Oki C542 User Manual

Other manuals for C542: User Manual

Summary of C542

  • Page 1

    C542/es5442 user’s manual.

  • Page 2

    - 2 - table of contents 1 before starting .............................................................................................. 4 cautions related to safety ............................................................................................................5 general cautions ..........

  • Page 3

    - 3 - print problems ...........................................................................................................................104 unable to print ...........................................................................................................................................

  • Page 4: Before Starting

    1 before starting cautions related to safety general cautions about this manual trademarks and other information license.

  • Page 5

    - 5 - 1. Before starting cautions related to safety indicates additional information which, if ignored or not followed, may result in personal injury or death. Indicates additional information which, if ignored, may result in personal injury..

  • Page 6

    - 6 - 1. Before starting general cautions do not touch the safety switch inside this machine. High voltage may occur, resulting in electric shock. Also, a gear may rotate, resulting in injury. Do not use a highly combustible spray near this machine. Some parts inside the machine become very hot, pos...

  • Page 7

    - 7 - 1. Before starting note! This product is not intended for use in the immediate visual field on the display work place. To avoid disturbing reflections on the display work place, this product shall not be placed in the immediate field of vision. Do not touch a broken liquid crystal display. Inj...

  • Page 8

    - 8 - 1. Before starting about this manual various information about this manual is provided here. Read these sections before using this manual. • about descriptions • how to use this manual this section describes how to use and conditions of use of this manual. • disclaimer every effort has been ma...

  • Page 9

    - 9 - 1. Before starting about illustrations the illustrations of c542 are used in this manual as examples. Illustrations of the display screen on the operator panel used in this manual are with the factory default settings. The descriptions in this manual may vary depending on your model. [ ] indic...

  • Page 10

    - 10 - 1. Before starting trademarks and other information oki is a registered trademark of oki electric industry co., ltd. Energy star is a trademark of the united states environmental protection agency. Microsoft, windows, windows server, windows vista and internet explorer are registered trademar...

  • Page 11

    - 11 - 1. Before starting japan for all sales, support and general enquiries contact your local distributor. • importer to the eu/authorised representative oki europe limited blays house wick road egham surrey, tw20 0hj united kingdom for all sales, support and general enquiries contact your local d...

  • Page 12

    - 12 - 1. Before starting license this product contains software developed by the heimdal project. Copyright (c) 1995 - 2008 kungliga tekniska högskolan (royal institute of technology, stockholm, sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modific...

  • Page 13: Setting Up

    2 setting up installation requirements checking the accessories unpacking and installing the machine installing the optional equipment connecting the power code connecting this machine to a computer loading paper setting up this machine installing a driver and software to a computer.

  • Page 14

    - 14 - 2. Setting up installation requirements • installation environment • installation space install the machine in the following environment. Ambient temperature: 10°c to 32°c ambient humidity: 20% to 80% rh (relative humidity) maximum wet bulb temperature: 25°c • use care to prevent condensation...

  • Page 15

    - 15 - 2. Setting up install the machine on a flat surface that is wide enough to accommodate the legs of the machine. Allow for enough room around the machine as shown in the following figures. • top view • side view • do not install this machine directly on a thick rug or carpet. • do not install ...

  • Page 16

    - 16 - 2. Setting up • side view (when the additional tray unit is installed).

  • Page 17

    - 17 - 2. Setting up checking the accessories check that you have everything shown below. Be sure to use the supplied consumables first. If other consumables are used first, the life time may not be shown correctly or supplied consumables may not be applied. • main body • four image drums (black, cy...

  • Page 18

    - 18 - 2. Setting up unpacking and installing the machine this section describes how to unpack and install the machine. • use extra care when handling the image drum (the green cylinder), because it is fragile. • do not expose the image drum to direct sunlight or strong light (approximately 1,500 lu...

