O2 e169 Manual

Summary of e169

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    ø mobile broadband user guide pay monthly usb modem e169 we’re better, connected.

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    What’s ø mobile broadband? ø mobile broadband lets you use the internet almost anywhere. And it includes connection to any of the cloud’s wi-fi hotspots in the uk. If you use windows, you can use bt openzone hotspots too. Wi-fi is faster, and it won’t cost you any more. Your usb modem works on pcs a...

  • Page 3: Contents

    Contents getting started what’s in the box 2 putting in the sim 3 setting up on your computer 4 windows 4 mac 8 how to use ways to connect to the internet 16 connecting with ø mobile broadband 17 checking how much data 22 you’ve used using wi-fi 24 text messages 30 using ø mobile broadband abroad 34...

  • Page 4: Getting Started

    Getting started 1.

  • Page 5: What’S In The Box

    What’s in the box you’ll also have been given a sim card separately, either in our shop or through the post. It’s a good idea to save your ø mobile broadband number in your phone’s address book. You’ll find it on the credit card sized card that you popped your sim out of (and on your dispatch note i...

  • Page 6: Putting In The Sim

    Putting in the sim you need to install ø connection manager, which will manage all your internet connections. 1. Take the cap off the modem. 2. With the ø logo facing up, hold the modem and slide the sim card tray out with your fingernail. 3. Take your sim from the pack in the box, and put it in the...

  • Page 7: Setting Up On Your Computer

    Setting up on your computer you can use ø mobile broadband on more than one computer. You need to install the software on each computer you want to use. If you’re using windows, read on. If you’re using a mac, go to page 8. Windows you need to install ø connection manager, which will manage all your...

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    3. If the user account control screen pops up, click allow . 4. Read the licence agreement and tick the accept box. Click next . 5 6.

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    5. Click install . Wait while the installshield wizard installs ø connection manager. It might take a few minutes. 6. Click finish . Wait while connection manager finishes installing. It might take a few minutes. 7. Tick the pay monthly box and fill in your details. You need to fill in your bill dat...

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    Tip: you need to fill in your bill date so connection manager can estimate how much data you’ve used. How to find your bill date if you’re a business customer your bill date is the same as everyone on your account. If your business doesn’t have an account, your bill date will be about a day after yo...

  • Page 11: Mac

    7 8 mac you can use ø mobile broadband on more than one computer. You need to install the software on each computer you want to use. Installing mobile connect before you start, make sure all other applications are closed. 1. Plug your usb modem into a usb port on your computer. Look for the usb port...

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    3. Click continue . 4. Read, print or save the licence agreement, then click continue . 9 10

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    5. Click continue to install the application, or pick a different drive if you want to install it somewhere else. 6. Click install . 9 10

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    7. If your mac has a password, type it in and click ok . Note: ‘luke’ is our username in this example. Mobile connect will start installing. You’ll get a confirmation message when it’s done. 11 12.

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    8. Click close to finish. Creating a profile create a profile and save your settings so you don’t have to enter them every time you go on the internet. 1. The ø usb modem folder should open automatically when you put the modem in. If it doesn’t, click the o2 usb modem icon on your desk top. 2. Doubl...

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    3. Click setting… on the control panel to open the settings screen. 4. Click new . You can edit, delete or add more profiles later. 13 14.

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    5. Type in these details (some of them might be filled in already): • in profile name , type o2 mobile broadband . • in access point name , type mobile.O2.Co.Uk . • in telephone number , type *99# . Tip: type # on a mac by using alt+3. • in account name , type o2web . • in password , type password ....

  • Page 18: How to Use

    How to use 15 16.

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    Ways to connect to the internet there are three ways to connect to the internet. Wi-fi is the fastest and you get unlimited wi-fi with your ø mobile broadband. You only use up your data allowance when you connect on the ø network. 1. ø mobile broadband – uses the ø mobile network to connect to the i...

  • Page 20: How to Connect Using Windows

    Connecting with ø mobile broadband if your usb modem is plugged in and wi-fi isn’t available, ø connection manager will automatically connect you to ø mobile broadband. If it doesn’t automatically connect or you want to connect manually, here’s how: if you’re using windows read on. If you’re using a...

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    3. Double click on o2-uk . 4. Click yes . 17 18.

  • Page 22: How to Connect On A Mac

    How to connect on a mac 1. Open mobile connect from the applications folder. 2. Click connect . 3. Click ok to continue. 19 20

  • Page 23: How Fast Can You Go?

    4. You’re now connected to the internet. When you’re finished, click disconnect . How fast can you go? Your usb modem will automatically connect to the fastest network available. The speed depends on: • how far away you are from a phone mast, • the number of people using the network, • the type of n...

  • Page 24: The Usb Modem Led Display

    21 22 the usb modem led display the led on the usb modem changes colour to show which network you’re connected to or which ones are available. You’ll automatically be connected to the fastest network available. Tip: gprs, edge, 3g and hsdpa are all types of mobile networks. Hsdpa is the fastest. A w...

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    21 22 checking how much data you’ve used your ø mobile broadband comes with a monthly usage allowance on the ø network as part of your contract. You’ll be charged if you go over your allowance on the ø network. Go to o2.Co.Uk/mobilebroadband for details. To avoid any unexpected surprises on your bil...

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    3. Click the view usage button to see details of your data bundle or change your settings. A screen will pop up when you’ve nearly used up your data. We’ll also send you a text to your connection manager. A message will pop up to let you know you’ve received a text message. For more information on r...

