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  5. User Manual

Oki B721 User Manual

Summary of B721

  • Page 1

    - 1 - setup this manual supports the following models. This manual contains cautions on how to use this product safely. Before you use this product, please make sure that you read this manual..

  • Page 2: About The Product Warranty

    - 2 - ● ● about the product warranty every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in softw...

  • Page 3: Emergency First Aid

    - 3 - ● ● emergency first aid take care with toner powder: if swallowed, give small amounts of cold water and seek medical attention. Do not attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amoun...

  • Page 4: For Your Safety

    - 4 - ● ● for your safety read the user’s manual for your safety before using the product. Cautions related to safety warning a warning provides additional information which, if ignored, may result in a risk of personal injury. Caution a caution provides additional information which, if ignored, may...

  • Page 5: Manual Composition

    - 5 - ● ● manual composition the following manuals are included with this product. ● user's manual (setup) ---- this document basic operations are described to aid understanding of this printer. The initial setup descriptions including printer placement and the network initial setting are noted alon...

  • Page 6: Notation Used In This Manual

    - 6 - notation used in this manual if there is no special description, windows 7 is used as windows, mac os x 10.8 is used as mac os x, and b731 is used as the printer for examples in this document. Depending on your os or model, the description on this document may be different..

  • Page 7: Contents

    - 7 - contents about the product warranty .....................................................................2 emergency first aid .................................................................................3 manufacturer ..........................................................................

  • Page 8

    - 8 - contents supported paper ...................................................................................38 supported paper types ............................................................................................ 38 paper loaded on the tray ...........................................

  • Page 9: 4.  Troubleshooting

    - 9 - contents print setting ........................................................................................................... 80 canceling printing .................................................................................82 convenient print functions .................................

  • Page 10: Setup

    - 10 - 1 setup 1. Setup ● ● checking products this section gives an overview of the printer. Checking package contents check that you have everything shown below. Caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 27 kg. Reference ● for d...

  • Page 11: Names of Components

    - 11 - names of components 1 setup ● ● names of components 1 2 3 4 5 6 7 8 8 no. Name 1 front cover 2 front cover open lever 3 operator panel 4 power switch 5 top cover 6 mp tray (multipurpose tray) 7 tray 1 8 air vents 10 11 9 no. Name 9 print cartridge (b721/b731)/ image drum and toner cartridge (...

  • Page 12

    - 12 - names of components 1 setup ● interface part 22 21 no. Name 21 network interface connection 22 usb interface connection.

  • Page 13: Operator Panel

    - 13 - names of components 1 setup operator panel this section explains the names and functions of components on the operator panel and how to enter text. 1 3 4 5 5 6 7 8 12 13 10 11 9 2 no. Name function 1 display screen displays operating instructions and the status of the printer. 2 on line > but...

  • Page 14

    - 14 - names of components 1 setup how to use the key press numeric keys after pressing the fn > key while the message “ready to print” is displayed on the display screen. The function menu corresponding to the number entered is displayed. 1 press the fn > key. 2 press the numeric keys (0–9) to disp...

  • Page 15: Installation Conditions

    - 15 - installation conditions 1 setup ● ● installation conditions placement environment your printer must be placed in the following environment: temperature: 10°c–32°c humidity: 20%–80% rh (relative humidity) maximum wet bulb temperature: 25°c recommended environment: temperature 17°c–27°c, humidi...

  • Page 16: Unpacking

    - 16 - unpacking 1 setup ● ● unpacking caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 27 kg. Note ● be sure to use the consumables or maintenance units provided with this printer at first. Otherwise, the life of the consumables or mai...

  • Page 17

    - 17 - unpacking 1 setup 5 turn the blue lever (7) of the print cartridge (6) fully in the direction of the arrow. 7 6 6 open the top cover (8). 8 7 pull out the orange stopper (9) from the fuser unit. 9 8 close the top cover (8). 8 9 close the front cover (3). 3.

  • Page 18: About The Options

    - 18 - about the options 1 setup ● ● about the options available options the following options are available for your printer: ● additional tray unit (tray 2/3/4) ● printer stand ● additional ram (512 mb) ● 160 gb hard disk ● large-capacity tray unit (lcf) (for details on how to attach it, refer to ...

  • Page 19

    - 19 - about the options 1 setup note ● do not tighten the upper screws. Screw hole 3 tighten the anti-tip foot covers (both sides) and anti-tip feet with two screws each. 4 align the anti-tip foot cover (rear) to the rear side of the anti-tip foot. 5 put the bottoms of the anti-tip feet on the floo...

  • Page 20

    - 20 - about the options 1 setup to attach a printer stand to an additional tray (trays 2/3/4) stack the additional trays one by one on the printer stand then place the printer on them. 1 gently place the additional tray on the printer stand, inserting the four projections (1) of the printer stand i...

  • Page 21

    - 21 - about the options 1 setup for prevention of overturning of the printer during transport or maintenance, be sure not to do the following: ● never push the top cover of the printer while it is open. ● never push down the cassette while it is open. ● never push the printer from behind it while t...

  • Page 22: Unit

    - 22 - about the options 1 setup installing an additional tray unit model name: n22305a install the optional additional tray units when you want to increase the paper capacity of your printer. The combinations of the additional tray units that can be installed are shown below. After installation, yo...

  • Page 23: Installing Additional Ram

    - 23 - about the options 1 setup 3 gently place the printer on the additional trays, inserting the projections (1) of the additional tray into the holes on the bottom of the printer. Caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 27 k...

  • Page 24

    - 24 - about the options 1 setup 3 loosen the screw to remove the metal plate (2). 2 4 make sure the led (3) indicated by the arrow is unlit. If it is lit, wait until it turns off. 3 5 insert the additional ram (4) into the slot and fix it by pushing it toward the printer. Note ● be careful of the o...

