1. DL manuals
  2. Oki
  3. Printer
  4. MPS6500b
  5. User Manual

Oki MPS6500b User Manual

Other manuals for MPS6500b: Material Safety Data Sheet
Manual is about: MPS65090b User Guide (English)

Summary of MPS6500b

  • Page 1

    User’s guide 59319401 my.Okidata.Com mps6500b.

  • Page 2

    Mps6500b user’s guide 2 copyright information copyright © 2009 by oki data. All rights reserved document information ________________________________ mps6500b user’s guide p/n 59319401, revision 2.1 august, 2009 disclaimer__________________________________________ every effort has been made to ensur...

  • Page 3

    Mps6500b user’s guide> 3 adobe, the adobe logo, postscript, postscript 3 and the postscript logo are trademarks of adobe systems incorporated. Microsoft, windows, windows nt, windows server are either registered trademarks or trademarks of microsoft corporation in the united states and/or other coun...

  • Page 4: Preface

    Mps6500b user’s guide> 4 preface thank you for choosing this printer. This is a guide on operating this printer and the important points to note. To understand the features fully and to use the printer correctly and effectively, please read this guide before using it. Keep this guide handy for a qui...

  • Page 5: Conventions

    Mps6500b user’s guide> 5 conventions 1. In this guide, “computer” refers to both the personal computer and workstation. 2. The following headers are used in this guide: important indicates important information which you should read. Note indicates additional information on operations or features. R...

  • Page 6: Illegal Copies and Printouts

    Mps6500b user’s guide> 6 illegal copies and printouts copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. • currency • ...

  • Page 7: Contents

    Mps6500b user’s guide> 7 contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 illegal copies and printouts . . . . . . . . . . . . . . . . . . 6 basic operations . . . . . . . . . . . . . . . ...

  • Page 8

    Mps6500b user’s guide> 8 parallel menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 serial menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 usb menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 network menu . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 9: Basic Operations

    Mps6500b user’s guide> 9 basic operations main components and their functions standard configuration no. Name description 1 center output tray print jobs are output here with the printed side facing down. 2 control panel consists of the essential operation buttons, indicators and display. 3 ventilat...

  • Page 10: With Optional Accessories

    Mps6500b user’s guide> 10 with optional accessories 10 power cord connector for connecting the power cord. 11 parallel connector for connecting the parallel cable. 12 network connector for connecting the network cable when connecting this printer to the network for use. 13 usb connector for connecti...

  • Page 11: Internal View

    Mps6500b user’s guide> 11 internal view 5 rear output tray lever when the rear tray has been installed, the paper output location can be switched between it and the center output tray. Raise the lever to output to the rear tray and lower the lever to output to the center output tray. 6 a4 universal ...

  • Page 12: Control Panel

    Mps6500b user’s guide> 12 control panel no. Name description 1 press to move to menu operation. 2 button press to print the menu map. The menu map (2pages) will print with all the current printer settings. 3 indicator when the light is on, the printer is ready to receive data from the computer. 4 lc...

  • Page 13: Display

    Mps6500b user’s guide> 13 display there are two types of screens shown: print screen (for displaying printer status) and menu screen (for setting configuration). Note the message displayed differs according to the options installed and setting status. Print screen the print screen appears when the m...

  • Page 14: Switching On The Power

    Mps6500b user’s guide> 14 switching on and off the power switching on the power 1. Press the power switch of the printer to the position. 2. When the power is switched on, various screens will be displayed on the control panel. Check that this display changes to “online”. Note when “please wait...” ...

  • Page 15: Power Saver Modes

    Mps6500b user’s guide> 15 power saver modes this printer is equipped with a power save mode to reduce power consumption when it is left idle. The default idle time from last print activity until the printer enters power saver mode is 5 minutes. This time can be adjusted by the operator to any of the...

  • Page 16: Cancelling Printing

    Mps6500b user’s guide> 16 cancelling/checking printing cancelling printing to cancel printing, you can either cancel the print job at this printer or at the computer. Cancelling a print job at the printer press the button then press the button on the control panel. However, pages being printed at th...

  • Page 17: And Paper Tray Settings

    Mps6500b user’s guide> 17 displaying optional accessory configuration and paper tray settings when using this printer as a network printer and with snmp protocol enabled, you can display on the printer driver, the optional accessory configuration and settings configured at the control panel such as ...

  • Page 18: Printing

    Mps650b user’s guide> 18 printing printing from the computer this section explains the basic flow when printing from application software in a windows ® environment. (the procedure may differ according to the computer or system configuration used.) important: • do not switch off the power to the pri...

