Oce CS4300 User Manual

Manual is about: scanner series

Summary of CS4300

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    O océ cs4300 scanner series user manual océ cs4300 scanner series océ user manual.

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    Océ-technologies b.V. © 2008, océ-technologies b.V. Venlo, the netherlands. All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from océ. Océ-technologies b.V. Makes no representation or warranties with r...

  • Page 3: Trademarks

    Trademarks océ, océ cs4300 scanner series ® are registered trademarks of océ-technologies b.V. Adobe®, acrobat®, reader® and distiller® are registered trademarks of adobe® systems incorporated. Postscript® 3™ is a registered trademark of adobe® systems incorporated. Microsoft®, windows® , windows xp...

  • Page 4: Notes For The Reader

    Notes for the reader introduction this manual helps you to use the océ cs4300 scanner series. The manual contains a description of the product and guidelines to use and operate the océ cs4300 scanner series. There are also tips to increase your knowledge of the product and to help you manage the wor...

  • Page 5: Contents

    Contents chapter 1 about this manual...................................................................................................... 9 about this manual............................................................................................ 10 chapter 2 installation...........................

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    Chapter 7 scanning thick media.............................................................................................. 57 scanning thick media..................................................................................... 58 automatic thick media adjustment..................................

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    Appendix................................................................................................................. 129 reader's comment sheet .............................................................................. 130 addresses of local océ organisations ..................................

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    8 contents.

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    Chapter 1 about this manual o.

  • Page 10: About This Manual

    About this manual introduction this manual explains how to operate and maintain your océ cs4300 scanner series scanner. The manual assumes basic knowledge of your computer and operating system and does not repeat material from their documentation. This user's guide covers the following models: ■ océ...

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    Chapter 2 installation o.

  • Page 12: Installation

    Installation introduction follow the steps below for a quick and easy installation of your scanner and scanner drivers attention: do not connect the scanner to the power or the pc. Attention: you must install your scanner's drivers and tools before you connect the scanner or install any scanner soft...

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    Remarks action install drivers and tools on your pc. 1.Insert the cd-rom into your pc. Normally the setup program interface will start automatically. If it does not, locate the set- up.Exe file on the cd and start it manually. 2. Follow the installation wizard to install the software. 3. Remove the ...

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    Remarks action clean the scanner feeding bed. This is the flat surface in front of the insertion slot. Wipe thor- oughly so dirt and dust are not dragged into the scan area with the original. 5 chapter 2 - installation 14 installation.

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    Remarks action wipe the glass plate 6 1. Open the scan area lid - push down on the two lock buttons found near the insertion slot on each side of the lid. 2. Disengage the scanning area lid locking mechanism. 3. Place your thumbs in the inser- tion slot and flip the scanning area lid back to its ope...

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    Remarks action connect interface cable to the scanner the cable connector panel is be- hind the cover at scanner’s right side. You have to remove the cover to connect the cable. Insert your thumb in the slot at the top of the cable connector panel cover. Push down to snap the lid open. . Remove the ...

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    Remarks action connect the other end of the interface cable to the pc usb connection: connect the a-connector end (flat end) to a usb port on your computer. 8 connect the power cable to the scanner connect the scanner power cable to the scanner‘s main power connection socket. The main power connecti...

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    Remarks action connect power to the wall outlet connect the other end of the scanner power cable to the power outlet. 10 note: the scanner is equipped with a three-wire (pin) grounding type plug. If you cannot insert the plug into your outlet, contact your electrician to replace the plug or outlet t...

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    Remarks action switch on your pc and start windows. Windows will detect the new hardware (scanner) during start- up and the drivers you installed in step 2. Will be recognized. Follow windows' hardware in- stallation instructions should any appear on your screen. 12 verify correct scanner installa- ...

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    Remarks action calibrate - run scanner main- tenance program this step will ensure that your cameras are aligned. 1. Right click on the scanner icon . 2. Select launch océ scanner maintenance. 3. Follow the instructions on your screen. See ‘camera alignment and cali- bration’ on page 69 note: the be...

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    Chapter 3 the operator's panel o.

  • Page 22: The Operator'S Panel

    The operator's panel the operator's panel consists of buttons and led indicators. There are buttons for power on/off, paper feeding, and triggering applications (one touch). The led indicators function is to display scanner status in relation to its basic operations such as self-testing and media re...

