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Oki C813n User Manual

Manual is about: Colour Laser Printer

Summary of C813n

  • Page 1

    - 1 - c813n c823n/c823dn c833n/c833dn c843n/c843dn es8433 es8443.

  • Page 2: About The Product Warranty

    - 2 - ● ● about the product warranty every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in softw...

  • Page 3: Emergency First Aid

    - 3 - ● ● emergency first aid take care with toner powder: if swallowed, give small amounts of cold water and seek medical attention. Do not attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amoun...

  • Page 4: For Your Safety

    - 4 - ● ● for your safety read the user’s manual for your safety before using the product. Cautions related to safety warning a warning provides additional information which, if ignored, may result in a risk of personal injury. Caution a caution provides additional information which, if ignored, may...

  • Page 5: Manual Composition

    - 5 - ● ● manual composition the following manuals are included with this product. ● quick guide this notes brief descriptions of how to install this printer. ● user’s manual (setup) ---- this document basic operations are described to aid understanding of this printer. The initial setup description...

  • Page 6: Notation Used In This Manual

    - 6 - notation used in this manual the following notations may be used in this manual. ● c813n → c813 ● c823n/c823dn → c823 ● c833n/c833dn → c833 ● c843n/c843dn → c843 ● postscript3 emulation → pse, postscript3 emulation, postscript3 emulation ● microsoft ® windows ® 10 64-bit edition operating syst...

  • Page 7: Contents

    - 7 - contents about the product warranty .....................................................................2 emergency first aid .................................................................................3 manufacturer ..........................................................................

  • Page 8

    - 8 - contents 2. Printing basic operation .................................................... 43 supported paper ................................................................................... 43 how to print from the tray ..................................................................... 4...

  • Page 9: 5.  Appendix

    - 9 - contents 4. Maintenance ...................................................................... 96 replacing consumables and maintenance units ......................................... 96 replacing toner cartridges ...................................................................................

  • Page 10: 1. Setup

    - 10 - 1 1. Setup 1. Setup how to set up is explained in this chapter. Setup flow 1. Checking products ● checking package contents ● checking names of the operator panel and how to operate ● checking names of product parts ● checking options 2. Checking the placement environment ● checking the place...

  • Page 11: Checking Products

    - 11 - checking products 1 1. Setup ● ● checking products this section gives an overview of the printer. Checking package contents check that you have everything shown below. Caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 37 kg or 40 ...

  • Page 12: Operator Panel

    - 12 - operator panel 1 1. Setup ● ● operator panel this section explains the names and functions of components on the operator panel and how to enter text. 1 3 4 5 5 6 7 8 12 13 10 11 9 2 no. Name function 1 display screen displays operating instructions and the status of the printer. 2 on line > b...

  • Page 13: How to Use The Function Key

    - 13 - operator panel 1 1. Setup how to use the function key press numeric keys after pressing the fn > key when the message “ ready to print ” appears on the display screen. The function menu corresponding to the number entered is displayed. 1 press the fn > key. 2 press the numeric keys (0-9) to d...

  • Page 14: Names of Components

    - 14 - operator panel 1 1. Setup names of components 1 2 3 4 5 6 7 8 8 no. Name 1 front cover 2 front cover open lever 3 operator panel 4 power switch 5 output tray 6 multipurpose tray 7 tray 1 8 air vents 9 10 11 12 13 14 15 no. Name 9 output tray open button 10 toner cartridge image drum (k: black...

  • Page 15: Available Options

    - 15 - operator panel 1 1. Setup available options the following options are available for your printer: ● additional tray unit (tray 2/3/4) ● additional ram (256 mb or 512 mb) ● 16 gb sd memory card kit ● wireless lan module reference ● for details on how to install the options, refer to “installin...

  • Page 16: Placement Environment

    - 16 - checking the placement environment 1 1. Setup ● ● checking the placement environment placement environment your printer must be placed in the following environment: temperature: 10 - 32°c humidity: 20% - 80% rh (relative humidity) maximum wet bulb temperature: 25°c recommended environment: 17...

  • Page 17: Preparing Your Printer

    - 17 - preparing your printer 1 1. Setup ● ● preparing your printer this section explains how to unpack your printer and how to turn it on and off. Unpacking caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 37 kg or 40 kg. Note ● be sur...

  • Page 18

    - 18 - preparing your printer 1 1. Setup 4 remove the protective sheets from four image drums. (1) place an image drum on a newspaper. Remove a tape (6) stuck on a protective sheet (5) and open it. 6 5 (2) pull out a protective sheet to the direction of the arrow. Note ● do not turn the blue lever o...

  • Page 19: Loading Paper

    - 19 - preparing your printer 1 1. Setup loading paper reference ● please refer to “supported paper” p.43 for information on how to load paper into the printer. 1 pull out the paper tray (1). 1 2 set the paper size dial (2) to match the loading paper size. Set the dial to [a4 ] when loading the a4 s...

