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Oce Arizona 550 GT User Manual

Other manuals for Arizona 550 GT: User Manual, User Manual

Summary of Arizona 550 GT

  • Page 1

    Océ arizona 550 gt user manual, version 1.2 revision b océ user manual user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 2

    Copyright © 2012, océ all rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from océ. Océ makes no representation or warranties with respect to the contents hereof and specifi- cally disclaims any implied w...

  • Page 3: Contents

    Contents chapter 1 introduction......................................................................................................... 7 preface......................................................................................................... 8 product compliance...............................

  • Page 4

    Underlay board to reduce artifacts....................................................... 97 chapter 6 how to operate the océ arizona 550 xt....................................................... 99 océ arizona 550 xt features................................................................ 100 how t...

  • Page 5

    Chapter 11 error handling and troubleshooting............................................................ 211 troubleshooting overview.................................................................... 212 how to improve quality when banding occurs................................. 214 chapter 12 pr...

  • Page 6

    6 contents user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 7

    Chapter 1 introduction user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 8: Preface

    Preface introduction this manual provides the operator with information about the océ arizona 550 gt and océ arizona 550 xt uv flatbed inkjet printers. The manual orients you to the many features and the procedures that allow you to print professional quality images on various media with this printe...

  • Page 9

    Customer service if your printer malfunctions and you are unable to resolve the problem, field service technicians can be dispatched to your site to conduct repairs. Service visits are paid for by the customer, either under a maintenance agreement, by purchase order or prepayment. Time and material ...

  • Page 10

    On a regular basis. A few minutes spent cleaning also helps to ensure optimal printer function and the highest quality prints. It is the responsibility of the operator to try to eliminate simple problems before calling a service representative. But knowing when to call for service is also important....

  • Page 11: Product Compliance

    Product compliance introduction this section provides the emc fcc compliance information and points to the dgs web site for access to the official documents for all agency compliance standards that the océ arizona 550 gt and océ arizona 550 xt conform to. The compliance section also provides printer...

  • Page 12

    [1] ce declaration ultraviolet and blue light hazards categories ultraviolet light radiation hazards emission: effective uv-irradiance emission category of océ arizona 550 gt and océ arizona 550 xt according to 7.1 of en12198-1:2000 - category 2. Special restrictions and protective measures are esse...

  • Page 13

    Note: wear industrial protective eyewear with lenses that block both uva and uvb. Gloves and long-sleeved work clothes are essential to reduce the skin's exposure to uv emissions. Blue light radiation hazards emission : (visible radiation in the range of 400nm to 700nm (blue light 300nm - 700nm) eff...

  • Page 14

    Océ (uk) ltd. Langston road loughton, essex ig10 3sl united kingdom telephone: (44) 870 600 5544 - fax: (44) 870 600 1113 e-mail: salesinformation@oce.Co.Uk - web site: www.Oce.Co.Uk toxic and hazardous substances or elements in the product # poly- brominat- ed dipenylether (pbde) polybro- miated bi...

  • Page 15

    Chapter 2 product overview user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 16: Printer Specifications

    Printer specifications introduction the océ arizona 550 gt and océ arizona 550 xt are flatbed inkjet printers capable of producing large format images on various rigid and flexible media. The printers consists of a flatbed vacuum table and moving gantry. Media is held flat and stationary on the vacu...

  • Page 17

    Specification feature 550 gt: 2.51m (98.8") x 1.26m (49.6") 550 xt: 2.51m (98.8") x 3.06m (120.5") maximum print size maximum: 34 kg/sq.M (7 lbs/sq.Ft) media weight variable droplet sizes from 6 to 42 picolitres nozzle drop volume: lcd flat-panel monitor and mouse on a user-positioned podium. User i...

  • Page 18

    Chapter 2 - product overview 18 printer specifications user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 19

    Chapter 3 safety information user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 20: Uv Ink And Flush

    Uv ink and flush introduction the safety concerns involved with the handling and use of the uv ink and flush are de- tailed in the material safety data sheet (msds) documents. Review them before handling any uv ink or flush. Note: the msds for all uv inks and flush are available from the corporate o...

  • Page 21: Uv Curing System

    Uv curing system introduction uv-curable ink need a high energy level of uv light to cure. The uv curing system is made up of two mercury arc lamps attached to the carriage. How to handle uv lamp: uv lamps operate at high temperatures. Never touch a lamp in operation. Let the lamps cool for a minimu...

  • Page 22

    Note: wear industrial protective eyewear with lenses that block both uva and uvb. Gloves and long-sleeved work clothes are essential to reduce the skin's exposure to uv emissions. Chapter 3 - safety information 22 uv curing system user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 23: Safety Interlock System

    Safety interlock system introduction the printer has three emergency-stop buttons. The maintenance station drawer is part of the safety interlock system. A beacon light indicates the status of the safety system and the printer. Components of the interlock system emergency stop buttons: these are loc...

  • Page 24

    Océ arizona 550 gt safety labels introduction the safety labels are placed at strategic locations on the printer to warn the operator of possible dangers and hazards. It is important to be aware of the meaning of these labels to ensure safe operation of the printer. Caution: read and understand all ...

  • Page 25

    Label description machine lockout: a reminder to turn off and lock out the ac power switch before servicing any elec- trical components. Located on the mains power switch. Warning: electric shock hazard located on the door to the electronics enclosure, the uv lamp power supply cover, the carriage co...

  • Page 26

    Label description [14] electrical shock hazard electrical shock hazard equipment powered by two power cords. Turn off power switch or remove both power cords before servicing refer to the section "how to power the printer on and off" [15] high leakage current warning: high leakage current earth conn...

  • Page 27

    Label description [20] no step on strut no step do not step on the table strut. If pressure is put on the table strut it can bend and thus affect the level of the printer table and therefore print quality. [21] pe-k pe - k gnd protective earth identification. Chapter 3 - safety information 27 océ ar...

  • Page 28: Safety Awareness

    Safety awareness introduction this section contains two sets of principles that must be followed to assure maximum safety when operating your océ arizona printer. The first set uses negative examples to show you things to avoid in order to prevent injury to the operator. The second set of principles...

  • Page 29

    Avoid these situations for your personal safety do not push or force the carriage to move manually if it is al- ready in motion. If you do move the car- riage, a motion error message will display and you will have to use the mouse to click reset on the user inter- face lcd display. [23] avoid carria...

  • Page 30

    Avoid these situations for your personal safety do not push or force the gantry to move manually if it is al- ready in motion. If you do move the gantry, a motion er- ror message will dis- play and you will have to use the mouse to click reset on the user interface lcd dis- play. [24] do not push ga...

  • Page 31

    Avoid these situations for your personal safety movement of the car- riage up and down may be a crush haz- ard. Do not rest your hands in this area during daily print- head maintenance as this process causes the carriage to move up and down. [26] carriage crush hazard avoid placing fingers, hands or...

  • Page 32

    Avoid these situations for your personal safety keep a distance of at least 1 m (3 ft.) to the uv light when print- ing. Avoid looking at the uv lamps, especially if you are seated at the same level as the car- riage. Do not sit within 5 meters (17 feet) of the carriage path. Also do not touch the u...

  • Page 33

    Arizona printer residual risks # hazard residual risk area [29] carriage guard and 45° guard on gantry supports a high risk crushing hazard is created by the movement of the carriage and gantry supports. Keep hands away from this area unless the printer power is off. [30] carriage guard and gantry r...

  • Page 34

    Hazard residual risk area [31] table/gantry pinch hazard a high risk crush- ing/pinch hazard is created by the table and the gantry. [32] table/carriage pinch hazard a high risk crush- ing/pinch hazard is created by the table and the carriage. Chapter 3 - safety information 34 safety awareness user ...

  • Page 35

    Hazard residual risk area [33] carriage vertical movement pinch hazard a high risk crush- ing/pinch hazard is created by the carriage and the gantry when the z-axis is moving (carriage moves up or down). [34] gantry shear hazard a high risk shearing hazard is created by the gantry and the gantry rai...

  • Page 36

    Hazard residual risk area [35] gantry shear hazard a high risk shearing hazard is created by the gantry and the gantry rail. This pho- to shows another view from the bottom. Do not place fingers or hands in this area. Chapter 3 - safety information 36 safety awareness user manual: arizona 550 gt - v...

