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Oki B401 User Manual

Other manuals for B401: Maintenance Manual

Summary of B401

  • Page 1

    1 > b401/b411/b431 user’s guide 59104601 my.Okidata.Com b401/b411/b431/431dn+.

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    2 > b401/b411/b431 copyright information copyright © 2012 by oki data. All rights reserved b401, b411, b431, b431dn+ user’s guide p/n 45661301ee, revision 1 july, 2013 disclaimer every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The man...

  • Page 3: Contents

    Contents 3 > b401/b411/b431 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 about this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 abbreviations used...

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    4 > b401/b411/b431 operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 printer settings in windows. . . . . . . . . . . . . . . . . . . . . . .68 printing preferences in windows applications . . . . . . . . .68 pcl emulation . . . . . . . . . . . . . . . . . . . ...

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    5 > b401/b411/b431 feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . .119 print quality problems . . . . . . . . . . . . . . . . . . . . . . . . .128 paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . .131 software problems. . . . . . . . . . . . . . . . . . ....

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    6 > b401/b411/b431 notes, cautions and warnings for the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it i...

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    7 > b401/b411/b431 introduction printer features • four models to choose from: b401, b411, b431, b431dn+, (d denotes duplex included and n denotes network interface card included). • memory: 64 mb. • high speed printing: - b401: up to 30 ppm - b411: up to 35 ppm - b431: up to 40 ppm - b431dn+: up to...

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    8 > b401/b411/b431 • manual feed tray for b401/b411: to feed single sheets, heavy paper stocks, envelopes, other special media and can also be used as manual duplex. Additionally, the following optional features are available: • 64 and 256 mb ram dimm: to extend the main memory of your printer and s...

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    9 > b401/b411/b431 about this manual this manual has been written using more than one printer as a model and the illustrations/screenshots reflect this. What you see will be appropriate to the model you are using. Abbreviations used the following abbreviations are used in this manual: abbreviation m...

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    10 > b401/b411/b431 printer components apart from the operator panels, which are described in the next chapter, the b401, b411 and b431 printers look similar from the outside. Front view 1. Operator panel (b431dn shown) 2. Output stacker (150 sheets, face down) 3. Output stacker extension 4. Top cov...

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    11 > b401/b411/b431 interior view 1. On/off switch* 2. Led array 3. Image drum 4. Manual feed tray (only for b401/b411, single sheet feed), shown in open position 5. Toner cartridge 6. Fuser unit 7. Top cover * 230v models are equipped with an automatic power off function. When a fixed period of tim...

  • Page 12: 12 > B401/b411/b431

    12 > b401/b411/b431 rear view 1. Power cable connection 2. Parallel interface connection 3. Usb interface connection 4. Lan interface connection (only for b401/b411dn and b431dn) 5. Memory panel (to upgrade your printer’s memory ram dimm) 6. Cooling fan.

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    13 > b401/b411/b431 operator panels this chapter describes the function of the operator panel on your printer. It is useful to describe the configuration tool at this point as it provides the b401/b411 with the equivalent of the menu control panel on the b431.) note the configuration tool was instal...

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    14 > b401/b411/b431 b401/b411 operator panel the b401/b411 operator panel consists of 2 indicating leds, an lcd (3) and an online(4) button. The leds indicate ready (1) and attention (2). Note for model b431, see page 30

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    15 > b401/b411/b431 led indicators the led indicators show the status of the printer and have three operating conditions as follows: • indicator off • indicator on • flash both led indicators come on momentarily when power is switched on using the main power switch. Ready led (green) • indicator on ...

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    16 > b401/b411/b431 lcd the lcd (3) has two rows of up to 16 alphanumeric digits, displaying print status and error messages. Online button the primary functions of the online button (4) are activated by pressing the switch momentarily and releasing. The primary functions are as follows: • turning t...

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    17 > b401/b411/b431 • brazilian portuguese configuration tool the configuration tool is used to control and change the various printer settings. Using the configuration tool viewing or changing the printer settings are carried out as follows: with the printer connected to your computer and plugged i...

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    18 > b401/b411/b431 using this software act as the printer’s defaults. These can be overridden by the settings in your printer driver or application. For example, if you have set the number of copies in the configuration tool to one, this will be overridden if you select three copies of your documen...

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    19 > b401/b411/b431 information menu: b401/b411 configuration tool this menu provides a quick method of listing various items stored within the printer. Item action remarks print menu map execute network execute b401dn/ b411dn only demo1 execute print file list execute print pcl font execute print p...

