NovaStar MCTRL R5 User Manual - page 15
MCTRL R5 User Manual
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7 Common Problems and Notes
Problem
Troubleshooting
LED display screen does not work.
Check whether power supply is connected
correctly and the switch is turned on;
Make sure whether the LED display screen is
connected correctly and can work normally
on the self-test image;
Check whether signals are available for
device input, and whether output is black
out;
Check whether screen configuration method
and parameter configuration are correct.
HDMI signal loading capacity
cannot reach 3840×2160@60Hz.
Check whether the graphics card HDMI
interface is subject to the Standard 1.4.
DVI signal loading capacity cannot
reach 3840×1080@60Hz.
Check whether the DVI interface is subject
to the VESA Standard.
SDI signal loading capacity cannot
reach 3840×1080@60Hz.
Check whether the SDI interface is subject
to the SMPTE ST2081 Standard.
Notes
1) Currently, this product only supports
computer-free configuration for the regular
screen composed of cabinets with the same
size and same specifications; anomalous
cabinets and screens require on-line
configuration;
2) Computer-free configuration and on-line
configuration for the same display screen at
the same time is not recommended;
3) MAP function is supported only by the
receiving card with special model (Only A
serie receiving cards are involved currently.).
Perform troubleshooting according to above steps. In case of insolvable problems,
timely contact local dealers or customer service of the company for help.
There are high-voltage components inside the device, and do not maintain the
processor arbitrarily for your safety.
XI'AN N
OVASTAR TECH CO.,LTD.