  • Page 37

    Hazard residual risk area [36] gantry frame shear hazard a high risk shearing hazard is created by the carriage and the gantry frame. [37] igus impact hazard entanglement hazard a medium risk of fin- ger or material entan- glement is created by the web assembly (igus track). Chapter 3 - safety infor...

  • Page 38

    Hazard residual risk area [38] carriage impact hazard a medium risk impact hazard is created by the carriage when cy- cling from left to right. [39] uv lamp heat hazard heat hazard: the uv lamp assembly and the surrounding car- riage guard can be hot. The carriage guard is an aluminum fence around t...

  • Page 39

    Roll media safety awareness introduction this section contains two sets of principles that must be followed to assure maximum safety when operating the roll media option (rmo) for your arizona printer. The first image uses a negative example to show you a situation to avoid in order to prevent injur...

  • Page 40

    Rmo residual risks # crushing/shear hazard do not place your hand near the shaft drive motors when the printer is printing or when the dual foot controls are pressed. Do not place your hand on the media roll motor enclosure when the green bea- con light is on as the gantry may move at any time. Chap...

  • Page 41

    Chapter 4 how to navigate the user interface user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 42

    Operator interface hardware introduction the operator interacts with printer components to print, maintain, and monitor the state of the printer. This section identifies and explains the functions of the hardware. [43] printer hardware operator interface components hardware interface components # fu...

  • Page 43

    Function component indicates printer status. See chapter 3 for details. 7) printer status beacon shuts down all motion and hazardous systems. See chapter 3 for details. 8) emergency stops designated area for cleaning the print heads and the underside of the carriage. 9) maintenance sta- tion provide...

  • Page 44

    # [44] vacuum hardware chapter 4 - how to navigate the user interface 44 operator interface hardware user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 45: Printer Interface Software

    Printer interface software introduction the printer software is displayed on the lcd monitor. The interface has six main modules that are accessed by tabs located at the bottom of the display. Click on these tabs to access the modules. Print job control is the default module displayed when the softw...

  • Page 46

    Operator interface module tabs # [46] interface tabs interface modules # function component provides management of all aspects of working with print jobs. It also controls some features of the printer and provides access to roll media print controls (if that option is installed). Print job control (...

  • Page 47: Print Job Control Module

    Print job control module introduction print job control is the first module displayed when the printer software is loaded. From this module you can manage all aspects of working with print jobs and also control many features of the printer. The table "job control panels" documents the numbered callo...

  • Page 48

    Function component to the right is the print job pause/resume button and the ink system status icon - click to view an ink status report. 3) pause/resume and the ink system status displays icons for actions related to the print jobs and control of the printer. 4) command toolbar left displays icons ...

  • Page 49

    All incoming jobs go directly into the job list or job queue. Selecting a job in the list highlights the job and updates the job information area. The job information area contains offsets, print quality mode information, number of copies and overprints, and the name of the productionhouse profile u...

  • Page 50

    This command can do the following actions depending on context: • activates a selected inactive job by moving it to the active list. • un-holds a held job. • un-holds an job that had an error currently. Print job the command can do following actions depending on context: • puts an active job on hold...

  • Page 51

    A dialog window automatically appears when confirmation is re- quired. If it is closed before you select confirm, it can be reopened by clicking on this button. Media parameters enter or confirm the thickness of the media. The printer will auto- matically adjust the carriage height to media thicknes...

  • Page 52

    This icon controls the ink heater and also displays the ink temper- ature. The state of the button reflects the status of the ink heater. The heater times out after two hours of inactivity (time can be changed up to four hours by a service technician). If the ink heater is turned off when the timeou...

  • Page 53

    This icon populates the active job list with a job that prints a nozzle check pattern. The nozzle check print is used to identify nozzle dropouts that can cause banding and other print quality problems. There are two versions of the nozzle check: nozzle check and nozzle check narrow (narrow is for r...

  • Page 54

    7) job placement preview the table placement preview shows the print location and a proportional representation of the image in relation to the table. The zoom button in the bottom right corner activates a popup preview window. If a preview image is not available, an approximately sized white box is...

  • Page 55

    # a job's vertical and horizontal offset parameters can be changed with the mouse wheel when the mouse cursor is positioned over the field. Rotate the mouse wheel up or down increments or decrements offset at the rate of one unit per notch. Hold the right mouse button and rotate the wheel increments...

  • Page 56

    • quality-layered allows you to place multiple layers in one print job. It is most useful when printing with white ink (see chapter 9 how to work with white ink). You must configure any extra layers in the onyx software. 10) printer interface module tabs these tabs allow you to switch between differ...

  • Page 57: Counters Module

    Counters module introduction the counters module displays counters that are of interest to the operator. It shows counters for each color of ink and the total ink used. It also shows the number of hours a uv lamp was used since last changed. Some of the counters can be reset. Illustration [49] count...

  • Page 58: Settings Module

    Settings module introduction the settings module allows you to review and change the date and time, network con- nection settings, user interface configurations, printer settings and, if installed, the roll media settings. Date and time settings # [50] date and time • date - display only, cannot cha...

  • Page 59

    Network connection settings note: typically, dhcp is used to automatically obtain network settings. If "use dhcp" is selected, the only thing you might want to change is the network name of the printer. The settings are displayed to troubleshoot possible network connection problems. One situation th...

  • Page 60

    User interface settings # [52] user interface settings settings available the user interface allows you to change the following features: • language • measurement units • date format • time format • display job/time • tie lamp controls together • hold on active • job delete confirmation • screen sav...

  • Page 61

    Printer settings # [53] printer settings allows you to set the following: • flatbed print gap • underlay thickness • table vacuum timeout • end of swath delay • full carriage travel • automatic warmup day • automatic warmup time • ionizer bar (static suppression - on or off) roll module # [54] roll ...

  • Page 62

    Bottom margin specifies the distance left unprinted below the image. Media move on unload specifies the amount of media moved on unload in the selected measurement units. Note: this setting icon is displayed only if the roll media option is installed. Chapter 4 - how to navigate the user interface 6...

  • Page 63

    Tools and utilities module introduction the tools and utilities module has six sub-modules: shutdown, job manager, special prints, ink flush, spit catcher alignment, and the system logs. When you click on the tools and utilities tab, special prints always appears first. Click on the other icons to a...

  • Page 64

    Shutdown use the shutdown icon when you need to turn the printer power off. The printer should be left powered on at all times but there are some exceptions such as some service proce- dures, or if the printer requires a reboot. Job manager the job manager allows you to view a select range of print ...

  • Page 65

    # [56] special prints how to load a special print 1) click a special print to select it in the left window. 2) click the add button to place it in the print queue on the right. That special print is now available in the active job list of the print job control module. How to print a special print go...

  • Page 66

    The ink flush procedure the ink flush procedure is used when the printer is switched from one ink type to an- other. If you insert a new ink bag of a different ink type into the ink bay, the ink status screen will appear and prompt you to perform an ink flush procedure. The ink flush procedure will ...

  • Page 67

    Note: when system logs are generated, any previously saved log files are deleted. Therefore, do not generate a second batch if you have just recently generated log files (unless re- quested to do so by a service technician). Chapter 4 - how to navigate the user interface 67 tools and utilities modul...

  • Page 68

    Installation and upgrade module introduction as we are committed to improve and refine the quality and functionality of the océ arizona 550 gt printer, there will be periodic upgrades to the underlying firmware and printer software. Software updates are available only to customers with a service con...

  • Page 69

    Chapter 5 how to operate your océ arizona printer user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 70: Training Requirements

    Training requirements introduction the operator must receive training for safety, printer operation, and productionhouse® software prior to operating the océ arizona 550 gt printer. Safety training before operating the océ arizona 550 gt printer, make sure you have read and under- stood all of chapt...

  • Page 71

    How to power the printer on and off introduction this section describes how to switch the printer on and off. When the printer is switched on, the interface software is displayed on the lcd monitor that is located on the oper- ator control station. From there the operator can access and control the ...

  • Page 72

    4. During the boot-up procedure, the printer software is automatically started. The software displays a splash screen followed by a screen that requests you to raise and then lower the carriage guard. 5. Lift the carriage guard slightly and then replace it. At the control station click on continue t...

