outside call from the trunk assigned as the prime line without pressing the line key. This featu...

  • Page 470

    July 2003 nec business solutions ltd 462 – p6 prime line assignment doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment prime line can be assigned to a trunk or a pooled line (trunk group or route advance block) in system programming. There are two ways to achieve this, with m...

  • Page 471: Privacy On All Calls

    Features and specifications manual p7 – 463 doc. No. 8201 - release 1.0 july 2003 privacy on all calls p-7 feature description the system provides complete privacy on all calls. A station user cannot enter another conversation unless allowed via barge-in or add-on conference. System availability ter...

  • Page 472

    July 2003 nec business solutions ltd 464 – p7 privacy on all calls doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service (station) feature sele...

  • Page 473: Privacy Release

    Features and specifications manual p8 – 465 doc. No. 8201 - release 1.0 july 2003 privacy release p-8 feature description privacy release allows the multiline terminal user to release the privacy on an outside line by pressing a privacy release key programmed on the station. Another user can then pr...

  • Page 474

    July 2003 nec business solutions ltd 466 – p8 privacy release doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset or press p . 2. Press the co/pbx line key or cap key that released privacy. 1. Press the flashing line key or dial trunk access code for the trunk. Service conditions data assign...

  • Page 475

    Xen ipk features and specifications manual features and specifications manual p8 – 467 d oc. N o. 8201 - release 1.0 july 20 03 privacy release is not allowed if a conference is in progress. To join a co/pbx call using privacy release the originating co/pbx key or cap key must be assigned to that st...

  • Page 476

    July 2003 nec business solutions ltd 468 – p8 privacy release doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bn trunk to tenant assignment 2-01 ¶ +bn line ke...

  • Page 477: Private Lines

    Features and specifications manual p9 – 469 doc. No. 8201 - release 1.0 july 2003 private lines p-9 feature description the private lines feature allows two outside lines to be programmed as private lines. Only a multiline terminal that has been programmed for the private lines feature can have acce...

  • Page 478

    July 2003 nec business solutions ltd 470 – p9 private lines doc. No. 8 201 - re lease 1.0 july 2003 tie lines can be assigned as private lines. Private lines cannot follow call forward assignments unless the destination telephones use the same private lines. Related features list guide to feature pr...

  • Page 479: Programming From

    Features and specifications manual p10 – 471 doc. No. 8201 - release 1.0 july 2003 programming from multiline terminal p-10 feature description system programming can be performed from designated multiline terminals (with an lcd) connected to the first two esi(8)-u( ) etu ports. Some programming cha...

  • Page 480

    July 2003 nec business solutions ltd 472 – p10 programming from multiline terminal doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 481: Push Button Dial -

    Features and specifications manual p11 – 473 doc. No. 8201 - release 1.0 july 2003 push button dial - dtmf or dp p-11 feature description the push button dial - dtmf or dp feature is provided on all single line telephones and outside lines. Tie lines are assigned per trunk to generate either dual-to...

  • Page 482

    July 2003 nec business solutions ltd 474 – p11 push button dial - dtmf or dp doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 483: Quick Transfer to

    Features and specifications manual q1 – 475 doc. No. 8201 - release 1.0 july 2003 quick transfer to voice mail q-1 feature description a station user trying to transfer a call can force the call to be transferred to the called party voice mail box. The transfer can be made after the transferred call...

  • Page 484

    July 2003 nec business solutions ltd 476 – q1 quick transfer to voice mail doc. No. 8 201 - re lease 1.0 july 2003 1. Make the intercom call. 2. Dial the quick transfer access code (default: g ). 3. Leave a voice mail message. 4. Hang up. Service conditions data assignment a voice mail master number...

  • Page 485

    Xen ipk features and specifications manual features and specifications manual q1 – 477 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba intercom feature ac...

  • Page 486

    July 2003 nec business solutions ltd 478 – q1 quick transfer to voice mail doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 487: Recall Key

    Features and specifications manual r1 – 479 doc. No. 8201 - release 1.0 july 2003 recall key r-1 feature description the recall key feature either generates a hookflash to access features provided by the outside exchange or abandons a call while retaining the co/pbx line for another call. Each multi...

  • Page 488

    July 2003 nec business solutions ltd 480 – r1 recall key doc. No. 8 201 - re lease 1.0 july 2003 if you press the recall key at an lcr station during a conversation with an outside party and the trunk is assigned as a co trunk (using trunk type assignment memory block 3-91), the following occurs: z ...

  • Page 489

    Xen ipk features and specifications manual features and specifications manual r1 – 481 d oc. N o. 8201 - release 1.0 july 20 03 related features list guide to feature programming feature number feature name c-17 class of service d-18 drop key order and shortcut system data name memory block function...

  • Page 490

    July 2003 nec business solutions ltd 482 – r1 recall key doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 491: Recall With Station

    Features and specifications manual r2 – 483 doc. No. 8201 - release 1.0 july 2003 recall with station identification r-2 feature description when the call is not answered in a specified time, it recalls with station identification. During the recall, the multiline terminal display shows the station ...

  • Page 492

    July 2003 nec business solutions ltd 484 – r2 recall with station identification doc. No. 8 201 - re lease 1.0 july 2003 related features list guide to feature programming feature number feature name c-13 call park - system i-1 i-hold indication order and shortcut system data name memory block funct...

  • Page 493: Redial Key

    Features and specifications manual r3 – 485 doc. No. 8201 - release 1.0 july 2003 redial key r-3 feature description users can press the redial key and dial the speed dial buffer number to access system and station speed dial. Users can also press the redial key and # to redial the last outside numb...