  • Page 27: Using Wi-Fi

    Using wi-fi your laptop probably has a built in wireless card, which you can use to connect to wi-fi. Wi-fi’s the fastest way to connect to the internet and you get unlimited wi-fi with ø mobile broadband. Using wi-fi won’t use up your data allowance on the ø network. Connection manager will help yo...

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    2. Click show available networks . 3. Double click the wi-fi network you want to connect to. In this example we’ve chosen o2 uk wi-fi (wi-fi zone - the cloud) . 4. Click yes . 25 26.

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    5. Type your ø mobile broadband number and click go . You’ll then be online. Tip: you only have to type your ø mobile broadband number the first time you use the cloud. After that you can go online straight away. For mac users mac users can connect to wi-fi through the cloud for no extra cost. If yo...

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    You can also connect to other wi-fi hotspots. You might have to pay for these. If you don’t connect automatically: 1. Choose system preferences from the apple menu 2. Click network 3. Make sure airport is turned on. If it’s not, click airport and click turn airport on 27 28.

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    4. Choose the network named ‘ wifi zone – the cloud ’ 5. Go to the internet and the cloud browser will open. In profile name, type ø mobile broadband number and click go . You’ll then be online. Tip: you only have to type your ø mobile broadband number the first time you use the cloud. After that yo...

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    Using wi-fi at home for windows users connection manager will import your wi-fi settings at home, if you already have a wi-fi connection. If you want to create new networks see the help guide on connection manager. To see the help guide: 1. Click the ? On connection manager 2. Double click getting c...

  • Page 33: Text Messages

    Text messages if you’re using a pc, you can send and receive texts through ø connection manager. People can text you on your ø mobile broadband number. You need to plug in your usb modem to send and receive texts. We’ll send you a text to your connection manager when you’ve nearly used up your data....

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    To read all your messages 1. Click the envelope on ø connection manager. 2. Click on inbox to see your texts. 31 32.

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    To send a message 1. Click on the envelope icon on ø connection manager. 2. Choose the new message icon. 31 32.

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    3. Write your message and type in the mobile phone number you want to send it to. 4. Click send . Texts you’ve sent will be in the sent items folder. Tip: you can import your contacts from outlook or outlook express by going to tools > import contacts . How much does it cost? There’s no charge to re...

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    Using ø mobile broadband abroad you can use your ø mobile broadband in over 100 countries. But remember, roaming charges are outside your monthly allowance and it can get expensive. You can see the exact costs at o2international.Co.Uk if you’re a non-business customer, we’ve put a bar on your usb mo...

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    Using your ø usb modem as a memory stick you can use your ø usb modem as a memory stick if you put a microsd™ memory card in the modem. You can buy memory cards from ø retail stores or the ø online shop. But high capacity microsd™ (known as microsdhc™) won’t work in your modem. Tip: don’t put your m...

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    2. Put the modem into your laptop. 3. Find the files from the relevant drive in file manager. To take the modem out: on a pc: click the ‘safely remove hardware’ icon in the windows system tray. On a mac: click the eject icon. 35 36.

  • Page 40: Your First Bill

    Your first bill how do i check my bill? If you’re a business customer, you can see your bill at o2.Co.Uk/business. Sign in or register for my o2 account , then choose my bill analysis . If you’re not a business customer, you can see your bill on o2.Co.Uk. Sign in with your username and password and ...

  • Page 41: Your First Bill

    Your first bill how do i check my bill? If you’re a business customer, you can see your bill at o2.Co.Uk/business. Sign in or register for my o2 account , then choose my bill analysis . If you’re not a business customer, you can see your bill on o2.Co.Uk. Sign in with your username and password and ...

  • Page 42: Installation Problems

    Installation problems if you’re having problems installing ø mobile broadband, try one or more of these steps: check the sim card take out the sim card and wipe it with a dry cloth. When you put it back in the sim card tray, make sure the gold chip is facing up. The slanted corner should slide in fi...

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    Move the laptop move your laptop to a different place. Something might be interfering with the mobile signal, just as it can when you’re using a mobile phone. Re-install ø connection manager installing connection manager again can help if there were problems the first time around. If you’re using a ...

  • Page 44: Faqs

    Faqs can i use my ø usb modem in other laptops? Yes you can. But you’ll need to install connection manager before you use it. Your data allowance stays the same, no matter how many laptops you use. You can only access the cloud wi-fi network or bt openzone from one laptop at a time. To change laptop...

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    Taking care of your usb modem your ø usb modem is delicate, so be careful with it. Take it out of your laptop when you’re not using it. And make sure you don’t knock it when you are. Store it carefully, and always put the cap back on to protect the metal tip. 41 42.

  • Page 46: Glossary

    Glossary 3g 3g stands for third generation. 3g connects you to the mobile data network and it’s faster than a standard connection. Bt openzone bt openzone run a wi-fi network. Our partnership with bt openzone means you have access to unlimited wi-fi at most of their uk wi-fi hotspots. The cloud the ...

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    43 44.

  • Page 48: O2.Co.Uk

    O2.Co.Uk telefónica o2 uk limited, 260 bath road, slough, berks, sl1 4dx. Registered in england no.1743099. Registered office as above. © telefónica o2 uk limited 2008. Correct at time of going to press (05/09). O2cn912n6120vccp05/09 05/10 your ø mobile broadband number write down your ø mobile broa...