  • Page 73

    How to power off attention: to maintain optimal printer reliability, leave the power on at all times. However, there are exceptions such as for ink flushes, some service procedures, or if the printer requires a reboot. If you need to shut down the printer for just a few minutes, follow this procedur...

  • Page 74

    • turn off lamps • perform printhead maintenance when the ink temperature is at least 40° centigrade (104° fahrenheit) • swab print heads • turn off ink heater • if the automatic printer warm-up was set in printer set- tings, turn it off 24 to 72 hours • turn off lamps • perform printhead maintenanc...

  • Page 75

    Illustration [59] ac power switch and lockout how to use the disconnect device attention: the ac power plug is the main disconnect device for the printer. For maximum safety, if the printer is moved, the ac power plug must first be unplugged from the printer. 1. Follow the lock-out procedure above. ...

  • Page 76

    How to install the onyx printer driver introduction this section explains how to install and configure the onyx productionhouse océ arizona 550 gt printer installation file. Purpose the printer installation file configures the onyx software so that it knows how to com- municate with the océ arizona ...

  • Page 77

    6. After the printer driver is installed the configure printer port window will launch auto- matically. Select tcp/ip printer then click on configure. [60] configure printer port 7. Enter the network name of the printer (as displayed in step 3) and make sure 9100> is selected for the port. [61] conf...

  • Page 78

    Correction 1. If no valid ip address is found, check that the network name of the printer is correct and that port 9100 was selected. 2. Run the test again. Result when a valid ip address for the printer is verified, click on ok to complete the configu- ration of the communication link between produ...

  • Page 79: How To Manage Print Jobs

    How to manage print jobs daily start-up and shut-down introduction keep your printer clean and perform all recommended scheduled maintenance to ensure that the printer is ready to produce optimal quality images. When to do the start-up procedure must be performed every morning or after a period of t...

  • Page 80

    How to set up a print job introduction this section explains how to select an image to print on the océ arizona 550 gt. The basic steps are outlined here and explained below. More detailed explanations for some of these steps are available in chapter 4 how to navigate the user interface. • prepare a...

  • Page 81

    Measure media thickness use a digital slide caliper or micrometer to accurately measure the media thickness of the media. An error in measurement of media thickness will affect bi-directional alignment and can contribute to the amount of graininess in the printed image or cause a car- riage/printhea...

  • Page 82

    Zones are opened or closed using a quarter turn handle. Refer to the next section for details on the dimensions and placement of the vacuum zones. Mask active vacuum zones not covered with media to hold the media to the table it is important to completely cover active vacuum zones with either the me...

  • Page 83

    Note: when the ink is at a low room temperature it may take up to 20 minutes for it to warm up to operating temperature. The printer will not print until the ink warms up. Also, when the printer is idle it will maintain the ink at operating temperature for two hours. Note: the image is printed towar...

  • Page 84: The Media Vacuum System

    How to manage the media vacuum the media vacuum system introduction the océ arizona 550 gt uses a low-flow, high-vacuum system to secure rigid media for printing on the printer table. A fabricated aluminum overlay sheet placed on the surface of the table creates the vacuum field. The overlay sheet i...

  • Page 85

    Illustration [62] [63] vacuum bleed valve and zone controls # 2 - left zone is open 1 - bleed valve partly open 4 - right zone is closed 3 - top zone is open vacuum zone control handles these controls are meant for use with custom vacuum zones. If you only use the factory default of one large zone, ...

  • Page 86

    See dimples on the media that are the same size and location as the vacuum table punched holes, introduce bleed until the dimples disappear from the media. The bleed valve is off when its handle is in the horizontal position. To activate the bleed valve, turn the handle to the vertical position. The...

  • Page 87

    How to create custom vacuum zones introduction a fabricated aluminum overlay sheet placed on the surface of the printer table is used to create a vacuum field that is divided into zones. When the printer is installed, a single zone equal to the maximum media size is available. Vacuum zones can be co...

  • Page 88

    Required tool • foam tape (part # 3010106701) - use only to create custom zones. Do not use it on the perimeter of the printer table: for the perimeter, use part # 3010106699. Note that these tapes are not available for direct sales to customers. Please see your local service representative to purch...

  • Page 89

    [66] metric vacuum zones how to set up custom zones attention: when you remove the aluminum overlay to create custom zones, be careful that you don’t bend or warp it. Always have a second person to assist you when you handle the overlay. Wear clean gloves to avoid the deposit of oil and dirt on the ...

  • Page 90

    1. With the gantry in its home position, carefully lift the overlay up enough to release it from the two registration pins (the pins are located on the control side of the table near the corners of the overlay: the side with the print button and vacuum gauge). [67] registration pins 2. With one pers...

  • Page 91

    4. Remove any old foam tape that is no longer required in the new configuration. 5. Clean the area of the overlay sheet where the new foam tape is to be applied with isopropyl alcohol. 6. Measure and add tape (part # 3010106701: gray silicone foam tape) in the desired locations to create zones. When...

  • Page 92

    10. Completely cover all zones, close the bleed valve, turn on the vacuum and verify the closed system vacuum level is > 20 inches of hg. Also verify that the time it takes for the vacuum to establish is less than 4 seconds. Chapter 5 - how to operate your océ arizona printer 92 how to create custom...

  • Page 93: How To Manage Media

    How to manage media how to handle media introduction océ display graphics systems has conducted extensive testing of many media. Since the océ arizona 550 gt printer is capable of imaging on a wide range of material, we en- courage you to explore various media so that you can establish your own crit...

  • Page 94

    Humidity changes of the working environment. Ideally, store media in the same envi- ronmental conditions as it will be used. • store media flat to reduce tendency to bow. Do not use creased, damaged, torn, curled, or warped material. • do not leave material loaded in the printer for an extended peri...

  • Page 95

    Media adhesion some media have better adhesion quality than others. Factors such as the amount of ink used and the amount of curing energy from the uv lamps can affect adhesion. For more information on media adhesion, see application bulletin 6 on the customer support web site. Media-related applica...

  • Page 96

    Cation of the cards. Note: these cards can be stacked, but if more than two of them are stacked, the carriage will collide with them if you print at zero media height. Always check the height if you use multiple stacked cards so that they match the height of your media and the set the carriage heigh...

  • Page 97

    Underlay board to reduce artifacts introduction when printing on thin, flexible, or porous media, the holes in the vacuum table of the printer can cause print artifacts (sometimes referred to as “dimpling”). If you encounter this problem when printing, you may need an underlay board between the medi...

  • Page 98

    Note: if you use the underlay board, make sure that you cover over any areas of the board not covered by the media or the vacuum pressure will be reduced. Also make sure that there are no high spots that could cause a carriage collision. Illustration [70] underlay board with media how to prepare the...

  • Page 99

    Chapter 6 how to operate the océ arizona 550 xt user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 100

    Océ arizona 550 xt features introduction the océ arizona 550 xt is the same as the océ arizona 550 gt in the following areas: gantry, carriage, rmo capable, and white ink option. The océ arizona 550 xt printer has a larger table and two vacuum pumps. These pumps provide vacuum for the three vacuum z...

  • Page 101

    Definition the océ arizona 550 xt is a flatbed inkjet printer capable of producing large format images on various rigid and flexible media. The printer consists of a flatbed vacuum table and moving gantry. It can also be used with a roll media option. Media support the océ arizona 550 xt printer sup...

  • Page 102

    How to use the océ arizona 550 xt vacuum system introduction the océ arizona 550 xt uses a vacuum system to secure rigid media for printing on the printer table. Two independent vacuum pumps provide vacuum to the table, which is divided into 3 zones. Pump 1 provides vacuum to zone 1 and the center z...

  • Page 103

    2. Mask off any areas of the active vacuum zone(s) that will not be occupied by the media. [72] center zone valve (shown in the off position) note: the media can occupy more than one zone, but if a zone will be active, all of the area not covered by the media must be masked so that all vacuum holes ...

  • Page 104

    How to print with dual origins introduction due to the larger table size and the vacuum zone arrangement of the océ arizona 550 xt printer, it is possible to print in an alternating 2-up arrangement with panels up to 1.25 x 2.5 meters (4 x 8 feet) in size. Purpose dual origin is used to print more t...

