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- Operation Manual
Oce plotwave 345 Operation Manual
Summary of plotwave 345
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Operation guide océ plotwave 345/365.
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Copyright © 2016, océ all rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from océ. Océ makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied war...
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Trademarks océ, océ plotwave 345/365, océ express webtools, océ publisher express, océ publisher mobile, and océ mobile webtools are registered trademarks of océ. Adobe ® , acrobat ® , reader ® are registered trademarks of adobe ® systems incorporated. Microsoft ® , windows ® , windows xp ® , window...
Page 5: Contents
Contents chapter 1 introduction.......................................................................................................................11 notes for the reader..................................................................................................................................
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Set the scan job default settings.............................................................................................................61 configure the smart inbox settings..............................................................................................................62 the smar...
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Configure the pen settings.................................................................................................................... 123 optimise the print quality and print productivity...................................................................................... 124 set transpare...
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Scan templates on the user panel........................................................................................................ 190 advanced settings for scan jobs...........................................................................................................191 advised settings ...
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How to solve problems with jobs............................................................................................................... 266 clear an original jam in the scanner........................................................................................................... 267 clear...
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Contents 10
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Chapter 1 introduction.
Page 12: Notes For The Reader
Notes for the reader introduction this manual helps you to use the océ plotwave 345/365. The manual contains a description of the product and guidelines to use and operate the océ plotwave 345/365. Definition attention getters parts of this manual require your special attention. These parts can prov...
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Word icon indicates caution general hazard indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions. This indication has several icons that warn against various hazards. The icons are sh...
Page 14: Available Documentation
Available documentation introduction this manual is part of a complete documentation set. The following table shows a complete overview of the available documentation. Note for up-to-date documentation, visit the océ downloads page on the internet and find all the information for your printer. Avail...
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Documentation availability online help • embedded in the application available in multiple languages. Available documentation océ publisher select documentation availability user guide - océ publisher select • on the download website under the product name ( "http://downloads.Oce.Com" ). Available a...
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Available documentation 16 chapter 1 - introduction.
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Chapter 2 get to know the printing system.
Page 18: The Océ Plotwave 345/365
The océ plotwave 345/365 introduction the océ plotwave 345/365 is a black and white, all-in-one wide format print, copy and scan system with a multi-touch user panel and an optional color scanner. Workflow of the océ plotwave 345/365 process actions reference before using the system connect the prin...
Page 19: Connect Your Printing System
Connect your printing system working area [footprint] the printing system (with or without the optional [océ scanner express]) requires a specific floor space / working area as indicated in the illustration below. 1560mm 61.4” 1620mm 63.8” 1403mm 55.2” 60mm 2.4” 600mm 23.6” 803mm 31.6” connect your ...
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Connect the mains supply cable and the network cable procedure important make sure the power switch (b) is in 'off' position. 1. Plug the mains supply cable into the power connection at the left back of the printer (a). A b c 2. Plug the other side of the mains supply cable into the wall socket. 3. ...
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Switch on the printing system important • make sure the mains supply cable (a) is plugged in. • make sure the network cable (c) is plugged in. Procedure 1. Switch on the power switch at the left back of the printer (b). A b c switch on the printing system chapter 2 - get to know the printing system ...
Page 22: The Hardware
The hardware the components of the printer (front) 8 7 1 2 3 4 9 10 11 12 6 5 component - function table no. Component description / function 1 [lower left front cover] remove this cover when you want to move the printer. 2 [lower front cover] located at the front, used for error recovery. 3 [media ...
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The components of the printer (left side) illustration 1 component - function table no. Component description / function 1 [residual toner compartment] gives access to the residual toner container. The components of the printer (left side) chapter 2 - get to know the printing system 23.
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The components of the printer (back) 3 1 2 component - function table no. Component description / function 1 [power switch] switch the main power supply on or off. You can find the serial number of the printer on the sticker above the power switch. 2 [upper back cover] open the [upper back cover] wi...
Page 25: The Media Drawer
The media drawer 1 2 3 5 4 component - function table no. Component description / function 1 [roll holder] carries the media roll 2 [media roll] 1 media placed on roll holder in first position. 3 [media roll] 2 media placed on roll holder in second position. Note the scanner calibration sheet is loc...
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The user panel: océ clearconnect introduction the océ clearconnect is the multi-touch user panel of the printer. 1 4 2 3 5 6 no. Component function 1. [status light] light that gives feedback on the status of the printer. • a green light indicates that the printer is scanning or printing. • a green ...
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The components of the scanner (optional) note the scanner calibration sheet for the [océ scanner express] is located in the media drawer, at the back of roll 2. The components of the scanner (top cover closed) 1 4 3 2 5 component description/function 1 [top cover] closes off the scanner. 2 [original...
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The components of the scanner (top cover opened) 10 1 2 3 4 6 7 8 9 5 component description/function 1 [originals exit] exits originals for reception into the front origi- nal tray. 2 [original size ruler] use this ruler to measure the original. 3 [original feed rollers] a set of rollers used to tra...
Page 29: The Delivery Destination
The delivery destination introduction the printer is equipped with a top delivery tray to collect your printed output. The delivery destination in océ express webtools and under [show all settings] on the user panel you can define the delivery destination for your printed output. • when you select t...
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The front original tray (optional) introduction the printer can be delivered with a front original tray to hold and collect your originals. Illustration [1] position 1 - holds and collects the originals [2] position 2 - access the media drawer: lower the tray easily by pushing it down. The front ori...
Page 31: The Folder (Optional)
The folder (optional) introduction the printer can be delivered with an external folder. The océ plotwave 345 is compatible with the océ 2400 fanfold. The océ plotwave 365 is compatible with the océ 2400 fanfold and the océ 4311 fullfold series. Note • a technician is required to install the folder ...
Page 32: The Home Screen
Workflow of the océ clearconnect user panel the home screen introduction the default screen of the océ clearconnect user panel is the home screen. From the home screen you can manage jobs and enter the system menu. The home screen 1 4 2 3 5 6 no. Component function 1. Dynamic bar and [active job] in...
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No. Component function 4. Smart access the dynamic smart access changes specifically for a print, copy or scan job and helps you to quickly start a job. 5. [live scan view] the live scan view appears in the smart access. The view shows the width and alignment of your document while it slides through...
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The job queue and the system menu introduction the dynamic bar is located in the upper part of the home screen on the user panel display. The dynamic bar consists of the job status with the job queue, the printer status, and the system menu. The active job and the job queue 3 2 1 no. Component funct...
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System menu 2 1 no. Component function 1. Printing system and media • the loaded media in the printer is displayed. • tap the drawer to change the media settings. • wizards appear, to help you change media or refill toner. 2. [setup menu] the [setup menu] gives general information on the printer. In...
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Presets, templates and advanced settings introduction presets and templates help you to submit jobs quickly and easily. Advanced settings help you to fine-tune the settings of your job, and give access to all settings. When you tap the copy tile in the home screen, a window with copy presets and adv...
Page 37: Job Preview
Job preview introduction the multi-touch user panel offers a detailed preview of your job. Touch the preview thumbnail to access the preview window. Job preview component function job [preview] you can pan the image to see it in more detail. You can shift between the various job files that are part ...
Page 38: The Cloud
The cloud introduction the multi-touch user panel gives the user the opportunity to print from and scan to various locations. One of these locations is the cloud. You can enter the cloud via webdav and use it as a network drive. This way, the cloud application of your choice is accessible. Note • fo...
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Procedure description via for print jobs: open the cloud application locally. Pc or mobile de- vice add and save the file you want to print, in the cloud. Or send your file to the printer in the cloud. Pc or mobile de- vice open your cloud application as location, in the smart access of the print ti...
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The cloud 40 chapter 2 - get to know the printing system.
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Chapter 3 define your workflow with océ express webtools.
Page 42: Getting Started
Getting started océ express webtools introduction océ express webtools is an application that runs embedded on your printer. Use an up-to-date internet browser (google chrome, microsoft internet explorer or mozilla firefox) to open the homepage of océ express webtools on your computer or mobile devi...
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Set another language for océ express webtools introduction the language setting of the internet browser you use defines the language of océ express webtools. Set another language you can change the language of océ express webtools in your internet browser. Depending on the internet browser you use y...
