Oce Arizona 180 GL User Manual

Summary of Arizona 180 GL

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    Océ arizona 318 gl / 360 gt océ arizona 318 gl, 360 gt/xt, revision a océ user manual.

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    Copyright © 2012, océ all rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from océ. Océ makes no representation or warranties with respect to the contents hereof and specifi- cally disclaims any implied w...

  • Page 3: Contents

    Contents chapter 1 introduction......................................................................................................... 7 preface......................................................................................................... 8 product compliance...............................

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    How to handle media......................................................................... 92 chapter 6 how to operate the océ arizona 360 xt....................................................... 97 océ arizona 360 xt features.................................................................. 98 h...

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    Error handling and troubleshooting............................................................ 207 troubleshooting overview.................................................................... 208 how to improve quality when banding occurs................................. 210 chapter 12 printer maint...

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    6 contents.

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    Chapter 1 introduction.

  • Page 8: Preface

    Preface introduction this manual provides the operator with information about the following océ uv flatbed inkjet printers: • océ arizona® 318 gl • océ arizona® 360 gt • océ arizona® 360 xt the operational features of these printer models are similar with the following exceptions: the 318 gl has fou...

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    Océ dgs on the internet for further information on documentation and support for your printer or for information on other océ display graphics systems products, please visit our web site: http://www.Dgs.Oce.Com to provide feedback and report errors in this document: dgstechnical.Writer@oce.Com safet...

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    The operator or other trained personnel are expected to handle all user maintenance as detailed in the user manual, and also replacement of consumable parts (except print heads). If your site has a technician in charge of printer maintenance, that person is the optimal candidate. While any trained o...

  • Page 11: Product Compliance

    Product compliance introduction this section provides the emc fcc compliance information and points to the dgs web site for access to the official documents for all agency compliance standards that the océ arizona 318 gl / 360 gt and océ arizona 360 xt conform to. It also provides printer manufactur...

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    [1] ce declaration of conformity noise measurement test summary tested according to en13023:2003, en11204, iso3744:1994(e)/iso3746:1995(e) and declared according to iso4871:1984(e) measurements taken at the sample in 5 different locations, printer in normal operation with vacuum pump, does not excee...

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    Manufacturer: océ display graphics systems (odgs) 13231 delf place - building #501 richmond, british columbia canada v6v 2c3 telephone +1 604)273-7730 - fax +1 604 273-2775 e-mail: dgsinfo@oce.Com representative marketing the océ arizona 318 gl / 360 gt in europe: océ technologies b.V. St. Urbanuswe...

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    Chapter 1 - introduction 14 product compliance.

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    Chapter 2 product overview.

  • Page 16: Printer Specifications

    Printer specifications introduction the océ arizona 318 gl / 360 gt and océ arizona 360 xt are flatbed inkjet printers capable of producing large format images on various rigid and flexible media. The printers consist of a flatbed vacuum table and moving gantry. Media is held flat and stationary on ...

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    Specifications # specification feature piezoelectric inkjet using océ variadot™ technology: printing technology standard: cmyk or optional: white. Uv ink 318 gl /360 gt: 2.5m (98.4") x 1.25m (49.2") 360 xt: 2.5m (98.4") x 3.05m (120.1") maximum media size maximum: 48mm (1.890") media thickness 318 g...

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    Chapter 2 - product overview 18 printer specifications.

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    Chapter 3 safety information.

  • Page 20: Uv Ink And Flush

    Uv ink and flush introduction the safety concerns involved with the handling and use of the uv ink and flush are de- tailed in the material safety data sheet (msds) documents. Review them before handling any uv ink and flush. Note: the msds for all uv inks and flush are available from the customer s...

  • Page 21: Uv Curing System

    Uv curing system introduction uv-curable ink need a high energy level of uv light to cure. The uv curing system is made up of two mercury arc lamps attached to the carriage. How to handle uv lamp: uv lamps operate at high temperatures. Never touch a lamp in operation. Let the lamps cool for a minimu...

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    Note: wear industrial protective eyewear with lenses that block both uva and uvb. Gloves and long-sleeved work clothes are essential to reduce the skin's exposure to uv emissions. Chapter 3 - safety information 22 uv curing system.

  • Page 23: Safety Interlock System

    Safety interlock system introduction the printer has three emergency-stop buttons. The maintenance station drawer and the carriage guard are also part of the safety interlock system. A beacon light indicates the status of the safety system and the printer. Components of the interlock system emergenc...

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    Océ arizona 318 gl / 360 gt safety labels introduction the safety labels are placed at strategic locations on the printer to warn the operator of possible dangers and hazards. It is important to be aware of the meaning of these labels to ensure safe operation of the printer. Caution: read and unders...

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    Label description machine lockout: a reminder to turn off and lock out the ac power switch before servicing any elec- trical components. Located on the mains power switch. Warning: electric shock hazard located on the door to the electronics enclosure, the uv lamp power supply cover, the carriage co...

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    Label description [14] electrical shock hazard electrical shock hazard equipment powered by two power cords. Turn off power switch or remove both power cords before servicing refer to the section "how to power the printer on and off" [15] high leakage current warning: high leakage current earth conn...

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    Label description [20] no step on strut no step do not step on the table strut. If pressure is put on the table strut it can bend and thus affect the level of the printer table and therefore print quality. [21] pe-k pe - k gnd protective earth identification. Chapter 3 - safety information 27 océ ar...

  • Page 28: Safety Awareness

    Safety awareness introduction this section contains two sets of principles that must be followed to assure maximum safety when operating your océ arizona printer. The first set uses negative examples to show you things to avoid in order to prevent injury to the operator. The second set of principles...

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    Avoid these situations for your personal safety do not push or force the carriage to move manually if it is al- ready in motion. If you do move the car- riage, a motion error message will display and you will have to use the mouse to click reset on the user inter- face lcd display. [23] avoid carria...

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    Avoid these situations for your personal safety do not push or force the gantry to move manually if it is al- ready in motion. If you do move the gantry, a motion er- ror message will dis- play and you will have to use the mouse to click reset on the user interface lcd dis- play. [24] do not push ga...

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    Avoid these situations for your personal safety movement of the car- riage up and down may be a crush haz- ard. Do not rest your hands in this area during daily print- head maintenance as this process causes the carriage to move up and down. [26] carriage crush hazard avoid placing fingers, hands or...

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    Avoid these situations for your personal safety keep a distance of at least 1 m (3 ft.) to the uv light when print- ing. Avoid looking at the uv lamps, especially if you are seated at the same level as the car- riage. Do not sit within 5 meters (17 feet) of the carriage path. Also do not touch the u...

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    Arizona printer residual risks # hazard residual risk area [29] carriage guard and 45° guard on gantry supports a high risk crushing hazard is created by the movement of the carriage and gantry supports. Keep hands away from this area unless the printer power is off. [30] carriage guard and gantry r...

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    Hazard residual risk area [31] table/gantry pinch hazard a high risk crush- ing/pinch hazard is created by the table and the gantry. [32] table/carriage pinch hazard a high risk crush- ing/pinch hazard is created by the table and the carriage. Chapter 3 - safety information 34 safety awareness.

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    Hazard residual risk area [33] carriage vertical movement pinch hazard a high risk crush- ing/pinch hazard is created by the carriage and the gantry when the z-axis is moving (carriage moves up or down). [34] gantry shear hazard a high risk shearing hazard is created by the gantry and the gantry rai...

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    Hazard residual risk area [35] gantry shear hazard a high risk shearing hazard is created by the gantry and the gantry rail. This pho- to shows another view from the bottom. Do not place fingers or hands in this area. Chapter 3 - safety information 36 safety awareness.

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    Hazard residual risk area [36] gantry frame shear hazard a high risk shearing hazard is created by the carriage and the gantry frame. [37] igus impact hazard entanglement hazard a medium risk of fin- ger or material entan- glement is created by the web assembly (igus track). Chapter 3 - safety infor...