  • Page 494

    July 2003 nec business solutions ltd 486 – r3 redial key doc. No. 8 201 - re lease 1.0 july 2003 multifunction (dial access) 1. Press q . 2. Dial the speed dial buffer number ( 00~ii ). Service conditions general the last outside line number (24 digits maximum) that is dialled is automatically redia...

  • Page 495: Remote Programming

    Features and specifications manual r4 – 487 doc. No. 8201 - release 1.0 july 2003 remote programming r-4 feature description remote programming provides a method to modify and save all system parameters from a remote location using a modem. This is a variation of the maintenance access terminal (mat...

  • Page 496

    July 2003 nec business solutions ltd 488 – r4 remote programming doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot assignment 7-1 ¶ +css ...

  • Page 497: Resident System Program

    Features and specifications manual r5 – 489 doc. No. 8201 - release 1.0 july 2003 resident system program r-5 feature description when power is supplied to the system, the hardware configuration is scanned and resident system program default values are assigned. This enables immediate operation, eve...

  • Page 498

    July 2003 nec business solutions ltd 490 – r5 resident system program doc. No. 8 201 - re lease 1.0 july 2003 default attendant add-on console key assignments are: a first initialisation of the system returns all programming values to default. This can be performed by disconnecting the battery on th...

  • Page 499: Restriction (Outgoing)

    Features and specifications manual r6 – 491 doc. No. 8201 - release 1.0 july 2003 restriction (outgoing) r-6 feature description the restriction (outgoing) feature denies station users the ability to originate outside calls per station/per trunk. At stations where outgoing restriction is assigned, u...

  • Page 500

    July 2003 nec business solutions ltd 492 – r6 restriction (outgoing) doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btt trunk outgoing restriction 4-19 when ...

  • Page 501: Ringing Line Preference

    Features and specifications manual r7 – 493 doc. No. 8201 - release 1.0 july 2003 ringing line preference r-7 feature description the ringing line preference feature allows station users to answer any outside line that is ringing in on their station by going off-hook without having to press the answ...

  • Page 502

    July 2003 nec business solutions ltd 494 – r7 ringing line preference doc. No. 8 201 - re lease 1.0 july 2003 when the user sets ringing line preference, the answer key lights solid red at their station. Ringing line preference has priority over prime line and hot line assignment. The co line that b...

  • Page 503: Ring Tone Variation

    Features and specifications manual r8 – 495 doc. No. 8201 - release 1.0 july 2003 ring tone variation r-8 feature description ring tone variation provides three different tone pitches that can be assigned per telephone or per co/pbx. With this feature, the user can verify priority co/pbx calls or id...

  • Page 504

    July 2003 nec business solutions ltd 496 – r8 ring tone variation doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts distinctive ringing by telephone or co s...

  • Page 505: Route Advance Block

    Features and specifications manual r9 – 497 doc. No. 8201 - release 1.0 july 2003 route advance block r-9 feature description the route advance block feature allows up to 32 tables to be assigned. Each table may contain four trunk group priority levels from lowest cost to most expensive. A station u...

  • Page 506

    July 2003 nec business solutions ltd 498 – r9 route advance block doc. No. 8 201 - re lease 1.0 july 2003 restrictions the system must be assigned as mf registration. General outgoing restriction and code restriction rules apply to stations dialling out via route advance blocks. The line key assigne...

  • Page 507: Save and Repeat

    Features and specifications manual s1 – 499 doc. No. 8201 - release 1.0 july 2003 save and repeat s-1 feature description the save and repeat feature allows a multiline terminal user to save the last outside number dialled in system memory for later use. System availability terminal type all multili...

  • Page 508

    July 2003 nec business solutions ltd 500 – s1 save and repeat doc. No. 8 201 - re lease 1.0 july 2003 a new number can be saved over the last save and repeat number. The save and repeat and the store and repeat features cannot be simultaneously used from a multiline terminal. The same memory area is...

  • Page 509: Scrolling Directories

    Features and specifications manual s2 – 501 doc. No. 8201 - release 1.0 july 2003 scrolling directories s-2 feature description the scrolling directories feature functions like a telephone directory. It provides the user of a d term series i multiline terminal with softkeys a list of system and/or s...

  • Page 510

    July 2003 nec business solutions ltd 502 – s2 scrolling directories doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment use memory block 1-1-18 (system speed dial restriction by tenant) to specify whether or not system speed dial is restricted for tenants. (default: 00, unrest...

  • Page 511

    Xen ipk features and specifications manual features and specifications manual s2 – 503 d oc. N o. 8201 - release 1.0 july 20 03 if the feature key or digit key is not pressed within 10 seconds, scrolling is cancelled. When scrolling, the system uses the following criteria to display the information ...

  • Page 512

    July 2003 nec business solutions ltd 504 – s2 scrolling directories doc. No. 8 201 - re lease 1.0 july 2003 scrolling mode is cancelled when one of the following keys are pressed: hold, transfer, answer, redial, one-touch, or feature access. Key operation is ignored when conf or recall is pressed du...

  • Page 513: Secondary Incoming

    Features and specifications manual s3 – 505 doc. No. 8201 - release 1.0 july 2003 secondary incoming extension s-3 feature description secondary incoming extensions can be assigned on flexible line keys. The status of the secondary incoming extension appears on the led of the secondary incoming exte...