  • Page 20: Turning On/off The Power

    - 20 - preparing your printer 1 1. Setup 5 load paper with the print side face down and press it from above. Note ● do not load paper exceeding the [ ] mark (5) of the paper guide. 5 6 secure the loaded paper with the paper guide. 7 check if a size of loaded paper matches the setting of paper size d...

  • Page 21

    - 21 - preparing your printer 1 1. Setup turning on the power 1 plug the ac cord (1) into the ac power socket of your printer. 1 2 plug the ac cord into the electric socket. 3 hold down the power switch (2) for about 1 second to turn on the power. 2 the power switch led indicator lights up when the ...

  • Page 22

    - 22 - preparing your printer 1 1. Setup power save mode and deep sleep mode two-phase power conservation enables you to save on power consumed by the printer. Power save mode when your printer is not used for a certain period of time, it automatically enters the power save mode to reduce the power ...

  • Page 23: Installing Options

    - 23 - preparing your printer 1 1. Setup installing options this section explains how to install options on your printer. The following options are available: ● additional tray unit (tray 2/3/4) ● additional ram (256 mb or 512 mb) ● 16 gb sd memory card kit ● wireless lan module note ● be sure to tu...

  • Page 24

    - 24 - preparing your printer 1 1. Setup ● do not apply force to the printer’s output tray while it is open. ● do not apply downward force to the paper tray while it is pulled out. ● do not apply force to the printer from the back while the paper tray is pulled out. Installing additional ram install...

  • Page 25

    - 25 - preparing your printer 1 1. Setup 3 slide the metal plate (2) upward to remove. Note ● if the sd memory card socket is attached, remove the sd memory card. (1) put your finger in the recess of the metal plate (2), and slide it upward. 2 (2) pinch the lower part of the metal plate (2), and pul...

  • Page 26

    - 26 - preparing your printer 1 1. Setup 7 close the access cover (1). 1 8 plug the ac cord and ethernet or usb cable into your printer, and then turn on the power switch. 9 press the scroll button or on the operator panel. 10 press the scroll button to select [ configuration ] and press the enter >...

  • Page 27

    - 27 - preparing your printer 1 1. Setup installing the 16-gb sd memory card kit for storing print data or a secure printing, install the sd memory card kit. Sd memory socket sd memory card memo ● the sd memory socket is attached to the sd memory card. Note ● use only genuine oki data products. The ...

  • Page 28

    - 28 - preparing your printer 1 1. Setup 5 install the sd memory card (4) into the sd memory card socket (5). 4 5 6 install the sd memory socket to the printer with the screw (6) and tab (7) for the sd memory card socket and attach the connector (8). 6 7 8 7 install the metal plate (2). (1) first, i...

  • Page 29

    - 29 - preparing your printer 1 1. Setup 12 press the scroll button several times to select [ system ] and press the enter > button. 13 press the scroll button several times to select [ sd card ] and press the enter > button. 14 check that the value of [ sd card ] is [ 16 gb ]. Sd card 1/1 15gb[f52]...

  • Page 30: Connecting to A Computer

    - 30 - connecting to a computer 1 1. Setup ● ● connecting to a computer this section explains how to connect your printer to a computer and install a printer driver software using the provided “software dvd-rom”. Prepare a computer with a dvd drive. Connection method you can select either of the fol...

  • Page 31: Network Connection

    - 31 - connecting to a computer 1 1. Setup network connection perform the following procedure to connect your printer to a computer via network. Connecting an ethernet cable be sure to connect your printer to a network with an ethernet cable before driver installation. 1 prepare an ethernet cable (1...

  • Page 32

    - 32 - connecting to a computer 1 1. Setup first, set the ip address of the printer. 1 turn on the printer. 2 press the menu > button on the operator panel. 3 press the scroll button to select [ admin setup ], and press the enter > button. 4 enter the administrator password, using the numeric (0-9) ...

  • Page 33

    - 33 - connecting to a computer 1 1. Setup 10 enter the ip address using the numeric (0-9) keys, and press the enter > button. To move to the next box, press the enter > button. 11 press the back > button until [ network setup ] is displayed. Press the scroll button to select [ subnet mask ], and pr...

  • Page 34

    - 34 - connecting to a computer 1 1. Setup next, install the printer driver on the computer. 1 insert the included “software dvd-rom” into a computer. 2 when [ autoplay ] is displayed, click [ run setup.Exe ]. Memo ● if the [ user account control ] dialog box is displayed, click [ yes ]. 3 select a ...

  • Page 35

    - 35 - connecting to a computer 1 1. Setup 12 click [ exit ]. Installing a printer driver (for mac os x) to complete the network connection with a mac operating system, install a printer driver on the computer and set your printer as a network printer. Note ● disable the anti-virus software before s...