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User roles and authorizations introduction you can view all settings in océ express webtools, but when you want to edit a setting a message appears. This message indicates that the setting is password protected. You must log in with a password to change a setting. Important handle and store all pass...
Page 45: Log In As An Authorized User
Log in as an authorized user to change certain settings, you must log in as an authorized user. There are three user roles: system administrator, key operator and power user. They have authorization to edit specific groups of settings. You do not need to log in before you start a session. The system...
Page 46: Log Out After Your Session
Log out after your session purpose when you have finished the modification of a setting, it is advised to log out again. Procedure 1. Click the log out hyperlink in the top right-hand corner of the screen. Or 2. Close the screen of your internet browser. Log out after your session 46 chapter 3 - def...
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Change the password for authorized users when to do for security reasons it is advised to periodically change the password of the three access modes (key operator, system administrator, power user) in océ express webtools. Important handle and store all passwords securely and with care. In case of f...
Page 48: The System Monitor
The system monitor introduction you can open the system monitor to get an overview of the current status of the printing system. When you click on the system tab in the lower left corner of the screen, the system monitor opens. The system state (for example: [printing:]) is displayed in the upper ri...
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The scanner states state icon description [user intervention re- quired] general error message. [scanner is busy] the scanner is active. [scanner is ready] the scanner is ready to start a scan job. The toner states icon description toner ok toner low, or empty. The remote service states icon descrip...
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Shut down or restart the system note for this procedure, you need to log in as a system administrator. To remotely shut down the printing system, you can click on [shut down] in the support tab of océ express webtools. When the printing system is on, you can also use this button to restart the syste...
Page 51: Define The Defaults
Define the defaults about the default settings in océ express webtools definition before you send jobs to the printer, remember the following: the values defined in océ express webtools are default values for the general system behavior. You can define a number of job settings in the printer drivers...
Page 52: How to Edit A Setting
How to edit a setting introduction in océ express webtools, you can make settings to personalise your printing system. Note • before you can edit a setting or a settings group, you must log in as an authorized user. • you may have to reboot the system after you changed the settings. Procedure 1. Bro...
Page 53: View and Check The Settings
View and check the settings introduction in océ express webtools you can view and check your settings. You can also check which settings are no longer set to the factory default value. Procedure 1. Open the [configuration] tab or the [preferences] tab. 2. Click on [view configuration] in the upper r...
Page 54: Save The Settings In A File
Save the settings in a file introduction save the settings and the values that you configured in océ express webtools in a file. Save the settings in a file to duplicate the settings very easily to another printer of the same type. Note not all settings are stored in the settings file. The network s...
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Load the settings from a file introduction load the settings and the values for océ express webtools from a file. Load the settings from a file to duplicate them to another printer of the same type. Note • not all settings are stored in the settings file. The network settings are excluded from the f...
Page 56: Restore The Factory Defaults
Restore the factory defaults introduction sometimes you want to go back to the initial settings. You can restore the factory default settings in océ express webtools. Note log in as a key operator to only restore the key operator settings. Log in as a system administrator to only restore the system ...
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Set the print job default settings definition in océ express webtools you can configure the default values for the print job settings. When you optimize the print job default settings for your document, you get the best results. The print job settings are grouped under the [preferences] - [print job...
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Setting description [media source] select the default output material and format for the media used on the printer. • select [automatic] to automatically select the media. • select [manual feed] to insert a cut sheet. • select the specific roll number of the media you want to use by default. The sys...
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Setting description [rotation] select any option to rotate the image counterclockwise. When you want to print faster, select [automatic landscape]. You can print faster due to less media transport. Select [automatic media saving] to use the media in the most effi- cient way. For more information, se...
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Set the copy job default settings in océ express webtools, you can configure the default values for the copy job settings. When you optimize the copy job default settings for your document, you get the best results. The copy job settings are grouped under the [preferences] - [copy job defaults] tab....
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Set the scan job default settings in océ express webtools, you can configure the default values for the scan job settings. When you optimize the scan job default settings for your document, you get the best results. The scan job settings are grouped under the [preferences] - [scan job defaults] tab....
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Configure the smart inbox settings the smart inbox and the queue concept definition you can use the smart inbox for customized job management. A smart inbox works as a personal mailbox from which you print jobs, in which you can store jobs, and where you can scan jobs to. Jobs that are waiting to be...
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The smart inbox in the jobs tab introduction in the jobs tab you can create jobs or manage your jobs in the queue and the smart inbox. Note when the [user authentication] setting is enabled, your rights and view on the jobs tab can differ. Functionalities of the jobs tab create a new job in the publ...
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Perform actions on your jobs in the smart inbox. When you select a job in the smart inbox you can use the options listed above to print, edit, send to, save or delete the jobs. Get an overview of all jobs on the system. When you enable the [preferences] - [system defaults] - [job management] - [disp...
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Create and open a smart inbox introduction a smart inbox is used as a personal folder to print files from, scan files to, or store files in. In océ express webtools you can create a smart inbox in: • the [jobs] tab - smart inbox section. • the [jobs] tab - publisher express section. • the [configura...
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Create a smart inbox in the [jobs] tab - publisher express section note • with this procedure you not only create a smart inbox, but you also send a job to the printer. • the smart inboxes created in publisher express are only visible on your personal browser. When you send a print job to the specif...
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Create a smart inbox in the [configuration] tab - [ smart inbox ] section note the smart inboxes created in [configuration] tab are permanent. Even when the smart inbox is empty, it will always be available on the user panel. Step action 1. Open the [configuration] - [ smart inbox ] tab. 2. Click on...
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Close or delete a smart inbox introduction in océ express webtools you can close or delete a smart inbox in: • the [jobs] tab - smart inbox section. • the [configuration] tab - [ smart inbox ] section. Note • when you delete a smart inbox, you only delete the view on the smart inbox, but not the con...
Page 69: The Job States
The job states introduction when a job is placed in a smart inbox or in the job queue, the icon in front of the job name gives information about the status of the job. Overview of the job states in the smart inbox state icon description receiving indicates that the smart inbox is receiving the job d...
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Configure the job management settings introduction when you want to control the rights or actions that can be performed on jobs or smart inboxes, you can configure the [job management] settings. Attention: • you can read a full explanation of each setting, when you click on the specific setting's na...
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Configure the network and security settings configure the network settings in océ express webtools introduction some of the network settings are configured during the installation of your system. When you want to define more network settings, you can do so under the [configuration] tab. Note for mor...
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Set the security settings for microsoft internet explorer introduction you can use a web browser to open the home page of océ express webtools. Depending on the internet browser you use, set the required minimum browser security settings as indicated below. Note you must enable cookies. Procedure st...
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Set the security settings for mozilla firefox introduction you can use a web browser to open the home page of océ express webtools. Depending on the internet browser you use, set the required minimum browser security settings as indicated below. Note you must enable cookies. Procedure step action va...
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Set the link speed and duplex mode introduction use océ express webtools to set the transmission speed and duplex mode for your network adapter. Before you begin note the list of values you can select depends on the network card type. Procedure 1. Open the [configuration] - [connectivity] tab. 2. Cl...
Page 75: Enable User Authentication
Enable user authentication introduction you can enable user authentication in océ express webtools. A special user authentication license is required. When user authentication is enabled: • users have to authenticate to get access to the system. • users will only see their own jobs. • already scanne...
Page 76: Enable Access Control
Enable access control introduction when you want to control access to your printer, you need to enable access control in océ express webtools. With access control enabled, you are able to choose up to five hosts who are allowed to communicate with the printer through your network. This amount of hos...
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Access control and ipsec settings introduction when access control is enabled, you can edit the access control settings. [access control] and ipsec settings under [security] - [configuration] - [access control], you can set the following settings for each of the 5 stations: setting description [acce...
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Enable or disable the e-shredding function introduction the e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from recovering deleted jobs. When the e-shredding function is enabled, you can select an e-shredding algorithm. You can enable the e-...
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Select the e-shredding algorithm introduction the e-shredding function allows you to securely erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can select one of the following algorithms: • [gutmann]. All jobs on the system are erased in 35 overwrite pass...