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    Hazard residual risk area [38] carriage impact hazard a medium risk impact hazard is created by the carriage when cy- cling from left to right. [39] uv lamp heat hazard heat hazard: the uv lamp assembly and the surrounding car- riage guard can be hot. The carriage guard is an aluminum fence around t...

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    Roll media safety awareness introduction this section contains two sets of principles that must be followed to assure maximum safety when operating the roll media option (rmo) for your arizona printer. The first image uses a negative example to show you a situation to avoid in order to prevent injur...

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    Rmo residual risks # crushing/shear hazard do not place your hand near the shaft drive motors when the printer is printing or when the dual foot controls are pressed. Do not place your hand on the media roll motor enclosure when the green bea- con light is on as the gantry may move at any time. Chap...

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    Chapter 4 how to navigate the user interface.

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    Operator interface hardware introduction the operator interacts with printer components to print, maintain, and monitor the state of the printer. This section identifies and explains the functions of the hardware. [43] printer hardware operator interface components hardware interface components # fu...

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    Function component indicates printer status. See chapter 3 for details. 7) printer status beacon shuts down all motion and hazardous systems. See chapter 3 for details. 8) emergency stops designated area for cleaning the print heads and the underside of the carriage. 9) maintenance sta- tion provide...

  • Page 44: Printer Interface Software

    Printer interface software introduction the printer software is displayed on the lcd monitor. The interface has six main modules that are accessed by tabs located at the bottom of the display. Click on these tabs to access the modules. Print job control is the default module displayed when the softw...

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    Operator interface module tabs # [46] interface tabs interface modules # function component provides management of all aspects of working with print jobs. It also controls some features of the printer and provides access to roll media print controls (if that option is installed). Print job control (...

  • Page 46: Print Job Control Module

    Print job control module introduction print job control is the first module displayed when the printer software is loaded. From this module you can manage all aspects of working with print jobs and also control many features of the printer. The table "job control panels" documents the numbered callo...

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    Function component to the right is the print job pause/resume button and the ink system status icon - click to view an ink status report. 3) pause/resume and the ink system status displays icons for actions related to the print jobs and control of the printer. 4) command toolbar left displays icons ...

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    All incoming jobs go directly into the job list or job queue. Selecting a job in the list highlights the job and updates the job information area. The job information area contains offsets, print quality mode information, number of copies and overprints, and the name of the productionhouse profile u...

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    This command can do the following actions depending on context: • activates a selected inactive job by moving it to the active list. • un-holds a held job. • un-holds an job that had an error currently. Print job the command can do following actions depending on context: • puts an active job on hold...

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    A dialog window automatically appears when confirmation is re- quired. If it is closed before you select confirm, it can be reopened by clicking on this button. Media parameters enter or confirm the thickness of the media. The printer will auto- matically adjust the carriage height to media thicknes...

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    This icon controls the ink heater and also displays the ink temper- ature. The state of the button reflects the status of the ink heater. The heater times out after two hours of inactivity (time can be changed up to four hours by a service technician). If the ink heater is turned off when the timeou...

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    This icon populates the active job list with a job that prints a nozzle check pattern. The nozzle check print is used to identify nozzle dropouts that can cause banding and other print quality problems. There are two versions of the nozzle check: nozzle check and nozzle check narrow (narrow is for r...

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    7) job placement preview the table placement preview shows the print location and a proportional representation of the image in relation to the table. The zoom button in the bottom right corner activates a popup preview window. If a preview image is not available, an approximately sized white box is...

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    # a job's vertical and horizontal offset parameters can be changed with the mouse wheel when the mouse cursor is positioned over the field. Rotate the mouse wheel up or down increments or decrements offset at the rate of one unit per notch. Hold the right mouse button and rotate the wheel increments...

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    Matte or quality-density if you want to change how it was configured in your onyx software. • quality-matte provides a matte finish to the entire image. This is helpful on some media such as fomecore, gatorplast or styrene as a glossy image tends to have a matte line at the end of each swath with th...

  • Page 56: Periodic Maintenance

    Periodic maintenance introduction regular maintenance is very important to ensure the best image quality from your printer. In order to help you remember and maintain the proper schedule, the periodic maintenance module provides a list of the important tasks you must perform and indicates when you m...

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    Illustration [49] periodic maintenance component - function table maintenance tasks based on period # task period clean carriage underside and perform printhead maintenance: (see the maintenance section). Daily swab printheads, clean uv lamp filters, and check coolant levels (see the maintenance sec...

  • Page 58: Counters Module

    Counters module introduction the counters module displays counters that are of interest to the operator. It shows counters for each color of ink and the total ink used. It also shows the number of hours a uv lamp was used since last changed. Some of the counters can be reset. Illustration [50] count...

  • Page 59: Settings Module

    Settings module introduction the settings module allows you to review and change the date and time, network con- nection settings, user interface configurations, printer settings and, if installed, the roll media settings. Date and time settings # [51] date and time • date - display only, cannot cha...

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    Network connection settings note: typically, dhcp is used to automatically obtain network settings. If "use dhcp" is selected, the only thing you might want to change is the network name of the printer. The settings are displayed to troubleshoot possible network connection problems. One situation th...

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    User interface settings # [53] user interface settings settings available the user interface allows you to change the following features: • language • measurement units • date format • time format • display job/time • tie lamp controls together • hold on active • job delete confirmation • screen sav...

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    Printer settings # [54] printer settings allows you to set the following: • flatbed print gap • underlay thickness • table vacuum timeout • end of swath delay • full carriage travel • automatic warmup day • automatic warmup time • ionizer bar (static suppression - on or off) roll module # [55] roll ...

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    Bottom margin specifies the distance left unprinted below the image. Media move on unload specifies the amount of media moved on unload in the selected measurement units. Note: this setting icon is displayed only if the roll media option is installed. Chapter 4 - how to navigate the user interface 6...

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    Tools and utilities module introduction the tools and utilities module has six sub-modules: shutdown, job manager, special prints, ink flush, spit catcher alignment, and the system logs. When you click on the tools and utilities tab, special prints always appears first. Click on the other icons to a...

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    Shutdown use the shutdown icon when you need to turn the printer power off. The printer should be left powered on at all times but there are some exceptions such as some service proce- dures, or if the printer requires a reboot. Job manager the job manager allows you to view a select range of print ...

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    # [57] special prints how to load a special print 1) click a special print to select it in the left window. 2) click the add button to place it in the print queue on the right. That special print is now available in the active job list of the print job control module. How to print a special print go...

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    The ink flush procedure the ink flush procedure is used when the printer is switched from one type of ink to another that is not compatible with the first ink. It requires a special ink flush kit and will not work without it. If you attach a new bag of ink that is not compatible, or for any other re...

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    Note: when system logs are generated, any previously saved log files are deleted. Therefore, do not generate a second batch if you have just recently generated log files (unless re- quested to do so by a service technician). Chapter 4 - how to navigate the user interface 68 tools and utilities modul...

  • Page 69

    Installation and upgrade module introduction as we are committed to improve and refine the quality and functionality of the océ arizona 318 gl / 360 gt printer, there will be periodic upgrades to the underlying firmware and printer software. Software updates are available only to customers with a se...

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    Chapter 4 - how to navigate the user interface 70 installation and upgrade module.

  • Page 71

    Chapter 5 how to operate your océ arizona printer.

  • Page 72: Training Requirements

    Training requirements introduction the operator must receive training for safety, printer operation, and the appropriate onyx workflow software (productionhouse® for the 360 and postershop for the 318 gl) prior to operating the océ arizona 318 gl / 360 gt printers. Safety training before operating t...

  • Page 73

    How to power the printer on and off introduction this section describes how to switch the printer on and off. When the printer is switched on, the interface software is displayed on the lcd monitor that is located on the oper- ator control station. From there the operator can access and control the ...