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    Overview of the operators panel and led indicators introduction the panel consists of operation buttons and led indicators. There are buttons for power on/off, paper feeding, and triggering applications (one- touch). The led indicator’s function is to display scanner status in relation to its basic ...

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    Power control, buttons and led patterns introduction the following table describes the panel’s led light patterns and what they mean. The illustrations marked “startup – phase 1 (2,3,4)” show how the operator’s panel will look (led lighting patterns) starting from when you turn the main power switch...

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    What it means how it looks on the scanner self-adjustment (startup –phase 3) on completion of the init sequence, the power led (green) and the wait led (yellow) remain lighted while the others leds turn off. This indi- cates that the scanner is running its self-adjust- ment of light profiles, stitch...

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    What it means how it looks on the scanner wake-up / sleep - turn power on/off with power key – normal use (with main power switch always on) with the outlet switch always on, use the power key to control scanner power. Hold down on the power key to toggle power into wakeup and sleep modes. The power...

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    What it means how it looks on the scanner wait led blinking - self-adjustment required but not possible if the wait led blinks (and the diagnostics led is off) the scanner needs to run self-adjustment but cannot. Self- adjustment is necessary for maintaining optimal and stabile internal condi- tions...

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    What it means how it looks on the scanner both diagnostic led and wait led blinking – maintenance needed simultaneous blinking by both the diagnostic led and the wait led may mean that the scan- ning area needs cleaning and the cameras calibrat- ed. See the section on "maintenance" for instruc- tion...

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    Media control – buttons and led patterns introduction your panel contains leds and buttons for controlling the media you insert for scanning. The following basic functionality applies on all models: 1. The paper ready led lights up when the media is inserted into the original’s insertion slot and co...

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    Description how it looks on the scanner paper ready led green - ready for normal me- dia the paper ready led lights green when normal thin media is positioned correctly in the insertion slot and stays green when the media is moved to the start-scan position. From there, scanning can be controlled fr...

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    Description how it looks on the scanner paper ready led red – no thick media detected the paper ready indicator will light red if the pressure-platen is in a thick media setting (a raised pressure-platen) but no media is detected in the scanner. Chapter 3 - the operator's panel 31 media control – bu...

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    Chapter 3 - the operator's panel 32 media control – buttons and led patterns.

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    Chapter 4 turning power on/off - wake/sleep mode o.

  • Page 34: Main Power On/off

    Main power on/off the main power switch is at the back of the scanner. ■ press the upper half of the switch (marked “i”) to turn the main power to on. ■ press the lower half of the switch (marked “0”) to turn the main power to off. Chapter 4 - turning power on/off - wake/sleep mode 34 main power on/...

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    The scanner’s self test procedure introduction when you connect the scanner to the power outlet and turn on the outlet switch at the back of the scanner, it starts up with a self-test procedure. The scanner’s self-test procedure consists of two main steps: 1. Init (initialization) sequence the scann...

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    2. Self-adjustment adjustment of light profiles, stitching and black/white points. Starts after the init sequence when the scanner’s main power switch is turned on or right away when the scanner goes from sleep to wake mode. The panel’s leds will be lit as shown below: chapter 4 - turning power on/o...

  • Page 37: Scanner Ready To Scan

    Scanner ready to scan you will know that the self-test procedures have completed and the scanner is ready when the power led is lighted green and the other leds are off as shown below: chapter 4 - turning power on/off - wake/sleep mode 37 scanner ready to scan.

  • Page 38: Wake And Sleep Modes

    Wake and sleep modes introduction with the main power switch on, scanner power can be set in sleep mode and wake mode. Sleep mode is the energy saving mode. The scanner cannot scan when in the sleep mode. Wake mode is the full power on mode for scanner operation. The scanner will go from wake mode i...

  • Page 39: Automatic Power On/off

    Automatic power on/off automatic power on/off introduction automatic power management lets you schedule your scanner’s up-time optimally and helps save energy. You can set the scanner for automatic power off (sleep) and power on (wake-up). Automatic power management functionality is set and controll...

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    Timer function - scheduling on/off times introduction you can program your whole weekly schedule into the scanner so it powers on and off (wake – sleep) on its own. You enter your schedule’s wakeup and sleep times in océ scanner agent timer tab as shown in the example below. . To set the timer: 1. O...