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Specify the number of overwrite passes introduction the e-shredding function allows you to erase jobs from the system. This prevents unauthorized people from accessing deleted jobs. You can manually enter the required number of overwrite passes. You can enter any number from 1 to 35. The factory def...
Page 81: Remote Security
Remote security introduction by default, the first certificate delivered for the use of https is an océ self-signed certificate. To ensure a fully trusted authentication, you can request and import a certificate delivered by a certification authority (ca-signed certificate). In océ express webtools ...
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Generate a new ca-signed certificate introduction to ensure a fully trusted authentication via https, you can request and import a certificate delivered by a certification authority (ca-signed certificate). In océ express webtools, you can generate a certificate request yourself or you can import a ...
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-----end new certificate request----- 5. Copy and paste the content of the request in a .Csr file (named 'certificate_request.Csr' by default). 6. Restart the controller 7. Send the content of this request to the certification authority. Generate a new ca-signed certificate chapter 3 - define your w...
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Import a ca-signed certificate: import the root certificate introduction to ensure a fully trusted authentication via https, you can request and import a certificate delivered by a certification authority (ca-signed certificate). In océ express webtools, you can generate a certificate request yourse...
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Import a ca-signed certificate: import the intermediate certificate to ensure a fully trusted authentication via https, you can request and import a certificate delivered by a certification authority (ca-signed certificate). When you import the certificate you need to: • import the root certificate ...
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Import a ca-signed certificate to ensure a fully trusted authentication via https, you can request and import a certificate delivered by a certification authority (ca-signed certificate). When you import the certificate you need to: • import the root certificate • import the intermediate certificate...
Page 87: Certificate
Import a ca-signed certificate: check and import the root certificate to ensure a fully trusted authentication via https, you can request and import a certificate delivered by a certification authority (ca-signed certificate). When you import the certificate you need to: • import the root certificat...
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Configure the presets and stamping what you need to know about presets introduction a preset is a predefined setting that is available on the user panel to easily perform print, copy, and scan jobs. The preset concept supports the green button approach. The default presets are automatically selected...
Page 89: Set The Default Copy Preset
Set the default copy preset introduction with a preset you can predefine the settings you need for a copy job. Copy has four preset categories: [media], [layout], [image], and [finishing] for each category you can set one default preset in océ express webtools. The default preset is automatically us...
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Configure the custom copy preset introduction with a preset you can predefine the settings you need for a copy job. When you want to use other predefined settings than the default presets, you can configure custom presets in océ express webtools . You can configure one custom preset per preset categ...
Page 91: Set The Default Print Preset
Set the default print preset introduction with a preset you can predefine the settings you need for a print job from usb or an external location. Print has four preset categories: [media], [layout], [image], and [finishing]. For each category you can set one default preset in océ express webtools. T...
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Configure the custom print preset introduction with a preset you can predefine the settings you need for a print job. When you want to use other predefined settings than the default presets, you can configure custom presets in océ express webtools . You can configure one custom preset per preset cat...
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Make a custom preset available on the user panel introduction when you create a custom preset, you can enable the preset to make it available on the user panel. Before you begin create the custom preset first. For more information, see create the custom copy preset on page 90 or create the custom pr...
Page 94: Create A Stamp
Create a stamp introduction in the custom preset section of the [copy job defaults] in océ express webtools you can enable the stamp functionality. Under the [stamping] tab you can create your own predefined stamp. Procedure 1. Open the [preferences] - [stamping] tab. 2. Click on [create new] in the...
Page 95: Configure The Templates
Configure the templates scan templates introduction a template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. You can create templates for scanning in océ express webtools under the [preferences] tab...
Page 96: Create A New Template
Create a new template introduction create a new template in océ express webtools. Note • depending on the configuration, less or more settings are available. • more or fewer settings will be shown depending on the selections made. • note that the scan templates on the user panel are ordered alphabet...
Page 97: Delete All Templates
Delete all templates introduction you can delete all templates at once with océ express webtools. Procedure 1. Select the [preferences] - [scan] tab in océ express webtools for the scan templates. 2. Click on [delete all] at the right hand side. 3. The system displays the message [do you want to del...
Page 98: Import Templates
Import templates introduction you can import templates with océ express webtools. Use a zip file with templates that was previously created by the [export templates] procedure. Procedure 1. Select the [preferences] - [scan] tab in océ express webtools for the scan templates. 2. Click on [import] at ...
Page 99: Export Templates
Export templates introduction you can export templates with océ express webtools. The export will be saved as a zip file. The zip file contains all available templates. Procedure 1. Select the [preferences] - [scan] tab in océ express webtools for the scan templates. 2. Click on [export all] at the ...
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Restore the factory defaults of the templates introduction you can restore the factory defaults of all templates with océ express webtools. The custom templates are not changed. Procedure 1. Select the [preferences] - [scan] tab in océ express webtools for the scan templates. 2. Click on [restore fa...
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Enable or disable scan templates introduction you can enable or disable scan templates. When you enable the templates they become available on the user panel. Procedure 1. Open the [preferences] - [scan] tab. 2. Under actions, click on the [edit a template] icon next to the preferred template. The t...
Page 102: Configure The Locations
Configure the locations configure your locations introduction on the user panel you can find a list of locations you can scan to and print from. To this location you send your scanned files for storage, or you save files on this location and you send them to the printer. You can define the external ...
Page 103: Enable Or Disable Usb
Enable or disable usb introduction if you want to use usb as a location, you have to make settings for usb first. You can make the settings in océ express webtools. Illustration procedure 1. Open the [configuration] - [external locations] tab. 2. Select [usb], and click on the [edit] icon under [act...
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Enable and edit the home folder introduction when you want to use the home folder as a location you have to enable user authentication first. Only then the home folder becomes visible in the external location list. When it is present you can edit the functionalities. Note the home folder is a person...
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Enable planwell collaborate (optional) introduction when you have a license installed for planwell collaborate (arc cloud support), you can enable this external location under the [configuration] tab. Procedure 1. Open the [configuration] - [external locations] tab. 2. Select [planwell® collaborate]...
Page 106: Create An External Location
Create an external location introduction you can create your own ftp, smb, webdav, external locations with océ express webtools. Before you begin note • make sure you enable [smb] protocol. • make sure you enable [ftp] under the [configuration] - [connectivity] tab. • make sure the url for [webdav] ...
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9. Select the [enabled functionalities]. Enable or disable access to the selected location for print or scan jobs. 10. Click [ok] to save the external location. Note the system will validate the external location and give an error message if the validation fails. In case of an error, you can click "...
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Set a default external location introduction you can set an external location as the default location. The default location is used when you do not select a specific external location for a job. Procedure 1. Select the [configuration] - [external locations] tab. 2. Under [external locations] select ...
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Set a default print destination introduction you can configure the default print destination in océ express webtools. When the destination of a print job is not specified in the job ticket or when there is no job ticket, the job is sent to a default destination. You can choose between two default pr...
Page 110: Error Message)
Troubleshoot the creation of an ftp external location (after an error message) an error message displays to indicate that the creation of the ftp external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue. Error message ac...
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Error message action to perform the remote destination test is aborted, because the time-out period has expired. Check that the firewall on the ftp server workstation does not prevent the 'ftp passive mode' connection. Note to know more about the ftp passive mode connec- tion, refer to the océ color...
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Error message action to perform the external location is full. Make some space available on the external location for the 'scan to' operations. The test of the external location cannot be performed: an inter- nal error has occurred. Restart the system and try again. Troubleshoot the creation of an f...
Page 113: Error Message)
Troubleshoot the creation of an smb external location (after an error message) an error message displays to indicate that the creation of the smb external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue. Error message ac...
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Error message action to perform the remote destination cannot be tested: the remote server has reached the maximum number of connections. The external location server has reached the maximum num- ber of connections. Check with the system administrator or try again later. The specified path or url do...
Page 115: Error Message)
Troubleshoot the creation of a webdav external location (after an error message) an error message displays to indicate that the creation of the webdav external location failed. According to the error message, perform the verifications proposed in the next table in order to fix the issue. Error messa...