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    20 > b401/b411/b431 print menu: b401/b411 configuration tool this menu provides adjustment of various print job related functions. Item default remarks copies 1 duplex off duplex last page skip blank page manual off paper feed tray1 auto tray switch on tray sequence down media check enable resolutio...

  • Page 21: 21 > B401/b411/b431

    21 > b401/b411/b431 media menu: b401/b411 configuration tool this menu provides adjustment to suit a wide range of print media. Item default remarks tray1 papersize letter tray1 mediatype plain tray1 mediaweight medium tray2 papersize letter when tray2 is installed (b411 only) tray2 mediatype plain ...

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    22 > b401/b411/b431 syst config menu: b401/b411 configuration tool this menu adjusts general printer settings to suit the way you prefer to work. Item default remarks pow save time 1 min auto power off time 6 hours 230v-model only personality auto emulation clrable warning online auto continue on ma...

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    23 > b401/b411/b431 pcl emulation: b401/b411 configuration tool this menu controls the printer’s pcl emulation. Item default remarks font source resident font no. 0 font pitch 10.00 cpi symbol set pc-8 a4 print width 78 column white page skip off cr function cr lf function lf print margin normal pen...

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    24 > b401/b411/b431 ppr emulation: b401/b411 configuration tool this menu controls the printer’s ppr emulation. Item default remarks character pitch 10 cpi font condense 12cpi to 20cpi character set set-2 symbol set ibm-437 letter o style disable zero character normal line pitch 6 lpi white page ski...

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    25 > b401/b411/b431 fx emulation: b401/b411 configuration tool this menu controls the printer’s fx emulation. Item default remarks character pitch 10 cpi character set set-2 symbol set ibm-437 letter o style disable zero character normal line pitch 6 lpi white page skip off cr function cr line lengt...

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    26 > b401/b411/b431 parallel menu: b401/b411 configuration tool this menu controls the operation of the printer’s parallel data interface. Usb menu: b401/b411 configuration tool this menu controls the operation of the printer’s usb data interface. Item default remarks parallel enable bi-direction en...

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    27 > b401/b411/b431 network menu: b401/b411 configuration tool this menu controls the operation of the printer’s 10base-t/ 100base-tx network interface. Note this is applicable to the b401dn/b411dn network model. Item default remarks tcp/ip enable ip version ipv4 netbeui disable netbios over tcp ena...

  • Page 28: 28 > B401/b411/b431

    28 > b401/b411/b431 maintenance menu: b401/b411 configuration tool this menu provides access to various printer maintenance functions. Usage menu: b401/b411 configuration tool this menu is for information only, and provides an indication of total usage of the printer and the expected life left in it...

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    29 > b401/b411/b431 printing menu settings the menu settings can be printed as a menu map as follows. Using the online button 1. Press the online button to take the printer off-line. 2. Press and hold down the online button for at least four seconds, but less than seven seconds. 3. The printer print...

  • Page 30: 30 > B401/b411/b431

    30 > b401/b411/b431 b431 operator panel the b431 operator panel consists of a menu driven control panel (2 through 6), an lcd display (1) and two led indicators (7, 8). Panel elements 1. Liquid crystal display. (lcd) panel. Two rows of up to 16 alphanumeric digits displaying print status, menu items...

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    31 > b401/b411/b431 3. Back button. Press briefly to return to the previous higher level menu item or exit the menu when in menu mode. 4. Ok button. In the online or offline mode: press this briefly to enter the menu mode. In the menu mode: press this briefly to select the menu or setting indicated ...

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    32 > b401/b411/b431 the meaning of the indicator leds when they flash (x) is summarized as follows: menu functions the printer menu allows you to view and change the printer’s internal settings. The settings are grouped into categories or “menus” such as information menu or print menu. Some of these...

  • Page 33: 33 > B401/b411/b431

    33 > b401/b411/b431 information menu: b431 printer menu this menu provides a quick method of listing various items stored within the printer. Shutdown menu: b431 printer menu this menu shuts down the printer. Item action remarks print menu map execute network execute b431dn only print file list exec...

  • Page 34: 34 > B401/b411/b431

    34 > b401/b411/b431 print menu: b431 printer menu this menu provides adjustment of various print job related functions. Item default remarks copies 1 duplex off duplex last page skip blank page paper feed tray1 auto tray switch on tray sequence down mp tray usage do not use media check enable resolu...

  • Page 35: 35 > B401/b411/b431

    35 > b401/b411/b431 media menu: b431 printer menu this menu provides adjustment to suit a wide range of print media. Item default remarks tray1 papersize letter tray1 mediatype plain tray1mediaweight medium tray2 papersize letter when tray 2 is installed tray2 mediatype plain when tray 2 is installe...