  • Page 19

    - 19 - 2. Setting up 5 pinch the tip of blue lever of the toner cartridge and turn forward until the tip aligns on the lug of the cartridge. Turn the levers of all 4 toner cartridges. 6 pull the locking levers on the fuser unit toward you to unlock. 7 hold the fuser unit handle and lift the fuser un...

  • Page 20

    - 20 - 2. Setting up 9 hold the fuser unit handle and aligning the fuser unit to the grooves behind the toner cartridges, place the fuser unit into the machine. 10 push the levers on the fuser unit to lock. 11 close the output tray (a) slowly and push the center of the output tray for confirmation. ...

  • Page 21

    - 21 - 2. Setting up installing the optional equipment • installing the wireless lan module • installing the additional tray unit • setting the printer driver install the wireless lan module when you want to use a wireless connection. 1 check that the machine is turned off and power cord and all the...

  • Page 22

    - 22 - 2. Setting up 3 eject the connector from the cover and connect with the wireless lan module. 4 install the wireless lan module to the machine. 5 close the wireless lan module cover. After installing the wireless lan module, press [device settings] > [admin setup] > [network setup] and enable ...

  • Page 23

    - 23 - 2. Setting up 2 if you want to install two additional trays, fix them together with the lock pieces. 3 slowly stack the machine on the additional tray unit aligning their back sides and right sides. 4 screw the machine and additional tray unit with the lock pieces..

  • Page 24

    - 24 - 2. Setting up when the additional tray unit is installed, be sure to set the number of trays after the printer driver is installed. For the information of installing the printer driver, see "installing a driver and software to a computer". • to follow this procedure, you must log in to a comp...

  • Page 25

    - 25 - 2. Setting up 4 select [get installed options automatically] for [installable options], and then click [setup]. When using a usb connection, select the total number of trays for [available trays] in [installable options]. 5 click [ok]. • setting additional tray(s) to the mac os x printer driv...

  • Page 26

    - 26 - 2. Setting up connecting the power code the power supply must meet the following conditions. Ac: 110 to 127v ac (range 99 to 140v ac) / 220 to 240v ac (range 198 to 264v ac) frequency: 50/60 hz ± 2% • if the power supply is unstable, use a voltage regulator. • the maximum power consumption of...

  • Page 27

    - 27 - 2. Setting up 1 plug the power cord into the power connector. 2 plug the power cord into the outlet..

  • Page 28

    - 28 - 2. Setting up connecting this machine to a computer connect the machine to the computer using any of the following four methods. • connecting with a lan cable • connecting over a wireless lan connection (only when the wireless lan module is mounted) • connecting with a usb cable • connecting ...

  • Page 29

    - 29 - 2. Setting up 5 pass the lan cable under the tab, and then close the interface cover. 6 insert the other end of the lan cable into the hub. Connect this machine to a network via a wireless lan access point. 1 check if your wireless lan access point matches the following requirements. Standard...

  • Page 30

    - 30 - 2. Setting up a usb cable (hi-speed usb 2.0) is not supplied. 1 prepare a usb cable. If you want to connect in usb 2.0 hi-speed mode, use a hi-speed usb 2.0 usb cable. 2 check that the machine and computer are turned off. 3 open the interface cover on the back side of the machine pressing the...

  • Page 31

    - 31 - 2. Setting up for windows, do not insert the other end of the usb cable into the computer until the instruction is displayed on the screen when the driver installation is in progress. You can use the machine as a wireless access point to directly connect wireless devices (computers, tablets, ...

  • Page 32

    - 32 - 2. Setting up loading paper the procedure when loading paper in tray 1 is used as an example. The same procedure applies to tray 2/3 (optional). For details on available paper, see "about paper types that can be loaded". 1 pull the paper cassette out. 2 slide the paper guide (a) to the width ...

  • Page 33

    - 33 - 2. Setting up 7 replace the paper cassette into the machine. Push the paper cassette until it stops..

  • Page 34

    - 34 - 2. Setting up setting up this machine follow the on-screen instructions to set required information. 1 turn the machine on. 2 follow the on-screen instructions to set required information. When the machine is set up, install software in the computer..