  • Page 36

    - 36 - connecting to a computer 1 1. Setup 13 make sure that the machine is added to [ printers ] and [ oki c833 ps ] is displayed for [ kind ]. Note ● if [ oki c833 ps ] is not displayed for [ kind ] correctly, click [ - ], delete the machine from [ printers ], and then newly perform steps 8 to 12....

  • Page 37: Usb Connection

    - 37 - connecting to a computer 1 1. Setup memo ● to change the name, enter a new name into [ name: ]. 11 click [ add ]. 12 when [ installable options ] is displayed, click [ continue ]. 13 make sure that the machine is added to [ printers ] and [ oki c823 pcl ] is displayed for [ kind ]. Note ● if ...

  • Page 38

    - 38 - connecting to a computer 1 1. Setup installing a printer driver (for windows) note ● you must be logged in as an administrator to complete this procedure. 1 insert the included “software dvd-rom” into a computer. 2 when [ autoplay ] is displayed, click [ run setup.Exe ]. Memo ● if the [ user ...

  • Page 39

    - 39 - connecting to a computer 1 1. Setup 12 click [ exit ]. Installing a printer driver (for mac os x) note ● disable the anti-virus software before starting this procedure. Install the mac os x ps printer driver. (except c813/c823) when the installation is complete, print a test page in step 14. ...

  • Page 40

    - 40 - connecting to a computer 1 1. Setup 13 make sure that the machine is added to [ printers ] and [ oki c833 ps ] is displayed for [ kind ]. Note ● if [ oki c833 ps ] is not displayed for [ kind ] correctly, click [ - ], delete the machine from [ printers ], and then newly perform steps 8 to 12....

  • Page 41: When Adding Options

    - 41 - connecting to a computer 1 1. Setup memo ● to change the name, enter a new name into [ name: ]. 11 click [ add ]. 12 when [ installable options ] is displayed, click [ continue ]. 13 make sure that the machine is added to [ printers ] and [ oki c823 pcl ] is displayed for [ kind ]. Note ● if ...

  • Page 42

    - 42 - connecting to a computer 1 1. Setup for windows ps driver 1 click [ start ] > [ devices and printers ]. 2 right-click the [ oki c833 ] icon and then select [ printer properties ]. (if you have installed multiple printer drivers, select [ printer properties ] > [ oki c833 ps ].) 3 select the [...

  • Page 43: 2. Printing Basic Operation

    - 43 - 2 2. Printing basic oper ation 2. Printing basic operation this chapter describes how to print documents from a computer. ● ● supported paper supported paper types for high-quality printing, be sure to use paper types that satisfy requirements such as those for material quality, weight, and s...

  • Page 44

    - 44 - supported paper 2 2. Printing basic oper ation paper type paper size mm (inch) paper weight envelope nagagata #3 120 x 235 envelopes should be 24lb paper, and flap parts of envelopes should be folded. Nagagata #4 90 x 205 nagagata #40 90 x 225 youkei #0 120 x 235 youkei #4 105 x 235 kakugata ...

  • Page 45

    - 45 - supported paper 2 2. Printing basic oper ation storing paper store paper under the following conditions to maintain quality. ● inside a cabinet or other dry and dark place ● on a flat surface ● temperature: 20°c ● humidity: 50% rh (relative humidity) do not store in the following locations. ●...

  • Page 46

    - 46 - supported paper 2 2. Printing basic oper ation paper loaded on the tray your printer has two built-in trays (tray 1 and the mp tray) and an additional tray unit (tray 2/3/4). Refer to the list below to check the supported paper and capacities of each tray. Note ● duplex printing can not be pe...

  • Page 47

    - 47 - supported paper 2 2. Printing basic oper ation tray supported paper size paper capacity paper weight mp tray ● a3 ● a4 ● a5 ● a6* ● b4 ● b5 ● b6 ● b6 half* ● tabloid ● letter ● legal 13” ● legal 13.5” ● legal 14” ● executive ● statement* ● 8.5”sq ● folio ● 8k (260 x 368 mm) ● 8k (270 x 390 mm...

  • Page 48: How to Print From The Tray

    - 48 - how to print from the tray 2 2. Printing basic oper ation ● ● how to print from the tray the following procedure explains how to load paper in tray 1 or tray 2/3/4 (option). Memo ● this procedure explains to load paper in tray 1. The same procedure is applied to tray 2/3/4. 1 pull out the pap...

  • Page 49

    - 49 - how to print from the mp tray 2 2. Printing basic oper ation ● ● how to print from the mp tray this procedure explains how to load paper in the mp tray. Note ● do not load paper of different sizes, types or weights at the same time. ● when adding paper, remove the paper on the mp tray and str...