  • Page 25

    - 25 - about the options 1 setup 10 check that [ configuration ] is selected then press the enter > button. 䣒䣴䣫䣰䣶䢢䣕䣧䣥䣷䣴䣧䢢䣌䣱䣤 䣅䣱䣰䣨䣫䣩䣷䣴䣣䣶䣫䣱䣰 䣒䣴䣫䣰䣶䢢䣋䣰䣨䣱䣴䣯䣣䣶䣫䣱䣰 䣒䣴䣫䣰䣶䢢䣈䣴䣱䣯䢢䣗䣕䣄䢢䣏䣧䣯䣱䣴䣻 䣈䣷䣰䣥䣶䣫䣱䣰䣵䢢䢢䢢䢢䢢䢢䢳䢱䢴 11 press the scroll button several times to select [ system ] then press the enter > button. 䣅䣱䣰䣨䣫䣩䣷䣴䣣...

  • Page 26: Installing A Hard Disk

    - 26 - about the options 1 setup installing a hard disk 1 turn off your printer, and then unplug all the cables from the printer. Reference ● "turning off the power" p.29 2 open the access cover (1) on the right side of the printer. 1 3 loosen the screw to remove the metal plate (2). 2 4 make sure t...

  • Page 27

    - 27 - about the options 1 setup 7 insert the right side of the metal plate (2) into the printer, close it, then secure it by tightening the screw. 2 8 close the access cover (1). 1 9 plug the ac cable and removed cables into your printer, and then turn on the power switch. 10 press the scroll butto...

  • Page 28: 2. Printing Basic Operation

    - 28 - 2 printing basic oper ation 2. Printing basic operation ● ● turning on/off the power power supply conditions the power supply must meet the following conditions: current: 110–127 v ac (range 99–140 v ac) 220–240 v ac (range 198–264 v ac) frequency: 50/60 hz ± 2% note ● if the power supply is ...

  • Page 29: Turning Off The Power

    - 29 - turning on/off the power 2 printing basic oper ation turning off the power 1 hold down the power switch (1) for about 1 second. The message “shutting down/please wait. Printer will turn off automatically.” appears in the operator panel, and the power switch indicator blinks every 1 second. Th...

  • Page 30

    - 30 - turning on/off the power 2 printing basic oper ation restoring a printer from the power saving mode to restore the printer from the power save mode or the sleep mode, press the power save > button on the operator panel. Memo ● when the printer receives a print job from a computer or other dev...

  • Page 31: Loading Paper

    - 31 - loading paper 2 printing basic oper ation ● ● loading paper loading paper in trays 1–4 the following procedure explains how to load paper in tray 1 or optional trays 2/3/4. Memo ● this procedure explains how to load paper in tray 1. The same procedure is applied to trays 2/3/4. 1 pull out the...

  • Page 32

    - 32 - loading paper 2 printing basic oper ation loading paper in the mp tray this procedure explains how to load paper in the mp tray. Note ● do not load paper of different sizes, types, or weights at the same time. ● when adding paper, remove the paper on the mp tray and straighten the edges of bo...

  • Page 33

    - 33 - loading paper 2 printing basic oper ation memo ● when loading envelopes in the mp tray, load them face up with the orientation noted below. - c5, c6, dl, com-9, com010 and monarch are loaded with the flap folded, with the orientation shown in the figure below. Loading paper 1 open the mp tray...

  • Page 34

    - 34 - loading paper 2 printing basic oper ation abc load the paper, with the orientation shown in the figure below. Note ● the paper may be wrinkled or curled after printing. ● use paper stored in proper temperature and humidity conditions. Do not use paper that is curled or waved because of humidi...

  • Page 35: Registering Custom Sizes

    - 35 - loading paper 2 printing basic oper ation 13 press the scroll button to select the type of the loaded paper and then press the enter > button. 傍傍傍傍傍䣏䣧䣦䣫䣣 䢢 䣖䣻䣲䣧 䢢 䢢 䢢 䢢䢢䢳䢱䢴 䢬䢢䣒䣮䣣䣫䣰 䣎䣧䣶䣶䣧䣴䣪䣧䣣䣦 䣎䣣䣤䣧䣮䣵 䣖䣴䣣䣰䣵䣲䣣䣴䣧䣰䣥䣻 14 press the back > button until [ mptray config ] is displayed. 䣏䣒䣖䣴䣣䣻䢢䣅䣱䣰䣨䣫䣩傍䢢䢳...

  • Page 36

    - 36 - loading paper 2 printing basic oper ation 4 press the scroll button several times to select [ (tray) config ] of the paper tray in which you loaded paper and then press the enter > button. 䣖䣴䣣䣻䢢䣅䣱䣰䣨䣫䣩䣷䣴䣣䣶䣫䣱䣰䢳䢱䢵 䣖䣴䣣䣻䢳䢢䣅䣱䣰䣨䣫䣩 䣏䣒䣖䣴䣣䣻䢢䣅䣱䣰䣨䣫䣩 䣖䣴䣣䣻䢵 䢢 䣅䣱䣰䣨䣫䣩 䣖䣴䣣䣻䢴 䢢 䣅䣱䣰䣨䣫䣩 5 check that [ paper size...

  • Page 37: Paper Output

    - 37 - paper output 2 printing basic oper ation ● ● paper output your printer outputs to the facedown or faceup stacker. Paper types that can be output to each stacker are as follows: output stacker supported paper type paper output capacity facedown output stacker ● plain paper ● recycled paper ● 5...

  • Page 38: Supported Paper

    - 38 - supported paper 2 printing basic oper ation ● ● supported paper supported paper types for high-quality printing, be sure to use paper types that satisfy requirements such as those for material quality, weight, and surface finish. Please use digital photo print paper. Paper type paper size mm ...

  • Page 39

    - 39 - supported paper 2 printing basic oper ation note ● when specifying a printing area, please take into account the differences of printing position as followings: print start position: ±2 mm, paper skew: ±1 mm/100 mm, image stretch: ±1 mm/100 mm (when paper ream weight is 80 g/m 2 (20 lb)) ● th...

  • Page 40: Paper Loaded On The Tray

    - 40 - supported paper 2 printing basic oper ation paper loaded on the tray your printer has two built-in trays (tray 1 and the mp tray) and can use optional tray units (trays 2/3/4). Refer to the list below to check the supported paper and capacities of each tray. Note ● duplex printing can not be ...