  • Page 35

    - 35 - 2. Setting up installing a driver and software to a computer install the printer driver from the "software dvd-rom" to the computer. Other utility software can be installed at the same time. • for windows • for mac os x connect the machine and computer via a network or usb cable and start ins...

  • Page 36

    - 36 - 2. Setting up 6 select [network(wired/wireless)] or [usb connection] in accordance to the connection method of the machine and computer, and then click [next]. If the [windows security alert] dialog box is displayed, click [allow access]. 7 select the model name of the machine, and then click...

  • Page 37

    - 37 - 2. Setting up 9 make sure that the software is successfully installed, and then click [complete]. 10 click [next]..

  • Page 38

    - 38 - 2. Setting up 11 click [exit]. This section describes how to install the ps printer driver. For installation of utilities, see the following. Installing software (advanced manual) • install the mac os x ps printer driver. When the installation is complete, print a test page in step 15. 1 make...

  • Page 39

    - 39 - 2. Setting up 8 click [+]. 9 click [default]. 10 select the machine , and then make sure that [oki c542 ps] is displayed for [use]. To change the name, enter a new name into [name:]. 11 click [add]. 12 if [installable options] is displayed, click [continue]. Types of names displayed in the co...

  • Page 40

    - 40 - 2. Setting up 13 make sure that the machine is added to [printers] and [oki c542 ps] is displayed for [kind]. If [oki c542 ps] is not displayed for [kind] correctly, click [-], delete the machine from [printers], and then newly perform steps 8 to 12. 14 click [open print queue...]. 15 select ...

  • Page 41: Basic Operations

    3 basic operations names of components basic operations on the operator panel turning the machine on or off loading paper.

  • Page 42

    - 42 - 3. Basic operations names of components the chapter describes the name of each component. • front view • rear view • inside of the machine front view symbol name a operator panel basic operations on the operator panel b usb port c mp tray (multipurpose tray) d open button e output tray (top c...

  • Page 43

    - 43 - 3. Basic operations rear view symbol name a rear output tray b power connector c interface connector cover d network interface connector e usb interface connector inside of the machine symbol name a led head b fuser unit c toner cartridge / image drum (y: yellow) d toner cartridge / image dru...

  • Page 44

    - 44 - 3. Basic operations basic operations on the operator panel this section describes the operator panel of the machine. For details on how to customize the touch panel or adjust its brightness, see the advanced manual. • names and functions • name and functions on the touch panel • adjusting the...

  • Page 45

    - 45 - 3. Basic operations when this machine turns on, the home screen is displayed on the touch panel. • home screen the screen image shows the factory default setting. The screen that appears by pressing the (home) button on the operator panel can be changed from [device settings] > [admin setup] ...

  • Page 46

    - 46 - 3. Basic operations names and functions of screen items for print the operator panel can be tilted to improve the visibility. 1 hold the upper center of the operator pane and pull it forward. To set the operator panel back to the original position, pull the operator panel forward until it sto...

  • Page 47

    - 47 - 3. Basic operations • entering with the touch panel • entering with the numeric keypad entering with the touch panel when you need to enter characters while you are setting an item, the following entry screen is displayed. You can enter uppercase and lowercase alphabets, numbers, and symbols....

  • Page 48

    - 48 - 3. Basic operations [ru] may be shown in case of russian, and [el] in case of greek. In case of other languages, only [alpha] and [symbol] may be shown. • switching the entry mode (uppercase lowercase) 1 press the button to switch between the uppercase and lowercase characters. • deleting an ...

  • Page 49

    - 49 - 3. Basic operations turning the machine on or off • turning the machine on • turning the machine off 1 press the power switch for approximately a second. When the machine is turned on, the power switch led lamp lights up. The "easy setup" menu appears. • if you select [yes], the wireless lan ...