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Configure the printer settings configure the regional settings purpose the regional settings are configured during the installation of your printer. When you want to change the initial configuration, you can do this under the [regional settings]. Define the regional settings for the printer in the f...
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Configure the user session time-out introduction the user panel returns automatically to the home screen and its default configuration. You can set a time limit for the user session. When to do define a suitable time-out period that does not interfere with the print productivity. Procedure 1. Open t...
Page 118: Configure The Working Hours
Configure the working hours introduction you can define the working hours of the printer in océ express webtools. Enable [automatic on] first, to let the printer wake up automatically. Define the working days with the [first workday] setting, for example 'monday', and [last workday] setting, for exa...
Page 119: Configure The Sleep Mode
Configure the sleep mode introduction the printer offers an energy save mode that you can use when the printer is idle for a defined period. The configuration of the timer prevents unnecessary power consumption. The printer uses minimal energy because the power supply of the printer is turned off. T...
Page 120
Configure the media request time-out introduction the user panel displays a message with a media request when the requested media is not available on the printer. • when the [media request timeout] setting is disabled, the media request will be displayed on the user panel until it is resolved. • whe...
Page 121: Configure The Media Types
Configure the media types introduction you can load various media types on the printer. In océ express webtools you can indicate the media types to make them recognisable for the printer, or set one as default. Procedure 1. Open the [media] - [media types] tab. 2. Under [installed media types] a lis...
Page 122: Configure The Media Sizes
Configure the media sizes introduction you can load various media sizes on the printer. In océ express webtools you can indicate the media sizes to make them recognizable for the printer. Procedure 1. Open the [media] - [media sizes] tab. 2. Under [supported media sizes] a list with the supported me...
Page 123: Configure The Pen Settings
Configure the pen settings introduction you can define the pen settings in the application that you use to create a drawing with. When the pen settings are not defined in the application, you can configure the default pen settings in océ express webtools. Procedure 1. Open the [preferences] - [print...
Page 124
Optimise the print quality and print productivity set transparency flattening for pdf introduction in océ express webtools, you can select a setting to flatten transparency information in a pdf document before printing. The setting is used for pdf documents containing transparency information only. ...
Page 125
Set the wipeout correction for pdf introduction the [wipeout correction] for pdf setting allows you to print pdf documents, that contain solid black areas that block parts of the image. If you enable this setting, pdf documents are printed correctly but the processing of the pdf files is slower. Pro...
Page 126: Set The Long Plot Mode
Set the long plot mode introduction when the [long plot mode] setting is enabled, it allows you to print plots up to eight times longer than when the setting is disabled. For the printer to be able to print long prints, the print quality can be reduced. Note the setting does not apply for pdf or pos...
Page 127
Set the automatic roll switch introduction in océ express webtools you can choose to enable or disable the [automatic roll switch]. When you enable the functionality and a specific roll has been selected, the printer automatically continues printing on an (in size and type) identical roll. When you ...
Page 128: Set The Spool Threshold
Set the spool threshold introduction when the job memory is full the printer cannot receive new jobs, therefore it is necessary to partly empty the memory. Set the [spool threshold] setting to define the spool capacity for your jobs. You can choose one of following values: • [low] select this value ...
Page 129: Set The Rotation Mode
Set the rotation mode introduction if you want to turn an image, you can use the rotation settings. The setting allows you to turn the image according to predefined rotation values or you can let the printer perform the rotation automatically. Choose one of the following values: • [no rotation] • [9...
Page 130: Set The Alignment Mode
Set the alignment mode introduction when you want to shift the image on the sheet, you can change the alignment mode. With the alignment mode, you can also optimize the print productivity as you reduce the distance the print carriage has to travel. You can, for instance, align the image to the top r...
Page 131: Océ Mobile Webtools
Configure mobile printing and scanning océ mobile webtools introduction océ mobile webtools provides the following functionalities: • submit a print-ready file to the printer from a mobile device. • save a scanned file from the printer on a mobile device. • delete a scanned file on the printer. Illu...
Page 132
• the system administrator configures the network and wi-fi infrastructure • the system administrator enters the configuration information on the printer controller interface. With this information you can generate and print the qr card. The qr card contains the qr code, and it contains information ...
Page 133
Configure océ express webtools settings for a mobile connection introduction if you want to give users easy access to océ mobile webtools, the settings must first be configured. With the information you can develop a qr card to create easy access. Note • for this procedure, you need to log in as key...
Page 134
Generate the quick response card introduction when you want users to easily access the printer from their mobile devices, you can generate the qr (quick response) card. The qr card contains all the information to establish a connection between the mobile device and the printer. The card contains all...
Page 135
Connect your mobile device to océ mobile webtools before you connect: • make sure the system is configured. • make sure you generate the qr card. • make sure you activate the wi-fi connection on your mobile device. Note • for ios mobile devices, you can also enter the ip address of the printer in th...
Page 136
Connect your mobile device to océ mobile webtools 136 chapter 3 - define your workflow with océ express webtools.
Page 137
Chapter 4 use the printing system.
Page 138: How to Feed An Original
How to feed an original introduction when you want to copy or scan, it is important to correctly feed the original in the printer. Important • the scanner can not scan an original that is thicker than 0.8 mm or rigid originals. When you use the carrier sheet that is available as an option, ensure th...
Page 139: How to Auto-Feed An Original
How to auto-feed an original introduction when you activate the auto-feed functionality, you do not need to use the green button every time you scan a document. This way you improve your productivity. The scanner is activated automatically and releases the original after the scan procedure. Note • t...
Page 140: How to Use The Carrier Sheet
How to use the carrier sheet introduction the carrier sheet can help you scan an original. The use of the carrier sheet depends on the condition of your original. When to do you can use the carrier sheet when you want to copy or scan: • an original that is smaller than a4 size • an original that is ...
Page 141
Print jobs - job submission tools use océ publisher express to send a print job introduction océ publisher express is a job submitter that is integrated in océ express webtools. Note when you use océ publisher express to submit a print job, the maximum job size is 2 gigabyte. Illustration procedure ...
Page 142
Step action remarks 3 click on [add file] and use the browse... Button to select the file you want to print. Repeat this action to add more files to the job. You can only print documents with the follow- ing data formats. When you use other formats, the file cannot be sent to the printer. • - hp-gl ...
Page 143
Use the smart inbox to send a print job introduction if you have already added a job to the smart inbox in océ express webtools, you can print this job via the smart inbox. Note for more information on how to create a smart inbox, see create and open a smart inbox on page 65 . Procedure 1. Select th...
Page 144
Use océ publisher select 2 to send a print job introduction océ publisher select 2 is a job submission application that allows you to create, preview, print, and manage jobs for the océ plotwave 345/365. Note you can download the océ publisher select 2 software on downloads.Oce.Com on page under the...
Page 145
Step action 4 select one document of a job to check or adjust the print settings in the bottom screen. 5 check the print preview. 6 click on the green print button, to print the job. 7 track and manage a submitted job in the submitted jobs list. Use océ publisher select 2 to send a print job chapter...
Page 146: Windows
Use océ wide format printer driver 2 for microsoft ® windows ® to send a print job introduction océ wide format printer driver 2 for microsoft ® windows ® is a mixed raster-vector hp-gl/2 printer driver that allows you to create, preview, print, and manage jobs for the océ plotwave 345/365. Note for...
Page 147
Step action remarks 5 in the [options] menu in the upper right hand corner of the screen choose [advanced options]. Make sure a checkmark is placed in the [océ job ticket enabled] box of the [troubleshooting] section to overrule the default values for the job set- tings. 6 check all tiles in the pri...
Page 148: Use The Océ Postscript
Use the océ postscript ® 3 driver to send a print job introduction océ provides the océ postscript ® 3 driver that allows you to send print jobs to your printer. Note you need a license to be able to print postscript files on the printer. Illustration procedure step action remarks 1 open the file th...
Page 149
Use océ publisher mobile to send a print job introduction océ publisher mobile is an application that enables you to easily plot from an océ system via your iphone, ipad, or android device. All océ tcs, tds, colorwave and plotwave systems are supported. A user can plot all pdf*, plt (hpgl1/2), tiff,...