  • Page 514

    July 2003 nec business solutions ltd 506 – s3 secondary incoming extension doc. No. 8 201 - re lease 1.0 july 2003 calls cannot be originated from a secondary incoming extension. Off-hook ringing is provided with calls ringing into secondary incoming extensions. Secondary incoming extensions cannot ...

  • Page 515: Seized Trunk Name/

    Features and specifications manual s4 – 507 doc. No. 8201 - release 1.0 july 2003 seized trunk name/ number display s-4 feature description the seized trunk name/number display feature displays the telephone name or number (assigned in system programming) of each trunk in the system. These names or ...

  • Page 516

    July 2003 nec business solutions ltd 508 – s4 seized trunk name/ number display doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bct trunk name/number assignme...

  • Page 517: Simplified Call Distribution

    Features and specifications manual s5 – 509 doc. No. 8201 - release 1.0 july 2003 simplified call distribution s-5 feature description simplified call distribution is a hunting method that distributes calls evenly to all members of a hunt group. It is very similar to ucd but does not require members...

  • Page 518

    July 2003 nec business solutions ltd 510 – s5 simplified call distribution doc. No. 8 201 - re lease 1.0 july 2003 if an scd call is unanswered the xen ipk system uses the call forward - no answer timer to send the call to the next available scd station. This forward on no answer is a single event a...

  • Page 519: Single Line Telephone

    Features and specifications manual s6 – 511 doc. No. 8201 - release 1.0 july 2003 single line telephone access s-6 feature description the xen ipk system provides for the connection of a maximum of 118 single line telephones (slts). Single line telephone users can make co/ pbx calls, internal calls,...

  • Page 520

    July 2003 nec business solutions ltd 512 – s6 single line telephone access doc. No. 8 201 - re lease 1.0 july 2003 1. Press the hookswitch momentarily, and receive internal dial tone. 2. Dial the station number where call is to be transferred. 3. Hang up. 1. Lift the handset, and receive internal di...

  • Page 521

    Xen ipk features and specifications manual features and specifications manual s6 – 513 d oc. N o. 8201 - release 1.0 july 20 03 after the pbr is released, dtmf tones from a single line telephone are not detected by the system but are sent directly to the co/pbx line. If data line security is assigne...

  • Page 522

    July 2003 nec business solutions ltd 514 – s6 single line telephone access doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bti bounce protect time selection 1-3-01 ¶ +btt station name assignment 4-18 ¶ +btt telephone to tenant assignment 4-09 ¶ +btt slt data line security assignment 4-90 ¶ +btt co/pbx ri...

  • Page 523: Slt Adapter

    Features and specifications manual s7 – 515 doc. No. 8201 - release 1.0 july 2003 slt adapter s-7 feature description the single line telephone (slt) adapter allows a port of an esib/ esie(8)-u( ) etu to support a single line telephone. A single line telephone can be connected to the esi port using ...

  • Page 524

    July 2003 nec business solutions ltd 516 – s7 slt adapter doc. No. 8 201 - re lease 1.0 july 2003 1. Press the hookswitch momentarily, and receive second dial tone. 2. Dial the station number where call is to be transferred. 3. Hang up. 1. Lift the handset, and receive internal dial tone. 2. Dial th...

  • Page 525: Slt Timed Alarm

    Features and specifications manual s8 – 517 doc. No. 8201 - release 1.0 july 2003 slt timed alarm s-8 feature description a timed alarm (reminder) may be set at any single line telephone. At programmed intervals, the system automatically calls the slt station user to remind the user of a scheduled t...

  • Page 526

    July 2003 nec business solutions ltd 518 – s8 slt timed alarm doc. No. 8 201 - re lease 1.0 july 2003 1. Lift the handset or press p , and receive internal dial tone. 2. Dial the timed alarm set/cancel to single line telephone access code ______ (not assigned at default). 3. Dial the single line tel...

  • Page 527: Softkeys

    Features and specifications manual s9 – 519 doc. No. 8201 - release 1.0 july 2003 softkeys s-9 feature description the xen ipk system provides softkeys on all d term series i display (dtr) and dtu-type multiline terminals. Currently speed dial scrolling directories, account code - forced/verified an...

  • Page 528

    July 2003 nec business solutions ltd 520 – s9 softkeys doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 529: Speed Dial – Station

    Features and specifications manual s10 – 521 doc. No. 8201 - release 1.0 july 2003 speed dial – station s-10 feature description when 100-memory allocation is specified, each station in the system can be assigned 20 station speed dial buffers. Each station speed dial buffer may contain 24 digits or ...

  • Page 530

    July 2003 nec business solutions ltd 522 – s10 speed dial – station doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Press q . 3. Press the feature access key. 4. Dial 0 . 5. Dial the trunk or trunk group access code (maximum four digits). 6. Dial the desired telephone number. 7. Press t . 1....

  • Page 531

    Xen ipk features and specifications manual features and specifications manual s10 – 523 d oc. N o. 8201 - release 1.0 july 20 03 1. Press the desired feature access or one-touch key. 1. Lift the handset, and receive internal dial tone. 2. Dial the station speed dial access code (default: j ). 3. Dia...

  • Page 532

    July 2003 nec business solutions ltd 524 – s10 speed dial – station doc. No. 8 201 - re lease 1.0 july 2003 multiline terminals with an lcd display can verify station speed dial buffer contents by pressing the conference key, then the redial key, and then dialling the station speed dial buffer (80~9...

  • Page 533: Speed Dial Stored

    Features and specifications manual s11 – 525 doc. No. 8201 - release 1.0 july 2003 speed dial stored characters s-11 feature description each multiline terminal in the system may be assigned 20 station speed dial buffers. Depending on system programming, if 1000 additional system speed dial numbers ...