  • Page 105

    2. Enter 2 or more copies in the job parameters copies field. 3. Click on the enable dual origin box when it appears to make it active. Note: when dual origins is enabled, a scaled view of the image appears on the screen preview in zone 1 and a gray-scale box that represents the image appears in zon...

  • Page 106

    Chapter 6 - how to operate the océ arizona 550 xt 106 how to print with dual origins user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 107

    Chapter 7 how to operate the roll media option user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 108

    Roll media option hardware introduction the roll media option (rmo) allows printing on media that is supplied on a roll. [74] roll media option components component locations roll media hardware # function component 6) media access door 1) dual foot pedal switches 7) media cut guide 2) media drive c...

  • Page 109

    Roll media hardware # function component the dual foot pedal switches areused to control media feed in both forward and reverse directions. Function varies depending on whether media is loaded or unloaded. 1) dual foot pedal switches the couplers keep the media shafts in place and engaged to the dri...

  • Page 110

    Roll media option specifications introduction the roll media option allows the use of various flexible media that are supplied on a roll. Specifications for the rmo are indicated in this section. Media size supported width (max.): 2.2m (86.6") width (min.): 0.9mm (36") roll diameter (max.): 240mm (9...

  • Page 111

    Foot pedal switch functions introduction the foot pedal switches are used to control the forward and reverse movement of media shafts. Summary of dual foot pedal switch functions the following table indicates the foot pedal functions for various rmo states. Actions for foot pedals in various states ...

  • Page 112: Roll Module Settings

    Roll module settings introduction the roll module settings allow the operator to set the size of the margins before and after each rmo print job. You can also set the distance that the media advances after it is unloaded. This feature is found in the settings tab of the printer software. [75] roll m...

  • Page 113

    Note: once you issue the unload command you can't advance the media with the foot pedal switch. However, if you advance the media before the unload you can increase the blank space beyond the current media move on unload setting. Chapter 7 - how to operate the roll media option 113 roll module setti...

  • Page 114: Roll Media Manager

    Roll media manager introduction the roll media manager is the area of the printer software where you prepare to print on roll media. With this menu you can load and unload media, change media type and parameters, and initialize the printer to prepare it to print on roll media. This section introduce...

  • Page 115

    Roll media manager menu roll media manager icons # function icon allows the operator to load new media. Set the foot pedal switches to the load state. Load prepares the rmo to allow the operator to cut the existing media, remove it, and replace it with a new roll. Unload sets up tension on the loade...

  • Page 116: How To Load Media

    How to load media introduction this section explains how to load a new roll of media. It details the following actions that are associated with loading media: • a) load supply media roll on media shaft • b) load take-up empty core on media shaft • c) loading the media - standard method • d) loading ...

  • Page 117

    When to do this section explains how to load new media when none is currently loaded. If media is already loaded, first read the section how to cut and unload media. Before you begin it is very important that the media is wound properly onto the core when it arrives from the manufacturer. The media ...

  • Page 118

    A: load supply media roll on a media shaft 1. Place an empty media shaft on a suitable flat work area, positioned as shown, so that the 5mm hex key is inserted on the right side of the shaft to lock and unlock the core locks. [79] unlock the media shaft core locks 2. To unlock the media shaft core l...

  • Page 119

    5. Accurately center the media using the supplied ruler. Media should be centered within 1mm on the ruler. [80] ruler to center media note: the supplied ruler has both metric (millimeters) and imperial (inches) scales. When a media roll is centered on the shaft, and the ruler is placed as shown in t...

  • Page 120

    Note: make sure that the core lock and coupler end of the shaft are on the right side of the printer. 4. Lock the take-up media shaft core locks with the 5mm hex key. C: loading the media - standard method the standard way to load media is quick and efficient and ensures minimum waste of material. H...

  • Page 121

    4. Thread the media under the media tension bar (note that the media is threaded for print side out in the photo below). Pay out media with the foot pedal as required. [81] thread media under tension bar (print side out) 5. Open the media access door at the top of the roll media unit, then reach dow...

  • Page 122

    6. Check alignment of the media by feeding it down to the supply roll and make sure that the edge lines up with the edge of the supply roll. [83] align media 7. Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take-up core. Chapter...

  • Page 123

    8. Tape the media onto the core. The media should have a clean straight edge prior to taping. First tape the center of the media to the core, and then tape both ends of the media. [84] tape media to the take-up roll core note: important: use the supplied ruler to check that the edge of the take-up r...

  • Page 124

    3. Once you have aligned the media edges to the supply roll, without moving the media any further, tape the media to the platen. [85] tape the media edges to the platen 4. Pull the hanging media edge taut and cut the media off from each edge at an angle to result in a point just below the take-up co...

  • Page 125

    5. Tape the pointed end of the media to the take-up core as shown below. [87] tape media to core 6. Remove the tape you used to hold the media to the platen. 7. Select the "initialize" icon from the roll media manager to prepare the rmo for printing. 8. After initialization has completed, advance th...

  • Page 126

    How to unload and cut media introduction this section explains all of the actions associated with how to cut and unload media when there is still some media left on the supply roll. Unload media summary the following actions are associated with unloading media: • a) initiate unloading • b) cut the m...

  • Page 127

    2. Click on ok to proceed. C: remove media from the take-up shaft in printer or remove take-up shaft 1. If you want to remove the printed images without removing the take-up roll from the printer you can press the left pedal to rotate the take-up media shaft in the reverse direc- tion. You can then ...

  • Page 128

    How to set up a roll media job in productionhouse introduction print jobs can be specified as either a roll job or a flatbed job in productionhouse. The job type can be changed after the print job is transferred to the printer. Purpose the operator can choose the type of desired print job and also p...

  • Page 129

    Note: if you don't set a hold in productionhouse, it is also possible to disable the roll media print queue at the printer. To do this click on the roll icon in the command toolbar of the print job module so that it become dim (grayed out). This will stop any roll media jobs from automatically print...

  • Page 130

    How to print on roll media introduction to print an rmo image, media must be loaded and the rmo initialized. Use the print job module and the roll media manager to prepare and start the print job. How to print on backlit media if your roll media is transparent or opaque and you are going to backligh...

  • Page 131

    3. Click on the roll manager icon to enter the roll media manager dialog window. [91] roll media manager 4. Enter the media width for the roll media that you have loaded. 5. Check that the rest of the media parameters displayed match the particular media you loaded. 6. You can create a new media or ...

  • Page 132

    Note: any changed parameter in the dialog window will be applied to the next roll media print job, even if the change was not saved. This allows temporary changes to the parameters without the need to save that media. [92] roll media manager keyboard note: there is always at least one media in the l...

  • Page 133

    Result any print jobs that are in the queue, not on hold, and marked as roll jobs will print. There is no explicit confirmation required to start a roll media print job. Any roll media jobs in the print queue will start to print immediately. Chapter 7 - how to operate the roll media option 133 how t...

  • Page 134

    How to determine the media advance correction factor introduction when you print on roll media, there can be discrepancies in the amount the media ad- vanced during each print swath. This is referred to as media stepping. It can cause banding to occur, in the form of either dark lines or white gaps....

  • Page 135

    In the 'roll media manager' menu you can select the 'media advance correction factor' (macf) and enter a value from 0 to 100. The default value is 50. You can enter a lower value to correct for white gaps or raise the value to correct for dark lines. . Procedure to determine the macf 1. Put several ...

  • Page 136

    How to use media edge protectors introduction some media tend to have dust and fiber that clings to the edge of the media roll. When released near the rmo (roll media option) unit platen, these particles can find their way into the printhead nozzles and cause dropouts that reduce image quality and p...

  • Page 137

    3. Bend the height adjustor (small triangle in the top corner of the edge protector) slightly and then straighten it again. This results in a slight bend (no more than a media thickness), that allows the media edge to move more freely under the protector. Attention: if the height adjustor area is hi...

  • Page 138

    If you use media of the maximum width for the rmo (2.2m or 7.2 feet) that requires media edge protection, you can cut the protectors in half in order for them to fit. Chapter 7 - how to operate the roll media option 138 how to use media edge protectors user manual: arizona 550 gt - version 1.2, revi...