  • Page 41

    - 41 - supported paper 2 printing basic oper ation note ● duplex printing can not be performed on paper indicated with an asterisk (*). ● com-10 is not supported tray by 3 and tray 4. Tray supported paper size paper capacity paper weight mp tray ● a4 ● a5 ● b5 ● b6* ● a6* ● letter ● legal 13 ● legal...

  • Page 42: Storing Paper

    - 42 - supported paper 2 printing basic oper ation storing paper store paper under the following conditions to maintain quality. ● inside a cabinet or other dry and dark place ● on a flat surface ● temperature: 20 °c ● humidity: 50% rh (relative humidity) do not store in the following locations: ● d...

  • Page 43

    - 43 - test printing from the printer 2 printing basic oper ation ● ● test printing from the printer check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings (menu map). Note ● when the printer is in power saving mode,...

  • Page 44: Power Save Mode

    - 44 - setting the time that elapses before entering the power save mode 2 printing basic oper ation ● ● setting the time that elapses before entering the power save mode note ● when the printer is in power saving mode, press the power save > button to restore from the mode. ● make sure that the mes...

  • Page 45: Sleep Mode

    - 45 - setting the time that elapses before entering the sleep mode 2 printing basic oper ation ● ● setting the time that elapses before entering the sleep mode note ● when the printer is in power saving mode, press the power save > button to restore from the mode. ● make sure that the message “read...

  • Page 46: Constraints In Sleep Mode

    - 46 - setting the time that elapses before entering the sleep mode 2 printing basic oper ation constraints in sleep mode this section explains constraints during sleep mode. The printer may not enter the sleep mode if an error is displayed. Printer driver utility constraints when the printer goes i...

  • Page 47

    - 47 - setting the time that elapses before entering the sleep mode 2 printing basic oper ation network function constraints in the sleep mode, the following constraints apply to network functions: cannot enter the sleep mode in the following cases, the printer cannot enter the sleep mode: ● if ipse...

  • Page 48: Settings For Auto Power Off

    - 48 - setting the auto power off time 2 printing basic oper ation ● ● setting the auto power off time note ● in the factory default, a printer does not enter the auto power off mode while connecting to the network. Settings for auto power off to enable the auto power off mode while connecting to th...

  • Page 49: Before Entering The Auto

    - 49 - setting the auto power off time 2 printing basic oper ation setting the time that elapses before entering the auto power off mode note ● when the printer is in power saving mode, press the power save > button to restore from the mode. ● make sure that the message “ready to print” is displayed...

  • Page 50: Setting The Buzzer

    - 50 - setting the buzzer 2 printing basic oper ation ● ● setting the buzzer you can specify whether to sound a buzzer when an invalid operation is performed on the operator panel or when an error occurs. 1 press the scroll button on the operator panel. 2 press the scrol buttonl several times to sel...

  • Page 51

    - 51 - checking the printer’s status 2 printing basic oper ation ● ● checking the printer’s status with the enter > button on the operator panel, you can check the status of your printer. Checking the device status you can check the residual life of the consumables, counter information, network sett...

  • Page 52: Preparations

    - 52 - adding a printer with the lpd protocol (tcp/ip) 2 printing basic oper ation ● ● adding a printer with the lpd protocol (tcp/ip) in mac os x environment, you can connect a ps printer with the lpd protocol (tcp/ip). Note ● if your printer does not support the tcp/ip protocol, you cannot connect...

  • Page 53

    - 53 - adding a printer with the lpd protocol (tcp/ip) 2 printing basic oper ation 3 select [ ip ] to display the screen below. Enter data in [ address: ], [ queue: ], and [ name: ] then check that your printer is selected in [ use: ] and click [ add ]. (1) (2) (3) (4) (1) enter the ip address assig...

  • Page 54: 3. Printing

    - 54 - 3 printing 3. Printing ● ● flow of installing the printer driver on a computer to print from a windows or mac os x computer, you must install the printer-driver software in your computer, using the supplied software dvd, as shown in the figure below. For windows for mac os x to network to usb...

  • Page 55

    - 55 - flow of installing the printer driver on a computer 3 printing types of drivers for windows type description pcl the pcl printer driver is suitable for printing of business documents. Ps the ps printer driver is suitable for printing of documents including postscript fonts and eps data. Xps t...

  • Page 56: Product Requirements

    - 56 - product requirements 3 printing ● ● product requirements product requirements for windows ● windows 8 ● windows server 2012 ● windows 7 ● windows server 2008 r2 ● windows vista ● windows server 2008 ● windows xp ● windows server 2003 note ● this printer does not work with windows 3.1/nt3.51/ ...

  • Page 57: Connecting to A Computer

    - 57 - connecting to a computer 3 printing ● ● connecting to a computer connecting using wired lan 1 prepare an ethernet cable and a hub. Note ● an ethernet cable and a hub are not supplied with this printer. Prepare an ethernet cable (category 5e, twisted pair, straight) and a hub separately. 2 con...

  • Page 58

    - 58 - connecting to a computer 3 printing 5 if the access point of the wireless lan checked in step 1 supports wps, the printer is automatically connected. Go to “wps-pbc” p.58 . If it does not support wps, you must enter the setting data for the wireless lan on the printer manually. Go to “configu...

  • Page 59

    - 59 - connecting to a computer 3 printing 5 check that [ wps-pbc ] is selected and then press the enter > button. 䣙䣒䣕䢯䣒䣋䣐 䣙䣒䣕䢯䣒䣄䣅 䣕䣧䣶䢢䣣䣷䣶䣱䣯䣣䣶䣫䣥䣣䣮䣮䣻䢢䢪䣙䣒䢢䢳䢱䢳 6 select [ yes ] and then press the enter > button. 䣒䣷䣵䣪䣤䣷䣶䣶䣱䣰䢢䣯䣧䣶䣪䣱䣦 䣐䣱 䣛䣧䣵 䣇䣺䣧䣥䣷䣶䣧䣁 memo ● if [ no ] is selected, the screen returns to that ...

  • Page 60

    - 60 - connecting to a computer 3 printing wps-pin 1 press the scroll button to select [ wireless setting ] and then press the enter > button. 䣈䣷䣰䣥䣶䣫䣱䣰䣵䢢䢢䢢䢢䢢䢢 䢢䢢䢢 䢵䢱䢵 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣕䣧䣶䣶䣫䣰䣩 2 enter the administrator password using the ten-key pad, then press the enter > button. The factory default passwor...