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    4. Under the wake-up column - click on the hour digits in the day’s edit field to highlight them. Use the arrow box to increase or decrease the hour value or use your keyboard to write the value in the field. 5. Move to the wake-up column’s minute digits for the same day - click on the minute digits...

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    Automatic shut down after idle time introduction on delivery, the scanner is set for automatic entry into sleep mode after a preset default idle time, i.E. The length of time the scanner is not active. You can prolong or shorten the idle time value to match your normal workflow. To change/set the sl...

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    7. Press apply to download your settings into the scanner’s memory. Note: with the scanner main power on, the scanner can be also be brought into wake-up and sleep modes manually even while the enter sleep mode automatically option is selected. ■ wake - by pressing any button on the panel or inserti...

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    Chapter 4 - turning power on/off - wake/sleep mode 44 automatic shut down after idle time.

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    Chapter 5 loading originals into the scanner o.

  • Page 46: Loading Originals

    Loading originals introduction load your document with the image side facing downwards. Align the center of the document with the center arrow marking on the scanner bed. Use the standard size markings to help align the document for a straight scan path. You can use automatic loading or manual loadi...

  • Page 47: Automatic Loading

    Automatic loading introduction with automatic loading, the scanner takes the original as soon as you insert it in the paper slot. Automatic loading is reliable for most jobs and especially useful for batch scanning jobs. Automatic loading 1. Make sure the paper handling option “auto load” is set in ...

  • Page 48: Manual Loading

    Manual loading manual loading 1. Make sure the paper handling option “manual” is set in your scanning application. 2. Align the center of the document with the center arrow marking on the scanner bed. 3. Push the original into the insertion slot until you feel it contact the rollers and the paper re...

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    Unloading the original after scan unloading the original after scan 1. Press the paper reverse button to eject the original back to the scanner feeding bed. 2. Press the paper forward button if you wish to eject the original out the back of the scanner. Chapter 5 - loading originals into the scanner...

  • Page 50: Fast-Loading

    Fast-loading introduction what is fast-loading? – with normal (default) loading, i.E. Without the fast-load option selected, the original is pulled all the way into the drive system, past both roller axles, and then reversed to start-scan position in order to ensure precise detection of the original...

  • Page 51: Soft-Handling

    Soft-handling soft-handling the soft-handling option is selected in your scan application. Soft-handling means that feeding and scanning are slowed down. You can use the option with both manual and automatic loading. Note: the availability of the soft handling load option depends on your scan/copy s...

  • Page 52: Setting The Input Size

    Setting the input size the input size defines the scan area. You enter the input size in your application’s input size dialogs. Note: the availability of the input size options described below will depend on your scan/copy software and its level of compatibility with the scanner model. 3 ways to set...

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    Chapter 6 scanning o.

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    Software applications for scanning introduction your scanner is controlled through scan, copy or imaging software installed on your pc. Optimal full featured scanning functionality is obtainable through scan and copy software specifically developed for compatibility with your scanner model. See the ...

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    Running applications from the scanner panel definition normally you would control the scanner from your pc through your scan software user interface. However, your scanner also supports one-touch buttons that enable you to trigger your software from the scanner panel. When a button is pressed, a sca...

  • Page 56: Batch Scanning

    Batch scanning introduction batch scanning involves jobs where you want to feed and scan a whole set of originals that require equal scan settings. 1. Set your scan settings (size, type, image adjustments..) for the batch. Your settings will apply to all the documents in the batch. 2. Set the scan s...

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    Chapter 7 scanning thick media o.

  • Page 58: Scanning Thick Media

    Scanning thick media you may need to scan documents and drawings printed or pasted on thick media such as cardboard, foamboards, gatorboards etc. To do so, you will need to fit the insertion slot to the thickness of your original. This is done by raising the pressure-platen to the exact correct heig...

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    Automatic thick media adjustment introduction scanners with automatic thickness adjustment control (atac) have an atac key on the operator’s panel. You use the key to raise and lower the pressure-platen. You can change the insertion slot size (pressure-platen height) on your scanner from 2mm to 15 m...

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    7. The scanner will automatically leave the atac mode, which means that the paper forward and paper reverse keys will return to their normal functionality for moving the original forwards and backwards. Chapter 7 - scanning thick media 60 automatic thick media adjustment.