  • Page 139

    Chapter 8 how to use the static suppression upgrade kit user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 140

    Reduce static with a static suppression kit introduction the océ static suppression upgrade kit is a commercial product that can be ordered as part # 3010106603. If you are experiencing static-related imaging problems this op- tional upgrade kit contains an ionizer bar that provides a solution to re...

  • Page 141

    How to activate the static suppression ionizer bar 1. Press the settings tab on the printer interface screen. 2. Click on the printer icon. 3. If the ionizer bar option is set to off, set it to on (this option is not displayed if the ionizer bar is not installed). Note: once you have set it to on, i...

  • Page 142

    3. Loosen the bracket mount screw and then slide the bracket up in the keyed slot to remove it. [97] bracket mounted low 4. Turn the bracket 180 degrees and then fit the other keyed slot over the bracket screw. 5. Slide the bracket mount until the screw is located in the smaller end of the keyed slo...

  • Page 143

    Chapter 9 how to work with white ink user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 144

    Operator guidelines for white ink introduction this chapter is necessary only if you have an océ arizona printer with the white ink option included. Due to the nature of the white ink, regular maintenance is required to keep the white printheads functioning properly. This is important even when whit...

  • Page 145

    White ink workflow overview introduction océ arizona printers with the white ink option provide under-printing for non-white media or objects, over-printing for backlit applications on transparent media and/or printing white as a spot color. This section describes how the printer provides white ink ...

  • Page 146

    • a flood fill layer is like an autofill that is done by the printer, where white data fills the entire bounding box (the rectangular area that defines the total perimeter) of the image. • white spot data can be defined in image editing applications such as adobe illustra- tor® or with the spot laye...

  • Page 147

    White ink applications the following are some specific examples of the ways that the white ink workflow can be applied. • backlit application the backlit application involves printing onto a transparent or translucent material and mounting the finished piece onto a light box or location where illumi...

  • Page 148

    How to configure productionhouse for white ink introduction this section describes how to configure productionhouse to recognize white ink workflow elements and thus allow you to apply the approach that is best for your print job applica- tion. In order for productionhouse to successfully address wh...

  • Page 149

    3. In your quick set, or in preflight/job properties/postscript turn off two-stage processing (make sure the box is not checked). [102] turn off two stage processing result productionhouse is now prepared to accept print jobs with white ink data. Chapter 9 - how to work with white ink 149 how to con...

  • Page 150: Quickstart

    Quickstart introduction this section shows you how to print a simple job with a white flood fill. Purpose this exercise will help you get familiar with some of the basic concepts involved when you print images with white ink. Before you begin obtain and import a media model that is set to quality-la...

  • Page 151

    To define a white flood layer, modify the printer settings of a processed job in rip queue - right click the job, edit printer settings, select quality-layered for the printer print mode, then select define layers if you want to print first surface (e.G. Opaque media) the bottom and middle layers ca...

  • Page 152

    How to prepare white ink print jobs how to create a white flood fill layer introduction when working with white ink you can choose the workflow that best fits your needs. There are three main approaches to white ink workflow with your printer: • flood fill layer - uses the flood fill layer configura...

  • Page 153

    Note: the file must be sized at the final output dimensions required for the flood. 2. Define one of the data layers as a white flood layer. To define a layer as a white flood layer first select quality-layered as the printer print mode, then select define layers and finally define a white flood lay...

  • Page 154

    How to create spot data with the spot layer tool introduction in this section, you’ll learn how to access and set up the spot layer tool. The tool provides a variety of options for generation of spot layers, and you may want to explore them with a sample file of your own to familiarize yourself with...

  • Page 155

    White data in more than the mask area, you will need to set up a different background color not used anywhere else in the file to use as your mask. This must be done in an image-editing program prior to bringing the image into the spot layer tool. To set the mask color: click the sample box to activ...

  • Page 156

    Image is on a white background and the default (white) mask is used, this option will creates a fill for all white data. Choke and spread choke reduces the outer edge of the underlay. Use choke when you want to eliminate white from peeking out of the edge of your image. Spread increases the outer ed...

  • Page 157

    How to access the spot layer tool 1. Open a print job in preflight. 2. Select the color corrections tab. 3. Click on tools and select spot layer tool. This will open the feature set. Note: if the enable checkbox won't activate, the media you used to open the job has not been configured with the qual...

  • Page 158

    How to create white spot data in photoshop introduction this section explains how to prepare images that include white spot data with raster-based image editing applications such as adobe photoshop®. In order to print with white ink, you must have a media properly configured for the use of white spo...

  • Page 159

    How to prepare an image in photoshop use the following steps to create a new spot channel layer: 1. Open the desired file in photoshop (if the file is in rgb mode, then convert it to cmyk mode). 2. Use the desired selection tool (e.G. The magic wand) to select the area of the image you wish to print...

  • Page 160

    • name – enter the name “spot 1”. This name is specifically reserved in rip-queue for this type of workflow, using any other name requires more steps to make spot in- formation addressed by the rip software. Note: for instructions on how to use a naming convention other than spot 1, refer to the sub...

  • Page 161

    # [111] flood 100 psd [110] flood 50 psd 9. In some cases, it may be easier to select the area in which you don't want any white ink data and then select the inverse. # [113] select inverse [112] select 10. It is also possible to edit the spot channel much as you would any other data in a photo- sho...

  • Page 162

    • if you intend to use this file in a vector-based program such as illustrator, save it as a .Psd file in order for all channel information to be carried over. The white spot color is printed in the order it appears in the channels palette, with the spot channel printing underneath cmyk data. Howeve...

  • Page 163

    How to create white spot data in illustrator introduction this section explains how to prepare images that include white spot data with vector- based image editing applications such as adobe illustrator®. In order to print with white ink, you must first have a media properly configured for the use o...

  • Page 164

    4. Within the add swatch dialog, enter the following information: [115] new swatch [116] new swatch name • name – enter the name “spot 1”. Note: for instructions on how to use a naming convention other than spot 1, refer to the sub-section at the end of this section "naming your spot data". • color ...

  • Page 165

    # [118] spot swatch [117] color swatch 6. Use the new swatch for any objects or fills which need to be printed with white ink. Clicking on new spot color swatch will make this the default fill color for this document. Select element you would like to be treated with spot information and choose the f...

  • Page 166

    1. Select the white ink object or objects that you want to overprint and place these above the image data layer that you would like to print. Or if you want them on the same layer the white ink objects should be in front of the image data. [120] overprint preview note: after you set overprinting opt...

  • Page 167

    Note: while it is possible to set overprint opacity levels less than 100%, productionhouse software only processes full opacity data. The opacity of regular knockout white data can be set as desired. [121] overprint attributes the images below shows white spot data with knockout and overprinting. In...

  • Page 168

    Note: when processing this file in productionhouse, media layers must be set up with a spot layer to represent this data, as illustrator identifies this as a spot, rather than a flood layer. [124] pixel preview flood how to place raster images in illustrator 1. Begin by placing the desired file. We ...

  • Page 169

    2. Once the file has been brought into program, click the embed button to place it in the illustrator document. This step is necessary in order to make use of all channel data contained in the file. [126] embed file [127] embed placed 3. Note the information contained in the layers palette for file ...

  • Page 170

    # [129] copied path [128] select clipping 2. Then move the new layer outside of the group it is in to un-link it from the clipping path. [130] moved channel 3. Once outside the group, make sure path is selected and fill it with your spot 1 color. Chapter 9 - how to work with white ink 170 how to cre...

  • Page 171

    4. Once that is done, replace path in the group above the image and clipping layers. Ensure that overprint is turned on. [131] replace path in group 5. Save the file. Note: in testing, we have found the .Eps file format to be the best. However, postscript and pdf files will work as well, but may req...

  • Page 172

    1. Create a box around your image using the rectangle tool or other appropriately shaped box tool. 2. Make sure this new box is selected and select fill swatch located at the bottom of the il- lustrator toolbar. This will fill the box with color. By double clicking on this swatch a dialog box will o...

  • Page 173

    How to name your spot data in order for productionhouse to correctly distinguish and address spot data, naming conventions for this data must be adhered to both in the image editing creation stage and the rip. While using the default name "spot 1", is the simplest route requiring the fewest number o...