  • Page 50

    - 50 - how to print from the mp tray 2 2. Printing basic oper ation abc when loading paper vertically or horizontally com-10, dl, c5 abc c4 memo ● when loading envelopes in the mp tray, load them face up with the orientation noted below. - com-10, dl and c5 are loaded with the flap folded and the fl...

  • Page 51

    - 51 - how to print from the mp tray 2 2. Printing basic oper ation 11 press the back > button until [ mptray config ] is displayed. 12 press the scroll button to select [ media type ] and then press the enter > button. 13 press the scroll button to select the type of the loaded paper and then press...

  • Page 52

    - 52 - how to print from the mp tray 2 2. Printing basic oper ation for windows ps printer driver 1 from the [ file ] menu, select [ print ]. 2 click [ preferences ] or [ properties ]. 3 select the [ paper/quality ] tab. 4 select [ multi-purpose tray ] from [ paper source ]. 5 click [ advanced ]. 6 ...

  • Page 53: Printing In Custom Sizes

    - 53 - printing in custom sizes 2 2. Printing basic oper ation ● ● printing in custom sizes to load custom size paper, you need to register the width and length of the paper before printing. The range of the sizes you can set differs according to the paper tray. Tray available size range tray1 width...

  • Page 54

    - 54 - printing in custom sizes 2 2. Printing basic oper ation 8 press the scroll button to select [ x dimension ] and then press the enter > button. 9 enter the paper width value using the ten-key pad and then press the enter > button. 10 press the back > button. 11 press the scroll button to selec...

  • Page 55

    - 55 - printing in custom sizes 2 2. Printing basic oper ation for windows ps printer driver 1 click [ start ] and select [ devices and printers ]. 2 right-click the your printer icon and select the type of driver you want to specify from [ printing preferences ]. 3 on the [ layout ] tab, click [ ad...

  • Page 56

    - 56 - printing in custom sizes 2 2. Printing basic oper ation open the file you want to print, and print it in the following procedures. For windows pcl printer driver 1 from the [ file ] menu, select [ print ]. 2 click [ preferences ] or [ properties ]. 3 on the [ setup ] tab, select a paper size ...

  • Page 57: Paper Output

    - 57 - paper output 2 2. Printing basic oper ation ● ● paper output your printer outputs to the output tray or rear output tray. Paper types that can be outputted to each stacker are as follows. Output stacker supported paper type paper output capacity output tray ● plain paper ● recycled paper ● 20...

  • Page 58: Convenient Print Functions

    - 58 - convenient print functions 2 2. Printing basic oper ation ● ● convenient print functions the following convenient print functions are available. For details, refer to the user’s manual (advanced). Printing on postcards, reply postcards or envelopes printing on labels printing on custom size p...

  • Page 59: Canceling Printing

    - 59 - canceling printing 2 2. Printing basic oper ation ● ● canceling printing press the cancel > button on the operator panel to cancel print jobs being currently printed or preparing for a print. When you press the cancel > button is pressed, the following message appears. To cancel printing, sel...

  • Page 60: Power Save Mode

    - 60 - setting the time that elapses before entering the power save mode 2 2. Printing basic oper ation ● ● setting the time that elapses before entering the power save mode note ● when a printer is in the power saving mode, press the power save > button to restore from the mode. ● check if the mess...

  • Page 61: Deep Sleep Mode

    - 61 - setting the time that elapses before entering the deep sleep mode 2 2. Printing basic oper ation ● ● setting the time that elapses before entering the deep sleep mode note ● when a printer is in the power saving mode, press the power save > button to restore from the mode. ● check if the mess...

  • Page 62

    - 62 - setting the time that elapses before entering the deep sleep mode 2 2. Printing basic oper ation constraints when in deep sleep mode this section explains constraints when in the deep sleep mode. The printer may not enter the deep sleep mode if an error is displayed. Printer driver utility co...

  • Page 63

    - 63 - setting the time that elapses before entering the deep sleep mode 2 2. Printing basic oper ation network function constraints in the deep sleep mode, the following constraints apply to network functions. Does not enter the deep sleep mode in the following cases, a printer will not enter the d...

  • Page 64: (Auto Power Off)

    - 64 - settings for turning power off automatically (auto power off) 2 2. Printing basic oper ation ● ● settings for turning power off automatically (auto power off) note ● in the factory default, a printer does not enter the auto power off mode while connecting to the network. Setting the auto powe...

  • Page 65

    - 65 - settings for turning power off automatically (auto power off) 2 2. Printing basic oper ation setting the time that elapses before entering the auto power off mode note ● when a printer is in the power saving mode, press the power save > button to restore from the mode. ● check if the message ...

