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  5. User Manual

Oki C834DN User Manual

Summary of C834DN

  • Page 2: About The Product Warranty

    - 2 - ● ● about the product warranty every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in softw...

  • Page 3: Emergency First Aid

    - 3 - ● ● emergency first aid take care with toner powder: if swallowed, give small amounts of cold water and seek medical attention. Do not attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amoun...

  • Page 4: For Your Safety

    - 4 - ● ● for your safety read the user’s manual for your safety before using the product. Cautions related to safety warning a warning provides additional information which, if ignored, may result in a risk of personal injury. Caution a caution provides additional information which, if ignored, may...

  • Page 5: Manual Composition

    - 5 - ● ● manual composition the following manuals are included with this product. ● quick guide this notes brief descriptions of how to install this printer. ● user’s manual (setup) ---- this document basic operations are described to aid understanding of this printer. The initial setup description...

  • Page 6: Notation Used In This Manual

    - 6 - notation used in this manual the following notations may be used in this manual. ● c831n/c831dn → c831 ● c841n/c841dn → c841 ● postscript3 emulation → pse, postscript3 emulation, postscript3 emulation ● microsoft ® windows ® 7 64-bit edition operating system → windows 7 (64bit version) * ● mic...

  • Page 7: Contents

    - 7 - contents about the product warranty .....................................................................2 emergency first aid .................................................................................3 manufacturer ..........................................................................

  • Page 8

    - 8 - contents 2. Printing basic operation .................................................... 57 supported paper ................................................................................... 57 how to print from the tray ..................................................................... 6...

  • Page 9

    - 9 - contents 4. Maintenance .................................................................... 110 replacing consumables and maintenance units ....................................... 110 replacing toner cartridges .....................................................................................

  • Page 10: 1. Setup

    - 10 - 1 1. Setup 1. Setup how to set up is explained in this chapter. Setup flow 1. Checking products ● checking package contents ● checking names of the operator panel and how to operate ● checking names of product parts ● checking options 2. Checking the placement environment ● checking the place...

  • Page 11: Checking Products

    - 11 - checking products 1 1. Setup ● ● checking products this section gives an overview of the printer. Checking package contents check that you have everything shown below. Caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 37 kg or 40 ...

  • Page 12: Operator Panel

    - 12 - operator panel 1 1. Setup ● ● operator panel this section explains the names and functions of components on the operator panel and how to enter text. 1 3 4 5 5 6 7 8 12 13 10 11 9 2 no. Name function 1 display screen displays operating instructions and the status of the printer. 2 on line> bu...

  • Page 13: How to Use The Function Key

    - 13 - operator panel 1 1. Setup how to use the function key press numeric keys after pressing the fn> key when the message “ready to print” appears on the display screen. The function menu corresponding to the number entered is displayed. 1 press the fn> key. 2 press the numeric keys (0-9) to displ...

  • Page 14: Names of Components

    - 14 - operator panel 1 1. Setup names of components 1 2 3 4 5 6 7 8 8 no. Name 1 front cover 2 front cover open lever 3 operator panel 4 power switch 5 top cover 6 multipurpose tray 7 tray 1 8 air vents 9 10 11 12 13 14 15 no. Name 9 top cover open button 10 toner cartridge image drum (k: black) 11...

  • Page 15: Available Options

    - 15 - operator panel 1 1. Setup available options the following options are available for your printer: ● additional tray unit (tray 2/3/4) ● additional ram (256 mb or 512 mb) ● 16 gb sd memory card kit reference ● for details on how to install the options, refer to “installing options” p.23 . ● an...

  • Page 16: Placement Environment

    - 16 - checking the placement environment 1 1. Setup ● ● checking the placement environment placement environment your printer must be placed in the following environment: temperature: 10 - 32°c humidity: 20% - 80% rh (relative humidity) maximum wet bulb temperature: 25°c recommended environment: 17...

  • Page 17: Preparing Your Printer

    - 17 - preparing your printer 1 1. Setup ● ● preparing your printer this section explains how to unpack your printer and how to turn it on and off. Unpacking caution it may cause injury! ● at least two people are needed to lift the printer safely because it weighs about 37 kg or 40 kg. Note ● be sur...

  • Page 18

    - 18 - preparing your printer 1 1. Setup 4 remove the protective sheets from four image drums. (1) place an image drum on a newspaper. Remove a tape (6) stuck on a protective sheet (5) and open it. 6 5 (2) remove a desiccant (7) from an image drum. 7 (3) pull out a protective sheet to the direction ...

  • Page 19: Installing Accessories

    - 19 - preparing your printer 1 1. Setup 8 close the front cover (2). Note ● the front cover cannot be closed securely if the top cover is not closed. 2 installing accessories if you want to adjust a direction of air emitted from a printer, install a louver. 1 install the supplied louver (1) on the ...

  • Page 20

    - 20 - preparing your printer 1 1. Setup 3 slide the paper guide (3) and paper stopper (4) to the size of paper to be loaded. 3 4 note ● when loading the a6 size paper, move the paper stopper (4) forward and remove it once, then install it on the metal part. 4 4 flex paper back and forth, and then f...

  • Page 21: Turning On/off The Power

    - 21 - preparing your printer 1 1. Setup turning on/off the power power supply conditions the power supply must meet the following conditions: current: 110 - 127 vac (range 99 - 140 vac) 220 - 240 vac (range 198 - 264 vac) frequency: 50/60 hz ± 2% note ● if the power supply is unstable, use a voltag...

  • Page 22

    - 22 - preparing your printer 1 1. Setup turning off the power 1 hold down the power switch (1) for about a second. The message “shutting down please wait. Printer will turn off automatically” appears in the operator panel, and the power switch indicator blinks every 1 second. Then the printer turns...