  • Page 36: 36 > B401/b411/b431

    36 > b401/b411/b431 system configuration menu: b431 printer menu this menu adjusts general printer settings to suit the way you prefer to work. Item default remarks pow save time 1 min auto power off time 6 hours 230v-model only personality auto emulation para ps-protocol ascii usb ps-protocol raw n...

  • Page 37: 37 > B401/b411/b431

    37 > b401/b411/b431 pcl emulation: b431 printer menu this menu controls the printer’s pcl emulation. Item default remarks font source resident font no. I0 font pitch 10.00 cpi symbol set pc-8 a4 print width 78 column white page skip off cr function cr lf function lf print margin normal pen width adj...

  • Page 38: 38 > B401/b411/b431

    38 > b401/b411/b431 ppr emulation: b431 printer menu this menu controls the printer’s ppr emulation. Item default remarks character pitch 10 cpi font condense 12cpi to 20cpi character set set-2 symbol set ibm-437 letter o style disable zero character normal line pitch 6 lpi white page skip off cr fu...

  • Page 39: 39 > B401/b411/b431

    39 > b401/b411/b431 fx emulation: b431 printer menu this menu controls the printer’s fx emulation. Item default remarks character pitch 10 cpi character set set-2 symbol set ibm-437 letter o style disable zero character normal line pitch 6 lpi white page skip off cr function cr line length 80 column...

  • Page 40: 40 > B401/b411/b431

    40 > b401/b411/b431 parallel menu: b431 printer menu this menu controls the operation of the printer’s parallel data interface. Usb menu: b431 printer menu this menu controls the operation of the printer’s usb data interface. Item default remarks parallel enable bi-direction enable ecp enable ack wi...

  • Page 41: 41 > B401/b411/b431

    41 > b401/b411/b431 network menu: b431dn printer menu this menu controls the operation of the printer’s 10base-t/ 100base-tx network interface. Note this applies only to the b431dn model. Item default remarks tcp/ip enable ip version ip v4 netbeui disable netbios over tcp enable netware enable ether...

  • Page 42: 42 > B401/b411/b431

    42 > b401/b411/b431 maintenance menu: b431 printer menu this menu provides access to various printer maintenance functions. Item default remarks menu reset execute save menu execute restore menu execute displayed in menu when menu settings have been stored. Power save enable auto power off auto conf...

  • Page 43: 43 > B401/b411/b431

    43 > b401/b411/b431 usage menu: b431 printer menu this menu is for information only, and provides an indication of total usage of the printer and the expected life left in its consumable items. This is particularly useful if you do not have a full set of replacement consumables to hand and you need ...

  • Page 44: 44 > B401/b411/b431

    44 > b401/b411/b431 paper recommendations for guidance on the media you can use with your printer, which input tray and which ejection method to use, see the section entitled “paper and tray information” in the “specifications” chapter. Paper and envelope types the manufacturer of this printer recom...

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    45 > b401/b411/b431 transparencies and adhesive labels the manufacturer of this printer recommends the following guidelines when selecting transparencies and adhesive labels for use in your printer: • always manually feed single sheets using a manual feed tray or multi purpose tray. • always use rea...

  • Page 46: 46 > B401/b411/b431

    46 > b401/b411/b431 installing paper paper tray tray 1 • paper sizes 3.9 inches x 5.8 inches (100 x 148 mm) to 8.5 inches x 14 inches (216 x 356 mm) • paper weight: 16-32 lb. Us bond (60-120 g/m²) optional tray 2 • paper sizes 5.8 x 8.3 inches (148 x 210 mm) to 8.5 inches x 14 inches (216 x 356 mm) ...

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    47 > b401/b411/b431 1. Remove the paper tray from the printer..

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    48 > b401/b411/b431 2. For loading a4 or legal size paper, push the lever (2) in the arrow direction and extend the paper tray using the rear paper support. Note load letterhead paper face down and top edge towards the front of the paper tray..

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    49 > b401/b411/b431 3. Adjust the side paper guides. It is important to adjust the paper guides correctly to ensure that the paper is not skewed in the print process. Paper jams may occur if this operation is not carried out correctly..

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    50 > b401/b411/b431 4. Place paper in the tray, keeping the level of the paper in the tray below the paper full guide arrowheads shown on the paper guides (1)..

  • Page 51: 51 > B401/b411/b431

    51 > b401/b411/b431 5. Replace the tray in the printer. Automatic feed sequence with no optional feed trays installed, the autotray function in the print menu is set by default to on and the tray sequence function is set to down. In this way, if a tray runs out of paper, automatic feed will take pla...