  • Page 74

    4. During the boot-up procedure, the printer software is automatically started. The software displays a splash screen followed by a screen that requests you to raise and then lower the carriage guard. 5. Lift the carriage guard slightly and then replace it. At the control station click on continue t...

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    How to power off attention: to maintain optimal printer reliability, leave the power on at all times. However, there are exceptions such as for ink flushes, some service procedures, or if the printer requires a reboot. If you need to shut down the printer for just a few minutes, follow this procedur...

  • Page 76

    • turn off lamps • perform printhead maintenance when the ink temperature is at least 40° centigrade (104° fahrenheit) • swab print heads • turn off ink heater • if the automatic printer warm-up was set in printer set- tings, turn it off 24 to 72 hours • turn off lamps • perform printhead maintenanc...

  • Page 77

    Illustration [60] ac power switch and lockout how to use the disconnect device attention: the ac power plug is the main disconnect device for the printer. For maximum safety, if the printer is moved, the ac power plug must first be unplugged from the printer. 1. Follow the lock-out procedure above. ...

  • Page 78

    How to install the onyx printer driver introduction this section explains how to install and configure the onyx productionhouse or postershop installation files for the océ arizona 318 gl / 360 gt and océ arizona 360 xt printers. Purpose the printer installation file configures the onyx software so ...

  • Page 79

    6. After the printer driver is installed the configure printer port window will launch auto- matically. Select tcp/ip printer then click on configure . [61] configure printer port 7. Enter the network name of the printer (as displayed in step 3) and make sure 9100> is selected for the port. [62] con...

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    Correction 1. If no valid ip address is found, check that the network name of the printer is correct and that port 9100 was selected. 2. Run the test again. Result when a valid ip address for the printer is verified, click on ok to complete the configu- ration of the communication link between produ...

  • Page 81: How To Manage Print Jobs

    How to manage print jobs daily start-up and shut-down introduction keep your printer clean and perform all recommended scheduled maintenance to ensure that the printer is ready to produce optimal quality images. When to do the start-up procedure must be performed every morning or after a period of t...

  • Page 82

    How to set up a print job introduction this section explains how to select an image to print on the océ arizona 318 gl / 360 gt or océ arizona 360 xt. The basic steps are outlined here and explained below. More detailed explanations for some of these steps are available in chapter 4 how to navigate ...

  • Page 83

    Measure media thickness use a digital slide caliper or micrometer to accurately measure the media thickness of the media. An error in measurement of media thickness will affect bi-directional alignment and can contribute to the amount of graininess in the printed image or cause a car- riage/printhea...

  • Page 84

    Table will have vacuum applied when the table vacuum pump is turned on. The vacuum zones are opened or closed using a quarter turn handle. Refer to the next section for details on the dimensions and placement of the vacuum zones. Note: the arizona 318 gl has only one large vacuum zone that is either...

  • Page 85

    Note: when the ink is at a low room temperature it may take up to 20 minutes for it to warm up to operating temperature. The printer will not print until the ink warms up. Also, when the printer is idle it will maintain the ink at operating temperature for two hours. Note: the image is printed towar...

  • Page 86: The Media Vacuum System

    How to manage the media vacuum the media vacuum system introduction your printer uses a low-flow, high-pressure vacuum system to secure media for printing on the printer table. A vacuum pump is used to evacuate the air between the overlay and the table. Three air-feed ports in the table surface conn...

  • Page 87

    Vacuum zone control handles these controls are meant for use with custom vacuum zones. If you only use the factory default of one large zone, make sure all three handles are left in the open position. When you create custom zones the three control valves are used to control which zones of the printe...

  • Page 88

    See dimples on the media that are the same size and location as the vacuum table punched holes, introduce bleed until the dimples disappear from the media. The bleed valve is off when its handle is in the horizontal position. To activate the bleed valve, turn the handle to the vertical position. The...

  • Page 89

    Common custom vacuum zones introduction the aluminum overlay sheet on the surface of the printer table creates a vacuum field, which can be divided into zones. When the printer is shipped, a single zone equal to the maximum media size is available. Vacuum zones can be configured in the field to meet...

  • Page 90

    Custom metric vacuum zones the following shows the media dimensions that are available with the recommended metric vaccum zones. The name of the zone indicates which vacuum handle controls that zone. 1. Vacuum zone 1 = 700 x 1000 mm 2. Vacuum zone 3 = 1400 x 1000 mm 3. Vacuum zone 1, 2, & 3 = 2500 x...

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    4. Vacuum zone 1, 2, & 3 = 96 x 48 inches [66] common imperial vacuum zones chapter 5 - how to operate your océ arizona printer 91 common custom vacuum zones.

  • Page 92: How To Manage Media

    How to manage media how to handle media introduction océ display graphics systems has conducted extensive testing of many media. Since the océ arizona 318 gl / 360 gt printer is capable of imaging on a wide range of material, we encourage you to explore various media so that you can establish your o...

  • Page 93

    Humidity changes of the working environment. Ideally, store media in the same envi- ronmental conditions as it will be used. • store media flat to reduce tendency to bow. Do not use creased, damaged, torn, curled, or warped material. • do not leave material loaded in the printer for an extended peri...

  • Page 94

    Media adhesion some media have better adhesion quality than others. Factors such as the amount of ink used and the amount of curing energy from the uv lamps can affect adhesion. For more information on media adhesion, see application bulletin 6 on the customer support web site. Media-related applica...

  • Page 95

    Cation of the cards. Note: these cards can be stacked, but if more than two of them are stacked, the carriage will collide with them if you print at zero media height. Always check the height if you use multiple stacked cards so that they match the height of your media and the set the carriage heigh...

  • Page 96

    Chapter 5 - how to operate your océ arizona printer 96 how to handle media.

  • Page 97

    Chapter 6 how to operate the océ arizona 360 xt.

  • Page 98

    Océ arizona 360 xt features introduction the océ arizona 360 xt is the same as the océ arizona 318 gl / 360 gt in the follow- ing areas: gantry, carriage, rmo capable, and white ink option. The océ arizona 360 xt printer has a larger table and two vacuum pumps. These pumps provide vacuum for the thr...

  • Page 99

    Note: the center zone can also be referred to as zone 3. Definition the océ arizona 360 xt is a flatbed inkjet printer capable of producing large format images on various rigid and flexible media. The printer consists of a flatbed vacuum table and moving gantry. It can also be used with a roll media...

  • Page 100

    How to use the océ arizona 360 xt vacuum system introduction the océ arizona 360 xt uses a vacuum system to secure rigid media for printing on the printer table. Two independent vacuum pumps provide vacuum to the table, which is divided into 3 zones. Pump 1 provides vacuum to zone 1 and the center z...

  • Page 101

    2. Mask off any areas of the active vacuum zone(s) that will not be occupied by the media. [68] center zone valve (shown in the off position) note: the media can occupy more than one zone, but if a zone will be active, all of the area not covered by the media must be masked so that all vacuum holes ...

  • Page 102

    How to print with dual origins introduction due to the larger table size and the vacuum zone arrangement of the océ arizona 360 xt printer, it is possible to print in an alternating 2-up arrangement with panels up to 1.25 x 2.5 meters (4 x 8 feet) in size. Purpose dual origin is used to print more t...

  • Page 103

    2. Enter 2 or more copies in the job parameters copies field. 3. Click on the enable dual origin box when it appears to make it active. Note: when dual origins is enabled, a scaled view of the image appears on the screen preview in zone 1 and a gray-scale box that represents the image appears in zon...

  • Page 104

    Chapter 6 - how to operate the océ arizona 360 xt 104 how to print with dual origins.

  • Page 105

    Chapter 7 how to operate the roll media option.

  • Page 106

    Roll media option hardware introduction the roll media option (rmo) allows printing on media that is supplied on a roll. [70] roll media option components component locations roll media hardware # function component 6) media access door 1) dual foot pedal switches 7) media cut guide 2) media drive c...