  • Page 534

    July 2003 nec business solutions ltd 526 – s11 speed dial stored characters doc. No. 8 201 - re lease 1.0 july 2003 6. Dial the desired telephone number. 7. Press u , and enter a name using the dial pad character codes. 8. Press t . 1. Press t . 2. Press q . 3. Dial the system speed dial buffer numb...

  • Page 535

    Xen ipk features and specifications manual features and specifications manual s11 – 527 d oc. N o. 8201 - release 1.0 july 20 03 service conditions data assignment the 80 or 1000 speed dial mode is assigned in system programming. In system programming, the name can be assigned to be displayed first,...

  • Page 536

    July 2003 nec business solutions ltd 528 – s11 speed dial stored characters doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming table 2-1 dial pad character assignment key press button 1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 1 1 @ [ ¥ ] ^ _ ‘ { l } ä â back to 1...

  • Page 537: Speed Dial – System

    Features and specifications manual s12 – 529 doc. No. 8201 - release 1.0 july 2003 speed dial – system s-12 feature description attendant positions can be used to program up to 1000 system speed dial memories or 80 system speed dial memories that provide shared access by all stations. System speed d...

  • Page 538

    July 2003 nec business solutions ltd 530 – s12 speed dial – system doc. No. 8 201 - re lease 1.0 july 2003 1. Press the desired feature access or one-touch key. 1. Lift the handset, and receive internal dial tone. 2. Dial the speed dial access code (default: j ). 3. Dial the system speed dial buffer...

  • Page 539

    Xen ipk features and specifications manual features and specifications manual s12 – 531 d oc. N o. 8201 - release 1.0 july 20 03 a pause, hookflash, , and # may be programmed into a system speed dial buffer. Each item is counted as a digit, except the trunk and trunk group access code. The built-in ...

  • Page 540

    July 2003 nec business solutions ltd 532 – s12 speed dial – system doc. No. 8 201 - re lease 1.0 july 2003 ¶ +bts class of service (attendant) feature selection 1 1-8-07 1-3 ¶ +btt station to class of service feature assignment 4-17 ¶ +ac system speed dial override by class selection 1-1-62 ¶ +bn sy...

  • Page 541: Station Camp-On

    Features and specifications manual s13 – 533 doc. No. 8201 - release 1.0 july 2003 station camp-on s-13 feature description the station camp-on feature allows a call to be transferred to a busy station. When the station receiving the camp-on tone becomes idle, the call rings and can be answered. Aft...

  • Page 542

    July 2003 nec business solutions ltd 534 – s13 station camp-on doc. No. 8 201 - re lease 1.0 july 2003 1. Press the hookswitch momentarily, and receive second dial tone. 2. Dial the station number to where call is to be transferred. 3. Hang up. Service conditions general if the camp-on is placed aft...

  • Page 543: Station Hunting

    Features and specifications manual s14 – 535 doc. No. 8201 - release 1.0 july 2003 station hunting s-14 feature description the station hunting feature distributes internal and outside calls to multiple stations in a station hunt group. When a station number programmed as a station hunting master nu...

  • Page 544

    July 2003 nec business solutions ltd 536 – s14 station hunting doc. No. 8 201 - re lease 1.0 july 2003 general a maximum of 120 stations in the xen ipk expanded system or 32 in the xen ipk basic system, can be assigned to a hunt group. The station master number is an actual station. If this station ...

  • Page 545

    Xen ipk features and specifications manual features and specifications manual s14 – 537 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +btt intercom master h...

  • Page 546

    July 2003 nec business solutions ltd 538 – s14 station hunting doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 547: Station Message Detail

    Features and specifications manual s15 – 539 doc. No. 8201 - release 1.0 july 2003 station message detail recording (smdr) s-15 feature description an optional mifm-u( ) etu provides detailed outside call records of system telephone usage. This supports cost control by identifying telephone users, t...

  • Page 548

    July 2003 nec business solutions ltd 540 – s15 station message detail recording (smdr) doc. No. 8 201 - re lease 1.0 july 2003 general if the printer or other i/o devices fail to operate, approximately 100 call records are saved in the mifm-u( ) etu buffer. When the buffer becomes full, the first ca...

  • Page 549

    Xen ipk features and specifications manual features and specifications manual s15 – 541 d oc. N o. 8201 - release 1.0 july 20 03 disa (both incoming and outgoing are printed). Format shown is printed if incoming caller hangs up first. Format is reversed if called party hangs up first. 07/03/98 09:00...

  • Page 550

    July 2003 nec business solutions ltd 542 – s15 station message detail recording (smdr) doc. No. 8 201 - re lease 1.0 july 2003 ftransferred station number 22-digit station number in system programming 33-digit station number in system programming 44-digit station number in system programming g call ...

  • Page 551

    Xen ipk features and specifications manual features and specifications manual s15 – 543 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +as smdr incoming/outgoing print selection 1-5-26 ¶ +as smdr valid call time assignment 1-5-25 ¶ +as smdr print format 1-5-02 ¶ +css com port baud rate setting assignmen...

  • Page 552

    July 2003 nec business solutions ltd 544 – s15 station message detail recording (smdr) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 553: Station Name/number

    Features and specifications manual s16 – 545 doc. No. 8201 - release 1.0 july 2003 station name/number display s-16 feature description this feature allows a multiline telephone to display on its lcd its name and/or station number. These are displayed while the telephone is idle. System availability...