  • Page 52: 52 > B401/b411/b431

    52 > b401/b411/b431 multi purpose tray (b431) 1. Open the rear exit path (see page 59)..

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    53 > b401/b411/b431 2. Pull down the multi purpose tray (1), slide out the paper support (2), and flip open the support extension..

  • Page 54: 54 > B401/b411/b431

    54 > b401/b411/b431 3. Load the paper into the multi purpose tray and push the set button (4). Ensure that the paper is loaded below the arrow level (5) to avoid paper jam. • for single-sided printing on headed paper load the paper with the pre-printed side up and top edge into the printer. Note do ...

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    55 > b401/b411/b431 • for two-sided (duplex) printing on headed paper, load the paper with the pre-printed side down and top edge into the printer. • envelopes should be loaded flap down, face up with the top edge to the left and short edge into the printer. • load transparencies face up and top edg...

  • Page 56: 56 > B401/b411/b431

    56 > b401/b411/b431 manual feed tray (b401/b411) 1. Open the rear exit path (see page 59)..

  • Page 57: 57 > B401/b411/b431

    57 > b401/b411/b431 pull down the manual feed tray (1), and adjust the paper guides (2) to the width of the paper. Load a single sheet into the manual feed tray. • for single-sided printing on letterhead paper, load the paper with the pre-printed side up and the top edge into the printer. • for two-...

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    58 > b401/b411/b431 if required, set the media size and orientation in the configuration tool, then issue the print command. Paper exit paths face down exit (default) • the paper exits from the top of the printer. • for use with paper less than 28 lb.Us bond (105 g/m²) • capacity 150 sheets 20 lb. U...

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    59 > b401/b411/b431 • pages printed in reading order (page 1 first; last page on top, facing down). Face up exit printing • the paper exits from the rear of the printer. • provides straight-through paper path for heavyweight stock (28 to 32 lb. Us bond [105-120 g/m²]). • capacity 100 sheets 20 lb. U...

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    60 > b401/b411/b431 to open the rear exit: setting the paper feed, size and media the process used to fuse (fix) the printed image to the paper involves a mixture of pressure and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in.

  • Page 61: 61 > B401/b411/b431

    61 > b401/b411/b431 transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper. B401/b411 you can change the media size, type and weight as follows: 1. Start the configuration tool. (click on start > all programs > okidata > configuration tool and select the config...

  • Page 62: 62 > B401/b411/b431

    62 > b401/b411/b431 b431 using the control panel on your b431 printer, you can choose: • which paper to use • the size of the paper you wish to use • the weight of the paper (thickness) • the type of paper paper feed selection the paper feed, paper size, paper weight and media type can be set manual...

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    63 > b401/b411/b431 paper size set the paper size as follows. 1. Press the menu ▲ or ▼ button until print menu is displayed, then press the ok button. 2. Press either the ▲ or ▼ button repeatedly until edit size is displayed, then press enter button. 3. Press either ▲ or ▼ button until the required ...

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    64 > b401/b411/b431 4. Press the cancel or online or the back button repeatedly to exit the menu mode. 5. Select the correct paper settings in the printer driver before printing the file..

  • Page 65: 65 > B401/b411/b431

    65 > b401/b411/b431 interfaces your printer is equipped with a selection of data interfaces: 1. Parallel – for direct connection to a pc. This port requires a bi-directional (ieee 1284 compliant) parallel cable. 2. Usb – for connection to a pc running windows 2000 or later or mac os x or later. This...

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    66 > b401/b411/b431 printer drivers the printer drivers are all contained on the cd-rom supplied with your printer. See the setup guide for information on installing the drivers and utilities for your printer. Please refer to the readme file on this cd for the latest information on printer driver in...

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    67 > b401/b411/b431 operation this chapter provides a broad outline of how to operate your printer from either a windows or a macintosh environment. In the former, while pcl emulation is available on all printer models, ps emulation is available on the b431 models. Printer settings in windows the op...

  • Page 68: 68 > B401/b411/b431

    68 > b401/b411/b431 pcl emulation the tabs available are the setup tab, the job options tab and the image tab. Setup tab 1. Paper size should be the same as the page size of your document (unless you wish to scale the printout to fit another size), and should also be the same as the size of paper yo...

  • Page 69: 69 > B401/b411/b431

    69 > b401/b411/b431 4. Under 2-sided printing, you can choose from auto (16-28 lb us bond [60-105 g/m²]) or manual (up to 32 lb. Us bond [124 g/m²]). Under manual 2-sided printing choose 2-sided printing (duplex printing) to carry out manual duplex printing. You must pass the paper through the print...