  • Page 19: Printing On Envelopes

    Mps650b user’s guide> 19 note > you can set the print features in the properties dialog box from the printer icon by selecting [printers and faxes] (or [settings] > [printers] depending on the os). Printing on envelopes for details on the envelopes that can be used, refer to “usable paper” on page 3...

  • Page 20: Printing On Envelopes

    Mps650b user’s guide> 20 1. Load the envelopes in the portrait orientation so that the flaps are turned to the right side. 2. Slide the length guide and right width guide to the size of the loaded envelopes. 3. On the control panel, change the paper type to [envelope]. For details, refer to “setting...

  • Page 21: Printing On Transparencies

    Mps650b user’s guide> 21 • transparencies with white frames or full-color transparencies cannot be used. The way to load transparencies in the paper tray is the same as the way to load standard size paper. For details, refer to “ loading paper” (p. 40). You must also set paper type for the paper tra...

  • Page 22: Loading Custom Size Paper

    Mps650b user’s guide> 22 printing on custom size paper/long paper this section explains how to print on custom size paper such as long paper. The paper sizes that can be set on this printer are as follows: loading custom size paper the way to load custom size paper with the long edge shorter than 35...

  • Page 23: Setting Custom Paper Sizes

    Mps650b user’s guide> 23 2. Load the paper with the side to be printed facing up. Curl up the back end of the paper so that it will not fall from the tray. 3. Push the paper tray completely into the printer. Setting custom paper sizes before printing, set the custom size on the printer driver. You h...

  • Page 24

    Mps650b user’s guide> 24 d. Click on the unit of measure radio button for the units you would like to use (mm for millimeters or inch for inches.) e. In the width field, enter the width of the custom size paper. F. In the length field, enter the length of the custom size paper. G. Click add to store...

  • Page 25: About Secure Print

    Mps650b user’s guide> 25 print confidential document - secure print when the optional hard disk or compact flash has been installed, you can use the secure print feature. Important: • the hard disk may be damaged and erase important data saved in the hard disk. We recommend you back up your data. Ab...

  • Page 26: Configuring Secure Print

    Mps650b user’s guide> 26 configuring secure print the procedure to configure secure print is as follows. At the computer this section explains the procedure using wordpad on windows xp as an example. The procedure is the same for other oss. Note > the way to display the printer properties dialog box...

  • Page 27: About Proof Print

    Mps650b user’s guide> 27 3. Press the or button until the desired digit of the password (pin number) is displayed, then press the button. 4. Repeat step 3 until all four digits of the password are displayed. 5. Press the button. 6. Press the or button until the desired document is displayed and then...

  • Page 28: Configuring Proof Print

    Mps650b user’s guide> 28 configuring proof print the procedure to configure proof print is as follows. At the computer this section explains the procedure using wordpad on windows xp as an example. Note > the way to display the printer properties dialog box differs according to the application softw...

  • Page 29

    Mps650b user’s guide> 29 7. Click [ok]. 8. Click [print] in the [print] dialog box to start printing. At the control panel this section explains the procedure to print and delete data stored in the printer by proof print. Refer to: “print jobs menu” on page 51 1. Press the 2. Press the or button unt...

  • Page 30: Registering Timed Job

    Mps650b user’s guide> 30 • we recommend you back up your data. Registering timed job the procedure to configure delayed print is as follows. This section explains the procedure using wordpad on windows xp as an example. The procedure is the same for other os. 1. From the [file] menu, select [print]....

  • Page 31

    Mps650b user’s guide> 31 6. Press the or button until the required document is displayed and then press the button. 7. To delete job press the button. 8. Press to print displayed job. 9. Enter the number of copies using the or buttons. 10. Press the button. The document will be printed. 11. After th...

  • Page 32: Printing Pdf File

    Mps650b user’s guide> 32 printing pdf file when sending the pdf file to the printer for printing using lpr command, printing will be done with the defaults set at the control panel. These defaults include: note > when lpr command is used for printing, specify the number of copies by lpr command. The...

  • Page 33: Sending E-Mails

    Mps650b user’s guide> 33 important: • it is recommended that you back up your data. A = e-mail b = prints automatically environment settings for e-mail printing to use the e-mail printing feature, you need to configure server settings (such as smtp and pop3 servers) on your network environment. Note...

  • Page 34

    Mps650b user’s guide> 34 panel. For details on the print features of the pdf file in this printer, refer to “ direct printing of pdf files” (p. 31). Sending e-mails this section explains how to send e-mails from the computer to the printer using outlook express as an example. 1. Create mail contents...