  • Page 50

    - 50 - 3. Basic operations 2 the home screen appears when the machine is ready. • check that the machine is not receiving data before shutting down. • press and hold the power switch for 5 seconds or more to force shut down the machine. Use this method only if a problem occurs. For troubleshooting o...

  • Page 51

    - 51 - 3. Basic operations after a while, the machine automatically turns off, and the power switch led lamp goes out. What you should do if you do not use this machine for an extended period of time if you do not use this machine for an extended period of time due to holidays, trips, or other reaso...

  • Page 52

    - 52 - 3. Basic operations loading paper this chapter describes various information about paper that can be loaded in a paper tray of this machine. To set paper type and weight, press [device settings] > [paper setup] and press the tray you want to use, and then select [media type] or [media weight]...

  • Page 53

    - 53 - 3. Basic operations • paper type • envelope • label • other type of paper about paper sizes, weight, and number of sheets that can be loaded available paper sizes and types, and tray capacity are as follows. • tray 1 *paper cannot be used for duplex printing. Paper size (mm) (the value enclos...

  • Page 54

    - 54 - 3. Basic operations • tray 2/3 (optional) • mp tray *paper cannot be used for duplex printing. Recommended paper the machine supports a variety of print media, including a range of paper weights and sizes. This section describes how to choose and use media. To obtain the best performance, use...

  • Page 55

    - 55 - 3. Basic operations the procedure when loading paper in tray 1 is used as an example, and the same procedure applies to tray 2/3 (optional). 1 pull the paper cassette out. 2 slide the paper guide (a) to the width of paper to be loaded. 3 slide the paper stopper (b) to the length of paper to b...

  • Page 56

    - 56 - 3. Basic operations 8 press [device settings] on the touch panel. 9 press [paper setup]. 10 press the tray in which paper is loaded. 11 set [paper size], [media type], and [media weight]. 12 press [back] until the home screen is displayed. If you open and close the mp tray vigorously, the pap...

  • Page 57

    - 57 - 3. Basic operations 3 open the sub support. 4 adjust the manual feeding paper guide to the width of paper to be loaded. 5 make sure that the paper feed roller stays in the proper position. If the paper feed roller has fallen, push it upward and fix it. 6 insert the paper with the print side u...

  • Page 58

    - 58 - 3. Basic operations store paper under the following conditions to maintain quality. • inside a cabinet or other dry and dark place • on a flat surface • temperature: 20°c • humidity: 50% rh (relative humidity) do not store paper in the places as shown below: • directly on the floor • where pa...

  • Page 59: Print

    4 print printing from a computer (windows) printing from a computer (mac os x) cancelling a print job about screens and functions of each printer driver names and functions of screen items for print.

  • Page 60

    - 60 - 4. Print printing from a computer (windows) • for windows pcl printer driver • for windows ps printer driver 1 open the file to print. 2 select [print] from the [file] menu. 3 select the printer driver. 4 click [preferences]. For windows pcl printer driver.

  • Page 61

    - 61 - 4. Print 5 change the settings in each tab to suit your needs. 6 click [ok]. 7 click [print] on the [print] screen. 1 open the file to print. 2 select [print] from the [file] menu. 3 select the ps printer driver. 4 click [preferences]. For windows ps printer driver.

  • Page 62

    - 62 - 4. Print 5 change the settings in each tab to suit your needs. 6 click [ok]. 7 click [print] on the [print] screen..

  • Page 63

    - 63 - 4. Print printing from a computer (mac os x) • for mac os x you can set a paper size, paper tray, and paper weight, and paper type with the printer driver. 1 open the file to print. 2 select [print] from the [file] menu. 3 select the machine from [printer]. 4 select the paper size from [paper...

  • Page 64

    - 64 - 4. Print if setting details are not displayed in the print dialog box for mac os x10.8.5 to 10.11, click [show details] at the bottom of the dialog box. 6 click [print]..