  • Page 61

    - 61 - connecting to a computer 3 printing 8 [ implementing pin method… ] is displayed on the screen. 䣋䣰䣲䣮䣧䣯䣧䣰䣶䣫䣰䣩䢢䣒䣋䣐䢢䣯䣧䣶䣪䣱䣦䢰䢰䢰 䣒䣋䣐䢢䣥䣱䣦䣧䢼䢢䢴䢳䢺䢹䢳䢸䢻䢸 note ● panel operations cannot be performed during wps execution. ● when [ connection successful ] is displayed, this equipment is connected to the wire...

  • Page 62

    - 62 - connecting to a computer 3 printing 4 press the scroll button to select [ wireless network selection ] and then press the enter > button. 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣐䣧䣶䣹䣱䣴䣭䢢䣕䣧䣮䣧䣥䣶䣫䣱䣰 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣴䣧䣥䣱䣰䣰䣧䣥䣶䣫䣱䣰 䣃䣷䣶䣱䣯䣣䣶䣫䣥䢢䣕䣧䣶䣷䣲䢢䢪䣙䣒䣕䢫 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣕䣧䣶䣶䣫䣰䣩䢢䢢 䢢䢢䢢 䢳䢱䢳 5 the product starts to search the wireless access point....

  • Page 63

    - 63 - connecting to a computer 3 printing 8 check the contents in the confirmation screen. If there is no problem, select [ yes ], and press enter > button. 䣕䣕䣋䣆䢼䢢䣑䣭䣫䣰䣧䣶䢯䢳䢴䢵 䣕䣧䣥䣷䣴䣫䣶䣻䢼䢢䣆䣫䣵䣣䣤䣮䣧 䣛䣧䣵 䣐䣱 䣇䣺䣧䣥䣷䣶䣧䣁 䣛䣧䣵 connection successful will be displayed once you have successfully connected to the wir...

  • Page 64

    - 64 - connecting to a computer 3 printing 5 press the scroll button to select [ wireless network selection ] and then press the enter > button. 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣐䣧䣶䣹䣱䣴䣭䢢䣕䣧䣮䣧䣥䣶䣫䣱䣰 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣴䣧䣥䣱䣰䣰䣧䣥䣶䣫䣱䣰 䣃䣷䣶䣱䣯䣣䣶䣫䣥䢢䣕䣧䣶䣷䣲䢢䢪䣙 䣒䣕䢫 䣙䣫䣴䣧䣮䣧䣵䣵䢢䣕䣧䣶䣶䣫䣰䣩䢢䢢 䢢䢢䢢 䢳䢱䢳 6 the product starts to search the wireless access point...

  • Page 65

    - 65 - connecting to a computer 3 printing 13 -(1) when wep is selected: a) press the enter > button on the wep key input screen. 䣙䣇䣒䢢䣭䣧䣻 䢪䢷䢯䢴䢸䣦䣫䣩䣫䣶䣵䢫 note ● there is not setting for the wep key index. The wep key index communications with the access point as 1. B) enter the same key as the wep key ...

  • Page 66

    - 66 - connecting to a computer 3 printing reconnect to the wireless lan when the wireless is enabled, restart the wireless function. If a problem has occurred in the access point communication or performance, the wireless function can be restarted. (if the wired is enabled, the wireless function is...

  • Page 67: Connecting A Usb Cable

    - 67 - connecting to a computer 3 printing connecting a usb cable 1 procure a usb cable. Note ● no usb cable is supplied with this printer. Procure a usb cable with the usb2.0 specifications separately. ● to use hi-speed mode of usb2.0, a usb cable with the hi-speed specifications is required. 2 con...

  • Page 68: Preparations For Network

    - 68 - installing a printer driver (for windows) 3 printing ● ● installing a printer driver (for windows) if the printer is connected with the computer using a usb or parallel cable, proceed to “installing a printer driver” p.70 . Preparations for network connection installing a printer driver (for ...

  • Page 69

    - 69 - installing a printer driver (for windows) 3 printing 7 press the scroll button to select [ ip address set ], and press the enter > button. 䣐䣧䣶䣹䣱䣴䣭䢢䣕䣧䣶䣶䣫䣰䣩䢢䢢䢢 䢢䢢䢢 䢳䢱䢶 䣋䣒䢢䣘䣧䣴䣵䣫䣱䣰 䣐䣧䣶䣄䣋䣑䣕䢢䣱䣸䣧䣴䢢䣖䣅䣒 䣋䣒䢢䣃䣦䣦䣴䣧䣵䣵䢢䣕䣧䣶 䣖䣅䣒䢱䣋䣒 8 if setting the ip address manually, press the scroll button and select [ ma...

  • Page 70: Installing A Printer Driver

    - 70 - installing a printer driver (for windows) 3 printing 14 enter the default gateway address and press the enter > button. To move to the next box, press the enter > button. After entering all settings, press the back > button. 䣉䣣䣶䣧䣹䣣䣻䢢䣃䣦䣦䣴䣧䣵䣵 䢳䢻䢴䢰䢢䢳䢸䢺䢰䢢䢢䢢䢲䢰 䢴䢷䢶 15 when the setup menu screen is ...

  • Page 71

    - 71 - installing a printer driver (for windows) 3 printing 8 select a connection method then click [ next ]. 9 click [ recommended install ]. Memo ● to install a ps driver or xps driver, click [ custom install ] then click to select a driver you want to install from among [ all items ]. 10 when net...

  • Page 72: When Options Are Added

    - 72 - installing a printer driver (for windows) 3 printing 12 after installation is completed, click [ exit ]. 13 click [ exit ] on the menu selection screen to exit. 14 select [ start ], [ control panel ], then [ devices and printers ]. If the device icon is displayed in the [ devices and printers...

  • Page 73

    - 73 - installing a printer driver (for windows) 3 printing 4 if using a network connection, select [ get installed options automatically ] under [ installable options ] then click [ setup] . If using a usb connection, select an appropriate value at [ available trays ] under [ installable options ]....