  • Page 35

    Mps650b user’s guide> 35 • connect the printer to an ip private address. Functionality of this printer is not guaranteed when it is assigned public ip addresses. • when receiving e-mails via pop, always apply an exclusive e- mail account for the printer. Using a common e-mail account shared with oth...

  • Page 36: About Paper

    Mps6500b user’s guide> 36 about paper about paper using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, we suggest using only paper that is recommended here. When you use paper that is not re...

  • Page 37

    Mps6500b user’s guide> 37 *1: requires the paper size settings be done on the control panel. *2: requires the paper size settings be done on the control panel and the printer driver. *3: print quality on the part of the paper that extends beyond 356 mm cannot be guaranteed. Important: • printing on ...

  • Page 38

    Mps6500b user’s guide> 38 special media the following types of paper can be used for printing on this printer. These types of paper are called special media. Xerox 4200 75 g/m 2 (20 lb) plain medium weight paper for internal distribution and general office use. Rx 80 (3r 91720) 80 g/m 2 (21.3 lb) pl...

  • Page 39: Unusable Paper

    Mps6500b user’s guide> 39 important: • the reverse side of the envelope cannot be printed on. • it may take a very long time (maximum 60 seconds) to print custom size thick 2 paper. Note > for details on special media, such as heavyweight not listed in the table, contact service. > for details on pr...

  • Page 40: Storing and Handling Paper

    Mps6500b user’s guide> 40 • if acid paper is used, the characters might appear fuzzy. Replace it with alkaline paper. • envelopes that are not flat or have metal fasteners • labels that do not fully cover the adhesive backing storing and handling paper even for suitable papers, poor storage conditio...

  • Page 41

    Mps6500b user’s guide> 41 2. If the base plate of the paper tray is raised, push it down. 3. When loading paper longer than a4 size, slide the left and right lock tabs in the paper tray outwards to unlock them. 4. Hold the grip of the paper tray and pull its extendable part to the front until it rea...

  • Page 42: Automatic Tray Selection

    Mps6500b user’s guide> 42 important: • do not place paper over the right width guide. • do not load paper exceeding the maximum fill line or the maximum capacity allowed. • align the right width guide with the paper width correctly. If the right width guide is not in place, the paper will not be pro...

  • Page 43: Setting Custom Paper Sizes

    Mps6500b user’s guide> 43 note > if there are no paper trays that match the automatic tray selection, an error message prompting for replenishment of paper will be displayed. You can configure the printer not to display this message but to automatically select a nearest or larger paper size of the d...

  • Page 44: Setting Paper Types

    Mps6500b user’s guide> 44 2. Press the or button until [media menu] is displayed, then press the button. 3. Press the or button until [tray x auto sense] is displayed (x = the tray number you wish to set), then press the button. Set auto sense to off. 4. Press the or button until [tray x paper size]...

  • Page 45

    Mps6500b user’s guide> 45 paper types available: setting on the control panel 1. Press the 2. Press the or button until [media type] is displayed, then press the button. 3. Press the or button until [tray x media type] is displayed (x = the tray number you wish to set). Then press the button. 4. Pre...

  • Page 46: About This Chapter

    Mps6500b user’s guide> 46 settings on the control panel about this chapter this chapter explains the control panel and its functions, and also demonstrates how to navigate through the control panel menus and submenus that allow you to view and change the printer settings. Web access to the printer i...

  • Page 47: Lcd Display

    Mps6500b user’s guide> 47 lcd display the lcd display shows status and error messages that inform you of the current status of the printer, and also displays menus, submenus, and printer settings when you are in the menu system. The display contains two lines of text, each with a maximum of sixteen ...

  • Page 48

    Mps6500b user’s guide> 48 this screen appears when you press the menu screen displayed is as follows. Navigating the control panel menus when you press the menu button on the control panel, you enter the printer’s menu system. At that point, the first line of the display lists the active menu. You c...

  • Page 49

    Mps6500b user’s guide> 49 menus and submenus may or may not be displayed, depending on the options installed. The following text describes the sequence of push buttons and display messages that would allow you to print the ps (postscript) font list. This example illustrates the basic relationship be...

  • Page 50: Menu Structure

    Mps6500b user’s guide> 50 menu structure print jobs menu information menu print menu media menu sys config menu pcl emulation fx emulation parallel menu serial menu usb menu network menu sys adjust menu date/time menu maintenance menu usage menu flash menu disk menu comp flash menu job accounting sp...

  • Page 51: Print Jobs Menu

    Mps6500b user’s guide> 51 print jobs menu 1. Press the menu button on the control panel. 2. “print jobs menu” is shown on the first line of the display. 3. Press the button to enter the print jobs menu. “enter password” is displayed on the first line and “****” is displayed on the second line. Note ...