  • Page 107

    Roll media hardware # function component the dual foot pedal switches areused to control media feed in both forward and reverse directions. Function varies depending on whether media is loaded or unloaded. 1) dual foot pedal switches the couplers keep the media shafts in place and engaged to the dri...

  • Page 108

    Roll media option specifications introduction the roll media option available for the océ arizona 318 gl / 360 gt and océ arizona 360 xt printers allows the use of various flexible media that are supplied on a roll. Specifications associated with the use of roll media are indicated in this section. ...

  • Page 109

    Print size supported 2.190m (86.2”) this allows for a minimum 5mm (0.2”) border. This is necessary to ensure the platen is not contaminated with ink due to possible media tracking errors. Cured and uncured ink on the platen will have a serious effect on printer performance. Any spilled ink must be r...

  • Page 110

    Foot pedal switch functions introduction the foot pedal switches are used to control the forward and reverse movement of media shafts. Summary of dual foot pedal switch functions the following table indicates the foot pedal functions for various rmo states. Actions for foot pedals in various states ...

  • Page 111: Roll Media Manager

    Roll media manager introduction the roll media manager is the area of the printer software where you prepare to print on roll media. With this menu you can load and unload media, change media type and parameters, and initialize the printer to prepare it to print on roll media. This section introduce...

  • Page 112

    Roll media manager menu roll media manager icons # function icon allows the operator to load new media. Set the foot pedal switches to the load state. Load prepares the rmo to allow the operator to cut the existing media, remove it, and replace it with a new roll. Unload sets up tension on the loade...

  • Page 113: How To Load Media

    How to load media introduction this section explains how to load a new roll of media. It details the following actions that are associated with loading media: • a) load supply media roll on media shaft • b) load take-up empty core on media shaft • c) loading the media - standard method • d) loading ...

  • Page 114

    When to do this section explains how to load new media when none is currently loaded. If media is already loaded, first read the section how to cut and unload media. Before you begin it is very important that the media is wound properly onto the core when it arrives from the manufacturer. The media ...

  • Page 115

    A: load supply media roll on a media shaft 1. Place an empty media shaft on a suitable flat work area, positioned as shown, so that the 5mm hex key is inserted on the right side of the shaft to lock and unlock the core locks. [74] unlock the media shaft core locks 2. To unlock the media shaft core l...

  • Page 116

    5. Accurately center the media using the supplied ruler. Media should be centered within 1mm on the ruler. [75] ruler to center media note: the supplied ruler has both metric (millimeters) and imperial (inches) scales. When a media roll is centered on the shaft, and the ruler is placed as shown in t...

  • Page 117

    Note: make sure that the core lock and coupler end of the shaft are on the right side of the printer. 4. Lock the take-up media shaft core locks with the 5mm hex key. C: loading the media - standard method the standard way to load media is quick and efficient and ensures minimum waste of material. H...

  • Page 118

    4. Thread the media under the media tension bar (note that the media is threaded for print side out in the photo below). Pay out media with the foot pedal as required. [76] thread media under tension bar (print side out) 5. Open the media access door at the top of the roll media unit, then reach dow...

  • Page 119

    6. Check alignment of the media by feeding it down to the supply roll and make sure that the edge lines up with the edge of the supply roll. [78] align media 7. Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take-up core. Chapter...

  • Page 120

    8. Tape the media onto the core. The media should have a clean straight edge prior to taping. First tape the center of the media to the core, and then tape both ends of the media. [79] tape media to the take-up roll core note: important: use the supplied ruler to check that the edge of the take-up r...

  • Page 121

    3. Once you have aligned the media edges to the supply roll, without moving the media any further, tape the media to the platen. [80] tape the media edges to the platen 4. Pull the hanging media edge taut and cut the media off from each edge at an angle to result in a point just below the take-up co...

  • Page 122

    5. Tape the pointed end of the media to the take-up core as shown below. [82] tape media to core 6. Remove the tape you used to hold the media to the platen. 7. Select the "initialize" icon from the roll media manager to prepare the rmo for printing. 8. After initialization has completed, advance th...

  • Page 123

    How to unload and cut media introduction this section explains all of the actions associated with how to cut and unload media when there is still some media left on the supply roll. Unload media summary the following actions are associated with unloading media: • a) initiate unloading • b) cut the m...

  • Page 124

    2. Click on ok to proceed. C: remove media from the take-up shaft in printer or remove take-up shaft 1. If you want to remove the printed images without removing the take-up roll from the printer you can press the left pedal to rotate the take-up media shaft in the reverse direc- tion. You can then ...

  • Page 125

    How to set up a roll media job in productionhouse introduction print jobs can be specified as either a roll job or a flatbed job in productionhouse. The job type can be changed after the print job is transferred to the printer. Purpose the operator can choose the type of desired print job and also p...

  • Page 126

    Note: if you don't set a hold in productionhouse, it is also possible to disable the roll media print queue at the printer. To do this click on the roll icon in the command toolbar of the print job module so that it become dim (grayed out). This will stop any roll media jobs from automatically print...

  • Page 127

    How to print on roll media introduction to print an rmo image, media must be loaded and the rmo initialized. Use the print job module and the roll media manager to prepare and start the print job. How to print on backlit media if your roll media is transparent or opaque and you are going to backligh...

  • Page 128

    3. Click on the roll manager icon to enter the roll media manager dialog window. [86] roll media manager 4. Enter the media width for the roll media that you have loaded. Note: if the media width entered is less than 1067 mm (3.5 ft) the standard nozzle check will not fit across the media. In this c...

  • Page 129

    Note: any changed parameter in the dialog window will be applied to the next roll media print job, even if the change was not saved. This allows temporary changes to the parameters without the need to save that media. [87] roll media manager keyboard note: there is always at least one media in the l...

  • Page 130

    Result any print jobs that are in the queue, not on hold, and marked as roll jobs will print. There is no explicit confirmation required to start a roll media print job. Any roll media jobs in the print queue will start to print immediately. Chapter 7 - how to operate the roll media option 130 how t...

  • Page 131

    How to determine the media advance correction factor introduction when you print on roll media, there can be discrepancies in the amount the media ad- vanced during each print swath. This is referred to as media stepping. It can cause banding to occur, in the form of either dark lines or white gaps....

  • Page 132

    In the 'roll media manager' menu you can select the 'media advance correction factor' (macf) and enter a value from 0 to 100. The default value is 50. You can enter a lower value to correct for white gaps or raise the value to correct for dark lines. . Procedure to determine the macf 1. Put several ...

  • Page 133

    How to use media edge protectors introduction some media tend to have dust and fiber that clings to the edge of the media roll. When released near the rmo (roll media option) unit platen, these particles can find their way into the printhead nozzles and cause dropouts that reduce image quality and p...

  • Page 134

    2. Bend the other two creases slightly so that they have a v shape when viewed, as illustrated in the side view figure below. [89] side view of media protector 3. Bend the height adjustor (small triangle in the top corner of the edge protector) slightly and then straighten it again. This results in ...

  • Page 135

    7. Press down on the tape to fasten the protector in this position. [91] edge protector in position note: the adhesive on the edge protector can be re-used approximately ten times. If you find that it is not holding the protector in place, then use a new one. Result the media edge protectors will re...

  • Page 136

    Chapter 7 - how to operate the roll media option 136 how to use media edge protectors.

  • Page 137

    Chapter 8 how to use the static suppression upgrade kit.

  • Page 138

    Reduce static with a static suppression kit introduction the océ static suppression upgrade kit is a commercial product that can be ordered as part # 3010106603. If you are experiencing static-related imaging problems this op- tional upgrade kit contains an ionizer bar that provides a solution to re...

  • Page 139

    How to activate the static suppression ionizer bar 1. Press the settings tab on the printer interface screen. 2. Click on the printer icon. 3. If the ionizer bar option is set to off, set it to on (this option is not displayed if the ionizer bar is not installed). Note: once you have set it to on, i...