  • Page 23: Installing Options

    - 23 - preparing your printer 1 1. Setup auto power off function when a certain period of time elapses after printing, this printer will turn off automatically. Memo ● the factory default setting for time that elapses before the printer power turns off automatically is 4 hours. ● for how to change t...

  • Page 24

    - 24 - preparing your printer 1 1. Setup 2 stack an additional tray aligning a back side of each tray. 3 place a printer on the additional trays gently aligning the back sides of a printer and the additional trays. 4 plug the ac cord and ethernet or usb cable into your printer, and then turn on the ...

  • Page 25

    - 25 - preparing your printer 1 1. Setup 4 slide the metal plate (2) upward to remove. Note ● if the sd memory card socket is attached, remove the sd memory card. 2 5 make sure the led (3) indicated by the arrow turns off. If it is lit, wait until it turns off. 3 6 insert the additional ram (4) into...

  • Page 26

    - 26 - preparing your printer 1 1. Setup 12 press the scroll button several times to select [system] and press the enter> button. 䎦䏒䏑䏉䏌䏊䏘䏕䏄䏗䏌䏒䏑䎃䎃䎃䎔䎒䎔 䎶䏘䏓䏓䏏䏌䏈䏖䎃䎯䏌䏉䏈 䎱䏈䏗䏚䏒䏕䏎 䎶䏜䏖䏗䏈䏐 䎷䏕䏄䏜䎃䎦䏒䏘䏑䏗 13 press the scroll button several times to select [total memory] and press the enter> button. 䎶䏜䏖䏗䏈䏐䎃䎃䎃䎃䎃䎃䎃䎕䎒...

  • Page 27

    - 27 - preparing your printer 1 1. Setup 4 remove the metal plate (2) by sliding it upward. 2 5 make sure the led (3) indicated by the arrow turns off. If it is lit, wait until it turns off. 3 6 install the sd memory card (4) into the sd memory card socket (5). 4 5 7 install the sd memory socket to ...

  • Page 28

    - 28 - preparing your printer 1 1. Setup 11 press the enter> button on the operator panel. 12 check that [ configuration ] is selected and press the enter> button. 䎩䏘䏑䏆䏗䏌䏒䏑䏖䎃䎃䎃䎃䎃䎃䎔䎒䎕 䎳䏕䏌䏑䏗䎃䎬䏑䏉䏒䏕䏐䏄䏗䏌䏒䏑 䎳䏕䏌䏑䏗䎃䎶䏈䏆䏘䏕䏈䎃䎭䏒䏅 䎰䏈䏑䏘䏖 䎦䏒䏑䏉䏌䏊䏘䏕䏄䏗䏌䏒䏑 13 press the scroll button several times to select [system] an...

  • Page 29

    - 29 - preparing your printer 1 1. Setup test printing from the printer check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings (menu map). Note ● when a printer is in the power saving mode, press the power save> butt...

  • Page 30: Connecting to A Computer

    - 30 - connecting to a computer 1 1. Setup ● ● connecting to a computer this section explains how to connect your printer to a computer and install a printer driver software using the provided “software dvd-rom”. Prepare a computer with a dvd drive. Connection method you can select either of the fol...

  • Page 31: Network Connection

    - 31 - connecting to a computer 1 1. Setup network connection perform the following procedure to connect your printer to a computer via network. Connecting an ethernet cable be sure to connect your printer to a network with an ethernet cable before driver installation. 1 prepare an ethernet cable (1...

  • Page 32

    - 32 - connecting to a computer 1 1. Setup first, set the ip address of the printer. 1 turn on the printer. 2 press the enter> button on the operator panel. 3 press the scroll button to select [admin setup], and press the enter> button. 䎩䏘䏑䏆䏗䏌䏒䏑䏖䎃䎃䎃䎃䎃䎃䎕䎒䎕 䫹䎦䏄䏏䏌䏅䏕䏄䏗䏌䏒䏑 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓 4 enter the adminis...

  • Page 33

    - 33 - connecting to a computer 1 1. Setup 10 enter the ip address using the numeric (0-9) keys, and press the enter> button. To move to the next box, press the enter> button. 䎬䎳䏙䎗䎃䎤䏇䏇䏕䏈䏖䏖 㪈㪐㪉 㩷 㪅 㩷㩷 㪈㪍㪏 㪅 㩷 㩷㩷㩷㪇 㪅 㩷 㩷㩷㩷 㪉 11 press the back> button until [network setup] is displayed. Press the scrol...

  • Page 34

    - 34 - connecting to a computer 1 1. Setup next, install the printer driver on the computer. 1 ensure that your printer and the computer are turned on and connected, and then insert the “software dvd-rom” into the computer. Reference ● “connecting an ethernet cable” p.31 2 click [run setup.Exe] afte...

  • Page 35

    - 35 - connecting to a computer 1 1. Setup 10 click [network]. The device search starts. - if the printer is detected, the software is automatically installed. Proceed to step 12. - if the printer is not detected, the [check for the installed devices] screen is displayed. Proceed to step 11. 11 clic...

  • Page 36

    - 36 - connecting to a computer 1 1. Setup installing a printer driver (for mac os x) to complete the network connection with a mac operating system, install a printer driver on the computer and set your printer as a network printer. Select the protocol for your network connection from the following...

  • Page 37

    - 37 - connecting to a computer 1 1. Setup 9 press the back> button until [network setup] is displayed. 䎱䏈䏗䏚䏒䏕䏎䎃䎶䏈䏗䏘䏓䎃䎃䎕䎒䎘 䎨䏗䏋䏈䏕䎷䏄䏏䏎 䎬䎳䏙䎗䎃䎤䏇䏇䏕䏈䏖䏖 䎶䏘䏅䏑䏈䏗䎃䎰䏄䏖䏎 䎬䎳䎃䎤䏇䏇䏕䏈䏖䏖䎃䎶䏈䏗 10 press the back> button until [admin setup] is displayed. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃䎃䎃䎔䎒䎗 䎳䏕䏌䏑䏗䎃䎶䏈䏗䏘䏓 䎳䎶䎃䎶䏈䏗䏘䏓 䎳䎦䎯䎃䎶䏈䏗䏘䏓 䎱䏈䏗䏚䏒䏕䏎䎃䎶䏈䏗䏘䏓 11 ...