  • Page 52: Information Menu

    Mps6500b user’s guide> 52 information menu the information menu provides access to the printer settings for various printing functions. Use the following procedure to enter the information menu: 1. Press the menu button on the control panel. 2. Press the button until the text “information menu” is s...

  • Page 53

    Mps6500b user’s guide> 53 print demo this function allows you to print a demo page. Press select to print a demo page. Print error log this function allows you to print the error log. Press select to print the error log. Submenus default setting available settings procedure for changing setting.

  • Page 54: Print Menu

    Mps6500b user’s guide> 54 print menu the print menu provides access to the print setup procedures. These settings are defaults for the printer. A print job can specify and use other settings. Use the following procedure to enter the print menu: 1. Press the menu button on the control panel. 2. Press...

  • Page 55

    Mps6500b user’s guide> 55 paper feed this submenu allows you to choose the default paper tray. Tray 1 tray 1 tray 2 tray 3 tray 4 press > or buttons to select the tray. Press to save this setting. Auto tray switch this submenu allows you to switch the tray auto switch function on or off. On on off p...

  • Page 56

    Mps6500b user’s guide> 56 orientation portrait portrait landscape press > or buttons to toggle between portrait and landscape. Press to save this setting. Lines per page 60 5 to 128 press > or buttons to increase or decrease the setting. Press to save this setting. Submenus default setting available...

  • Page 57: Media Menu

    Mps6500b user’s guide> 57 media menu the media menu provides access to the paper tray settings. Use the following procedure to enter the media menu: 1. Press the menu button on the control panel. 2. Press the button until the text “media menu” is shown on the first line of the display. 3. Press the ...

  • Page 58

    Mps6500b user’s guide> 58 tray1 media type this submenu allows you to set the media type. Plain plain, transparency, prepunched, letterhead, colored, preprinted, bond, label, card stock, postcard, envelope, thick 1, thick 2, other press > or buttons to scroll through the available media types. Press...

  • Page 59

    Mps6500b user’s guide> 59 tray3 auto- sense this submenu allows you to set the paper size auto sense feature on or off. On on off press > or button to toggle on or off. Press to save the selected size. Tray3 papersize this submenu allows you to set the media size. Tray 3 auto- sense must be off. Let...

  • Page 60

    Mps6500b user’s guide> 60 tray4 papersize this submenu allows you to set the media size. Tray 4 auto- sense must be off. Letter (us) else (a4) letter, b5, a5, a6, statement, executive, c5 envelope dl envelope, com10 envelope, monarch envelope, legal, a4 press > or button to scroll through the availa...

  • Page 61

    Mps6500b user’s guide> 61 tray2 x dimen sets the paper width 8.50 in (216mm) 3.88 - 8.50 in (98.6 - 216mm) press > or button to select the x dimension press to set dimension. Tray2 y dimen sets the paper length 11.00 in (279.4mm) 5.83 - 14.00 in (148 - 255.6mm) press > or button to select the y dime...

  • Page 62: Sys Config Menu

    Mps6500b user’s guide> 62 sys config menu the sys config menu provides access to the system settings. Use the following procedure to enter the sys config menu: 1. Press the menu button on the control panel. 2. Press the button until the text “sys config menu” is shown on the first line of the displa...

  • Page 63

    Mps6500b user’s guide> 63 wait timeout this submenu allows you to increase or decrease the length of time (in seconds) that the printer will remain in the waiting state—a job is being processed, no end-of-file has been detected, and there is no more data to process. 00020 0 - 99999 press > or button...

  • Page 64: Pcl Emulation

    Mps6500b user’s guide> 64 pcl emulation the pcl emulation provides access to the pcl settings and functions. Use the following procedure to enter pcl emulation menu: 1. Press the menu button on the control panel. 2. Press the button until the text “pcl emulation” is shown on the first line of the di...

  • Page 65

    Mps6500b user’s guide> 65 symbol set this submenu allows you to choose a symbol set. 10u:pc-8 cp437 see appendix a for a complete list of all the available symbol sets press > or buttons to scroll through the selections. Press to save the selection. White page skip this submenu allows you to not pri...

  • Page 66: Fx Emulation

    Mps6500b user’s guide> 66 fx emulation the fx emulation provides access to the fx settings and functions. Use the following procedure to enter fx emulation menu: 1. Press the menu button on the control panel. 2. Press the button until the text “fx emulation” is shown on the first line of the display...

  • Page 67

    Mps6500b user’s guide> 67 cr function this submenu allows you to define the action prompted by a carriage return—a carriage return equals either a carriage return alone, or a carriage return and a line feed together. Cr cr cr+lf press > or buttons to toggle between cr and cr+lf. Press to save the se...