  • Page 140

    3. Loosen the bracket mount screw and then slide the bracket up in the keyed slot to remove it. [93] bracket mounted low 4. Turn the bracket 180 degrees and then fit the other keyed slot over the bracket screw. 5. Slide the bracket mount until the screw is located in the smaller end of the keyed slo...

  • Page 141

    Chapter 9 how to work with white ink.

  • Page 142

    Operator guidelines for white ink introduction this chapter is necessary only if you have an océ arizona printer with the white ink option included. Due to the nature of the white ink, regular maintenance is required to keep the white printheads functioning properly. This is important even when whit...

  • Page 143

    White ink workflow overview introduction océ arizona printers with the white ink option provide under-printing for non-white media or objects, over-printing for backlit applications on transparent media and/or printing white as a spot color. This section describes how the printer provides white ink ...

  • Page 144

    • a flood fill layer is like an autofill that is done by the printer, where white data fills the entire bounding box (the rectangular area that defines the total perimeter) of the image. • white spot data can be defined in image editing applications such as adobe illustra- tor® or with the spot laye...

  • Page 145

    White ink applications the following are some specific examples of the ways that the white ink workflow can be applied. • backlit application the backlit application involves printing onto a transparent or translucent material and mounting the finished piece onto a light box or location where illumi...

  • Page 146

    How to configure productionhouse for white ink introduction this section describes how to configure productionhouse to recognize white ink workflow elements and thus allow you to apply the approach that is best for your print job applica- tion. In order for productionhouse to successfully address wh...

  • Page 147

    3. In your quick set, or in preflight/job properties/postscript turn off two-stage processing (make sure the box is not checked). [98] turn off two stage processing result productionhouse is now prepared to accept print jobs with white ink data. Chapter 9 - how to work with white ink 147 how to conf...

  • Page 148: Quickstart

    Quickstart introduction this section shows you how to print a simple job with a white flood fill. Purpose this exercise will help you get familiar with some of the basic concepts involved when you print images with white ink. Before you begin obtain and import a media model that is set to quality-la...

  • Page 149

    To define a white flood layer, modify the printer settings of a processed job in rip queue - right click the job, edit printer settings, select quality-layered for the printer print mode, then select define layers if you want to print first surface (e.G. Opaque media) the bottom and middle layers ca...

  • Page 150

    How to prepare white ink print jobs how to create a white flood fill layer introduction when working with white ink you can choose the workflow that best fits your needs. There are three main approaches to white ink workflow with your printer: • flood fill layer - uses the flood fill layer configura...

  • Page 151

    Note: the file must be sized at the final output dimensions required for the flood. 2. Define one of the data layers as a white flood layer. To define a layer as a white flood layer first select quality-layered as the printer print mode, then select define layers and finally define a white flood lay...

  • Page 152

    How to create spot data with the spot layer tool introduction in this section, you’ll learn how to access and set up the spot layer tool. The tool provides a variety of options for generation of spot layers, and you may want to explore them with a sample file of your own to familiarize yourself with...

  • Page 153

    White data in more than the mask area, you will need to set up a different background color not used anywhere else in the file to use as your mask. This must be done in an image-editing program prior to bringing the image into the spot layer tool. To set the mask color: click the sample box to activ...

  • Page 154

    Image is on a white background and the default (white) mask is used, this option will creates a fill for all white data. Choke and spread choke reduces the outer edge of the underlay. Use choke when you want to eliminate white from peeking out of the edge of your image. Spread increases the outer ed...

  • Page 155

    How to access the spot layer tool 1. Open a print job in preflight. 2. Select the color corrections tab. 3. Click on tools and select spot layer tool. This will open the feature set. Note: if the enable checkbox won't activate, the media you used to open the job has not been configured with the qual...

  • Page 156

    How to create white spot data in photoshop introduction this section explains how to prepare images that include white spot data with raster-based image editing applications such as adobe photoshop®. In order to print with white ink, you must have a media properly configured for the use of white spo...

  • Page 157

    How to prepare an image in photoshop use the following steps to create a new spot channel layer: 1. Open the desired file in photoshop (if the file is in rgb mode, then convert it to cmyk mode). 2. Use the desired selection tool (e.G. The magic wand) to select the area of the image you wish to print...

  • Page 158

    • name – enter the name “spot 1”. This name is specifically reserved in rip-queue for this type of workflow, using any other name requires more steps to make spot in- formation addressed by the rip software. Note: for instructions on how to use a naming convention other than spot 1, refer to the sub...

  • Page 159

    # [107] flood 100 psd [106] flood 50 psd 9. In some cases, it may be easier to select the area in which you don't want any white ink data and then select the inverse. # [109] select inverse [108] select 10. It is also possible to edit the spot channel much as you would any other data in a photo- sho...

  • Page 160

    • if you intend to use this file in a vector-based program such as illustrator, save it as a .Psd file in order for all channel information to be carried over. The white spot color is printed in the order it appears in the channels palette, with the spot channel printing underneath cmyk data. Howeve...

  • Page 161

    How to create white spot data in illustrator introduction this section explains how to prepare images that include white spot data with vector- based image editing applications such as adobe illustrator®. In order to print with white ink, you must first have a media properly configured for the use o...

  • Page 162

    4. Within the add swatch dialog, enter the following information: [111] new swatch [112] new swatch name • name – enter the name “spot 1”. Note: for instructions on how to use a naming convention other than spot 1, refer to the sub-section at the end of this section "naming your spot data". • color ...

  • Page 163

    # [114] spot swatch [113] color swatch 6. Use the new swatch for any objects or fills which need to be printed with white ink. Clicking on new spot color swatch will make this the default fill color for this document. Select element you would like to be treated with spot information and choose the f...

  • Page 164

    1. Select the white ink object or objects that you want to overprint and place these above the image data layer that you would like to print. Or if you want them on the same layer the white ink objects should be in front of the image data. [116] overprint preview note: after you set overprinting opt...

  • Page 165

    Note: while it is possible to set overprint opacity levels less than 100%, productionhouse software only processes full opacity data. The opacity of regular knockout white data can be set as desired. [117] overprint attributes the images below shows white spot data with knockout and overprinting. In...

  • Page 166

    Note: when processing this file in productionhouse, media layers must be set up with a spot layer to represent this data, as illustrator identifies this as a spot, rather than a flood layer. [120] pixel preview flood how to place raster images in illustrator 1. Begin by placing the desired file. We ...

  • Page 167

    2. Once the file has been brought into program, click the embed button to place it in the illustrator document. This step is necessary in order to make use of all channel data contained in the file. [122] embed file [123] embed placed 3. Note the information contained in the layers palette for file ...

  • Page 168

    # [125] copied path [124] select clipping 2. Then move the new layer outside of the group it is in to un-link it from the clipping path. [126] moved channel 3. Once outside the group, make sure path is selected and fill it with your spot 1 color. Chapter 9 - how to work with white ink 168 how to cre...

  • Page 169

    4. Once that is done, replace path in the group above the image and clipping layers. Ensure that overprint is turned on. [127] replace path in group 5. Save the file. Note: in testing, we have found the .Eps file format to be the best. However, postscript and pdf files will work as well, but may req...

  • Page 170

    1. Create a box around your image using the rectangle tool or other appropriately shaped box tool. 2. Make sure this new box is selected and select fill swatch located at the bottom of the il- lustrator toolbar. This will fill the box with color. By double clicking on this swatch a dialog box will o...

  • Page 171

    How to name your spot data in order for productionhouse to correctly distinguish and address spot data, naming conventions for this data must be adhered to both in the image editing creation stage and the rip. While using the default name "spot 1", is the simplest route requiring the fewest number o...