  • Page 70: 70 > B401/b411/b431

    70 > b401/b411/b431 6. Page orientation can be set to either portrait (tall) or landscape (wide). Both views can be rotated by 180 degrees. 7. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on spec...

  • Page 71: 71 > B401/b411/b431

    71 > b401/b411/b431 image tab 1. Dithering produces an intermediate greyscale by adjusting the combination of dots used in printing. Selecting a setting determines the degree of detail with which a graphics image will be printed. Mesh determines that a screen of dots is used for dithering while line...

  • Page 72: 72 > B401/b411/b431

    72 > b401/b411/b431 layout tab 1. Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated by 180 degrees. 2. Print on both sides (duplex printing) can be set to long edge or shirt edge of the document. 3. Printed page order can be set s front to back or back to front of...

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    73 > b401/b411/b431 5. Click the advanced button to be able to set further document options as follows: 1. Select the required printed paper size. 2. You can substitute another font for truetype font. 3. You can set other document options as required, including postscript options and printer feature...

  • Page 74: 74 > B401/b411/b431

    74 > b401/b411/b431 paper/quality tab you can set the paper source or leave it as automatic selection and by using the advanced button you have access to the same set of options as described above for the layout tab..

  • Page 75: 75 > B401/b411/b431

    75 > b401/b411/b431 job options tab 1. The output resolution of the printed page can be set as follows. • the high quality setting prints at 600 x 2400 dpi or 600 x 1200 dpi for b401/b411, and 1200 x 1200 dpi for b431 and is the best option for printing vector objects such as graphics and text. • th...

  • Page 76: 76 > B401/b411/b431

    76 > b401/b411/b431 2. You can print watermark text behind the main page image. This is useful for marking documents as draft, confidential, etc. If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own usi...

  • Page 77: 77 > B401/b411/b431

    77 > b401/b411/b431 general tab 1. This area lists some of the main features of your printer, including optional items. 2. This button opens the same windows as described earlier for items which can be set from within application programs. Changes you make here, however, will become the new default ...

  • Page 78: 78 > B401/b411/b431

    78 > b401/b411/b431 advanced tab 1. You can specify which times of day your printer will be available. 2. Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority documents will print first. 3. Specifies that documents should be spooled (stored in a special print file) before be...

  • Page 79: 79 > B401/b411/b431

    79 > b401/b411/b431 requires less disk space on your computer, since there is no spool file. 5. Directs the spooler to check the document setup and match it to the printer setup before sending the document to print. If a mismatch is detected, the document is held in the print queue and does not prin...

  • Page 80: 80 > B401/b411/b431

    80 > b401/b411/b431 printer to help each user find their own documents in the output stack. Device options tab in this window you can select which optional upgrades are installed on your printer. See the chapter entitled “installing options”. Ps emulation the main tabs are the general tab, advanced ...

  • Page 81: 81 > B401/b411/b431

    81 > b401/b411/b431 device settings tab 1. You can set the desired paper sizes in each of the available paper feed trays. 2. You can make a variety of font settings depending on your application. 3. You can set which optional upgrades are installed on your printer. See the chapter entitled “installi...

  • Page 82: 82 > B401/b411/b431

    82 > b401/b411/b431 2-sided (duplex) printing the built-in duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper. This printer has the option of auto duplex and manual duplex pri...

  • Page 83: 83 > B401/b411/b431

    83 > b401/b411/b431 manual duplexing: model b401/b411 • use tray 1, optional tray 2*, manual feed tray (one sheet at a time). * b411/b431 only • usable paper sizes: - letter, executive, legal 13, legal 14, statement (5.5 x 8.5'') - a4, a5, b5, a6 - custom: width 3.5 to 8.5 inches (90 – 216 mm), leng...

  • Page 84: 84 > B401/b411/b431

    84 > b401/b411/b431 4. If you require further information, click the duplex help button. 5. Click the print button..

  • Page 85: 85 > B401/b411/b431

    85 > b401/b411/b431 consumables and maintenance this section deals with the replacement of the toner cartridge and image drum and general maintenance. Consumable order details please always use genuine consumables. Toner cartridge life how long your toner cartridge lasts depends on the print density...

  • Page 86: 86 > B401/b411/b431

    86 > b401/b411/b431 print about 100 more pages then display toner empty and stop printing. Printing will resume after a new toner cartridge has been installed. Replacing the toner cartridge it is recommended that you clean the led array at the same time as you change the toner cartridge. The toner u...