  • Page 38

    - 38 - connecting to a computer 1 1. Setup 8 click [appletalk]. 9 select the name of your printer and then check that [oki c831(ps)] is displayed in [print using]. 10 click [add]. 11 check that your printer is displayed in [printers] and [oki c831(ps)] is displayed in [kind]. Note ● if [oki c831(ps)...

  • Page 39

    - 39 - connecting to a computer 1 1. Setup 5 press the scroll button several times to select [power setup], and press the enter> button. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃 䎃䎃䎃 䎖䎒䎗 䎶䏜䏖䏗䏈䏐䎃䎶䏈䏗䏘䏓 䎥䏘䏝䏝䏈䏕䎃䎶䏈䏗䏘䏓 䎳䏒䏚䏈䏕䎃䎶䏈䏗䏘䏓 䎰䏈䏐䏒䏕䏜䎃䎶䏈䏗䏘䏓 6 press the scroll button to select [sleep], and press the enter> button. 䎳䏒䏚䏈䏕䎃䎶䏈䏗䏘䏓䎃䎃䎃䎔䎒...

  • Page 40

    - 40 - connecting to a computer 1 1. Setup using ethertalk (for mac os x 10.3.9 to 10.4.11) when connecting to the network with ethertalk, it is necessary to enable ethertalk and disable the sleep mode on the printer. After doing that, install the driver on the computer. Memo ● the following procedu...

  • Page 41

    - 41 - connecting to a computer 1 1. Setup 10 press the back> button until [admin setup] is displayed. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃䎃䎃䎔䎒䎗 䎳䏕䏌䏑䏗䎃䎶䏈䏗䏘䏓 䎳䎶䎃䎶䏈䏗䏘䏓 䎳䎦䎯䎃䎶䏈䏗䏘䏓 䎱䏈䏗䏚䏒䏕䏎䎃䎶䏈䏗䏘䏓 11 press the scroll button several times to select [power setup], and press the enter> button. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃 䎃䎃䎃 䎖䎒䎗 䎶䏜䏖䏗䏈䏐䎃䎶䏈䏗䏘䏓 䎥䏘䏝...

  • Page 42

    - 42 - connecting to a computer 1 1. Setup 9 enter the administrator’s password for macos x, and then click [ok]. Follow the instructions displayed on the screen to complete the installation. 10 from the [go] menu, select [utilities] and then double-click [printer setup utility]. Note ● if [printer ...

  • Page 43

    - 43 - connecting to a computer 1 1. Setup 2 press the scroll button several times to select [admin setup], and then press the enter> button. 䎩䏘䏑䏆䏗䏌䏒䏑䏖䎃䎃䎃䎃䎃䎃䎕䎒䎕 䫹䎦䏄䏏䏌䏅䏕䏄䏗䏌䏒䏑 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓 3 enter the administrator password, using the numeric (0-9) keys. The factory default password is “aaaaaa”. Press ...

  • Page 44

    - 44 - connecting to a computer 1 1. Setup using bonjour (for mac os x 10.5 and 10.6) when connecting to the network with bonjour, it is necessary to disable the sleep mode in the printer. After doing that, install the driver on the computer and set the printer as a network printer. First, disable t...

  • Page 45

    - 45 - connecting to a computer 1 1. Setup 3 double-click the [oki] icon on the desktop. 4 double-click [driver] folder > [printer] folder > [installer for mac osx]. 5 enter the administrator’s password, and then click [ok]. Follow the instructions displayed on the screen to complete the installatio...

  • Page 46

    - 46 - connecting to a computer 1 1. Setup next, enable the sleep mode on the printer. Note ● if using the bonjour, disable the sleep mode. 1 press the enter> button on the operator panel. 2 press the scroll button several times to select [admin setup], and then press the enter> button. 䎩䏘䏑䏆䏗䏌䏒䏑䏖䎃䎃䎃...

  • Page 47

    - 47 - connecting to a computer 1 1. Setup finish by test printing from a computer. 1 start up [textedit]. 2 open an appropriate file. 3 start printing. The installation is complete. If installing the options such as an additional tray unit or the sd memory card kit, specify the settings with a prin...

  • Page 48

    - 48 - connecting to a computer 1 1. Setup 5 press the scroll button several times to select [power setup], and press the enter> button. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃 䎃䎃䎃 䎖䎒䎗 䎶䏜䏖䏗䏈䏐䎃䎶䏈䏗䏘䏓 䎥䏘䏝䏝䏈䏕䎃䎶䏈䏗䏘䏓 䎳䏒䏚䏈䏕䎃䎶䏈䏗䏘䏓 䎰䏈䏐䏒䏕䏜䎃䎶䏈䏗䏘䏓 6 press the scroll button to select [sleep], and press the enter> button. 䎳䏒䏚䏈䏕䎃䎶䏈䏗䏘䏓䎃䎃䎃䎔䎒...

  • Page 49

    - 49 - connecting to a computer 1 1. Setup 12 select the name of the printer where [connection] is [bonjour], and then check that [oki c831(ps)] is displayed in [print using]. The name of your printer is displayed with the format of “oki-c831- (the last six digits of the mac address)”. For mac os x ...

  • Page 50

    - 50 - connecting to a computer 1 1. Setup 4 press the enter> button. 5 press the scroll button several times to select [power setup], and press the enter> button. 䎤䏇䏐䏌䏑䎃䎶䏈䏗䏘䏓䎃䎃 䎃䎃䎃 䎖䎒䎗 䎶䏜䏖䏗䏈䏐䎃䎶䏈䏗䏘䏓 䎥䏘䏝䏝䏈䏕䎃䎶䏈䏗䏘䏓 䎳䏒䏚䏈䏕䎃䎶䏈䏗䏘䏓 䎰䏈䏐䏒䏕䏜䎃䎶䏈䏗䏘䏓 6 press the scroll button to select [sleep], and press the ente...