  • Page 65

    - 65 - 4. Print cancelling a print job to cancel an ongoing print job, press the (stop) button on the operator panel. To cancel jobs in the print queue, select jobs from the job list displayed on the operator panel to delete. To cancel printing, follow the steps below. • the pages that are ready to ...

  • Page 66

    - 66 - 4. Print about screens and functions of each printer driver • windows pcl printer driver • windows ps printer driver • mac os x ps printer driver • [setup] tab windows pcl printer driver item description 1 driver setting saves your settings. 2 image layout displays a sample image for the set ...

  • Page 67

    - 67 - 4. Print • [job options] tab • [extend] tab item description 1 quality specifies the resolution for printing. 2 scale specifies the enlargement/reduction rate for printing. 3 copies specifies the number of copies to print. 4 job type specifies the print type. 5 advanced sets other printing se...

  • Page 68

    - 68 - 4. Print • [layout] tab • [paper/quality] tab windows ps printer driver item description 1 orientation specifies the printing direction. 2 print on both sides specifies this setting when you want to perform duplex printing. 3 page order specifies a page order to print. 4 page format specifies...

  • Page 69

    - 69 - 4. Print • [job options] tab • [color] tab item description 1 quality specifies the resolution for printing. If you set [toner saving], the print density decreases to save toner. 2 job type specifies the job type and the number of copies to print. [job type option] can be used if [store to sh...

  • Page 70

    - 70 - 4. Print • [layout] panel • [color matching] panel • [paper handling] panel mac os x ps printer driver item description 1 pages per sheet selects the number of pages that is printed on a sheet of paper. 2 layout direction specifies the layout that is applied when printing multiple pages on a ...

  • Page 71

    - 71 - 4. Print • [paper feed] panel • [cover page] panel 2 pages to print specifies pages to print. 3 page order specifies a page order to print. 4 scale to fit paper size prints to fit a paper size. A document may not be printed correctly depending on the setting. Enlarges or reduces a document to...

  • Page 72

    - 72 - 4. Print • [color] panel • [print options] panel item description 1 grayscale specifies to use monochrome printing. 2 color specifies alignment to color mode when printing in color. Item description 1 print options specifies alignment to the items that have been set such as print quality, pap...

  • Page 73

    - 73 - 4. Print • [user authentication] panel • [secure print] panel item description 1 use user authentication select this check box if you set user authentication when printing. 2 user name the user name for user authentication. 3 password the password for user authentication. 4 authentication typ...

  • Page 74

    - 74 - 4. Print • [supply levels] panel item description 1 consumables displays the remaining amount of consumables..

  • Page 75

    - 75 - 4. Print names and functions of screen items for print item description 1 stationary button area displays buttons that appear on the screen at all times. 2 title and operation guide area displays the title of the current screen and provides guide for possible operations. 3 main area displays ...

  • Page 76: Maintenance

    5 maintenance replacing consumables cleaning each part of the machine.

  • Page 77

    - 77 - 5. Maintenance replacing consumables this category describes how to replace toner cartridges and image drums. For other consumables, see the advanced manual. • cautions when replacing consumables • replacing the toner cartridges • replacing the image drum • replacing the image drum and toner ...

  • Page 78

    - 78 - 5. Maintenance • use oki data genuine consumables to ensure optimum performance of the products. • charges for services for problems caused by the use of consumables other than oki data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (although the ...

  • Page 79

    - 79 - 5. Maintenance 3 identify an empty toner cartridge by its label color. 4 pinch the tip of blue lever (b) of the toner cartridge and turn it toward you until the tip aligns on the lug of the cartridge. 5 lift the toner cartridge (c) from right side, and remove it from the machine. While removi...

  • Page 80

    - 80 - 5. Maintenance do not insert a toner cartridge without removing the tape. 10 hold the cartridge, pinch the tip of blue lever (b) of the toner cartridge, and turn forward until the tip aligns on the lug of the cartridge. If the toner cartridge is not securely attached, printing quality may det...

