Telephone user guide 1 telephone user instructions.
Telephone user guide 2 contents contents 1. Key panel ................................................................................................................ 3 1. Making and receiving calls ................................................................................... 5 1.1 incoming ca...
Telephone user guide 3 1. Key panel.
Telephone user guide 4 keys key description goodbye key - ends an active call. The goodbye key also exits an open list, such as the options list, without saving changes. Options key - accesses services and options to customize your phone. Your system administrator may have already customized some of...
Telephone user guide 5 1. Making and receiving calls 1.1 incoming calls all incoming calls will be routed as guided by management. To answer a call either lift the handset or press the speaker key to answer the call hands free. 1.2 outgoing calls a call can be made either by lifting the handset or h...
Telephone user guide 6 1.6 call transfer to transfer a call to another extension (or external number) follow these steps: press the transfer key at the top of the phone. You should hear dial tone as the second line opened up. Dial the extension number (or outside number). You are then connected to t...
Telephone user guide 7 1.8 hold you can place a call on hold by pressing the hold key. When you place a call on hold only your phone can retrieve the call. To retrieve the call, press the hold key again. To place a second call while someone is on hold press another line key. Eg l2. You can then swap...
Telephone user guide 8 5. Mute a call can be put on mute by pressing the microphone button at the bottom of the phone keypad. This will enable you to hear the customer but they will not be able to hear you. 6. Voicemail 6.1 new voicemail if a voicemail is received it will be displayed on the phone a...
Telephone user guide 9 7. Ringtone to change the ringtone of the phone press the options key for information. Scroll down to preferences and press enter.. Select tones and press enter select ring tone and press enter press the down navigation key to scroll through the different ringtones available. ...