  • Page 51: Usb Connection

    - 51 - connecting to a computer 1 1. Setup usb connection perform the following procedure to connect your printer to a computer via usb. Connecting a usb cable 1 prepare a usb cable (1). A usb cable is not supplied with your printer. Prepare a usb 2.0 cable separately. 1 memo ● use a usb 2.0 hi-spee...

  • Page 52

    - 52 - connecting to a computer 1 1. Setup 9 select a check box for the driver to install from [pcl driver], [ps driver] or [xps driver] under [software]. Memo ● to batch install software, select check boxes of software to be installed. To install software separately, click the install button on the...

  • Page 53

    - 53 - connecting to a computer 1 1. Setup finish by test printing from a computer. 1 open a printer driver property. 2 click test print. The installation is complete. Installing a printer driver (for mac os x) note ● disable the anti-virus software before starting this procedure. For mac os x 10.5 ...

  • Page 54

    - 54 - connecting to a computer 1 1. Setup 12 close [print & fax]. 13 remove “software dvd-rom” from the computer. Finish by test printing from a computer. 1 start up [textedit]. 2 open an appropriate file. 3 start printing. The installation is complete. For mac os x 10.3.9 to 10.4.11 memo ● the pro...

  • Page 55: When Adding Options

    - 55 - connecting to a computer 1 1. Setup 11 remove “software dvd-rom” from the computer. Finish by test printing from a computer. 1 start up [textedit]. 2 open an appropriate file. 3 start printing. The installation is complete. When adding options for windows pcl driver 1 click [start] > [devices...

  • Page 56

    - 56 - connecting to a computer 1 1. Setup 4 if using a network connection, select [get printer settings]. If using a usb connection, enter the total number of trays excluding the multipurpose tray in [installed paper trays]. For example, when three option trays are installed, enter “4” as the trays...

  • Page 57: 2. Printing Basic Operation

    - 57 - 2 2. Printing basic oper ation 2. Printing basic operation this chapter describes how to print documents from a computer. ● ● supported paper supported paper types for high-quality printing, be sure to use paper types that satisfy requirements such as those for material quality, weight, and s...

  • Page 58

    - 58 - supported paper 2 2. Printing basic oper ation paper type paper size mm (inch) paper weight envelope com-10 104.8 x 241.3 (4.125 x 9.5) envelopes should be 24lb paper, and flap parts of envelopes should be folded dl 110 x 220 (4.33 x 8.66) c5 162 x 229 (6.4 x 9) c4 229 x 324 (9 x 12.76) index...

  • Page 59

    - 59 - supported paper 2 2. Printing basic oper ation storing paper store paper under the following conditions to maintain quality. ● inside a cabinet or other dry and dark place ● on a flat surface ● temperature: 20°c ● humidity: 50% rh (relative humidity) do not store in the following locations. ●...

  • Page 60

    - 60 - supported paper 2 2. Printing basic oper ation paper loaded on the tray your printer has two built-in trays (tray 1 and the mp tray) and an additional tray unit (tray 2/3/4). Refer to the list below to check the supported paper and capacities of each tray. Note ● duplex printing can not be pe...

  • Page 61

    - 61 - supported paper 2 2. Printing basic oper ation tray supported paper size paper capacity paper weight mp tray ● a3 ● a4 ● a5 ● b4 ● b5 ● b6 ● a6* ● letter ● legal 13 ● legal 13.5 ● legal 14 ● executive ● tabloid ● statement ● 8k (260 x 368 mm) ● 8k (270 x 390 mm) ● 8k (273 x 394 mm) ● 16k (184...

  • Page 62: How to Print From The Tray

    - 62 - how to print from the tray 2 2. Printing basic oper ation ● ● how to print from the tray the following procedure explains how to load paper in tray 1 or tray 2/3/4 (option). Memo ● this procedure explains to load paper in tray 1. The same procedure is applied to tray 2/3/4. 1 pull out the pap...

  • Page 63

    - 63 - how to print from the mp tray 2 2. Printing basic oper ation ● ● how to print from the mp tray this procedure explains how to load paper in the mp tray. Note ● do not load paper of different sizes, types or weights at the same time. ● when adding paper, remove the paper on the mp tray and str...

  • Page 64

    - 64 - how to print from the mp tray 2 2. Printing basic oper ation abc when loading paper vertically or horizontally com-10, dl, c5 abc c4 memo ● when loading envelopes in the mp tray, load them face up with the orientation noted below. - com-10, dl and c5 are loaded with the flap folded and the fl...

  • Page 65

    - 65 - how to print from the mp tray 2 2. Printing basic oper ation 11 press the back> button until [ mptray config ] is displayed. 䎰䎳䎷䏕䏄䏜䎃䎦䏒䏑䏉䏌䏊䎃䎃䎃䎔䎒䎔 䎳䏄䏓䏈䏕䎃䎶䏌䏝䏈 䎰䏈䏇䏌䏄䎃䎷䏜䏓䏈 䎰䏈䏇䏌䏄䎃䎺䏈䏌䏊䏋䏗 䎷䏕䏄䏜䎃䎸䏖䏄䏊䏈 12 press the scroll button to select [media type] and then press the enter> button. 䎰䎳䎷䏕䏄䏜䎃䎦䏒䏑䏉䏌䏊䫹䎃䎔䎒䎔...

  • Page 66

    - 66 - how to print from the mp tray 2 2. Printing basic oper ation for windows ps printer driver 1 from the [file] menu, select [print]. 2 click [preferences] or [properties]. 3 select the [paper/quality] tab. 4 select [multi-purpose tray] from [paper source]. 5 click [advanced]. 6 click [paper siz...