  • Page 554

    July 2003 nec business solutions ltd 546 – s16 station name/number display doc. No. 8 201 - re lease 1.0 july 2003 the station number and/or name is positioned to the left side of the lcd. When both number and name are to be displayed, space(s) are provided between the number and name. Examples of t...

  • Page 555: Station Outgoing Lockout

    Features and specifications manual s17 – 547 doc. No. 8201 - release 1.0 july 2003 station outgoing lockout s-17 feature description this feature allows a station user to temporarily restrict outgoing calls by assigning a personal code (password). System availability terminal type all terminals. Req...

  • Page 556

    July 2003 nec business solutions ltd 548 – s17 station outgoing lockout doc. No. 8 201 - re lease 1.0 july 2003 1. Go off-hook; receive internal dial tone. 2. Dial password change access code. (not set at default). 3. Dial current password code. 4. Enter new password code. 5. Hang up. Service condit...

  • Page 557

    Xen ipk features and specifications manual features and specifications manual s17 – 549 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service ...

  • Page 558

    July 2003 nec business solutions ltd 550 – s17 station outgoing lockout doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 559: Station Relocation

    Features and specifications manual s18 – 551 doc. No. 8201 - release 1.0 july 2003 station relocation s-18 feature description the station relocation feature enables a station to be moved from one location to another without reprogramming the station data. The station set of features and extension n...

  • Page 560

    July 2003 nec business solutions ltd 552 – s18 station relocation doc. No. 8 201 - re lease 1.0 july 2003 restrictions this feature can be used to relocate terminals among the following combinations: this feature cannot be used with the following combinations: an error tone is received and error is ...

  • Page 561

    Xen ipk features and specifications manual features and specifications manual s18 – 553 d oc. N o. 8201 - release 1.0 july 20 03 this feature cannot be used to relocate dss consoles because consoles are not assigned station numbers. If station relocation is performed for a station that has an associ...

  • Page 562

    July 2003 nec business solutions ltd 554 – s18 station relocation doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 563: Station Transfer

    Features and specifications manual s19 – 555 doc. No. 8201 - release 1.0 july 2003 station transfer s-19 feature description the station transfer feature allows any station user in the system to transfer any call to any other station. Outside calls can be transferred to multiline terminals without t...

  • Page 564

    July 2003 nec business solutions ltd 556 – s19 station transfer doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment this feature can be disallowed in system programming system-wide (default: transfer is allowed). A recall timer for a transferred call can be programmed in syste...

  • Page 565: Step Call

    Features and specifications manual s20 – 557 doc. No. 8201 - release 1.0 july 2003 step call s-20 feature description if a caller receives a call waiting tone during an internal call, the caller can access the next higher station number in the same 10s group (e.G., 10~19, 20~29, or 110~119, 220~229)...

  • Page 566

    July 2003 nec business solutions ltd 558 – s20 step call doc. No. 8 201 - re lease 1.0 july 2003 if station 109 is call forwarded to station 121, and station 121 is busy, and a call is made to station 109 which forwards to station 121, a call waiting tone is received. If step call is used, the call ...

  • Page 567: Store and Repeat

    Features and specifications manual s21 – 559 doc. No. 8201 - release 1.0 july 2003 store and repeat s-21 feature description the store and repeat feature allows a multiline terminal user to store any telephone number in memory (while talking on a co/pbx line) for later use. System availability termi...

  • Page 568

    July 2003 nec business solutions ltd 560 – s21 store and repeat doc. No. 8 201 - re lease 1.0 july 2003 general the store and repeat and the save and repeat features cannot be used simultaneously from a multiline terminal. The same memory area is shared by both features. The stored number is retaine...

  • Page 569: Stored Hookflash

    Features and specifications manual s22 – 561 doc. No. 8201 - release 1.0 july 2003 stored hookflash s-22 feature description the stored hookflash feature allows any multiline terminal user to store a hookflash in a speed dial buffer to allow one-step access to certain centrex or pbx features. System...

  • Page 570

    July 2003 nec business solutions ltd 562 – s22 stored hookflash doc. No. 8 201 - re lease 1.0 july 2003 1. Press t . 2. Press q . 3. Press the one-touch key. 4. Dial 0 . 5. Dial the trunk or trunk group access code (maximum four digits). 6. Press s to enter a hookflash. 7. Dial the desired telephone...

  • Page 571

    Xen ipk features and specifications manual features and specifications manual s22 – 563 d oc. N o. 8201 - release 1.0 july 20 03 service conditions general this feature is available to all multiline terminals. Stored hookflash is effective on loop start trunks when the system is installed behind a p...

  • Page 572

    July 2003 nec business solutions ltd 564 – s22 stored hookflash doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 573: Synchronous Ringing

    Features and specifications manual s23 – 565 doc. No. 8201 - release 1.0 july 2003 synchronous ringing s-23 feature description the synchronous ringing feature synchronises co/pbx incoming ringing with the incoming ringing pattern from a central office. System availability terminal type all terminal...

  • Page 574

    July 2003 nec business solutions ltd 566 – s23 synchronous ringing doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 575: System Data Up/down

    Features and specifications manual s24 – 567 doc. No. 8201 - release 1.0 july 2003 system data up/down load s-24 feature description the system data up/down load feature, included with the nec maintenance access terminal (mat) software, transfers station speed dial data, system speed dial data, and ...

  • Page 576

    July 2003 nec business solutions ltd 568 – s24 system data up/down load doc. No. 8 201 - re lease 1.0 july 2003 service conditions this feature allows system data to be programmed from a pc connected to the system. Items that can be transferred: 1. Complete system data 2. Partial system data all sys...