Page 150
Step action remarks 5 tap the "configure" icon next to the printer name. The printer configuration window opens. 6 enter the ip address or hostname of the printer 7 add the settings for the printer. • enter a name • check or define the printer model • define the number of rolls • indicate if there i...
Page 151
Print from your mobile device introduction when you have access to océ mobile webtools you can print a file from your mobile device on the printer . Note • you can navigate in a file repository on your mobile device. If needed, install a file explorer application. For more details refer to the océ w...
Page 152: Use Ftp to Send A Print Job
Use ftp to send a print job introduction the printer supports printing through ftp. When you send your print job through ftp the default océ express webtools settings are leading. Note • you must enable printing through ftp in océ express webtools. • for more information on how to create an external...
Page 153: Use Lpr to Send A Print Job
Use lpr to send a print job introduction the printer supports printing through lpr. When you send your print job through lpr, the default océ express webtools settings are leading. Note you must enable printing through lpr in océ express webtools. How to send a print job via lpr type the following l...
Page 154
Use the home folder to send a print job introduction when you have enabled user authentication in océ express webtools you can submit a print or scan job to the home folder as a secure location. Before you begin enable [user authentication] with [user name and password] configured and enable the hom...
Page 155
Use the cloud to send a print job introduction the cloud can be seen as a virtual network drive you use to send files to, but also to save and share files on. There are general cloud applications, such as sharepoint or applications via a http url, but companies can also use their own private and int...
Page 156
Troubleshoot print job submission introduction check the issues and solutions to troubleshoot print job submission. Issue solution unable to print a pdf file using adobe acrobat reader. When you submit the print job (file - print), make sure you check the box 'choose paper source by pdf page size' i...
Page 157: Print Jobs
Print jobs do a default print job introduction when you want to print a job and you do not make any settings, the default presets are used. You only use the smart access to start your job. You can see the presets that are used in the job settings section of your job. Before you begin make sure you s...
Page 158
2. Select the location of your job. Default, the public smart inbox. The jobs are listed in a new window. 3. Select your job from the list. 4. Tap the green button, next to the job settings. Do a default print job 158 chapter 4 - use the printing system.
Page 159: Direct Print
Direct print introduction when you want to do a default print job: • you can print with direct print. When you print with direct print, the print job is sent to the queue immediately. • you can print without direct print. When you print without direct print you can start the job locally at the print...
Page 160: Print From A Usb Key
Print from a usb key introduction with a usb key, you can perform print and scan jobs on the printer. Procedure 1. Insert a usb key into the usb port on the multi-touch user panel. The print tile is automatically selected on the user panel, and the usb location is active. 2. Tap on the usb location ...
Page 161
Print presets on the user panel introduction the printer uses the default presets for print and copy jobs, when you do not make different settings. The print presets are divided into four categories: • [media] • [layout] • [image] • [finishing] you can change the presets for all of these categories ...
Page 162
Advanced settings for print jobs introduction when you tap the [print] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [show all settings]. The following table gives an overview and a short description of the...
Page 163
Preset category: [layout] setting settings values function [cut size] [cut method]: • [synchro] • [standard] • [custom] when set to [synchro], the print is cut depen- ded of the image. When set to [standard], the print is cut to a standard media size. When set to [custom], you must enter the sizes m...
Page 164
Setting settings values function [positioning] [alignment]: • [top left] • [top] • [top right] • [left] • [center] • [right] • [bottom left] • [bottom] • [bottom right] [aligns the image on the media.] [horizontal shift] [shifts the image in the horizontal direction (af- ter alignment to one of the ...
Page 165
Preset category: [image] setting settings values function [print quality] [standard] [lines/text] [photo] define the type of original you use [mirror] [on] [off] [when “on”, the image is mirrored along the vertical axis (the media transport direction). ] preset category: [finishing] setting settings...
Page 166: Copy Jobs
Copy jobs do a default copy job introduction when you want to copy an original and you do not make any settings, the default presets are used. You only use the smart access to submit your job. You can see the presets that are used in the job settings section of your job. Procedure 1. Feed the origin...
Page 167
Copy presets on the user panel introduction the printer uses the default presets for print and copy jobs, when you do not make different settings. The copy presets are divided into four categories: • [media] • [layout] • [image] • [finishing] you can change the presets for all of these categories in...
Page 168
The image preset for copy jobs introduction with the [image] preset, the quality and the productivity of a copy job can be defined. There are four pre-defined presets and a fifth custom preset you can create in océ express webtools. Image presets use the [image] setting to select the default stamp f...
Page 169
Advanced settings for copy jobs introduction when you tap the [copy] tile on the multi-touch user panel, you can make your own settings. Apart from the preset tiles, you can select the advanced settings under [show all settings]. The following table gives an overview and a short description of the a...
Page 170
Preset category:[layout] preset settings values function [cut size] [cut method]: • [synchro] • [standard] • [custom] when set to [synchro], the print is cut depen- ded of the image. When set to [standard], the print is cut to a standard media size. When set to [custom], you must enter the sizes man...
Page 171
Preset settings values function [remove strip] [top] [erase a strip from the beginning of the origi- nal.] from 0 to 400 mm or 0 to 16". [bottom] [erase a strip from the bottom of the original.] from 0 to 400 mm or 0 to 16". [left] [erase a strip from the left side of the original. ] from 0 to 400 m...
Page 172
Preset settings values function [positioning] [alignment]: • [top left] • [top] • [top right] • [left] • [center] • [right] • [bottom left] • [bottom] • [bottom right] [aligns the image on the media.] [horizontal shift] [shifts the image in the horizontal direction (af- ter alignment to one of the p...
Page 173
Preset category: [image] preset settings values settings values function [original] [original type] [lines/text standard] [lines/text draft] [colored original] [folded lines/text] [blueprint] [dark original] [photo] define the type of original you use. For more information on choosing the correct or...
Page 174
Preset settings values settings values function [image] [color highlight- ing] [on] [off] when enabled, all colored informa- tion is printed darker on the original than black/gray information. For in- stance, marked or highlighted text becomes more visible. Note it is only relevant for the copy mode...
Page 175
Preset settings values settings values function [area to erase] [area to erase: x origin] from 0 to 914 mm or 0 to 36". [the horizontal offset where the erase area starts.] [area to erase: y origin] from 0 to 6000 mm or 0 to 250". [the vertical offset where the erase area starts.] [area to erase: wi...
Page 176
Recommended settings for copy jobs introduction when you use a certain type of original document you can select specific presets and settings that influence the quality and productivity of your job. Use the advised settings in the table below to get the best results. Workflow 1. Start by selecting t...
Page 177: The Original Type
The original type introduction when you change the [original type] setting under [show all settings] - [original] on the user panel, you can further optimize the quality of your job. Use the overview to select the correct type. Original types original type definition [lines/text] used for monochrome...
Page 178: Make A Half Size Copy
Make a half size copy introduction when you want to scale your original to a 50% copy, you can change a preset on the user panel. Procedure 1. Feed the original face up and centered on the original feeding table. 2. Tap the copy tile. A window with a list of presets opens. 3. Tap the [layout] preset...
Page 179: Make A Copy and Add A Strip
Make a copy and add a strip introduction when you make a copy, you can add a strip to a document. Use [cut size] to copy an original without a strip and add a strip to the copy. You can add a strip at the top or bottom of a copy. Note for more information on the cut size settings, see preset categor...
Page 180
Make a copy and remove a strip introduction when you have an original with a strip, you can remove the strip from your copy. Use the option on the user panel to copy an original with a strip, and remove the strip from the copy. You can remove a strip from the top, the bottom, the left or the right s...
Page 181
Make a copy of a specific area of an original introduction you can make a copy of a specific area of an original. Use the option [remove strip] to copy a specific area. Note for more information on the cut size settings, see preset category:layout on page 170 . Procedure 1. Feed the original face up...
Page 182
Make a copy and remove a specific area of an original introduction you can make a copy and delete a specific area of an original. You can use two settings: [area to erase: width] and [area to erase: length] to define the dimensions of the delete area. And you can use two settings: [area to erase: x ...
Page 183
Make a copy and scale to another size introduction when you want to scale your copy to another size, you can make changes under the advanced settings. With the custom setting, you can choose any scale percentage you want between the range of 10 - 1000%. Note for more information on the other scale m...