  • Page 67

    - 67 - how to print from the mp tray 2 2. Printing basic oper ation using the faceup stacker paper is delivered with the print side face up, stacked opposite the order printed. 1 pull the faceup stacker (1) on the rear side of the printer and open it outward. 1 2 unfold the paper support (2). 2 3 op...

  • Page 68: Convenient Print Functions

    - 68 - convenient print functions 2 2. Printing basic oper ation ● ● convenient print functions the following convenient print functions are available. For details, refer to the user’s manual (advanced). Printing on postcards, reply postcards or envelopes printing on labels printing on custom size p...

  • Page 69

    - 69 - convenient print functions 2 2. Printing basic oper ation printing in custom sizes to load custom size paper, you need to register the width and length of the paper before printing. The range of the sizes you can set differs according to the paper tray. Tray available size range tray1 width: ...

  • Page 70

    - 70 - convenient print functions 2 2. Printing basic oper ation 8 press the scroll button to select [x dimension] and then press the enter> button. 䎰䎳䎷䏕䏄䏜䎃䎦䏒䏑䏉䏌䏊䫹䎔䎒䎕 䎳䏄䏓䏈䏕䎃䎶䏌䏝䏈 䎻䎃䎧䏌䏐䏈䏑䏖䏌䏒䏑 䎼䎃䎧䏌䏐䏈䏑䏖䏌䏒䏑 䎰䏈䏇䏌䏄䎃䎷䏜䏓䏈 9 enter the paper width value using the ten-key pad and then press the enter> button. 䎻...

  • Page 71

    - 71 - convenient print functions 2 2. Printing basic oper ation for windows pcl printer driver 1 click [start] and select [devices and printers]. 2 right-click the your printer icon and select the type of driver you want to specify from [printing preferences]. 3 on the [setup] tab, click [paper fee...

  • Page 72

    - 72 - convenient print functions 2 2. Printing basic oper ation open the file you want to print, and print it in the following procedures. For windows pcl printer driver 1 from the [file] menu, select [print]. 2 click [preferences] or [properties]. 3 on the [setup] tab, select a paper size from [si...

  • Page 73: Canceling Printing

    - 73 - canceling printing 2 2. Printing basic oper ation ● ● canceling printing press the cancel> button on the operator panel to cancel print jobs being currently printed or preparing for a print. When you press the cancel> button is pressed, the following message appears. 䎦䏄䏑䏆䏈䏏䎃䎧䏄䏗䏄䎢 䎱䏒 䎼䏈䏖 to ca...

  • Page 74: Power Save Mode

    - 74 - setting the time that elapses before entering the power save mode 2 2. Printing basic oper ation ● ● setting the time that elapses before entering the power save mode note ● when a printer is in the power saving mode, press the power save> button to restore from the mode. ● check if the messa...

  • Page 75: Sleep Mode

    - 75 - setting the time that elapses before entering the sleep mode 2 2. Printing basic oper ation ● ● setting the time that elapses before entering the sleep mode note ● when a printer is in the power saving mode, press the power save> button to restore from the mode. ● check if the message “ready ...

  • Page 76

    - 76 - setting the time that elapses before entering the sleep mode 2 2. Printing basic oper ation constraints when in sleep mode this section explains constraints when in the sleep mode. The printer may not enter the sleep mode if an error is displayed. Printer driver utility constraints when the p...

  • Page 77

    - 77 - setting the time that elapses before entering the sleep mode 2 2. Printing basic oper ation network function constraints in the sleep mode, the following constraints apply to network functions. Does not enter the sleep mode in the following cases, a printer will not enter the sleep mode. ● if...

  • Page 78: (Auto Power Off)

    - 78 - settings for turning power off automatically (auto power off) 2 2. Printing basic oper ation ● ● settings for turning power off automatically (auto power off) note ● in the factory default, a printer does not enter the auto power off mode while connecting to the network. Setting the auto powe...

  • Page 79

    - 79 - settings for turning power off automatically (auto power off) 2 2. Printing basic oper ation setting the time that elapses before entering the auto power off mode note • ● when a printer is in the power saving mode, press the power save> button to restore from the mode. ● check if the message...

  • Page 80: Setting The Buzzer

    - 80 - setting the buzzer 2 2. Printing basic oper ation ● ● setting the buzzer you can specify whether to sound a buzzer when an invalid operation is performed on the operation panel or when an error occurs. 1 press the enter> button on the operator panel. 2 press the scroll button several times to...

  • Page 81: 3. Troubleshooting

    - 81 - 3 3. Troubleshooting 3. Troubleshooting this chapter provides solutions to the problems you may encounter while operating your printer. Memo ● meanings of symbols in error messages: - “%color%” indicates cyan (c), magenta (m), yellow (y) or black (k) - “%tray%” indicates tray 1, tray 2, tray ...

  • Page 82: Paper Is Removed

    - 82 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting ● ● when paper jams occurs/when an error message does not disappear even after jammed paper is removed when paper is jammed inside a printer or when an error message does no...

  • Page 83

    - 83 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting status message on the display screen message displayed after the button is pressed reference page error code paper jams 1st line open cover 382, 383, 385 page 87 2nd line pa...

  • Page 84

    - 84 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 4 open the upper duplex unit cover (2) and check for jammed paper. If jammed paper remains, pull it out gently and close the cover. 2 5 replace the duplex unit (1) into the ...

  • Page 85

    - 85 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 6 open the upper duplex unit cover (4) and check for jammed paper. If jammed paper remains, remove it, and close the cover. 4 7 replace the duplex unit (3) to the printer. 3...

  • Page 86

    - 86 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting error code 381 a paper jam has occurred under an image drum. 1 insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to...