  • Page 174

    3. Open file in preflight and access the color management/edit profiles tab. Click on spot channel replacement box. [135] spot channel replacement 4. Enter the new name in postscript spot color name in spot 1 space. 5. Click ok to save your settings. Chapter 9 - how to work with white ink 174 how to...

  • Page 175: How To Use Media Models

    How to print with white ink how to use media models introduction you must use a media model that is configured for white ink before you can generate white ink output from productionhouse. The media is actually part of a media model description (sometimes incorrectly referred to as a profile) that co...

  • Page 176

    Note: productionhouse also allows you to create media groups that contain various media models. You can create a group that contains media models with different settings for the same physical material. Or you can group together various media models that have something in common, for example the five...

  • Page 177

    [138] day/night print reflection when you process a print job in productionhouse with this media model as provided, the job information displayed in the printer's print job control module will appear as follows: [139] day/night parameters select the layers button in the job control module to activat...

  • Page 178

    In production house, or it can be set up with onyx preflight spot layer tool. To re- purpose the model for use with flood fill, access the drop-down menu and change from spot to flood data. If a flood fill layer has been defined, no additional file preparation is required to activate white printing....

  • Page 179

    Backlit application on clear substrate download file: oce_arizona_350_gt_whiteink_clearbacklit.Oml this media model is intended for use when you print data for backlit viewing on clear materials. Clear materials do not provide any light diffusion, which is often desired for more pleasing presentatio...

  • Page 180

    If you want to re-use this media model for images to be viewed from the front, or print surface, simply re-order the layers with flood fill at the bottom and turn off print reflec- tion. When you process a print job in productionhouse with this media model as provided, the job information displayed ...

  • Page 181

    [148] define layers when you process a print job in productionhouse with this media model as provided, the job information displayed in the arizona 350 gt print job control module will appear as follows: [149] parameters select the layers button in the job control module to activate a graphical repr...

  • Page 182

    Color and then subsequently address it with white spot data within preflight’s spot layer tool. [151] setup spot color [152] mode options when you process a print job in productionhouse with this media model as provided, the job information displayed in the print job control screen will appear as fo...

  • Page 183

    [153] parameters chapter 9 - how to work with white ink 183 how to use media models user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 184

    How to create a media for white ink print jobs introduction you must have a media model that is configured for white ink with the quality-layered print mode selected before you can successfully generate white ink output from produc- tionhouse. This section will explain how to create a new media mode...

  • Page 185

    Note: the term "media" can be confusing as it really has two meanings in the context of your onyx workflow. In general use it refers to a physical material that you can print on. Productionhouse uses the term media to refer to the definition of how a particular material is used and included within a...

  • Page 186

    How to create a media model for white ink 1. From the home page in media manager click > create profiles > create media 2. Select the media group (or create a new one) and enter a media name, then click > next. Note: media group is a convenient way to organize media with similar characteristics toge...

  • Page 187

    6. Click > insert to add “spot 1” to the spot color setup dialog. [156] insert spot1 7. If you want to change the preview color of your spot layer, highlight “spot 1” and click > edit . Note: if you change the name of your spot color to anything other than spot 1, the data file you prepare for this ...

  • Page 188

    Note: the printer only has one available white ink spot channel, so do not insert a second spot or the rip will treat files using this configuration as separations. 8. Click > ok. At this point, the media you have created can be used in preflight to view and rip files for white ink output. You will ...

  • Page 189

    1. In basic mode settings, click on mode options. [158] mode options 2. In the mode options window, select the quality-layered print mode. Click ok to save these settings and close the window. [159] define layers chapter 9 - how to work with white ink 189 how to create a media for white ink print jo...

  • Page 190

    3. Once you select a mode the define layers button appears under the printer print mode. [160] define layers 4. Click on define layers to open this dialog and the following window should appear. [161] define layers 5. This is where you can set up how you want the ink to behave in each layer. It is n...

  • Page 191

    Drop down menu and click on the custom tab to the right of this. This action will bring up the define single layer window. [162] define [163] define single layer note: the data used in the white spot layer needs to comes from the spot data found in the image you have created in an image editing prog...

  • Page 192

    Configure white flood layers if you want to create linearizations and icc profiles with a white underlay, we recommend you configure one or more flood fill white layers for white based on the desired opacity for your application and one layer for cmyk data. 1. Configure your layers for the white lay...

  • Page 193

    In the advanced tab in the spot field. In testing, we have found this value is usually ac- ceptable if left at 100%. [165] set ink restrictions 3. If you are printing on clear materials make sure the opacity is acceptable as well as exhibit- ing no over-inking artifacts. You may find that you will n...

  • Page 194

    Note: if you use a strip device such as the gretag-macbeth eyeone, you may get invalid readings for the white data. To ensure that you get usable spot data points for each measurement, you will need to use the data from the black channel. To do this, click on setup in the print swatch dialog. In the...

  • Page 195

    Set ink limits to print the ink limits swatch: 1. Click > print swatch and determine ink limits as usual. Look for bleed in the columns and choose a value where you can eliminate waste ink. 2. Click> read swatch and enter in the values in the recommended advanced tab. 3. Click > next to continue on ...

  • Page 196

    Media from rip-queue. Remember that changes to the layer order and ink color usage may also be made on a per job basis from rip-queue. Right click on the desired file then choose edit/printer settings. A dialog box opens allowing you to re-define the layers here. Chapter 9 - how to work with white i...

  • Page 197

    How to create and use quick sets introduction this section describes how to create and use quick sets. A quick set contains a set of printer configuration parameters that are defined and then saved for use with print jobs that will benefit from that particular set of parameters. When you edit and/or...

  • Page 198

    • get media and page size from printer unselect "get media and page size from printer" so that you can select the media, print mode, and layer definitions to be associated with the quick set. First select a media name that contains a quality layered printer print mode, then verify/select a print mod...

  • Page 199

    How to create or edit a quick set for white ink 1. In productionhouse rip-queue select your printer, and click on the configure printer button. This opens the configure printer dialog. 2. From the quick sets tab, select the quick set you want to edit or copy (or select new to build one from defaults...

  • Page 200

    Chapter 9 - how to work with white ink 200 how to create and use quick sets user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 201

    Chapter 10 ink system management user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 202: Arizona Printer Inks

    Arizona printer inks introduction océ arizona printers use two types of uv-curable inks, referred to as océ ijc255 and océ ijc256. Both inks are easy to maintain, requiring daily maintenance with a vacuum suction device and a weekly physical cleaning (swabbing) of the printheads. The océ ijc255 whit...

  • Page 203

    Will repel the ink that is not absorbed, especially if the pad is incorrectly placed too close to required openings. This rebounding ink will be re-deposited into the surrounding area and cause soiling of printer components as well as a greater concentration of ink particles in the air. For more det...

  • Page 204

    Coolant fluid through the printheads. An internal thermostat on each printhead provides temperature feedback. The condition of the printheads is maintained by periodic cleaning at the maintenance station on the gantry. During this procedure the operator suctions the printhead nozzle plates, removing...

  • Page 205

    Illustration [168] ink bags in the ink bay ink filters the uv ink in your printer is protected from contaminants in the ink by means of ink filters. These are easily accessed and can be replaced by the operator when they become blocked with debris (see the maintenance section "how to change ink filt...

  • Page 206

    • inks must be stored within a temperature range of 5 - 30°c (41 - 86°f). Exposure to extreme temperatures will reduce the expected life of the ink. • do not use ink that is past the expiry date displayed in the ink system status menu (click the ink icon in the print job control module to view the i...

  • Page 207: How To Change Ink Bags

    How to change ink bags introduction the ink is supplied to the printer in 2 liter bags. The bags have a non-spill coupler bonded into the top corner. When installing onto the printer, the bags are inverted and the quick connect couplers are pushed into their corresponding female coupling - opening u...

  • Page 208

    How to change an ink bag attention: for personal safety, we recommend that the operator always wear nitrile gloves, a protective apron, and safety glasses with side shields when handling inks. 1. Open the clear plastic door on the ink station. 2. Identify the ink bag to be replaced. 3. Press the qui...