  • Page 74: Setup Via A Network

    - 74 - installing a printer driver (for macintosh) 3 printing ● ● installing a printer driver (for macintosh) setup via a network 1 turn the printer on. 2 install the printer driver. Note ● disable the anti-virus software before starting this procedure. (1) load the “software dvd-rom” in macintosh c...

  • Page 75: Setup Via Usb

    - 75 - installing a printer driver (for macintosh) 3 printing (9) check that the selected printer is displayed in the printer list and that the added printer name is displayed in [ kind: ] correctly, then close [ print & scan ]. Note ● the name of the added printer will not be properly displayed if ...

  • Page 76: When Options Are Added

    - 76 - installing a printer driver (for macintosh) 3 printing (4) select the name of a printer for which [ usb ] is displayed in [ kind: ]. If the appropriate model name is displayed in the [ driver ] menu, click [ add ]. (5) check that the selected printer is displayed in the printer list and that ...

  • Page 77: Printing From A Computer

    - 77 - printing from a computer 3 printing ● ● printing from a computer this section explains how to print from a computer. Memo ● in the explanation below, how to print a notepad file for windows or a text editor file for mac os x is explained. Depending on the application used or the version of th...

  • Page 78

    - 78 - printing from a computer 3 printing for windows ps driver 1 from the [ file ] menu of the application, select [ print ]. 2 select a printer driver. 3 click [ preferences ]. 4 select the [ paper/quality ] tab. 5 select the paper tray from [ paper source ]. 6 click [ advanced ]. 7 click [ paper...

  • Page 79

    - 79 - printing from a computer 3 printing 6 select the paper tray on the [ paper feed ] panel. 7 from the panel menu, select [ printer features ]. 8 from [ feature sets ], select [ insert options ]. 9 select the paper weight from [ media type ]. 10 click [ print ]. Memo ● normally, use [ printer se...

  • Page 80: Printing

    - 80 - printing data on a usb memory device 3 printing ● ● printing data on a usb memory device this section explains how to print data on a usb memory device. You can plug a usb memory device into the printer and directly print files stored in the usb memory device. Note ● we do not guarantee use o...

  • Page 81

    - 81 - printing data on a usb memory device 3 printing changing the number of copies (copies) you can set the number of copies to be printed. 1 press the scroll button to select [ print setup ] then press the enter > button. 2 press the scroll button to select [ copies ] then press the enter > butto...

  • Page 82: Canceling Printing

    - 82 - canceling printing 3 printing ● ● canceling printing press the cancel > button on the operator panel to cancel print jobs being currently printed or preparing for a print. When you press the cancel > button, the following message is displayed: 䣐䣱 䣛䣧䣵 䣅䣣䣰䣥䣧䣮䢢䣆䣣䣶䣣䣁 to cancel printing, select [ ...

  • Page 83: Convenient Print Functions

    - 83 - convenient print functions 3 printing ● ● convenient print functions the following convenient print functions are available. For details, refer to the user’s manual (advanced). Printing on envelopes printing on labels printing on custom size paper you can register customized paper sizes to th...

  • Page 84: Troubleshooting

    - 84 - 4 troubleshooting 4. Troubleshooting ● ● when an error message is displayed on the display screen paper jam check any message displayed when paper is jammed inside the printer or when there are still sheets remained in the printer even after jammed paper is removed, an error message is displa...

  • Page 85

    - 85 - when an error message is displayed on the display screen 4 troubleshooting error codes 370, 371, 373, 641, and 642 a paper jam has occurred around the duplex unit. 1 open the rear cover (2) by pulling the lock lever (1) at the center of the back side of the printer toward you. 1 2 2 check for...

  • Page 86

    - 86 - when an error message is displayed on the display screen 4 troubleshooting 6 open the upper cover (8) of the duplex unit and check for jammed paper in the duplex unit. If jammed paper remains, pull it out gently. Then, close the upper cover (8). 8 7 return the duplex unit (6) to its original ...

  • Page 87

    - 87 - when an error message is displayed on the display screen 4 troubleshooting 3 open the rear cover (4) by pulling the lock (3) lever on the back side of the printer toward you. 3 4 4 check for jammed paper inside the printer. If jammed paper remains, remove it. 5 return the rear guide (5) to it...

  • Page 88

    - 88 - when an error message is displayed on the display screen 4 troubleshooting 8 open the upper cover (8) of the duplex unit and check for jammed paper in the duplex unit. If jammed paper remains, pull it out. Then, close the upper cover (8). 8 9 return the duplex unit (7) to its original positio...

  • Page 89

    - 89 - when an error message is displayed on the display screen 4 troubleshooting 3 close the front cover (2). 2 removal of jammed paper is completed. Error codes 381 and 638 a paper jam has occurred under an image drum. 1 insert your finger into the recess on the right side of the printer and pull ...

  • Page 90

    - 90 - when an error message is displayed on the display screen 4 troubleshooting 6 open the registration guide (5) in the direction of the arrow. 5 7 pull out the jammed paper gently in the direction of the arrow if an edge of jammed paper can be seen on the front side. 8 pull out the jammed paper ...

  • Page 91

    - 91 - when an error message is displayed on the display screen 4 troubleshooting 11 close the top cover (3). Memo ● you can close the top cover smoothly if you close the front cover halfway. Be careful not to let the front cover return to its open position. 3 12 close the front cover (2). Note ● th...

  • Page 92

    - 92 - when an error message is displayed on the display screen 4 troubleshooting 3 remove the print cartridge (4) and place them on a flat surface. 4 4 cover the print cartridge (4) with paper so that it will not be exposed to light. 4 5 remove the jammed paper remaining inside of the unit. 6 hold ...

  • Page 93

    - 93 - when an error message is displayed on the display screen 4 troubleshooting 8 hold the fuser unit handle (5) and return the fuser unit into its original position. 5 9 return the print cartridge (4) into the printer carefully. 4 10 close the top cover (3). Memo ● you can close the top cover smo...

  • Page 94

    - 94 - when an error message is displayed on the display screen 4 troubleshooting error codes 390 and 637 a paper jam has occurred while feeding paper from a paper tray. 1 if there is any paper on the mp tray, lift the paper set cover (1) and take it out. 1 2 insert your finger into the recess on th...