  • Page 87

    - 87 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 6 return all four image drums into the printer carefully. 7 close the top cover (4) by pushing the both sides of the cover firmly. 4 8 close the front cover (2). Note ● the ...

  • Page 88

    - 88 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 4 cover the removed image drums with paper so that the image drums are not exposed to light. 5 remove the jammed paper remaining inside of the unit. 6 lift the left lock lev...

  • Page 89

    - 89 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 10 push the left lock lever (5) of the fuser unit backward. 5 11 return all four image drums into the printer carefully. 12 close the top cover (4) by pushing the both sides...

  • Page 90

    - 90 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 3 remove the jammed paper gently by pulling the edge of paper. Remove the paper from the back gently if the edge of paper cannot be seen. 4 close the front cover (3). 3 5 if...

  • Page 91

    - 91 - when paper jams occurs/when an error message does not disappear even after jammed paper is removed 3 3. Troubleshooting 3 return the tray (1) to the printer. 1 4 insert your finger into the recess on the right side of the printer and pull the front cover open lever (2) to open the front cover...

  • Page 92

    - 92 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting ● ● when the message for replacement of consumables or maintenance unit appears when the time to replace consumables or maintenance unit is close and replacement must be done, the message “…low”, ...

  • Page 93

    - 93 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting memo ● “xxx” described on the list below changes according to the printer status. Status message on the display screen message displayed after the button is pressed reference page or remedy error ...

  • Page 94

    - 94 - when the message for replacement of consumables or maintenance unit appears 3 3. Troubleshooting status message on the display screen message displayed after the button is pressed reference page or remedy error code image drums 1st line install new image drum 680, 681, 682, 683 page 116 2nd l...

  • Page 95: Paper Size Error Appears

    - 95 - when the message for paper replacement or paper size error appears 3 3. Troubleshooting ● ● when the message for paper replacement or paper size error appears when the media type or media size loaded in a tray does not match the settings specified in the printer driver, the message “change pa...

  • Page 96: Other Error Messages

    - 96 - other error messages 3 3. Troubleshooting ● ● other error messages this section explains the causes and remedies for an error message and the function of the attention> indicator. An error message appears on the display screen of the operator panel. To display an error code, press the help> b...

  • Page 97

    - 97 - other error messages 3 3. Troubleshooting error code message indicator cause/remedy 356 install new belt unit belt unit life please see help for details blinks the belt unit is at the end of its life. Replace it with a new belt unit. File system is full lights up the file system is full. File...

  • Page 98

    - 98 - other error messages 3 3. Troubleshooting error code message indicator cause/remedy %color% toner not installed lights up the toner cartridge of the indicated color is not installed correctly. Install the toner cartridge correctly. %tray% empty lights up the indicated tray is empty. Load the ...

  • Page 99

    - 99 - when you cannot print from the mp tray 3 3. Troubleshooting ● ● when you cannot print from the mp tray if you print from the mp tray without moving down the paper set cover, the message “install paper mptray” appears on the display screen. Check the message and deal with the problem. Refer to...

  • Page 100: Other Issues

    - 100 - other issues 3 3. Troubleshooting ● ● other issues this section explains the issues you may encounter while operating your printer and how to solve them. Unable to print from a computer memo ● if the following information does not solve the issue, contact your dealer. ● for issues caused by ...

  • Page 101

    - 101 - other issues 3 3. Troubleshooting network connection problems common to windows and mac os x cause remedy reference using a crossover cable. Use a straight cable. - the printer is turned on before a cable was connected. Connect cables before turning on the printer. Page 31 the hub and the pr...

  • Page 102

    - 102 - other issues 3 3. Troubleshooting unable to install a printer driver successfully memo ● if the following information does not solve the issue, contact your dealer. ● for issues caused by an application, contact the manufacturer of the application. Usb connection problems for windows cause r...

  • Page 103: Os-Specific Constraints

    - 103 - other issues 3 3. Troubleshooting os-specific constraints constraints with windows 7/windows vista/windows server 2008 r2/ windows server 2008 item symptom cause/remedy printer drivers [help] is not displayed. The [help] function is not supported on ps printer drivers. The [user account cont...

  • Page 104: Image Quality Issues

    - 104 - other issues 3 3. Troubleshooting item symptom cause/remedy configuration tool unable to find a printer. If the [don't allow exceptions] check box is selected on the [general] tab of windows firewall, you cannot search for a printer in a segment that is connected to another router. Only prin...

  • Page 105

    - 105 - other issues 3 3. Troubleshooting symptom point to check remedy reference printed images are partially faded. Spots and lines appear. The paper is too moist or dry. Use paper stored in proper temperature and humidity conditions. Page 57 [paper black setting] or [paper color setting] is impro...

  • Page 106

    - 106 - other issues 3 3. Troubleshooting symptom point to check remedy reference glossiness is not uniform. The settings of media type and weight are incorrect. Press the enter> button and select [menus] > [tray configuration ] > the paper tray configuration you are using, and then select the prope...

  • Page 107: Feeding Issues

    - 107 - other issues 3 3. Troubleshooting feeding issues memo ● if the following information does not solve the issue, contact your dealer. Symptom point to check remedy reference ● the paper often jams. ● multiple sheets are fed at once. ● the paper is fed at an angle. The printer is tilted. Place ...

  • Page 108: Machine Issues

    - 108 - other issues 3 3. Troubleshooting symptom point to check remedy reference the paper twists around the rollers in the fuser unit. The settings of media weight and type are incorrect. Press the enter> button and then select [menus] > [tray configuration ] > [(tray name) config ] > [media type]...

  • Page 109

    - 109 - other issues 3 3. Troubleshooting symptom point to check remedy reference there is an abnormal sound. The printer is tilted. Place the printer on a flat surface. - there is a piece of paper or foreign object inside the printer. Check the inside of the printer and remove any objects. - the to...