  • Page 81

    - 81 - 5. Maintenance 12 close the output tray (a) slowly and push the center of the output tray for confirmation. 13 please recycle toner cartridges. If you have to dispose of used toner cartridges, put them into polyethylene bags or other container, and be sure to follow the regulations or instruc...

  • Page 82

    - 82 - 5. Maintenance you can set when to display the "[color] image drum near life" message. Press [device setting] > [admin setup] > [user install] > [drum near life timing] on the touch panel to change the setting. Available values are from 500 to 5,000 (in 500 increments). 1 prepare new image dr...

  • Page 83

    - 83 - 5. Maintenance 9 remove the toner cover. 10 insert the toner cartridge (d) removed in step 6 by aligning its left side indentation (e) with the protrusion (h) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. 11 hold ...

  • Page 84

    - 84 - 5. Maintenance 13 close the output tray (a) slowly and push the center of the output tray for confirmation. 14 please recycle image drums. If you must dispose of an image drum, put it in a plastic bag or similar container and dispose of it in accordance with your municipality's ordinances or ...

  • Page 85

    - 85 - 5. Maintenance while removing consumables, be careful not to hit them to the led head. 5 unpack a new image drum and place it on the flat surface. 6 remove the desiccant pack. 7 remove the toner cover. 8 unpack a new toner cartridge. 9 shake the cartridge several times vertically and horizont...

  • Page 86

    - 86 - 5. Maintenance 11 insert a new toner cartridge (d) by aligning its left side indentation (e) with the protrusion (f) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. For the installation method, refer to "replacing t...

  • Page 87

    - 87 - 5. Maintenance cleaning each part of the machine • cleaning the led head clean the led head if vertical white lines appear, images are faded, or the periphery of letters are smudged in the printouts. • do not use solvents, such as methyl alcohol or thinners, because they may damage the led he...

  • Page 88

    - 88 - 5. Maintenance 2 wipe the four lenses of the led heads with a soft tissue paper lightly. 3 close the output tray (a) slowly and push the center of the output tray for confirmation..

  • Page 89: Troubleshooting

    6 troubleshooting if paper jams occur print problems if an error message is displayed on the operator panel.

  • Page 90

    - 90 - 6. Troubleshooting if paper jams occur • if the error code is "370", "371", "372" • if the error code is "380", "381", "382", "385", "389" • if the error code is "390" • if the error code is "391", "392", "393" • if the error code is "409" 1 press the button (a) and open the output tray (a) c...

  • Page 91

    - 91 - 6. Troubleshooting 3 cover the removed image drums with paper so that the image drums are not exposed to light. 4 pull out the jammed paper gently to the rear of the machine (the direction of the arrow) if an edge of jammed paper can be seen. 5 if paper jams in the fuser unit, press the jam r...

  • Page 92

    - 92 - 6. Troubleshooting 8 tilt back the lock levers on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 9 remove the jammed paper slowly by pulling the edge of paper. 10 hold the lock levers of belt unit and place the belt unit into the machine. 11 tu...

  • Page 93

    - 93 - 6. Troubleshooting 12 hold the fuser unit handle and place the fuser unit into the machine. 13 tilt the lock levers on the both sides of the fuser unit. 14 replace the four image drums into the machine 15 close the output tray (a) slowly and push the center of the output tray for confirmation...

  • Page 94

    - 94 - 6. Troubleshooting 1 press the button (a) and open the output tray (a) completely. 2 remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to the led head. 3 cover the removed image drums with paper so ...

  • Page 95

    - 95 - 6. Troubleshooting 6 tilt back the lock levers (c) on the both sides of the fuser unit toward you. 7 hold the fuser unit (e) handle and lift the fuser unit out of the machine. 8 if jammed paper remains in the machine, hold the both sides of the paper to remove it gently. 9 hold the fuser unit...

  • Page 96

    - 96 - 6. Troubleshooting 10 tilt the lock levers (c) on the both sides of the fuser unit. 11 put all four image drums back into the machine. 12 close the output tray (a) slowly and push the center of the output tray for confirmation. Task is complete..