  • Page 577: Tandem Switching of

    Features and specifications manual t1 – 569 doc. No. 8201 - release 1.0 july 2003 tandem switching of 4-wire e&m tie lines t-1 feature description the tandem switching of 4-wire e&m tie lines feature allows connecting e&m tie lines to other trunks through the system without help or supervision from ...

  • Page 578

    July 2003 nec business solutions ltd 570 – t1 tandem switching of 4-wire e&m tie lines doc. No. 8 201 - re lease 1.0 july 2003 general the xen ipk expanded system can handle a maximum of 32 simultaneous tandem calls. The xen ipk basic system can handle a maximum of 8 simultaneous tandem calls. After...

  • Page 579

    Xen ipk features and specifications manual features and specifications manual t1 – 571 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs card interface slot...

  • Page 580

    July 2003 nec business solutions ltd 572 – t1 tandem switching of 4-wire e&m tie lines doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 581: Tenant Service

    Features and specifications manual t2 – 573 doc. No. 8201 - release 1.0 july 2003 tenant service t-2 feature description tenant service subdivides the system into a maximum of 48 tenants that have outside line access. System availability terminal type not applicable. Required components none. Operat...

  • Page 582

    July 2003 nec business solutions ltd 574 – t2 tenant service doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bn trunk to tenant assignment 2-01 ¶ +btt telepho...

  • Page 583: Three-Minute Reminder

    Features and specifications manual t3 – 575 doc. No. 8201 - release 1.0 july 2003 three-minute reminder t-3 feature description this feature provides a reminder tone that is heard every three minutes by the multiline terminal user who originated or answered an outside call. System availability termi...

  • Page 584

    July 2003 nec business solutions ltd 576 – t3 three-minute reminder doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 585: Tone Override

    Features and specifications manual t4 – 577 doc. No. 8201 - release 1.0 july 2003 tone override t-4 feature description multiline terminal users calling a busy station and receiving a call waiting tone can generate a tone override that is heard by the originator and busy station. Multiline terminal ...

  • Page 586

    July 2003 nec business solutions ltd 578 – t4 tone override doc. No. 8 201 - re lease 1.0 july 2003 restrictions tone override can be accomplished only after receiving a call waiting tone. An attempt to tone override a multiline terminal may be denied for the following reasons: z the multiline termi...

  • Page 587: Trunk Queuing

    Features and specifications manual t5 – 579 doc. No. 8201 - release 1.0 july 2003 trunk queuing t-5 feature description the trunk queuing feature allows a station user to increase call processing efficiency. When all outside lines or a selected line are busy, telephone users can queue onto the busy ...

  • Page 588

    July 2003 nec business solutions ltd 580 – t5 trunk queuing doc. No. 8 201 - re lease 1.0 july 2003 1. Dial the access code for outside line. 2. Receive busy tone. 3. Dial the trunk queuing access code (default: gh ). 4. Restore the handset. 1. Receive internal ringing tone. 2. Lift the handset or p...

  • Page 589

    Xen ipk features and specifications manual features and specifications manual t5 – 581 d oc. N o. 8201 - release 1.0 july 20 03 if the queued outside line is not seized within the time specified in system programming, the queuing is released (default: 10 seconds.) if a station that has set trunk que...

  • Page 590

    July 2003 nec business solutions ltd 582 – t5 trunk queuing doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 591: Trunk-to-Trunk Transfer

    Features and specifications manual t6 – 583 doc. No. 8201 - release 1.0 july 2003 trunk-to-trunk transfer t-6 feature description the trunk-to-trunk transfer feature allows any station user to establish trunk-to-trunk transfers between two co/pbx (disconnect signal must be provided), isdn, did, and/...

  • Page 592

    July 2003 nec business solutions ltd 584 – t6 trunk-to-trunk transfer doc. No. 8 201 - re lease 1.0 july 2003 if a trunk-to-trunk transfer is established using call appearance keys, they stay lit until the trunks are released. When the system is operating in id mode (memory block 1-5-23 = id), to en...

  • Page 593: Two-Colour Leds

    Features and specifications manual t7 – 585 doc. No. 8201 - release 1.0 july 2003 two-colour leds t-7 feature description multiline terminals have two-colour leds (green or red) for flexible line keys and the large led indications. The two colours indicate station status (red) or message status (gre...

  • Page 594

    July 2003 nec business solutions ltd 586 – t7 two-colour leds doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 595: Uniform Call Distribution

    Features and specifications manual u1 – 587 doc. No. 8201 - release 1.0 july 2003 uniform call distribution (ucd) u-1 feature description the uniform call distribution (ucd) feature permits incoming dit/ana, did/tie, and co ring transferred calls to terminate in a prearranged hunt group. Incoming ca...

  • Page 596

    July 2003 nec business solutions ltd 588 – u1 uniform call distribution (ucd) doc. No. 8 201 - re lease 1.0 july 2003 overflow overflow service allows calls, that have been holding in queue for more than a predetermined time, to be directed to an assigned station or station hunting group. Queuing al...

  • Page 597

    Xen ipk features and specifications manual features and specifications manual u1 – 589 d oc. N o. 8201 - release 1.0 july 20 03 answer/release - headset this feature allows an agent using a headset to answer or release a ucd call. This feature uses the headset on/off key that is assigned on a line k...

  • Page 598

    July 2003 nec business solutions ltd 590 – u1 uniform call distribution (ucd) doc. No. 8 201 - re lease 1.0 july 2003 when the overflow destination station is set for call forward to a ucd group, overflow does not occur. No alert tone is provided if all agents in the ucd group are busy. Ucd and acd ...