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    When scanning in thick media positions introduction the scanner employs an automatic self-adjustment procedure (light profile, stitching etc.) that can only activate itself when the scanner is in the normal position. With prolonged scanning in extended thickness settings, you should from time to tim...

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    Chapter 7 - scanning thick media 62 when scanning in thick media positions.

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    Chapter 8 maintenance o.

  • Page 64: About Scanner Maintenance

    About scanner maintenance introduction scanner maintenance will ensure optimal performance of your scanner. There are three basic maintenance tasks: ■ cleaning keep your scanner clean – the next section describes how to thoroughly clean the in- ternal scan area. How often you need to clean the scann...

  • Page 65: Cleaning The Scan Area

    Cleaning the scan area introduction you only need to open the lid to access the scan area when cleaning the scanner. Follow the instructions below. Caution: do not spray liquids directly onto the scanner glass-plate. Caution: make sure the scanner power is off when using the dust cover. # remarks ac...

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    Remarks action open the scanner’s lid 1. Open the scan area lid - push down on the two lock buttons found near the insertion slot on each side of the lid. 2. The scanning area lid locking mechanism should now be disen- gaged. 3. Place your thumbs in the inser- tion slot and flip the scanning area li...

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    Remarks action clean the white-background platen and upper rollers the white-background-platen (white metal area) is fixed in the scanning area lid. The upper rollers are aligned in 2 rows on each side of the white-back- ground-platen. 1. Hold/support the lid in its open position for support as you ...

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    Remarks action close the scanning area lid. 1. Pull down and close the scan- ning area lid when finished. 2. Press gently down on the cov- er top to make sure the locks reengage (click). 6 clean the scanner feed area surface clean also the scanner surface so dirt and dust are not dragged in- to the ...

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    Camera alignment and calibration introduction scanner calibration is very easy to perform with the scanner maintenance program you installed with your drivers. After manually cleaning the scan area, you just insert a calibration sheet, start the scanner maintenance program and let the wizard take ov...

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    Remarks action follow the steps described by the wizard the scanner maintenance wizard will guide you through the alignment and calibration steps. Click the next button in the welcome dialog to proceed. 3 insert the calibration sheet during the process, the wizard will ask you to insert the calibra-...

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    Remarks action finished the wizard will tell you when the process is finished. 1. Remove the scanner calibra- tion sheet from the scanner. 2. Return the scanner calibra- tion sheet to its protective cover and then place it in the storage folder. Store the folder in a dry place and out of direct ligh...

  • Page 72: Replacing Scanner Parts

    Replacing scanner parts replacing scanner parts introduction this section describes how to replace those scanner parts that are liable to wear down over long-term use. Changing parts will renew your scanner and reestablish optimal results. Océ scanner agent monitors scanner usage and will warn you w...

  • Page 73: Replacing The Glass-Plate

    Replacing the glass-plate # remarks action note: turn the scanner power off and disconnect the power plug. 1 open the scan area lid - push down on the two lever buttons found near the insertion slot on each side of the lid. 2 the scanning area lid locking mechanism should now be disen- gaged 3 chapt...

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    Remarks action place your thumbs in the inser- tion slot and flip the scanning area lid back to its open position 4 the glass-plate will be exposed and accessible. 5 on each side of the glass-plate there is a small lever with a round lever-handle on its end. Place a finger under both round lever han...

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    Remarks action each lever is attached to the scanner chassis with a small hook that rests on a round pin. As you hold the glass-plate on both its edges, lift it upwards to detach both lever’s hooks from the pins and thus free the glass-plate from the scanner. 8 reverse the above operations to reinse...

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    Remarks action close the scan area lid. Note: it is recommended to clean the new glass-plate after inserting it in the scanner and before scan- ning. Note: it is recommended to calibrate after changing the glassplate. 11 chapter 8 - maintenance 76 replacing the glass-plate.

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    Replacing the white-background platen introduction your white-background-platen can become worn and discolored after long periods of use and in such cases; replacement with a fresh whitebackground- platen is recommended. Océ scanner agent monitors the scanner usage and will warn you when it is time ...

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    Remarks action open the scan area lid. - push down on the two lever buttons found near the insertion slot on each side of the lid. 2 the scanning area lid locking mechanism should now be disen- gaged. 3 place your thumbs in the inser- tion slot and flip the scanning area lid back to its open positio...