  • Page 172

    3. Open file in preflight and access the color management/edit profiles tab. Click on spot channel replacement box. [131] spot channel replacement 4. Enter the new name in postscript spot color name in spot 1 space. 5. Click ok to save your settings. Chapter 9 - how to work with white ink 172 how to...

  • Page 173: How To Use Media Models

    How to print with white ink how to use media models introduction you must use a media model that is configured for white ink before you can generate white ink output from productionhouse. The media is actually part of a media model description (sometimes incorrectly referred to as a profile) that co...

  • Page 174

    Note: productionhouse also allows you to create media groups that contain various media models. You can create a group that contains media models with different settings for the same physical material. Or you can group together various media models that have something in common, for example the five...

  • Page 175

    [134] day/night print reflection when you process a print job in productionhouse with this media model as provided, the job information displayed in the printer's print job control module will appear as follows: [135] day/night parameters select the layers button in the job control module to activat...

  • Page 176

    In production house, or it can be set up with onyx preflight spot layer tool. To re- purpose the model for use with flood fill, access the drop-down menu and change from spot to flood data. If a flood fill layer has been defined, no additional file preparation is required to activate white printing....

  • Page 177

    Backlit application on clear substrate download file: oce_arizona_350_gt_whiteink_clearbacklit.Oml this media model is intended for use when you print data for backlit viewing on clear materials. Clear materials do not provide any light diffusion, which is often desired for more pleasing presentatio...

  • Page 178

    If you want to re-use this media model for images to be viewed from the front, or print surface, simply re-order the layers with flood fill at the bottom and turn off print reflec- tion. When you process a print job in productionhouse with this media model as provided, the job information displayed ...

  • Page 179

    [144] define layers when you process a print job in productionhouse with this media model as provided, the job information displayed in the arizona 350 gt print job control module will appear as follows: [145] parameters select the layers button in the job control module to activate a graphical repr...

  • Page 180

    Color and then subsequently address it with white spot data within preflight’s spot layer tool. [147] setup spot color [148] mode options when you process a print job in productionhouse with this media model as provided, the job information displayed in the print job control screen will appear as fo...

  • Page 181

    [149] parameters chapter 9 - how to work with white ink 181 how to use media models.

  • Page 182

    How to create a media for white ink print jobs introduction you must have a media model that is configured for white ink with the quality-layered print mode selected before you can successfully generate white ink output from produc- tionhouse. This section will explain how to create a new media mode...

  • Page 183

    Note: the term "media" can be confusing as it really has two meanings in the context of your onyx workflow. In general use it refers to a physical material that you can print on. Productionhouse uses the term media to refer to the definition of how a particular material is used and included within a...

  • Page 184

    How to create a media model for white ink 1. From the home page in media manager click > create profiles > create media 2. Select the media group (or create a new one) and enter a media name, then click > next. Note: media group is a convenient way to organize media with similar characteristics toge...

  • Page 185

    6. Click > insert to add “spot 1” to the spot color setup dialog. [152] insert spot1 7. If you want to change the preview color of your spot layer, highlight “spot 1” and click > edit . Note: if you change the name of your spot color to anything other than spot 1, the data file you prepare for this ...

  • Page 186

    Note: the printer only has one available white ink spot channel, so do not insert a second spot or the rip will treat files using this configuration as separations. 8. Click > ok. At this point, the media you have created can be used in preflight to view and rip files for white ink output. You will ...

  • Page 187

    1. In basic mode settings, click on mode options. [154] mode options 2. In the mode options window, select the quality-layered print mode. Click ok to save these settings and close the window. [155] define layers chapter 9 - how to work with white ink 187 how to create a media for white ink print jo...

  • Page 188

    3. Once you select a mode the define layers button appears under the printer print mode. [156] define layers 4. Click on define layers to open this dialog and the following window should appear. [157] define layers 5. This is where you can set up how you want the ink to behave in each layer. It is n...

  • Page 189

    Drop down menu and click on the custom tab to the right of this. This action will bring up the define single layer window. [158] define [159] define single layer note: the data used in the white spot layer needs to comes from the spot data found in the image you have created in an image editing prog...

  • Page 190

    Configure white flood layers if you want to create linearizations and icc profiles with a white underlay, we recommend you configure one or more flood fill white layers for white based on the desired opacity for your application and one layer for cmyk data. 1. Configure your layers for the white lay...

  • Page 191

    In the advanced tab in the spot field. In testing, we have found this value is usually ac- ceptable if left at 100%. [161] set ink restrictions 3. If you are printing on clear materials make sure the opacity is acceptable as well as exhibit- ing no over-inking artifacts. You may find that you will n...

  • Page 192

    Note: if you use a strip device such as the gretag-macbeth eyeone, you may get invalid readings for the white data. To ensure that you get usable spot data points for each measurement, you will need to use the data from the black channel. To do this, click on setup in the print swatch dialog. In the...

  • Page 193

    Set ink limits to print the ink limits swatch: 1. Click > print swatch and determine ink limits as usual. Look for bleed in the columns and choose a value where you can eliminate waste ink. 2. Click> read swatch and enter in the values in the recommended advanced tab. 3. Click > next to continue on ...

  • Page 194

    Media from rip-queue. Remember that changes to the layer order and ink color usage may also be made on a per job basis from rip-queue. Right click on the desired file then choose edit/printer settings. A dialog box opens allowing you to re-define the layers here. Chapter 9 - how to work with white i...

  • Page 195

    How to create and use quick sets introduction this section describes how to create and use quick sets. A quick set contains a set of printer configuration parameters that are defined and then saved for use with print jobs that will benefit from that particular set of parameters. When you edit and/or...

  • Page 196

    • get media and page size from printer unselect "get media and page size from printer" so that you can select the media, print mode, and layer definitions to be associated with the quick set. First select a media name that contains a quality layered printer print mode, then verify/select a print mod...

  • Page 197

    How to create or edit a quick set for white ink 1. In productionhouse rip-queue select your printer, and click on the configure printer button. This opens the configure printer dialog. 2. From the quick sets tab, select the quick set you want to edit or copy (or select new to build one from defaults...

  • Page 198

    Chapter 9 - how to work with white ink 198 how to create and use quick sets.

  • Page 199

    Chapter 10 ink system management.

  • Page 200: Arizona Printer Inks

    Arizona printer inks introduction océ arizona printers use two types of uv-curable inks, referred to as océ ijc255 and océ ijc256. Both inks are easy to maintain, requiring daily maintenance with a vacuum suction device and a weekly physical cleaning (swabbing). The newer océ ijc256 inks also requir...

  • Page 201

    The printer is optimized for the specific uv-curable ink supplied by océ display graphics systems. The ink is supplied to the printer in 2 liter collapsible bags that are loaded into the printer by means of quick-change connectors that are bonded into the top corner. To install on the printer, the b...

  • Page 202

    Note: the uv lamp power settings can be lowered to reduce warping of some media. However, set the lamp power as high as possible for each media to ensure that the ink cures prop- erly. This will minimize the risk of skin irritation and sensitization from exposure to uncured ink. Wear nitrile gloves ...

  • Page 203

    How to store and handle uv ink to ensure good quality images and to extend the life of printheads in your printer, it is important to have good uv ink management procedures. Uv inks must be properly handled and stored correctly. • inks must be stored within a temperature range of 5 - 30°c (41 - 86°f...

  • Page 204: How To Change Ink Bags

    How to change ink bags introduction the ink is supplied in 2 liter or 800 milliliter bags, dependant on the printer model (white ink comes in 1 liter bags for all models). The bags have a non-spill coupler bonded into the top corner. When installing onto the printer, the bags are inverted and the qu...

  • Page 205

    Illustration [165] remove the quick-release coupler how to change an ink bag attention: for personal safety, we recommend that the operator always wear nitrile gloves, a protective apron, and safety glasses with side shields when handling inks. 1. Open the clear plastic door on the ink station. 2. I...

  • Page 206

    Chapter 10 - ink system management 206 how to change ink bags.