  • Page 97

    - 97 - 6. Troubleshooting 1 if paper is loaded on the mp tray (a), remove the paper. 2 press the button (a) and open the output tray (a) completely. 3 remove the four image drums from the machine and place the image drums on a flat surface. While removing consumables, be careful not to hit them to t...

  • Page 98

    - 98 - 6. Troubleshooting 6 put all four image drums back into the machine. 7 close the output tray (a) slowly and push the center of the output tray for confirmation. 8 when loading paper on the mp tray, load the paper with the print side face up. Task is complete..

  • Page 99

    - 99 - 6. Troubleshooting a paper jam has occurred while feeding paper from a paper tray. If paper jams occur frequently, clean the paper feed rollers. For details, refer to "cleaning the paper feed rollers (tray 1/tray 2/tray 3) (advanced manual)". This procedure uses tray 1 as an example. 1 gently...

  • Page 100

    - 100 - 6. Troubleshooting 5 close the output tray (a) slowly and push the center of the output tray for confirmation. Task is complete. Opening and closing the output tray starts printing. 1 close the rear output tray. 2 press the button (a) and open the output tray (a) completely. 3 remove the fou...

  • Page 101

    - 101 - 6. Troubleshooting while removing consumables, be careful not to hit them to the led head. 4 cover the removed image drums with paper so that the image drums are not exposed to light. 5 remove the jammed paper slowly by pulling the edge of paper. 6 if paper jams in the fuser unit, press the ...

  • Page 102

    - 102 - 6. Troubleshooting 8 hold the fuser unit handle and lift the fuser unit out of the machine. 9 tilt the lock levers on the both sides of the belt unit toward you and remove the belt unit by holding the lock levers. 10 remove the jammed paper slowly by pulling the edge of paper. 11 hold the lo...

  • Page 103

    - 103 - 6. Troubleshooting 12 turn forward the lock levers on the both sides of the belt unit. 13 hold the fuser unit handle and place the fuser unit into the machine. 14 tilt the lock levers on the both sides of the fuser unit. 15 put all four image drums back into the machine. 16 close the output ...

  • Page 104

    - 104 - 6. Troubleshooting print problems • unable to print • common to windows and mac os x • for windows unable to print cause solution reference the machine is in sleep mode or deep sleep mode. Press the (power save) button to enter standby status. Saving power consumption with the power save fun...

  • Page 105

    - 105 - 6. Troubleshooting the machine is processing data from another interface. Wait until printing is complete. - [received invalid data] is displayed on the touch panel and the machine does not print. Press [device settings], select [admin setup] > [print setup] > [print menu] > [printer adjust]...

  • Page 106

    - 106 - 6. Troubleshooting if an error message is displayed on the operator panel if an error occurs in this machine, an error message and/or an error code (a 3-digit number) is displayed on the touch panel and (status) on the operator panel blinks or lights up. Press [details] and clear the error f...

  • Page 107

    - 107 - 6. Troubleshooting wait a moment. Executing maintenance. The programs on the machine are being updated. Do not turn the machine off until the update completes. The machine automatically restarts after the update completes. Toner low. The toner indicated on the screen is low. Have a new toner...

  • Page 108

    - 108 - 6. Troubleshooting [tray] empty. No paper is loaded in the indicated tray. Load paper. File system is full. Memory in the file system is full. Delete unnecessary files. The file system is write-protected. The file you are trying to write is write-protected. Check the file name. Insufficient ...

  • Page 109

    - 109 - 6. Troubleshooting message data written ok. Messages to be displayed on the machine are now updated. Turn the machine off, and then back on. Wait for a while. Please check data. Message data write error updating messages to be displayed on the machine failed. Make sure that you use right dat...