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    Remarks action on the lid’s left edge, you will find a red strip. This is the white platen cover. Grip the top (flexible) edge of the red strip with your fingers. 5 remove the red strip to expose the edge of the white-back- groundplaten. 6 grip the edge of the white- background-platen with your fing...

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    Remarks action re-attach the red strip. 9 close the scanning area lid so the locking mechanism reengages. Note: it is recommended to calibrate after changing the white background- platen. 10 chapter 8 - maintenance 80 replacing the white-background platen.

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    Replacing the scanner lamp-unit introduction the lamp’s effectiveness can gradually weaken over time and this can effect the quality of your scans. A new lamp-unit (lamp, reflector, power connectors) can be obtained through your dealer. Océ scanner agent monitors lamp usage and will warn you when it...

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    Remarks action the lamp cover is on the top right side of the scanner. 2 grasp the cover on each side with both hands and pull back to detach. 3 lift the cover upwards to free it from the scanner. 4 you must remove the whole lamp-unit. A lamp-unit consists of a lamp mounted in a reflector brace and ...

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    Remarks action reinsert the new lamp-unit. Rest the power-connector side on the slider and carefully push the lamp-unit into the scanner. 7 insert the lamp-unit all the way so the internal power connec- tions engage with the connec- tions on the lamp-unit. 8 replace the lamp cover on the scanner - f...

  • Page 84: Replacing The Dust-Filters

    Replacing the dust-filters introduction the dust filters protect your scanner’s air-cooling vents. Fresh dust filters can reduce the amount of time spent on cleaning and calibration ad help protect the scanner’s glass plate. Océ scanner agent monitors usage and will warn you when it is time for a re...

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    Action step the filter (a) (soft material) is inside the bin (b). Remove the old filter and place a fresh one in the bin. 4 re-attach (click on) the bin to its frame on the underside of the scanner. 5 repeat the process with the second filter. 6 chapter 8 - maintenance 85 replacing the dust-filters.

  • Page 86: Downloading New Firmware

    Downloading new firmware introduction like a computer, your scanner needs an operating system in order to work. This operating system is called "firmware". Firmware runs inside the scanner and links its processors with the pc applications running the scanner. When do i need new firmware? Your scanne...

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    How to install new firmware? 1. New firmware is installed by opening the firmware .Exe file. The firmware .Exe file must first reside on your machine. Select the save target (or save link) option if downloading from the web. Chapter 8 - maintenance 87 downloading new firmware.

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    Chapter 8 - maintenance 88 downloading new firmware.

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    Chapter 9 océ scanner agent o.

  • Page 90: Introduction

    Introduction introduction océ scanner agent is a program designed to integrate your wide format scanner with your overall system through the following two central functions: ■ océ scanner agent contains the drivers necessary to run you scanner. ■ océ scanner agent is an application designed to monit...

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    Installation of océ scanner agent introduction the océ scanner agent setup program includes the installation of the scanner drivers and of the scanner control utility, océ scanner agent. Caution: it is essential that you install océ scanner agent before you connect the scanner or install any other s...

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    Interface of océ scanner agent start of océ scanner agent there are two ways to start the program: ■ from the windows 'start' menu, select 'programs'/ 'océ scanner agent' chapter 9 - océ scanner agent 92 interface of océ scanner agent.

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    ■ or double-click the océ scanner agent icon on the system tray: status the status tab displays useful messages about what the scanner is currently doing and displays error messages when relevant. Scanner mode what the scanner is doing at any given moment. Here is a list of the different scanner mod...

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    # description scanner mode scanner not accessible. Océ scanner agent has not (yet) detected the scanner. "" the connected scanner is not a model compatible with océ scanner agent. "scanner is unsup- ported" this message is displayed while downloading firmware to the scanner. "scanner is busy or turn...

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    # description / solution error message check your smart card in the smart card drawer. Make sure it is positioned/inserted correctly and then reboot. "invalid smart card for this scan- ner type" the scanner is continuously monitoring your cameras. This problem often arises when the internal glass pl...

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    Info info when you click this tab, information about your scanner is displayed. # usage description info tab item user upgradeable firmware version. Version numbers are increased each time a new official firmware is released. Firmware release support internal to manufacturer. Firmware build number. ...

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    Usage description info tab item user/support the scanner’s serial number. Serial number support id number that relates to first- time operation. Service id log the log tab displays summarized values related to your scanner’s runtime. # description log tab item used to monitor the use of your scanner...