  • Page 207

    Chapter 11 error handling and trou- bleshooting.

  • Page 208: Troubleshooting Overview

    Troubleshooting overview introduction this section covers general problems that may occur with the printer. Malfunctions that trigger system error messages can be caused by human error, a system malfunction, an interface cable malfunction, mechanical printer malfunction and/or printer firmware failu...

  • Page 209

    Tion. The printer relies on this service for primary branch protection. If the printer is without power, check the local supply voltage and verify that it is set correctly. Example 2 drops of ink appear on the media • check that the ink valves on top of the carriage are all open. If an ink valve is ...

  • Page 210

    How to improve quality when banding occurs introduction banding can occur in an image for a number of reasons. Typically it occurs due to neighboring nozzles that do not fire or multiple nozzles that fire with poor directionality. This can occur if the printer sits idle for an extended period of tim...

  • Page 211

    Chapter 12 printer maintenance.

  • Page 212: Maintenance Guidelines

    Maintenance guidelines introduction the printer operator is responsible for the regular maintenance of the printer. This section provides detailed information about what is required for proper printer maintenance. While océ display graphics systems furnishes guidelines for periodic maintenance, the ...

  • Page 213

    Note: do not bump the carriage or gantry as this can cause dropouts in the printhead nozzles. A hard bump can break the meniscus vacuum in the ink lines and thus allow air into the lines, which blocks the nozzle until a purge is performed. Also some procedures, such as printhead maintenance, require...

  • Page 214: Maintenance Procedures

    Maintenance procedures clean carriage underside introduction to maintain optimal print quality, it is important to periodically clean the underside of the carriage to remove any excess ink. If the buildup of ink is excessive, it can be transferred to media and thus reduce print quality. When to do a...

  • Page 215

    Caution: the underside of the uv lamps may be hot, avoid touching them. How to clean the carriage underside 1. Slide the maintenance station drawer out from under the carriage. 2. Press the middle switch to raise the carriage to its maximum height. 3. Prepare a clean poly wipe cloth as shown below. ...

  • Page 216

    Note: the océ ijc256 ink formulation causes a more sticky ink build-up between nozzle plates when compared to océ ijc255 ink. This ink build-up requires cleaning with a lint-free cloth wetted with flush, rather than a dry one. Follow up with a dry cloth to ensure that all residual flush is cleaned f...

  • Page 217: Printhead Maintenance

    Printhead maintenance introduction the maintenance station is located below the carriage. Printhead maintenance takes place while the carriage is parked. The station is covered by a sliding door that has an open grid in the center that allows any waste ink to drip down through the station and into t...

  • Page 218

    Note: more maintenance is required in dusty environments, or when there are fibres protruding from the media, or when printing on reflective media such as glass or metal (more re- flected uv light hits the printheads). When printing on reflective media it is advised to monitor the nozzle check and p...

  • Page 219

    Attention: do not press up too hard on the printhead while you swipe it with the suction-head as this can dislodge the printhead and require a service call to re-seat the printhead. Note: maintenance station switches: there are 3 switches inside of the maintenance station . They can be operated in a...

  • Page 220

    3. Press and release switch 1 to initiate a purge. The carriage will lower to its purge height (4mm above the table surface). Watch the ink as it falls from the heads. After a few seconds most of the ink stops dripping and you can then raise the carriage. 4. Press switch 2 to raise the carriage to i...

  • Page 221

    Stainless steel strips on the printhead. Check to see that all ink is removed – repeat if necessary. [170] swipe printhead 7. Wipe the suction-head on a clean piece of new lint-free wipe before proceeding to the next printhead. Note: during maintenance, be careful not to touch the nozzle plates as t...

  • Page 222

    Note: when you print on the rmo, if the media width entered is less than 1067 mm (3.5 ft) the standard nozzle check will not fit across the media. In this case, if the nozzle check icon is selected from the print job control command toolbar, the narrow version (nozzle check narrow 886.5 x 214.7 (2.9...

  • Page 223

    Result when a printhead does not have any dropouts, it will look like the nozzle check print of the black (k) section illustrated below. Note: there is an indication of some poor directionality in one of the nozzles illustrated in the top left section of the sample below, but it will not affect imag...

  • Page 224

    3. Remember to open any purge valves that were closed for this procedure. Note: if a purge valve is left closed, there is no vacuum pressure to hold the ink and it will drip out of the printhead. Drops of ink will appear on the media if you print with purge valves closed. 4. If problems still persis...

  • Page 225: Swab Printheads

    Swab printheads introduction to ensure optimal print quality, it is important to periodically clean the printheads with a swab to remove any excess ink or any debris that was not removed by printhead main- tenance. Purpose important caution: to maintain print quality it is very important to swab the...

  • Page 226

    Attention: never "scrub" the printhead with a swab as this will drag debris into other nozzles. Always slowly move the swab across the printhead with the swab at a slight angle and not perpendicular to the printhead. Never use isopropyl alcohol to clean the printheads. Do not allow swabs to be conta...

  • Page 227

    How to swab a single printhead note: swab one printhead at a time to reduce ink waste during the purge and also to minimize ink spill on your hand. In order to achieve the most effective swab, it is best to swab im- mediately after a purge while the ink is still dripping from the printheads. Close t...

  • Page 228

    7. Rotate the swab by 180 degrees and repeat the previous step. 8. Discard the swab and repeat steps 2 to 6 for all the other printheads (if needed). 9. Perform printhead maintenance. 10. Once finished, all residual flush and ink in the gaps around the head should be carefully wiped away with a clea...

  • Page 229

    How to clean the uv lamp filter introduction the top of the housings for the left and right uv lamps contain a filter that keeps dust and other airborne particles from entering the lamp housings. If the filter becomes clogged with dust and debris it can cause overheating of the lamps. When to do che...

  • Page 230

    Clean the uv lamp filter 1. Wait for the lamp fans to stop to ensure the housing has cooled down. 2. Remove the lamp filter by first lifting one corner, then bend it in the center by placing your finger under the filter and lift it away from the power connector and off the lamp housing. [176] remove...

  • Page 231: How To Remove Ink

    How to remove ink introduction how often you need to perform these procedures will vary, depending on printer usage and work habits. Remove ink from the table and other metal surfaces: remove ink from the table whenever necessary. If the ink is not cured, you can wipe it up with a paper towel or lin...

  • Page 232

    How to remove cured ink from the table 1. Scrape any cured ink from the surface of the table with a scraper (or a razor blade in a holder). Note: do not use a scraper on any of the printer skin surfaces or the maintenance station as this will scratch the finish. 2. Use a vacuum cleaner to remove the...

  • Page 233: Empty The Ink Waste Tray

    Empty the ink waste tray introduction the waste tray is located below the maintenance station. It accumulates ink that has dripped from the printheads or ink waste that results from a purge when performing printhead maintenance or swabbing the printheads. The ink drops onto a sloped drain plate at t...

  • Page 234

    2. Place a suitable empty container that holds at least 1 liter under the waste tray drain. [177] waste tray valve 3. Turn the valve on the waste tray until it starts to drain the waste material. 4. Shut off the valve when ink no longer drains out (or if the container become full). Note: the valve c...

  • Page 235

    Fill the coolant reservoir introduction the coolant is a thermal fluid used to maintain the temperature of the ink in the printheads and ink reservoirs on the carriage. Temperature control of the ink is required in order to achieve the correct ink viscosity, which affects the jetting velocity of the...

  • Page 236

    Required tool • syringe (supplied with starter kit) • wear gloves (coolant will not harm the skin, but gloves are recommended). • coolant illustration [178] fill coolant reservoir fill the coolant reservoir 1. Open the container of coolant fluid. 2. Insert the syringe into the fluid and draw back th...

  • Page 237

    Note: do not overfill the coolant as this can cause temperature variations. If the coolant does not flow into the fill nozzle the printer may have a defective nozzle and this will require a service call. 6. Remove the hose and store the syringe and the coolant fluid container until it is needed agai...