  • Page 110: 4. Maintenance

    - 110 - 4 4. Maintenance 4. Maintenance this chapter explains how to replace consumables and maintenance units, clean the printer, and move or transport the printer. ● ● replacing consumables and maintenance units this section explains how to replace consumable items. Warning do not throw the toner ...

  • Page 111: Replacing Toner Cartridges

    - 111 - replacing consumables and maintenance units 4 4. Maintenance replacing toner cartridges note ● toner powder may spill if you remove a toner cartridge before the toner runs out. Life span of toner cartridge when the “%color% toner low” message (“%color%” indicates c (cyan), m (magenta), y (ye...

  • Page 112

    - 112 - replacing consumables and maintenance units 4 4. Maintenance procedure for replacement (for k (black) toner cartridge) memo ● when replacing the c, m, y toner cartridges, refer to “procedure for replacement (for c (cyan), m (magenta), y (yellow) toner cartridges)” p.114 . 1 prepare a new [k]...

  • Page 113

    - 113 - replacing consumables and maintenance units 4 4. Maintenance 7 insert a new toner cartridge (6) by aligning its left side indentation (7) with the protrusion (8) on the image drum so the toner cartridge and image drum [k] color label align. Then fix the right side firmly into place. Note ● d...

  • Page 114

    - 114 - replacing consumables and maintenance units 4 4. Maintenance procedure for replacement (for c (cyan), m (magenta), y (yellow) toner cartridges) memo ● when replacing the k toner cartridge, refer to “procedure for replacement (for k (black) toner cartridge)” p.112 . 1 prepare new toner cartri...

  • Page 115

    - 115 - replacing consumables and maintenance units 4 4. Maintenance 7 unpack the replacement toner cartridge, and gently shake it up and down and side to side. 8 remove the tape (8) from the toner cartridge.. 8 9 insert a new toner cartridge (9) by aligning its left side indentation (10) with the p...

  • Page 116: Replacing The Image Drum

    - 116 - replacing consumables and maintenance units 4 4. Maintenance replacing the image drum life span of image drum when the “%color% image drum near life” message appears on the display screen, prepare a replacement image drum. If you continue printing, the message “%color% image drum life” will ...

  • Page 117

    - 117 - replacing consumables and maintenance units 4 4. Maintenance 5 remove the image drum (6) from the printer in the direction of the arrow and place the image drum on a flat surface. 6 6 turn the right blue lever (7) of the toner cartridge forward while pressing the top of the toner cartridge t...

  • Page 118

    - 118 - replacing consumables and maintenance units 4 4. Maintenance 11 turn the blue lever (7) of the toner cartridge in the direction of the arrow fully while pressing the top of the toner cartridge. 7 12 check a label color of a new image drum (9) and place the drum into a printer. 9 13 close the...

  • Page 119: Replacing The Belt Unit

    - 119 - replacing consumables and maintenance units 4 4. Maintenance replacing the belt unit life span of belt unit when the “belt unit near life” message appears on the display screen, prepare a replacement belt unit. You can keep printing approximately 1000 pages until the next message appears. Wh...

  • Page 120

    - 120 - replacing consumables and maintenance units 4 4. Maintenance 6 cover the image drums you took out with paper so that the image drums do not expose to the light. 7 turn the blue locks (5) on each side of the belt unit in direction of the arrow to unlock. 5 5 8 remove the belt unit by holding ...

  • Page 121: Replacing The Fuser Unit

    - 121 - replacing consumables and maintenance units 4 4. Maintenance 11 return all the four image drums to the printer. 12 close the top cover (4) by pushing the both sides of the cover firmly. 4 13 close the front cover (2). Note ● the front cover cannot be closed if the top cover is not closed sec...

  • Page 122

    - 122 - replacing consumables and maintenance units 4 4. Maintenance 3 insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward. 1 2 4 press the top cover open button (3) and open the top cover (4). Caution possib...

  • Page 123

    - 123 - replacing consumables and maintenance units 4 4. Maintenance 9 close the top cover (4) by pushing the both sides of the cover firmly. 4 10 close the front cover (2). Note ● the front cover cannot be closed if the top cover is not closed securely. 2 11 please recycle fuser unit. Memo ● if you...

  • Page 124: Cleaning

    - 124 - cleaning 4 4. Maintenance ● ● cleaning this section explains how to clean each part of your printer. Cleaning the surface of the printer note ● do not use benzine, thinners, or alcohol as a cleaning agent. They may damage the plastic parts of the printer. ● do not lubricate your printer with...

  • Page 125

    - 125 - cleaning 4 4. Maintenance 2 release the tab (3) of the paper feed roller cover by pressing the right arm (4) inward while lifting up the mp tray (1) lightly. 1 4 3 3 also press the left arm (4) inward while lifting up the mp tray (1) lightly to release the tab (3) of the paper feed roller co...

  • Page 126: Cleaning Led Heads

    - 126 - cleaning 4 4. Maintenance 9 hook one tab (3) of the paper feed roller cover by pressing the right arm (4) inward while lifting up the mp tray (1) lightly. Note ● if closing the mp tray without returning the tab to the correct position, the paper set cover may be broken. Be sure to return the...

  • Page 127

    - 127 - cleaning 4 4. Maintenance 4 lightly wipe the lenses (5) of the led heads with soft tissue paper. 5 5 close the top cover (4) by pushing the both sides of the cover firmly. 4 6 close the front cover (2). Note ● the front cover cannot be closed if the top cover is not closed securely. 2.

  • Page 128: Moving Your Printer

    - 128 - moving or transporting your printer 4 4. Maintenance ● ● moving or transporting your printer this section explains how to move or transport your printer. Moving your printer caution it may cause injury. ● at least two people are needed to lift the printer safely because it weighs about 37 kg...