  • Page 209

    4. Lift the empty the bag out of the ink station. [170] detach ink bag coupler 5. Replace with a new ink bag of the same color. Note: if you place a bag in the wrong ink station (for example, yellow ink in the black ink station) the display will show an error message and the printer will not print u...

  • Page 210

    Chapter 10 - ink system management 210 how to change ink bags user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 211

    Chapter 11 error handling and trou- bleshooting user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 212: Troubleshooting Overview

    Troubleshooting overview introduction this section covers general problems that may occur with the printer. Malfunctions that trigger system error messages can be caused by human error, a system malfunction, an interface cable malfunction, mechanical printer malfunction and/or printer firmware failu...

  • Page 213

    Tion. The printer relies on this service for primary branch protection. If the printer is without power, check the local supply voltage and verify that it is set correctly. Example 2 drops of ink appear on the media • check that the ink valves on top of the carriage are all open. If an ink valve is ...

  • Page 214

    How to improve quality when banding occurs introduction banding can occur in an image for a number of reasons. Typically it occurs due to neighboring nozzles that do not fire or multiple nozzles that fire with poor directionality. This can occur if the printer sits idle for an extended period of tim...

  • Page 215

    Chapter 12 printer maintenance user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 216: Maintenance Guidelines

    Maintenance guidelines introduction the printer operator is responsible for the regular maintenance of the printer. This section provides detailed information about what is required for proper printer maintenance. While océ display graphics systems furnishes guidelines for periodic maintenance, the ...

  • Page 217

    Note: do not bump the carriage or gantry as this can cause dropouts in the printhead nozzles. A hard bump can break the meniscus vacuum in the ink lines and thus allow air into the lines, which blocks the nozzle until a purge is performed. Also some procedures, such as printhead maintenance, require...

  • Page 218: Maintenance Procedures

    Maintenance procedures clean carriage underside introduction to maintain optimal print quality, it is important to periodically clean the underside of the carriage to remove any excess ink. If the buildup of ink is excessive, it can be transferred to media and thus reduce print quality. When to do a...

  • Page 219

    Caution: the underside of the uv lamps may be hot, avoid touching them. How to clean the carriage underside 1. Slide the maintenance station drawer out from under the carriage. 2. Press the middle switch to raise the carriage to its maximum height. 3. Prepare a clean poly wipe cloth as shown below. ...

  • Page 220

    Note: the océ ijc256 ink formulation causes a more sticky ink build-up between nozzle plates compared to océ ijc255 ink. This ink build-up requires cleaning with a lint-free cloth wetted with flush, rather than a dry one. Follow up with a dry cloth to ensure that all residual flush is cleaned from t...

  • Page 221: Printhead Maintenance

    Printhead maintenance introduction the maintenance station is located below the carriage. Printhead maintenance takes place while the carriage is parked. The station is covered by a sliding drawer. When you perform printhead maintenance, any excess ink and associated debris are removed from the nozz...

  • Page 222

    This position as this will disable the ink pumps and thus prevent the performance of an ink purge, which is necessary for printhead maintenance. Note: the uv lamps will turn off when you open the maintenance station drawer. However, the lamps will be hot, so avoid touching them. Ink must be at the o...

  • Page 223

    Illustration [173] maintenance station switches how to perform maintenance 1. Verify that the ink temperature is at least 40° centigrade (104° fahrenheit) before you begin printhead maintenance. 2. Slide the maintenance station drawer out from under the carriage. 3. Press and release switch 1 to ini...

  • Page 224

    5. Press switch 3 to turn on the suction pump. Pick up the suction-head from the tray at the left end of the maintenance station. Wipe the suction-head with a new, clean lint-free wipe to remove any particles that could damage the nozzles in the printheads. [174] clean suction-head note: in the next...

  • Page 225

    7. Wipe the suction-head on a clean piece of new lint-free wipe before proceeding to the next printhead. Note: during maintenance, be careful not to touch the nozzle plates as this can damage the printhead. 8. Slide the maintenance station drawer back to its closed position. The carriage will move b...

  • Page 226

    How to evaluate a nozzle check 1. The magenta section of the nozzle check print example shown in the figure below indi- cates that multiple nozzles are out. Note: this is an extreme example to illustrate the problem. In most cases you will likely see only two or three nozzles out. [176] nozzle check...

  • Page 227

    2. In the above example, magenta printhead 7 package b is the printhead with nozzles that are not firing properly. The illustration below shows the relationship between the actual printheads, as viewed when looking up from below the maintenance station, and the output of the nozzle check print. [177...

  • Page 228

    Result when a printhead does not have any nozzle dropouts, the nozzle check print will look like the magenta 6 package a and b and magenta 7 package a printheads seen in the example above. Maintenance for select printheads 1. On the top of the carriage there are 5 ink purge valves. If you have perfo...

  • Page 229: Swab Printheads

    Swab printheads introduction to ensure optimal print quality, it is important to periodically clean the printheads with a swab to remove any excess ink or any debris that was not removed by printhead main- tenance. Purpose important caution: to maintain print quality it is very important to swab the...

  • Page 230

    Attention: never "scrub" the printhead with a swab as this will drag debris into other nozzles. Always slowly move the swab across the printhead with the swab at a slight angle and not perpendicular to the printhead. Never use isopropyl alcohol to clean the printheads. Do not allow swabs to be conta...

  • Page 231

    How to swab a single printhead note: swab one printhead at a time to reduce ink waste during the purge and also to minimize ink spill on your hand and arm. In order to achieve the most effective swab, it is best to swab immediately after a purge while the ink is still dripping from the printheads. C...

  • Page 232

    Note: it is important to ensure the flush-soaked swab contacts only the nozzle face of the printhead. [180] swab the yellow printhead 8. Rotate the swab by 180 degrees and repeat the previous step. 9. Discard the swab and repeat steps 2 to 6 for all the other printheads (if needed). 10. Perform prin...

  • Page 233

    How to clean the uv lamp filter introduction the top of the housings for the left and right uv lamps contain a filter that keeps dust and other airborne particles from entering the lamp housings. If the filter becomes clogged with dust and debris it can cause overheating of the lamps. When to do che...

  • Page 234

    Clean the uv lamp filter 1. Wait for the lamp fans to stop to ensure the housing has cooled down. 2. Remove the lamp filter by first lifting one corner, then bend it in the center by placing your finger under the filter and lift it away from the power connector and off the lamp housing. [181] remove...

  • Page 235: How To Remove Ink

    How to remove ink introduction how often you need to perform these procedures will vary, depending on printer usage and work habits. Remove ink from the table and other metal surfaces: remove ink from the table whenever necessary. If the ink is not cured, you can wipe it up with a paper towel or lin...

  • Page 236

    How to remove cured ink from the table 1. Scrape any cured ink from the surface of the table with a scraper (or a razor blade in a holder). Note: do not use a scraper on any of the printer skin surfaces or the maintenance station as this will scratch the finish. 2. Use a vacuum cleaner to remove the...

  • Page 237: Empty The Ink Waste Tray

    Empty the ink waste tray introduction the waste tray is located below the printer carriage and maintenance station. It accumu- lates ink that has dripped from the printheads. During maintenance, the ink drops onto a sloped drain plate at the base of the maintenance station and drains from there into...

  • Page 238

    2. Place a suitable empty container that holds at least 2 liters under the waste tray drain valve. [182] empty waste tray note: use only type 2, 4, and 5 plastic containers (ldpe, hdpe or pp) as the uv ink will attack other kinds of plastic and this can result in an ink spill. 3. Turn the valve on t...

  • Page 239

    Fill the coolant reservoir introduction the coolant is a thermal fluid used to maintain the temperature of the ink in the printheads and ink reservoirs on the carriage. Temperature control of the ink is required in order to achieve the correct ink viscosity, which affects the jetting velocity of the...

  • Page 240

    Attention: when the coolant level is below the center of the sight-window the printer software will display a warning and shut down any print jobs. Make sure that you keep the coolant level near the top at all times to avoid stopping in the middle of a print job. Illustration [183] fill the coolant ...

  • Page 241

    5. Press on the syringe plunger to inject the fluid. Repeat, if necessary, until the coolant level shows full on the sight-window. 6. Remove and store the syringe and the coolant fluid container until it is needed again. 7. Replace the cap on the coolant reservoir. Chapter 12 - printer maintenance 2...