  • Page 110

    - 110 - 6. Troubleshooting paper size error. Reset paper in [tray]. Error: 400 paper size error has occurred in the indicated tray. Make sure that the size of paper loaded in the tray matches the [paper size] setting set on the operator panel. Load paper according to the paper size and direction set...

  • Page 111

    - 111 - 6. Troubleshooting image drum not properly installed. Check image drum. Error: 340, 341,342, 343 the indicated image drum is not installed correctly. Remove and re-install the image drum. C: cyan (blue), m: magenta (red), y: yellow, k: black the fuser unit is not installed correctly. Reset f...

  • Page 112

    - 112 - 6. Troubleshooting restricted access error data deleted due to printing restrictions. A print job was deleted due to an unauthorized user. Contact your administrator for printing. Incompatible usb device connected. Remove the connected usb device. An unsupported usb device is connected. Remo...

  • Page 113

    - 113 - 6. Troubleshooting file loading from usb. Data is being read from usb memory. Press the stop button to cancel reading. Image drum sensor error. The toner sensor error has occurred in the image drum indicated on the screen. Rear output tray is open, so 2-sided printing is disabled. Error code...

  • Page 114

    - 114 - 6. Troubleshooting receiving data timeout. Data could not received within a certain period of time. Ipv4 address is conflicted. Please change ipv4 address. The ip address assigned to this machine is duplicated with that of another device. Check the ip addresses, and then assign another ip ad...

  • Page 115: Management/specifications

    7 management/specifications changing the administrator password saving power consumption with the power save function specifications this section describes how to manage the machine and its specifications..

  • Page 116

    - 116 - 7. Management/specifications changing the administrator password it is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. 1 press [device settings] on...

  • Page 117

    - 117 - 7. Management/specifications saving power consumption with the power save function the machine has three power save modes: power save, sleep, and deep sleep. In power save mode, the display screen turns off and the power saving indicator lights up or blinks. Press the (power save) button to ...

  • Page 118

    - 118 - 7. Management/specifications 1 press [device settings] on the touch panel. 2 press or several times and press [admin setup]. 3 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. 4 press or sever...

  • Page 119

    - 119 - 7. Management/specifications • mib* *references with some supported mib (the get command) are possible in deep sleep mode. In deep sleep mode, the following protocols that have the client function do not operate. • e-mail alert* 2 • snmp trap • wins* 1 • sntp* 2 in a network environment wher...

  • Page 120

    - 120 - 7. Management/specifications 1 press [device settings] on the touch panel. 2 press or several times and press [admin setup]. 3 enter the administrator name and password and press [ok]. The factory default administrator name and password are "admin" and "999999" respectively. 4 press or sever...

  • Page 121

    - 121 - 7. Management/specifications specifications • general specifications • printing specifications • network specifications • wireless lan specifications (option) general specifications item c542/es5442 cpu mf2 667mhz memory ddr3 32bit 1gb rom 3gb weight (including consumables) approx. 24 kg dim...

  • Page 122

    - 122 - 7. Management/specifications printing specifications item c542/es5442 printing method dry electrophotographic recording method with led (light-emitting diode) page-description language postscript 3, pcl5c, pcl6 (xl), epson fx, ibm proprinter, xps, pdf (v1.7 or earlier) resident fonts pcl: 87...

  • Page 123

    - 123 - 7. Management/specifications regulatory wireless lan statements - fcc statement - ic statement - europe-ce declaration of conformity. Fcc statement fcc warning changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate t...

  • Page 124

    - 124 - 7. Management/specifications cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device. Le présent appareil est conforme aux la partie 15 des règles de la fcc et cnr d'ubdustrie canada applicables aux appare...

  • Page 125

    Oki systems (uk) ltd blays house wick road egham surrey tw20 0hj http://www.Oki.Co.Uk oki systems ireland limited the square industrial complex tallaght dublin 24 http://www.Oki.Ie oki systems ireland limited - northern ireland 19 ferndale avenue glengormley bt36 5al northern ireland http://www.Oki....

  • Page 126

    46472602ee rev1.