  • Page 95

    - 95 - when an error message is displayed on the display screen 4 troubleshooting 6 when loading paper in the mp tray, lift the paper set cover (1) and set the paper with the print side face up. 1 7 lower the paper set cover (1). 1 removal of jammed paper is completed. Error codes 391,392, 393, 394,...

  • Page 96

    - 96 - when an error message is displayed on the display screen 4 troubleshooting 3 return the tray (1) to its original position. 1 4 insert your finger into the recess on the right side of the printer and pull the front cover open lever (2) to open the front cover (3) forward. Note ● open the front...

  • Page 97

    - 97 - when the message for replacement of consumables or maintenance unit is displayed 4 troubleshooting ● ● when the message for replacement of consumables or maintenance unit is displayed when the time to replace consumables or maintenance unit is close and replacement must be done, the messages,...

  • Page 98

    - 98 - when the message for replacement of consumables or maintenance unit is displayed 4 troubleshooting status message on the display screen message displayed after the button is pressed reference page error code print cartridge (in a case of b721/b731) 1st line 2nd line □ print cartridge near lif...

  • Page 99

    - 99 - when the message for replacement of consumables or maintenance unit is displayed 4 troubleshooting status message on the display screen message displayed after the button is pressed reference page error code print cartridge (in a case of b721/b731) 1st line 2nd line 3rd line 4th line 5th line...

  • Page 100

    - 100 - when the message for replacement of consumables or maintenance unit is displayed 4 troubleshooting status message on the display screen message displayed after the button is pressed reference page error code toner cartridge (in a case of es7131/ mps5501b) 1st line 2nd line 3rd line 4th line ...

  • Page 101

    - 101 - when the message for replacement of consumables or maintenance unit is displayed 4 troubleshooting status message on the display screen message displayed after the button is pressed reference page error code image drum (in a case of es7131/ mps5501b) 1st line 2nd line 3rd line 4th line 5th l...

  • Page 102

    - 102 - when the message for paper replacement or paper size error is displayed 4 troubleshooting ● ● when the message for paper replacement or paper size error is displayed when the media type or media size loaded in a tray does not match the settings specified in the printer driver, the message “c...

  • Page 103

    - 103 - when the message for paper replacement or paper size error is displayed 4 troubleshooting status message on the display screen message displayed after the button is pressed error code change paper 1st line change paper in %tray% 661, 662, 663, 664 2nd line %media_size% 3rd line %media_type% ...

  • Page 104: Other Error Messages

    - 104 - other error messages 4 troubleshooting ● ● other error messages this section explains the causes and remedies for an error message and the function of the attention > indicator. An error message appears on the display screen of the operator panel. To display an error code, press the help > b...

  • Page 105

    - 105 - other error messages 4 troubleshooting error code message indicator cause/remedy warning □ print restricted. Job rejected press online button lights up jobs have been cancelled because they are not permitted for printing. (related to jobaccount). Stays displayed until the online button is pr...

  • Page 106

    - 106 - other error messages 4 troubleshooting error code message indicator cause/remedy warning □ cannot read the file press online button lights up cannot read the file from usb memory while printing from usb memory. The usb memory may be pulled out, or damaged, or file cannot open. Error 480 remo...

  • Page 107

    - 107 - other error messages 4 troubleshooting error code message indicator cause/remedy error 430 431 432 433 install paper cassette %tray% please see help for details blink indicates that paper feed is unavailable in attempting to print from tray 1 due to removal of the paper cassette of tray 1. (...

  • Page 108: When You Cannot Print

    - 108 - when you cannot print 4 troubleshooting ● ● when you cannot print this section explains the issues you may encounter while operating your printer and how to solve them. When you cannot print from the mp tray if you print from the mp tray without moving down the paper set cover, the message “...

  • Page 109

    - 109 - when you cannot print 4 troubleshooting unable to print from a computer memo ● for issues caused by an application, contact the manufacturer of the application. General causes common to windows and mac os x cause remedy reference page the printer is in the sleep mode. Press the power save > ...

  • Page 110

    - 110 - when you cannot print 4 troubleshooting cause remedy reference page the hub and the printer are incompatible or have some problem. Press the button on the operator panel and select [ admin setup ], [ network setting ], then [ hub link setting ], then select [ 10base-t half ]. – it takes much...

  • Page 111

    - 111 - when you cannot print 4 troubleshooting unable to install a printer driver successfully memo ● if the following information does not solve the issue, contact your dealer. ● for issues caused by an application, contact the manufacturer of the application. Usb connection problems for windows s...

  • Page 112: Os-Specific Constraints

    - 112 - when you cannot print 4 troubleshooting os-specific constraints constraints with windows 8/windows server 2012/windows 7/windows vista/windows server 2008 r2/windows server 2008 item symptom cause/remedy printer drivers [ help ] is not displayed. The [ help ] function is not supported on ps ...

  • Page 113

    - 113 - when you cannot print 4 troubleshooting item symptom cause/remedy configuration tool unable to find a printer. If the [ don’t allow exceptions ] check box is selected on the [ general ] tab of the windows firewall, you cannot search for a printer in a segment that is connected to another rou...

  • Page 114: Image Quality Issues

    - 114 - image quality issues 4 troubleshooting ● ● image quality issues memo ● if the following information does not solve your issues, contact your dealer. Symptom cause remedy reference page vertical lines appear. Paper feed direction the led heads are dirty. Wipe the led heads with a soft tissue ...

  • Page 115

    - 115 - image quality issues 4 troubleshooting symptom cause remedy reference page horizontal lines and spots appear periodically. If the interval of lines or spots is about 94 mm (4 inches), the image drum (the green tube) is damaged or dirty. Lightly wipe the image drum with soft tissue paper. Rep...

  • Page 116

    - 116 - image quality issues 4 troubleshooting symptom cause remedy reference page glossiness is not uniform. The settings of media type and weight are incorrect. Press the button and select [ menus ] > [ tray configuration ] > the paper tray configuration you are using, and then select the proper v...