  • Page 66: Setting The Buzzer

    - 66 - setting the buzzer 2 2. Printing basic oper ation ● ● setting the buzzer you can set the buzzer volume when a paper jam occurs. 1 press the scroll button or on the operator panel. 2 press the scroll button several times to select [ admin setup ], and press the enter > button. 3 enter the admi...

  • Page 67: 3. Troubleshooting

    - 67 - 3 3. Troubleshooting 3. Troubleshooting this chapter provides solutions to the problems you may encounter while operating your printer. Memo ● meanings of symbols in error messages: - “%color%” indicates cyan (c), magenta (m), yellow (y) or black (k). - “%tray%” indicates tray 1, tray 2, tray...

  • Page 68: Paper Is Removed

    - 68 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting ● ● when paper jams occurs/when an error message does not disappear even after jammed paper is removed when paper is jammed inside a printer or when an error message does no...

  • Page 69

    - 69 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting status message on the display screen message displayed after the button is pressed reference page error code paper jams 1st line open cover 382, 383 page 73 2nd line paper j...

  • Page 70

    - 70 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 4 open the upper duplex unit cover (2) and check for jammed paper. If jammed paper remains, pull it out gently and close the cover. 2 5 replace the duplex unit (1) into the ...

  • Page 71

    - 71 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 6 open the upper duplex unit cover (4) and check for jammed paper. If jammed paper remains, remove it, and close the cover. 4 7 replace the duplex unit (3) to the printer. 3...

  • Page 72

    - 72 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting error code 381, 638 a paper jam has occurred under an image drum. 1 insert your finger into the recess on the right side of the printer and pull the front cover open lever (...

  • Page 73

    - 73 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 6 return all four image drums into the printer carefully. 7 close the output tray (4) by pushing the both sides of the cover firmly. 4 8 close the front cover (2). Note ● th...

  • Page 74

    - 74 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 4 cover the removed image drums with paper so that the image drums are not exposed to light. 5 remove the jammed paper remaining inside of the unit. 6 lift the left lock lev...

  • Page 75

    - 75 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 10 push the left lock lever (5) of the fuser unit backward. 5 11 return all four image drums into the printer carefully. 12 close the output tray (4) by pushing the both sid...

  • Page 76

    - 76 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 3 remove the jammed paper gently by pulling the edge of paper. Remove the paper from the back gently if the edge of paper cannot be seen. 4 close the front cover (3). 3 5 if...

  • Page 77

    - 77 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 2 remove the jammed paper. 3 return the tray (1) to the printer. 1 4 insert your finger into the recess on the right side of the printer and pull the front cover open lever ...

  • Page 78

    - 78 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting ● ● when the message for replacement of consumables or maintenance unit appears when the time to replace consumables or maintenance unit is close and replacement must be done, the message “ …low ”...

  • Page 79

    - 79 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting memo ● “xxx” described on the list below changes according to the printer status. Status message on the display screen message displayed after the button is pressed reference page or remedy error ...

  • Page 80

    - 80 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting status message on the display screen message displayed after the button is pressed reference page or remedy error code image drums 1st line install new image drum 680, 681, 682, 683 page 101 2nd l...

  • Page 81: Paper Size Error Appears

    - 81 - when the message for paper replacement or paper size error appears 3 3. Troubleshooting ● ● when the message for paper replacement or paper size error appears when the media type or media size loaded in a tray does not match the settings specified in the printer driver, the message “ change p...

  • Page 82: Other Error Messages

    - 82 - other error messages 3 3. Troubleshooting ● ● other error messages this section explains the causes and remedies for an error message and the function of the attention > indicator. An error message appears on the display screen of the operator panel. To display an error code, press the help >...

  • Page 83

    - 83 - other error messages 3 3. Troubleshooting error code message indicator cause/remedy 356 install new belt unit belt unit life please see help for details blinks the belt unit is at the end of its life. Replace it with a new belt unit. File system is full lights up the file system is full. File...

  • Page 84

    - 84 - other error messages 3 3. Troubleshooting error code message indicator cause/remedy %color% toner not installed lights up the toner cartridge of the indicated color is not installed correctly. Install the toner cartridge correctly. %tray% empty lights up the indicated tray is empty. Load the ...

  • Page 85

    - 85 - when you cannot print from the mp tray 3 3. Troubleshooting ● ● when you cannot print from the mp tray if you print from the mp tray without moving down the paper set cover, the message “ install paper mptray ” appears on the display screen. Check the message and deal with the problem. Refer ...

  • Page 86: Other Issues

    - 86 - other issues 3 3. Troubleshooting ● ● other issues this section explains the issues you may encounter while operating your printer and how to solve them. Unable to print from a computer memo ● if the following information does not solve the issue, contact your dealer. ● for issues caused by a...

  • Page 87

    - 87 - other issues 3 3. Troubleshooting network connection problems common to windows and mac os x cause remedy reference using a crossover cable. Use a straight cable. - the printer is turned on before a cable was connected. Connect cables before turning on the printer. Page 31 the hub and the pri...