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    Note: 7 days is an average assessment for normal scanning. If you scan old originals that leave smudges on the glass plate or if you have high quality requirements for precise colour/graytones, you can calibrate more often. Timer the timer tab allows you to program the scanner's internal clock that ...

  • Page 99

    Action step click the checkmark fields for each day you want to set automatic power on and off. 4 for each day selected, in the on column, choose the time (hour and minutes) you want the scanner to be powered on. 5 repeat the same procedure in the off column to set the power off times. 6 click ‘appl...

  • Page 100

    Scanner agent will automatically detect a single scanner. On multiple attachment config- urations, the first scanner will be detected automatically. Rescan hardware bus(es) use this option to redetect the scanner or detect a new scanner attached to your usb interface, after you boot your system. Lau...

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    Chapter 10 océ scanner maintenance o.

  • Page 102

    Installation of the software introduction the océ scanner maintenance software enables to perform almost automatically the maintenance tasks on your wide format scanner: ■ camera alignment ■ basic calibration ■ colour calibration it is essential that you install océ scanner agent before you connect ...

  • Page 103

    Océ scanner maintenance program why maintain the scanner regular scanner maintenance is a sure way to minimize costly downtime. The three routine maintenance procedures cleaning, camera alignment and calibration will improve image quality and reduce service costs. These three maintenance functions a...

  • Page 104

    One is fixed and the other is adjustable. Calibration after camera alignment, the scanner maintenance program goes straight to basic (black and white point) and colour calibration (colour scanners only) on its own. You don't have to insert extra sheets or find camera positions on the scanner. The ma...

  • Page 105

    The following dialog appears when the océ scanner maintenance program cannot find the it8 calibration sheet reference file that corresponds to the maintenance sheet being used: ok selecting this button activates a search on the internet and downloads the right it8 cali- bration reference data file t...

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    Chapter 10 - océ scanner maintenance 106 océ scanner maintenance program.

  • Page 107

    Chapter 11 trouble shooting o.

  • Page 108: Trouble Shooting General

    Trouble shooting general introduction this section describes trouble-shooting procedures for the most common issues that can arise with your scanner. Please look for a problem description that matches your actual situation. If found, perform the recommended trouble-shooting procedures before request...

  • Page 109

    Problems related to scanner installation introduction overview of the problems related to scanner installation. Problems related to scanner installation # possible cause and solution problem ■ your interface is not enabled on the pc or set up correctly. Go through the installation steps for your int...

  • Page 110

    Possible cause and solution problem if you connected and tried to install the scanner before installing océ scanner agent, the unknown device found message will appear. If you continued to step through the dialogs from there, the scanner will be entered on the system as a new device without function...

  • Page 111

    Possible cause and solution problem you need to insert your new smart card into the scanner to upgrade its functionality. Access the smart card: ■ remove the scanner’s right side cover. ■ the smart card is placed in the card insertion slot above the scanner interface connectors. ■ insert your thumb ...

  • Page 112

    Problems related to operation of the scanner introduction overview of the problems related to the operation of the scanner. Problems related to operation of the scanner # possible cause and solution problem ■ the scanner needs to run self-adjustment but cannot. Self- adjustment cannot run with a rai...

  • Page 113

    Possible cause and solution problem an error was detected during the scanner’s self-test. Open scanner icon on your system tray and select the status tab to view additional information about the error. Diagnostics led flashes ■ the scanning area needs cleaning and the cameras need to be calibrated. ...

  • Page 114

    Possible cause and solution problem you know a paper jam error has occurred when the scanner stops scanning and the paper-ready key shuts off (from blinking) while the original is still engaged in the drive system. Your scanning application and océ scanner agent status tab will report the paper jam ...

  • Page 115

    Possible cause and solution problem ■ your scanner is continuously monitoring its cameras. This error message often appears when the internal glass plate or white background platen is dirty or smudged. Clean the scanning area, reboot the scanner and then complete the maintenance steps (alignment and...

  • Page 116

    Possible cause and solution problem ■ check the one touch setup entries in océ scanner agent. Click on the scanner icon to open océ scanner agent and select the one touch tab. View océ scanner agent help for instructions. ■ check that the applications defined in the océ scanner agent one touch setup...