  • Page 68: Parallel Menu

    Mps6500b user’s guide> 68 parallel menu the parallel menu provides access to the parallel settings. Use the following procedure to enter the parallel menu: 1. Press the menu button on the control panel. 2. Press the button until the text “parallel menu” is shown on the second line of the display. 3....

  • Page 69: Serial Menu

    Mps6500b user’s guide> 69 serial menu the serial menu provides access to the serial settings. Use the following procedure to enter the serial menu: 1. Press the menu button on the control panel. 2. Press the button until the text “serial menu” is shown on the first line of the display. 3. Press the ...

  • Page 70

    Mps6500b user’s guide> 70 parity none none even odd press > or buttons to toggle between none, even, and odd. Press to save the selection. Dtr ready/ busy off off on press > or buttons to toggle between off and on. Press to save the selection. Dtr on1/off1 off off on press > or buttons to toggle bet...

  • Page 71

    Mps6500b user’s guide> 71 xon on1/off1 on off on press > or buttons to toggle between off and on. Press to save the selection. Xon error off off on press > or buttons to toggle between off and on. Press to save the selection. Dtr polarity high high low press > or buttons to toggle between high and l...

  • Page 72: Usb Menu

    Mps6500b user’s guide> 72 usb menu the usb menu provides access to the usb settings. Use the following procedure to enter the usb menu: 1. Press the menu button on the control panel. 2. Press the next button until the text “usb menu” is shown on the first line of the display. 3. Press the button to ...

  • Page 73: Network Menu

    Mps6500b user’s guide> 73 network menu the network menu provides access to the printer network settings. Use the following procedure to enter the network menu: 1. Press the menu button on the control panel. 2. Press the button until the text “network menu” is shown on the first line of the display. ...

  • Page 74

    Mps6500b user’s guide> 74 ip address (user-specified) (user-specified) the first set of numbers blinks press > or to scroll to the desired number. Press to save the current set of numbers and move to the next set. Repeat the procedure for each set of numbers. When the last set of numbers is set, pre...

  • Page 75

    Mps6500b user’s guide> 75 web enabled enabled disabled press > or buttons to toggle between enable and disable. Press to save the selection. Snmp enabled enabled disabled press > or buttons to toggle between enable and disable. Press to save the selection. Hub link setting auto negotiate auto negoti...

  • Page 76: Sys Adjust Menu

    Mps6500b user’s guide> 76 sys adjust menu the sys adjust menu provides access to the tray adjustment settings. Use the following procedure to enter the sys adjust menu: 1. Press the menu button on the control panel. 2. Press the button until the text “sys adjust menu” is shown on the first line of t...

  • Page 77

    Mps6500b user’s guide> 77 tray2 y adjust this submenu fine adjusts the registration in the y axis. 8 0 to 15 press > (increase number) to move the image to the down or press (decrease number) to move the image to the up. Press to save the selection. Tray3 x adjust this submenu fine adjusts the regis...

  • Page 78

    Mps6500b user’s guide> 78 duplex x adjust this submenu fine adjusts the registration in the x axis. 8 0 to 15 press > (increase number) to move the image to the right or press (decrease number) to move the image to the left. Press to save the selection. Duplex y adjust this submenu fine adjusts the ...

  • Page 79

    Mps6500b user’s guide> 79 pcl tray3 id# pcl escape sequence parameter value. 0005 0000 to 9999 press > or buttons to increase or decrease the digit in the selected position. Press the to select the digit and move to the next position press after changing the last digit to save this setting. Pcl tray...

  • Page 80: Date/time Menu

    Mps6500b user’s guide> 80 date/time menu the date/time menu provides access to the printer time settings. Use the following procedure to enter the date/time menu: 1. Press the menu button on the control panel. 2. Press the button until the text “date/time menu” is shown on the first line of the disp...

  • Page 81

    Mps6500b user’s guide> 81 second this submenu allows you to set the current second. Current second 0 - 59 press > or to scroll through the seconds. Press to choose and set the second. Gmt offset/ hours this submenu allows you to set time for a different time zone in hours. 0 -12 through + 12 press >...

  • Page 82: Maintenance Menu

    Mps6500b user’s guide> 82 maintenance menu the maintenance menu provides access to the printer maintenance settings. Use the following procedure to enter the maintenance menu: 1. Press the menu button on the control panel. 2. Press the button until the text “maintenance menu” is shown on the first l...