  • Page 129

    - 129 - moving or transporting your printer 4 4. Maintenance 6 hold the toner cartridges with both hands and remove them with the image drums. Remove all the toner cartridges and image drums, and place them on a flat surface. 7 secure each toner cartridge to each image drum with vinyl tape (5). 5 8 ...

  • Page 130

    - 130 - moving or transporting your printer 4 4. Maintenance 12 protect your printer with packing materials. 13 lift your printer and put it in a box. Note ● use the packing materials attached to your printer when purchased. ● after transporting or when setting up again, remove the vinyl tape used t...

  • Page 131: 5. Appendix

    - 131 - 5 5. Appendix 5. Appendix this chapter explains the specifications of your printer. ● ● menu list of the operator panel checking the printer’s status with the display screen from the enter > button on the operator panel, you can check the status of your printer. Checking the device status yo...

  • Page 132

    - 132 - menu list of the operator panel 5 5. Appendix menu list of the operator panel the function number is described on the right of each item. Functions configuration tray count mptray tray1 tray2 tray3 tray4 supplies life cyan drum magenta drum yellow drum black drum cyan toner magenta toner yel...

  • Page 133

    - 133 - menu list of the operator panel 5 5. Appendix memo ( ) indicates the factory default setting. Menus tray configuration mptray config paper size (a4 or letter ) fn90 x dimension (210mm or 8.5inch) fn91 y dimension (297mm or 11inch) fn92 media type (plain) fn93 media weight (light) fn94 tray u...

  • Page 134

    - 134 - menu list of the operator panel 5 5. Appendix admin setup network setup tcp/ip (enable) ip version (ipv4) : you must input a password. Netbeui (disable) netbios over tcp (enable) netware (disable) ethertalk (disable) frame type (auto) ip address set (auto) ipv4 address subnet mask gateway ad...

  • Page 135

    - 135 - menu list of the operator panel 5 5. Appendix ibm 5577 setup left margin (6millimeter) right margin (6millimeter) top margin (6millimeter) bottom margin (6millimeter) image wrap mode (on) landscape direction (reverse landscape) can function (on) japanese font (mincho) auto scale (on) scale a...

  • Page 136

    - 136 - menu list of the operator panel 5 5. Appendix hp-gl2 setup rotate (0) auto rotate (off) auto scale (off) merge (off) palette source (software) palette pen 0 width (0.13mm) color (0) pen 1 width (0.18mm) color (1) pen 2 width (0.25mm) color (2) pen 3 width (0.35mm) color (3) pen 4 width (0.50...

  • Page 137

    - 137 - menu list of the operator panel 5 5. Appendix color setup ink simulation (off) ucr (low) cmy 100% density (disable) cmyk conversion (on) memory setup receive buffer size (auto) resource save (off) flash memory setup initialize sd card setup initialize resize partition pcl (20) format partiti...

  • Page 138

    - 138 - menu list of the operator panel 5 5. Appendix boot menu usb setup usb (enable) speed (480mbps) to display the [ boot menu ], turn on the power while pressing the enter> button. : you must input a password. Soft reset (disable) offline receive (disable) serial number (enable) security setup j...

  • Page 139: Basic Steps In Windows

    - 139 - basic steps in windows 5 5. Appendix ● ● basic steps in windows these are the steps for displaying the printer driver setting window from [ printer] / [ printers and faxes ] folder in windows os used for examples in this manual other than windows 7. Memo ● the steps for windows server 2008 r...

  • Page 140: Specifications

    - 140 - specifications 5 5. Appendix ● ● specifications model model number c831/es8431 n35100a, n35100b, n35102a, n35102b c841/es8441 n35101a, n35103a, n35103b general specifications c831/es8431 c841/es8441 cpu powerpc464fp, 800 mhz memory resident 256 mb option 256 mb/512 mb flash ram nand : 64 mb ...

  • Page 141

    - 141 - specifications 5 5. Appendix printing specifications c831/es8431 c841/es8441 printing method dry electrophotographic recording method with led (light-emitting diode) emulation language pcl6 (xl3.0 and pcl5c), postscript 3 resident fonts pcl: 86 european fonts ps: 80 european fonts resolution...

  • Page 142

    - 142 - specifications 5 5. Appendix c831/es8431 c841/es8441 operating environment ● when in operation 10 - 32°c / relative humidity of 20 - 80% (maximum wet bulb temperature of 25°c, maximum dry bulb temperature of 2°c) ● when not in operation 0 - 43°c / relative humidity of 10 - 90% (maximum wet b...

  • Page 143

    - 143 - specifications 5 5. Appendix printer dimensions 449 mm 360 mm 760 mm 400 mm 498 mm 774 mm 138 mm 138 mm 138 mm 1107 mm 255 mm 552 mm 300 mm 420 mm top view side view option-installed view (tray2/3/4).

  • Page 144: Index

    - 144 - index a attention indicator ............ 96 b belt unit ........................... 119 c custom sizes ...................... 69 d duplex printing ..............60, 68 e envelope ............................ 58 f facedown stacker ................ 66 faceup stacker ................... 67 feed...

  • Page 145: Oki Contact Details

    - 145 - oki contact details okicontactname. Oki systems (uk) limited okicontactaddress.550 dundee road slough trading estate slough berkshire sl1 4le tel: +44 (0) 1753 819819 fax: +44 (0) 1753 819899 http://www.Oki.Co.Uk oki systems (iberica), s.A.U c/teide, 3 san sebastian de los reyes 28703, madri...

  • Page 146

    - 146 - alphalink bulgaria ltd. 2 kukush str. Building “antim tower”, fl. 6 1463 sofia, bulgaria tel: +359 2 821 1160 fax: +359 2 821 1193 website: http://bulgaria.Oki.Com oki systems (sweden) ab borgafjordsgatan 7 box 1191 164 26 kista tel. +46 (0) 8 634 37 00 e-mail: info@oki.Se för allmänna frågo...

  • Page 147

    44902802ee rev2.