  • Page 117

    Problems related to scanning results introduction overview of the problems related to scanning results. Problems related to to scanning results # possible cause and solution problem ■ check in your scanning application that your size settings are either for auto detection or correspond to the size o...

  • Page 118

    Possible cause and solution problem ■ this is often caused by an unclean glass plate or unclean white background platen. Even a single spec of dirt in the wrong spot on the glass plate or background plate can apply a streak through your entire scan. To remedy, run a full scanner maintenance session ...

  • Page 119

    Problems related to océ copy easy introduction overview of the problems related to océ copy easy. Problems related to to océ copy easy the following steps are possible to troubleshoot océ copy easy: ■ check the scanner indicator (coloured circle): - green colour: the system is ok - other colour: mov...

  • Page 120: Technical Assistance

    Technical assistance introduction before you report the problem to océ, make sure you have done the necessary troubleshoot- ing steps, as indicated in the previous steps. Check that you have the following information is available for the océ helpdesk: ■ serial number of the printer. ■ serial number ...

  • Page 121

    Chapter 12 appendix a: important safety instructions o.

  • Page 122

    Important safety instructions important safety instructions note: read all of these instructions and save them for later use. Follow all warnings and instruc- tions marked on the scanner. A. Do not place the scanner on an unstable surface, stand, cart or table. Serious damage can be caused if the un...

  • Page 123

    ■ when the power cord or plug is damaged or frayed. ■ if liquid has been spilled into the scanner. ■ if the scanner has been exposed to rain or water. ■ if the scanner does not operate normally when operating instructions are followed then adjust only those controls covered by the instructions in th...

  • Page 124

    Chapter 12 - appendix a: important safety instructions 124 important safety instructions.

  • Page 125

    Chapter 13 appendix b: regulations o.

  • Page 126: Regulations

    Regulations introduction fcc regulations caution: persuant to part 15.21 of the fcc rules, any changes or modifications not expressly ap- proved by the manufacturer may cause harmful interference and void the use's authority to operate the equipment. Usa this equipment has been tested and found to c...

  • Page 127

    Toxic or hazardous substances or elements part name o: indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the limit requirement in sj/t11363-2006. X: indicates that this toxic or hazardous substance contained in at least one of the h...

  • Page 128

    Chapter 13 - appendix b: regulations 128 regulations.

  • Page 129

    Chapter 14 appendix o.

  • Page 130: Reader'S Comment Sheet

    Reader's comment sheet questions have you found this manual to be accurate? O yes o no were you able to operate the product, after reading this manual? O yes o no does this manual provide sufficient background information? O yes o no is the format of this manual convenient in size, readability and a...

  • Page 131

    ---------------------------------------------------------------------------------------------------------- ---------------------- date: this reader's comment sheet is completed by: (if you prefer to remain unknown, please do fill in your occupation) name: occupation: company: phone: address: city: c...

  • Page 132

    Addresses of local océ organisations # océ-Österreich gmbh postfach 95 1233 vienna austria http://www.Oce.At/ océ-australia ltd. P.O. Box 363 ferntree gully mdc vic 3165 australia http://www.Oce.Com.Au/ océ-brasil comércio e indústria ltda. Av. Das nações unidas, 11.857 brooklin novo são paulo-sp 04...

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    Océ-ireland ltd. 3006 lake drive citywest business campus saggart co. Dublin ireland http://www.Oce.Ie/ océ-hungaria kft. 1241 budapest pf.: 237 hungary http://www.Oce.Hu/ océ japan corporation 3-25-1, nishi shinbashi minato-ku tokyo 105-0003 japan http://www.Ocejapan.Co.Jp/ océ-italia s.P.A. Strada...

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    Océ-svenska ab sollentunavägen 84 191 27 sollentuna sweden http://www.Oce.Se/ océ españa sa business park mas blau osona, 2 08820 el prat de llobregat barcelona spain http://www.Oce.Es/ océ (thailand) ltd. B.B. Building 16/floor 54 asoke road sukhumvit 21 bangkok 10110 thailand océ-schweiz ag sägere...

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    Index attention .......................................................................... 4 automatic loading ........................................................................ 47 automatic power management power off (sleep) ......................................... 39 power on (wake-up) .......

  • Page 136

    O océ copy easy ...................................................................... 119 operator's panel buttons ........................................................... 22 led ............................................................... 22 r replacing dust-filters ............................