Page 184
Make a copy of a dark original (diazo) introduction it can be difficult to make a good copy of a diazo original. Diazo originals have a changing lightness with a 'cloudy' background, which can give an unclear output. The océ plotwave 345/365 has a special [diazo] preset, that follows the lightness a...
Page 185
Make a copy of an original with highlighted colors introduction when you have an original on which colors are used to accentuate or highlight information on a black and white drawing, it can be difficult to make a good black and white copy. The océ plotwave 345/365 has a special setting [color highl...
Page 186: Make A Copy On A Cut Sheet
Make a copy on a cut sheet introduction you can copy on cut sheet media if the required media type or size is not available on the media rolls of the printer. Procedure 1. Feed the original face up and centered on the original feeding table. Note the page orientation must be portrait. 2. Tap the cop...
Page 187: Make A Copy With A Stamp
Make a copy with a stamp introduction a stamp is a mark you can put on every copy. Before you begin to enable the stamp functionality, you must first create a stamp in océ express webtools. For more information on how to do this, see create a stamp on page 94 . Procedure 1. Feed the original face up...
Page 188: Copy By Set
Copy by set introduction you can use the [create set] option to make multiple scans and copy in one set. Procedure 1. Feed the original face up and centered on the original feeding table. 2. Tap the copy tile. A window with a list of presets opens. 3. In the job pane on the right, tap [create set]. ...
Page 189: Scan Jobs
Scan jobs do a default scan job introduction when you want to scan an original and you do not make any settings the default templates are used. You only use the smart access to submit your job. You can see an overview of the template settings that are used in the job settings section of your job. Pr...
Page 190
Scan templates on the user panel introduction a template is a group of predefined settings you can configure yourself. Select the template on the user panel to easily submit a job with optimized settings. Scan template workflow the printer uses the scan templates that are configured in océ express w...
Page 191
Advanced settings for scan jobs introduction when you tap the scan tile on the multi-touch user panel, you can select a template. When you select a template and tap it again, a window with all settings opens. The following table gives an overview and a short description of the available settings on ...
Page 192
Setting settings values settings values function [resolution] [100] [200] [300] [400] [600] [the resolution of the scanned image in dpi.] [color mode] [color] [grayscale] [black and white] [defines whether a color, grayscale or black-and-white scan must be made. Not all combinations of 'color mode' ...
Page 193
Settings values settings values function [original width] [auto] the width of the original is automatically de- tected by the scanner. [standard] select one of the available standard sizes from the list. The width of the original is a standard size. Note depends on the media series defined in océ ex...
Page 194
[remove strip] [top] [erase a strip from the beginning of the original.] from 0 to 400 mm or 0 to 16". [bottom] [erase a strip from the bottom of the origi- nal.] from 0 to 400 mm or 0 to 16". [left] [erase a strip from the left side of the origi- nal. ] from 0 to 400 mm or 0 to 16". [right] [erase ...
Page 195
Category: [quality] setting settings values function [scan quality] [automatic] [normal] [high] define the quality of the scan. • [automatic] is the default value that selects the best scan quality value for your job based on your scan settings. • select [high] to scan with a higher resolu- tion. Th...
Page 196
Setting settings values function [color highlight- ing] [on] [off] set to [on]: • to make notes made with marker pens more visible. • to emphasize colors, of a cad drawings with colored information and a solely gray- scale (black) background information. Note • when the [color mode] is set to [color...
Page 197
Advised settings for scan jobs introduction when you use a certain type of original document you can select specific templates and settings that influence the quality and productivity of your job. Use the advised settings in the table below to get the best results. Workflow 1. Start by selecting the...
Page 198
Scan template original document 09 - [cad color + high- light] color cad drawings with marks from maker pens. Colors become more saturated. 10 - [photo color] photo-like originals with high color accuracy. Advised settings for scan jobs 198 chapter 4 - use the printing system.
Page 199: The Original Type
The original type introduction when you tap the scan tile and select the [original] - [original type] setting on the user panel, you can further optimize the quality of your job. Change the original type for color or grayscale. Use the overview to select the correct type. Original types for color • ...
Page 200
Original type definition [photo] used for photos and high resolution prints. Photo gives a softer con- trast than colored original. [dark original] used especially for diazo originals. Originals with a changing 'cloudy' background. [folded lines/text] used for monochrome cad drawings with folds. Lin...
Page 201: File Type
File type depending on the color mode and file type you select, the values for the compression mode and organization change. For some file types and some situations, the compression and organization settings cannot be set. The list below helps you to define the correct file type and color mode, and ...
Page 202
Color mode: grayscale [color] mode [file type] [organization] [compression] [jpeg quality] [grayscale] [tiff] [tiff multipage] [raw] [striped] [tiled] [lzw] [packbits] [none] not applicable [pdf] [pdf multipage] not applicable [flate] [lzw] [none] not applicable [jpeg] [maximum] [high] [medium] [low...
Page 203: Scan to A Usb Key
Scan to a usb key introduction when you insert a usb key in the user panel, you can scan to usb. Before you begin • before you scan to usb, make sure the correct settings are enabled. For more information see, enable or disable usb on page 103 . • you can create a template with usb as destination to...
Page 204: Scan to The Home Folder
Scan to the home folder introduction when you have enabled user authentication in océ express webtools you can submit a print or scan job to the home folder as a secure location. Before you begin enable [user authentication] with [user name and password] configured and enable the home folder as a lo...
Page 205
Save a scanned document on your mobile device introduction when you have access to océ mobile webtools you can scan a document on the printer and save it on your mobile device. Before you begin make sure you have a working connection. Procedure 1. Feed the original face up and centered on the origin...
Page 206
Pause, resume, or stop an active job introduction if you want to pause, resume or stop an active job there are several things you can do. Procedure pause or resume an active print job step action 1.[pause] tap on the active job in the dynamic bar of the user panel. The queue opens and [pause] is vis...
Page 207: Clear The System
Clear the system when to do on the user panel, you can remove all print and copy jobs from the system. Procedure 1. Tap the system thumbnail in the dynamic bar. A new window opens. 2. In the list in the bottom right corner of the screen, select [clear system]. A wizard opens. Note make sure you have...
Page 208
Clear the system 208 chapter 4 - use the printing system.
Page 209
Chapter 5 maintain the printing system.
Page 210: Update Your System
Update your system update the system software on the user panel introduction you can update the system software on the user panel with a usb device that includes a new version of the software. Before you begin for an update of the system software, get the packages for the system software update from...
Page 211
Update the system software in océ express webtools introduction you can update the system via océ express webtools. You can find the settings under the [support] - [update] tab. The [update] tab has the following functionalities: • update the system software • install system patches (security) • che...
Page 212
Install the system security patches in océ express webtools introduction you can install system security patches in océ express webtools. Before you begin download the system security patches from "http://downloads.Oce.Com" . Note • when the system update package is larger than 2 gb and you use inte...
Page 213: Move The Printing System
Move the printing system turn off the printing system introduction when you want to turn off the printing system completely, you have to take a few steps. Procedure 1. Use the [on / off button] at the front of the printer to turn the printing system off. The lighted button starts to blink. Note you ...
Page 214
2. Turn off the [power switch] at the back of the printing system (a). A b c turn off the printing system 214 chapter 5 - maintain the printing system.
Page 215
Disconnect the network cable and the mains supply cable procedure important make sure the main power switch (a) is in 'off' position. 1. Disconnect the network cable from the network connection at the right back of the printer (c). A b c 2. Disconnect the mains supply cable from the wall socket. 3. ...
Page 216
Move and re-adjust the printing system introduction when you move the printing system to a new location, you must check if it needs re-adjustment to ensure the best output quality. You need two tools for the adjustment procedure. You can find these tools behind the lower right front cover. Required ...
Page 217
4. Slide the lower right front cover (1) to remove it. 5. Check if the level indicator arrow is exactly on the middle of the marker. If no, continue with step 5. If yes, continue with step 9. Move and re-adjust the printing system chapter 5 - maintain the printing system 217.
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6. Slide the lower right front cover (11) to remove it, and get access to the tools you need for the adjustment procedure. 7. Loosen the nut with the key wrench. Move and re-adjust the printing system 218 chapter 5 - maintain the printing system.