  • Page 87: 87 > B401/b411/b431

    87 > b401/b411/b431 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover. 2. Press the top cover release button and open the printer’s top cover fully. Warning! If the printer has been powered on, the fuser may be hot. This area is clearly labelled....

  • Page 88: 88 > B401/b411/b431

    88 > b401/b411/b431 3. Pull the colored lever (1) on the right side of the toner cartridge towards the front of the printer to close the cartridge then remove the used toner cartridge (2). 4. Clean the top of the id unit (3) with a clean, lint free cloth. 5. Put the cartridge down gently onto a piec...

  • Page 89: 89 > B401/b411/b431

    89 > b401/b411/b431 7. Gently shake the cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. 8. Remove the wrapping material and peel off the adhesive tape from the underside of the cartridge. 9. Holding the cartridge by its top center with the colo...

  • Page 90: 90 > B401/b411/b431

    90 > b401/b411/b431 10. Insert the left end of the cartridge into the image drum unit. Align it against the pins (1) on the drum unit. Then lower the right end of the cartridge down into the image drum unit (2)..

  • Page 91: 91 > B401/b411/b431

    91 > b401/b411/b431 11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the colored lever (1) towards the rear of the printer. This will lock the cartridge into place and release toner into the image drum unit..

  • Page 92: 92 > B401/b411/b431

    92 > b401/b411/b431 12. Gently wipe the led array surface with a soft tissue. 13. Lower the top cover and press it down to latch it closed..

  • Page 93: 93 > B401/b411/b431

    93 > b401/b411/b431 image drum life the life of an image drum depends on a number of factors, including temperature and humidity, the type of paper used, and the number of pages per job. The image drum should last approximately 25,000 pages when printing 3 pages per job (b401) or 30,000 pages when p...

  • Page 94: 94 > B401/b411/b431

    94 > b401/b411/b431 1. Press the cover release and open the printer’s top cover fully. Warning! If the printer has been powered on, the fuser may be hot. This area is clearly labelled. Do not touch..

  • Page 95: 95 > B401/b411/b431

    95 > b401/b411/b431 2. Holding it by its top centre, remove the used image drum and toner cartridge, out of the printer. 3. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface. Caution! The green image drum surf...

  • Page 96: 96 > B401/b411/b431

    96 > b401/b411/b431 4. With the colored toner release lever (1) to the right, pull the lever towards you. This will release the bond between the toner cartridge and the image drum unit. 5. Lift the right-hand end of the toner cartridge and then draw the cartridge to the right to release the left-han...

  • Page 97: 97 > B401/b411/b431

    97 > b401/b411/b431 8. Push the colored release lever (1) away from you to lock the toner cartridge onto the new image drum unit and release toner into it..

  • Page 98: 98 > B401/b411/b431

    98 > b401/b411/b431 9. Holding the complete assembly by its top center, lower it into place in the printer locating the pegs (1) at each end into their slots in the sides of the printer cavity (2)..

  • Page 99: 99 > B401/b411/b431

    99 > b401/b411/b431 10. Gently wipe the led array surface with a soft tissue. 11. Lower the top cover and press it down to latch it closed..

  • Page 100: 100 > B401/b411/b431

    100 > b401/b411/b431 generating a cleaning page if the printed page shows signs of fading, streaking or erratic marks, the problem may be cleared by generating a drum cleaning page as follows. B401/b411 1. Press the online button to take the printer off line. 2. Open the manual feed tray and insert ...

  • Page 101: 101 > B401/b411/b431

    101 > b401/b411/b431 b431 1. Pull down the multi purpose tray (1), slide out the paper support (2), and flip open the support extension (3)..

  • Page 102: 102 > B401/b411/b431

    102 > b401/b411/b431 2. Adjust the paper guides to the width of the paper. 3. Insert a sheet of letter/a4 plain paper between the paper guides and push the colored set button to engage the tray. 4. Press the menu ▲ or ▼ button repeatedly until maintenance menu is displayed, then press the ok button....

  • Page 103: 103 > B401/b411/b431

    103 > b401/b411/b431 6. Press the ok button. 7. The printer prints a cleaning page. 8. Press cancel or online or the back button repeatedly to exit the menu mode. The printer should now be on line. 9. If subsequent printing appears faded or uneven, try replacing the toner cartridge..

  • Page 104: 104 > B401/b411/b431

    104 > b401/b411/b431 cleaning the led array clean the led array whenever a new toner cartridge is installed or if there are faded vertical areas or light printing down a page. 1. Switch off the printer and allow the fuser to cool for about 10 minutes before opening the top cover. 2. Press the top co...

  • Page 105: 105 > B401/b411/b431

    105 > b401/b411/b431 3. Wipe the led array gently with a soft tissue. 4. Lower the top cover and press it down to latch it closed..