  • Page 88

    - 88 - other issues 3 3. Troubleshooting unable to install a printer driver successfully memo ● if the following information does not solve the issue, contact your dealer. ● for issues caused by an application, contact the manufacturer of the application. Usb connection problems for windows cause re...

  • Page 89: Os-Specific Constraints

    - 89 - other issues 3 3. Troubleshooting os-specific constraints constraints with windows item symptom cause/remedy printer drivers [ help ] is not displayed. The [ help ] function is not supported on ps printer drivers. The [ user account control ] dialog appears. When you launch an installer or ut...

  • Page 90: Image Quality Issues

    - 90 - other issues 3 3. Troubleshooting image quality issues memo ● if the following information does not solve your issues, contact your dealer. Symptom point to check remedy reference vertical lines appear. Paper feed direction the led heads are dirty. Wipe the led heads with a soft tissue paper....

  • Page 91

    - 91 - other issues 3 3. Troubleshooting symptom point to check remedy reference horizontal lines and spots appear periodically. Paper feed direction if the interval of lines or spots is about 94 mm (4 inches), the image drum (the green tube) is damaged or dirty. Lightly wipe the image drum with sof...

  • Page 92

    - 92 - other issues 3 3. Troubleshooting symptom point to check remedy reference color of the printed image is not what you expect. The toner is low. Replace the toner cartridge. Page 97 the setting of [ black finish ] is not suitable for the application. On the printer driver, select [ composite bl...

  • Page 93: Feeding Issues

    - 93 - other issues 3 3. Troubleshooting feeding issues memo ● if the following information does not solve the issue, contact your dealer. Symptom point to check remedy reference ● the paper often jams. ● multiple sheets are fed at once. ● the paper is fed at an angle. The printer is tilted. Place t...

  • Page 94: Machine Issues

    - 94 - other issues 3 3. Troubleshooting symptom point to check remedy reference the paper twists around the rollers in the fuser unit. The settings of media weight and type are incorrect. Press the scroll button or and then select [ menus ] > [ tray configuration ] > [ (tray name) config ] > [ medi...

  • Page 95

    - 95 - other issues 3 3. Troubleshooting symptom point to check remedy reference there is an abnormal sound. The printer is tilted. Place the printer on a flat surface. - there is a piece of paper or foreign object inside the printer. Check the inside of the printer and remove any objects. - the out...

  • Page 96: 4. Maintenance

    - 96 - 4 4. Maintenance 4. Maintenance this chapter explains how to replace consumables and maintenance units, clean the printer, and move or transport the printer. ● ● replacing consumables and maintenance units this section explains how to replace consumable items. Warning do not throw the toner o...

  • Page 97: Replacing Toner Cartridges

    - 97 - replacing consumables and maintenance units 4 4. Maintenance replacing toner cartridges note ● toner powder may spill if you remove a toner cartridge before the toner runs out. Life span of toner cartridge when the “ %color% toner low ” message (“%color%” indicates c (cyan), m (magenta), y (y...

  • Page 98

    - 98 - replacing consumables and maintenance units 4 4. Maintenance 4 lift the toner cartridge (4) from the right side, and remove it from the printer. Warning possible to get burned. ● do not throw a used toner cartridge in the fire. They may explode, and the toner inside may fly off and cause gett...

  • Page 99

    - 99 - replacing consumables and maintenance units 4 4. Maintenance 10 please recycle toner cartridges. Memo ● if you must dispose of a toner cartridge, put it in a plastic bag or similar container and dispose of it in accordance with your municipality’s ordinances or guidelines. Procedure for repla...

  • Page 100

    - 100 - replacing consumables and maintenance units 4 4. Maintenance 4 identify an empty toner cartridge by its label color (5). 5 5 slide the right blue lever (6) of the toner cartridge while pressing the top of the cartridge to unlock. 6 6 lift the toner cartridge (7) from right side, and remove i...

  • Page 101: Replacing The Image Drum

    - 101 - replacing consumables and maintenance units 4 4. Maintenance 10 turn the blue lever (6) of the toner cartridge backward until its top aligns on the mark. 6 11 close the output tray (4) by pushing the both sides of the cover firmly. 4 12 close the front cover (2). 2 note ● the front cover can...

  • Page 102

    - 102 - replacing consumables and maintenance units 4 4. Maintenance ● there is one toner cartridge for each color on the image drum. 1 prepare a new image drum. 2 insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the front cover (2) ...

  • Page 103

    - 103 - replacing consumables and maintenance units 4 4. Maintenance 8 remove the protective sheets. Place a new image drum (9) on a flat surface. 9 9 remove the toner cover (10). 10 10 insert the toner cartridge (8) taken out in step 7 to the image drum (9) by aligning its left side indentation (11...