Page 219
8. Use the allen wrench to adjust the level until the level indicator arrow is exactly on the middle of the marker. 9. Lock the nut with the key wrench. Move and re-adjust the printing system chapter 5 - maintain the printing system 219.
Page 220
10. Place the lower right front cover back. 11. Place the tools and the lower right front cover back. Move and re-adjust the printing system 220 chapter 5 - maintain the printing system.
Page 221
12. Close the media drawer. Move and re-adjust the printing system chapter 5 - maintain the printing system 221.
Page 222
Connect the mains supply cable and the network cable procedure important make sure the power switch (b) is in 'off' position. 1. Plug the mains supply cable into the power connection at the left back of the printer (a). A b c 2. Plug the other side of the mains supply cable into the wall socket. 3. ...
Page 223
Switch on the printing system important • make sure the mains supply cable (a) is plugged in. • make sure the network cable (c) is plugged in. Procedure 1. Switch on the power switch at the left back of the printer (b). A b c switch on the printing system chapter 5 - maintain the printing system 223.
Page 224: Replace The Media
Replace the media remove a media roll important • handle the media roll with care. A dented media roll can damage the printer. • do not open the media drawer during the printing process. Caution • watch your fingers when you handle the media roll. • if you want to remove an a0 media roll from positi...
Page 225
Procedure 1. Pull firmly on the media drawer to open it. 2. Roll the media back manually, to remove the media from the metal paper guide. 1 remove a media roll chapter 5 - maintain the printing system 225.
Page 226
3. Use both hands (as indicated) to lift the roll holder with the media roll and put it on the roll loading station. 4. Pull the handle of the roll holder locking mechanism towards you and remove the roll holder from the core of the media roll. Put the empty roll holder back into the drawer (as show...
Page 227: Unpack The Media Roll
Unpack the media roll important • handle the media roll with care. A dented media roll can damage the printer. • always write the correct media name inside the core, after you unpack the media roll. This way, you will have the correct media information available if you replace the roll before it is ...
Page 228
3. Carefully remove the media roll from the box. 4. If present, remove the other plug and any plastic on the media roll. Unpack the media roll 228 chapter 5 - maintain the printing system.
Page 229
Load a media roll (position 1) introduction you can load your media in the front of the drawer on position 1, or in the back of the drawer on position 2. Note • to spare your back, it is advised to load an a0 or e-size media roll on position 1 and an a2 or c-size media roll on position 2. • to impro...
Page 230
1 2 4. Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism. 5. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Load a media roll (position 1) 230 chapter 5...
Page 231
6. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. 1 load a media roll (position 1) chapter 5 - maintain the printing system 231.
Page 232
7. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 2 8. If necessary, press the [clean cut button] to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the ...
Page 233
Load a media roll (position 2) introduction you can load your media in the front of the drawer on position 1, or in the back of the drawer on position 2. Note • to spare your back, it is advised to load an a0 or e-size media roll on position 1 and an a2 or c-size media roll on position 2. • to impro...
Page 234
1 2 4. Align the roll with the center of the correct size indicator on the roll holder and release the handle of the locking mechanism. 5. Remove the tapes from the new media roll. Use both hands (as indicated) to place the media roll in the media drawer. Load a media roll (position 2) 234 chapter 5...
Page 235
6. Use both hands to turn the media roll backwards (1) until the media flap has passed the metal paper guide. 1 load a media roll (position 2) chapter 5 - maintain the printing system 235.
Page 236
7. Use both hands to slide the media under the metal paper guide (2) until the media is transported automatically. 2 8. If necessary, press the [clean cut button] to trim a strip of the new media roll. Press once for a strip of approximately 20 cm (7.9 in) or hold the button and release it when the ...
Page 237: Media Types
Media types introduction océ machines and media are matched for the best quality and performance. You can receive a list of media (that includes plain or recycled paper, transparent paper, colored papers, and different polyester films) from your local representative. You can select the media names o...
Page 238
Roll maximum minimum length 200 meters / 650 feet 279 millimeters / 11 inch (minimum cut length) media types 238 chapter 5 - maintain the printing system.
Page 239: Media Sizes
Media sizes introduction océ machines and media are matched for the best quality and performance. Océ recommends the use of approved océ media. You can receive a list of media (that includes plain or recycled paper, transparent paper, colored papers, and different polyester films) from your local re...
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Arch range media width [inch] length [inch] b+ 12 18 c+ 18 24 d+ 24 36 e+ 36 44 arch1 range media width [inch] length [inch] 15inch 15 21 21inch 21 30 e1 (30 inch) 30 42 japanese range media width [mm] length [mm] 440x594 440 594 660x841 660 841 800x1189 800 1189 880x1230 880 1230 media sizes 240 ch...
Page 241: Refill The Toner
Refill the toner refill the toner introduction with the completely closed toner system, you can easily refill toner. When to do when a ‘toner low’ message appears on the user panel, you need to refill the toner. The message will be displayed until you refill the toner. Under normal conditions the pr...
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Procedure 1. Open the toner compartment. 2. Shake the toner bottle well. Leave the bottle closed. 3. Place the bottle on the refill opening of the toner unit. Refill the toner 242 chapter 5 - maintain the printing system.
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4. Pull the slider towards you to open both the bottle and the refill opening of the toner unit. 5. Tap the toner bottle gently (sideways), to let the toner flow from the bottle. 6. When the toner bottle is empty, return the slider of the toner unit to the original position to close the refill openi...
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Replace the residual toner container introduction a sensor detects when the residual toner container is full. When the container is full, the printer stops printing and a message appears on the user panel: [the residual toner container is full or not installed.] [place the empty container.] replace ...
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2. Remove the full residual toner container. Note the residual toner container can be disposed normally. 3. Place the empty residual toner container. 4. Close the residual toner compartment. Replace the residual toner container chapter 5 - maintain the printing system 245.
Page 246: Maintain The Scanner
Maintain the scanner clean the scanner introduction clean the scanner from time to time, to prevent decrease of copy and scan quality. When to do clean when: • the transparent contact plates are dirty and static • the original support rollers are dirty, and you use transparent originals procedure 1....
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Important to clean the scanner, use the soft lint-free muslin towels from the scanner cleaning kit. 2. Use a muslin towel that has been moistened with water and firmly wrung out to clean the following parts of the scanner: • the [original support rollers] rotate the rollers to clean them. • the [tra...
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4. Press the scanner top cover down gently with both hands, to close it. Note check that the left and right scanner open levers are locked into position. Clean the scanner 248 chapter 5 - maintain the printing system.
Page 249: Calibrate The Scanner
Calibrate the scanner introduction you can calibrate the scanner when you are not satisfied with the copy or scan quality. Use the calibration wizard to calibrate the scanner. Before you begin clean the scanner before you start the calibration procedure. Dirty parts of the scanner cause copy and sca...
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Calibrate the scanner 250 chapter 5 - maintain the printing system.
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Chapter 6 license management.
Page 252
Introduction to license management introduction for certain applications your printer uses, you need to activate a license. A product license for the océ plotwave 345/365 is always required. You can perform several actions for licenses: procedure 1. View the currently active licenses. View which lic...
Page 253: Check Your Licenses
Check your licenses about the licenses the license section in océ express webtools allows you to manage the licenses that are active on your system. A license is needed to activate certain functions on your printer. License information overview open the [support] - [licenses] tab in océ express webt...
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Save the currently active licenses introduction you can save all active licenses into one single file. When to do save the currently active licenses before starting a license activation job or if you want to save the current license situation. Procedure 1. Open the [support] - [licenses] tab. 2. Cli...
Page 255: Get A New License File
Get a new license file introduction the océ applications and optional functions are protected against unauthorized use. You need to activate licenses to enable various options. When you want to get a new license you have to provide the correct information to your local representative. Procedure 1. O...
Page 256: Activate A New License
Activate a new license introduction under the [licenses] tab in océ express webtools you can activate new license files. Note • it is advised to store the license information of the currently active license files in a back-up file before you activate a new license file. Use the [save] button to stor...
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Chapter 7 account management.
