Northern Telecom Unity Two-Line User Manual

Manual is about: Business Terminal

Summary of Unity Two-Line

  • Page 2: Contents

    1 contents i package contents 4 features diagram / 7 5 assembly and installation 8 line and handset cord connections / 8 to connect the handset cord / 9 to connect the line cord / 10 power transformer connections / 10 tone/pulse selection / 12 differentiated ringing control / 12 configuration of you...

  • Page 3

    2 i contents last number redial / 20 attenuated ringing / 21 visual indicators / 21 feature-in-use / 21 message waiting / 21 factory default settings / 22 reverting to factory settings / 22 l programmable features tone/pulse selection / 23 line hold selection / 24 to deactivate automatic hold / 24 r...

  • Page 4

    Contents i 3 call forwarding / 30 to program call forward / 30 to activate call forward / 31 to cancel call forward / 31 do-not-disturb /32 handset receive volume adjustment / 32 saved number redial / 33 selectable headset operation / 34 warranty warranty / 35 regulatory information / 38 35 quick re...

  • Page 5: Features

    5 features - - - - - - - - - - - - - - - - - - two line capability prime line selection line 1, line 2, or neither eight (8) programmable memory keys for automatic dialing shift key that enables each memory ke to store two (2) tele- phone numbers, for a total of 16 stor numbers or codes visual indic...

  • Page 6

    6 / features - - - - - - - - - - - - one stroke speed dialing 7 volume control,handset -s eaker - a erter scratch-resistant matte finish wall-mountable with optional wall mount kit c.O. / pbx, centrex compatible a-lead control compatible for operation behind la2 key type systems differentiated ringi...

  • Page 7

    Features / 7 programmable memory keys (8) last number redial (redial) link key (l) saved number redial (s) release kev dial pad volume control rocker switch fig. 1.

  • Page 8: Assembly and Installation

    8 assembly and installation the unity two-line is a two line electronic telephone designed and factory wired for use with pbx, centrex or central office (co) switching system. No wiring changes are required. Follow these simple installation steps and start using your new unity telephone set. Line an...

  • Page 9: 7’0 Connect The -

    Assembly and installation / 9 7’0 connect the - insert the plug at one end of the coiled handset cord into the handset cord handset cord jack on the bottom of your phone. A “click” indi- cates that it is properly locked in place. See figure 2. - route the cord through the handset cord channel as sho...

  • Page 10: To Connect The

    10 / assembly and installation to connect the line cord power transformer connections - insert the plug at one end of the line cord into the standard line cord jack (designated 'j2’) on the bottom of your phone. A ‘click’ indicates that it is locked into place. - route the line cord through the line...

  • Page 11: To Connect The Unity

    Assembly and installation / 11 to connect the unity two-line to ac power fig. 4 - - - take the end of the line cord that is not already connected to the phone and insert it into the jack in the adapter. See figure 4. A ‘click’ indicates that it is locked into place. Insert the adapter into the rj14 ...

  • Page 12: Tone/puise

    12 / assembly and installation tone/puise the unity two-line is shipped from the factory already pro- selection g rammed for tone dialing. You can alter the setting to pulse dial- ing if you do not have tone service. See ‘tone/pulse selection’ in the ‘programmable features’ section for details on ho...

  • Page 13: Configuration of

    Assembly and installation / 13 configuration of theunityt wo-line is shipped from northern telecom ready to your two use. Your phone is configured for tone dialing; line 1 is your telephone prime line, automatic hold, two stroke dialing and volume con- lines o set to nominal. However, you can change...

  • Page 14: Optional A-Lead

    14 / assembly and installation optional a-lead u sing your unity two-line with certain systems may require a- connection lead control. To enable compatibility with this type of system, you can order the optional a-lead cord to plug into the second jack (designated 'j1’) on the underside of your phon...

  • Page 15: To Connect The -

    Assembly and installation / 15 to connect the - insert the flat p-conductor a-lead line cord into the jack ('j1’) optional a-lead to located to the left of the two-line jack. A ‘click’ indicates that your unity two-line the plug is properly locked into the jack. - route the a-lead line cord through ...

  • Page 16: Directory Card

    16 / assembly and installation directory card installation to remove the directory card wall-mounting your unity two-line comes with a plastic faceplate covering and a directory card that fits beneath the area where the handset rests. Type or rint your telephone number and any number or codes you ne...

  • Page 17: Operational

    Assembly and installation / 17 operational if your experience operational problems with this terminal, follow the problems procedures outlined below: determine if the problem is in your terminal. - n n n 0 c problem o dial tone line cord is not lu ed into the rj14c, ensure all plugs are properly ins...

  • Page 18

    18 / assembly and installation problem possible cause cannot hear called handset volume level low use volume control party switch to raise receive level calling party too handset volume control use volume control oud switch turned up too high switch to lower receive level line 2 led is per- line 2 i...

  • Page 19: Basic Operation

    19 basic operation manual dialing to place a call in-hook dialing to monitor an outgoing call hanging up your unit explains t two-line telephone is ready to use. This section e basic features that do not require an pro it will get you started and enable you to make ca w you are learning how to progr...

  • Page 20: Using

    20 / basic operation using the link your local telephone company or communication system may (l) key offer additional service including functions that allow you to interrupt a conversation to answer an incoming call, (call .I waiting), or transfer a call to a third party (call transfer). When using ...