  • Page 83: Usage Menu

    Mps6500b user’s guide> 83 usage menu the usage menu provides access to the printer status. Use the following procedure to enter the usage menu: 1. Press the menu button on the control panel. 2. Press the button until the text “usage menu” is shown on the first line of the display. 3. Press the butto...

  • Page 84: Flash Menu

    Mps6500b user’s guide> 84 flash menu the flash menu provides access to the flash device. Use the following procedure to enter the flash menu: 1. Press the menu button on the control panel. 2. Press the button until the text “flash menu” is shown on the first line of the display. 3. Press the button ...

  • Page 85: Disk Menu

    Mps6500b user’s guide> 85 disk menu the disk menu provides access to the disk settings. Use the following procedure to enter the disk menu: 1. Press the menu button on the control panel. 2. Press the button until the text “disk menu” is shown on the first line of the display. 3. Press the button to ...

  • Page 86: Comp Flash Menu

    Mps6500b user’s guide> 86 comp flash menu the comp flash menu provides access to the compact flash settings. Use the following procedure to enter the compact flash menu: 1. Press the menu button on the control panel. 2. Press the button until the text “comp flash menu” is shown on the first line of ...

  • Page 87: Job Accounting

    Mps6500b user’s guide> 87 job accounting the job accounting menu provides access to functions and settings related to this feature. Use the following procedure to enter the job accounting menu to change the settings or access the functions: 1. Press the menu button on the control panel. 2. Press the...

  • Page 88: Spooling

    Mps6500b user’s guide> 88 spooling the spooling menu provides access to the functions and settings related to this feature. Use the following procedure to enter the spooling menu to change the settings or access the functions: 1. Press the menu button on the control panel. 2. Press the button until ...

  • Page 89

    Mps6500b user’s guide> 89 delete use to delete a spool file from the user flash, disk, or compact flash. Customer selectable user flash disk compact flash press > or to select location of file (user flash, disc, or compact flash). Press to enter the location. Press > or to select the file. Press to ...

  • Page 90: Troubleshooting

    Mps6500b user’s guide> 90 troubleshooting when paper jams caution • when removing jammed paper, make sure that no pieces of torn paper are left in the machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is wrapped around the heat roller, or when clearing a jammed p...

  • Page 91

    Mps6500b user’s guide> 91 1. Open cover a, and holding the drum/toner cartridge by the grip, remove it from the printer (1). 2. Turn the roll as shown in the diagram and remove any jammed paper inside (2). 3. Return the drum/toner cartridge and cover a to their original positions. Note > when the op...

  • Page 92: Caution

    Mps6500b user’s guide> 92 pulling out paper trays 1. Pull out all paper trays and remove any wrinkled paper. 2. Examine the inside of the printer and remove any jammed paper. After removing paper, 1. Push the paper trays completely back into the printer. 2. Open and close cover a. Doing this will cl...

  • Page 93

    Mps6500b user’s guide> 93 cover c duplex unit remove the rear tray when opening the back cover. Push up the lever shown in the diagram to open the cover. Cover d offset catch tray.

  • Page 94: When Problems Occur

    Mps6500b user’s guide> 94 when problems occur before treating the problem as a machine breakdown, refer to the following table and check the printer condition again. Warning • never open or remove machine covers that are secured with screws unless specifically instructed in the user guide. A high vo...

  • Page 95

    Mps6500b user’s guide> 95 cannot print. Is the light of the indicator off? If so, this printer is off-line or in menu setting mode. Fix the problem according to the following display status: “off-line” press the button to exit the off-line mode. Others press the “main components and their functions”...

  • Page 96

    Mps6500b user’s guide> 96 light of indicator is blinking. An error that you cannot rectify yourself has occurred. Record the displayed error message or error code, switch off the power, pull out the power plug from the outlet, and then contact service. Although no print job is sent, the message “pri...

  • Page 97

    Mps6500b user’s guide> 97 printing is taking up a lot of time. The receive buffer is insufficient. When printing documents of high resolution, reduce the memory capacity of items not in use. It is recommended to disable ports not in use, and channel the memory to other purposes. Is the printer drive...

  • Page 98

    Mps6500b user’s guide> 98 paper cannot be fed. Paper jam. Multiple papers are fed. Papers are fed at an angle. Paper is wrinkled. Is the paper correctly set? Load the paper correctly. For labels, transparencies or envelopes, fan them well first to allow air to enter between each sheet before loading...

  • Page 99

    Mps6500b user’s guide> 99 envelope is wrinkled. Envelopes can get wrinkled depending on the type used. Open cover b of this printer and lift up the levers at both ends of the fuser unit. The wrinkles can be reduced. After printing the envelope, remember to return the levers to their original positio...