  • Page 117: Feeding Issues

    - 117 - feeding issues 4 troubleshooting ● ● feeding issues memo ● if the following information does not solve the issue, contact your dealer. Symptom cause remedy reference page ● the paper often jams. ● multiple sheets are fed at once. ● the paper is fed at an angle. The printer is tilted. Place t...

  • Page 118

    - 118 - feeding issues 4 troubleshooting symptom cause remedy reference page the paper twists around the rollers in the fuser unit. The settings of media type and weight are incorrect. Press the button and then select [ menus ] > [ tray configuration ] > [ (tray name) config ], then specify the appr...

  • Page 119: Machine Issues

    - 119 - machine issues 4 troubleshooting ● ● machine issues memo ● if the following information does not solve the issue, contact your dealer. Symptom cause remedy reference page you turned on the printer, but nothing displays on the screen. The ac cable is unplugged. Turn off the printer and then p...

  • Page 120

    - 120 - machine issues 4 troubleshooting symptom cause remedy reference page there is an abnormal sound. The printer is tilted. Place the printer on a flat surface. – there is a piece of paper or foreign object inside the printer. Check the inside of the printer and remove any objects. – the top cov...

  • Page 121: Maintenance

    - 121 - 5 maintenance 5. Maintenance this chapter explains how to replace consumables and maintenance units, clean the printer, and move or transport the printer. Warning do not throw the toner or toner cartridge into the fire. Doing so may cause toner splashes leading to burns. Do not keep the tone...

  • Page 122: Replacing Print Cartridges

    - 122 - replacing print cartridges 5 maintenance ● ● replacing print cartridges if the b721/b731 is used life span of a print cartridge when the [ print cartridge near life ] message is displayed on the display screen of the operator panel, prepare a replacement print cartridge. You can keep printin...

  • Page 123

    - 123 - replacing print cartridges 5 maintenance 6 turn the blue lever (5) of the print cartridge fully in the direction of the arrow while pressing the top of the print cartridge. 5 7 close the front cover (2). Note ● the front cover cannot be closed completely if the top cover is not closed. 2 8 p...

  • Page 124: If The Es7131/mps5501B Is

    - 124 - replacing toner cartridge or image drum 5 maintenance ● ● replacing toner cartridge or image drum if the es7131/mps5501b is used life span of a toner cartridge when the [ toner low ] message is displayed on the display screen of the operator panel, prepare a replacement toner cartridge. If y...

  • Page 125

    - 125 - replacing toner cartridge or image drum 5 maintenance 4 lift the toner cartridge (3) from the right in the direction of the arrow. Warning possible to get burned. ● do not throw a used image drum and toner cartridge in the fire. They may explode, and the toner inside may fly off and cause ge...

  • Page 126

    - 126 - replacing toner cartridge or image drum 5 maintenance replacing only an image drum (to continue to use the toner cartridges currently in use) note ● if you use a new image drum with the toner cartridges currently in use, the remaining amount indication of the toner cartridges will not displa...

  • Page 127

    - 127 - replacing toner cartridge or image drum 5 maintenance 6 remove the toner cover (6) and desiccant. 6 7 insert the toner cartridge (5) taken out in step 5 into the image drum in the direction of the arrow. 5 8 turn the blue lever (4) of the toner cartridge fully in the direction of the arrow w...

  • Page 128

    - 128 - replacing toner cartridge or image drum 5 maintenance replacing the image drum and toner cartridge simultaneously note ● the image drum (the green tube) is very delicate. Handle it carefully. ● do not expose the image drum to direct sunlight or very bright interior light (approximately more ...

  • Page 129

    - 129 - replacing toner cartridge or image drum 5 maintenance 7 insert the toner cartridge (5) into the image drum in the direction of the arrow. Note ● never load the toner cartridge with its tape adhered. 5 8 turn the blue lever (7) of the toner cartridge fully in the direction of the arrow. 7 9 p...

  • Page 130

    - 130 - replacing the fuser unit and transfer roller 5 maintenance ● ● replacing the fuser unit and transfer roller life span of a fuser unit and a transfer roller when the [ fuser unit near life ] message is displayed on the display screen of the operator panel, prepare a new fuser unit and a trans...

  • Page 131

    - 131 - replacing the fuser unit and transfer roller 5 maintenance 4 open the top cover (3). Caution possible to get burned. ● since the fuser unit gets hot, carry out the operation carefully, and when lifting it up you must hold it by the handle. Do not try to hold it whilst it is hot. Wait until i...

  • Page 132

    - 132 - replacing the fuser unit and transfer roller 5 maintenance 9 hold the handle (7) of a new fuser unit and place the fuser unit into its original position. 7 10 remove the transfer roller (8), by lifting its part on the left that is indicated by the arrow. 8 11 take out the new transfer roller...

  • Page 133

    - 133 - replacing the fuser unit and transfer roller 5 maintenance 14 close the top cover (3). Memo ● you can close the top cover smoothly if you close the front cover halfway. Be careful not to let the front cover return to its open position. 3 15 close the front cover (2). Note ● the front cover c...

  • Page 134: Cleaning

    - 134 - cleaning 5 maintenance ● ● cleaning this section explains how to clean each part of your printer. Cleaning the surface of the printer note ● do not use benzine, thinners, or alcohol as a cleaning agent. They may damage the plastic parts of the printer. ● do not lubricate your printer with oi...

  • Page 135

    - 135 - cleaning 5 maintenance 3 open the top cover (3). Caution possible to get burned. ● since the fuser unit gets hot, carry out the operation carefully, and when lifting it up you must hold it by the handle. Do not try to hold it whilst it is hot. Wait until it has cooled down and then carry out...

  • Page 136: Cleaning Paper Feed Rollers

    - 136 - cleaning 5 maintenance 8 close the top cover (3). Memo ● you can close the top cover smoothly if you close the front cover halfway. Be careful not to let the front cover return to its open position. 3 9 close the front cover (2). Note ● the front cover cannot be closed if the top cover is no...

  • Page 137

    - 137 - cleaning 5 maintenance for mp tray 1 open the mp tray (2) forward by inserting your fingers into the front recesses (1). 1 1 2 2 release the tab (4) of the paper feed roller cover by pressing the right arm (3) inward while lifting up the mp tray (2) lightly. 2 3 4 3 also press the left arm (...