  • Page 106: 106 > B401/b411/b431

    106 > b401/b411/b431 overlays and macros (windows only) what are overlays and macros? If you would like to print on special stationery, such as forms and letterhead, but do not want to use pre-printed stationery, you can create your own using these advanced features. You can use postscript overlays ...

  • Page 107: 107 > B401/b411/b431

    107 > b401/b411/b431 creating the overlay image 1. Use your preferred application, perhaps a graphics program, to create the required overlay image and save it. 2. Open your application’s print… dialogue. 3. Make sure that the selected printer name (1) is that of your postscript printer driver. 4. S...

  • Page 108: 108 > B401/b411/b431

    108 > b401/b411/b431 you can have more than one printer (.Prn) file in a project. For example, one for top pages and another for continuation pages. Use standard windows techniques (shift or ctrl keys) to select multiple files simultaneously if you need to. 6. Click open to add these files to the cu...

  • Page 109: 109 > B401/b411/b431

    109 > b401/b411/b431 defining overlays this is the final step before the new overlays are ready for use. 1. Open the printers (called “printers and faxes” in windows xp) window via the start menu or the windows control panel. 2. Right-click on the relevant postscript printer icon and choose printing...

  • Page 110: 110 > B401/b411/b431

    110 > b401/b411/b431 printing with postscript overlays once you have defined your overlays you are ready to use them for any documents you wish. The example illustrated here uses two overlays for business letters. The first prints on just the top page, and the second prints on any or all subsequent ...

  • Page 111: 111 > B401/b411/b431

    111 > b401/b411/b431 creating pcl overlays three steps are required to create an overlay: 1. Create the form data using your own application software and print it to a printer (.Prn) file. 2. Use the storage device manager utility software supplied on cd with your printer to create a “project file,”...

  • Page 112: 112 > B401/b411/b431

    112 > b401/b411/b431 3. Choose projects > filter macro file. The filter printer patterns dialogue box appears. Make any adjustments in the settings that you need and then click ok. Example: if you create a black oval in ms paint and leave all the color command filters checked, the black oval will pr...

  • Page 113: 113 > B401/b411/b431

    113 > b401/b411/b431 test printing the macro 1. Choose printers > test macro. 2. In the test macro window, enter its id number and click ok. After a short pause the printer will print the macro. 3. When each macro has been tested, click exit. 4. Click the standard windows close (x) button, or choose...

  • Page 114: 114 > B401/b411/b431

    114 > b401/b411/b431 the example illustrated shows two overlays defined, one for a cover page and one for continuation pages. Remember that names and ids of overlay files must be entered exactly as they appeared in the storage device manager project window. Remember also that names are case sensitiv...

  • Page 115: 115 > B401/b411/b431

    115 > b401/b411/b431 4. On the overlay tab, check the use active overlays checkbox (1). 5. In the defined overlays list, click on the first overlay (2) you wish to use, and click the add button (3) to add it to the active overlays list. (if you want a reminder of how this overlay looks, click the te...

  • Page 116: 116 > B401/b411/b431

    116 > b401/b411/b431 troubleshooting status and error messages your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action. The lcd on the printer operator panel provides ...

  • Page 117: 117 > B401/b411/b431

    117 > b401/b411/b431 the printer may experience a paper jam in one of three areas. 1. Input jam - paper has failed to leave the selected feed tray and enter the internal paper path of the printer. A typical message indicates a paper jam and identifies the tray to check. 2. Feed jam - paper has enter...

  • Page 118: 118 > B401/b411/b431

    118 > b401/b411/b431 input jam 1. Remove the paper tray from the printer. Remove any crumpled or folded paper. Remove any paper from the underside of the printer. 2. Replace the paper tray. After successful removal of any damaged or misfed paper, the printer should continue printing. Feed jam or exi...

  • Page 119: 119 > B401/b411/b431

    119 > b401/b411/b431 2. Press the cover release and open the printer’s top cover. Warning! If the printer has been powered on, the fuser area will be hot. This area is clearly marked. Do not touch it. Caution! Never expose the image drum unit to light for more than 5 minutes. Never expose the image ...

  • Page 120: 120 > B401/b411/b431

    120 > b401/b411/b431 3. Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface. 4. Put the assembly down gently onto a piece of paper to prevent toner from marking your furniture and to avoid damaging the green drum surface, an...

  • Page 121: 121 > B401/b411/b431

    121 > b401/b411/b431 5. Remove any jammed sheets from the paper path..

