Nova TKW-12 User Manual - page 3
Routine Maintenance Procedures Before Each Use
• Turn the mast left and right to insure that the mast restrictor engages and prevents the mast from turning 360 degrees.
• Examine welds for metal fatigue.
• Examine wheel spokes for any damage such as cracking.
• Examine brake pad for excessive wear and replace, if necessary.
• Examine the tension of the mast swivel screw. The screw should be secure but not over tightened to allow the mast to
swivel downward with minimal resistance.
• Test the hand brake to make sure the brake pad engages and stops the unit, adjust if necessary.
• Check wheel axle bolts to ensure they are secure.
• Check wheels for excessive wear and replace or rotate them, as needed.
Call customer service at 1-800-557-6682 for parts and/or additional information.
Warnings
Always contact your physician or therapist before using to determine proper adjustment and usage.
• As with any new physical activity, instruction, practice, and common sense are necessary for successful use of the TKW.
Practice turns slowly until you get the “feel” of your unit.
• Reckless usage of this product includes, but is not limited to scooting too fast.
• Be sure that the knee platform height adjustment screw is tightened and fully engaged before each use.
• Be sure steering mast clamp and height adjustment screw are tightened and fully engaged before each use.
• Be sure hand brakes are fully operational and engage the rear wheels when the handles are squeezed.
• Be sure you are on a level surface and not on any incline when you mount or dismount. (The hand brake is designed to
maintain a stopped stance and is not intended to be used for stopping the unit while you are moving.)
Use of the hand brake while in motion may cause an abrupt stop. Your uninjured foot should be used to propel and to
stop the unit.
• Do not operate the TKW on or near stairs or escalators, over bumps, on hills, or while using mind-altering drugs or
alcohol, or while suffering from dizziness.
• This unit is intended for use with a person properly in place on the knee platform. Do not sit or stand on the knee
platform, or use the TKW to pull yourself up from a seated or other position. The knee rest is not designed for sitting
or supporting full body weight.
• Use caution when moving from carpeted to hard surface floors and on any rough surfaces or when changing levels
(for example, moving from a curb to the street and back onto the sidewalk).
• Do not attempt to reach objects if you are kneeling on the knee rest.
• Do not hang anything from the frame of your unit. Items should be placed in the basket (optional) designed for your
unit (available from your provider).
(The above situations will cause a change of weight distribution and may cause the unit to tip, resulting in injury or
damage. Always use EXTREME caution when reaching for any object.)
SEVERE INJURY OR DEATH MAY RESULT IF USER INSTRUCTIONS, MAINTENANCE INSTRUCTIONS AND PRODUCT
WARNINGS ARE NOT FOLLOWED.
Limited Lifetime Warranty
Nova stands firm on our commitment to providing the highest quality products, as well as exceptional service. This product was built to
precise standards and thoroughly inspected prior to shipment. This warranty represents our confidence in the materials and workmanship
of our product. Nova extends this warranty only to the original purchaser of this product. The warranty does not extend to any
subsequent purchaser or owner. The warranty is void upon any sale or transfer of ownership or use by other person. Nova warrants its
products are free from defects in material and workmanship under NORMAL use for the period commencing upon the date of purchase
and continuing for the following specified period of time after that date:
Metal Frame:
Limited Lifetime Warranty
Hand Brake:
Five Year Limited Warranty (plastic handle & cable)
Non-Metal/Metal Parts:
One Year Limited Warranty
(wheels, wheel brakes, hand grips, rubber tips, cable covers, all other plastic parts)
This warranty does not cover problems due to user negligence, misuse of the product, failure to adhere to product instructions, or normal
wear and tear. Items that have been subject to negligent abuse, modified without prior written authorization are not covered within this
warranty. For warranty service, please contact the dealer from whom you purchased your Nova product. In the event that you do not
receive satisfactory service, please call us directly at the number below. Be prepared to indicate, the nature of the defect, the product
serial number, and the name and location of where you purchased the product. You will also be required to provide a receipt of your
purchase. DO NOT return any products to our office without prior consent.
Repair or replacement is the only remedy under this limited warranty. This warranty does not include any labor or shipping charges
incurred in replacement part installation or repair of product.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES, IF ANY, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOVA SHALL NOT BE LIABLE FOR ANY
SEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.
***Remember to keep the product’s serial number and the date of purchase***
Customer Help Line:
1-800-557-6682
www.NovaMedicalProducts.com
P.O. Box 3039, Gardena, CA 90247
©Copyright 2013