  • Page 238

    Replace the spit catcher foam pad introduction the spit catcher consists of a slotted cover for the maintenance station drawer and a foam pad that is held in place under the drawer. The spit catcher is necessary for ijc255 white ink and also for all five of the newer océ ijc256 inks. These inks requ...

  • Page 239

    3. Swing the metal base on its bracket part way down to reveal the pad. [179] change spit catcher pad 4. Remove the spit catcher foam pad and replace it with a new one. [180] close spit catcher 5. Swing the metal base up and lock it with the knob. Chapter 12 - printer maintenance 239 replace the spi...

  • Page 240: Clean Gantry Rails

    Clean gantry rails introduction dust and debris can accumulate on the gantry rails, which run along the length of the table. The bearings that run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing. After a period of time and use, debris can acc...

  • Page 241

    [182] dust on the gantry rail when to do if you notice any dirt or ink on the gantry rails, or an accumulation of debris on the grey rail bearing shields, clean them immediately with a poly-wipe lint-free cloth. Note: gently wipe dirt or debris from the gantry rails or bearing shields to avoid remov...

  • Page 242

    How to change ink filters introduction each ink color has a filter that removes any particulate matter from the ink as it is pumped from the ink bag toward the printheads. The ink filters are located to the right of the ac power switch at the electronics end of the printer around the corner from the...

  • Page 243

    Attention: a clogged ink filter can result in damage to your printer's ink system. Particulate matter buildup in the ink can cause problems that will require a service call. Be sure to change all ink filters every 12 months to avoid such problems. How to change an ink filter 1. Open the sliding main...

  • Page 244

    4. Remove the two screws that hold the ink filter enclosure cover in place (thumbscrews can be loosened by hand or use a philips screwdriver if they are too tight). [184] remove ink filter enclosure cover 5. Locate the bleed tube valve on the top of the ink filter you are going to change (the cap th...

  • Page 245

    Note: the ink system is under pressure and so it is possible that some ink may spray out at first. Keep the cloth wrapped around the end of the bleed tube so that any ink spay is contained. 8. Pull the target ink filter out of its metal retainer clip. 9. Unscrew the bleed tube cap from the old filte...

  • Page 246

    3. Press the purge button (switch 1 on the right) to initiate an ink purge. Repeat this step until the ink status window shows an ink low condition for the target color. [187] maintenance station buttons 4. Press the raise carriage button (switch 2, middle) and then use the maintenance suction nozzl...

  • Page 247

    How to change a uv lamp bulb introduction your océ arizona printer uses two uv lamps, one on each side of the carriage, to cure the uv ink during printing. The bulbs in these uv lamps have a limited lifetime and must be replaced by the operator if they fail or when they can no longer cure the ink at...

  • Page 248

    Caution: the uv lamps and the carriage guard may be hot if the printer has been active. Avoid touching the guard and the lamp assembly until it is cool. Caution: these uv lamp bulbs contain mercury, and if they are broken the vapor is toxic if inhaled. The lamp bulbs must be disposed of according to...

  • Page 249

    3. Remove the foam filter from the top of the housing by lifting the exposed edge as shown below. It is flexible and will bend as you remove it. [189] remove lamp filter 4. Swing the uv lamp housing interlock safety arm out of the way: [190] interlock safety arm • first lift it straight up to the he...

  • Page 250

    1. Put on protective eye wear and cotton gloves. 2. Turn the housing upside down on a clean work space away from the printer. 3. Rotate the shutter motor dampener until the uv shutters are open. [191] rotate shutter motor dampener 4. Open the two uv light shields located at both ends of the uv lamp ...

  • Page 251

    5. Disconnect both uv lamp cables by first loosening the screw lock and then pulling the lock away from the connectors. [193] remove connectors 6. Ease the bulb out of the retainer clips, one end at a time and then remove it from the housing. [194] remove uv lamp bulb 7. Place the used bulb in a con...

  • Page 252

    How to replace the lamp bulb attention: wear cotton gloves. Avoid bare skin contact with the uv lamp bulbs. When heated, compounds from the skin can form permanent etching on the surface of the uv bulb. A contaminated bulb may fail prematurely. 1. Before you insert the new uv bulb and replace the la...

  • Page 253

    How to replace the lamp housing 1. Wipe both the top and bottom of the quartz window at the base of the uv lamp-housing carriage bucket with an alcohol wipe. Also check the bottom of the quartz window for any buildup of ink, which can be caused by misting if the carriage height is incorrect. If you ...

  • Page 254

    How to maintain white ink introduction printers with the white ink option require care and maintenance to ensure that the white printheads function properly. White ink is re-circulated in the system to limit any settling of the ink. For this to take place, the printer must be left powered on at all ...

  • Page 255

    How to agitate the white ink bag if you do not agitate the white ink bag at least once a month, you will see a message on the printer display that reminds you to agitate it. You will not be able to use the printer until this is done. This ensures that the white ink pigment does not settle in the bot...

  • Page 256: Rmo Maintenance Guidelines

    Roll media option maintenance rmo maintenance guidelines introduction the océ arizona 318 gl / 360 gt operator is responsible for the regular maintenance of the printer and, if it is installed, the roll media option. When the rmo unit is kept clean and free of blemishes and defects, you will be ensu...

  • Page 257

    How to clean the rubber capstan introduction the capstan is a rubber-coated roller that helps to track and guide the media position. It has an encoder at one end and a brake at the other. The capstan must be kept clean and its rubber surface free of blemishes or defects to ensure accurate media tran...

  • Page 258

    Removing solid debris 1. Dust the surface of the capstan using a swiffer or other lint-free brush or cloth. Surface may be brushed in any direction. [196] remove lint, dust, paper particles and debris removing stains (coffee, tea, soda pop, etc.) supplies needed: rubber gloves, soap, hot water, and ...

  • Page 259

    Removing uncured ink supplies needed: nitrile gloves, safety goggles with side shields, several absorbent clothes, and isopropyl alcohol (95% pure). 1. Put on gloves and goggles. [197] ink spill on capstan chapter 12 - printer maintenance 259 how to clean the rubber capstan.

  • Page 260

    2. Wipe up the majority of the ink by blotting with the absorbent cloth. [198] wipe up ink with cloth 3. Wet a new absorbent cloth with alcohol and wipe up the remaining ink. [199] wet fresh cloth with alcohol chapter 12 - printer maintenance 260 how to clean the rubber capstan.

  • Page 261

    Note: it may be difficult to tell whether or not all the ink has left the surface. Continue to wet and wipe the capstan surface until the cloth does not show any sign of ink color. [200] wipe up remainder of ink 4. Allow adequate time for capstan to dry. Note: if the scrubbing action leaves fibers f...

  • Page 262

    Chapter 12 - printer maintenance 262 how to clean the rubber capstan.

  • Page 263

    Appendix a application information.

  • Page 264

    Application resources on the web site introduction there are many resources available on the océ arizona customer support web site: ap- plication hints and tips, media recommendations, media models, msds information, customer application bulletins, and more. To access this information, navigate to: ...

  • Page 265

    Application bulletin 21 - more media models added to support web page application bulletin 23 - double-sided printing on the océ arizona roll media option application bulletin 24 - printer shutdown procedures application bulletin 25 - use a white ink underlay to improve image quality application bul...

  • Page 266

    Index ac power ac power ....................................................... 73 ac power plug ac power plug ............................................... 73 alphanumeric input alphanumeric input ....................................... 46 b banding banding ..........................................

  • Page 267

    Media adhesion ............................................. 94 media shaft media shaft .................................................. 106 media storage media storage ................................................. 92 media thickness media thickness ...............................................

  • Page 268

    Suction-head ................................................. 219 t thermal expansion thermal expansion ........................................ 94 training training ......................................................... 72 u upgrade upgrade .........................................................