  • Page 104: Replacing The Belt Unit

    - 104 - replacing consumables and maintenance units 4 4. Maintenance 14 close the front cover (2). Note ● the front cover cannot be closed if the output tray is not closed securely. 2 15 please recycle image drums. Memo ● if you must dispose of an image drum, put it in a plastic bag or similar conta...

  • Page 105

    - 105 - replacing consumables and maintenance units 4 4. Maintenance 3 insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward. 1 2 4 press the output tray open button (3) and open the output tray (4). Caution po...

  • Page 106

    - 106 - replacing consumables and maintenance units 4 4. Maintenance 9 hold the handle of a new belt unit with one hand and support lower part with other hand. Place the belt unit into the printer. 10 turn the blue locks (5) on each side of the belt unit in direction of the arrow. 5 5 11 return all ...

  • Page 107: Replacing The Fuser Unit

    - 107 - replacing consumables and maintenance units 4 4. Maintenance replacing the fuser unit life span of fuser unit when the “ fuser unit near life ” message appears on the display screen, prepare a replacement fuser unit. You can keep printing approximately 2500 pages until the next message appea...

  • Page 108

    - 108 - replacing consumables and maintenance units 4 4. Maintenance 6 hold the fuser unit handle (6) and lift the fuser unit out of the printer. 6 7 hold the fuser unit handle (6) and place the fuser unit into the printer. 6 8 push back the left locking lever (5) of the fuser unit to lock. 5 9 clos...

  • Page 109: Cleaning

    - 109 - cleaning 4 4. Maintenance ● ● cleaning this section explains how to clean each part of your printer. Cleaning the surface of the printer note ● do not use benzine, thinners, or alcohol as a cleaning agent. They may damage the plastic parts of the printer. ● do not lubricate your printer with...

  • Page 110

    - 110 - cleaning 4 4. Maintenance 2 release the tab (3) of the paper feed roller cover by pressing the right arm (4) inward while lifting up the mp tray (1) lightly. 1 4 3 3 also press the left arm (4) inward while lifting up the mp tray (1) lightly to release the tab (3) of the paper feed roller co...

  • Page 111: Cleaning Led Heads

    - 111 - cleaning 4 4. Maintenance 9 hook one tab (3) of the paper feed roller cover by pressing the right arm (4) inward while lifting up the mp tray (1) lightly. Note ● if closing the mp tray without returning the tab to the correct position, the paper set cover may be broken. Be sure to return the...

  • Page 112

    - 112 - cleaning 4 4. Maintenance 4 lightly wipe the lenses (5) of the led heads with soft tissue paper. 5 5 close the output tray (4) by pushing the both sides of the cover firmly. 4 6 close the front cover (2). Note ● the front cover cannot be closed if the output tray is not closed securely. 2.

  • Page 113: Moving Your Printer

    - 113 - moving or transporting your printer 4 4. Maintenance ● ● moving or transporting your printer this section explains how to move or transport your printer. Moving your printer caution it may cause injury. ● at least two people are needed to lift the printer safely because it weighs about 37 kg...

  • Page 114

    - 114 - moving or transporting your printer 4 4. Maintenance 6 hold the toner cartridges with both hands and remove them with the image drums. Remove all the toner cartridges and image drums, and place them on a flat surface. 7 secure each toner cartridge to each image drum with vinyl tape (5). 5 8 ...

  • Page 115

    - 115 - moving or transporting your printer 4 4. Maintenance 12 protect your printer with packing materials. 13 lift your printer and put it in a box. Note ● use the packing materials attached to your printer when purchased. ● after transporting or when setting up again, remove the vinyl tape used t...

  • Page 116: Before Machine Disposal

    - 116 - before machine disposal 4 4. Maintenance ● ● before machine disposal before this machine is disposed of, it is recommended to erase the registered privacy data and the stored data. The data stored in the machine is shown below. ● admin password ● registered settings in various menus ● privat...

  • Page 117: 5. Appendix

    - 117 - 5 5. Appendix 5. Appendix this chapter explains the specifications of your printer. ● ● menu list of the operator panel checking the printer’s status with the display screen from the enter > button on the operator panel, you can check the status of your printer. Checking the device status yo...

  • Page 118

    - 118 - menu list of the operator panel 5 5. Appendix menu list of the operator panel the function number is described on the right of each item. Functions print from usb memory select print file print setup paper feed copies duplex binding fit color mode print shared print f1 private print f2 : you...

  • Page 119

    - 119 - menu list of the operator panel 5 5. Appendix system serial number asset number lot number firmware version cu version pu version panel version ram flash memory sd card date and time print information configuration f100 network f101 demo page demo1 ... File list ps font list pcl font list ib...