  • Page 599

    Xen ipk features and specifications manual features and specifications manual u1 – 591 d oc. N o. 8201 - release 1.0 july 20 03 ¶ +aa acd/ucd group overflow destination assignment 1-12-01 ¶ +aa acd/ucd group overflow time selection 1-12-02 ¶ +bct dit assignment 3-42 ¶ +bct ana assignment 3-43 ¶ +btm...

  • Page 600

    July 2003 nec business solutions ltd 592 – u1 uniform call distribution (ucd) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 601: Uniform Numbering

    Features and specifications manual u2 – 593 doc. No. 8201 - release 1.0 july 2003 uniform numbering network u-2 feature description this feature allows multiple or compatible systems to be connected in a network via tie lines. Station users can access any station by dialling a system number and a st...

  • Page 602

    July 2003 nec business solutions ltd 594 – u2 uniform numbering network doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment when a system other than the xen ipk is being networked with a xen ipk system and the numbering plans cannot be changed on the existing system, tie lines...

  • Page 603

    Xen ipk features and specifications manual features and specifications manual u2 – 595 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +ba access code (1-, 2-...

  • Page 604

    July 2003 nec business solutions ltd 596 – u2 uniform numbering network doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 605: Universal Slots

    Features and specifications manual u3 – 597 doc. No. 8201 - release 1.0 july 2003 universal slots u-3 feature description the xen ipk system, b64-u( ) ksu, has eight universal slots and up to three cabinets can be installed. The system uses the same ksu for the basic and expansion cabinets to suppor...

  • Page 606

    July 2003 nec business solutions ltd 598 – u3 universal slots doc. No. 8 201 - re lease 1.0 july 2003 an esib(8)-u( ) etu with an esie(8)-u( ) etu installed supports 16 electronic station interface ports. This combination can be installed in any interface slot (1~8) of any cabinet (1~3) without requ...

  • Page 607

    Xen ipk features and specifications manual features and specifications manual u3 – 599 d oc. N o. 8201 - release 1.0 july 20 03 the available interface cards and maximum capacities for universal slots with the xen ipk system are shown in the following tables. Station interface units description maxi...

  • Page 608

    July 2003 nec business solutions ltd 600 – u3 universal slots doc. No. 8 201 - re lease 1.0 july 2003 trunk interface units description maximum capacities notes basic port package expanded port package brt (4)-u( ) etu 4-port isdn interface for 8 trunks 2 8 note 1 coi(4)-u( ) etu 4-port co/pbx line ...

  • Page 609

    Xen ipk features and specifications manual features and specifications manual u3 – 601 d oc. N o. 8201 - release 1.0 july 20 03 refer to the xen ipk system hardware manual for more information. Restrictions ksu power-based etu quantity limitations the following charts indicate the maximum number of ...

  • Page 610

    July 2003 nec business solutions ltd 602 – u3 universal slots doc. No. 8 201 - re lease 1.0 july 2003 related feature list guide to feature programming feature number feature name c-3 call arrival keys (car) d-7 digital voice mail d-8 direct inward dialling (did) d-16 door/monitor telephone e-3 e&m ...

  • Page 611: Unsupervised Conference

    Features and specifications manual u4 – 603 doc. No. 8201 - release 1.0 july 2003 unsupervised conference u-4 feature description the unsupervised conference feature allows a multiline terminal user to exit an established conference call and leave the remaining parties to continue talking. This same...

  • Page 612

    July 2003 nec business solutions ltd 604 – u4 unsupervised conference doc. No. 8 201 - re lease 1.0 july 2003 general a maximum of six conference calls (add-on and unsupervised) may be in progress at the same time. Other stations cannot enter an unsupervised conference. Other stations cannot be inte...

  • Page 613: User Programming Ability

    Features and specifications manual u5 – 605 doc. No. 8201 - release 1.0 july 2003 user programming ability u-5 feature description station users can perform programming functions at their station. Two features programmable from a station are station speed dial and ringing line preference. With nec c...

  • Page 614

    July 2003 nec business solutions ltd 606 – u5 user programming ability doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 615: Voice Mail Integration

    Features and specifications manual v1 – 607 doc. No. 8201 - release 1.0 july 2003 voice mail integration (analogue) v-1 feature description the voice mail integration feature provides the necessary interface between the xen ipk system and a locally-provided voice mail system. When a station is forwa...

  • Page 616

    July 2003 nec business solutions ltd 608 – v1 voice mail integration (analogue) doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment each sli( )-u( ) etu port can be assigned in system programming to support voice mail. A maximum of two sli(8)-u( ) etus or four sli(4)-u( ) etus...

  • Page 617

    Xen ipk features and specifications manual features and specifications manual v1 – 609 d oc. N o. 8201 - release 1.0 july 20 03 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bti voice mail/slt sel...

  • Page 618

    July 2003 nec business solutions ltd 610 – v1 voice mail integration (analogue) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 619: Voice Mail Message Key

    Features and specifications manual v2 – 611 doc. No. 8201 - release 1.0 july 2003 voice mail message key v-2 feature description the voice mail message key provides a visual indication as to the existence of new voice mail messages sent to a mailbox. This feature can be assigned on a line key (featu...

  • Page 620

    July 2003 nec business solutions ltd 612 – v2 voice mail message key doc. No. 8 201 - re lease 1.0 july 2003 service conditions data assignment use memory block 1-8-08 [class of service (station) feature selection 2] page 6 lk2 to allow (led on) voice mail message notification. Use memory block 1-8-...

