Northwestern Bell EasyTouch 52905 Owner's Manual - Page: 10English Version
07228A-2 10
OWNER’S MANUAL # 52905 ver. 07228A-2
Page: 10ENGLISH VERSION
hang up the phone, it must be in the on-
hook position.
Mixed Mode (P
ð
ð T) Dialing
(Temporary Tone Dialing) - The Easy
Touch
®
52905 can provide touch tone
dialing while using a pulse dial service
to access automated banking services or
any other service requiring touch tones.
Ringer Equivalence Number (REN) -
A number located underneath the base of
your phone(s) or phone-related device.
The REN is used to determine how
many phones can be connected to the
same telephone line while still having all
those devices ring when you receive a
call. In most areas, but not all areas, the
REN total of all devices should not
exceed five (5). Call your local phone
company to determine the maximum
REN for your calling area.
TROUBLESHOOTING
Symptom
Solution
No dial tone.
•
Ensure that no other phone sharing the same phone line as your
EasyTouch
is in use or off-hook.
•
Are the line cord plugs at both ends (to wall jack and phone)
pushed in firmly until they click?
•
Wiggle handset cord. Does it fit firmly?
•
Test phone in a different wall jack and check for dial tone.
•
Plug a different phone in the wall jack and check for dial tone.
Will not ring.
•
Check the ringer switch. Is it set to OFF? Set the switch to ON
for normal use.
•
Ensure that no other phone sharing the same phone line as your
EasyTouch
is in use or off-hook.
•
Try a different phone. If the problem still exists, the fault is not
in the EasyTouch
.
•
Look for the REN (ringer equivalence number) on the bottom or
back of all phones. Contact your phone company to see if some
phones require more ringing power than is normal.
Static
•
Check for a loose handset or line cord. Try another cord.
•
Try a different phone in the jack. If the problem persists, the
fault is not in the EasyTouch
.
•
Some atmospheric conditions such as very low humidity can
cause static build-up.
Has a dial tone, but
cannot dial out.
•
Are you in a rotary-only area? Move the PULSE / TONE
switch to Pulse.
•
Is the phone plugged in with an answering machine?
Disconnect the answering machine and try the phone plugged
into the wall jack alone. If it works alone, there is a
compatibility problem. You can purchase a 2-for-1 adaptor at
any phone or electrical supply store.
•
Try a different phone in the jack. If the problem persists, the
fault is not in the EasyTouch
.