  • Page 138

    - 138 - cleaning 5 maintenance 5 wipe the two paper feed rollers (6) with a wet cloth that has been wrung out well. 6 6 open the separation roller cover (7) forward while pressing the center part of the mp tray (2). Wipe the separation roller (8) with a wet cloth that has been wrung out well. 7 8 2 ...

  • Page 139

    - 139 - cleaning 5 maintenance 10 also hook the other tab (4) of the paper feed roller cover by pressing the left arm (3) inward while lifting up the mp tray (2) lightly. Note ● if closing the mp tray without returning the tab to the correct position, the paper set cover may be broken. Be sure to re...

  • Page 140: Moving Your Printer

    - 140 - moving or transporting your printer 5 maintenance ● ● moving or transporting your printer this section explains how to move or transport your printer. Moving your printer caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 27 kg. 1...

  • Page 141

    - 141 - moving or transporting your printer 5 maintenance 5 remove the print cartridge (3) and place them on a flat surface. 3 6 put the print cartridge (3) into a black bag and tie the bag closed. 3 7 open the top cover (4). 4 8 attach the stopper to the fuser unit. Attach the orange stopper (6) in...

  • Page 142

    - 142 - moving or transporting your printer 5 maintenance 10 return the bagged image drum and print cartridge into the printer. 11 close the front cover (2). Note ● the front cover cannot be closed if the top cover is not closed securely. 2 12 remove the optional additional tray unit(s) from the mai...

  • Page 143: Appendix

    - 143 - appendix appendix this chapter explains the specifications of your printer menu list the function number is described on the right of each item. :you must input a password. Functions print from usb memory select print file print setup paper feed copies duplex binding fit print secure job enc...

  • Page 144

    - 144 - appendix - 144 - appendix menus tray configuration mptray config paper size f90 x dimension f91 y dimension f92 media type f93 media weight f94 tray usage f95 tray1 config paper size f10 x dimension f11 y dimension f12 media type f13 media weight f14 legal paper f15 other size f16 tray2 conf...

  • Page 145

    - 145 - appendix - 145 - appendix tray3 f223 x adjust y adjust duplex x adjust duplex y adjust tray4 f224 x adjust y adjust duplex x adjust duplex y adjust paper black setting f230 trans. Black setting f231 darkness f232 smr setting f233 bg setting f234 drum cleaning f235 high humid mode quiet mode ...

  • Page 146

    - 146 - appendix - 146 - appendix pcl setup font source font number font pitch font height symbol set a4 print width white page skip cr function lf function print margin pen width adjust tray id# mptray tray1 tray2 tray3 tray4 xps setup digitalsignature discardcontrol mc mode unzip mode white page s...

  • Page 147

    - 147 - appendix - 147 - appendix others setup ram setup receive buffer size resource save flash memory setup initialize hdd setup initialize resize partition pcl common ps format partition erase hdd storage common setup check file system check all sectors enable initialization security setup job li...

  • Page 148: Basic Steps In Windows

    - 148 - basic steps in windows appendix ● ● basic steps in windows these are the steps for displaying the printer driver setting window from [ printer ] / [ printers and faxes ] folder in windows os used for examples in this manual other than windows 7. Memo ● the steps for windows server 2008 r2 ar...

  • Page 149: Specifications

    - 149 - specifications appendix ● ● specifications model model number b721, b731, es7131, mps5501b n22300a, n22300b b721, b731, es7131, mps5501b n22301a, n22301b general specifications b721 b731/es7131/mps5501b cpu ppc464fp memory resident 256 mb option 512 mb flash ram nand : 64 mb nor : 2 mb seria...

  • Page 150

    - 150 - specifications appendix printing specifications b721 b731/es7131/mps5501b printing method dry electrophotographic recording method with led (light-emitting diode) emulation language pcl5e, pclxl, postscript3, pdf (iso3200-1: 2008, extension level8), xps, sidm (ibm-ppr, epson-fx) resident fon...

  • Page 151

    - 151 - specifications appendix b721 b731/es7131/mps5501b conditions for the guarantee of print quality ● operating range temperature 10°c, humidity 20 to 80% rh temperature 32°c, humidity 20 to 60% rh humidity 20% rh, temperature 10 to 32°c humidity 80% rh, temperature 10 to 27°c network specificat...

  • Page 152

    - 152 - specifications appendix printer dimensions top view side view option-installed side view option-installed top view 131 mm 435 mm 410 mm 1016 mm 219 mm 498 mm 300 mm 736 mm 329 mm 665 mm 115 mm 115 mm 545 mm 946 mm 135 mm 135 mm 135 mm 498 mm 757 mm 172 mm 87 mm.

  • Page 153: Index

    - 153 - index a access cover ...................... 11 ac power socket ................. 11 additional ram ...............18, 23 additional tray ...............18, 22 attention indicator .... 13, 104 auto power off function ....... 30 b back button ....................... 13 buzzer ....................

  • Page 154

    - 154 - s scroll button ........... 13 sleep mode ....................29, 45 sub support ..................33, 37 t ten-key pad ........................ 13 toner cartridges ................ 126 top cover ........................... 11 tray 1 ................................ 11 tray 2/3/4 ..............

  • Page 155: Oki Contact Details

    - 155 - oki contact details oki systems (uk) ltd blays house wick road egham surrey tw20 0hj tel: +44 (0) 1784 274300 fax: +44 (0) 1784 274301 http://www.Oki.Co.Uk oki systems ireland limited the square industrial complex tallaght dublin 24 tel:+353 (0) 1 4049590 fax:+353 (0)1 4049591 http://www.Oki...

  • Page 156

    - 156 - oki printing solutions herstedøstervej 27 2620 albertslund danmark adm.: +45 43 66 65 00 hotline: +45 43 66 65 40 salg: +45 43 66 65 30 fax: +45 43 66 65 90 website: www.Oki.Dk oki systems (finland) oy polaris capella vänrikinkuja 3 02600 espoo tel: +358 (0) 207 900 800 fax: +358 (0) 207 900...

  • Page 157

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