  • Page 621

    Xen ipk features and specifications manual features and specifications manual v2 – 613 d oc. N o. 8201 - release 1.0 july 20 03 general the state of a one touch or feature access key is indicated by the red led as follows: z on steady - registered box number station is busy. Z flashing 0.25 on / 0.2...

  • Page 622

    July 2003 nec business solutions ltd 614 – v2 voice mail message key doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bs telephone type assignment 7-2 ¶ +btm m...

  • Page 623: Voice Over Internet

    Features and specifications manual v3 – 615 doc. No. 8201 - release 1.0 july 2003 voice over internet protocol (voip) v-3 feature description voice over ip sends the real time voice/fax over the corporate lan or wan. The voice from the telephone is digitised and then put into packets to be sent over...

  • Page 624

    July 2003 nec business solutions ltd 616 – v3 voice over internet protocol (voip) doc. No. 8 201 - re lease 1.0 july 2003 system availability terminal type all terminals. Required components ipt(4)/(8)-u( ) etu operating procedures service conditions data assignment memory block 1-1-59, (synchronous...

  • Page 625

    Xen ipk features and specifications manual features and specifications manual v3 – 617 d oc. N o. 8201 - release 1.0 july 20 03 coi/coid mode sixty-four trunks (loop start, e&m tie lines, and did trunks) can be installed in a xen ipk expanded system, or 16 trunks in a xen ipk basic system. Related f...

  • Page 626

    July 2003 nec business solutions ltd 618 – v3 voice over internet protocol (voip) doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 627: Voice Over Split

    Features and specifications manual v4 – 619 doc. No. 8201 - release 1.0 july 2003 voice over split v-4 feature description by dialling an access code, a station user can voice override the conversation between another station user and another party. When the conversation is interrupted, only the sta...

  • Page 628

    July 2003 nec business solutions ltd 620 – v4 voice over split doc. No. 8 201 - re lease 1.0 july 2003 1. Receive voice over. 2. Press u to answer the calling party. The other party is automatically placed on hold ( o flashes green.) 3. Press o to switch over to talk to the other party. 4. Talk to t...

  • Page 629

    Xen ipk features and specifications manual features and specifications manual v4 – 621 d oc. N o. 8201 - release 1.0 july 20 03 an attempt to voice over a multiline/single line terminal can be denied for the following reasons: z multiline terminal is in dnd (do not disturb) mode z automatic redial i...

  • Page 630

    July 2003 nec business solutions ltd 622 – v4 voice over split doc. No. 8 201 - re lease 1.0 july 2003 guide to feature programming order and shortcut system data name memory block function 1-8-07 attendant page-line key 1-8-08 station page-line key ¶ +bts class of service (station) feature selectio...

  • Page 631: Voice Prompt

    Features and specifications manual v5 – 623 doc. No. 8201 - release 1.0 july 2003 voice prompt v-5 feature description the voice prompt feature provides voice guidance for assisting station users. The voice prompt replaces the call waiting tone and/or internal dial tone. System availability terminal...

  • Page 632

    July 2003 nec business solutions ltd 624 – v5 voice prompt doc. No. 8 201 - re lease 1.0 july 2003 1. Go off-hook. 2. Dial the vrs voice message record/verify/erase access code. 3. Dial operation: a recording b confirmation c erasing 4. Dial operation: b voice prompt message 5. Dial operation: a mes...

  • Page 633

    Xen ipk features and specifications manual features and specifications manual v5 – 625 d oc. N o. 8201 - release 1.0 july 20 03 if you try to record, confirm, or erase a message while it is being played, you hear a busy tone. If all vrs(4)-u( ) etu channels that are recorded with voice prompt messag...

  • Page 634

    July 2003 nec business solutions ltd 626 – v5 voice prompt doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.

  • Page 635: Feature Access Codes

    Features and specifications manual chapter 4 – 627 doc. No. 8201 - release 1.0 july 2003 feature access codes chapter 4 s ection 1 g eneral i nformation the table in this chapter shows the access codes used in the system. Some codes are set as system defaults. Others have no default, but are program...

  • Page 636

    July 2003 nec business solutions ltd 628 – chapter 4 doc. No. 8 201 - re lease 1.0 july 2003 serial port verification t fe xxxx = pyy/szz is displayed xxxx = extension number yy = physical port number zz = serial port number used to find the serial port number for electra stat. Cancel call forward -...

  • Page 637

    Xen ipk features and specifications manual features and specifications manual chapter 4 – 629 d oc. N o. 8201 - release 1.0 july 20 03 program system speed dial buffer number t t dial xxx dial yyy dial zz~z [ u dial xx~x ] t xxx = speed dial buffer number (00~79/000~999) yyy = access code (max 3 dig...

  • Page 638

    July 2003 nec business solutions ltd 630 – chapter 4 doc. No. 8 201 - re lease 1.0 july 2003 program feature access keys for station speed dial t q feature access key dial k dial y yyy dial zz~z [ u dial xx~x ] t yyyy = co/pbx access code (max 4 digits) zz~z = telephone number to be stored (max 16 d...

  • Page 639

    Xen ipk features and specifications manual features and specifications manual chapter 4 – 631 d oc. N o. 8201 - release 1.0 july 20 03 program one-touch keys for feature access t q one-touch key dial j dial yy t yy = feature access code confirm one-touch key t one-touch key ( t only if arrow is disp...

  • Page 640

    July 2003 nec business solutions ltd 632 – chapter 4 doc. No. 8 201 - re lease 1.0 july 2003 this page intentionally left blank.