  • Page 120

    - 120 - menu list of the operator panel 5 5. Appendix system adjust power save time (1 minute) f200 sleeptime (15 minutes) f201 auto power off time (4 hours) f202 silent mode (on) clearable warning (online) auto continue (off) manual timeout (60 seconds) timeout injob (40 seconds) timeout local (40 ...

  • Page 121

    - 121 - menu list of the operator panel 5 5. Appendix admin setup network setup enabling default gateway (when wireless lan is installed) : you must input a password. Wired (enable) tcp/ip (enable) netbios over tcp (enable) ip address set (auto) ipv4 address subnet mask gateway address dhcpv6 (disab...

  • Page 122

    - 122 - menu list of the operator panel 5 5. Appendix sidm setup sidm manual id# (2) sidm manual2 id# (3) sidm mp tray id# (4) sidm tray1 id# (1) sidm tray2 id# (5) (when tray2 is installed) sidm tray3 id# (6) (when tray3 is instaled) sidm tray4 id# (7) (when tray4 is installed) ibm ppr setup charac...

  • Page 123

    - 123 - menu list of the operator panel 5 5. Appendix others setup ram setup receive buffer size (auto) resource save (off) flash memory setup initialize sd card setup (when sd memory card is in- stalled) initialize format partition (pcl) erase sd card storage common setup check file system check al...

  • Page 124

    - 124 - menu list of the operator panel 5 5. Appendix wireless(infrastructure) setting (when wireless lan is installed) wireless(infrustructore) (disable) network setting ip address set (auto) : you must input a password. Ipv4 address subnet mask gateway address dhcpv6 (disable) automatic setup (wps...

  • Page 125: Specifications

    - 125 - specifications 5 5. Appendix ● ● specifications model model number c813/c823/c833/es8433 n35100a, n35100b c843/es8443 n35101a, n35101b general specifications c813/c823 c833/es8433 c843/es8443 cpu powerpc464fp, 800 mhz memory (maximum 768 mb) resident 256 mb 512 mb option 256 mb/512 mb 512 mb...

  • Page 126

    - 126 - specifications 5 5. Appendix printing specifications c813/c823 c833/es8433 c843/es8443 printing method dry electrophotographic recording method with led (light-emitting diode) emulation language pcl6 (xl3.0 and pcl5c), epson fx, ibm proprinter, xps pcl6 (xl3.0 and pcl5c), postscript 3, ibm p...

  • Page 127

    - 127 - specifications 5 5. Appendix c813/c823 c833/es8433 c843/es8443 warm-up time ● from power on 32 seconds (at room temperature 25°c, rated voltage) ● from power save mode 27 seconds (at room temperature 25°c, rated voltage) operating environment ● when in operation 10 - 32°c / relative humidity...

  • Page 128

    - 128 - specifications 5 5. Appendix wireless lan specifications (option) item wireless lan standard ieee802.11a/b/g/n conformity (2.4 ghz / 5 ghz) security disable, wep, wpa-psk, wpa2-psk, wpa-eap, wpa2-eap regulatory wireless lan statements - fcc statement - ic statement - europe-ce declaration of...

  • Page 129

    - 129 - specifications 5 5. Appendix cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles les radioélectriques (rf) de la fcc lignes directrices d’exposition et d’exposition aux fréquences radioélectriques (rf) cnr-1...

  • Page 130

    - 130 - specifications 5 5. Appendix printer dimensions 449 mm 360 mm 760 mm 400 mm 498 mm 774 mm 138 mm 138 mm 138 mm 1107 mm 255 mm 552 mm 300 mm 420 mm top view side view option-installed view (tray2/3/4).

  • Page 131: Index

    - 131 - index a attention indicator ............ 82 b belt unit ........................... 104 c custom sizes ...................... 53 d deep sleep mode ................. 62 duplex printing ..............46, 53 e envelope ............................ 44 f feed rollers ...................... 109 fu...

  • Page 132: Oki Contact Details

    - 132 - oki contact details oki systems (uk) ltd. Blays house wick road egham surrey tw20 0hj tel: +44 (0) 1784 274300 website: www.Oki.Com/uk oki systems (ireland) ltd a7 calmount park ballymount dublin 12 d12 tx94 ireland tel: +353 (0) 1 4049590 fax: +353 (0)1 4049591 website: www.Oki.Com/ie oki s...

  • Page 133

    - 133 - oki middle east, india and sub sahara africa building 7w a office 2008, dubai airport free zone po box 54604 dubai, uae tel: +971 4 204 5810 website: www.Oki.Com/me oki systems (finland) oy vänrikinkuja 3 02600 espoo tel: +358 (0) 207 900 800 fax: +358 (0) 207 900 809 website: www.Oki.Fi oki...

  • Page 134

    46504302ee rev3 www.Oki.Com/printing/.