  • Page 242

    Replace the spit catcher foam pad introduction the spit catcher consists of a slotted cover for the maintenance station drawer and a foam pad that is held in place under the drawer. The spit catcher is necessary for ijc255 white ink and also for all five of the newer océ ijc256 inks. These inks requ...

  • Page 243

    3. Swing the metal base on its bracket part way down to reveal the pad. [184] change spit catcher pad 4. Remove the spit catcher foam pad and replace it with a new one. [185] close spit catcher 5. Swing the metal base up and lock it with the knob. Chapter 12 - printer maintenance 243 replace the spi...

  • Page 244: Clean Gantry Rails

    Clean gantry rails introduction dust and debris can accumulate on the gantry rails, which run along the length of the table. The bearings that run on the rails are equipped with shields that are designed to keep debris from entering the bearing housing. After a period of time and use, debris can acc...

  • Page 245

    [187] dust on the gantry rail when to do if you notice any dirt or ink on the gantry rails, or an accumulation of debris on the grey rail bearing shields, clean them immediately with a poly-wipe lint-free cloth. Note: gently wipe dirt or debris from the gantry rails or bearing shields to avoid remov...

  • Page 246

    How to change ink filters introduction each ink color has a filter that removes any particulate matter from the ink as it is pumped from the ink bag toward the printheads. The ink filters are located to the right of the ac power switch at the electronics end of the printer around the corner from the...

  • Page 247

    Attention: a clogged ink filter can result in damage to your printer's ink system. Particulate matter buildup in the ink can cause problems that will require a service call. Be sure to change all ink filters every 12 months to avoid such problems. How to change an ink filter 1. Open the sliding main...

  • Page 248

    4. Remove the two screws that hold the ink filter enclosure cover in place (thumbscrews can be loosened by hand or use a philips screwdriver if they are too tight). [189] remove ink filter enclosure cover 5. Locate the bleed tube valve on the top of the ink filter you are going to change (the cap th...

  • Page 249

    Note: the ink system is under pressure and so it is possible that some ink may spray out at first. Keep the cloth wrapped around the end of the bleed tube so that any ink spay is contained. 8. Pull the target ink filter out of its metal retainer clip. 9. Unscrew the bleed tube cap from the old filte...

  • Page 250

    3. Press the purge button (switch 1 on the right) to initiate an ink purge. Repeat this step until the ink status window shows an ink low condition for the target color. [192] maintenance station buttons 4. Press the raise carriage button (switch 2, middle) and then use the maintenance suction nozzl...

  • Page 251

    How to change a uv lamp bulb introduction your océ arizona printer uses two uv lamps, one on each side of the carriage, to cure the uv ink during printing. The bulbs in these uv lamps have a limited lifetime and must be replaced by the operator if they fail or when they can no longer cure the ink at...

  • Page 252

    Caution: the uv lamps and the carriage guard may be hot if the printer has been active. Avoid touching the guard and the lamp assembly until it is cool. Caution: these uv lamp bulbs contain mercury, and if they are broken the vapor is toxic if inhaled. The lamp bulbs must be disposed of according to...

  • Page 253

    3. Remove the foam filter from the top of the housing by lifting the exposed edge as shown below. It is flexible and will bend as you remove it. [194] remove lamp filter 4. Swing the uv lamp housing interlock safety arm out of the way: [195] interlock safety arm • first lift it straight up to the he...

  • Page 254

    1. Put on protective eye wear and cotton gloves. 2. Turn the housing upside down on a clean work space away from the printer. 3. Rotate the shutter motor dampener until the uv shutters are open. [196] rotate shutter motor dampener 4. Open the two uv light shields located at both ends of the uv lamp ...

  • Page 255

    5. Disconnect both uv lamp cables by first loosening the screw lock and then pulling the lock away from the connectors. [198] remove connectors 6. Ease the bulb out of the retainer clips, one end at a time and then remove it from the housing. [199] remove uv lamp bulb 7. Place the used bulb in a con...

  • Page 256

    How to replace the lamp bulb attention: wear cotton gloves. Avoid bare skin contact with the uv lamp bulbs. When heated, compounds from the skin can form permanent etching on the surface of the uv bulb. A contaminated bulb may fail prematurely. 1. Before you insert the new uv bulb and replace the la...

  • Page 257

    How to replace the lamp housing 1. Place the lamp housing back into the carriage bucket. 2. Replace the old filter that was removed from the top of the housing with a new one. 3. Rotate the interlock safety bracket back into position to lock the lamp housing in place. 4. Reconnect the uv power cable...

  • Page 258

    How to maintain white ink introduction printers with the white ink option require care and maintenance to ensure that the white printheads function properly. White ink is re-circulated in the system to limit any settling of the ink. For this to take place, the printer must be left powered on at all ...

  • Page 259

    How to agitate the white ink bag if you do not agitate the white ink bag at least once a month, you will see variations in the ink density of printed images and you will have more nozzle dropout issues. A message will appear on the printer screen every month to remind you to agitate it. You will not...

  • Page 260: Rmo Maintenance Guidelines

    Roll media option maintenance rmo maintenance guidelines introduction the océ arizona 550 gt operator is responsible for the regular maintenance of the printer and, if it is installed, the roll media option. When the rmo unit is kept clean and free of blemishes and defects, you will be ensured of ac...

  • Page 261

    How to clean the rubber capstan introduction the capstan is a rubber-coated roller that helps to track and guide the media position. It has an encoder at one end and a brake at the other. The capstan must be kept clean and its rubber surface free of blemishes or defects to ensure accurate media tran...

  • Page 262

    Removing solid debris 1. Dust the surface of the capstan using a swiffer or other lint-free brush or cloth. Surface may be brushed in any direction. [201] remove lint, dust, paper particles and debris removing stains (coffee, tea, soda pop, etc.) supplies needed: rubber gloves, soap, hot water, and ...

  • Page 263

    Removing uncured ink supplies needed: nitrile gloves, safety goggles with side shields, several absorbent clothes, and isopropyl alcohol (95% pure). 1. Put on gloves and goggles. [202] ink spill on capstan chapter 12 - printer maintenance 263 how to clean the rubber capstan user manual: arizona 550 ...

  • Page 264

    2. Wipe up the majority of the ink by blotting with the absorbent cloth. [203] wipe up ink with cloth 3. Wet a new absorbent cloth with alcohol and wipe up the remaining ink. [204] wet fresh cloth with alcohol chapter 12 - printer maintenance 264 how to clean the rubber capstan user manual: arizona ...

  • Page 265

    Note: it may be difficult to tell whether or not all the ink has left the surface. Continue to wet and wipe the capstan surface until the cloth does not show any sign of ink color. [205] wipe up remainder of ink 4. Allow adequate time for capstan to dry. Note: if the scrubbing action leaves fibers f...

  • Page 266

    Chapter 12 - printer maintenance 266 how to clean the rubber capstan user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 267

    Appendix a application information user manual: arizona 550 gt - version 1.2, revision b - 2012.

  • Page 268

    Application resources on the web site introduction there are many resources available on the océ arizona customer support web site: ap- plication hints and tips, media recommendations, media models, msds information, customer application bulletins, and more. To access this information, navigate to: ...

  • Page 269

    The customer application bulletins posted on the web site deal with many aspects of handling and managing media and printing with your arizona printer. At the time of this publication, the following bulletins were available to view or download: application bulletin 1 - new media profiles available a...

  • Page 270

    Customer support the information found on the océ customer support web site is based on our experience with the océ arizona printers. It is offers suggestions or solutions for dealing with various situations. Since this information is subject to change and more new material is added as it becomes av...

  • Page 271

    Index a ac power ac power ....................................................... 71 ac power plug ac power plug ............................................... 71 alphanumeric input alphanumeric input ....................................... 47 b banding banding ........................................

  • Page 272

    Measurement units ........................................ 60 media adhesion media adhesion ............................................. 95 media shaft media shaft .................................................. 108 media storage media storage ................................................. 93...

  • Page 273

    U underlay board underlay board .............................................. 97 upgrade upgrade .......................................................... 46 user interface settings user interface settings .................................... 60 uv flush uv flush .....................................