  • Page 100

    Mps6500b user’s guide> 100 when the print quality is poor when the print quality is poor, select the closest symptom from the following table to rectify the problem. If the print quality does not improve after carrying out the appropriate action, contact service. Symptom reason/action printing is li...

  • Page 101

    Mps6500b user’s guide> 101 dirt appears at equal intervals. The feed route of the paper is stained. Print a few pages to remove the stains. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. “ replacing the drum/toner cartridge” (p. 113) white dots appear in b...

  • Page 102

    Mps6500b user’s guide> 102 nothing is printed. Multiple sheets of paper are fed simultaneously. Fan the paper well and reload. “ loading paper” (p. 40) the drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/ toner cartridge. “ replacing ...

  • Page 103

    Mps6500b user’s guide> 103 transparencies and envelopes are not printed clearly. The type of transparency or envelope loaded cannot be used in this printer. Load the correct type of paper. “ usable paper” (p. 36) check that the paper type on the printer driver or the control panel is correctly set. ...

  • Page 104: Message List

    Mps6500b user’s guide> 104 message list message list (alphabetical order) this section describes the messages displayed on the control panel. Message condition/reason/action bad action format error. Bad action str missing or bad action defined for job. Bad bufsize cmd format error on bufsize command...

  • Page 105

    Mps6500b user’s guide> 105 duplex paper jam detected. Error message displayed for duplex tray. Duplex failure duplex unit failure. End job confirmation prompt used when cancel is pressed. Engine nv fail error message displayed for engine nv failure. Exit jam paper jam detected face up failure error ...

  • Page 106

    Mps6500b user’s guide> 106 net: error used for display of network interface error code (net1: error yy) nvram failure nvram failure message. Offset tray optional face-down output tray (offset-capable) offset tray fail error message displayed for offset tray unit failure. Offset tray full error messa...

  • Page 107

    Mps6500b user’s guide> 107 service error report service errors (“service error xx”). Toner low toner cartridge is low toner missing error message displayed when toner cartridge is missing. Toner out toner out message. Too many filters too many filters defined. Tray 1 missing warning message displaye...

  • Page 108: Network Related Troubles

    Mps6500b user’s guide> 108 network related troubles using tcp/ip this section describes how to identify the cause and fix an error when a problem occurs in the tcp/ip environment. For the troubles that occur in other environments, refer to the network print environment user guide. When the printer i...

  • Page 109

    Mps6500b user’s guide> 109 print instructions from multiple computers are sent to the printer at the same time. “unable to print (networkerror)” is displayed. None (printing will be resumed automatically). Printing files cannot be spooled due to insufficient disk capacity of the computer. “unable to...

  • Page 110

    Mps6500b user’s guide> 110 for windows nt 4. 0/windows 2000/windows xp when the printer is not printing cause verification action incorrect ip address. Ask your network administrator to check that the ip address is correct. Specify the correct ip address for the printer. When [lpd spool] is set to [...

  • Page 111: Using Printer Web Page

    Mps6500b user’s guide> 111 using printer web page symptom reason/action cannot be connected to printer web page. Is the printer working correctly? Check if the power of the printer is switched on. Is printer web page enabled? Print out the [system settings list] to check. Is the url correctly entere...

  • Page 112: Mail Related Troubles

    Mps6500b user’s guide> 112 mail related troubles this section explains how to fix the troubles when the mail notification services and e-mail printing features are used. Symptom reason/action cannot perform e-mail printing. Check the following settings: • is the printer e-mail address specified? • i...

  • Page 113: Daily Care

    Mps6500b user’s guide> 113 daily care replacing the drum/toner cartridge the drum/toner cartridge includes the toner and the photosensitive drum. When it is about time to replace the drum/toner cartridge, the following message will appear on the control panel. Note > the possible number of pages tha...

  • Page 114: Warning

    Mps6500b user’s guide> 114 caution on handling the drum/toner cartridge when handling the drum/toner cartridge, take note of the following points: warning > never throw a drum/toner cartridge into an open flame. It can cause an explosion and you can get burnt. • do not subject it to direct sunlight ...

  • Page 115

    Mps6500b user’s guide> 115 2. Hold the drum/toner cartridge by the grip and pull it out slowly. Note > to prevent the toner from dirtying the floor, lay a piece of paper on the floor first before putting the drum/toner cartridge down. 3.Take the new drum/toner cartridge out of the packaging box and ...

  • Page 116: Printing Reports/lists

    Mps6500b user’s guide> 116 6. Close cover a securely. Important: • if the offset catch tray is folded as in step 1, close cover a and then return the tray to its original position. • if you continue to print with the offset catch tray folded, this may cause a paper jam. Always use the printer with t...