  • Page 122: 122 > B401/b411/b431

    122 > b401/b411/b431 6. Remove the duplex unit and check for any paper in this area..

  • Page 123: 123 > B401/b411/b431

    123 > b401/b411/b431 7. Remove any paper and replace the duplex unit..

  • Page 124: 124 > B401/b411/b431

    124 > b401/b411/b431 8. Re-install the image drum complete with toner cartridge, ensuring that the pegs (1) correctly locate into the slots on each side of the printer (2). 9. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room...

  • Page 125: 125 > B401/b411/b431

    125 > b401/b411/b431 10. Lift the rear cover latch (1), open the rear cover and check for paper in the rear path. • pull out any paper found in this area. • if you are not using the rear cover, close it once the paper is removed from this area..

  • Page 126: 126 > B401/b411/b431

    126 > b401/b411/b431 11. B401/b411: open the manual feed tray and remove any paper that you find. B431: open the multi purpose tray and remove any paper that you find. 12. Close the tray. 13. Press down to latch the top cover closed..

  • Page 127: 127 > B401/b411/b431

    127 > b401/b411/b431 14. The printer will warm up and commence printing when ready. The page lost through the jam will normally be reprinted. Print quality problems before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or s...

  • Page 128: 128 > B401/b411/b431

    128 > b401/b411/b431 page has repetitive marks. Damaged image drum cartridge causes repetitive marks every 1.6 inches (4.06 cm) due to surface nicks and scratches. Generate a cleaning page, repetitive marks may be temporary. Oblong area of faint print appears on each page. Drop out caused by using p...

  • Page 129: 129 > B401/b411/b431

    129 > b401/b411/b431 print is darker than usual. Darkness setting is too high. Change darkness setting. Pages curl excessively. Printing on wrong side of paper. Turn paper over in tray. (note arrow on paper package). Install paper print side down in tray. Moisture in paper. Improper storage. Avoid s...

  • Page 130: 130 > B401/b411/b431

    130 > b401/b411/b431 paper feed problems symptom problem solution paper jams occur frequently. Multiple sheets of paper are fed at the same time. The printer is tilted. Place the paper on a stable and flat surface. Paper is too thick or too thin. Paper is moist, folded, creased or warped. Use paper ...

  • Page 131: 131 > B401/b411/b431

    131 > b401/b411/b431 paper is not fed into the printer. Improper setting is selected for paper source in the printer driver. Select the correct paper source from the source drop down menu. The printer menu setting is incorrect. Set the size of the paper in the setup menu of the printer. Printing doe...

  • Page 132: 132 > B401/b411/b431

    132 > b401/b411/b431 software problems your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information. Hardware problems symptom proble...

  • Page 133: 133 > B401/b411/b431

    133 > b401/b411/b431 when you try to print nothing happens, but printer indicates it is ready to receive data. Configuration error. Check cable connection. If more than one printer is available, make sure your printer has been selected. Garbage prints. Incorrect cable configuration. Also, see softwa...

  • Page 134: 134 > B401/b411/b431

    134 > b401/b411/b431 options (b411/b431 only) the following options are available to extend the performance of your printer: • 64 and 256 mb ram dimm: to extend the main memory of your printer and speed up the processing of large files • second paper tray: to increase your printer’s paper handling c...

  • Page 135: 135 > B401/b411/b431

    135 > b401/b411/b431 specifications general item specification dimensions, w x d x h 15.2 x 14.3 x 9.6 inches (387 mm x 364 mm x 245 mm ) weight 26 lbs. (11.4 kg) approximately (without second tray) printing method electro-photographic printing using leds as light source print color monochrome print...

  • Page 136: 136 > B401/b411/b431

    136 > b401/b411/b431 interfaces parallel port in compliance with ieee 1284-1994 standard usb 2.0 high speed b401dn, b411dn, b431dn: 100base-tx/10base- t processor 330 mhz powerpc memory 64 mb expandible to 320 mb (b411/b431 only) printer/fuser life 200,000 pages or 5 years toner life starter: b401dn...

  • Page 137: 137 > B401/b411/b431

    137 > b401/b411/b431 paper feed b431: automatic feeding via paper trays (including optional second tray and multi purpose tray) b411: automatic feeding via paper trays (including optional second tray) and manual feeding of single sheets b401: automatic feeding via paper tray and manual feeding of si...

  • Page 138: 138 > B401/b411/b431

    138 > b401/b411/b431 environmental conditions operation: 50 to 89°f (10 - 32°c), 20% - 80% rh, storage: 50 to 109°f (10-43°c), 10% - 90% rh when the printer is stored, it should be in its original packaging, with no moisture formation. Item specification.