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An overview of océ account center introduction use océ account center to manage the account information of print jobs, copy jobs and scan jobs for your océ devices. Note for this application a separate user guide and a readme are available. Visit "http:// downloads.Oce.Com" , select your printer and...
Page 259: Océ Account Console
Océ account console ® introduction to océ account console definition océ account console is installed on the administrator's workstation. Purpose océ account console has the following functionalities: • manage, preview, and publish the account information dialog. • retrieve and export the log files....
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Summary of océ account console main parts of océ account console an administrator uses océ account console to perform a number of maintenance and configuration tasks. The main functional areas of océ account console are described in the table below. Main parts of océ account console part description...
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Part description the [export filters] tab [overview] section. • [create...]. Use this option to define a new filter. • [delete]. Remove the export filter. • [edit...]. Change the filter definition. • [copy...]. Make a duplicate of the filter settings to create another ex- port filter. • [run...]. Se...
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Enable account management in océ express webtools introduction to enable account management you can define the values in océ express webtools definition the account information requirements are defined and managed by the administrator. How to define the 'logging and accounting' settings open the [pr...
Page 263: Accounting Workflow
Accounting workflow introduction after the administrator configures the settings, accounting can be integrated in the workflow. Procedure 1. Define an accounting dialog and publish it. 2. Add the océ plotwave 345/365 to the devices in océ account console and configure the tasks. Note configure the t...
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Workflow on the printer 264 chapter 7 - account management.
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Chapter 8 solve problems.
Page 266
How to solve problems with jobs procedure 1. When there is a problem with a job, the color of the green job queue bar in océ express webtools turns red. The system monitor section of océ express webtools displays the message: [user intervention required]. The job that has the problem remains in the ...
Page 267
Clear an original jam in the scanner introduction when an original jam occurs in the scanner, the message [scanner original jam] appears on the user panel. You must remove the original from the scanner. Follow the steps in the wizard on the user panel to clear the jam. If an original jam occurs ofte...
Page 268
Clear a media jam in the heater section introduction when a media jam in the heater section occurs, you have to handle with care. Important during normal use, the fuser has to remain closed. Only open it to remove the media after a media jam. Procedure 1. Wait a few moments to let the heater cool do...
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3. Remove any jammed printing material from the fuser section. 4. Press the green knob on the media jam clearance handle and close the upper back cover. Note make sure you close the upper back cover properly: make sure you hear a click. Clear a media jam in the heater section chapter 8 - solve probl...
Page 270
Clear a media jam in the media bypass section introduction if a media jam occurs in the media bypass section, follow the help wizard on the user panel and take the following steps: procedure 1. Open the [lower front cover]. 2. Lower the [media bypass] by pressing the handles on the left and the righ...
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3. Remove any jammed media. Note when the material cannot be removed easily, open the upper back cover with the media jam clearance handle to access to the jammed material. For more information, see clear a media jam in the heater section on page 268 ). 4. Pull up the media bypass. 5. Close the lowe...
Page 272
Clear a media jam in the roll feed section introduction if a media jam occurs in the roll feed section, follow the help wizard on the user panel and take the following steps: procedure 1. Firmly pull the media drawer to open it. 2. Remove any jammed printing material from the paper path and, if nece...
Page 273: Event Messages
Event messages introduction feedback on errors related to print jobs is displayed in the event list. You can open the event list when you click [view events] in the upper right hand corner of the jobs tab in océ express webtools. Procedure event message troubleshoot [partially printed job aborted du...
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Event message troubleshoot [ps/pdf resource or language prob- lem; one or more pages not correctly printed] the postscript or pdf file is complex or corrupt. • try to print it from an application using the océ wide format printer driver for microsoft ® windows ® . • if the error persists, contact yo...
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Event message troubleshoot [the sheet lenght exceeds the limit of the second fold. Only the first fold applied.] • the document will be first folded only. • check the maximum length settings for second fold and comply, when you want to get a fanfold package. [document is not a pdl or the pdl is not ...
Page 276: Print A Demo Print
Print a demo print when to do you can print a demo print to check whether the printer is working correctly. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2. In the list on the right, select [test prints]. A wizard opens. 3. Select [demo print]. 4. Tap ok. Print a demo...
Page 277: Print A Test Print
Print a test print when to do print a test print from a specific roll at the request of the helpdesk. The test print provides information that can help to solve quality problems. Procedure 1. Tap the system menu thumbnail on the user panel. A window opens. 2. In the list on the right, select [test p...
Page 278
Print the print density chart when to do to influence the toner usage of your printer, you can print the print density chart and adjust the print density offset. A negative value reduces the toner usage, a positive value increases the toner usage. Note this action can only be performed by a key oper...
Page 279
Chapter 9 support.
Page 280: Counter History
Counter history introduction navigate to the [support] - [counter history] tab to get an overview of the consumables used per printed job. The table below gives an overview of the various functionalities you can access in the counter history to sort, group, save, or print the information you need. P...
Page 281: Settings In Case of Errors
Settings in case of errors introduction if you encounter problems with print jobs, there are a few settings that can help you. Procedure 1. Open the [preferences] - [system defaults] tab. 2. Under [in case of errors], you can make the following settings: setting value description [clear system at ne...
Page 282: Audit Log
Audit log definition as a system administrator, you can download a comma-separated values (csv) file containing the audit of all security-related events in the system. [download audit events] and [clear audit events] log in as a system administrator and select the [audit log] in the [security] tab. ...
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Remote service: configure the proxy introduction océ express webtools offers remote services from the printer to the service organization, or from the service organization to the printer. You can edit these settings under the [support] - [remote service] tab. Remote service has the following options...
Page 284
Remote service: check the connection after you configured the proxy, it is possible to test the connection between the printer and the service organization. Procedure 1. Open the [support] - [remote service] tab, and click on [check connection]. 2. A message displays the answer, within 30 seconds. W...
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Remote service: allow remote assistance when you have made all settings required and you want to allow the service organization to remotely access the printer, you can enable remote assistance. Procedure 1. Open the [support] - [remote service] tab, and click on [allow remote assistance]. 2. A messa...
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Remote service: download log files when you want to have access to all remote service log files, you can download them. Procedure 1. Open the [support] - [remote service] tab. 2. Click on [download log files] in the upper right hand corner. The system creates a zip file that contains the technical a...
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Chapter 10 contact.
Page 288
Downloads and support for your product downloads: user guides, printer drivers and other resources can change without prior notice. To stay up-to- date, you are advised to download the latest resources from: "http://downloads.Oce.Com" before you use your product, you must always download the latest ...
Page 289: Reader'S Comment Sheet
Reader's comment sheet questions have you found this manual to be accurate? O yes o no were you able to operate the product, after reading this manual? O yes o no does this manual provide sufficient background information? O yes o no is the format of this manual convenient in size, readability and a...
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Name: occupation: company: phone: address: city: country: please return this sheet to: océ-technologies b.V. For the attention of itc user documentation. P.O. Box 101, 5900 ma venlo the netherlands send your comments by e-mail to: itc-userdoc@oce.Com for the addresses of local océ organisations see:...
Page 291: Index
Index a access control enable......................................................... 76, 77 account management océ express webtools..................................262 action after media request time-out ..................120 active job.......................................................... 32...
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Default............................................................. 166 delete a specific area of an original..............182 remove a strip................................................ 180 scale to another size...................................... 183 with a stamp................................
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F factory default restore...............................................................56 feed the original description...................................................... 138 file extension pdf, tiff, jpeg, cals.................................... 61 file size.......................................
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Log out description........................................................ 46 long plot mode set....................................................................126 lower front cover................................................... 22 lower left front cover........................................
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Océ wide format printer driver 2 for microsoft windows job submission............................................... 146 on / off button.........................................................22 optimize print productivity............................................130 printing of pdf documents.......
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Quick response card........................................... 133 r re-adjust the printing system............................. 216 recommended settings for copy jobs................ 176 refill toner.............................................................241 regional settings......................
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Shut down the system description........................................................ 50 sleep mode go into sleep mode after............................... 119 smart access.......................................................... 33 smart card........................................................
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External location.............................................102 user authentication................................................ 75 user panel......................................................... 22, 26 user roles................................................................ 44 user sessi...
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