  • Page 21: Attenuated

    Basic operation / 21 attenuated ringing visual indicators feature-in-use message waiting calls coming in on the second line will not ring audibly while you are talking on the other line, or while placing a call. Instead, your telephone will ring for one short burst and the light beside that line key...

  • Page 22: Reverting to Factory -

    22 / basic operation factory defau the unity two-line is shipped from the factory preprogrammed settings in what is known as default mode. You have the option of alter- ing these features for your particular office environment. Once you have changed these settings, you can revert to the original fac...

  • Page 23: Programmable Features

    23 programmable features now that you are comfortable with the operation of your unity two-line telephone set, let’s continue by learning how to program the memory buttons and other useful features. All programming of features require the set to be on-hook and idle, except where noted in the instruc...

  • Page 24: To Deactivate

    24 / programmable features line hold selection to deactivate automatic hold remote release of hold the unity two-line comes from the factory preprogrammed for automatic hold. This means that when you are on one line and you press the other line key to either dial out or answer an incom- ing call, yo...

  • Page 25

    Programmable features / 2 your unity two-line comes from the factory preprogrammed to automatically select line 1 when you pick up the handset. However, you also have the option of selecting line 2 as your prime line or you can program your phone so that neither is prime. Prime line select offers yo...

  • Page 26: Answering Calls

    26 / programmable features answering calls to program your unity two-line so that neither line is designated as your prime line: - press the key. - press the key. - press the key. - press the key. The unity two-line can be programmed to automatically select the ringing line. This feature, called rin...

  • Page 27: Storing A Required

    Programmable features / 27 storing commands storing a required pause storing a required to store a telephone number or feature access code with a link required link function: when programming your unity two-line, you can store tele- phone numbers as well as link and pause commands. --- the design of...

  • Page 28: Storing

    28 / programmable features storing telephone numbers to program a memory key to store a telephone number to clear a memory key location the eight memory keys can be used to store phone numbers up ta 24 digits long. The shift key allows you to use each memory key twice for a total of up to sixteen st...

  • Page 29: Using The Shift

    Programmable features / 29 using the shift key automatic dialing of stored numbers the shift key is similar in function to a shift key on a typewriter in that it gives each of your eight memory keys two levels of storage capacity. After you have programmed the eight memory keys, press the key the le...

  • Page 30: One Stroke Dialing

    30 / programmable features one stroke dialing you can program the unity two-line to dial stored numbers by p r o g r a m m e d m e m o r y k e y s w i t h o u t even picking up the handset or pressing a line key your tele- phone automatically selects the prime line and dials the number. To program o...

  • Page 31: To Activate Call -

    Programmable features / 31 - - to activate call - forward _ to cancel call - forward - press either the or key. Enter the call forward activation code. Dial in the number to which you want to forward your calls. Press the (call fwd key again. The red light (led) next to the forward key will go off. ...

  • Page 32: Do-Not-Disturb

    32 / programmable features do-not-disturb the unity two-line is equipped with a volume control switch that allows you to turn off the ringer. The red lights (leds) beside the line keys will flash to visually indicate any incoming calls. To activate do-not-disturb and turn off the ringer: - ensure th...

  • Page 33: Saved Number

    Programmable features / 33 saved number the unity two-line has a programmable saved number redial redial q e or storing an important number. It is useful for storing access codes to long distance carriers and holds up to 40 digits. You can even program the key during a conversation. To program the s...

  • Page 34: Selectable If

    34 / programmable features selectable if your job requires a considerable amount of phone time, you headset may consider using a headset with your unity two-line. Most operation electret type headsets will work with the unity two-line. Onnecting both a headset and a handset to a y-adapter that plugs...

  • Page 35

    Warranty / 37 note: if your telephone is leased from the telephone company, the set should be returned to the telco, or their repair depot for repair required after warranty service. Northern telecom service depots calgary, alta. Toronto, ontario 808-53rd avenue n.E. 30 norelco drive calgary, alta. ...

  • Page 36

    Warranty /39 repairs to certified equipment should be made by an authorized canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications com- pany cause to request the user to disco...

  • Page 37

    40 i warranty an alphabetic suffix is also specified to indicate the appropriate ringer type (a or b). Since load numbers are new, you may not know what the load numbers are for your previous telephones. It is usually safe to assume that the load numbers for those telephones will be about 20. This m...

  • Page 38: To Program

    41 quick reference programming guide to program factory default mode features tone/pulse selection primeline selection do this to revert to the factory preprogrammed default settings of: -tone dialing -automatic hold - two stroke dialing - handset receive, speaker and ringer volumes set at medium -p...

  • Page 39

    42 / quick reference programming guide memory keys (upper mem) memory keys (lower mem) forward key one stroke dialing two stroke dialing save number redial (while off-hook, or in conversation) last number redial press prgm key; press a memory key location and release; dial desired number; repeat abo...

  • Page 40

    Quick reference programming guide / 43 to deactivate automatic hold do-not-disturb required pause link (l) on-hook dialing for handset/headset operation clear a single memory key location set is on-hook press the left side of the volume control until the feature-in-use light (led) (labelled ‘ft’) il...