  • Page 117: Printing Reports/lists

    Mps6500b user’s guide> 117 printing reports/lists print the report/list by operating the control panel. 1. Press the 2. Press the or button until [information menu] is displayed, then press the button. 3. Press the or button until the desired report/list is displayed, then press the button. 4. The s...

  • Page 118: Printing Storage Summary

    Mps6500b user’s guide> 118 printing storage summary this selection will print a page containing information about the selected storage device, including a list of all the current existing files and directories. Use the following procedure to enter the menu: 1. Press the menu button on the control pa...

  • Page 119: Settings For Network

    Mps6500b user’s guide> 119 checking/managing the printer status on the computer when the printer is installed in a tcp/ip environment, you can check printer status and configure settings using a web browser on a network computer. You can also check the remaining volume of consumables and paper loade...

  • Page 120: Web Browser Settings

    Mps6500b user’s guide> 120 • opera • firefox web browser settings you are recommended to bypass the proxy server and specify the printer’s address directly. Note > specifying the printer’s address via the proxy server may slow down the response or disable the display of the screen. > for details on ...

  • Page 121: Procedure

    Mps6500b user’s guide> 121 procedure to use printer web page, follow the procedures below to activate the web browser. 1. Activate the computer and web browser. 2. At the address column of the web browser, enter the ip address or url of the printer and then press the key. The [status] screen appears...

  • Page 122: About Mail Notice Service

    Mps6500b user’s guide> 122 mask] is 255.255.255.0, the ip address for receiving print data is 129.249.110.* (* is from 1 to 254). This means that ip addresses from 129.249.110.1 to 129.249.110.254 can be received. 6. Click [submit] to reboot the printer. Checking printer status via e-mail when conne...

  • Page 123: Network Environment

    Mps6500b user’s guide> 123 settings for mail notice service to use the mail notice service, settings on the network and e-mail environment are required. Check with your network administrator whether these settings are completed. Network environment • register user account setting the e-mail environm...

  • Page 124

    Mps6500b user’s guide> 124 setting the printer driver properties configure the following settings in the properties of the pcl printer driver in order to receive e-mails regarding print job results. This section explains the procedure using windows xp as an example. 1. Click [start] on the taskbar, ...

  • Page 125: Checking Printed Pages

    Mps6500b user’s guide> 125 checking printed pages this section explains how to check the total number of printed pages. Checking total printed pages on meter the total number of printed pages for different meters can be checked on the display of the control panel. The following procedure shows how t...

  • Page 126: Cleaning The Printer

    Mps6500b user’s guide> 126 cleaning the printer this section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning, maintenance, or fa...

  • Page 127: Cleaning The Interior

    Mps6500b user’s guide> 127 cleaning the interior after clearing paper jams or replacing the drum/toner cartridge, inspect the inside of the printer before closing cover a. Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet of paper is wrapped around the heat ...

  • Page 128: Cleaning The Feed Roll

    Mps6500b user’s guide> 128 cleaning the feed roll when feeding cannot be done, follow the procedure below to wipe the feed roll gently with a well-wrung soft cloth. There are feed rolls in the interior of this printer (two locations, total of four), tray module (one location) and paper tray (one loc...

  • Page 129

    Mps6500b user’s guide> 129 2. While pushing the retard part (see right diagram) down (1), widen the tab on the feed roll to loosen it (2) and then slowly remove the feed roll from the shaft of the paper tray (3). 3. Wipe the rubber parts with a wet but well-wrung soft cloth. 4. Turn the short tab of...

  • Page 130: When Moving The Printer

    Mps6500b user’s guide> 130 by aligning the slot of the feed roll with that of the shaft, push the feed roll completely in so that the short tab fits into the slot of the shaft. 5. Push the paper tray completely into the printer. When moving the printer carry out the following procedure when moving t...

  • Page 131

    Mps6500b user’s guide> 131 important: • if the duplex unit (optional) or a4 universal tray (optional) has been installed, uninstall it before moving the printer. If these are not fixed securely to the printer, they may fall to the ground and cause injuries. 1. Press the power switch of this printer ...

  • Page 132: Appendix A

    Mps6500b user’s guide> 132 appendix a pcl emulation symbol sets 10u:pc-8 cp437 11u:pc-8 d/n 12u:pc-850 17u:pc-852 9t:pc-turkish 19u:win latin1 9e:win latin2 5t:win latin5 7j:desk top 10j:ps text 13j:ventura int 14j:ventura us 6j:microsoft pub 8m:math-8 ps:math 6m:ventura math 15u:pi font 1u: legal 1...